Hi there. Please, could you guys help me with my camera app trouble? I've got Huawei Mate 9 Pro with latest updated Android 9 (EMUI 9.1, details below) and I use original Huawei camera app. I like this phone and everything worked just fine, till now... Two weeks ago I tried tu use my camera app and I couldn't. I didn't install any new 3rd party app lately. When I press the camera app button camera starts with black screen and error message "Camera Error - camera was disabled because of safety reasons" and then it shutdowns. I also get error messages in all other apps that use camera - Whatsapp says "Unable to start camera, restart your phone", Messenger says "We're sorry, camera doesn't work. It may be necessary to close other apps that are using camera", and so on... Like I said - I didn't install any other app lately, so everything is like it was.
What's interesting - I tried to run my phone in Repair mode and there camera app works fine, everything is ok. But when I switch to my account and phone profile it doesn't work.
I tried to stop camera app, clear the cache and data. Tried to wipe phone cache and reset apps permissions. I checked all camera app permissions - everything is ok. I called the Huawei consumer help center and they didn't know how to help me, just said I need to run factory reset. So, frustrated, I made a factory reset with backup. After reset and restoring backup of all apps and data, and security update of phone - the camera app worked again! I could make pictures and movies... for one day. After night I tried to run camera app again, and there's the error again. Now I'm helpless... Please, help me. What could be the reason of this error?
My guess is that some other app uses camera app or it was disabled (locked / banned) by Google Account or something? Why? Could it be blocked for "safety reasons" because of some specific photo?
Huawei Mate 9 Pro
Android 9
EMUI 9.1
Compilation 9.1.0.254(C432E7R1P6patch03)
Camera app version 9.1.0.333
Up. Anyone could help me? Problem still exists...
Did you manage to find a solution ?
edit : found out what was causing mine, sensors were set to off in an app, forgot to turn back on. works agein
Related
Does anybody notice the same issue?
My phone is not rooted. After the official update to 2.2 (ED01) I found this problem with all apps on my Fascinate that have the scan function: google goggle, shopsavvy, amazon, etc. Sometimes they crash at starting (goggle will force the phone to reboot), but most of the time you can open the app and scan properly once or twice, then the scanner fails to auto-focus or adjust brightness or white balance, getting no response. Hitting any keys on screen or the back key will only end up with vibrating and screen-blackout. I can only exit the situation by hit home and kill the app in task manager.
I found a similar post around xda:
http://forum.xda-developers.com/showthread.php?t=894544
The problem is said to be associated with the stock Email.apk and will be gone once you run the email app. But this solution doesn't work for me.
Anyone has more idea?
I just tested out Google Shopper and Barcode Scanner with two barcodes each, and neither had any issue. Have you opened up the camera app since updating? Froyo brought about new camera firmware, so if you haven't opened Camera since updating, that could be what's causing the FCs.
The stock camera app and third-party apps like retro camera both have no issue. The picture-taking function goes well, problems only come when the app need to scan back and forth and auto adjust.
HKReeves said:
The stock camera app and third-party apps like retro camera both have no issue. The picture-taking function goes well, problems only come when the app need to scan back and forth and auto adjust.
Click to expand...
Click to collapse
I just tried google shopper and it's working for me.
Sent from my SCH-I500 using XDA Premium App
Thank you for testing that for me. Can more people try out? Am I the only one that have this issue?
If so I assume this is an individual problem that can be fixed by factory reset, although I am reeeeaaaally unwilling to do that.
My phone is all tricked out and everything works great.
I tried on my wife's phone which is stock and it has numerous issues with camera, google goggles, market, barcode scanner, etc... surprised she's not noticed. :/
Rebooted and everything worked.
Google Goggle's might have crashed and caused the initial issue.
So, maybe just a reboot will help you?
Thanks, but I have no luck with that. Roboot doesn't help at all in my case. I even uninstalled the Goggles and the other scanner apps still suffered the same issue.
Google goggles works for me
Sent from my SCH-I500 using XDA App
Ever since the lollipop update, my phone has been getting this Capacity for NFC services full: Not enough capacity to enable to service. Try disabling one or more services. I do not have NFC on, and when i do turn it on the same thing happens. It gives the option to cancel or change service. When i click on change service it goes to setting and says, Unfortunately, Settings has stopped. How do i stop this error?
Same issue here
Hi there.
