I've got an issue, I choose no restrictions for Google services framework so there will be no problem with the compass in google maps but every time I restart the phone it gets back to miui battery saver mode. Is there any way to solve it as it happends only in this app.
ishaishi said:
I've got an issue, I choose no restrictions for Google services framework so there will be no problem with the compass in google maps but every time I restart the phone it gets back to miui battery saver mode. Is there any way to solve it as it happends only in this app.
Click to expand...
Click to collapse
Problem solved,
Installing Google services framework version 10 fixed the problem
ishaishi said:
I've got an issue, I choose no restrictions for Google services framework so there will be no problem with the compass in google maps but every time I restart the phone it gets back to miui battery saver mode. Is there any way to solve it as it happends only in this app.
Click to expand...
Click to collapse
for me no problem , even framework services set to battery saver. Compass work great here..
Sent from my SHARK MBU-A0 using XDA-Developers Legacy app
chaict said:
for me no problem , even framework services set to battery saver. Compass work great here..
Click to expand...
Click to collapse
Are you sure? I'm talking about compass that showing you your facing position not the GPS
ishaishi said:
Are you sure? I'm talking about compass that showing you your facing position not the GPS
Click to expand...
Click to collapse
yes.. working perfectly...
chaict said:
yes.. did you set google map permission get location info to always allow ?
Click to expand...
Click to collapse
Ofcorse,
https://imgur.com/a/ah9IMRx
In the link you can see the upper image is with miui battery saver (only blue dot) and the lower image with no restrictions (can see the blue aura indicating your facing position.
ishaishi said:
Ofcorse,
https://imgur.com/a/ah9IMRx
In the link you can see the upper image is with miui battery saver (only blue dot) and the lower image with no restrictions (can see the blue aura indicating your facing position.
Click to expand...
Click to collapse
mine with battery saver.. attched image..
Sent from my SHARK MBU-A0 using XDA-Developers Legacy app
chaict said:
mine with battery saver.. attched image..
Click to expand...
Click to collapse
Strange, maybe i'll try reinstalling all google services
Google services are updating
I'm getting this error when I try to access location through apps (Google services are updating) and I tried everything to solve it but no luck, all my Google apps & services ar updated.
Relnstalled Google services same issue.
Anyone know hiw to solve this problem?
k2009 said:
I'm getting this error when I try to access location through apps (Google services are updating) and I tried everything to solve it but no luck, all my Google apps & services ar updated.
Relnstalled Google services same issue.
Anyone know hiw to solve this problem?
Click to expand...
Click to collapse
Download Google Installer 3.0 apk.
Don't use the chinese store google services installer
ishaishi said:
Download Google Installer 3.0 apk.
Don't use the chinese store google services installer
Click to expand...
Click to collapse
I downloaded everything from Apkmirror.Com
But finally your method worked for me
Appreciate it ?.
Related
Hey.
Few days ago, i have updated the google play services to 6.1 version.
After that a new kind of wild wakelock appeared. No idea why. I can't find anything about that one.
This wakelock is called : "wake:com.google.android.gms/.auth.be.proximity.authorization.userpresence.UserPresenceService"
And it's growing all the time, and it happened only after the update. I've lost after i unplugged (80%) ~20% in about 1hr with screen off.
I'm using Archidroid 1 (Newest one) on latest beta of boeffla kernel. And apart from that was everything fine.
Tried to clean Google play services cache and data. No results.
Screens below.
Same thing happened to me today on Nexus 4 with CM11M10
EDIT: I think it is related to WearableService under Google Services, I killed it and the situation has significantly improved. Try doing it on your device and see if it helps.
haha01haha01 said:
Same thing happened to me today on Nexus 4 with CM11M10
EDIT: I think it is related to WearableService under Google Services, I killed it and the situation has significantly improved. Try doing it on your device and see if it helps.
Click to expand...
Click to collapse
Thanks, but i don't have such a process
Isebox said:
Hey.
Few days ago, i have updated the google play services to 6.1 version.
After that a new kind of wild wakelock appeared. No idea why. I can't find anything about that one.
This wakelock is called : "wake:com.google.android.gms/.auth.be.proximity.authorization.userpresence.UserPresenceService"
And it's growing all the time, and it happened only after the update. I've lost after i unplugged (80%) ~20% in about 1hr with screen off.
