Nov 4 OTA update LOCKS an UNLOCKED S10 Model SM-G973U - Samsung Galaxy S10 Guides, News, & Discussion

I have a Galaxy S10 Model SM-G973U. (Unlocked T-Mobile phone) and purchased from Swappa several months ago. I used it with Cricket service with no issues until a Nov 4 firmware OTA update rendered the phone LOCKED to T-Mobile, not recognizing the SIM. Checking the settings it said it is "ineligible for unlocking").
* I have never had a T-Mobile account, and bought the T-unlocked versions of the Note 4, and Note 8 over the years without issues with an update locking the phone.
* T-Mobile's own bulletin board acknowledges that firmware updates have caused unlocked phones to lock to the carrier. See here: tinyurl.com/yft7haqd and tinyurl.com/yhwzqefr.
* Went to T-Mobile store (2x) as well as raised this with Twitter support @TmobileHelp). Lots of unhelpful advice (wipe the phone, buy a new phone from them, etc.). I was told a week ago that they would email me with instructions on how to unlock it. That email never came.
* I have a paid-for phone, clean IMEI, but they will NOT unlock the phone unless I can produce the original T-Mobile account number from the former owner.
* The Swappa seller said he bought the phone from a wholesaler, so he doesn't know the account number, but is willing to research to try to get it to me. He has heard also of this last update doing this to multiple Samsung models.
* What @TmobileHelp said to me today is in essence, "too bad", since I am not a T-Mobile customer:
"To qualify for an unlock from us is to have prepaid service with us for more than 40 days. From there so long as you refilled more than $100 on that prepaid account and the device is in good standing we will be able to unlock the device."
Qs: Have you heard of issues with this update? Or any firmware update locking an unlocked phone? Any resolution other than buying 40 days of T-Mobile service to get it unlocked? Purchase an unlock code?
Thanks in advance for any help.

Have you tried sites like unlockboot.com , cellunlocker.net or sim-unlock.net ?

StoneyJSG said:
Have you tried sites like unlockboot.com , cellunlocker.net or sim-unlock.net ?
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Click to collapse
Yes, I am trying cellunlocker.net and will see how it goes. Ordered last night. May take 1-7 days.

Nothing to see here...
Sent from my SM-N960U using Tapatalk

pandanc said:
Yes, I am trying cellunlocker.net and will see how it goes. Ordered last night. May take 1-7 days.
Click to expand...
Click to collapse
I think what happened is your phone might have got temporary unlock from T-Mobile from the privous owner who wasn't qualified for permanent unlock....
Sent from my SM-N960U using Tapatalk

pandanc said:
Yes, I am trying cellunlocker.net and will see how it goes. Ordered last night. May take 1-7 days.
Click to expand...
Click to collapse
Hows the sites? Many people says that sites are scam

I got scammed by one of them ( iphoneimei.net ). Supposedly they sell the "waiting place in line", until they can unlock it for free. So basically the scam is that they don't sell unlocks.
Then, when the carrier unlock the phone for real (in my case I unlocked my iPhone6 after one year of being in service, officially), they send you the notification that the phone is unlocked. They don't do anything, just somehow read the database of carrier locked phones.

Related

Received a Working Sim Unlock Code from at&t!

Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
patrick92260 said:
Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
Click to expand...
Click to collapse
Do you have to be an AT&T customer for that? I tried calling them and even speaking with the supervisor, with no luck, supervisor was even more insisting about the exclusive deal and no unlock till May.
patrick92260 said:
Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
Click to expand...
Click to collapse
Great news!
How do I find my SIM PIN code?
netgh0st said:
Do you have to be an AT&T customer for that? I tried calling them and even speaking with the supervisor, with no luck, supervisor was even more insisting about the exclusive deal and no unlock till May.
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Click to collapse
I'd assume you won't have much luck if you aren't a current att customer. The supervisor who put in the unlock request told me that they can submit an unlock request for any phone except the iPhone which has to be out of contract to be unlocked. My lumia is under contract but I've also been with att for at least 7 years.
1 hour of battling. 1 agent escalated to sup, no result. Another agent and another escalation, no results for me.
g00p said:
1 hour of battling. 1 agent escalated to sup, no result. Another agent and another escalation, no results for me.
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Click to collapse
Same fore me - no real battling though and "only" 30 mins on the phone for nothing. Agent also spoke with supervisor. June was what they told me (so much for "it's the same for all Lumia 920s, not just your device..."). And, of course, they even don't have the codes yet.
Idk why they won't budge for you guys, the only thing I can say is keep trying until you get an agent who will submit the unlock request for it.
patrick92260 said:
Idk why they won't budge for you guys, the only thing I can say is keep trying until you get an agent who will submit the unlock request for it.
Click to expand...
Click to collapse
Will do. I tried to gently push him to still submit a request, even though it fails, so that I had something in return (if it is just the negative reply from the unlock team) to follow up with. However, he would not submit the request because it would be the same result as he is telling me - no code available for my IMEI yet.
I'm currently very busy at work so I can't spend 30-60mins each day chatting with AT&T. Will try in a week or two.
BTW, I guess you being a long-time AT&T customer could have also been influential. I am a 2-day customer because I cancelled service again due to bad voice quality at my work location. However, paying the ETF, I fulfilled my contractual obligations so I'm only asking AT&T to fulfill theirs (3.1 of the Wireless Customer Agreement)...
dullerm said:
Will do. I tried to gently push him to still submit a request, even though it fails, so that I had something in return (if it is just the negative reply from the unlock team) to follow up with. However, he would not submit the request because it would be the same result as he is telling me - no code available for my IMEI yet.
I'm currently very busy at work so I can't spend 30-60mins each day chatting with AT&T. Will try in a week or two.
BTW, I guess you being a long-time AT&T customer could have also been influential. I am a 2-day customer because I cancelled service again due to bad voice quality at my work location. However, paying the ETF, I fulfilled my contractual obligations so I'm only asking AT&T to fulfill theirs (3.1 of the Wireless Customer Agreement)...
Click to expand...
Click to collapse
Yeah my lumia is under contract but yes I have also been a customer for at least 7 years. The problem is there is no standardization with these unlock requests so it seems like it's just the luck of the draw of who you talk to... I'd be really surprised if you got a denial email, it seems like the difficult part is just getting the agent to submit the unlock request...
patrick92260 said:
Yeah my lumia is under contract but yes I have also been a customer for at least 7 years. The problem is there is no standardization with these unlock requests so it seems like it's just the luck of the draw of who you talk to... I'd be really surprised if you got a denial email, it seems like the difficult part is just getting the agent to submit the unlock request...
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Click to collapse
I in same boat as Dullerm, just tried 3 times with no movement to escilate to receive unlock code. Urrrgggg. Wish I didn't rush into this phone, and bought it in Canada. They are telling me in May the code will be released.
hello all,
any news about the unlock?
yair26 said:
hello all,
any news about the unlock?
Click to expand...
Click to collapse
sure, I'll play...
It's the standard exclusive device wait for 6 months after release rule on AT&T for contract phones. Dunno about other carriers.
So whenever you bought it, plus 6 months, you can sim unlock it.
schettj said:
sure, I'll play...
It's the standard exclusive device wait for 6 months after release rule on AT&T for contract phones. Dunno about other carriers.
So whenever you bought it, plus 6 months, you can sim unlock it.
Click to expand...
Click to collapse
thanks for that..i know that i need to wait 6 months for at&t unlock but there other way that some1 try with success?
yair26 said:
thanks for that..i know that i need to wait 6 months for at&t unlock but there other way that some1 try with success?
Click to expand...
Click to collapse
Apparently there is no way at all to unlock currently except thru ATT. I guess that is harder than I expected b/c it seems no one in this thread has been able to get an unlock code. It just depends on the CSR you get on the phone, I got them to unlock it on my first call to them so I guess I just got very lucky.
guys, I'm from Ukraine
please tell me. Can I write to at & t email?
What information do I need to write that would have been any result ..?
and in advance sorry for my spelling mistakes))
I called them back in Dec 2012 and got the unlock code from at&t; however the code only 11 digit and will not work.
Does anyone know or could confirm how digit the code should be?
Also, does it have to be a T-Mobile chip or any GSM chip will work?
Sent from my SCH-I510 using xda app-developers app
zimone91 said:
guys, I'm from Ukraine
please tell me. Can I write to at & t email?
What information do I need to write that would have been any result ..?
and in advance sorry for my spelling mistakes))
Click to expand...
Click to collapse
Unfortunately, there seem to be very few people who managed to get an unlock code from AT&T, and most of them were long-term AT&T customers. If you are not a customer, neither phone nor e-mail support is likely to get you anything meaningful. We'll just have to wait and hope that codes will leak out to 3rd parties earlier than next May.
netgh0st said:
Unfortunately, there seem to be very few people who managed to get an unlock code from AT&T, and most of them were long-term AT&T customers. If you are not a customer, neither phone nor e-mail support is likely to get you anything meaningful. We'll just have to wait and hope that codes will leak out to 3rd parties earlier than next May.
Click to expand...
Click to collapse
we just have a little different situation.
I read a lot of reviews of people saying who unblocked the technique in support just that they bought on ebay, and the seller told them that it is unlocked.
simply put, they pressed on pity!
and it worked! but now I do not know if it will work so ...
databaseguy said:
I called them back in Dec 2012 and got the unlock code from at&t; however the code only 11 digit and will not work.
Does anyone know or could confirm how digit the code should be?
Also, does it have to be a T-Mobile chip or any GSM chip will work?
Sent from my SCH-I510 using xda app-developers app
Click to expand...
Click to collapse
should be 20 digit code and any none att sim should work
entering the unlock code
for those who tried the 20 digit code for the lumia 920. try this. i had that problem with my lumia 900 from at&t i got the code and entered it and it would not accept the code. i had to use all ten tries and then it asked me to enter MY PUK code. i then entered the exact same unlock code as the PUK code and it unlocked the nokia lumia 900. my theory was that i never activated the phone with an at&t sim card i just bough it and popped in my foreign sim. i tried it with multiple unactivated nokia lumia 900s from at&t and it work. so if you bought a lumia 920 but didn't activate it with an at&t sim card this may be the reason the unlock code didn't work, you can either activate the phone with an at&t sim or try this process that i've used.