Unfortunately I don't have a solution but just wanted to let you know that I have exactly the same problem. My Sony Xperia Z2 updated to Lollipop last friday and since then I get this annoying "capaciteit voor NFC-services is vol" message (it's in Dutch ) When I click on 'change settings' a new window is opened where it is not possible to change any setting. Switched NFC on and off but doesn't seem to do anything. The message keeps popping up irregularly...
Very annoying issue. Hope someone finds a solution.
Exaclty the same issue here
Vanaglory said:
Ever since the lollipop update, my phone has been getting this Capacity for NFC services full: Not enough capacity to enable to service. Try disabling one or more services. I do not have NFC on, and when i do turn it on the same thing happens. It gives the option to cancel or change service. When i click on change service it goes to setting and says, Unfortunately, Settings has stopped. How do i stop this error?
Click to expand...
Click to collapse
Unfortunately I am also haveing the same issue. It's very annoying.
Vanaglory said:
Ever since the lollipop update, my phone has been getting this Capacity for NFC services full: Not enough capacity to enable to service. Try disabling one or more services. I do not have NFC on, and when i do turn it on the same thing happens. It gives the option to cancel or change service. When i click on change service it goes to setting and says, Unfortunately, Settings has stopped. How do i stop this error?
Click to expand...
Click to collapse
Try Factory Reset
There must be a better way than just a factory reset, and not sure if that would actually solve the issue.
Just chiming in that I updated to Lollipop on my Z3 last night and am encountering the same issue.
dreamoo said:
There must be a better way than just a factory reset, and not sure if that would actually solve the issue.
Just chiming in that I updated to Lollipop on my Z3 last night and am encountering the same issue.
Click to expand...
Click to collapse
Just got this problem myself this morning on my Z2 running Lollipop. Did you manage to find a fix?
I can't seem to find anything other than this post concerning this issue.
Thanks.
Same Problem
I did a factory restore and I am still getting the same issue.
Same here
I'm experiencing the same thing. Upgraded to Lollipop last month, but this only started a couple days ago. Not after installing a new app. Got low on disk space, which triggered a back up alert. Cleaned out my pics, but then started getting this error.
Xperzia Z3 Compact
Model D5803
Bell Mobility Canada
Android 5.0.2
Kernel version
3.4.0-perf-g72984dd
[email protected] #1
Fri Feb 27 18:06:32 2015
Build Number 23.1.A.0.726
Vanaglory said:
Ever since the lollipop update, my phone has been getting this Capacity for NFC services full: Not enough capacity to enable to service. Try disabling one or more services. I do not have NFC on, and when i do turn it on the same thing happens. It gives the option to cancel or change service. When i click on change service it goes to setting and says, Unfortunately, Settings has stopped. How do i stop this error?
Click to expand...
Click to collapse
I think I figured it out. Suggested a bunch of apps that had bee recently updated on reddit, and the common denominator was the Scotiabank app, updated a few days ago.
Uninstalled, no NFC errors. I have written the dev, and hope for a response soon. That seems to be the cause, so check it out and post if it works for you.
Solution: Clear Google Play Services and NFC Service Data in Safe Mode
Don't know if this is a solution but it worked for me.
1) Boot into Safe Mode.
2) With NFC off, clear all data from NFC Service and Google Play service via Settings>Apps>All.
2.a) Clear data from any Mobile Payment/Banking App and any NFC enabled app.
2.b) Under the running apps, select via the top right dots to view cached apps.
2.c) Delete (Stop) them all. It can be tedious as some won't stop before others but persist and it can be done.
3) Restart phone and error is gone.
thanx, worked for me as well. remainings of android pay caused the problem on my mobile.
Hi Guy !
Same problem here.
Unfortunately no Scotia Bank, noting...
And when i get this message, it says that is current capacity used is.... 0%!!!
I begin to hate this phone :s
Thanks if you have any tip.
Laurent
I've got a Z3 compact that I recently downgraded from LP to KK (no root). Upon booting into KK for the first time, a toast notification appeared stating that the NFC firmware was being updated. After that, the google play services updated and then this stupid "Capacity for NFC Services Full" message kept popping up. It only seems to pop up randomly and only goes away when I disable NFC, but I can't seem to get rid of it using any of the methods mentioned in this thread. Has anyone else ran into this? I've completely wiped my phone twice and continue to have the same issue.
All google searches result in useless forum threads about the Scotia Bank app causing this issue. I don't have that app, so it's gotta be something else.
