Hello!
My dad was using Nokia 7.1 for a while but recently he asked for help with his phone which is constanlty restarting... Looking into other threads, I can see it is kind of known problem, so I hope you can help me somehow. The phone is running now on 00WW_3_51F. He doesn't remember what was recently done with the phone but I guess he simply updated it do Android 9.0... When I power on the phone, it boots correctly but restarts after few seconds (sometimes it's longer, up to 1 minute).
- I have already reseted phone to factory default but problem remained.
- I have tried to boot it in safe mode but same problem occurred.
I managed to access Settings>Advanced>Updates and noticed that there is an update available (V3.54H) with size 1299.4 MB. When I started to download it, phone crashed...
I was able to download V3.54H OTA from another thread in this forum with size 119MB (pretty weird...) and I am wondering if there is any chance to update it manually from SD Card or Fastboot. Assuming there is V3.51F version installed, can I simply execute command fastboot update update.zip in fastboot? Will it install only this patch to exisiting OS or replace it?
Do you have any other ideas how to fix it?
Thanks!
Related
Hi guys,
I was trying to upgrade to Android 2.3 on my Sharp Softbank 005SH but the phone got stuck in the Major Update screen and I don't know what to do now. Anyone with experience please help!
The phone is updated to the latest firmware that is required for this major update, Build No. S0900.
So, I decided to go for the PC upgrade option, Downloaded the driver and the Update tool, waited for many hours for the download to complete, then started the procedure.
I then switched the phone to Fast File Transfer USB mode, checked for update, it discovered that an update was available and asked me to restart the phone.
After restarting, I ran the Update tool but it gets stuck at the screen where it checks if the phone is connected in the above USB mode.
Meanwhile, the phone won't reboot in normal mode. If I pull the USB cable out, it says "Update failed. After a reboot the phone will work again." Well, it doesn't because I can't reboot. Even tried removing the battery for a couple of minutes...
same to you
just update my dm009sh from s0300.....failed
guaiwujia said:
same to you
just update my dm009sh from s0300.....failed
Click to expand...
Click to collapse
I've sent my phone back to Japan. Hopefully, they'll fix it there soon.
Obviously, the problem occurs because the phone and/or the OS are not in Japanese.
Hello,
I've bought a new device - Evolveo StronPhone Q4, MTK6589 based phone. The stock ROM is basically vanilla Android 4.2.1. I've successfully rooted it using Framaroot.
Then I've created scatter file using MTK Droid Tools (all partitions that were formated were ext4).
Then I've decided to create a backup before I start playing with it, so I've tried backing up flash using SP Flash Tool (using Readback), it was running fine and downloaded approx. 20%, then crashed. I've tried that once or twice more times, always failed. Now after I plug it in, windows display "This device can perform faster" and FlashTool won't detect the device. If I connect it without battery with VolDn key pressed, FlashTool detects it and I get S_DL_GET_DRAM_SETTING_FAIL.
However, the phone boots fine, just GPS/Wifi/BT is not working. (No GPS icon appers, and I get errors like BT_open: WMT turn on BT fail in dmesg). Looks like an issue with kernel/HW issue.
Any ideas what could have gone wrong and how to fix it?
In the meantime, I've asked manufacturer for a stock FW image, but I'm not sure it helps...
Update: Okay, I have no clue what just happened. However I've unrooted, reverted everything I've modified on the phone so far so I'll be able to return it to manufacturer as "deffective"... And just for the curiosity connected it to the computer and tried downloading ROM one more time. And it succeeded - I'll upload the ROM once I get access to faster internet connection. I've removed the battery (phone was stuck in Preloader mode because I cancelled ongoing RAM test.), put it back and now everything works.
So, it looks like everything is fine now, however I'd love to know what happened, if you have any clue, please let me know!
fw problem
Mrkvak said:
Hello,
I've bought a new device - Evolveo StronPhone Q4, MTK6589 based phone. The stock ROM is basically vanilla Android 4.2.1. I've successfully rooted it using Framaroot.
Then I've created scatter file using MTK Droid Tools (all partitions that were formated were ext4).