Nokia Lumia 920 Unlock Proof (5/9/2013)

Im making this quick cause I have to leave soon so here we go
I bought my phone from Swappa a couple of months ago and being waiting for the unlock code to be release.
Well I call AT&T today around 7 am( eastern time) cause I knew that Nokia contract with At&T was over today.
I was honest and told them i didnt have an account with them cause i have T-Mobile and that I just want the unlock code .
They were very nice and after a few minutes i got my code
PEOPLE DONT PAY ANY SERVICE TO GET YOUR PHONE UNLOCK JUST CALL AT&T AND BE HONEST
I uploaded a picture with proof that my phone is unlock if you don't want to believe me go ahead. It doesn't matter to me my phone already unlock
Thank you peconaut!
I just called AT&T International (+1 916 843 4685) telling them that few months ago I have received my Lumia 980 as a gift, I'm not a customer of AT&T therefore I don't have account Id.
The lady asked me to wait a bit (and while waiting I wrote down my IMEI using *#06#), then she asked for my IMEI number and gave me the unlock code over the phone (I thought I will receive it via email).
It was as simple as that!
Just Got Mine
peconaut said:
Im making this quick cause I have to leave soon so here we go
I bought my phone from Swappa a couple of months ago and being waiting for the unlock code to be release.
Well I call AT&T today around 7 am( eastern time) cause I knew that Nokia contract with At&T was over today.
I was honest and told them i didnt have an account with them cause i have T-Mobile and that I just want the unlock code .
They were very nice and after a few minutes i got my code
PEOPLE DONT PAY ANY SERVICE TO GET YOUR PHONE UNLOCK JUST CALL AT&T AND BE HONEST
I uploaded a picture with proof that my phone is unlock if you don't want to believe me go ahead. It doesn't matter to me my phone already unlock
Click to expand...
Click to collapse
He is quite right. I just called and got mine too, like 5 minutes ago. I called the International Line and they just gave it to me with no questions asked. Good Luck to everyone and do not pay. Just call, I don't think they even care for the reason. I bought mine off contract 2 months ago. It was a long wait but worth it.
I got my unlock code today in few minutes via chat for me and my wife. I talk to Julio Hernandez. Chat: http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp
Good luck guys!
Yup, this is legit, just got off the phone with ATT(international number), took about 5 mins, told her I got the phone off contract and wasn't a customer.
igorpaes said:
I got my unlock code today in few minutes via chat for me and my wife. I talk to Julio Hernandez. Chat: http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp
Good luck guys!
Click to expand...
Click to collapse
I got it this way too! the key is insist you have no account, otherwhise they will send you to the wireless live chat site
I got my unlock code as well. Officially working overseas.
Mine got unlocked today
I called the GoPhone number, and got my unlock code while I was on the phone with the representative.
Unlocked, working great!
got mine locked
bela said:
I called the GoPhone number, and got my unlock code while I was on the phone with the representative.
Unlocked, working great!
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Click to collapse
after reading this thread... I quickly called At&t and lady said... I'm the third caller back to back she took my imei and then voila phone unlocked... PIN ACCEPTED!!!
THANK YOU SOO MUCH AT&T!!!
-- Rickey
Unbelievable guys, I bought it off eBay 4 months ago, called the international line. Not an ATT customer.
No questions asked. The whole call lasted under 2 min.
peconaut said:
Im making this quick cause I have to leave soon so here we go
I bought my phone from Swappa a couple of months ago and being waiting for the unlock code to be release.
Well I call AT&T today around 7 am( eastern time) cause I knew that Nokia contract with At&T was over today.
I was honest and told them i didnt have an account with them cause i have T-Mobile and that I just want the unlock code .
They were very nice and after a few minutes i got my code
PEOPLE DONT PAY ANY SERVICE TO GET YOUR PHONE UNLOCK JUST CALL AT&T AND BE HONEST
I uploaded a picture with proof that my phone is unlock if you don't want to believe me go ahead. It doesn't matter to me my phone already unlock
Click to expand...
Click to collapse
Hi!
does 4g network works on your lumia 920? How does MMS work?
Has anybody able to unlock a 920 bought from amazonwireless but using straighttalk?
I unlocked my 920 as well... now to see if I can activate the 1700 band all the phones have laying dormant...
im not getting any data.
edit: Fixed it in the settings. Also It says 4g. Is the there a way to know if it has LTE bands for T-mobile?
For me it took 2 calls. First I called their international 1-800 number, but after checking the IMEI the person on the other told me that since I'm not an ATT customer I have to go through www.att.com/deviceunlock. I went and submitted the request there, but it told me that I needed to fax in proof of purchase and that the whole process would take 5 business days. So I called the other 1-800 number (US support) and the lady on the phone gave me a working unlock code right away.
I wasn't lucky properly cutting my old TMO sim (the phone was telling "No Sim") so I had to go into the store and replace it with the new micro-SIM. With the new sim and unlock code everything works like a charm!
Now the question is has anyone who is still or just recently got the phone on contract able to get an unlock code for theirs?
AT&T Customer Service
AT&T Customer Service - 800-331-0500
Hit 0 twice to get a customer service rep. The rep I got was great... very polite and helpful, apologizes for the long wait for the unlock code and said it was out of their hands.
Good luck everyone!
unlock code
igorpaes said:
I got my unlock code today in few minutes via chat for me and my wife. I talk to Julio Hernandez. Chat: http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp
Good luck guys!
Click to expand...
Click to collapse
Thank you for this link. I got my unlock code today via chat online. The instructions were given to unlock my AT&T Lumia 920.

