Recovery advice or options? - Motorola One Zoom (aka Pro) ROMs, Kernels, Recover

I believe my phone is broken and I need to return for warranty repair. But wanted to describe it here and see if there are any suggestions and advice.
I was charging on an airplane and I tried "chopping" moto-action to turn on the flashlight and it didn't work. I thought that was strange so I disconnected my phone from the power and reset it.
It did not go past the boot screen. I tried holding down power + volume down and it enters the other screen, and I tried scrolling down to enter recovery mode, but when I hit the power button on that selection it goes to the boot screen and stays there again.
If I try to plug it in, it no longer even responds to pressing and holding the power button + volume down anymore, I have to unplug it for it to respond.
I have tried charging it from the wall, and I only use the motorola provided cord and block.
The phone, even after being plugged in and charging (the motorola symbol on the back lights up when plugged in to indicate it's charging), does not actually charge.
When I enter to the other screen it now shows 0% battery warning.
What can I do? I live in the US but this phone was purchased in the UK, so US motorola support will not help me. I'm worried I will have to mail my phone to the UK for repairs, and their live-chat is not active during the same waking hours as the US so I am using my backup phone, but this really sucks...

TerpU82 said:
I believe my phone is broken and I need to return for warranty repair. But wanted to describe it here and see if there are any suggestions and advice.
I was charging on an airplane and I tried "chopping" moto-action to turn on the flashlight and it didn't work. I thought that was strange so I disconnected my phone from the power and reset it.
It did not go past the boot screen. I tried holding down power + volume down and it enters the other screen, and I tried scrolling down to enter recovery mode, but when I hit the power button on that selection it goes to the boot screen and stays there again.
If I try to plug it in, it no longer even responds to pressing and holding the power button + volume down anymore, I have to unplug it for it to respond.
I have tried charging it from the wall, and I only use the motorola provided cord and block.
The phone, even after being plugged in and charging (the motorola symbol on the back lights up when plugged in to indicate it's charging), does not actually charge.
When I enter to the other screen it now shows 0% battery warning.
What can I do? I live in the US but this phone was purchased in the UK, so US motorola support will not help me. I'm worried I will have to mail my phone to the UK for repairs, and their live-chat is not active during the same waking hours as the US so I am using my backup phone, but this really sucks...
Click to expand...
Click to collapse
I guess the only thing you can try is to flash stock firmware on your device search the firmware on google according to your baseband and use adb method to flash it...

Related

[Q] Black screen of death, no download mode, grey battery.

My phone is a Telus t959D
I am stuck at the phone--!--PC screen. 3 button combo does not work, please do not give me other 3 button combos because it will not work. I think i need to fix this battery problem first and the download mode will come itself.
Plugging it in to the usb gives me a screen with an empty grey battery, with the progress circle in the middle frozen.
I cannot go into download mode because when i connect the usb, the grey battery pops up.
If i turn the phone on with no usb, i get the phone--!--pc screen.
Making another thread on the wrong section with the same question should discourage people to help you.
Furthermore, people already gave you answers in the previous thread
sendan said:
So to clarify, you pulled the battery, then with one end of your USB cable plugged into the computer, held down your volume down button, then plugged in the other end of your USB cable to your phone (you should still be holding the volume down button) and after a few seconds you're still not getting into download mode?
Click to expand...
Click to collapse
Have you tried the above? Odin messed up a flash for me once and got soft bricked like yours, but I was able to get back to Odin via the above method. If volume down doesn't work, try volume up.
Otherwise, if neither works, just accept your phones fate and either get a USB jig off ebay or send your phone back in. Next time, stick to stock

Phone entirely bricked. Won't turn on, won't charge, nothing.