Then I've decided to create a backup before I start playing with it, so I've tried backing up flash using SP Flash Tool (using Readback), it was running fine and downloaded approx. 20%, then crashed. I've tried that once or twice more times, always failed. Now after I plug it in, windows display "This device can perform faster" and FlashTool won't detect the device. If I connect it without battery with VolDn key pressed, FlashTool detects it and I get S_DL_GET_DRAM_SETTING_FAIL.
However, the phone boots fine, just GPS/Wifi/BT is not working. (No GPS icon appers, and I get errors like BT_open: WMT turn on BT fail in dmesg). Looks like an issue with kernel/HW issue.
Any ideas what could have gone wrong and how to fix it?
In the meantime, I've asked manufacturer for a stock FW image, but I'm not sure it helps...
Update: Okay, I have no clue what just happened. However I've unrooted, reverted everything I've modified on the phone so far so I'll be able to return it to manufacturer as "deffective"... And just for the curiosity connected it to the computer and tried downloading ROM one more time. And it succeeded - I'll upload the ROM once I get access to faster internet connection. I've removed the battery (phone was stuck in Preloader mode because I cancelled ongoing RAM test.), put it back and now everything works.
So, it looks like everything is fine now, however I'd love to know what happened, if you have any clue, please let me know!
Click to expand...
Click to collapse
hello,
could you please upload somewhere original fw for Evolveo Strongphone Q4. im in bootloop now
Hi all,
can you hel me with strongphone Q4, do you know any better rom for this phone?
Maybe by PM in czech? ...
Hi,
I have had my phone in a bootloop for the last week where I could not access download mode. However, I finally managed to flash stock firmware 4.2.2. It booted up fully and I thought it was all solved when... it started crashing and getting into a bootloop which would be fixed by removing and reinserting the battery.
What I noticed when I went into settings and looked at running apps, was that I was using 0.95gb-1gb of the phones 10GB of RAM!!!!!! Obviously this is not the real amount of the i9300's ram (which is 1GB).
I am now suspecting that I have some sort of problem with my Kernel....?? I am also guessing that the crashes and bootloops come from the phone trying to access an amount of ram which it thinks it has, but is simply not there.
Currently I am in a bootloop where I can access recovery (CWM) for a second and it immediately crashes and reboots. Same for download mode.
Any help is appreciated. I've not found any, but if you happen to know of any other thread which solved this problem, please link. Thanks in advanced.
alexdelrio7 said:
Hi,
I have had my phone in a bootloop for the last week where I could not access download mode. However, I finally managed to flash stock firmware 4.2.2. It booted up fully and I thought it was all solved when... it started crashing and getting into a bootloop which would be fixed by removing and reinserting the battery.
What I noticed when I went into settings and looked at running apps, was that I was using 0.95gb-1gb of the phones 10GB of RAM!!!!!! Obviously this is not the real amount of the i9300's ram (which is 1GB).
I am now suspecting that I have some sort of problem with my Kernel....?? I am also guessing that the crashes and bootloops come from the phone trying to access an amount of ram which it thinks it has, but is simply not there.
Currently I am in a bootloop where I can access recovery (CWM) for a second and it immediately crashes and reboots. Same for download mode.
Any help is appreciated. I've not found any, but if you happen to know of any other thread which solved this problem, please link. Thanks in advanced.
Click to expand...
Click to collapse
Flash 4.3 or 4.4 if available and use optiin nand erase all in odin with pit file and repartition
Hi guys please help me i need to have my phone working back |:.... today i updated my wiko fever 4g but i got an error... now when i boot it an android icon shows with "no command." text. Tryed with v.39 program on wiko website but its not working for me... when arrow becomes green download wont start.
I'm thinking to recover system fom sd card but i cannot find roms please help me |: thanks in advance
Same issue here... Finally decided to upgrade the system from stock firmware, and got "error" when it rebooted the phone. Then "no command".
Darknezz89 said:
Hi guys please help me i need to have my phone working back |:.... today i updated my wiko fever 4g but i got an error... now when i boot it an android icon shows with "no command." text. Tryed with v.39 program on wiko website but its not working for me... when arrow becomes green download wont start.
I'm thinking to recover system fom sd card but i cannot find roms please help me |: thanks in advance
Click to expand...