Sim unlock of T-Mobile HTC One

I heard from several T-Mobile HTC owners that they tried to unlock it from some websites but after paying $25 they found out that those sites don't have the unlock code for the T-Mobile version of HTC.
I can't unlock it by calling T-Mobile as I'm on prepaid and I only use T-Mobile about 15 days a year when travelling through the states so I'm looking for a site that somebody has had success unlocking T-Mobile HTC One.
If you were able to get it sim unlocked, please, list the site and the cost.
I asked for the sim unlock yesterday at tmobile, they replied today.
HTC denied it because we have to wait 40 days of use first.. or pay your bill, I will call them back.
edit: its not HTC its Tmobile that denied it, they want users to use the phone for 40 days,
edit: im calling them back right now, cause I did pay it in full. they are going to put another request to HTC.
thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, we are unable to process your request at this time because your Equipment Installment Plan is not paid in full. You can make a payment by logging into the T-Mobile Web Site www.T-Mobile.com, through our automated system by dialing 611 from your handset or 1-800-937-8997 from a landline phone. Once the Equipment Installment Plan has been paid in full please contact us to have another SIM Unlock Request submitted.
another email cause I requested for 2 htc ones.
Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete 40 days of active service. Please submit a new request 40 days after this subscriber was activated.
mdiaz33685 said:
I asked for the sim unlock yesterday at tmobile, they replied today.
HTC denied it because we have to wait 40 days of use first.. or pay your bill, I will call them back.
edit: its not HTC its Tmobile that denied it, they want users to use the phone for 40 days,
edit: im calling them back right now, cause I did pay it in full. they are going to put another request to HTC.
thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, we are unable to process your request at this time because your Equipment Installment Plan is not paid in full. You can make a payment by logging into the T-Mobile Web Site www.T-Mobile.com, through our automated system by dialing 611 from your handset or 1-800-937-8997 from a landline phone. Once the Equipment Installment Plan has been paid in full please contact us to have another SIM Unlock Request submitted.
another email cause I requested for 2 htc ones.
Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete 40 days of active service. Please submit a new request 40 days after this subscriber was activated.
Click to expand...
Click to collapse
If you paid handset in full and you have a copy of receipt file a complaint to Fcc.
Sent from my SCH-R530M using xda app-developers app
mikemol said:
I heard from several T-Mobile HTC owners that they tried to unlock it from some websites but after paying $25 they found out that those sites don't have the unlock code for the T-Mobile version of HTC.
I can't unlock it by calling T-Mobile as I'm on prepaid and I only use T-Mobile about 15 days a year when travelling through the states so I'm looking for a site that somebody has had success unlocking T-Mobile HTC One.
If you were able to get it sim unlocked, please, list the site and the cost.
Click to expand...
Click to collapse
I've been T-Mobile's PrePaid customer since 2011. Bought HTC One on launch day, called them that first weekend, and my phone was unlocked within 24hrs, on a Weekend!!!
I did buy it at full price.
That said, my gf's iPhone 5 they won't unlock for 40days even though it's paid in full... weird.
mikemol said:
I heard from several T-Mobile HTC owners that they tried to unlock it from some websites but after paying $25 they found out that those sites don't have the unlock code for the T-Mobile version of HTC.
I can't unlock it by calling T-Mobile as I'm on prepaid and I only use T-Mobile about 15 days a year when travelling through the states so I'm looking for a site that somebody has had success unlocking T-Mobile HTC One.
If you were able to get it sim unlocked, please, list the site and the cost.
Click to expand...
Click to collapse
Sign this Petion straight from T-Mobile CEO to approve SIM Unlocking sooner, please share the more signatures we give the more pressure we put...
Sent from my HTC One using xda premium
milan03 said:
I've been T-Mobile's PrePaid customer since 2011. Bought HTC One on launch day, called them that first weekend, and my phone was unlocked within 24hrs, on a Weekend!!!
I did buy it at full price.
That said, my gf's iPhone 5 they won't unlock for 40days even though it's paid in full... weird.
Click to expand...
Click to collapse
I bought the phone off craigslist so I don't have a receipt that I paid full price, so online unlocking sites is my only way.
has anyone been successful unlocking it form one of those sites and how much was it?
mikemol said:
I bought the phone off craigslist so I don't have a receipt that I paid full price, so online unlocking sites is my only way.
has anyone been successful unlocking it form one of those sites and how much was it?
Click to expand...
Click to collapse
Your fault from buying from Craig's list. How do you know the guy who originally bought it paid the eip in full?
Sent from my HTC VLE_U using Tapatalk 2
harpr33t said:
Your fault from buying from Craig's list. How do you know the guy who originally bought it paid the eip in full?
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
I wouldn't know if the seller had it paid in full and even if I know I can't ask T-Mobile to unlock it as I don't have a receipt. I'm in Canada and the phones price from T-mobile in US on a plan is $579+tax but I'm not on a plan, I'm on pre-paid, if you are on pre-paid, you can't buy the phone online or by calling T-mobile, if you find a store that carries them then they will tell you the full price for pre-paid customers is $650+tax but some pre-paid customers said that when they run it through the price comes out at $610+tax for pre-paid plans. When I talked to a TMO store on a couple of occasions they all said both times that I would need to pay $650+tax, not $610. Either way it's quite more than $570 that I paid on craigslist for a new phone even if I have to pay $25 to get it unlocked online.
