Problem:
Realme 3 pro screen goes black and touch doesn't work while watching video at Facebook, Instagram or any other platform, once the screen turns black it doesn't come back until formatted completely. Even when lock screen button is pressed or a call is attended and screen turns black it just completely goes black and touch doesn't work.
What I tried already:
1. Software is updated to latest.
2. Panel changed but didn't help.
3. Battery changed but didn't help.
4. Formatting the mobile from safe mode brings back the screen and it's operable until the next blackout.
5. Set the screen timeout timer to 30 minutes so it doesn't go black.
Any sort of help will be greatly appreciated as I am stuck with this phone in this quarantine. I am available to provide more information all the time. Thank you in advance.
Azeem Baloch said:
Problem:
Realme 3 pro screen goes black and touch doesn't work while watching video at Facebook, Instagram or any other platform, once the screen turns black it doesn't come back until formatted completely. Even when lock screen button is pressed or a call is attended and screen turns black it just completely goes black and touch doesn't work.
What I tried already:
1. Software is updated to latest.
2. Panel changed but didn't help.
3. Battery changed but didn't help.
4. Formatting the mobile from safe mode brings back the screen and it's operable until the next blackout.
5. Set the screen timeout timer to 30 minutes so it doesn't go black.
Any sort of help will be greatly appreciated as I am stuck with this phone in this quarantine. I am available to provide more information all the time. Thank you in advance.
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Click to collapse
Same problem with my Realme 7 Pro,Have you found any solution
Bingtv said:
Hay there it's really easy solve Follow these steps and you will fix your issue it just takes 2 min and you are done.
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Click to collapse
Link is not opening
Rakeshsarma said:
Same problem with my Realme 7 Pro,Have you found any solution
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Click to collapse
Sadly, No. I had to take it to the realme service center and they said the whole motherboard would be changed so, I just left the phone at peace in the cupboard. You may try your luck, I hope things turn out better for you.
Related
Hi all,
I'm not too sure if anyone else has ever experienced this but it is starting to annoy me.
When my screen dims after 1 minute and goes to the lock screen I'm able to press the 'home' button and the unlock screen appears but I'm not able to do anything.
Its almost as if my devices jams and I have to press buttons to get it to come back.
I've reinstalled my device and this doesn't happen.
This happens during a call when the screen dims when its near my ear and I take my phone away from my ear the screen doesn't come on and it jams
Please - your help will be greatly appreciated
just swipe unlock it ? or use smart stay
Aimara said:
just swipe unlock it ? or use smart stay
Click to expand...
Click to collapse
I wish that was the issue.
My smartstay is on.
When the device's screen turns off the 2 issues happen:-
1. You press the home button to turn the screen on and the phone goes into the pattern lock screen - when i try do my pattern it doesn't pick anything up almost as if the screen has frozen and I have to wait 1 minute for the screen to go off and do the same process and hope it works.
2. I'm in a call and the screen is supposed to light up after removing it from my hear however it stays black. I have to lay the phone down, wait 1 minute and press the home button and hopefully the screen comes up and hopefully it isn't jammed
try this see if it works https://play.google.com/store/apps/details?id=com.mobint.locker
Hey Aimara,
It didn't work.. It almost seems like the phone jams i.e. there is no RAM left or something
Check your running apps, and could be too many apps running on background using up ram, try to freeze some unwanted apps
I have no issues unlocking my stock Sprint GS3 as you describe. Like some other have mentioned, maybe free up some internal RAM by moving some apps or data to SD storage?
I think it might be caused by CPU tuner and the governors? I noticed when my battery was low it would get stuck on the unlock screen.
Hopefully with my changes it works
Sent from my GT-I9300 using xda app-developers app
I have two problems in my Samsung Galaxy S3
1- When I open the lock there is a transition of black lines on the screen. The moment I open the lock few black lines appear on the screen for a second. It blinks and then it is back to normal. But when I switch off the power saving mode it doesn't. This problem just starred to appear as there was no such problem before.
2- My battery drains on idle. I charge my phone and within 3 hours it seems to go down to 87 % without any use. The cell standby is what is eating the battery. It takes about 70% of power in cell stand by. I have read on many forums about the it but i don't want to flash my phone to solve that problem.
Please help me to solve my problems.
One backup data and factory reset .
Two check for updates via KIES .
Three Wifi settings turn off always on .
Fails then as you don't want to flash the next step is a service centre .
jje
skhan33 said:
I have two problems in my Samsung Galaxy S3
1- When I open the lock there is a transition of black lines on the screen. The moment I open the lock few black lines appear on the screen for a second. It blinks and then it is back to normal. But when I switch off the power saving mode it doesn't. This problem just starred to appear as there was no such problem before.