I'm using Archidroid 1 (Newest one) on latest beta of boeffla kernel. And apart from that was everything fine.
Tried to clean Google play services cache and data. No results.
Screens below.
Click to expand...
Click to collapse
I probably managed to get rid of the same wakelock.
#1 install Disable Services app from Google Play
#2 open it, go to "system" tab
#3 find Google Play Services, open, find "Wearable Services" & untick it
#4 et voila, ready
malachow said:
I probably managed to get rid of the same wakelock.
#1 install Disable Services app from Google Play
#2 open it, go to "system" tab
#3 find Google Play Services, open, find "Wearable Services" & untick it
#4 et voila, ready
Click to expand...
Click to collapse
I also had this problem. I additonally disabled the following services in Google Play Sevices:
"com.google.android.gms.auth.be.proximity.authorization.userpresence.UserPresenceService"
"com.google.android.gmx.config.ConfigFetchService"
and all other services with the word "fitness" or "wearable" (as my former poster already said)
Hope I could also help
Thanks guys for help!
I have solved this by reverting back to older version
But i ll update to 6.1 today, and try to disable those services.
Thanks again !
https://code.google.com/p/android/issues/detail?id=76951
please support reported .
i have this problem and i cant solve it with disable all fitness and wearable services! **** google play services always has a problem !
Vahooli said:
i have this problem and i cant solve it with disable all fitness and wearable services! **** google play services always has a problem !
Click to expand...
Click to collapse
Edit: I have seen you use the Galaxy S2 (GT-9100) ... This could be something different from the S3 (GT-9300)
Is there no other thread available that deals this problem with your phone?
Can you say someting about your phone?
Do you really have a Galaxy S GT-9300?
Which Version is your Google Play Service?
Which Version of Android do you use?
Do you use a custom rom?
What is listed at top of the 'Google Play Serices' in WLD? Is it still the same like that posted by the thread starter?
Best wishes
malachow said:
I probably managed to get rid of the same wakelock.
#1 install Disable Services app from Google Play
#2 open it, go to "system" tab
#3 find Google Play Services, open, find "Wearable Services" & untick it
#4 et voila, ready
Click to expand...
Click to collapse
Thanks for info..did what you suggested wakelock went from 9% down to 1%. I also unchecked Nlp and location history havent had any wierd things happen to my device[emoji106]
FirekatV8/FireGearXXX
I tried but no real improvements unfortunately on my Xperia SP (modded stock 4.3), now reverted to stock play services and battery drain disappeared but nothing works...
Update...
I noticed that the battery drain was really greater if the signal quality was bad...
So if I've good signal quality I haven't same drain than if with bad signal...and there was a BIG difference...
It's normal?
Simone"Tuxedo"Monsignori
Xposed framework
Hi there,
i've had the very same problem for a cpl weeks and finally found what worked for me :
I had an Xposed module named 'Disable Google Network Location Consent'.
I just had to disable and uninstall the module (click and hold onto it in the module section of xposed).
Reboot.
et voila!!
Big thanks to my friend AoEKiller here on XDA and in RL for the help on that!
Anyone gets new Google play services? Problem solved or not?
Tuxedo75 said:
Anyone gets new Google play services? Problem solved or not?
Click to expand...
Click to collapse
I'm still having this issue! Just found this thread recently and installed "Disable Service" app and unchecked those 'wearable and fitness' services.
I hope it really works! Fingers crossed.
Seems to work for me, this has been bugging me for a while.
But I don't like disabling stuff I don't know what they do. What are the fitness and wearable services?
EDIT:
Thought it worked, it didn't... I will have to monitor WLD to see what casues the wakelocks on my phone. I CAN get rid of it but as soon as I start to install apps it comes back.
Stuffs for android wear?
It seems like nobody else is getting this error. I'm from the moto g 4g forums and I haven't found anyone else with this wakelock. From now, I'm using disable services app, but I thought that with the new play services update it should be fine. Guess I was wrong
Maybe some weird conflict with play services and some app(s) that not all users uses? Bad idea?
Seems that I've partially solved the issue disabling the service:
UserPresenceService
After disabling that service wakelocks.was really solved...
