Lock screen problem. - Nokia 7.2 Questions & Answers

I've just got a 7.2 and so far I'm really pleased with it, apart from one little niggle.
While I'm using the phone app the lock screen kicks in and I can't access the phone screen any longer to end a call etc.
How can I override the lock screen with the phone app.

It seems a lot of people are having this problem. Although I never encountered it after about a month of using my 7.2, I hope it's just a bug and it'll be fixed with the next software update.

Related

[Q] Random strange things happening

Ok so I want to convey all the relevant information without this being a mile long.
I have a o2 UK SGS2 running on a 3 sim. I have flashed on Lite'ing 6.1 with ninphetmaine 2.0.5. Up until the following, everything has been 100%.
This morning I downloaded Destinia and played it for a while. Before quitting I took a quick look at in app purchases to see if they charge ridiculous prices (they do). I'm not interested so I quickly spam back to close everything. This is when **** ****s up. OS becomes unresponsive immediately and I have no choice but to pull the battery. (power menu disappears instantly, no registered actions from soft keys or menu button in OS). No change on reboot.
I try reflashing Lite'ning. Mostly no change but I got the chance to get into task manager and uninstall Destinia/Launcher Pro.
I reinstall launcher pro, and now it works most of the time except:
1. Quite frequently the voice action app will load itself, and the unlock notification will pop up.
2. MTP notification will appear occasionally and phone will act like it's plugged in
3. Random Launcher/OS crashes. Sometimes screen on but no response from apps or OS. Sometimes screen won't turn on at all, just softkeys and darkness.
4. at first unlock after boot, camera makes standard focusing sound.
5. on boot, little popup dialog will read "in app purchases not supported in this version of android".
Really I doubt there's going to be any solution other than "wipe and reflash" but I'm really interested if anyone knows what would cause all these problems.
Cheers
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
JJEgan said:
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
Click to expand...
Click to collapse
what this means is that pressed back from the game's in app purchases screen, back to the main menu and then back to the Launcher, I'm sure everyone has done basically this countless times.
Fine but my dictionary defines spam as a different meaning .
But as posted that's where it all went wrong for whatever reason .
jje
Right I wipe-flashed stock 2.3.5 and it's STILL doing this. Voice actions popping up at random, all sorts of apps crashing and hanging all the time.
This has to be a hardware problem now, right?
just a stab in the dark but run a virus check.
I've never had a virus in my life, but I checked anyway and nothing.
Right so I've been watching my phone today. It's still doing random voice action popups. If I leave the phone on standard standby it will be fine for a while. It will then randomly turn on the screen by itself. The screen will stay on, if i leave it long enough the whole thing become totally unresponsive. If I press power the phone will wait a few seconds, then restart. If I don't touch it, it will just restart on its own eventually.
Can anyone recommend at least, some logging software that will let me look at the underlying OS and see what's happening when this is going on.
Is there any possibility your phone also goes to car-mode by itself?
spare parts app??
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Im getting random voice talk and mtp etc. phone is all ovr the place. flashed litening and nimphet last week and seemed fine. used mhl hdmi cable and problems seemed to start from there.
millia90 said:
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Click to expand...
Click to collapse
Read your thread http://forum.xda-developers.com/showthread.php?t=1278790 and your problems are down to the letter the same. I've resigned myself to it being a hardware fault and put in a service request with samsung. Wish I had better news.
Yea me too. My issue is that my SGSII was manufactured in UK so I'm at odds seeing as how I'm in America. The people at the Samsung call center referred me to the UK number so I guess I will have to bits the bullet.