PuffDaddy_d said:
I've got a Z3 compact that I recently downgraded from LP to KK (no root). Upon booting into KK for the first time, a toast notification appeared stating that the NFC firmware was being updated. After that, the google play services updated and then this stupid "Capacity for NFC Services Full" message kept popping up. It only seems to pop up randomly and only goes away when I disable NFC, but I can't seem to get rid of it using any of the methods mentioned in this thread. Has anyone else ran into this? I've completely wiped my phone twice and continue to have the same issue.
All google searches result in useless forum threads about the Scotia Bank app causing this issue. I don't have that app, so it's gotta be something else.
Click to expand...
Click to collapse
It's caused by latest versions of google play services app. Older versions doesn't have this bug. Uninstall google play services update and "Capacity for NFC Services Full" message is gone forever. But I know It isn't a solution Only google can fix it...
Makiavell said:
It's caused by latest versions of google play services app. Older versions doesn't have this bug. Uninstall google play services update and "Capacity for NFC Services Full" message is gone forever. But I know It isn't a solution Only google can fix it...
Click to expand...
Click to collapse
Yeah, I figured Google Play Services was the issue, but if I uninstall and roll back to the original version the phone ships with, it isn't compatible with Google apps (music, youtube, etc). I was just hoping there was a better fix. For now, I've simply disabled NFC and turn it on before I use Android Pay. The extra clicks aren't really a big deal since I don't have a fingerprint scanner and need to touch the screen to unlock anyway. Plus, I don't use AP often enough to bother me. Thanks for the confirmation though!
Edit - after further thought, if Google Play Services is the cause, then why aren't more people affected by this and why wasn't my device affected all along. I only recently rolled back to KK and this issue started. The Google Play Services version is still the same, right?
As an Android developer who is working on NFC payment in a mobile wallet, I can tell that our team identified the source of the problem to reside in Sony's Android modifications. No other platform produces these errors. I can't yet link the forum thread, but google for "sony xperia off host apdu service capacity full", the result from talk.sonymobile.com will show further details.
So you can probably stop looking for the cause in Google products, or 3rd party wallet/banking apps. They (we) also suffer from this issue.
Sony isn't responding in the referenced thread, so this may not be fixed soon.
Sorry to tell bad news.
my phone has this issue today, it began right AFTER i did a factory reset... just wanted to clear it off and start again... now this??
davidkeithhaines said:
Don't know if this is a solution but it worked for me.
1) Boot into Safe Mode.
2) With NFC off, clear all data from NFC Service and Google Play service via Settings>Apps>All.
2.a) Clear data from any Mobile Payment/Banking App and any NFC enabled app.
2.b) Under the running apps, select via the top right dots to view cached apps.
2.c) Delete (Stop) them all. It can be tedious as some won't stop before others but persist and it can be done.
3) Restart phone and error is gone.
Click to expand...
Click to collapse
The scary thing is this post was made 30-JAN-2016 and it's still being experienced.
Bought a Chinese Refurb Xperia Z3 Compact.
Android 4.4.4
Build 23.0.A.2.98
I'd only installed FTP Server Pro (to test 802.11ac bandwidth) by The Olive tree on an otherwise stock Z3C and after enabling NFC, the "NFC full" error message started popping up.
I followed the instructions above and managed to clear the cache/data on everything except one Twitter service which I couldn't stop.
After a reboot from safe mode, the phone is not showing the NFC error message.
I have enabled NFC and used it with a couple of NFC Bluetooth speakers and NFC tags around the house and it's working without errors.
Fingers cross, I won't see this message again.
Thnx
My Z3 Compact was running Android 5.0.2 since 2.5 years and I never encountered this pop-up. I never used NFC.
I changed to another mobile operator, and as soon as I replaced the SIM in my phone, I started getting this pop-up, saying that the space is 174% used.
I suspect the SIM being pre-configured for Orange Cash, although the application is not installed on my phone.
I tried the various workarounds mentioned in this thread and on Sony's forum, but none worked.
This phone is rooted, and I often get this pop-up when some "sudo" tasks are launched (kill process, freeze application, ...).
I have run out of ideas...
For those who still strugle with this shi* and clearing cache is not working:
1. Download and install any payment app, doesn't matter, won't use. I have Tap & go
2. Enable NFC
3. Go to Touch & pay in device section
4. Change from google play to installed app.
You can now disable NFC, no popup should occure
STF-L09 8.0.0.378(C432)
I have the STF-L09 model of Honor 9 and I noticed there are some apps not working for me, and I don't know why.
