Batery bulging? - Honor 5X Questions & Answers

Did anyone had an issue with the battery getting swollen on this phone? If so, could you tell me if it looked similar to this?
I don't know if it just got kinda bent and the screen popped out a bit or if the bulging battery is pushing it out.
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The first two photos show how the metal casing got separated from the black plastic rim and the grey plastic tip on the back, it only happened on the bottom right side, looking at the screen.
The other two show how how the layer of glass is bulging from the black plastic frame, it only happens on the right side around the middle of the phone. It's soft and springy to touch, i can push it back down but it pops right back up.

Have you opened it up? Sounds like a mount inside broke, and can't hold the edge down. Or, it could just be misaligned inside. The last case, that I could think of, is a damaged battery. Check the way it's charging, and if it smells funny.

Thank you very much for your response!
reggjoo said:
Have you opened it up? Sounds like a mount inside broke, and can't hold the edge down. Or, it could just be misaligned inside.
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I didn't, i thought about it tho, it's not like i have anything to loose. I'll try to open it up and take some more photos if i manage to not break it. ?
reggjoo said:
The last case, that I could think of, is a damaged battery. Check the way it's charging, and if it smells funny.
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Click to collapse
I hope that's not the case, the phone served me well for all those years, and even if i get a new one it'd be great to have a backup device and not just scrap the thing.
I don't know what to look for when charging and as soon as i started to suspect the battery might be getting a touch explosive i stopped charging/using it. I might try it if you tell me what to look for.
The phone does smell a bit off, it has that weird electronic smell but then again it is an electronic device sooo that might be just normal, i don't know i never smelled it before. The smell seems to be stronger next to the opened case, but if it's just a normal smell of the device inside it would also have that smell there since it's more open on that side.

Maranex said:
Thank you very much for your response!
I didn't, i thought about it tho, it's not like i have anything to loose. I'll try to open it up and take some more photos if i manage to not break it. ?
I hope that's not the case, the phone served me well for all those years, and even if i get a new one it'd be great to have a backup device and not just scrap the thing.
I don't know what to look for when charging and as soon as i started to suspect the battery might be getting a touch explosive i stopped charging/using it. I might try it if you tell me what to look for.
The phone does smell a bit off, it has that weird electronic smell but then again it is an electronic device sooo that might be just normal, i don't know i never smelled it before. The smell seems to be stronger next to the opened case, but if it's just a normal smell of the device inside it would also have that smell there since it's more open on that side.
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Click to collapse
The smell test is to see if the battery's damaged, or swelling(maybe that's why the case won't close on that side). It's old, and that day will come when the battery needs replaced, mine's still hanging in there.