[Q] Galaxy S3 lockscreen hang and also unresponsive blackscreen

Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Hmm, sounds like a faulty phone to me. Try taking it back to get it exchanged for onother one. S3 was built to fly not crawl.
You'll want to go through a process of elimination to figure out when might be causing it.
Something you can try and test with (one at a time)
-turn on airplane mode
-turn off live wallpaper
-shut down all running tasks
-change your lock screen security method
-limit the number of widgets running on all the screens
-reduce the number of active screens
Probably other things you can try to pull out of the equation, but thats a good start
After looking up dial-a-phones returns policy it would seem that I have 28 days to return if the handset is faulty, so this atleast gives me some breathing room to try out any suggestions for fixes. I will begin to eliminate each of the suggested items above however as the lock screen problem is intermittent it make take a day so actually see if it has had an effect, which is annoying at the least.
On another note a numberupted of people are stating high battery life on their devices however mine doesn't seem to be as good and I do have power saving on as well as nfc etc. turned off. This makes me believe my handset could have a fault, but tbf I haven't allowed for a discharge to 5% and the recharging to 100% which I heare allows for optimisation of the battery.
EDIT**** I have changed the lock screen previously and found it had no effect on the problem and I do not have a live wallpaper in use.
Phone Freezing after reboot and auto wifi signal found on.
Same here, been happening the last few days after I installed Avast. Also, turning off and on the auto on wifi seemed to replicate the problem.
The phone will boot to the lock screen and freeze a bit, and sometimes the news ticker freezes, and then after unlocked, I try to turn off wifi signal has been found on the notification dropdown and then tries to auto connect to wifi, the phone will freeze up if I dont turn it off in time.
Once the auto wifi connect is off and reboots, then the phone will keep glitching up until it catches up processing alot of processes it was trying to do for about 1/2 hr. Also, if phone freezes up for too long, like after trying too many time of unlocking the screen while freezing up, the phone gets stuck at the lock screen and the phone almost overheated, in an area right below the battery. I had to pull the battery out to cool it off.
It seems to be a glitch in the auto wifi, especially if alot of resources are being used. Once Avast was on my phone about 1.5GB RAM is being used sometimes and since has really slowed the phone down. Going uninstall alot of apps.
JCrinage said:
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Click to expand...
Click to collapse
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
sassorock said:
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
Click to expand...
Click to collapse
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
S3 black screen after unlocking
Has there anyone experience S3's screen went on black? I have pebble blue S3 - GT-I9300. Cases when unlocking, answering an incoming call or attempting to turn off an
alarm? Mine happens when after unlocking the screen then it goes black and screen becomes unresponsive. It happens intermittently and even after 3 times of
reprogramming. I am now going to have it replaced. I am having a lot of troubles -- it exits on its own when im reading or composing an SMS; files were deleted after
restarting the unit, and an app opens up even not touching the scree. This is expensive and I am paying a lot just to experience this king of inconvenience.
DavidNieuwpoort said:
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
Click to expand...
Click to collapse
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Flodas said:
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Click to expand...
Click to collapse
Just the latest stock ROM but rooted. I've found out that turning off the wifi power safe mode fixes the problem for me. To do this:
- In the dailer enter *#0011#
- Press the menu key
- Select wifi
- Press the on/off button.
The wifi power safe mode will however be turned on during boot. So rebooting will set it back on.
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
I am also on stock Rom and rooted. Interested to know any non-rooted phone got this problem?
BTW. I found a quick (at least quicker than pull the battery) way to get out of the forzen lock screen (sometimes forgot to do the 0011 trick): press the power button (screen will Dim instead of OFF), then hold the home button for few seconds, as soon as you see the "menu" and "back" button lit up, the lock is un-freeze...
A permanent solution is appreciated for such an advance phone....
sassorock said:
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
Click to expand...
Click to collapse
Not that I know of.
Problem solved. For me anyway. Hope works for all of you having the same trouble.
My trouble begin with recent upgrade to LH3. My S3 was rooted by S3 toolkit v2.0. CWM installed was v4 something.
I un-rooted the phone. Uninstalled S3 toolkit v2.0. Re-installed the S3 Toolkit v5.0. Rooted the phone again (CWM become v6....).
I do not know it was CWM version caused the trouble or not. But my S3 is ok now.
I got it on my non-rooted phone, any additional solutions/suggestions? or service?
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
JB 4.1.1 caused these WiFi issues on my phone
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
Exact opposite for me...never had the problem then since loading stock JB 4.1.1 with root I get lockups or freezes whenever WiFi is turned off or I leave my router's range. As soon as I disconnect from WiFi the whole phone freezes.
The *#0010# also locks up the phone when I turn off the WiFi power saving feature.
None of this happened before JB...and I replaced my phone with week via warranty due to this and the new phone does the exact same thing as soon as I upgraded to JB with root.
Any ideas?
Black screen / random reboot solution
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
giz_zard said:
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
Click to expand...
Click to collapse
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
For me this also worked. Resolved everything. (on i9300 int)
Boomer6345 said:
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Click to expand...
Click to collapse
This is on JB 4.1.2, Phone had been updated to 4.1.2 for about a month. The issues started after a pdf download. Once all pdf's were deleted the handset works perfectly.
Giz

[Q] Screen becomes unresponsive during calls. People can hear me though.

I have seen 2-3 other threads discussing the same thing but no issues were found. Hopefully I will be lucky enough to find one.
I am using an unlocked rezound with a rom that I am not too sure of. I don't remember which one I eventually got working.
My issue is essentially the following,
Power button to lock screen is slow. The red buttons light up but the screen takes 1 minute to show.
I can dial phone numbers and even hear the other person and they can hear me but the touch screen becomes unresponsive.
Ultimately the phone restarts itself or just turns black.
Occasionally I get the error "Process System is not responding, would you like to close it?". I also now have a slight buzzing
sound coming from the earpiece in calls.
Try Wiping and flashing a new rom or doing a factory reset from within the recovery
Atheyst said:
I have seen 2-3 other threads discussing the same thing but no issues were found. Hopefully I will be lucky enough to find one.
I am using an unlocked rezound with a rom that I am not too sure of. I don't remember which one I eventually got working.
My issue is essentially the following,
Power button to lock screen is slow. The red buttons light up but the screen takes 1 minute to show.
I can dial phone numbers and even hear the other person and they can hear me but the touch screen becomes unresponsive.
Ultimately the phone restarts itself or just turns black.
Occasionally I get the error "Process System is not responding, would you like to close it?". I also now have a slight buzzing
sound coming from the earpiece in calls.
Click to expand...
Click to collapse
If you want to know what ROM you're on, go into Settings > About > Software information and it should say something under Software number. Mine says the name of my ROM.
Then just for fun you can pull down on the bottom of the list and see it stretch out and then boing back up when you let go. :cyclops:
But yeah, try wiping and if you do a factory reset make sure you back up any files you want to keep. Do a fresh flash if that doesn't fix it.
SOLUTION - PROXIMITY SENSOR CALIBRATION
Someone on here posted an app for rooted only devices that alters the sensitivity of the proximity sensor.
Dust can be causing the issue or you can use this app to fix it for you. The app fixed my problem instantly.