THIS HAS TOP STOP, google services compeltly ruined my phone usiing up al my battery , and preventing the phone from entering sleep mode , ittried every single fix i foud on xda from the xposed module amplify to the system tuner tweaks and greenify etc... NOTHING WORKS!!! this only started after the google play services update :'(
Andraxo said:
THIS HAS TOP STOP, google services compeltly ruined my phone usiing up al my battery , and preventing the phone from entering sleep mode , ittried every single fix i foud on xda from the xposed module amplify to the system tuner tweaks and greenify etc... NOTHING WORKS!!! this only started after the google play services update :'(
Click to expand...
Click to collapse
Download disable service and disable these:
Google Play services:
AdRequestBrokerService
AdvertisingIdService
CastMediaRouteProviderService
CheckinService
ClearcutLoggerService
ConfigFetchService
ConfigService
DispatchingService
FusedProviderService
GcmRegisterService
GcmSchedulerWakeupService
GcmService
GeocodeService
GeofenceProviderService
GoogleHttpService
GoogleLocationManagerService
GoogleLocationService
GservicesValueBrokerService
IndexService
MonitorService
NegotiationService
NetworkLocationService
NlpLocationReceiverService
NotificationService
PackageBroadcastService
PlayLogMonitorInternalService
PlayLogReportingService
RefreshEnabledStateService
ScanWakefulService
SyncService
UdcApiService
UsageReportingService
UserPresenceService
All of Google Services Framework
Doing that + greenifying Google Play services should solve your problem (at least it did for me). I haven't noticed any problems with my apps either, although I don't really use any of the Google ones except for the Play Store.
ArkTStore.[/QUOTE said:
thanks will try and report the problem is after freezeing google apps somethong else comes up and uses 80% of the battery , ichecked my battery (handed it to a professional) and he said its working fine and its a oftware issue
Click to expand...
Click to collapse
Andraxo said:
thanks will try and report the problem is after freezeing google apps somethong else comes up and uses 80% of the battery , ichecked my battery (handed it to a professional) and he said its working fine and its a oftware issue
Click to expand...
Click to collapse
What is the thing called in Wakelock detector / BetterBatteryStats?
UPDATE done that and google play services disappeared from the batter y but now "google serivces" appeared and its taking teh same amount of battery thegoogle play services was taking...
Andraxo said:
UPDATE done that and google play services disappeared from the batter y but now "google serivces" appeared and its taking teh same amount of battery thegoogle play services was taking...
Click to expand...
Click to collapse
Are you greenifying every google related app?
ArkThompson said:
Are you greenifying every google related app?
Click to expand...
Click to collapse
yes
Andraxo said:
yes
Click to expand...
Click to collapse
Try taking away all of Google Play services' permissions in app ops. Also, in disable service disable:
All of Google Backup Transports
All of Google Calendar Sync
All of Google Contacts Sync
All of Google Play Movies
Google Play Store - Content Sync Service (if this kills the play store then reenable it)
If that doesn't work then try uninstalling Play Services and reinstalling an older version without wi-fi on. After that, disable the services related to updating it.
Hey, is anyone else having problems getting into the assistant settings menu, i'm talking about this menu.
(open assistant > settings and then settings again)
https://i.imgur.com/oja8akG.jpg
Tried clearing cache and data of both Google and play apps, I also tried the beta channel download same thing, I tap settings it almost like the page pops ups and vanishes within a second, both settings and explore are doing this.
B1naryBlaz3 said:
Hey, is anyone else having problems getting into the assistant settings menu, i'm talking about this menu.
(open assistant > settings and then settings again)
https://i.imgur.com/oja8akG.jpg
Tried clearing cache and data of both Google and play apps, I also tried the beta channel download same thing, I tap settings it almost like the page pops ups and vanishes within a second, both settings and explore are doing this.
Click to expand...
Click to collapse
Nope, I can change my Assistant settings easily. But my menu is different.
Hey, is anyone else having problems getting into the assistant settings menu, i'm talking about this menu.
(open assistant > settings and then settings again)
Click to expand...
Click to collapse
Yep, same here. P20 EML-L29 running 8.1.0.110(C432)
Nope, I can change my Assistant settings easily. But my menu is different.
Click to expand...
Click to collapse
No, that's just the menu we want to access but can't
So I guess I have to revoke the microphone authorization for the Google app to get rid of Google assistant for now.
Grazmeister said:
Nope, I can change my Assistant settings easily. But my menu is different.