That's not my point where I bought it from. My question for this thread was: Has anyone been able to successfully sim unlock it from those online sites? If yes, what site was it and what was the price
okay peeps... check it out, I understand why some had there unlock codes given to them..
find someone that has a T-Mobile acct, prepaid or contract, it doesn't matter, I have received my unlock codes from T-Mobile with prepaid also..
I remembered they did that to me along time ago. the reason they said I can have it at the end of the month, it will be 40 days of service on May 28.
so if you have a friend that u know who has been with T-Mobile for over 40 or more days of service in good standing, and they also have to be using the phone for at least 5 days with there sim card on the phone, they will release the unlock code.
they can tell if they have been using the phone with the existing sim. u can unlock 1 phone every 90 days.
HTC One Tmobile unlock from htconlineunlock.com
mdiaz33685 said:
okay peeps... check it out, I understand why some had there unlock codes given to them..
find someone that has a T-Mobile acct, prepaid or contract, it doesn't matter, I have received my unlock codes from T-Mobile with prepaid also..
I remembered they did that to me along time ago. the reason they said I can have it at the end of the month, it will be 40 days of service on May 28.
so if you have a friend that u know who has been with T-Mobile for over 40 or more days of service in good standing, and they also have to be using the phone for at least 5 days with there sim card on the phone, they will release the unlock code.
they can tell if they have been using the phone with the existing sim. u can unlock 1 phone every 90 days.
Click to expand...
Click to collapse
Hi there,
I tried unlocking my phone from htconlineunlock.com . It did generate a code for me. But when I put that into my phone it says incorrect pin.
Any suggestions?
Thanks
Do not try to unlock using cellunlocker.net, at least until confirmed working. I checked my IMEI and chose US T-Mobile for my operator and they confirmed it as unlock code available. I paid $25 but didn't receive a code. 12 hours later I got a refund with a message that the phone is too new asking to check again in a couple of weeks once they update their database.
hamzahadi007 said:
Hi there,
I tried unlocking my phone from htconlineunlock.com . It did generate a code for me. But when I put that into my phone it says incorrect pin.
Any suggestions?
Thanks
Click to expand...
Click to collapse
Try it several times, I heard that for some it may take as many as 6 attempts and then it finally takes the code. If not, ask them for refund. I didn't get a code from cellunlocker.net and even didn't have a chance to ask for refund, they just did it once they found out they couldn't get the code for me.
mikemol said:
Try it several times, I heard that for some it may take as many as 6 attempts and then it finally takes the code. If not, ask them for refund. I didn't get a code from cellunlocker.net and even didn't have a chance to ask for refund, they just did it once they found out they couldn't get the code for me.
Click to expand...
Click to collapse
I did try it like seceral time and my phone says try again after 120 seconds
hamzahadi007 said:
I did try it like seceral time and my phone says try again after 120 seconds
Click to expand...
Click to collapse
I guess then you can request a refund from them.
Hopefully we'll have someone successfully unlock it from one of those sites and will have a report here as to what site it was. I'm eagerly waiting to get it unlocked. I already cut my sim card to micro size and am currently using it in my old HTC Amaze with the leftover plastic that I use as an adapter for the smaller sim.
mikemol said:
I guess then you can request a refund from them.
Hopefully we'll have someone successfully unlock it from one of those sites and will have a report here as to what site it was. I'm eagerly waiting to get it unlocked. I already cut my sim card to micro size and am currently using it in my old HTC Amaze with the leftover plastic that I use as an adapter for the smaller sim.
Click to expand...
Click to collapse
Im just doubtful about one thing. I bought the phone from the US. But im Home (india) for the summer and was trying to use the indian sim to unlock it. Can that be the problem? Like do I need an at&t or some other US carrier sim to unlock it?
I am in the same boat. Bought an HTC one from a US owner eyeing on the fact that it has 1700Mhz support so I can run it on my Wind Mobile network. I need a code now it's impossible for me to use the T-mobile service for 60 days when I'm physically not there.
hk20000 said:
I am in the same boat. Bought an HTC one from a US owner eyeing on the fact that it has 1700Mhz support so I can run it on my Wind Mobile network. I need a code now it's impossible for me to use the T-mobile service for 60 days when I'm physically not there.
Click to expand...
Click to collapse
That's exactly my story. I do have a prepaid account on T-Mobile (their $3/per day plan) but I only use it about ten days a year and I think they ask to use it actively like every day for 60 days for pre paid accounts in order to unlock, but even if I do, I still won't be able to do that as I don't have a receipt.
I guess we just have to be patient and wait till one of those unlocking sites gets T-Mobile codes on their database
Im in the same boat too.
Bought this phone in the US and was told by the rep that customer service would unlock it. Well ive tried 3 different times and they keep refusing. Also ive tried about 10 different online unlock services, all have failed. I really dont wanna have to sell this phone back into the US because it cost me over $800 after import duty and i'd get nowhere near that. And of all the friends that i have in the US, none of them have service with t-mo or know anyone who does. Is t-mo really that ****ty?
Anyway, if anyone has any ideas, please share.
I tried www.myhtcunlock.com last night. Paid $35. In the morning I received a refund from them with a message that the phone is too new asking to try again in a couple of weeks.
If anyone is successful in unlocking it from a site, let us know what site it was.
I've used htcsimunlock.com a few times. It usually comes out to $15-20, but they have not disappointed me yet.