Related

[FIX] Screen Responsiveness Issues

I'm sure I'm not the only one who has a problem with the screen being selectively unresponsive... Here's a fix.
The screen needs to be grounded in order to function properly. HTC has designed for many of the components to be grounded into the aluminum back. All that has happened here to cause unresponsiveness is that screen isn't being properly grounded. We'll fix that.
Take the back cover off. What we are looking for is the grounding pin. It can be seen at the center of the bottom edge of the phone in this pic:
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Here's a close-up:
That piece of metal makes contact with the inside of the back cover at a little square seen in this pic at the top middle: It's hard to see in the pic but easy in person.
So what we need to do is put some aluminum foil on that square to increase the conductance, or simply bend the metal lead on the phone so that it contacts the back more reliably. Or both
Fixed the screen responsiveness for me. You're welcome!
I have not had this issue but my GF's Sensation does... going to try this...
Yeah I had to do that for my sensation and it worked, be careful though when lifting the metal so that you do not break it off. The one in the sensation is very flimsy.
Lokks said:
Yeah I had to do that for my sensation and it worked, be careful though when lifting the metal so that you do not break it off. The one in the sensation is very flimsy.
Click to expand...
Click to collapse
The one in this phone is actually really sturdy. Never had the Sensation though.
gravis86 said:
The one in this phone is actually really sturdy. Never had the Sensation though.
Click to expand...
Click to collapse
Oh nice good to know.
gravis86 said:
I'm sure I'm not the only one who has a problem with the screen being selectively unresponsive... Here's a fix.
The screen needs to be grounded in order to function properly. HTC has designed for many of the components to be grounded into the aluminum back. All that has happened here to cause unresponsiveness is that screen isn't being properly grounded. We'll fix that.
Take the back cover off. What we are looking for is the grounding pin. It can be seen at the center of the bottom edge of the phone in this pic:
Here's a close-up:
That piece of metal makes contact with the inside of the back cover at a little square seen in this pic at the top middle: It's hard to see in the pic but easy in person.
So what we need to do is put some aluminum foil on that square to increase the conductance, or simply bend the metal lead on the phone so that it contacts the back more reliably. Or both
Fixed the screen responsiveness for me. You're welcome!
Click to expand...
Click to collapse
I tried this and it didnt work for me. Lifting the lead and using foil...
Worked for me , THX e_e
I dont need to try it but nice find!
Help?
Can you make the third picture a little more zoomed out? No idea what or where it is. Thanks in advance. I have the same exact problem, and it annoys the crap out of me. If you're able to, can you also mark it on the image. Thanks.
I have done this, but I'm not sure if it had any effect... Worth a try!
Sent from my HTC_Amaze_4G using xda app-developers app

[Q] Are any pins supposed to be recessed? Connector possibly damaged

Hi Guys,
I got the prime a couple days ago and noticed that there is a single pin that looks to be pushed back from the edge of the connector. Looking at the back of the tablet, it's the second pin from the right.
It's probably not making contact with the 40 pin cable... I have only plugged this tablet in a handful of times.
Pete
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Here's the image of the connector...
I checked mine and as far as I can tell I dont have one pin down like that.
Do you have any problems charging or connecting to your pc?
The tablet charges and connects. I don't know what functionality the pin provides. It could just be a duplicate GND or PWR pin, which will reduce the reliability over time as I'm sure they've allocated pins for the maximum charging current. Over time the other pins will increase in contact resistance and start heating up above the designed limit.... It's one of a few issues I'm having, so it will be going back to the store. Thanks for checking the connector, I wasn't able to find a high quality picture to verify.
Pete
Yah fair enough, not worth taking a chance.
Good catch really. How did you even come to be looking at the connector so closely to begin with if you didn't have any connection problems. Lol I had to look pretty dang closely even knowing what to look for to check if mine was the same.
Electrical Engineering has given me the passion of electronics. I'm thorough in my 'first article inspections'.
Essentially I'm interested in the choices others make during design. I returned the tablet and will wait for similar product in the marketplace or a future batch of primes. Until then it's back to the laptop; CES2012 should provide some insight.
Good luck then! It definitely looks like you are going to have a lot of cool choices from all the talk from CES
Mine are all in a row, although in a slightly staggered/raised pattern, sort of like ---> .,.,.,.,
Went to plug mine in to charge tonight and nothing happened. I looked at the pins and they are all bent to hell. Can't connect at all now. Once or twice I will get it to plug in and the screen will turn on, but not charge.
Super pissed as I am traveling tomorrow and was psyched to have this with me.
As I write I am trying to straighten the pins with a safety pin. I touched something wrong as it vibrated and reboot.
GOD DAMN IT!
Any suggestions here?
________________________
Edit:
So toast. There are broken pins in there and everything. WTF? I just uploaded a bunch of music on there last night for the trip tomorrow. I come home to charge and...total crap.
It's too late for Best Buy to take it back, I think I will have to use my credit card protection (Amex) to return this. Even if I sent it in to Asus for repair under warranty, this happened in, what, 3 weeks of light use?
So disappointed.
any updates on what happened with your prime...it appears i'm in the same boat with the bent/broken connector pins...just got my RMA and scared after reading all the stories on here but looks like i have no other choice
I just noticed my connected is a little broken, half the plastic piece is missing. i don't know if it came like that or i broke it. i've been careful with it so who knows. only had it about 3 weeks. it still functions properly, charges/syncs/connects to dock. i'm aprehensive about sending it int o get fixed.