2- My battery drains on idle. I charge my phone and within 3 hours it seems to go down to 87 % without any use. The cell standby is what is eating the battery. It takes about 70% of power in cell stand by. I have read on many forums about the it but i don't want to flash my phone to solve that problem.
Please help me to solve my problems.
Click to expand...
Click to collapse
Are you sure this is not the ripple bug? Is it a dark wallpaper? If so turn off the ripple.
JJEgan said:
One backup data and factory reset .
Two check for updates via KIES .
Three Wifi settings turn off always on .
Fails then as you don't want to flash the next step is a service centre .
jje
Click to expand...
Click to collapse
I tried them all doesnt work
Kangburra said:
Are you sure this is not the ripple bug? Is it a dark wallpaper? If so turn off the ripple.
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Click to collapse
I don't think it is a ripple bug and I have tried all wallpapers it appears in all of them whether it is a dark one or plain white
skhan33 said:
I don't think it is a ripple bug and I have tried all wallpapers it appears in all of them whether it is a dark one or plain white
Click to expand...
Click to collapse
but have you turned the ripple effect off to be sure?
skhan33 said:
I tried them all doesnt work
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Click to collapse
Fails then as you don't want to flash the next step is a service centre
jje
Kangburra said:
but have you turned the ripple effect off to be sure?
Click to expand...
Click to collapse
Yess I did it still appears
skhan33 said:
I have two problems in my Samsung Galaxy S3
1- When I open the lock there is a transition of black lines on the screen. The moment I open the lock few black lines appear on the screen for a second. It blinks and then it is back to normal. But when I switch off the power saving mode it doesn't. This problem just starred to appear as there was no such problem before.
2- My battery drains on idle. I charge my phone and within 3 hours it seems to go down to 87 % without any use. The cell standby is what is eating the battery. It takes about 70% of power in cell stand by. I have read on many forums about the it but i don't want to flash my phone to solve that problem.
Please help me to solve my problems.
Click to expand...
Click to collapse
Just about to write a new thread about this problem. I have the exactly same screen problem you are having. I notice the problem since 2nd week I bought the phone. Try factory reset, flash new firmware (from original firmware which I forgot the version > latest stock LH1 > leaked LI8 > LIB), re-flash LI8 once and of course with a full wipe every time I flash. But the same thing happens again. This is so annoying since I found the problem. Try a lot (ripple off, force GPU on, change wallpaper, screen mode, screen tone and everything about screen) still no solution yet.Have to visit Samsung Centre I guess
I think maybe others have this problem too just they didn't notice it. Try turn on power save mode (it doesn't matter you tick the options inside or not, I have try them all), locked or turn off your screen then turn it on. Stare still on the screen to see if you have the black line.
ctingwei said:
Just about to write a new thread about this problem. I have the exactly same screen problem you are having. I notice the problem since 2nd week I bought the phone. Try factory reset, flash new firmware (from original firmware which I forgot the version > latest stock LH1 > leaked LI8 > LIB), re-flash LI8 once and of course with a full wipe every time I flash. But the same thing happens again. This is so annoying since I found the problem. Try a lot (ripple off, force GPU on, change wallpaper, screen mode, screen tone and everything about screen) still no solution yet.Have to visit Samsung Centre I guess
I think maybe others have this problem too just they didn't notice it. Try turn on power save mode (it doesn't matter you tick the options inside or not, I have try them all), locked or turn off your screen then turn it on. Stare still on the screen to see if you have the black line.
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Click to collapse
I feel the same that I have to walk in to a samsung service centre. I don't understand how such big phones have these errors and I always have bad luck in terms of mobile phone. I always get a faulty piece or something with some problem or other.
I tried power saving mode and there is no blinking as I have mentioned above but why does it blink on power saving mode ??? My friend too have same phone but he doesn't have an such problem.
skhan33 said:
I feel the same that I have to walk in to a samsung service centre. I don't understand how such big phones have these errors and I always have bad luck in terms of mobile phone. I always get a faulty piece or something with some problem or other.
I tried power saving mode and there is no blinking as I have mentioned above but why does it blink on power saving mode ??? My friend too have same phone but he doesn't have an such problem.
Click to expand...
Click to collapse
Guess like we have no other choice but head to Samsung service centre
ctingwei said:
Guess like we have no other choice but head to Samsung service centre
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Click to collapse
Well finally I've found a thread that describes the same bug I'm having.
I confirm this bug. When power saver mode is ON, there's a flickering when you unlock the screen, black lines appear for a second and then disapper, like a screen refresh or something... but this problem is not there when power saver mode is OFF. Weird.. but I just turned it off. Have you guys found another solution?
GasparIPerez said:
Well finally I've found a thread that describes the same bug I'm having.