Click to expand...
Click to collapse
@2001db8, is correct thats the menu we cant get to, the one I shared is the one just before it, sorry should have been more clear.
@Grazmeister what version of the app do you have ?
B1naryBlaz3 said:
@2001db8, is correct thats the menu we cant get to, the one I shared is the one just before it, sorry should have been more clear.
@Grazmeister what version of the app do you have ?
Click to expand...
Click to collapse
This one.
I access the settings by pressing Home Button and then by clicking on the blue icon on the top right side
@B1naryBlaz3 I fixed it with my P20 by disabling and uninstalling Google Play Services via "System Settings -Apps -> Google Play Services -> Deactivate" and then afterwards installing the Google Play Services update again when prompted. This actually fixed a lot of issues I had
2001db8 said:
@B1naryBlaz3 I fixed it with my P20 by disabling and uninstalling Google Play Services via "System Settings -Apps -> Google Play Services -> Deactivate" and then afterwards installing the Google Play Services update again when prompted. This actually fixed a lot of issues I had
Click to expand...
Click to collapse
Works until I restart the phone again, I also factory reset 4 times yesterday to try and isolate the issue, its definitely something thats part of the default install, everything is fine until it updates the stock stuff and then you restart.
B1naryBlaz3 said:
Works until I restart the phone again, I also factory reset 4 times yesterday to try and isolate the issue, its definitely something thats part of the default install, everything is fine until it updates the stock stuff and then you restart.
Click to expand...
Click to collapse
Which Google Play Services version are you running?
Grazmeister said:
Which Google Play Services version are you running?
Click to expand...
Click to collapse
12.6.73
B1naryBlaz3 said:
12.6.73
Click to expand...
Click to collapse
Well it's the same as mine. The problem may be the Google Play Services as @2001db8 pointed out. You have all the permissions granted to Assistant?
Grazmeister said:
Well it's the same as mine. The problem may be the Google Play Services as @2001db8 pointed out. You have all the permissions granted to Assistant?
Click to expand...
Click to collapse
Its got all the permissions , if I clear the cache on the Google play services, it will start working, the google auth app wont though and one I restart it breaks the assistant again.
What Models are you guys using , mine is a ANE-LX2
B1naryBlaz3 said:
Its got all the permissions , if I clear the cache on the Google play services, it will start working, the google auth app wont though and one I restart it breaks the assistant again.
What Models are you guys using , mine is a ANE-LX2
Click to expand...
Click to collapse
I'm on an LX1. An offtopic question do you have a gyroscope sensor in your phone?
Grazmeister said:
I'm on an LX1. An offtopic question do you have a gyroscope sensor in your phone?
Click to expand...
Click to collapse
and today I learned, that no I don't , guess they needed to cut cost somewhere.
Does yours ?
I wonder if the OS versions have anything to do with the problems I am having.
Grazmeister said:
I'm on an LX1. An offtopic question do you have a gyroscope sensor in your phone?
Click to expand...
Click to collapse
B1naryBlaz3 said:
and today I learned, that no I don't , guess they needed to cut cost somewhere.
Does yours ?
Click to expand...
Click to collapse
i know it's off topic but i thought i should chime in so i'm not sure about you guys but i am also on an LX1 and i do have gyro as you can see in the long screenshot (lol) attached to this post
edit : the app used to check the specs is DevCheck
touns_j said:
i know it's off topic but i thought i should chime in so i'm not sure about you guys but i am also on an LX1 and i do have gyro as you can see in the long screenshot (lol) attached to this post
edit : the app used to check the specs is DevCheck
Click to expand...
Click to collapse
Did you get the handset from cell c ? Trying to figure out how the various operators decide which version they sell, got mine from Telkom if I knew the other version had more internals I would have opted for that, this is what I get for not doing my homework.
B1naryBlaz3 said:
Did you get the handset from cell c ? Trying to figure out how the various operators decide which version they sell, got mine from Telkom if I knew the other version had more internals I would have opted for that, this is what I get for not doing my homework.
Click to expand...
Click to collapse
I got mine from Vodacom
touns_j said:
I got mine from Vodacom
Click to expand...
Click to collapse
And I take it you have no problems with the Google Assistant Settings or Google auth app
B1naryBlaz3 said:
And I take it you have no problems with the Google Assistant Settings or Google auth app
Click to expand...