Sim unlock t-mobile LG V10

I recently bought this amazing phone on ebay, and I'm trying to sim unlock it, the phone is not blacklisted, or financed, but It cannot be unlocked since its not in T-mobile database(even when it is branded tmobile phone with all the tmobile bloated apps), since T-mobile or LG cannot unlock it I was looking for a Root-unlocking solution for this since I dont want to start the process of returning the phone at this time of the year and I already paid for my country customs fees to get the phone here.
Is there any way to sim unlock the LG h901 using root mods?
Thanks, I will appreciate your answers
As per this thread: http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032, it seems the only unofficial way to sim unlock may be to pay $44.90 here: https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/. Someone said it worked for them anyway..
YrrchSebor said:
As per this thread: http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032, it seems the only unofficial way to sim unlock may be to pay $44.90 here: https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/. Someone said it worked for them anyway..
Click to expand...
Click to collapse
I already tried that, and I got a refund from them, and two more unlocking service sellers (one seller on ebay and from releasemycode.com) the last one told me they all use the same server provider for the tmobile device app unlock, so it is useless to go to other unlock service. Thats why I open this thread to seenif there is any other way to sim unlock this phone
@yael20
Here's two options :
1. Ask your friend that have tmo service to call tmo and register your phone IMEI with their number and call tmo to unlocked it using device unlock app... since your phone not blacklisted or No financed.....[Worked for me].
2. Unlocked the BL... Install twrp... Root it and flash custom Rom ....install SuperSU and install regionlockaway.apk by @Chainfire same the creator of SuperSU and maybe it would unlock the SIM card. It worked for me in the past.... With Samsung ...htc phone....not sure LG phone.
*Swyped from T3DROID V10*
Let me know if what ted77usa worked pls
ted77usa said:
@yael20
Here's two options :
1. Ask your friend that have tmo service to call tmo and register your phone IMEI with their number and call tmo to unlocked it using device unlock app... since your phone not blacklisted or No financed.....[Worked for me].
2. Unlocked the BL... Install twrp... Root it and flash custom Rom ....install SuperSU and install regionlockaway.apk by @Chainfire same the creator of SuperSU and maybe it would unlock the SIM card. It worked for me in the past.... With Samsung ...htc phone....not sure LG phone.
*Swyped from T3DROID V10*
Click to expand...
Click to collapse
I already unlocked BL and root, I will install regionlockaway.apk later during lunch time, Thanks!!!
I got this when trying regionlockaway:
YrrchSebor said:
I got this when trying regionlockaway:
Click to expand...
Click to collapse
Same thing here
Looks like we will have to change our phones's CSC
To make it work, that raise a few questions:
1 - Can we change our CSC like it is done on Samsung Galaxy phones?
2 - can we flash the International, verizon, or ATT rom's CSC on our phone so we can get it unlocked or make it unlockable?
3- can I change my phone's imei to and old phone's imei that I have at home from the carrier where I want to use the phone with?
I'm not an expert and some of this questions may dont make any sense, but I'm just looking for some options to make this work...
successful non-TMobile SIM unlock
Bought mine SIM locked outright from T-Mobile with no activation, contract, or account. Paid $49.99 to Cellunlocker.net. it took 2 days. They were able to add my IMEI to the list so that the T-Mobile Unlock app saw mine as eligible for unlock. I selected permanent unlock & it worked without hiccup. I use mine on cricket now w/ no problems. I do not work for them or care to promote- just letting you know what I did that worked.
yael20 said:
Looks like we will have to change our phones's CSC
To make it work, that raise a few questions:
1 - Can we change our CSC like it is done on Samsung Galaxy phones?
2 - can we flash the International, verizon, or ATT rom's CSC on our phone so we can get it unlocked or make it unlockable?
3- can I change my phone's imei to and old phone's imei that I have at home from the carrier where I want to use the phone with?
I'm not an expert and some of this questions may dont make any sense, but I'm just looking for some options to make this work...
Click to expand...
Click to collapse
dumbquestion said:
