Honor 8x JSN-L21 Hicare Support Update Issue - Honor 8X Questions & Answers

Hi, i got an update via Huawei Support (Hicare) saying to update now and when i got in settings it was checking for updates and said it was up to date. What do i do?

Probably my friend you live somewhere in South Europe like many of us ( Greece, Serbia, Bulgaria etc).
It's about 2 days now that we all have a red dot in update of Support app but we also have the same result... No update inside...
Huawei trolls us... as we are the last with Honor 8X that we are with 9.1 still.
More info look here https://forum.xda-developers.com/honor-8x/how-to/honor-8x-emui-10-update-t4007463/post82177313

Related

Release Date for Honor 5X in Ireland / Europe?

I have been very interested in purchasing a Honor 5X, would just like to know when the release date for the Honor 5X is for the European regions, because I from Ireland. I understand that the Honor 5X was released in the U.S. At the time of CES. Any response would be grateful. Thanks.??
It is already available in Europa. Look at e.g. Vmall or Amazon.
I have just got it on the 3 network UK. Very nice phone. Just looking forward to dev support.
joeryan2k11 said:
I have been very interested in purchasing a Honor 5X, would just like to know when the release date for the Honor 5X is for the European regions, because I from Ireland. I understand that the Honor 5X was released in the U.S. At the time of CES. Any response would be grateful. Thanks.
Click to expand...
Click to collapse
The official site for overseas is www.hihonor.com
The official store for Europe is https://www.vmall.eu/uk/country-select/
@wimbet hey I had a voucher but it has expired for the honor 5x. Can you please sort one out if possible
Thanks
It's between this and the Redmi 3 pro

Anyone got an update to a UK unlocked single-sim mate 10 pro (BLA-L09 C782) ????

Just checking to see if anyone has had a sniff of an update for the UK version (BLA-L09 8.0.0.115 C782) of the mate 10 pro. Bought mine unlocked from Carphone Warehouse, and see a few threads for the dual sim variant, but not one jot about any updates to the UK release (and I haven't had a single OTA update yet)... So, shout out if you have an update, or know if one is imminent...
No update yet, but I did contact Huawei UK and they state they are currently rolling out a 8.0.0.124 update for my IMEI. Being done in batches at the moment.
Sent from my BLA-L09 using Tapatalk
Well, speak of the devil...just got an update for mine that brings it up to .124 (C782) !!! Update was about 650MB.
falsivas said:
Well, speak of the devil...just got an update for mine that brings it up to .124 (C782) !!! Update was about 650MB.
Click to expand...
Click to collapse
Grrrr... Still no update. Notice much difference?
Sent from my SM-T810 using Tapatalk
Only thing I can comment on for now is that it does seem snappier... but that could be pure placebo.... Will tinker with it and feed back anything important / useful.

Still on October security update - 9.0.0.126 (Indian version) L29

Hi,
Got my mate 20 pro with October security update installed in mid December. However, haven't yet received any further update
Is there any way to update to the latest update without using FH method? OR just wait for the update to be available?
Currently residing in South Africa, have tried connecting to different countries via VPN and then tried searching for an update but have been unlucky!
Any help will be very much appreciated. Thanks
RG
Try asking Huawei. They responded to my question via email in 2 business days.
Indian version is still on October security patch
You are lucky us optus customers are still on 9.0.0.122 and nothing in sight because it takes optus 6 months to test it....slow company.
Sent from my HUAWEI LYA-L09 using XDA Labs
I got M20 Pro from Singapore, When I landed in India for my holidays I got the latest .171 update.
You aren't missing much,
post-update-craze-phase will last for a week. I am on 171 and, may be ,there are couple of improvements in few departments but you will hardly notice the difference.
but don't make the mistake of letting FunkyHuawei monetize out of your lack of patience. Version 171 has enabled option to unlock OEM. Also I would not risk rooting a Chinese phone.
Thanks guys, I'm currently happy with the device, just want an update that fixes selfie processing, rest all good
So glad to know that I'm not missing much in terms of an update..
Thanks again.
RG
I'm just waiting for an update to see if it fixed the messaging notification and Google maps, also I'm having an issue with a few apps occasionally not loading like opinion rewards, apkmirror, auspost, music I have to clear cache, optimise battery, use phone manager to optimise memory and sometimes even reboot to get the apps to load correctly.
Sent from my HUAWEI LYA-L09 using XDA Labs
Yes its worst update cycle in India.
When Samsung Note 9 got 1st January 2019 security update, mate 20 pro in India is still with october update.
We need to complain together with huawei.
The worst part is my brothers Honor View 10 of a year and half back device got November security update when 3 to 4 times higher price flagship is with October security update.
Flagship value in India for huawei is NIL it seems
Report to @huaweiindia @huaweiMobile on twitter.