I was taking a video, and finished it, when suddenly the phone froze up and turned off. I've been using MIUI, and while it's mostly pretty stable, reboots and crashes happen, so I just rolled my eyes. But since then it's been completely dead. I couldn't turn it on, even after taking the battery out several times, can't put it into recovery or download modes, and it's been connected to the charger for about ten minutes now and still nothing.
I haven't flashed anything for ages, haven't done anything odd with the phone at all, I have no idea what could have provoked this. Please help, I can't imagine what I'd do if my phone was permanently dead.
Samsung Galaxy SII with MIUI weekly ROM (currently 2.4.27)
Things I have tried:
Long press power button to turn it on (obviously)
Same thing after taking the battery out for ages
Press Vol up + Home + Power to put it into recovery
Press Vol down + Home + Power to put it into download
Plug it into charge
Plug in data cable connected to computer
Take out battery for a while, then replace, plug data cable into computer (but not phone), hold volume buttons while plugging in phone (internet guy told me to)
Everything above shows absolutely nothing on screen. Charging heats it up a little.
IlovemySGS2 said:
I was taking a video, and finished it, when suddenly the phone froze up and turned off. I've been using MIUI, and while it's mostly pretty stable, reboots and crashes happen, so I just rolled my eyes. But since then it's been completely dead. I couldn't turn it on, even after taking the battery out several times, can't put it into recovery or download modes, and it's been connected to the charger for about ten minutes now and still nothing.
I haven't flashed anything for ages, haven't done anything odd with the phone at all, I have no idea what could have provoked this. Please help, I can't imagine what I'd do if my phone was permanently dead.
Samsung Galaxy SII with MIUI weekly ROM (currently 2.4.27)
Things I have tried:
Long press power button to turn it on (obviously)
Same thing after taking the battery out for ages
Press Vol up + Home + Power to put it into recovery
Press Vol down + Home + Power to put it into download
Plug it into charge
Plug in data cable connected to computer
Take out battery for a while, then replace, plug data cable into computer (but not phone), hold volume buttons while plugging in phone (internet guy told me to)
Everything above shows absolutely nothing on screen. Charging heats it up a little.
Click to expand...
Click to collapse
Just another try:
Maybe only the screen is "defect".
Boot into download mode - even if the screen keeps black.
And connect the phone via USB cable to your PC.
If the PC recognizes the phone, you could try to flash another ROM (with Odin).
If not ... is your phone still on warranty?!
Good luck !
It_ler said:
Just another try:
Maybe only the screen is "defect".
Boot into download mode - even if the screen keeps black.
And connect the phone via USB cable to your PC.
If the PC recognizes the phone, you could try to flash another ROM (with Odin).
If not ... is your phone still on warranty?!
Good luck !
Click to expand...
Click to collapse
Nope. Not a bad idea though. I wondered if the screen was broken, but then there should be vibrate and boot audio when it boots up.
Take the battery out dude, leave it out for 3 mins, then put it back in, then try accessing download mode (vol down + home + power)
Sent from my GT-I9100 using xda premium
once take it to service center..
Same issue.
Sorry for the thread resurrection, but I have the exact same problem as the OP. Only I wasn't even using my phone when it died it was just sitting on the side.
The 'back story':
My phone died whilst doing absolutely nothing. I tried plugging it in to charge and it came up with theimage I've attached below, and it just flashes on and off the screen at random intervals.
I tried recovery - nothing.
I tried D/L mode - worked once but got the 'battery too low - cannot download' error and it hasn't worked since.
Tried 2 different batteries - nothing.
Removed the battery for 10 minutes and retried - nothing.
Removed the battery while keeping the phone connected to the charger - nothing.
Connected phone to PC with original cable - nothing.
The top of the phone also gets hot when trying to charge.
Cannot attach the image yet as I can't post outside links...
But the symbol is the greyed out battery with the 'loading' ring.
goth1k said:
Sorry for the thread resurrection, but I have the exact same problem as the OP. Only I wasn't even using my phone when it died it was just sitting on the side.
The 'back story':
My phone died whilst doing absolutely nothing. I tried plugging it in to charge and it came up with theimage I've attached below, and it just flashes on and off the screen at random intervals.
I tried recovery - nothing.
I tried D/L mode - worked once but got the 'battery too low - cannot download' error and it hasn't worked since.
Tried 2 different batteries - nothing.
Removed the battery for 10 minutes and retried - nothing.
Removed the battery while keeping the phone connected to the charger - nothing.
Connected phone to PC with original cable - nothing.
The top of the phone also gets hot when trying to charge.
Cannot attach the image yet as I can't post outside links...
But the symbol is the greyed out battery with the 'loading' ring.
Click to expand...
Click to collapse
same problem, but more similar to OP, black screen
eminemkh said:
same problem, but more similar to OP, black screen
Click to expand...
Click to collapse
same here, can't get it to do anything. tried booting to odin, pressing up after the right sequence (while screen was black). i hear the usb device make a sound on the pc, but nothing shows up on the ID:COM port in Odin.
Maybe your battery is messed up. Try using someone else's battery to see if it will turn on.
Sent from my HTC Ruby using xda app-developers app
you need to use riff to fix it http://www.youtube.com/watch?v=GyiXtFVh6KE
rajaib said:
you need to use riff to fix it http://www.youtube.com/watch?v=GyiXtFVh6KE
Click to expand...
Click to collapse
i have the same problem how could it be working 1 min and not the next? mine when you connect it to charger or pc it flashes the battery symble 4 times and then gets alittle hot do i have the same problem? or do i need to just buy a new battery it does have a aftermarket one ...?
^^^
Do you even have an I9100 ?
All you need is a USB jig which will force your phone to enter into download mode. USB jigs are small devices which are very helpfull if something goes wrong while flashing. You can buy a USB jig directly from ebay, it is for about 4$ - 5$ or you can make one home yourself. It's not very hard.
Check out this link to make your own USB jig.
http://forum.xda-developers.com/showthread.php?t=1604707
Hit the thanks button if i helped!
---------- Post added at 09:05 AM ---------- Previous post was at 08:58 AM ----------
All you need is a USB jig which will force your phone to enter into download mode. USB jigs are small devices which are very helpfull if something goes wrong while flashing. You can buy a USB jig directly from ebay, it is for about 4$ - 5$ or you can make one home yourself. It's not very hard.
Check out this link to make your own USB jig.
http://forum.xda-developers.com/showthread.php?t=1604707
Hit thanks if i helped!