Click to collapse
I have no issue whatsoever, I use the Google assistant on a daily basis ( Yeah I'm that lazy lol) and the Google authentication app is working just fine (I have setup my two way authentication code for my various emails accounts and other stuff) i'm pretty happy with this p20 lite and I wasn't expecting to have such a good experience in the first place.
touns_j said:
I have no issue whatsoever, I use the Google assistant on a daily basis ( Yeah I'm that lazy lol) and the Google authentication app is working just fine (I have setup my two way authentication code for my various emails accounts and other stuff) i'm pretty happy with this p20 lite and I wasn't expecting to have such a good experience in the first place.
Click to expand...
Click to collapse
And I take it you have restarted your phone recently at least, mine works fine until I do that, then the auth camera and assistant settings break
Redmi note 4 temps is: battery: 41, cpu: 38
I see that Redmi Note 4 is warmer. Help?
Even if my phone is lock, he is hot. Battery drain very fast, before 4-6 hours i charge this to 100, now i have16.When i type this i lose a couple of percentage. I charge my phone only with original charger.
MIUI 10 global 8.10.11
Someone mentioned that the problem is with Google Duo app, go to the playstore, remove any update of google duo, and click on the 3 dots menu, uncheck the automatic update for this app.
my wife & myself are having the same issue since 2 days ago, and just found out this solution. testing it as well.
Having the same issue here. Recent reviews for duo on Google Play say the same thing so giving it a go.
Hello i had the same problem. Battery from 100% to 0% in 3 hours without using the phone at all. In my case the fault was the google play store
So i flash this one
en.miui.com/download-309.html
I installed the last google play store update
apkmirror.com/apk/google-inc/google-play-store
and i turned of the google play protect.
seems is working fine. Hope i helped you
justtohelpyou said:
I installed the last google play store update
and i turned of the google play protect.
seems is working fine. Hope i helped you
Click to expand...
Click to collapse
liar! Not installed on desktop i no see have gplay!;(
Dev support miui ask about delete "g duo" it not working for me "delete button duo" no have in desktop and settings, lie miui 9.6.1 dev development
I have same problem
I have the same problem here! Please help! Does installing a custom ROM help?
Gobiwan12 said:
I have the same problem here! Please help! Does installing a custom ROM help?
Click to expand...
Click to collapse
Go to playstore, your installed apps, uninstall Google Duo, and click on 3 dots and uncheck automatic updates.
Confirmed on 2 phones and it works.
Future solution, unlock bootloader, flash TWRP and root your phone, uninstall with Titanium backup every google app that you don't use
Hacktivisto said:
liar! Not installed on desktop i no see have gplay!;(
Dev support miui ask about delete "g duo" it not working for me "delete button duo" no have in desktop and settings, lie miui 9.6.1 dev development
Click to expand...
Click to collapse
my friend just install the last update for google play store
predragiPredrag said:
Go to playstore, your installed apps, uninstall Google Duo, and click on 3 dots and uncheck automatic updates.
Confirmed on 2 phones and it works.
Future solution, unlock bootloader, flash TWRP and root your phone, uninstall with Titanium backup every google app that you don't use
Click to expand...
Click to collapse
The Google Duo hint did not help in my case! Other suggestions!?
Gobiwan12 said:
The Google Duo hint did not help in my case! Other suggestions!?
Click to expand...
Click to collapse
Download AccuBattery https://play.google.com/store/apps/details?id=com.digibites.accubattery&hl=sr_LATN
And look at what app is eating your battery away, uninstall it or update it, or maybe clean cache and force stop it
Hi,
Try unchecking automatic updates for all apps in google play. so disable auto update in google play. it solved my problem. (sor far lol)
Situation is this:
Phone suddenly start to heat (41C battery), and lose battery life very fast.
I reset this, change charger, and situation is the same.
Somethimes it heating when i do nothing, its cold, and suddenly heat, often is this when i charge phone, than become hot, so i turn off and turn on when he bacame normal, and work good, until suddenly start to heat. Advices?
Google Duo updates are off..
imacop said:
Having the same issue here. Recent reviews for duo on Google Play say the same thing so giving it a go.
Click to expand...
Click to collapse
That is interesting info I didn't know. Anyway, I have Google Duo frozen as I don't use it.
hyborian said:
That is interesting info I didn't know. Anyway, I have Google Duo frozen as I don't use it.
