Hi guys I'm Lester. I really need help. I use a XIAOMI mi play and it started bootlooping a few days ago. I tried to wipe all data with it's power button and volume up option but it failed and is stuck on the MI logo screen when i try turn it on. The bootloader is locked so I can't even flash a new rom I downloaded because MI requires you to login to your MI account before it will be unlocked.......I cant log into my MI account I keep getting a "account doesn't exist message"....
Also tried unlocking bootloader with cmd but it didn't work.....
Can anyone pleeeaaaase help me cause there are no xiaomi shops here at all and their help centers I've been emailing just keep going back and forth with me like some automated response without any proper help...
Really hope someone here can help..Thanks
NiiAkokojo said:
Hi guys I'm Lester. I really need help. I use a XIAOMI mi play and it started bootlooping a few days ago. I tried to wipe all data with it's power button and volume up option but it failed and is stuck on the MI logo screen when i try turn it on. The bootloader is locked so I can't even flash a new rom I downloaded because MI requires you to login to your MI account before it will be unlocked.......I cant log into my MI account I keep getting a "account doesn't exist message"....
Also tried unlocking bootloader with cmd but it didn't work.....
Can anyone pleeeaaaase help me cause there are no xiaomi shops here at all and their help centers I've been emailing just keep going back and forth with me like some automated response without any proper help...
Really hope someone here can help..Thanks
Click to expand...
Click to collapse
OK so I'v been able to log into my xiaomi account but turns out its not logged into my phone settings which will allow the MIunlock tool to unlock my bootloader(I had no idea MI phones had this function).
If I try use cmd to unlock the bootloader I get an error message 'token verification failed' can anyone please help
@NiiAkokojo
Do a Factory Reset
jwoegerbauer said:
@NiiAkokojo
Do a Factory Reset
Click to expand...
Click to collapse
Thanks for the reply.
When I try factory reset it loads up to about 38 percent and fails "failed to wipe data"
NiiAkokojo said:
OK so I'v been able to log into my xiaomi account but turns out its not logged into my phone settings which will allow the MIunlock tool to unlock my bootloader(I had no idea MI phones had this function).
If I try use cmd to unlock the bootloader I get an error message 'token verification failed' can anyone please help
Click to expand...
Click to collapse
Really need help guys.....anyone pleeeeaaaassse
please help me
before i flash my phone (mi play mtk lotus)
after flash only stuck at mi logo
i already try use another rom but still can like this and i already try flash another phone but another phone normal and can get through mi logo
what wrong with my phone?
problem hardware?
i use 2 phone
same brand and type
same rom and application
but 1 problem only stuck at mi logo
different this phone only from developer mode
1 developer mode open but 1 developer mode close
thanks
Related
From my hard time unlocking Bootloader and flashing recovery until first custom ROM of 3s, I'll share some advice
- If stuck on 50% at BL unlock, >use chinese dev rom (I used this: "land_images_V7.5.1.0.MALCNDE_20160629.0000.25_6.0_cn">MiFlash has different names but it's all the same program, and if you wanna flash something, you have to run the .bat of the extracted ROM first! >And then start the MiFlash Prog. >sign into your MI account at the dev rom in your phone >activate 'find device' and all other account options there which you can tick there at login >stop account sync of the rom and start it again >go to i.miui.com and sign in >RETRY
Custom Recovery & custom ROM
- Flashing the Chinese TWRP will cause bootloop to the dev rom ! And you likely cannot boot into recovery by just a button combo, so just reboot the recovery >using recovery< once, after you had confirmed to make changes on system (at startup of recovery) >> And keep your ROM plus Gapps on your SDCARD as you cannot access the recovery easily, if not by >fastboot reflash< or working ROM (using 'reboot recovery' in it, later) ! Do not flash Gapps after you booted the ROM already, as this will cause Gapps to fail!
Enjoy~
Aronuser said:
From my hard time unlocking Bootloader and flashing recovery until first custom ROM of 3s, I'll share some advice
- If stuck on 50% at BL unlock, >use chinese dev rom [link] >MiFlash has different names but it's all the same program, and if you wanna flash something, you have to run the .bat of the extracted ROM first! >And then start the MiFlash Prog. >sign into your MI account at the dev rom in your phone >activate 'find device' and all other account options there which you can tick there at login >stop account sync of the rom and start it again >go to i.miui.com and sign in >RETRY
- Flashing the Chinese TWRP will cause bootloop to the dev rom ! And you likely cannot boot into recovery by just a button combo, so just reboot the recovery >using recovery< once, after you had confirmed to make changes on system (at startup of recovery) >> And keep your ROM plus Gapps on your SDCARD as you cannot access the recovery easily if not by >fastboot reflash< or working ROM (using reboot) ! Do not flash Gapps after you booted the ROM already, as this will cause Gapps to fail!