casing around charging port on asus prime

Has anyone noticed how the metal right under the glass that is the case for the charging port bends mine was warped a bit but I noticed I bent it back straight. I check more and noticed its caused by plugging in the charger into the Asus prime and if you move it back and forth it will bend the metal casing and could crack the screen is anyone else having this problem? I'll post a picture when I get home to show what's happening and what others should look out for. This could be really bad.
Yes, mine is bent down but I can bend it back up to insert the charger. Very weak piece of metal there.
same here.
me too.
I caught myself holding the TFP one handed with my thumb right over the charging port. I figured that is what caused the warping.
Mine came bent brand new out of the box.
Add me to the list of a bent case. Scared me half to death because what made me realize that the case was bent was because my screen looked like it popped out. Which made me immediately think that I would have to add myself to the "cracked screen thread." However, I was able to snap the screen back into place except for the part near the power port....which is when I noticed that the metal was bent up and in causing the screen to to snap back into place. So I did the best I could to re-position the metal and the screen seemed to snap back in (not as tight as the rest of the tablet).
Not sure how the metal got bent since I have never dropped it (knock on wood). I do keep it in my brief case, and there may be a possibility that it got jammed somehow (even though I have it in a nice case).
I think it just gets bent frm doing the one handed holding thing like me and a few others that i have read about on here or it could be because of bending the charger. More and more stuff i keep finding out crap. I love this device but man seems that no one tested the damn thing.
http://forum.xda-developers.com/showthread.php?t=1500554
Aluminum is just so soft, it shouldn't be a surprise when a piece less than 1 MM thick gets bent. As you can see in the thread, I've even purposefully bent it, several times. Nothing is hurt by it. I don't think it will ultimately hurt the screen or anything, I suppose if you tried breaking your power cord off into it or something.
I haven't noticed it on mine but I keep the little plastic piece in it when its not on the charger to protect it from dust/damaging the port. I have a case so I don't even notice it being there when in use.
That's what i think too .
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Mine didn't crack from the charger but it gradually began to get bent since i keep 90% of the tablet docked to the keyboard. Even the rubber/padding in the dock is rubbing/melting off and sticking to the tablet. Yeah, I'm guilty of opening and closing the tablet like it was a laptop so which is why im sure it became like that.
I thought the port was cracked due to the keyboard was more of the problem than it is but it turns out its just the tablets fault. Thanks for the post, at least im not the only one.
Mine has cracked through.
I almost got a hearth attack when i first saw mi prime like that haha.
Then I looked a bit closer, and found out that the whole Prime was bent like a bow! including the screen. I just bent it back with little force and it is back like new. I'm extra careful now when applying any kind of pressure to the tablet.
I guess that's the price for having a whole Alu case... but I think the border of the tablet should be made of something way more resistant than just Alu.
I've had it bent since the day I bought the prime. Always thought it was an esthetics thing.
roccodaone said:
I've had it bent since the day I bought the prime. Always thought it was an esthetics thing.
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Me too. Came that way out of the box. Figured it was meant to be that way since it was shipped like that.
I work at the Asus RMA repair center in grapevine TX pretty much exclusively on the tf101, tf201, 300t and sl101. I see these things bent above and around the charging port all the time. Hell, we have techs that bend it themselves when they are servicing the tablet. It's a bad design flaw.
Sent from my SGH-T989 using xda app-developers app

NOOOOO!!!!!!!!!!!!!!!!!!!!!

