Samsung A8 (2018), (SM-A530F/DS) homescreen stuck in "phone is starting" after update
Hi guys, yesterday i did a software update for my samsung A8 (2018) phone and it was going normal until i received an error message at the end of the update. My phone continued to boot successfully but now the homescreen is always stuck in "phone is starting" message.
The phone itself works and i am able to open other apps via google playstore but the homescreen is unusable. I have tried doing cache partition wipes and factory resets, i also thought it was a soft-brick so i tried FRP hijacker with the soft-brick fixer but it just says "check connection" even though my PC successfully scanned the port of my phone. When i open my phone in recovery mode it says "firmware is not valid" at the end of the command line.
I have tried searching online for similar issues but most users have experienced bootloops which is not exactly the problem i have right now.
Any help would be greatly appreciated, thanks
@Verthingale
Taken from Samsung:
Devices with Android 9 or higher will automatically enable file-based encryption if it has a PIN, pattern, or password set up. During the boot process, the phone will display "Phone is starting..." and the screen may be blank for a few seconds while encryption is taking place. However, if you feel it takes too long for your phone to start, you can disable the encryption to cut a few seconds off of the boot time.
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jwoegerbauer said:
@Verthingale
Hi jwoegerbauer, thank you for the reply however unfortunately i don't think the "phone is starting" protocol is actually working. I only experienced this problem right after the latest software update and that was about last night, I have actually tried waiting for the phone to load up but it actually never does (even though i left my phone idle and waited for hours). I am fairly certain that it is a glitch/bug caused by the error at the end of the software update however i am not sure on what to do in such an occasion.
So as to clarify, the software update DID NOT complete as there was an error/failed message right at the end of it but while looking up in the internet i found out that apparently software updates are permanent and cannot be reverted back?
If that is the case then i am really in a pinch right now as i cannot go back to my old software version and yet the new one also does not work.
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Related
I got a Lenovo S939 few days back which I tried to upgrade from the phone update centre.It did not happen but the android screen started showing error message 'Security Problem' at left lower corner.It stays there all the time even after factory reset.It does not cause problem in phone operation but stays back as watermark ever.This irritate me a lot.I tried to flash my phone,but that is also not happening.Can any expert help me.It will be very kind.
Question.. did you ever figure out what was the cause of that message??
Hello,
Friday I received the Android 7.0 OTA update for my phone. Was very hyped about it as an evening before, my brother received his on his S7.
But after it has installed, I noticed a couple of issue on my phone and I didn't seem to find a "collection" of all the issue that are being reported as of today. Of course, they are widely chaotically spread throughout the net.
So here are my issues (trying to describe them as simple and on-point as I can) and feel free to add your own issues/comments:
i. Samsung Cloud backing-up process ending up in errors: "Couldn't back up data. An error has occurred (329)" / "Couldn't sync data. An error has occurred (309)". Every time I want to back-up my phone via Samsung Cloud, very soon after I launch the process, "Samsung Keyboard" returns an error "Samsung keyboard has stopped." For the record, I'm not even using Samsung keyboard at all but Gboard so I don't know why I get that error from Samsung and not from Google, for instance. After closing the prompt, the back-up process will carry on until the end, finishing with the errors mentioned above.
ii. Private mode cannot be accessed anymore. Every time I try to enable it, I get "Failed to turn on Private Mode. Try again". I do have content saved to Private Mode and I'd like to retrieve it before factory restoring the device. Do you have any hints on this? Nothing worked that I trying recovering the files.
iii. Overall experience is a little sluggish and not as snappy as 6.0.1. Every reaction of the OS is almost half a second later than the touch action. WTF understand they rushed it to release it but I don't feel that all the best optimizations were made before release.
Do you experience any of it? Especially the slow reactions of the update, overall?
Hard reset your phone
I think it will manage it all
lordmada said:
Hard reset your phone
I think it will manage it all
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That's the 1st next step but I thought I'd ask around maybe someone has had the same issues and found a workaround instead of hard reset it..
Thanks
Solved the "Private Mode" issue: head to (stock) recovery -> wipe cache partition -> reboot -> all good. Now the mode and files within are accessible.
Aaand I didn't have to format the phone.