I confirm this bug. When power saver mode is ON, there's a flickering when you unlock the screen, black lines appear for a second and then disapper, like a screen refresh or something... but this problem is not there when power saver mode is OFF. Weird.. but I just turned it off. Have you guys found another solution?
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Click to collapse
Turning off the power saving mode is the only solution by now. And I also found the same problem happened when I use camera. It's quite hard to notice because it happens just right after you click the camera icon before the screen changes.
Sent from my GT-I9300 using Tapatalk 2
This could be a fix
Hi guys
Do you have whatsapp installed?
I had the phone for 5 days now and it ran perfectly for about 3 days.
I used the screen sticker that came with the phone for a while because i didn't have
a screen protector(still not). Then i started installing stuff and whatsapp was installed
then i noticed crappy black horizontal line flicker the screen. Today I had a friend over
and the phone when mad, it booted but then stopped responding, now here's the part where
the black flicker gets fixed. I restored the phone to its default settings and the black was gone
installed whatsapp and droidwall and the flicker came again, it's uninstalled now and the phone
works fine.
Turning off power saving mode didn't work for me, this did
Hi,
I apologise if this has been asked before but I did a search and have found no solution that works.
From yesterday my Nokia has had an issue with the display dim and timeout. When the phone is first switched on it works fine and dims and locks within the set time (30 seconds) once I start using the phone say I send a text, put the phone down it just stays unlocked and does not dim. Also, if I press the power button to lock the screen it does not go black it locks the screen but stays lit (like when pressing power to see the time when locked) I have updated the software, this did not fix the issue. I restored back to before the update. I've also gone to settings>about> reset phone (I've actually done this several times) but the issue is still there!! Do I assume there is a fault on the phone now or am I missing some simple solution?!? It is driving me mad as it was fine. I'm in Cyprus so I'm not sure how easy it is to take to a service centre. Any ideas please?
Thanks in advance
Hello everyone,
I just got my Ultra yesterday, played with it and i'm pleased so far, But then i decided to reboot my phone and here come the issue, it takes forever to boot up !
The power does turn with a backlight but the screen stays black and then nothing ! Not even showing the animation !
I have to power + volume up a few times and then it might works
Also i noticed some annoying issue, when i make a call the screen just goes black ! and in whatsapp if i play a video or an audio file the screen goes black and stop playing if my fingers are near the sensor ! I'm not using any screen protector ...
Please help me , thanks
Model number
C6833
Build number
14.1.B.1.532
Yogaxl said:
Hello everyone,
I just got my Ultra yesterday, played with it and i'm pleased so far, But then i decided to reboot my phone and here come the issue, it takes forever to boot up !
The power does turn with a backlight but the screen stays black and then nothing ! Not even showing the animation !
I have to power + volume up a few times and then it might works
Also i noticed some annoying issue, when i make a call the screen just goes black ! and in whatsapp if i play a video or an audio file the screen goes black and stop playing if my fingers are near the sensor ! I'm not using any screen protector ...
Please help me , thanks
Model number
C6833
Build number
14.1.B.1.152
Click to expand...
Click to collapse
You might have the same problem, and this is the possible fix.
http://forum.xda-developers.com/showthread.php?t=2461487
nickylou88 said:
You might have the same problem, and this is the possible fix.
http://forum.xda-developers.com/showthread.php?t=2461487
Click to expand...
Click to collapse
Thank you SOOOOO much, this fixed my problem with the fake hang at boot. I remembered having disabled the optimized backlight, i don't even know what this option is supposed to do
Whatsapp audio file problem still there
Phone call black screen issue gone :laugh:
Dear friends, see this, see in the youtube:
watch?v=ixWozCI8sek
I activated the phone in their own settings of android to show screen touches and strokes that you can see in the video above, and installed YAMTT app to better show the problem.
The Problem on mobile touch in the middle of the screen there is a track that is not recognized touch, but if I press the screen sinking, she returns to work temporarily, and now recognizes the touch - but after a few minutes the problem back and touch is not recognized again.
The screen is perhaps dished up, and when I press down her back to be in contact with the part of the cell that recognizes the touch, but with time the screen should be getting back dished up (this is my guess, not i'm sure).
Detail, not always when I press is running, sometimes I press the screen to the center of the touch again be recognized, but it seems that the phone is registering touches alone.
What would be a solution, and change the screen (it does not mean that changing the screen the problem solved), want to try other alternatives before changing the screen.
Perhaps heating up the screen with hot air, in theory it will expand and become more pliable, and then if I press down the center panel of the phone with something for a while until it cools, in theory the screen would remain indefinitely, and if that is the problem could solve -
Anyone have any thoughts, has been there?
Thanks in advanced!