I think it's a specific feature bug or issue, something to do with camera access that just freeze the apps.
I only notice it in two apps: Google Arts & Culture and Twitch app.
When I try to take an "Art selfie", it hangs the app and doesn't progress.
When I try to "go live" on the Twitch app, it shows the camera and instead of going live after counter goes 3..2..1... it gets stuck on 3 and doesn't progress.
Could it be EMUI 8 bug? Any idea how to fix that?
hixiv said:
STF-L09 8.0.0.378(C432)
I have the STF-L09 model of Honor 9 and I noticed there are some apps not working for me, and I don't know why.
I think it's a specific feature bug or issue, something to do with camera access that just freeze the apps.
I only notice it in two apps: Google Arts & Culture and Twitch app.
When I try to take an "Art selfie", it hangs the app and doesn't progress.
When I try to "go live" on the Twitch app, it shows the camera and instead of going live after counter goes 3..2..1... it gets stuck on 3 and doesn't progress.
Could it be EMUI 8 bug? Any idea how to fix that?
Click to expand...
Click to collapse
I would prefer doing "clear app cache" and if it down't work then do a factory reset. Sometimes previously cached apps work properly after a firmware-upgrade.
peper0ni said:
I would prefer doing "clear app cache" and if it down't work then do a factory reset. Sometimes previously cached apps work properly after a firmware-upgrade.
Click to expand...
Click to collapse
I just bought this phone and it was factory reset. Tried a few times since as well.
Another app I noticed not working properly is Google Photos. Can't edit any video, either stabilize or just cut, it errors out.
Can you try on your phone if you have the same one?
Since factory reset didn't fix the issue, I think you'll have to wait for an update.
The latest update of Google Photos and Swift Keyboard apps simply no longer works on my device. The apps don't even appear on screen (open) at all. This only with the updated versions of these apps. I press the app icon and it flashes but fails to open and display the app. I've done all the reset/rewind/remove and install again/clear cache bla bla bla but nothing works.
The only way the Google photo app works is if I "delete it" (of course Photos is a system app so I can't actually remove it but return it back to factory version of the app... Then it works. but then it demands to be updated. Which is a problem and a bad thing to do (it means I am forced to keep an app old-dated since that Huawei can't allow me to use the latest (safest) version. As soon as I update the factory version to the latest version the problem returns. The other app that refuses to open (Swift Keyboards) cannot even be reverted back to factory version. So I am simply unable to use that app at all (in any version) and I am simply forced to use other keyboard apps.
This problem has never ever happened to me before. Now all of a sudden 2 apps don't even open?
What on earth is going on? Why are the latest updates of (at least these two) apps incompatible with the device?
Long story short, I'm stuck with apps that I neither can open/use, nor can remove.
That is extremely bad and annoying.
bump
bump
Hello all, for quite some time now I had some issues with the camera that I didn't care about but it's getting more and more frustrating. Maybe some of you had this issues and found a fix that can help me also...
Around the time that I got the android 10 update in January, each time I try to take a photo, the first photo since I open the camera app, the app freezes for some seconds and it disconnects my watch from the phone... I thought it might be a Samsung issue since I use the Galaxy watch plugin to connect the watch to the phone. Later on I discovered that the camera app actually disconnects all bluetooth devices when it takes the first picture, I had my wf-1000xm3 connected to my phone and listening to some music and tried to take a photo... It disconnected my watch, my headphones, everything. There are times when it fails to focus, the app freezes and it crashes afterwards...
The second issue is with the video recording. I don't usually do a lot of video recordings with the camera app(did some with the cinealta app with no issues) so I didn't notice this until yesterday. When I try to record a video 9 times out of 10 the app freezes and crashes.
I reseted the app, erased the data, don't know what to do more.
Any thoughts?
Xperia 1 - Android 10 (55.1.A.3.49)
cynk42 said:
Hello all, for quite some time now I had some issues with the camera that I didn't care about but it's getting more and more frustrating. Maybe some of you had this issues and found a fix that can help me also...