Click to collapse
I solved my issue by restoring Lollipop (v.39) with the tool from the wiko website and then performing the update again; the phone started again (at v.41) and I was able to download Marshmallow from the next system update.
Issue was probably caused by some configuration or application.
Still slowly downloading Marshmallow now, so cannot say anything about the next update, but I guess that will go well, since the phone is reset now.
Just to follow up: Marshmallow is working fine on my Wiko Fever, much better than Lollipop. Amazing update.
Instructions for others after having read some comments from other people experiencing issues with the upgrade:
- BACKUP all your data before upgrading from Lollipop to Marshmallow, as if you would buy a new phone; I luckily did, as I wanted to set the microSD from removable to internal
- remove the microSD and (after having a backup of all your data as per step above) format the card as FAT32 on your PC; better to have a clean MicroSD card for after the upgrade I think
- reboot the phone in recovery mode and do a: wipe cache+reset to factory settings
- once the phone is reset and started, proceed with upgrading to Marshmallow
- don't know if needed after the upgrade to do an additional wipe cache+factory settings reset, doesn't harm to do it though
- be unhappy for the hours lost in restoring the phone data + apps + reconfigure everything
- be happy of the improved phone software
Questions upon questions.
So, i got the notification for the update last week, and i saved it until today to install it. The file downloaded was just 7 mb, i had enough battery for the intallation of the update (30% recomended by the software), something got messed up and an error message with the dead android character appeared. I know i lost all my things contacts and sd card... tried to hard reset the damn thing and nothing. I already googled the problem and i found nothing similar to what i get, i'm stuck in the recovery screen and the phone doenst shut down, every time i force it, it just boots back up after 15 30 seconds. I got to be honest i tought it was just another update but aparently its a "new" operating androind system. They could have told me with a update log or something...
Hello, I write from Italy, where I bought an Honor 9 in December 2017.
I never tampered with this phone: no root, nor flashing, nor whatever fancy trick, as in fact I'm not really exactly good with smartphones.
The night between the 20th and the 21st of April 2019, after being prompted by my phone to install the new EMUI 9 update [ STF-L09 9.0.1.162(C432E2R1P5) ], I accepted and let it install overnight (note that the update was downloaded, probably automatically, 1 or 2 days before, but I didn't accept the prompt to install it yet, because I needed my phone for a 15-hours long car trip, and so I figured I wouldn't risk it by installing the update just before my trip - LUCKILY apparently, because otherwise I would have had to stay with this eRecovery thing the whole day without a computer).
I woke up this morning (21st of April) to find it was on eRecovery, giving me the following choices:
(some message I don't remember, probably "Serious problems occurred when the device boot etc. etc.")
Download latest version and recovery
Wipe data/factory reset
Reboot
Shutdown
I did the "Download latest version and recovery" option at first: after clicking it, it searches for WiFi around, and after writing my router password and connecting it to my router, it downloaded the 3941 MB (if I recall correctly) update; however, I left my phone downloading only to find it like this (I was away while it was downloading because I have a bit of a slow internet, so I don't exactly know what happens after it finishes downloading):
(some message I don't remember, probably "Serious problems occurred when the device boot etc. etc.")
Wipe data/factory reset
Shutdown
So I did "Shutdown" and I restarted the phone shortly after, and it restarted itself twice (one was my restart, but after that it restarted itself automatically), then always finishing on the eRecovery with 4 options like I wrote before. I did the "Download latest version and recovery" option again, and I had the same result.
What should I do? I really wish NOT to delete all my internal data, even because after reading some other threads I understood it might even be useless. Do you have any counsel?
Thanks in advance guys, I'm really going crazy and have no idea whatsoever about what to do, please help me!
P.S. I believe I found some other people with my same problem (or atleast similar) on the Huawei UK community site (I'm not allowed to post links yet as I just created this account).
The only way to recover this is download the update completely with pc in install to memory in dload folder after it finishes then boot to download mode and hopefully should work again it sounds like you have faulty update hope this helps
Try to update with HiSuite, if it doesn't work just grab your files with HiSuite and update using dload. If it still doesn't work, warranty claim.