Won't turn on - Galaxy S6 Edge Q&A, Help & Troubleshooting

I recently picked up this galaxy s6 edge from a friend that upgraded to a new phone. It won't turn on, neither to android recovery, nor to download mode nor the android. I charged it via wireless charging overnight and i tried for around an hour with a usb cable. What do i do?

same issue i am facing, i tried original charger, wireless charger and fast chargers from many different brands. but all failed. The device only gets warm/hot while charging and nothing happens. neither download mode nor recovery mode works. I am kind pf stuck without any solution, my device was used very rarely and its like an brand new device. Doesn't know what to do, if you find any solution then please let me know too. thanks in advance

Same problem. If I press power button very long, blue light comes on. Then it's stuck and stays like this until battery is flat. Battery charging is not possible: device heats up (tried USB and Qi), but battery doesn't take any charge.
So I opened the S6 and checked the battery directly. I can charge it directly with a lab power supply and when I plug it in and press power button, the blue notification light comes on again until battery is empty again. I can also see that only ICs get hot, but not the battery when plugging in USB.
So, it's definitely some hardware fault. I suspect power IC that is not able to power up the screen. But I don't know. I will investigate further but it looks difficult. However, I have seen many YouTube videos with same symptoms, but problem was always different than mine :/

Hi guys,
This thread is 2 months old, any of you managed to fix the problem?
I am having very similar problem. My phone was on a shelf for about a year and a half. Before now it was working perfectly. Now I can't charge it via USB or power adapter. When trying to power it up or get into download or recovery mode, nothing happens. Computer does not see it. Tried different cables, USB ports, power adapters..nothing.
The only thing that is happening to the phone is the battery logo appears when trying to charge it, though the green bar does not go over battery, only the empty grey battery with lightning icon in the middle. Also the screen does not go dark after a few seconds as it should and the red/blue LED does not turn on.
Is this the signal from the phone, that the battery is to deeply dischareged and cannot be charged again? I am googling all over the web and can't find anybody talking about what phone does in case of to low voltage on battery.
PS back does not seem to be bloated, USB port was working perfectly last time used
Please try to help, you are my last stop before opening the phone and start probing the poop out of motherboard to see what gave.
EDIT: something interesting happened just about an hour after my post. The battery suddenly started showing % of charge and the green bar started running, computer recognized the phone.. as everything should be.
My FIX: leave the phone pluged in and charging for about 3days and it will start working again.
My semi professional explenation of fix and problem: the phone has a ''backup or reserve'' battery. It is actually main battery but the last I think I read somewhere it is 20% of capacity, is reserved for phone exclusively for the clock and all other electronics that need power when switched off. Now these 20% probably were discharged due to laying around for almost 2 years.
It took me 3 days of charging to fill up these ''20%'' I guess. Probably because Lithium batteries are charged VERY slow at very start and end. This is safty procedure for ALL Li batteries.
If any expert can confirm my conclusion please do so, to help other people.
To answer partialy to my question: The phone tells you battery is ''deep'' discharged when you only see the charge icon without the green bar.
In the mean time I was writing this edit I came up to 4% battery and turned it on!
BR Friend