Around the time that I got the android 10 update in January, each time I try to take a photo, the first photo since I open the camera app, the app freezes for some seconds and it disconnects my watch from the phone... I thought it might be a Samsung issue since I use the Galaxy watch plugin to connect the watch to the phone. Later on I discovered that the camera app actually disconnects all bluetooth devices when it takes the first picture, I had my wf-1000xm3 connected to my phone and listening to some music and tried to take a photo... It disconnected my watch, my headphones, everything. There are times when it fails to focus, the app freezes and it crashes afterwards...
The second issue is with the video recording. I don't usually do a lot of video recordings with the camera app(did some with the cinealta app with no issues) so I didn't notice this until yesterday. When I try to record a video 9 times out of 10 the app freezes and crashes.
I reseted the app, erased the data, don't know what to do more.
Any thoughts?
Xperia 1 - Android 10 (55.1.A.3.49)
Click to expand...
Click to collapse
personally with each update I make a new reinstallation which allows like on any devices to limit a lot of problems and the update in January allowed me to solve the camera problems. I can only advise you to reinstall the software with Xperia companion or new Flasher but not from the settings of the smartphone which is a completely different method
doungmli said:
personally with each update I make a new reinstallation which allows like on any devices to limit a lot of problems and the update in January allowed me to solve the camera problems. I can only advise you to reinstall the software with Xperia companion or new Flasher but not from the settings of the smartphone which is a completely different method
Click to expand...
Click to collapse
Thanks for the reply, I will try to reinstall the software via the Xperia Companion, will have to get home for that... I use linux for most of the time.
If for every update I have to manually do this via some software on a computer I feel like I traveled back in time 15 years, I will gladly dispose of this phone...
cynk42 said:
Thanks for the reply, I will try to reinstall the software via the Xperia Companion, will have to get home for that... I use linux for most of the time.
If for every update I have to manually do this via some software on a computer I feel like I traveled back in time 15 years, I will gladly dispose of this phone...
Click to expand...
Click to collapse
it is not necessary to do it all the time for example in the case of small security updates. But when migrating to a major version or large patches it is preferable. For example for my pc for big updates I always do it from an iso it prevents a problem from growing in case there are corrupt system files
doungmli said:
it is not necessary to do it all the time for example in the case of small security updates. But when migrating to a major version or large patches it is preferable. For example for my pc for big updates I always do it from an iso it prevents a problem from growing in case there are corrupt system files
Click to expand...
Click to collapse
Ok, I've installed Xperia Companion on macOS, I have the option to software repair but it says that it completely resets my device. The backup option is disabled since 2019 and the only backup that I can do is to manually copy all the files from the phone to the computer....
If I get this right is that there is no way of completely back-up the phone? Settings, alarms, apps etc.? Is there a way to do this?
I don't want to start putting everything back manually.
cynk42 said:
Ok, I've installed Xperia Companion on macOS, I have the option to software repair but it says that it completely resets my device. The backup option is disabled since 2019 and the only backup that I can do is to manually copy all the files from the phone to the computer....
If I get this right is that there is no way of completely back-up the phone? Settings, alarms, apps etc.? Is there a way to do this?
I don't want to start putting everything back manually.
Click to expand...
Click to collapse
I have never encountered problems with everything given parameters (wifi Key, screen, alarms ...) are saved, SMS, contact, calls, same for applications but it supports Google backup all applications do are not compatible. Same for the passwords and identifiers of the applications but you must have accepted the popup google lock when it appeared for the first time. To see if there is a backup look in settings> system> backup. after the restoring of the data obviously depends on the speed of your internet connection. By cons, all that is banking applications do not have backup (a security issue)
Google synchronisation can save a lot of your parameters, message, app and some app settings. I did a manual synchro on the google account just to be sure before doing a factory reset, also be sure to save your launcher settings if you have a custom one (forgot about this one and got a back up from july -_-). Check if your messaging apps need a manual backup or if it can be done via Clouds. Of course, you can't be sure everything will be the same.
You need to manually save your media of course, photo, video and documents, if they are not uploaded on some clouds.
My Camera app is laggy and its getting more annoying by the day :|. I have tried to clear cache of app and also cleared storage with no luck. My next course of action is to do a factory reset but I don't want to do that if this will not solve the issue. Anyone with a factory reset and solved camera issues? Running Customized NOBA and 55.1.A.3.149-R5B.
Is NOBA a custom rom? Maybe that's what mess up with your stock app?
NOBA is stock Norway firmware
Ho, ok. So maybe a factory reset can be the solution. Otherwise, try to reach the support. But they will probably ask to try a factory reset first.