Problem with "dead zones" on screen, where touch is not working. Am I the only one?
Hi!
I have some problem with my Honor 10. I believe that it existed since I bought it brand new from the store. On the left side of my screen is a narrow "zone" that have few millimeters and where the touch is not working. This "zone" is a narrow "strap" going from bottom to the top of the screen, along the left edge of the screen. Usually I don't notice that but sometimes it is a little irritating when I am touching "a" letter on my keyboard and nothing happens, and I have to touch it a millimeter more on the right, than on the left. There is no such problem on the right side of the screen.
I installed application to test touch screen called "Touch Screen Test".
and here you can see what do I mean by that "dead zone" - I ran my finger across the left edge screen on this app, trying to go as much to the left as possible and there is a line on the left, where the touch is not going completely to the left edge of the screen. Here is a photo (sorry for not using IMG tag, but when I used it, the image did not work):
i.imgur.com/2COvHvA.jpg
( the white line fading to gray are where I touched my finger, couldn't go more to the left, as if touchscreen was broke there)
On the right side, there is no such problem, or the "dead zone" is much smaller:
i.imgur.com/rcLQFnK.jpg
Does my device have some kind of factory problem, or all Honor 10 users have this thing? Is it to prevent people from accidentally touching their screen with finger while holding the phone? Maybe it can be turned off?
Thanks for any help and information!
Touch test
Honor10User444 said:
Hi!
I have some problem with my Honor 10. I believe that it existed since I bought it brand new from the store. On the left side of my screen is a narrow "zone" that have few millimeters and where the touch is not working. This "zone" is a narrow "strap" going from bottom to the top of the screen, along the left edge of the screen. Usually I don't notice that but sometimes it is a little irritating when I am touching "a" letter on my keyboard and nothing happens, and I have to touch it a millimeter more on the right, than on the left. There is no such problem on the right side of the screen.
I installed application to test touch screen called "Touch Screen Test".
and here you can see what do I mean by that "dead zone" - I ran my finger across the left edge screen on this app, trying to go as much to the left as possible and there is a line on the left, where the touch is not going completely to the left edge of the screen. Here is a photo (sorry for not using IMG tag, but when I used it, the image did not work):
i.imgur.com/2COvHvA.jpg
( the white line fading to gray are where I touched my finger, couldn't go more to the left, as if touchscreen was broke there)
On the right side, there is no such problem, or the "dead zone" is much smaller:
i.imgur.com/rcLQFnK.jpg
Does my device have some kind of factory problem, or all Honor 10 users have this thing? Is it to prevent people from accidentally touching their screen with finger while holding the phone? Maybe it can be turned off?
Thanks for any help and information!
Click to expand...
Click to collapse
Unfortunately what you have is a factory problem. I don't see why they would put some sort of protection only on one side.
I did the test as well and this is my result. When I draw a vertical line the screen protector doesn't allow me to go exactly to the edge but with a horizontal line I could. And I have the same result on both sides
maxray said:
Unfortunately what you have is a factory problem. I don't see why they would put some sort of protection only on one side.
I did the test as well and this is my result. When I draw a vertical line the screen protector doesn't allow me to go exactly to the edge but with a horizontal line I could. And I have the same result on both sides
Click to expand...
Click to collapse
I can see that you have FHD+ resolution on your Honor 10. I've set mine to FHD+ too, and did the test again. I can confirm, that on mine, the line is somewhere between the letters "e" and "n" in word "open" (there is "Open menu by the volume up" on the upper side of screen in this app). On your Honor, the line is much more to the left, much closer to the edge, between the first letter "O" and "p".
And on mine, even when I do horizontal line, it stops there, do not go to the edge.
Thanks for helping me. So seems like this is just a problem with my Honor 10, not some kind of weird feature. Lesson learned - I will check things like that while buying a phone in the future.
Honor10User444 said:
I can see that you have FHD+ resolution on your Honor 10. I've set mine to FHD+ too, and did the test again. I can confirm, that on mine, the line is somewhere between the letters "e" and "n" in word "open" (there is "Open menu by the volume up" on the upper side of screen in this app). On your Honor, the line is much more to the left, much closer to the edge, between the first letter "O" and "p".
And on mine, even when I do horizontal line, it stops there, do not go to the edge.
Thanks for helping me. So seems like this is just a problem with my Honor 10, not some kind of weird feature. Lesson learned - I will check things like that while buying a phone in the future.
Click to expand...
Click to collapse
No problem , glad to help
I am really sorry that you have this issue ?
---------- Post added at 05:41 PM ---------- Previous post was at 05:34 PM ----------
My phone is still under warranty(support app>me>my device>), probably yours as well. June should be the last month. Try to see if you can have it fixed or replaced it is worth trying even if you are going to move on with another phone ?
Related
When I tap the bottom portion of my screen using stylus the screen turns to different colors.(Also happens when pressing HOME and LEFT buttons sometimes).
So my question is do I need LCD or just digitizer replaced? I did notice the Digitizer is a little raised.
Replacing it is not a option
I don't know if this helps, but I had the exact same problem for about a week, then it seemed to work ok except on pressure at the bottom of the screen, the entire display would go off color.
I took it into the sprint store and they replaced the entire top sliding portion of the phone. I was hoping to get a replacement TP2 but at least its fixed.... Now maybe the new NFSFAN rom will keep me happy for a while..
Hey all, I searched, but couldn't find anything on this.
I'm here in Canada. This is my first Android phone/Touchscreen phone. So i'm not sure if the issue is just my lack of experience or if there is a legit issue.
(btw I ordered my sgs2 from handtec, and got it with no issues.)
Issue:
Dead screen sensor?