Related

My Galaxy wont charge via PC or Charger

My battery started to drain fast few days ago, i thought it was a software issue(some apps). Yesterday i put it on the charger, as i didnt put it, nothing happend, i thought my charger broke, i put it on PC, same, wont charge, now im thinking the connector broke, u put USB OTG memory stick and it reads it normally, so the port is working, tryed factory reset and reflashing offical stock rom, problem isnt solved, also when the phone is in download mode on charger or pc, and i take out the battery the phone stays on, it takes power directly from the charger(this is normal), witch i think confirms its a battery problem, not a phone. Now, anyone faced this problem also? Have expirience whit this, any advice what should i do (im gona try with new battery but its a weekend, no stores working). Any help, any chance its really a battery problem, not a phone?
EDIT: Also when the battery is in, phone off, put it on charger, the empty battery shows, the grey curcle arrow rolls (battery stats are read), then it shows the battery level for a second, and the circles bellow it instead of zooming in and out in movement, it stays at the first for a seccond and then the display turns off, nothing, no red light also.
Contact issue
tomashaker4e said:
My battery started to drain fast few days ago, i thought it was a software issue(some apps). Yesterday i put it on the charger, as i didnt put it, nothing happend, i thought my charger broke, i put it on PC, same, wont charge, now im thinking the connector broke, u put USB OTG memory stick and it reads it normally, so the port is working, tryed factory reset and reflashing offical stock rom, problem isnt solved, also when the phone is in download mode on charger or pc, and i take out the battery the phone stays on, it takes power directly from the charger(this is normal), witch i think confirms its a battery problem, not a phone. Now, anyone faced this problem also? Have expirience whit this, any advice what should i do (im gona try with new battery but its a weekend, no stores working). Any help, any chance its really a battery problem, not a phone?
EDIT: Also when the battery is in, phone off, put it on charger, the empty battery shows, the grey curcle arrow rolls (battery stats are read), then it shows the battery level for a second, and the circles bellow it instead of zooming in and out in movement, it stays at the first for a seccond and then the display turns off, nothing, no red light also.
Click to expand...
Click to collapse
In my opinion the usb connector dirty. Clean it.
gtcat said:
In my opinion the usb connector dirty. Clean it.
Click to expand...
Click to collapse
Cleaned it right now, its not that.
tomashaker4e said:
My battery started to drain fast few days ago, i thought it was a software issue(some apps). Yesterday i put it on the charger, as i didnt put it, nothing happend, i thought my charger broke, i put it on PC, same, wont charge, now im thinking the connector broke, u put USB OTG memory stick and it reads it normally, so the port is working, tryed factory reset and reflashing offical stock rom, problem isnt solved, also when the phone is in download mode on charger or pc, and i take out the battery the phone stays on, it takes power directly from the charger(this is normal), witch i think confirms its a battery problem, not a phone. Now, anyone faced this problem also? Have expirience whit this, any advice what should i do (im gona try with new battery but its a weekend, no stores working). Any help, any chance its really a battery problem, not a phone?
EDIT: Also when the battery is in, phone off, put it on charger, the empty battery shows, the grey curcle arrow rolls (battery stats are read), then it shows the battery level for a second, and the circles bellow it instead of zooming in and out in movement, it stays at the first for a seccond and then the display turns off, nothing, no red light also.
Click to expand...
Click to collapse
Many Galaxy S3 have problems with the charging port and need repair maybe for 20 to 30 bucks.
santij07 said:
Many Galaxy S3 have problems with the charging port and need repair maybe for 20 to 30 bucks.
Click to expand...
Click to collapse
I hope you are right, i had that problem before, and replaced it, after then im extremely careful and gentle, so i think there are very low chances that thats the problem, i will take it to service later today, its still under warranty
Its probably a faulty battery
I had a faulty cable and man it was horrible
I was on vacations so no shops around, the phone would constantly show charger connected/disconnected and would take ages to charge

[Q] HELP-Razr wont boot - OMAPflash?

Hey guys,
unfortunately my 3-year old Razr died the other day. Battery has been an issue for the past few months where I had the battery completely drained 2 times but always got the device back to work. This time it's different though.
I shut down the Phone at aprox. 20% Battery to safe it from low charge. I have NEVER flashed a custom rom, the phone is purely stock. The phone wouldn't turn on the next time i tried. Initially , I had zero reaction. Then, I got at least the white LED when charging with the original adapter. Let it charge a few days. The white light would turn off after a few hours but the phone is still dead.
I replaced the battery with another (new) EB20 but still nothing. I bought a wall charger (1A) and still nothing. I even tried direct charging the battery for a few hours and still no effect. Also, every combination of Power+Volume buttons didnt work.
So i bought a factory cable but still didnt get any reaction. When hooked up to a computer via USB i have a "connecting" and "disconnecting" sound. Once the device was detected as OMAP 3340 but couldnt install it. The problem is that I dont even get the phone into fastboot mode.
On my research, I found these posts:
http://forum.xda-developers.com/showthread.php?t=2055839
http://forum.xda-developers.com/showthread.php?t=2047750
I think this will be my last try and option, but i have no experience whatsoever with flashing and I find the description very hard to understand and follow. Is there maybe someone who can explain step by step what there is to install/do and in what order? This would be awesome.
Greets,
razore

HTC Amaze automatically off and never on

Hi,
Phone was on charging. After 10 - 20 minutes I checked my phone to read new email; phone is turned off and red light (charging indicator) is also turned off. I changed charger / battery and did all basic steps. But phone is not displaying any thing.
My phone (HTC Amaze) is not starting. I tried volume key down + power button. I changed battery for my mobile. Phone is not showing red color light for charging.
Kindly guide me how can I turn it on ? I have many important sms messages for my company in it.
Regards,
Mine did this when i didn't charge it for months. The way i revived mine was with a cheap chinese universal battery charger ($10). I left it overnight to charge and in the morning turned on my phone and after that it was fine.
Maybe coz i didn't charge my fone with the usb for a while, it did nothing when i tried to charge it but when i charged the battery externally, it was fine after that.
Try reformatting as well.
Someone might have a better solution, but anything is better than nothing.
Good luck.