Bought mine SIM locked outright from T-Mobile with no activation, contract, or account. Paid $49.99 to Cellunlocker.net. it took 2 days. They were able to add my IMEI to the list so that the T-Mobile Unlock app saw mine as eligible for unlock. I selected permanent unlock & it worked without hiccup. I use mine on cricket now w/ no problems. I do not work for them or care to promote- just letting you know what I did that worked.
Click to expand...
Click to collapse
Thanks, I'm going to try that, but guys from unlockbase.com told me they all use the same server for unlocks, is that true?
Not sure, but I paid last Saturday and was notified that they were done Monday. No code or anything, no refund or apologies. I used the tmo unlock & it worked. That's all I know.
I'm in the same situation, bought it in eBay
I've tried:
Cellunlocker.net
Unlockriver
Unlockpanda
Releasemycode
... Now waiting response from onlineunlocks.com
But if they all use the same server as you said, so it's going to fall. =/
Buying from t-mobile outright is different story i guess. But my case the eBay seller said it was bought in bulk from LG, and not from t-mobile, maybe that's why cannot be unlocked. Sadly, I'm going to return it tomorrow.
I'm wondering what people's IMEI will show here: http://www.t-mobile.com/verifyIMEI.aspx
I imagine that the phone has to show as valid there to be unlockable by these services?
My seller said kind of same thing too, he said he "used to work fot T-mobile" and got it as a gift directly from LG , so when I check the Imei in tmobile database it doesnt show as blacklisted or financed, but it is like it doesnt exist in their database. The seller says it has to be activated and used for at least 30 days in T-mobile's network to get registered in their database.
I'm not as lucky as you, my seller is open for a return and refund me, BUT I paid 18% of the phone selling price (500+) in customs ( since I bought it from outside of United States) and I cant get a refund on that, I choose to wait for now....
Nevermind, dumb question haha. Sorry
bsilvino said:
I'm in the same situation, bought it in eBay
I've tried:
Cellunlocker.net
Unlockriver
Unlockpanda
Releasemycode
... Now waiting response from onlineunlocks.com
But if they all use the same server as you said, so it's going to fall. =/
Buying from t-mobile outright is different story i guess. But my case the eBay seller said it was bought in bulk from LG, and not from t-mobile, maybe that's why cannot be unlocked. Sadly, I'm going to return it tomorrow.
Click to expand...
Click to collapse
I also tried cellunlocker and swiftunlocks and was refunded. So what I did since the seller on swappa wouldn't refund was I called tmobiel and bought a north american roaming package which is $50 usd per month and I'm at least able to use the phone. Basically we need to have it in use for 40 days and they will unlock it for us.
markbencze said:
I also tried cellunlocker and swiftunlocks and was refunded. So what I did since the seller on swappa wouldn't refund was I called tmobiel and bought a north american roaming package which is $50 usd per month and I'm at least able to use the phone. Basically we need to have it in use for 40 days and they will unlock it for us.
Click to expand...
Click to collapse
So how did you get the sin card tho? They shipped it to you?
bsilvino said:
So how did you get the sin card tho? They shipped it to you?
Click to expand...
Click to collapse
Phone came with a tmo sim card. If yours was bnib it also should have. You should check the box. I'm actually considering staying with tmo since their prices for the roaming plan is better than what bell can offer in a regular plan and they have better features. Ie free visual voicemail.
But if you don't have a sim in the box you should call tmo and order one. I think that this is the only route for some of us to take.
bsilvino said:
So how did you get the sin card tho? They shipped it to you?
Click to expand...
Click to collapse
I am in a similar boat - I bought the phone from Ebay and it was T Mobile (brand new sealed). No service was able to unlock it for me so I called T Mobile and opened an Pre-Paid account. I put $10 on and used this while in the States to show it registered on T Mobile system.
I called to ask if it was registered on their network and they said yes. When I contacted T Mobile today, they said they can unlock it today if I put alteast $100 in refills. So once I did that, and called back - they then told me they still could not unlock it as my IMEI number was not registered in their system and my phone was not showing as a T Mobile phone!
I escalated the issue to the Support team and hopefully hear a response in the next two days. I told them that I did all they asked me to do including calling several times to verify the phone was with T Mobile so they either unlock my phone or refund me the $100 I paid.