Help please. Weird problem after getting 710 back from nokia service center.

So I recently sent my phone into nokia. They sent it back, when I tried to power it on it power on for a second then died because the battery was basically empty. Now I have a charger and charged battery at home. It will not do anything with either. Wont charge, wont power on, nothing. I verified that the battery works with a voltmeter.
I downloaded the drivers and such. When I hold volume up and power it will viberate and now show anything. If connected to the computer it will show up as dload. I can go into NSS, but when I try to read info everyhing comes back as N/A. Everything even iemi and what not. Also it randomly losses connection to the computer and you have to replug the usb and hold power and volume up. I have no clue whats up.
Also I have NOT tried any type of aftermarket flash of either the rom or bootloader. Nothing the phone was completely stock.
Send it back

phone wont turn on - please help me reset before returning to verizon

Today my power button was acting weird. It worked fine during a long press to do a "restart" but wouldn't turn on or off the phone, so I had to use my Knock code all day. I lost power this evening and now it wont turn on at all.
Phone is charging fine but nothing I can do will turn it on. Removed and replaced the battery, charged the phone. Long hold with vol down button pressed to try to do factory reset and nothing. screen looks normal when the battery is charging, but it wont turn on. Nothing happens when I plug it into a computer either.
I really don't want to return this to Verizon without doing factory reset first. Please help me.
strawbearlyjamm said:
Today my power button was acting weird. It worked fine during a long press to do a "restart" but wouldn't turn on or off the phone, so I had to use my Knock code all day. I lost power this evening and now it wont turn on at all.
Phone is charging fine but nothing I can do will turn it on. Removed and replaced the battery, charged the phone. Long hold with vol down button pressed to try to do factory reset and nothing. screen looks normal when the battery is charging, but it wont turn on. Nothing happens when I plug it into a computer either.
I really don't want to return this to Verizon without doing factory reset first. Please help me.
Click to expand...
Click to collapse
It looks like an hardware problem, they have to replace

Serious problem - Well elaborated. Mido not booting. Urgent help required.

I was on the latest MIUI (9.something), boot-loader unlocked, redwolf recovery (v27), last seen battery was ~50% charged (before going off).
And, I was using my phone. Suddenly screen goes off and nothing comes up. I tried to restart, it doesn't work.
Finally I googled the problem and tried these things:
1) Press power button 5 times, then try to start the phone by long pressing power button.
Result: Screen open up, that initial screen with MIUI logo, I keep the button pressed, screen goes off and instantly starts again with booting started. Now, as soon as boot finishes, that *low-power* sound comes and it switches off.
2) Press power button 5 times, then try to start the phone by long pressing power button. This time when the screen comes up first time, I press (vol-up + power) to boot to recovery.
Result: As expected. That screen goes off and instantly another screen comes up with the recovery splash screen. Recovery comes up. There on the top, it shows two weird stats: (CPU temp 105 deg C, battery 0%).
3) Press power button 5 times, then try to start the phone by long pressing power button. This time don't press anything on the first screen.
Result: The screen goes off and that's it.
Some weird symptoms worth knowing:
1) Whenever I plug the charging cable (either with charger or, laptop) it just do not boot, neither to system nor to recovery.
2) The micro-USB port is damaged I guess. Last time (a day before all this), I tried to connect phone to my laptop but the socked seemed lose. It was just not connecting, rather fluctuating a bit.
3) Whenever I plug the charging/data cable (either with charger or, laptop) while booting or, while in recovery it suddenly switches off.
either your battery got badly damaged, or your device got fried.
First, I'd agree on the first commenter and support you taking the device to any android service center to check whether your battery or phone got fried. If it's done and proved nothing is wrong with my battery/phone I'd buy an EDL deep flash cable (I bought one for dirt cheap, 5 dollars) and try to solve my problem via deep flash, edl emergency download mode. There are tons of how to do tutorials on the official Xiaomi forums. Good luck with that, my friend!
I've updated something. Please see it.
How would I use edl if port is not working properly? See the original ques. again. I've updated it.

Categories

Resources