Green charging screen of death?

Hi all,
My phone cut out at about 10% battery charge earlier and wouldn't turn back on. I thought it was probably just bad battery stats. But now I'm home, even after an hour on charge (and 30 mins on another charger) the phone won't turn on. It also shows up as an unrecognised device in device manager.
Whats weird is that when I first plug the charger in, rather than seeing the blue battery logo, I see an unfamiliar green battery logo as attached.
Has anyone got any ideas on how to fix this? (Tried booting with the volume up and volume down buttons held)
It's also come at quite a frustrating time, I may not be able to reply until Sunday night as I'm off camping in the sticks for the weekend.
Thanks
Plug your charger and Try to keep holding the power button for 1 min.....maybe start
fatalhh said:
Plug your charger and Try to keep holding the power button for 1 min.....maybe start
Click to expand...
Click to collapse
Sadly that didn't work.
The battery appears to now be taking a charge (300mA/h according to a USB multimeter), but I haven't been able to even get SP flash tools to recognise the handset sadly.
loadedscissors said:
Sadly that didn't work.
The battery appears to now be taking a charge (300mA/h according to a USB multimeter), but I haven't been able to even get SP flash tools to recognise the handset sadly.
Click to expand...
Click to collapse
Looks like battery dead....
fatalhh said:
Looks like battery dead....
Click to expand...
Click to collapse
That is the conclusion I'm coming to, sadly there doesn't seem to be a UK stockist of the battery yet, but I guess in the mean time I can see if the seller will honour any form of warranty on the product. For now, I'm back on my old G3 and it doesn't even begin to compare. I loved my Elephone.
Bad luck my friend.....I have a samsung galaxy 2 and one day run out of battery and never awake again....weird things
I think it should be cover with warranty.....Is one year in China
Type a email to Elephone support and they must be assist you because the phone is less than one year in the marketing.
I hope you will have a possitive news from Elephone
Thanks, I'll let you know how I get on.
I have the same problem a while ago with the green thing logo while charging , I even try it on wireless charger but it has the same thing with the green logo of battery ...but luckily it charge normally with blue logo
I have seen this on my screen a few times when I ****ed my bootloader during flashing. Device ended up being semi-bricked. I could not flash via SPtools because my device didn't get recognized. I was able to fix it luckily!
Hi all, sorry for the delay in responding.
So, the first problem was the battery. You need to charge it beyond 3.8v I think to get the phone to turn on, probably better to get it to 4v so you have enough charge stored to use the phone. The phone can't charge the battery below a certain threshold (around 3.7v) so you have to remove the battery and use a lithium-ion battery charger (any phone battery charger), these are available for about £2 on ebay.
In my phone the USB port had also stopped working for data transfer. I tried changing the board with the USB port on to no avail.
I replaced everything but the screen in the end to get it working.
Are/were you on stock OS or had you replaced it with another rom? Just for a bit more clarity of the problem.

Any solution to resurrect a dead Samsung Galaxy S2 GT-I9100?

Hello. I'm a new member here. So my phone couldn't be turned on, i guess it was caused by the age (it aged 5 years). Before this phone couldn't be turned on, it was in a low battery situation, then i plugged to the wall which made the battery percentage increased to 67%, then i unplugged it and used it until the operating system crash (hang) about an hour, so i decided to pull and plug the battery. When it's booting, it gets bootloop. So i decided to pull and plug the battery again. Now it won't turn on at all. But after I checked using multimeter, it seems to reach the normal volt which is 3,7v. I tried vol up+home+power(screen is blank), vol down+home+power(screen still blank), charging it to pc(no battery notifications), cleaning the yellow battery parts (idk what it's called) also the port, tried a new battery, tried charging it to the wall, and nothing happened. When it was charging, it created a great heat. Note that this phone had never been rooted, exposed to sunlight, splashed water, etc. Maybe i need a new phone?? Lol i don't have enough budget right now.

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