[EMUI] 10 found a problem - Huawei Mate 20 Pro Questions & Answers

Hi XDAdevelopers,
So i recently updated my Huawei Mate 20 PRO to EMUI 10, and i am happy in general with the new features that this new update provides, but i have found as well a problem, so i always used Apple Airpod and it worked always perfectly, but after the new EMUI 10 update i cannot say the same, while watching videos everything is still great, but the problem is actually during calls, the audio and the mic quality became really poor, specially while using Discord.
I have tried restart the phone, unpair the airpods and even change the Bluetooth AVRCP Version, and still this problem persists.
If you guys know a way to fix this or if you have found the same problem with other Bluetooth earplugs or headset share here so we can find a way to fix.
Thank you

Hi, another Bluetooth problem here.
My Plantronics headset was working great on emui 9.
Last night my mate 20 pro told me that the update to emui 10 was (at least...) ready to be installed.
Since this update, every time I want to listen to my favorite web radio at this url: cinemaradio(dot)net
When I push on the play button on the main page, on the player at the bottom, I can hear the radio for half a second, then blank, then my head set goes "not connected", then blank, then "headset connected".
I tried reboot, re-pairing without success.
Any guess?

Related

Bluetooth problems

I'm experiencing a lot of disconnects and awful sound quality when connected to my parrot car system. Other phones seem fine so I wonder if the Honor has known issues with bluetooth?
Regards
Same here,
after Update to last official version OTA to Android 8, connection to Parrot mki9200 is well done, but in conversation, Bluetooth disconnects after 15 / 20 seconds and must connect manually.
Same here with sound quality.
But I ve found a solution: go into developer options and change LDAC quality from High sound quality to Adaptive - this resolves the bad sound quality for me, the only thing that it wont save it, so I have to change it everytime I listen to music.
Regarding Bluetooth issues, I had them too with my Mi Band 2. After short period of time, it disconnected my band and I had to open Mi Fit app for this band again and reconnect it.
Only solution I found working is to disable automatic turn off for this app and lock it via "task manager", so it is running all the time in the background. Only downside is that it is really battery challenging.
All started shortly after Oreo update was installed.