can't join beta program

Keep getting this error. Anybody know how to uncarrier brand phone
Factory Reset and don't install carrier update, then beta registration works.
Beta registration works for me, but I'm just not getting the update as I watch the number of empty spots get fewer and fewer. I'm rather worried I'm not getting in as I am writing a review/guide on the camera and I'm supposed to finish next week. It's pretty pointless if I'm writing about EMUI 9 when they have changed a lot for EMUI 10...
How long did you have to wait to get the download? Anyone else waiting? I registered yesterday, maybe 21 hours ago.
kadajawi said:
Beta registration works for me, but I'm just not getting the update as I watch the number of empty spots get fewer and fewer. I'm rather worried I'm not getting in as I am writing a review/guide on the camera and I'm supposed to finish next week. It's pretty pointless if I'm writing about EMUI 9 when they have changed a lot for EMUI 10...
How long did you have to wait to get the download? Anyone else waiting? I registered yesterday, maybe 21 hours ago.
Click to expand...
Click to collapse
Have u joimed the project? In my country its allready full and im in since yesterday morning, i have sent email to local consumer huawei center about when can we expect actual update but so far no response of them. I have tried to find out how much time need to pass from joined to update but couldnt do it anywhere. I dont think anyone can answer you question right now.
milangenije said:
Have u joimed the project? In my country its allready full and im in since yesterday morning, i have sent email to local consumer huawei center about when can we expect actual update but so far no response of them. I have tried to find out how much time need to pass from joined to update but couldnt do it anywhere. I dont think anyone can answer you question right now.
Click to expand...
Click to collapse
Yes, I have, when there were like 200 participants in, out of 900. Now where are at 523, and I am getting quite anxious. I'll probably have to contact Huawei and see if there's a way to get in Why even limit to 900 users in the first place (or whatever the limit is in your country). I mean, if the color options are coming out in 2 weeks time, they are probably quite confident the beta is working fine? And if people are willing to test drive, why not have more do it?
I can understand that they are rolling it out slowly, because if there's a deal breaker they can stop it before too many users are affected. But they could at least let us know and say "nope, full already". For all I know, I could be in position 2000 and won't get the update before everyone else...
kadajawi said:
Yes, I have, when there were like 200 participants in, out of 900. Now where are at 523, and I am getting quite anxious. I'll probably have to contact Huawei and see if there's a way to get in Why even limit to 900 users in the first place (or whatever the limit is in your country). I mean, if the color options are coming out in 2 weeks time, they are probably quite confident the beta is working fine? And if people are willing to test drive, why not have more do it?
I can understand that they are rolling it out slowly, because if there's a deal breaker they can stop it before too many users are affected. But they could at least let us know and say "nope, full already". For all I know, I could be in position 2000 and won't get the update before everyone else...
Click to expand...
Click to collapse
Does it looks like this for u?
Sadly no. I'm on the first dot and it says "your request has been submitted and is awaiting approval". So I suppose I am out of luck. Damn it. Well, that means that Huawei can't have their phone back. :laugh:
I get this ...
Mutaf32 said:
I get this ...
Click to expand...
Click to collapse
In RO someone from Huawei store in Băneasa told me they will start on Monday
SilviuO said:
In RO someone from Huawei store in Băneasa told me they will start on Monday
Click to expand...
Click to collapse
Hope you are right man . I am using a Huawei P30 but not many people participate in so I am following the P30 Pro one . I get the same message like the member above you - there are no projects . hope your information is right . BTW I am from Bulgaria
Revengebg said:
Hope you are right man . I am using a Huawei P30 but not many people participate in so I am following the P30 Pro one . I get the same message like the member above you - there are no projects . hope your information is right . BTW I am from Bulgaria
Click to expand...
Click to collapse
My guess is that BG will start the program in the same time, after all we're country neighbours . I will keep you posted if the project will appear in my Huawei BETA app.
i can't install the app. It says parsing error. can anybody help me?
kadajawi said:
Sadly no. I'm on the first dot and it says "your request has been submitted and is awaiting approval". So I suppose I am out of luck. Damn it. Well, that means that Huawei can't have their phone back. :laugh:
