Hi Guys, recently bought a brand new Sony Xperia 1 from O2 UK, and have been using without problems and other than the Fingerprint scanner being absolutely horse crap I absolutely love it!
BUT, recently within the last week or two there was an update to the Official Netflix App via Google Play Store and now whenever opening the app all I get is "Sorry, we could not reach the Netflix Service. Please try again later (1001).
I have tried the following with no success;
- Uninstalling app updates for Netflix, when opening the app it forces you to Play Store to update.
- I have disabled and re-enabled the app, nothing changes.
- Have cleared both Cache and App Data with nothing changing
- Makes no difference if phone is on Wifi or Mobile Data 4G/LTE so it's unlikely a Use facing Network problem
- Make sure Netflix app gas and all permissions enabled
- Have spoken go Netflix UK customer service and have reported the issue with indepth details such as model number, Android version, etc etc they said their aware of the problem with some Xperia devices and are trying to resolve it but it's been almost a week, two new Play Store Netflix App Updates later problem is still there.
Does anyone experience the same problem?
Have any suggestions?
Thanks in Advance for anyone reading and or replying.
Hi... did you get it work.
I'm having the same issue.
djsynth said:
Hi Guys, recently bought a brand new Sony Xperia 1 from O2 UK, and have been using without problems and other than the Fingerprint scanner being absolutely horse crap I absolutely love it!
BUT, recently within the last week or two there was an update to the Official Netflix App via Google Play Store and now whenever opening the app all I get is "Sorry, we could not reach the Netflix Service. Please try again later (1001).
I have tried the following with no success;
- Uninstalling app updates for Netflix, when opening the app it forces you to Play Store to update.
- I have disabled and re-enabled the app, nothing changes.
- Have cleared both Cache and App Data with nothing changing
- Makes no difference if phone is on Wifi or Mobile Data 4G/LTE so it's unlikely a Use facing Network problem
- Make sure Netflix app gas and all permissions enabled
- Have spoken go Netflix UK customer service and have reported the issue with indepth details such as model number, Android version, etc etc they said their aware of the problem with some Xperia devices and are trying to resolve it but it's been almost a week, two new Play Store Netflix App Updates later problem is still there.
Does anyone experience the same problem?
Have any suggestions?
Thanks in Advance for anyone reading and or replying.
Click to expand...
Click to collapse
Try this
- Uninstall netflix and turn it off
- download Netflix version 4.16.3 (visit website apk mirror)
- login your account with Google lock
- Update new version and enjoy Netflix
Related
Hi everybody
I have been reading this forum many times but no luck in finding the solution.
I have bought my self a POV Protab2XXl last week with Android 4.0
But since the market was updated to Google play i only have problems.
There are many apps i suddenly can not find anymore ( like facebook ) or some apps i try to install i get the message "your device isn't compatible with this item"
I have tried many things based on the forum. I have changed the density, but that one is set to 160 which is ok and other density does not help either.
Did clear cache and everything else you can do to remove old data, but without luck.
Yesterday i reflashed it to android 2.3 and updated to new market. all problem is gone.. What changed in 4.0 and the new google play that the market behaves like this ??
Anybody else having these issues?
I am having lots of problems with Google Play this morning. On the Web side I can not see my rooted Kindle Fire. On the KF side I cannot install any apps.
I just got off the phone with Google Tech support. His suggestion was to roll back to Market since people are having problems with rooted devices and Play.
Is anyone else experiencing problems with a rooted KF and the Google Play app store? Any suggestions?
EDIT: I unselected my KF under devices on the Play web site and then I was able to install an app from the KF. WTF?
My Google Play Store stopped working yesterday after the newest Asus Transformer Prime update. It worked before, now I'm getting lots of server errors & connection timeouts.
Same here, almost seems as if someone DoS the servers...
I do not think this is directly relevant to an update, more like an infrastructure problem at Google's servers
Sent from my HTC Sensation using XDA
I'm also having FCs all the time when I start downloading an app since yesterday (ver. 3.5.15). If I clear data and cache in app preferences, I can start the play store again - but still not download possible. The app crashes also when I try to install an app from the web interface.
SOLVED for me:
- I moved com.android.vending.apk from data/app to system/app,
- booted into recovery,
- cleared cache and dalvik cache,
- booted and everything works now.
Problem with Google play
Even i am facing the same problem right now i also updated ma galaxy ace at the serivce center but still the apps are not getting download i cleared all cache and still i am facing this problems
the android version is 2.3.6 i dont know what this guy's updated now i am not able facebook or any other apps.
If you get any answer regarding it please mail me - [email protected]
I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
davekeeling5 said:
I've just looked at my apps list in the play store and there is loads of my installed apps missing they are installed on my phone but not showing up in the list. Could someone please tell me where they have gone and how to get them back.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
This has happened to me as well. I think I started after Google Play was updated to version 4.3.11.