Symptoms: (see below picture for example)
My issue is when I am in portrait mode (with the samsung branding at the top), swyping words that start with
A,S,Z (and to some extent W,E,D) letters it "hiccups"? for lack of a better description and registers that i hit/touched both S and Z instead of just S.
When I'm in landscape mode (with samsung to the left) It appears to be the K and M letters. which correspond to the areas of S,D,Z,X from portrait mode....
Question:
Does this happen to anyone else? Is this me? or the screen? or what?
I love swyping, but this just ruins the experience as i can't seem to ever get it to accept what i'm typing/swyping with any word starting with aszd
as an addendum, I can replicate it practically all the time.
It almost seems as if the screen stops recognizing the swype/finger, then has to start again and so then re-registers a starting point, and then the prediction is wrong because of the sudden stop/start.
After looking at the problem a bit more, and using one of the test codes to test the screen, I found that swyping slowing from right to left near the problem area reveals a spot where the line deviates from my swype path.
Possible that I have a bad screen with a dead sensor area?
Here is a picture of what i mean: my finger line never changes - ie: it's straight. note the line that results though!!
Second picture:
I've taken a screen cap on the test page to show you what i mean. I think there is a dead sensor space and the line jumps to the next nearest sensor. It is very annoying, and makes text-tapping, or swyping, very very difficult.
see picture. In this picture i am swyping my finger from right to left. The lines seem to be straight in some areas north/south of the problem area, but when the line meets the problem area, it swerves. above or below.
Sigh, nobody?
Sent from my GT-I9100 using XDA Premium App
Just as an update, if anybody else is/was having this issue: Turns out the screen had a dead spot on the sensors. Had to ship phone back to Handtec (at my cost which sux) for a replacement. Still waiting for replacement.
The bottom-most right-most corner of my display (in portrait) is not responsive to touches and is kind of annoying when typing. I have to usually try several times to get the response.
Stock ROM, only rooted. I just reset it again. I changed the lcd density back to 320 to see if that was an issue, formally at 240.
I used the S-Pen to do these drawing to demonstrate the problem area. The results are strange. In portrait the problem exists but when in landscape it doesn't appear to be a problem. Is this a hardware or software issue or anyone else experience this?
The local AT&T shop says it’s definitely not normal and I can go to their local warranty shop but I don’t necessarily want to get a refurbished replacement if the ICS release might fix it.
I dont have a note yet, but personally myself, I would unroot and take it back asap. Hopefully someone on here will be able to offer a better solution soon, but if not, then I would return it. Hope you get it sorted out.
Pretty sure it's the built-in offset. Go to phone settings -> pen options and change the dominant hand to left. I think you'll find that it is now the bottom left corner that won't respond. Also test with the phone upside down, and it should still be one of the bottom corners (but the other side, since you've turned the phone upside down).
tenderchkn said:
Pretty sure it's the built-in offset. Go to phone settings -> pen options and change the dominant hand to left. I think you'll find that it is now the bottom left corner that won't respond. Also test with the phone upside down, and it should still be one of the bottom corners (but the other side, since you've turned the phone upside down).
Click to expand...
Click to collapse
Changing the dominance does swap the S-Pen's ability to recognize that corner and changes it to the other corner.
However, it's stll not recognizing my finger touches.
So to confirm, using my finger with the dominance swapped yields the same results as the images posted with the S-Pen.
When rotated to landscape and using my finger, I cannot reach that corner like I can with the S-Pen when rotated to landscape.
I would believe this is a finger touch issue and not to much S-Pen
Actually. I have a slightly bigger problem. Sometimes hovering my spen above the right bottom corner will trigger a touch. Mainly the space. Enter. Backspace. And m keys. I think I'm going to get it swapped out
Sent from my SAMSUNG-SGH-I717 using xda premium
Mrglass86 said:
Actually. I have a slightly bigger problem. Sometimes hovering my spen above the right bottom corner will trigger a touch. Mainly the space. Enter. Backspace. And m keys. I think I'm going to get it swapped out
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
that's actually been covered, there's a post here about putting aluminum foil tape on your stylus to correct the issue.
AT&T is sending me another one... we'll see what that one does and hope that it's just not my personal perception.
Replacement arrived and does not share the issue
I believe that my digitizer is broken, using the show pointer setting in developer settings, it seems as though there is a gap about 1 cm large where the phone wont register touches.
I've attached two files, one where I had swiped up and down over the suspected area, and one where I press the upper left corner of the bezel.
Both of these things leads me to believe that there is something wrong with the digitizer, am I right?
Can anything be done about it?
Thanks for your help!
lovfors said:
I believe that my digitizer is broken, using the show pointer setting in developer settings, it seems as though there is a gap about 1 cm large where the phone wont register touches.
I've attached two files, one where I had swiped up and down over the suspected area, and one where I press the upper left corner of the bezel.
Both of these things leads me to believe that there is something wrong with the digitizer, am I right?
Can anything be done about it?
Thanks for your help!
Click to expand...
Click to collapse
I'm having some similar problem but my line is vertical just above the "w e s z , " letters in the keyboard. You can try this fix, it didn't worked for me but you don't lose anything
http://forum.xda-developers.com/showthread.php?t=1719653
that didn't work for me either, I guess this is the end for the phone then.
I think I might have an issue with touchscreen sensitivity along the left edge of my new Amazfit BIP...
If examined properly, there is noticeable difference between touch sensitivity along the right vs. the left screen border with right side being super-sensitive and left side less so (and center being 'normal').
The least sensitive part of the screen is around the left corner closest to 'Amazfit' below the screen.
This isn't really noticeable unless you look for it because most of the time people navigate using the central portion of the screen, but this problem kind of tickles my OCD anyway.
Did anyone notice this or is it just me?
Please, check it by touching very lightly and gently in the corners... Does the watch registers every touch - every time, uniformly?
Thank you!