Bluetooth streaming Audio - car stereo

Hi all
Does anyone have any issues streaming audio to their car. I can connect my Mate 10 Pro no problem and take calls, however I can't seem to be able to stream music - using Amazon Music.
I have had a look in developer options and everything is set as default - ie i've not changed them.
Any ideas?
TIA
I can, I'm using a Pioneer AVH head-unit if that matters.
Spotify and the stock Music player plays fine, however sometimes it pauses for about .5 seconds (like it does that every 5-10 songs).
I'm using the BMW OEM headunit. One thing i have noticed is that if oyu go into the options of the paired device, you have Phone, Media and Contacts. The Phone and Contacts are on, no problem, but the media switches on and off as though its trying to connect but fails. Don't know if its the phone or the BMW unit......didn't have any issues with my Nexus 6P though
gherkin12 said:
I'm using the BMW OEM headunit. One thing i have noticed is that if oyu go into the options of the paired device, you have Phone, Media and Contacts. The Phone and Contacts are on, no problem, but the media switches on and off as though its trying to connect but fails. Don't know if its the phone or the BMW unit......didn't have any issues with my Nexus 6P though
Click to expand...
Click to collapse
Yeah, that happened to mine.
Was trying to initiate a call from the HU, but it's not working since the phone switch was turned off automagically.
I re-paired it and it was fine after that. Try to unpair the pair again.
cruzargel said:
Yeah, that happened to mine.
Was trying to initiate a call from the HU, but it's not working since the phone switch was turned off automagically.
I re-paired it and it was fine after that. Try to unpair the pair again.
Click to expand...
Click to collapse
tried that, still no joy
I have the same problem with mate 10 pro and Toyota yaris. The phone it fine but the music don't play. Don't work anythings...
I try many time to pair the phone with our succes
My Mate 10 Pro streams fine on Mazda MZD. Sometimes it doesnt show the track/album information. After switching BT of/on its repaired.
Another problem is that the phone always starts the original music app (which is nice but not enough configurable).
I use Poweramp as default player and have to start it manually after killing huawei music.
​
gherkin12 said:
I'm using the BMW OEM headunit. One thing i have noticed is that if oyu go into the options of the paired device, you have Phone, Media and Contacts. The Phone and Contacts are on, no problem, but the media switches on and off as though its trying to connect but fails. Don't know if its the phone or the BMW unit......didn't have any issues with my Nexus 6P though
Click to expand...
Click to collapse
Had the same issue with audi mmi 3g+ System but restarting the phone resolved it - media connected by itself. I didnt do no unpairing. Same paired device which failed to stream spotify (media kept switching to off when tried to manually set it on) started streaming with no issues after rebooting the phone.
Funny thing is that sometimes bt media reconnects fail when switching car off for couple minutes,like for example you have everything going fine and you stop at the gas station bt media wont reconnect although you left the bt running while away for 5min with contacts and phone connecting fine, but I found a workaround for that stuff - with car swtiched off simply toggle bt off on and it will connect fine after you come back and start your car. This hasnt hapenned on the latest firmware though,but nonetheless I shared my finding since the toggle thing is still a better solution than restarting the phone everytime media connect fails.
---------- Post added at 22:25 ---------- Previous post was at 22:18 ----------
DerOtter said:
Another problem is that the phone always starts the original music app (which is nice but not enough configurable).
Click to expand...
Click to collapse
On my mate 10 it hapenned only on the first run (bt stream to car stereo). After I started playing Spotify and closed default Music app it always auto starts Spotify when I reconnect to car stereo through bt (Spotify is never closed on my phone but car connect to Spotify no matter if its on play or pause - if its on play music continues on car stereo if its on pause car stereo leaves it on pause but in that situation audio ID loads only when I hit Play on the phone).
Hey everyone, I'm not having any connectivity issues with bluetooth but what I have noticed is the bluetooth audio seems "lower" in comparison to how my Mi Max sounds in my car. Any remedy or solution for that or am I stuck with the low-ish audio I'm getting from the device in the car for the moment?
Hi
I am using to connect to Camry (asia) 2017.... The song plays and can select next track...however, this is the problem that I encounter.
1) the song name does not update when I select the next song... it is always stuck in the first song. ?
2) the volume always go to minimal on my M10. when I switched to bluetooth connect...... ... This does not happen on my Huawei P8, in which when I switch between radio and bluetooth, the phone always remain the same volume scale.
3) I have select the APPmenu but this is always failed when I pair with Mate10...
I have tried to pair in many ways : car to phone, phone to car but does not work for item 1.
Not sure if Mate 10 has issue on other bluetooth devices in other car model. ?
Thank in advance.
I driving Mazda car, and huawei really got a big issue, especially Bluetooth, my previous phone Sony Z2 works fine without any issues while the huawei mate 10 I just changed just had problems just like u guys, for now what I always do is to restart phone every day 1 time, and it works fine for me, but sometimes it have some laggy issue when I was pairing with my headphone, and the Bluetooth signal tbh, weak. Well that's the only solution I can provide to u guys tho
Had the same problem with my mate 10. Head unit is alpine ut-72bt . On the head unit the symbols for network and battery were there but on the display was shown NO UNIT. The music from the phone was not getting thru. I spent 1h pairing repairing , firmware update , reset. Nothing really worked. After I restarted the phone everything begin to work accordingly. Maybe will help somebody.
elite22sg said:
Hi
1) the song name does not update when I select the next song... it is always stuck in the first song. ?
Thank in advance.
Click to expand...
Click to collapse
Same for me when playing music on my car head unit, using any music app. I mostly use Spotify. This car doesn't have this issue with any other handsets.
Same problem for me since last update
Did b142 fix these issues for anyone?
I was having similar issue - couldn't listen to Google Play Music in my Bluetooth headphones, phone and contacts are on, but media won't enable. Got it working by starting the preinstalled music app and running a song in it. After that works fine.