Click to expand...
Click to collapse
Note that i have been waiting for joining roughly one day so there is still hope for u, maybe
Nothing showing in the beta app in France so far :/
Same... UK
anyone knows if Canada is getting a beta program? we never get anything here
(however i have the app and currently shows no projects)
They are collecting tester from 6th to 20th september. For My model IT-P30Pro-Vogue there are 900 places.
The beta firmware will be released on 20th or 23rd of september.
Sorry for the people who can't register to the project.
---------- Post added at 09:55 AM ---------- Previous post was at 09:54 AM ----------
They are collecting tester from 6th to 20th september. For My model IT-P30Pro-Vogue there are 900 places.
The beta firmware will be released on 20th or 23rd of september.
Sorry for the people who can't register to the project.
SilviuO said:
In RO someone from Huawei store in Băneasa told me they will start on Monday
Click to expand...
Click to collapse
glad to hear that ! I've got the same problem, living in RO .
Driftuletzzz said:
glad to hear that ! I've got the same problem, living in RO .
Click to expand...
Click to collapse
This is the response i got from Huawei today, 09.09.2019, when asking them info about EMUI 10 BETA project in Romania. It seems that only a few countries are eligible for testing .
RO language
Vă mulțumim pentru interesul acordat noii versiuni software Android 10, EMUI 10. Dorim să vă menționăm faptul că, până în acest moment, România nu este inclusă în testarea Beta astfel că vă recomandăm să nu vă înscrieți.
Zonele eligibile sunt următoarele:
- Europa de Vest și CEE Regiunea Europei Nordice: Franța, Germania, Italia, Belgia, Olanda, Elveția, Australia, Spania, Cehia, Slovacia, Polonia, Turcia, Suedia, Finlanda, Norvegia, Danemarca și Serbia.
- Asia Pacific: Malaezia, Filipine, Thailanda, Vietnam, Bangladesh și Myanmar.
- Africa și Orientul Mijlociu: Emiratele Arabe Unite, Kuweit, Iordania și Egipt.
- Rusia
Vă stăm la dispoziție pentru orice informație suplimentară de care aveți nevoie.
Vă mulțumim și vă dorim o zi frumoasă,
Huawei - Centrul pentru Relații cu Clienții România
ENG language (translated for everyone on xda to understand)
Thank you for your interest in the new version of Android 10, EMUI 10. We want to mention the fact that untill this moment, Romania is not included in Beta testing so we recommend you not to join any program.
Eligible zones are:
- West Europe and CEE Nordic European Region: France, Germany, Italy, Belgium, Netherlands, Switzerland, Australia, Spain, Czech, Slovakia, Poland, Turkey, Sweden, Finland, Norway, Denmark, and Serbia.
- Asia Pacific: Malaysia, Philippines, Thailand, Vietnam, Bangladesh, and Myanmar.
- Middle East Africa: UAE, Kuwait, Jordan, and Egypt.
- Russia
We are at your disposal for any additional information for the care you need.
Thank you and wish you a beautiful day,
Huawei - Center for Customer Relations Romania
https://consumer.huawei.com/en/comm...rCd2YKugkYXN67TyXegPHW9w5L14iCr-eUZwRTkXLXY-I
Here is the list of the countries participating to EMUI 10 Beta Program :
1) West Europe and CEE Nordic European Region: France, Germany, Italy, Belgium, Netherlands, Switzerland, Spain, Czech, Slovakia, Poland, Turkey, Sweden, Finland, Norway, Denmark, and Serbia
P30:
ELE-L09 9.1.0.193(C431E4R3P2)
ELE-L29 9.1.0.193(C431E4R2P2)
ELE-L29 9.1.0.193(C432E4R2P2)
P30 Pro:
VOG-L09 9.1.0.193(C431E4R2P2)
VOG-L29 9.1.0.193(C431E4R2P2)
VOG-L29 9.1.0.193(C432E4R2P2)
2) Asia Pacific: Malaysia, Philippines, Thailand, Vietnam, Bangladesh, and Myanmar
P30:
ELE-L09 9.1.0.193(C636E4R3P2)
ELE-L29 9.1.0.193(C636E4R3P2)
P30 Pro:
VOG-L29 9.1.0.193(C636E4R1P5)
VOG-L09 9.1.0.193(C636E4R2P2)
3) Middle East Africa: UAE, Kuwait, Jordan, Egypt
P30:
ELE-L09 9.1.0.193(C185E4R7P1)
ELE-L09 9.1.0.193(C185E4R5P1)
ELE-L09 9.1.0.193(C185E4R3P2)
ELE-L29 9.1.0.193(C185E4R7P1)
ELE-L29 9.1.0.193(C185E4R5P1)
ELE-L29 9.1.0.193(C185E4R3P2)
P30 Pro:
VOG-L29 9.1.0.193(C185E4R5P1)
VOG-L29 9.1.0.193(C185E4R3P1)
VOG-L29 9.1.0.193(C185E4R1P5)
VOG-L09 9.1.0.193(C185E4R5P1)
VOG-L09 9.1.0.193(C185E4R3P1)
VOG-L09 9.1.0.193(C185E4R1P5)
4) Latin America: Mexico, Colombia, Peru
P30:
ELE-L04 9.1.0.193(C605E5R1P11)
ELE-L29 9.1.0.193(C605E5R1P11)
P30 Pro:
VOG-L04 9.1.0.193(C605E4R1P3)
VOG-L29 9.1.0.193(C605E4R1P3)
5) Russia:
P30:
ELE-L29 9.1.0.193(C10E4R5P1)
ELE-L29 9.1.0.193(C10E4R3P2)
ELE-L29 9.1.0.193(C10E4R2P2)
P30 Pro:
VOG-L29 9.1.0.193(C10E4R5P1)
VOG-L29 9.1.0.193(C10E4R3P1)
VOG-L29 9.1.0.193(C10E4R2P2)
2. The phone which is NOT indicated as a Custom version in Settings > System > About phone.
(*Note: To check the C version of a phone, go to Settings > System > About phone > Build number. The C version is indicated by the 2 or 3 digits following the letter C in brackets. For example, if the Build number is 9.1.0.193(C432E4R2P2), the C version number is C432.)