I have like 120 apps installed. The "Installed" tab under "My apps" now says I've got 9: Barcode Scanner, GTasks Key, K-9 Mail, Official XBMC Remote, Pure Calendar, Pure Grid Calendar, Soundhound, Superuser and USSD/MMI Fix. If I flip to the "All" tab, all my apps are still there. From there I can view information about the apps, but those that are not among those 9 will say that they're not compatible with my device.
My device is a rooted HTC Desire Z (called G2/Vision in North America), with some "EliteMod" 4.0.4 ROM - which have been working perfectly for well over a year. I was thinking it was some kind of Apple-style scam by Google to force users of old, rooted devices to upgrade.. xD
When trying (and failing) to figure out how to tell a living person at Google that 90 % of my installed apps and probably 99 % of the apps in Play Store are missing, I discovered the following added comment here:
"We’ve heard of some users suddenly missing apps under the My Apps section of the Google Play Store app. This is a known issue that we are currently investigating, and updates can be found on our Known Issues page."
I found no updates on it on the "Known issues" page, though.
I have the same problem
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
rahulananda said:
Hey guys,
I have the same problem after updating Play Store to 4.3.11. My installed apps went missing, I am not able to search for any apps on Play Store, app in all apps tab arent available in my country anymore (all these apps were available in my country before the update) play.google.com does not show my device, well its really frustrating. I wonder when google will fix this problem. I guess its something to do with their framework services.
Click to expand...
Click to collapse
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
trollsperm said:
I've fixed it today, I'm not exactly sure how, as I tried a dozen different things I read online. Including uninstalling Adfree, removing hosts-file, clearing app-data for some Google Service-apps, flashing gapps one more time, etc.
But what I did just before it started working again, was to remove my Google account (the one used on Play Store, you can remove it from "Accounts/Synchronization" under Settings), restart the device, and then re-add the account again (in "Accounts/Synchronization"-settings). Then everything became as perfect as it was.
Click to expand...
Click to collapse
Thanks trollsperm. I will try that today. BTW, I have observed one more thing. The playstore works just fine after a new flash on Wi-Fi, but it goes back to the no working state as soon as I switch from Wi-Fi to Mobile Network. Have you encountered that?
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
rahulananda said:
I have tried your suggestion of deleting the account and re-add the account. This was the outcome
1.The play store started working fine and app sync was flawless. This was on Wi-Fi
2. I switched to the mobile internet and the play store worked fine until I rebooted the phone. The play store stopped working and apps were missing after the reboot with the mobile network on.
3. I then cleared the play store cache and data and switched on WiFi. Opened play store and voila the play store worked normally.
4. I did the same process on the mobile network but it didn't work out.
I guess the Google location services are kinda screwed up on the mobile network and not on WiFi.
Sent from my Desire HD using xda app-developers app
Click to expand...
Click to collapse
Then I'm afraid your issue is different than mine. For me, the result have always been the same, whether or not I'm on Wifi or mobile. I can now browse Play Store both on Wifi and mobile, and rebooting changes nothing.
When I experienced the issue of "empty" Play Store, the Wifi-connection icon in the upper right corner were always gray (instead of blue) - something that's usually only happening if I'm connected to a wireless network, but the router isn't connected to the actual internet.
My conclusion is inconclusive, I'm just happy that it's back to normal..
Hi guys,
I'm facing the exact same problem as rahulananda.
In my case, the play store running on my Galaxy S4 and also on my notebook, is empty - searchs returns nothing and whey I access directly an app page, it says the app is not available in my country (Brazil).
For me, play store works fine over when mobile data (4G) is enabled, it doesn't work at all on wifi.
I also have a Galaxy S3 which is working perfectly on wifi and also mobile data.
It doesn't seem to be related to play store version, as in all my devices it is currently on version 4.3.11 - besides it is also not working on my laptop.
But, indeed, this is an issue to determine the location - for some reason, over my wifi, and rahulananda's mobile data, Play Store is unable to determine the country.
I found this on Google's Known issues: support.google.com/googleplay/known-issues/1319135?hl=en reffer to issue 8324410.
Hope they fix this soon, this is driving me crazy!!!
Let me know if you find a solution!
Its a simple fix as long as you have root.If you do look at this:
1. Navigate to the Build.prop
2. Find these 2 lines:
Code:
ro.build.description=
ro.build.fingerprint=
3. Delete everything in front of the "=" sign
4. Download a custom rom for another device that has great compatibility with apps(htc one, sgs4)
5. Copy those lines from its build.prop to yours
6. Reboot and Enjoy your market:good:
Well, my problem has been solved after applying the latest CM10 nightly update.
Sent from my Desire HD using xda app-developers app
Hello Everyone,
I am having a strange problem on my Xperia Z2. My previous phone was a Nexus 5 and all of my Google Play apps and services worked fine.
When I switched to the Z2, all my apps were synced successfully however my Google Play Books app keeps getting disabled every time I restart my phone. I have to manually enable it from the play store in order to use it. My book purchases and uploaded books are all there.
Also, I used to get surveys from Google opinion rewards at least twice every 3 weeks however I am no longer getting any surveys since I switched to the Xperia Z2.
I followed the normal troubleshooting process:
Wipe cache / data from google apps and service + framework, removed account and re-added etc.