3:rd part apps (Jabra, Bose) does not work or recognize connection

Hi,
I use Bose QC35 ii and Jabra Elite 65t for streaming Bluetooth.
Both of them have a lot of settings that can only be done in their apps.
Problem:
Both the softwares says that the handsfree has not been connected (although is IS connected and I'm listening to music in it). So the phone connects to the handsfree but none of the apps can see that the handsfree has been connected.
Sidenote: I do not have this problem on P20Pro or Galaxy Note 8.
Anyone that has experienced this? Knows a solution?
i have the Jabra Elite 65t , and the Jabra sound+ can't work due to service not loading.
Works well on Android 8 Oreo, i think the problem is the software and not EMUI 9.0, as they need to support Android Pie probably.
I hope they will, otherwise we can't run those apps.
Ok, so then it is up to Jabra and Bose.
Have never tried to contact Jabra but BOSE has a horribly bad customer service that does not answer at all.
Thanks for your reply.
Let me know if you'll get an answer for Jabra.
Derpling said:
Let me know if you'll get an answer for Jabra.
Click to expand...
Click to collapse
I just downloaded a new update to the Jabra-app. It does not say anything about Android 9 support but now it works.
Also tried the beta-program for Bose but not even their beta app seems to have support for it.
SOLVED
Hello!
I struggle to sync my jabra elite sport with my huawei P30 Pro for long time, but lucky for me and you guys I have the solution.
You just have to go to the settings menu in your huawei, then go to battery and in that part you will find the "start of applications menu" or some like that, in there you look for the jabra service and jabra sport app, and you will set both in manage manually and there you have problem solved.
You should be able to sync your headphones with no problem.
Let me know if this worked for you

EMUI 9.1 Stock Equalizer "Huawei Histen" issue

Hello everybody
So I got a problem with Huawei Music precisely with the equalizer Huawei Histen.
While listening to music, I enable the Huawei Histen option for better experience with wired headphones. But since the recent update (two days ago from EMUI 8 to EMUI 9.1), every time I skip a track or browse within a track or pause/pause the track, the equalizer disables itself. It's very annoying because for example while running and listening to music, I have to unlock my device, open the Huawei Histen every time the track changes to get the equalizer back on.... I don't want to stop running every 4 - 5 minutes ...
I reported to the huawei music service. They told me to update the Music app (they provided a link because in app update tells me that I already have the latest). It didn't fix the issue (Though they made a great work on the interface). Then they told me reset the app to factory to get the older version. But it just get me back on the previous one with the same issue :crying: .
I don't want to use other third-party equalizers or music apps. So I'm stuck.
By the way, it seems that this issue will get global since two friends of mine got the same issue with different devices. And I googled it a bit and found 2 Huawei users that facing the same issue. Both of them after updating to EMUI 9.1.
If there's anybody here facing this, please tell me.
Info:
Huawei Music 12.10.4.308 updated to 12.11.3.305 (link from huawei service)
Huawei Histen 9.0.1.303
Huawei Y9 2018
Update: The issue above only concerns HEADSET WITHOUT MICROPHONE (confirmed after many tests, wired speakers are concerned too)

Huawei P20 Pro - EMUI 10 - Car Bluetooth music problem.

Hi,
Not sure where the issue exactly is, but I bet it must be down to the software itself.
I was using Spotify via bluetooth with my Renault ZOE - R Link 1 with no issues, but suddenly, and I think this was after the update to EMUI 10 (not 100% sure) while playing music over bluetooth to my car the music just pauses after a few seconds, sometimes it is 10 seconds, sometimes it is immediate. The same thing happens with youtube and built in music app, but it does not seem to happen while listening to records over facebook messenger or making calls - while doing so everything works as it should.
I have done the obvious which is resetting bluetooth settings and restarting the bluetooth service, deleting app cache and data, reinstalling spotify etc., etc.
The weirdest thing is, that my mate's iPhone works fine with my car, but also my phone works fine with other bluetooth devices, like JBL speakers or so.
I am absolutely clueless what could have happened there and I am also not that technical with Android, so here I am posting my first issue ever on this forum...
Device: Huawei P20 Pro
Model: CLT-L09
Build: 10.0.0.161
EMUI: 10.0.0
Android version: 10

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