So does thing have Android 9 or not???

I'm a bit confused. I just received mine yesterday (after 2 weeks eBay shipping debacle) and I went to look for my pie update, but there isn't one available. So I came here and read through a few posts and it seems that some people have upgraded and others haven't. I the SHT-W09 version. I've read where some have recommended using hisuite, but when I tried to, it said I needed "Huawei Mobile Services", which won't install via the link that it provides. Can someone point me in the right redirection? I'm just trying to get this think upgraded to Android Pie.
If you have a US version, you do not have 9.
Sent from my Pixel 3 XL using Tapatalk
yeah the manufacturer isn't too keen on releasing pie for US base devices and has nothing to do with the China trade war they've never issued us devices full OS updates from what I am told.
tjsooley said:
yeah the manufacturer isn't too keen on releasing pie for US base devices and has nothing to do with the China trade war they've never issued us devices full OS updates from what I am told.
Click to expand...
Click to collapse
You are very wrong. I've owned various Huawei devices for years. Before the Mate 10 Pro debacle when Trump bullied AT&T and Best Buy into not carrying the M10P Huawei provided full OS updates to it's US customers the same as outside the US for its products.
But after the M10P Huawei abandoned the US market. The US model M10P received no feature or OS updates from Huawei while the international models were updated.
Prior to the M10P we got the same updates as everybody else so you can definitely thank Trump for the fact that the US model isn't receiving OS updates.
Just updated ot 9.1.0.328(C432E3R1P2) - September updates for the 8.4" UK version.
If you have the north american version. you do not get android 9.
If you have any other version you have or will get android 9.
Anyway to hack a Android 9 onto NA versions?
I have CMR-AL19 from ebay.... (Media Pad M5 Pro) - Still Android 8.0.0 - > 4 times called support, 3 times they told me it isn't available for my model and fourth time they told me they manually push an update and if it still isn't available to update I have to bring it to a store.... no store in my near....I'm a bit annoyed.

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