Xperia z1 screen problem

Hello, i got my Xperia z1's screen rekt(even the touchscreen), so i ordered a new one on ebay.(received the new touchscreen around 4 days ago) I totally dissassembled the phone, replaced the screen, and assembled it again. Everything works fine, except i get random touches. It totally makes the phone unusable, i cant chat on messenger, because it starts doing total random things, actually i cant do anything because it starts to open random apps, and so on.
So, what do you think, what could be the problem? Im gonna return the screen in the next 4-5 days if i cant find any solution, but if i could fix it somehow, it would not be necessary.
BTW the strange thing is, i tried to check the screen, with the multitouch test, and strangely, it works fine. It doesnt reckognize any random touches in the app, its rather... freezing the program. So i swipe my finger, the program freezes, but when i touch it again, it works again. It did not happen with my previous screen in this program.
Any ideas?
UI: Did some further testing with the touchtest, it makes random things in it too, im starting to be sure about the touchscreen.
I had this issue with my Z1 as well. It's fairly common for this device, unfortunately. If I remember correctly Sony partially remedied it with a software update. Are you on the latest?

A different screen issue: Graphical glitching when scrolling: locks up phone

Hello,
So it's 6am here in the UK, and I went to check my phone as I'm waking up to find that the screen is acting up! It's been unplugged all night, and the night before I was searching google before just locking it and going to sleep. Before locking the phone, one of the web pages (atleast what I believe) was acting up, causing *their* page to make this weird grey, green and red lines over a chart I was looking at. I took no notice, went to sleep.
Turns out it's not the web page: scrolling in google, and most other apps now (including the settings) causes this weird glitching to occur.
Pretty much any UX and UI scrolling causes this, with the only solution being to close the app - it locks up the phone while the glitching animation occurs.
Any screen shots I get now are completely grey - really odd!
Thank god I am still in my 14 days - going to send it back.
What do you guys think? Return the device and get a different handset all together, or try again with the Mate 20 Pro? Happy to experiment with this if any of you want to know more.
Videos:
Scrolling through google: streamable.com/wnjq8 (Big problem)
Scrolling through reddit: streamable.com/hdh3u (fineish)
Scrolling through settings: streamable.com/1oyhl (Oh dear...)
*****EDIT******
So my phone specs are as follows:
Mate 20 Pro 128gb 6gb edition /w a 128gb nano sd card
Model: LYA-L29
Device: HWLYA
Some settings I had enabled when this first occurred:
I had the screen set to WQHD+ instead of the Smart resolution: since turning this back on, I have noticed the bug to occur less, but still occurs.
I usually have the notch set to default, as I quite like it, but since this has occurred, I have got 'hide notch' enabled
I do have the on screen display setting so I can see the clock when its locked.
I have restarted the device many times, sometimes I restart, I notice the gluegate issue, but it never occurred while using the phone, only while shutting down (green edges)
Chrome seems to be one of the main apps this occurs on, particularly when scrolling - It can even crash chrome too. Oddly, reddit seems fine.
When closing apps via the bottom right corner and swiping up, this bug has never occured.
FYI I've only had the device for about 2 weeks, (just under thankfully) so I'm hoping the new handset doesn't do this!
So I closed all the tabs on the phone, and also enabled 'eye comfort' mode (should have really done this one at a time) and it seems to have cleared up the issue in everywhere but chrome. It's nowhere near as bad, but not something i'd settle for. The current isse now is that chrome sort of stutters-ish. I'll post some more experiments in a minute.
Kimpton said:
So I closed all the tabs on the phone, and also enabled 'eye comfort' mode (should have really done this one at a time) and it seems to have cleared up the issue in everywhere but chrome. It's nowhere near as bad, but not something i'd settle for. The current isse now is that chrome sort of stutters-ish. I'll post some more experiments in a minute.
Click to expand...
Click to collapse
Have you tried restarting the phone?
chris_fuller said:
Have you tried restarting the phone?
Click to expand...
Click to collapse
Yes many times - sadly didn't help much.
The issue came back, so I'm currently talking to three to send out a replacement
So my new handset arrives on Monday: so I got the weekend to experiment with this handset. Hopefully possibly help some people in the future. I'll post some specs and models later along with some other videos.
Has your new unit solved these issues as I have the same also where the screen locks up and shows the image or something like a hundred times. In addition to the grey screen

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