Very well done, mate! (note to myself)
Visit apkmirror and download updated samsung apps. I presume that helps.
ireMaN said:
Visit apkmirror and download updated samsung apps. I presume that helps.
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I will try that, thanks!
I have a Samsung GS6 Active ATT model. It was crashing on old version, so I have updated the software as mentioned here to the latest one. Still the phone was crashing the apps. It boots but the applications keep crashing. When I go to command interface with remove cash option etc screen, it says "no command" with android robot dying. When I shut it down then it will not boot again and always goes to "no command".
I have done factory reset and cash clear so many times, still the same issue.
The Odin load seems to be ok with no errors. It seems something else has been corrupted but not sure what.
Help is most appreciated.
Thank you.
FTA-FAN said:
I have a Samsung GS6 Active ATT model. It was crashing on old version, so I have updated the software as mentioned here to the latest one. Still the phone was crashing the apps. It boots but the applications keep crashing. When I go to command interface with remove cash option etc screen, it says "no command" with android robot dying. When I shut it down then it will not boot again and always goes to "no command".
I have done factory reset and cash clear so many times, still the same issue.
The Odin load seems to be ok with no errors. It seems something else has been corrupted but not sure what.
Help is most appreciated.
Thank you.
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Any help with the above question please.
So... I wanted to update my phone and since update from setting wasn't working even though update was available, I tried to update it manually from a xda thread, but after one of those security updates my phone started to get hot, randomly restart and go to bootloop. During restarts it sometimes shows messages like:"System software, not authorized by at&t has been found on your phone" or "kernel is not seandroid enforcing" . In recovery mode it says: "no support single sku, supported API: 3". When I try to manually update my phone or reinstall the current firmware with odin, it passes normally But when odin is done flashing and phone reboots, it starts in recovery mode and says "updating device", which fills until 32% when phone suddenly stops update installation and says "erasing". After it's done, phone reboots again and starts "normally" but with random restarts and bootloops. So I think that system problem is caused by incorrect installation of the firmware which fails at recovery mode part and I read somewhere that "erasing" problem has something to do with CSC country code which is set to USA or something(which I amn't quite sure of), but there is no available code for my country Georgia and even if it was I don't know how to modify CSC.tar.mdi before flashing. I'm quite new at this stuff, so if you have any suggestions I would be glad to hear it.
Hi,
So here's my problem. (Sorry, it's a long story)
I purchased a phone from a french company ("Archos") three months ago. The Android phone was working fine until lately when I've been getting random freezes. When I would scroll on an app (Twitter's Feed, Reddit Homepage), the phone would freeze. The only way to solve this problem was by rebooting entirely the phone. Sometimes, the phone would also freeze at random moments (on the Lock Screen, the Homepage, etc...) with the only issue being to restart the phone.
I tried to factory reset the phone but it kept on freezing, even freezing on the first page of the Android Setup Wizard (The one with the "Welcome" label and the "Get Started" button) preventing me from touching the "Get Started" button. After multiple reboots and factory resets the phone was still freezing randomnly.
One thing to know is that the phone was apparently running Cyanogenmod since it's primary launcher was Trebuchet. So, I tried to install a stock copy of Android Nougat (7.0) hoping it would fix the problem. The thing is, there's no TWRP image available for my device (Archos Sense 55S). Instead, I used an tool name "SP Flash Tool" to flash directly a copy of Android onto my phone (I managed to find one online).
But the problem did not get solved. Now, it's worse. Before, even though the phone kept on freezing on the first page of the Android Setup Wizard, 1/12 of the time, it would let me touch the "Get Started" button and proceed with the rest. Now, it won't let me touch the button at all, it seems like the application is not receiving any input at all. I know the screen isn't broken because the "Enter SIM Card password" prompt works perfectly fine and when I want to turn off the phone, I can easily select "Power Off", "Reboot", confirms "OK" on the "The Phone will restart" dialog box, adjust the volume levels, the screens responds! But on the Android Setup Wizard: nothing's happening.
I am desperate. It feels like I have tried everything. I cannot install anything else (through ADB & Fastboot) since I can't unlock the bootloader because I can't allow OEM and/or USB debugging (I can't access the settings without completing the Android Setup Wizard). My question is there a way to install a custom rom with SP Flash tool? If so, is it recommend? Won't that brick the phone? Or is it too late now, and it's over?
Thank you for your time.