*insert lots of swear words*
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So I left my precious Galaxy Note on the back on my dads truck, the car that he will only drive 10% of the time, and then today he drives it. I go out to get my phone and realize he took the truck. I was like "OHHHHHHH *swear words*!!!!!!!!!"
I went out and looked for it and found it on the side of the rode face down with the screen protector off. I had a simple flip case on it, but I wasn't able to find that.
I am ultra sad right now, but there is a lot of hope.
A strange thing is that the battery was still in it and the back of the phone had absolutly no scratches on it.
I turned it on and I could hear little startup sounds like the new gmail message one
So I guess that is good, but I still have this broken screen .
So the reason I am posting this is because I want to know if I can get it fixed with a kit or something. I am assuming I have to get the LCD and polarizer because the screen is cracked into little bits as the picture showed, and I can pick out each of those bits pretty much.
So much for gorilla glass
Gorilla glass is not for a phone dropping off a moving car....
Also p.m. me I have a spare backing for the note brand new
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
wait, you left the phone on the back of his truck.....you say that like its normal like one would put it on their dresser or something. So you normally leave your phone in the garage on a vehicle?
Looks like someone ran over it. too many impact points on the glass from pressure applied, rather than the initial smack on the ground.
madman604 said:
wait, you left the phone on the back of his truck.....you say that like its normal like one would put it on their dresser or something. So you normally leave your phone in the garage on a vehicle?
Looks like someone ran over it. too many impact points on the glass from pressure applied, rather than the initial smack on the ground.
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Click to collapse
Yay, I am kind of thinking that too, but the back of the phone is completely perfect.
Willanhanyard said:
Yay, I am kind of thinking that too, but the back of the phone is completely perfect.
Click to expand...
Click to collapse
The rubber of a tire running over the side with the battery aint gonna cause a lot of damage scratch wise... the part facing the concret is another story.
Sucks...
Sent from my SAMSUNG-SGH-I717 using xda premium
Insurance claim.
rayandreas said:
Insurance claim.
Click to expand...
Click to collapse
Agreed ....
If that poor thing got ran over ...(sniff)
You likely have hidden stress damage ...IMHO

Dropped phone in the sand : (

Was with some girls at the beach, one thing led to another and i dropped my phone in the sand...was kinda buried in it before i noticed after stepping on it.
phones perfect..just some grains embedded in the gap between screen and chassis along the edges like dirt gets stuck inside keyboard.
wondering how i can take it out.
can service center open and clean it up for me?
surprisingly body doesnt have any scratches and phone is perfectly working ...had it been iphone, would ve snapped into pieces after i stepped on it.
Buy a $5 keyboard cleaner and use it on your phone... It's only air so it won't do damage to your phone and do it while your phone is upside down...
Tech support will charge u an arm and a leg.
do u mean compressed air?
i have one of those lens blowers that i use for DSLR..but i doubt it ll work as sand is moist and stuck between the screen-chassis gap.
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I think u might be able to clean that sand with compressed air, but not with toys like u shown, or that thingie the other guy suggeested. I am talking about air compressors on fuel pumps for example, for blowing flat tyres. With that kinda blowing, it just might help.
miodrage said:
I think u might be able to clean that sand with compressed air, but not with toys like u shown, or that thingie the other guy suggeested. I am talking about air compressors on fuel pumps for example, for blowing flat tyres. With that kinda blowing, it just might help.
Click to expand...
Click to collapse
well i might just go to a fuel pump then.
You could always open the case and clean it. Seems to be pretty straight forward. Check out some of the tear down vids on YouTube.
americasteam said:
You could always open the case and clean it. Seems to be pretty straight forward. Check out some of the tear down vids on YouTube.
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Click to collapse
wouldnt that void my warranty?
seems easy to open up though.
i checked with nokia care and since there was a light leak on lcd at left bottom, they will do a repair on that plus clean up the dirt.
only drawback is that it ll take 3-5 working days...compressed air was $15 for a can and i dont think it ll remove the sticky moist sand
Nocturnal310 said:
wouldnt that void my warranty?
seems easy to open up though.
i checked with nokia care and since there was a light leak on lcd at left bottom, they will do a repair on that plus clean up the dirt.
only drawback is that it ll take 3-5 working days...compressed air was $15 for a can and i dont think it ll remove the sticky moist sand
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If Nokia is going to fix it for free, I would definitely send it back to them for repair. I can't believe the sand didn't destroy the Gorilla Glass.

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