Click to expand...
Click to collapse
Uninstalling the updates then unticking auto-update did make the difference. Phone is back to normal.
Hello everyone. Since yesterday my phone has been polling my location constantly. I didn't find any issues with security (Malwarebytes scan), I'm not using any weird app not from the Play Store, I didn't change any setting and the privacy setting is not showing like any app is asking for location constantly. Are you experiencing anything like this? How would you go about fixing this issue? Thanks.
FIX: Google Play Services 22.45.17 solves the issue. If you didn't get the update you can get it on APKMirror at your own risk.
Same issue here! I guess we should wait for a Google Play services update
dielle27 said:
Same issue here! I guess we should wait for a Google Play services update
Click to expand...
Click to collapse
I've been digging a bit more and looks like it's not due to Google Play Services. I checked and it polled the location data in the background correctly without triggering the icon in the status bar. There's something else, maybe proprietary to Motorola, that's freaking out and using location all the time.
I don't see the battery being affected though. Did you?
dielle27 said:
I don't see the battery being affected though. Did you?
Click to expand...
Click to collapse
No effect on the battery either here. When did you start seeing this issue? For me it was yesterday.
Last week, then it stopped after disabling and re-enabling all locations setting. Yesterday it happens again
The only new app i installed before it happening was the Google health connect
dielle27 said:
Last week, then it stopped after disabling and re-enabling all locations setting. Yesterday it happens again
The only new app i installed before it happening was the Google health connect
Click to expand...
Click to collapse
For me, as of today, it didn't stop disabling and re-enabling the location access. It stopped for a while, but started back showing the location icon after a while. No amount of reboots and checks solved anything.
Have you joined the beta on Google app, Google play services etc? The only thing I didn't try is to unroll from all beta versions
dielle27 said:
Have you joined the beta on Google app, Google play services etc? The only thing I didn't try is to unroll from all beta versions
Click to expand...
Click to collapse
I'm not on the beta Google Play Services app and didn't want to roll back because I think it's gonna mess up something for sure! Also, from what I can see, if you disable and enable the location service and check after a short while the authorizations for the Google Play Services you'll see that it uses location data briefly and correctly in the background without any issues. I think that's not the culprit.
Hello Gents
i happened with me same issue ..Honor Magic 4pro ...any solve message please ?
dielle27 said:
Have you joined the beta on Google app, Google play services etc? The only thing I didn't try is to unroll from all beta versions
Click to expand...
Click to collapse
i am also not a beta in all my apps ..
Sultan M said:
Hello Gents
i happened with me same issue ..Honor Magic 4pro ...any solve message please ?
Click to expand...
Click to collapse
No shot, I don't know what to do about it really. It just happened suddenly one day and doesn't seem it's gonna fix itself anytime soon. Do you any other people experiencing this issue? Other recent posts about this issue?
Brothers, any good news in this issue?
Sultan M said:
Brothers, any good news in this issue?
Click to expand...
Click to collapse
No good news unfortunately. I keep reading online about people having the same issue and nobody knows how to fix it. It's getting ridicolous at this point, really. Someone should get a hold of Google. I tried sending an email through the Play Store, but I got an email back saying that they don't monitor that email address anymore and got sent back to the useless FAQ page.
@dielle27 @Sultan M I got suggested to try to boot the phone in safe mode but it happened again. Wanna try that and let me know?
I received a new update with November system patch, but location icon is still there.
dielle27 said:
I received a new update with November system patch, but location icon is still there.
Click to expand...
Click to collapse
Got the update too but didn't install it because another user with an Edge 20 is on the same patch and they can't make the icon disappear even for just an hour at the time. On their phone it's on ALL the time, no matter what. So I'm holding off the update.
If i disable and then enable again the location setting, the icon disappears for a while, so for me nothing changed with the update
dielle27 said:
If i disable and then enable again the location setting, the icon disappears for a while, so for me nothing changed with the update
Click to expand...
Click to collapse
I've seen that on other forums for other phones they suggested a rollback of the Play Services. I tried but it didn't work. Can you try aswell and let me know if it's a solution for you? Thanks!
It didn't work as well. At least battery life isn't affected, but it's pretty annoying as well to not have a resolution after an official update