att unlock s9 plus

i tried att unlock portal for unlock request and got a message this phone is associated with fraud.I tried cellunlocker.net and they said they are unable to unlock it.Anyone know any third party site to unlock s9 plus att. I need to unlock it soon for travel.
Thanks
gooberq said:
i tried att unlock portal for unlock request and got a message this phone is associated with fraud.I tried cellunlocker.net and they said they are unable to unlock it.Anyone know any third party site to unlock s9 plus att. I need to unlock it soon for travel.
Thanks
Click to expand...
Click to collapse
Contact att if you bought from them? Imei could be blacklisted for whatever reason
Sent from my SM-G965W using Tapatalk
Where did you buy the phone? I got my s9+ from Samsungs website. (Over 50% off through my employer). Took about a week before it would allow me to process an unlock. But submitted it on a Friday and got the code Monday and is unlocked.
I can't remember but could try it again, and try it on an att account, or separate line.
jeremyvbk said:
Where did you buy the phone? I got my s9+ from Samsungs website. (Over 50% off through my employer). Took about a week before it would allow me to process an unlock. But submitted it on a Friday and got the code Monday and is unlocked.
I can't remember but could try it again, and try it on an att account, or separate line.
Click to expand...
Click to collapse
I got it from att (did not pay fully) and submitted the request to unlock it, i got the email saying that it under fraud, i thought i will use a third party website to unlock it and they said they could not unlock it.
Today bought a unlock code from another third party and waiting for it. in the mean time i don't want to call ATT and cause issues. thought i will call att after i get a response from third party site. He said he can unlock an s9 plus, waiting to use this phone !!!!
gooberq said:
I got it from att (did not pay fully) and submitted the request to unlock it, i got the email saying that it under fraud, i thought i will use a third party website to unlock it and they said they could not unlock it.
Today bought a unlock code from another third party and waiting for it. in the mean time i don't want to call ATT and cause issues. thought i will call att after i get a response from third party site. He said he can unlock an s9 plus, waiting to use this phone !!!!
Click to expand...
Click to collapse
If you did not pay in full, and You are ATT next installments the phone can not be unlocked. And doing so from a 3rd party might actually get you into trouble if ATT found out. If I remember right that unlocking a locked phone on Installment is against the law now.
jeremyvbk said:
Where did you buy the phone? I got my s9+ from Samsungs website. (Over 50% off through my employer). Took about a week before it would allow me to process an unlock. But submitted it on a Friday and got the code Monday and is unlocked.
I can't remember but could try it again, and try it on an att account, or separate line.
Click to expand...
Click to collapse
Same thing here. My buddy bought it for me through Samsung at a really good discount and when trying to unlock I get the same message. Just submitted again about a week later and so far no fraud message.
gottria said:
Same thing here. My buddy bought it for me through Samsung at a really good discount and when trying to unlock I get the same message. Just submitted again about a week later and so far no fraud message.
Click to expand...
Click to collapse
The ones bought from Samsung for whatever reason initially caused the fraud issue, or saying it was not an ATT phone. It must of been be cause it was so new the system wasn't ready for them to be unlocked. So far I have 1 s9+ unlocked for other carriers use. And put in 2 more request for ones I got for others. Will have 1 more regular s9 coming in Monday and will request it too
Check your phone's IMEI status in AT&T database here: http://imeipro.info/att-imei-check.html
And if there are issues with your phone's IMEI status, check with AT&T and ask them to solve it.
RossTeagan said:
Check your phone's IMEI status in AT&T database here: http://imeipro.info/att-imei-check.html
And if there are issues with your phone's IMEI status, check with AT&T and ask them to solve it.
Click to expand...
Click to collapse
Thanks i checked and the status says its Clean, lets see what the third party unlock site comes back with !!!
jeremyvbk said:
If you did not pay in full, and You are ATT next installments the phone can not be unlocked. And doing so from a 3rd party might actually get you into trouble if ATT found out. If I remember right that unlocking a locked phone on Installment is against the law now.
Click to expand...
Click to collapse
Not true.
Have iphone and samsung on att next and both easily unlocked by att themselves...
Elastep said:
Not true.
Have iphone and samsung on att next and both easily unlocked by att themselves...
Click to expand...
Click to collapse
You are not supposed to have that happen. It even states that to be eligible you must not have a Next Installment on the phone. There are some ways around it, but in the end are against ToS and can lead to other issues. ATT probably doesn't care as long as the phones are paid off.

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