Any help / suggestions will be highly appreciated.
Play with some more ideas and if all fail to work
I suggest rooting and removing the app from the device totaly then reinstalling as a standard user app
If all failsRepair your device via sony pc companion as there is no known soultion to me yet
Info
nivet5 said:
Hello Everyone,
I am having a strange problem on my Xperia Z2. My previous phone was a Nexus 5 and all of my Google Play apps and services worked fine.
When I switched to the Z2, all my apps were synced successfully however my Google Play Books app keeps getting disabled every time I restart my phone. I have to manually enable it from the play store in order to use it. My book purchases and uploaded books are all there.
Also, I used to get surveys from Google opinion rewards at least twice every 3 weeks however I am no longer getting any surveys since I switched to the Xperia Z2.
I followed the normal troubleshooting process:
Wipe cache / data from google apps and service + framework, removed account and re-added etc.
Any help / suggestions will be highly appreciated.
Click to expand...
Click to collapse
before repairing by PCC you have one more solution
Uninstall Update of those google apps > restart & then update them and then check if problem remains.
(update of google play service, book & etc)
:good:
update
Thanks everyone, unfortunately none of the above worked
I just factory reset my device as a last resort but the problem still persists.
Google Play Support have not provided any feedback yet
Hi guys, i just got my mi box a few days a go and i'm struggling to make it work properly.
I seem to be unable to install apps from google play store, it starts downloading and then fails on endless errors, 400/403/920 and so on...
My network is just fine, i have other tv box connected, apple tv, computers, phones, everything works well on all other devices.
The play store tends to through me error that the network is disconnected though its not.
I somehow managed to side load netflix and latest youtube version - they stream 4K without any problem - so i know for sure the network is fine.
Also, i tried updating to latest firmware (beta, from here: https://beebom.com/how-update-mi-box-android-nougat/) - no help either, still the same issues.
I've also tried every procedure out there, clear cache/data of the play services and play store, uninstall account, create a new google account, nothing seems to work.
It seems that play store is not the only issues, i side loaded gmail - same issues there, same for google drive.
I'm lost, not sure what else i can do to get it work.
Help will be appreciated, i can maybe try to install a new rom but no idea where to get one from.
Gili
Got my mate 10 pro with vodafone on Friday. Love the phone. Amazing camera and got a great deal.
Problem is the play store! It stops opening and the only way to fix this is to clear the data on the google play store & google play services.
Is this a known problem? Do I need to wait for an update or should i factory restart. Once it works again after the data is cleared after a very short while it stops opening again. Pressing on the icon simply does nothing.
Sukh88 said:
Problem is the play store! It stops opening and the only way to fix this is to clear the data on the google play store & google play services.
Click to expand...
Click to collapse
Hi, this seems to be an individual issue as my Mate 10 Pro works in the Play Store with no problems. Factory reset may be helpful.
Sukh88 said:
Got my mate 10 pro with vodafone on Friday. Love the phone. Amazing camera and got a great deal.
Problem is the play store! It stops opening and the only way to fix this is to clear the data on the google play store & google play services.
Is this a known problem? Do I need to wait for an update or should i factory restart. Once it works again after the data is cleared after a very short while it stops opening again. Pressing on the icon simply does nothing.
Click to expand...
Click to collapse
try close all wifi and cell data .. then force close the google play store then clear cash and data then disable so it will ask you to reset to old version press yes .
then also do it with google play services .
after that remove your google account email for google , then open the store and re put your google email and i think it will work fine
ended up doing a full reset which was not really fun but hey it worked..
Quote:
Originally Posted by DNFDD
I think I might have solved this issue myself and it might be useful information for others:
In the battery-section of the settings, there is an option to control if an app can auto-start, be started from a different app and is allowed to keep running in the background. Either you allow the phone to control this automatically, or you can do it manually: the latter possibility is the one I turned on as I wanted to have the control over the apps. Apparently, this was a bad choice as it stopped the apps from getting the information from the internet?
After I switched it back to completely automatic, all apps were working normally again. This is something that Huawei should address as I don't believe this should happen .
This fixed the issue for me.
Thanks!
pinattila said:
Quote:
Originally Posted by DNFDD
I think I might have solved this issue myself and it might be useful information for others:
In the battery-section of the settings, there is an option to control if an app can auto-start, be started from a different app and is allowed to keep running in the background. Either you allow the phone to control this automatically, or you can do it manually: the latter possibility is the one I turned on as I wanted to have the control over the apps. Apparently, this was a bad choice as it stopped the apps from getting the information from the internet?
After I switched it back to completely automatic, all apps were working normally again. This is something that Huawei should address as I don't believe this should happen .
This fixed the issue for me.
Thanks!
Click to expand...
Click to collapse
Yeah. I set Gmail to manual and it stopped receiving emails. Which is weird as it should do the exact same things if you enable all in manual. Switching to manual fixed it.
And another issue is Last pass, it gets killed after a while if Launch is set to auto. I set it to manual and its been kept alive for the whole day.