Enjoy~
Click to expand...
Click to collapse
Is it mandatory to use china dev ROM? I am on global dev. Checked the ROM zip, it contain recovery img. Its just inaccessible due to locked bootloader.
rahulbarai said:
Is it mandatory to use china dev ROM? I am on global dev. Checked the ROM zip, it contain recovery img. Its just inaccessible due to locked bootloader.
Click to expand...
Click to collapse
you must use this exact rom, at least this was the one i was using. and there is a guide where it says how to flash it with miflash but i lost the link. "land_images_V7.5.1.0.MALCNDE_20160629.0000.25_6.0_cn_e5777810ad" from en.miui.com
and yes, afaik you do have to flash this rom with miflash that's mandatory. chinese dev rom is must.
HOnest Solution...
Honest Solution..
If you got Permission for unlocking just wait for 6 to 10 days after getting the permission..
No matter which rom u are on..
You will unlock successfully.. Just follow the process of i.mi.com.
Well i was also facing the same issue, what really helped me here is,
1. Removed MI Account after getting unlocking permissions,
2. Re-Added MI Account by using the mobile no. (Logging in using Mobile no. is mandatory)
3. Located the phone from i.mi.com (find device option)
4. Switched off the phone and booted into fastboot mode.
5. Opened MI Unlock and logged in here from Mobile No. and unlocked.
Got success.
mohdmujahidansari526 said:
Well i was also facing the same issue, what really helped me here is,
1. Removed MI Account after getting unlocking permissions,
2. Re-Added MI Account by using the mobile no. (Logging in using Mobile no. is mandatory)
3. Located the phone from i.mi.com (find device option)
4. Switched off the phone and booted into fastboot mode.
5. Opened MI Unlock and logged in here from Mobile No. and unlocked.
Got success.
Click to expand...
Click to collapse
Didn't work. I got the permission 3 days ago and followed your given steps but it stops at 50% and says "Couldn't verify the device".
ShikharGupta said:
Didn't work. I got the permission 3 days ago and followed your given steps but it stops at 50% and says "Couldn't verify the device".
Click to expand...
Click to collapse
remove fingger print and password
enter developer mode
enable oem unlock
Strange
ShikharGupta said:
Didn't work. I got the permission 3 days ago and followed your given steps but it stops at 50% and says "Couldn't verify the device".
Click to expand...
Click to collapse
Well i was receiving same error from approx 2 weeks, and following these steps solved my issue even in one try.
mohdmujahidansari526 said:
Well i was receiving same error from approx 2 weeks, and following these steps solved my issue even in one try.
Click to expand...
Click to collapse
I tried again today and it worked. Thanks.
didnt work
Ali_7 said:
didnt work
Click to expand...
Click to collapse
Sad to hear, try starting the unlock app and go offline with ur computer, and tell me if this works. this is trick of a friend
Ill try thanks
unlocked boot loader successfully . I got code week ago and i had same problem stopped at 50%.
Finally i decided to install Chinese developer rom but for last time i thought let me try unlocking again with global rom. Fortunately it was a success.
Suggestion:
- allow unlock bootloader option in developer setting.
-when ever u try unlocking.Try login with phone number ,email id and mi account code.(three try every day)
-do the same with three acc in i.mi.com(locate your phone.)
-remove finger print security.(remove security)
-And have some patients. It will get unlocked when xiomi update their database.
-i got two different codes with my email id and phone no. I don't know why i have only one account in mi.com.But if it shows u"u need to apply for unlock code "again then get it.
really frustating.
I was really surprised that I got the permission for unlocking the bootloader just 30 min after applying for request. But got stuck at 50%. Tried all solutions. I'm getting that "Current account is different from the account info on the device". Somebody please help. It's already two weeks since I got the permission. Also tried internet on/off method but no use.
arceuss said:
I was really surprised that I got the permission for unlocking the bootloader just 30 min after applying for request. But got stuck at 50%. Tried all solutions. I'm getting that "Current account is different from the account info on the device". Somebody please help. It's already two weeks since I got the permission. Also tried internet on/off method but no use.
Click to expand...
Click to collapse
1. Try removing other devices from your Mi Account for the moment, add them later if you want.
2. It takes a week or so to update your information on the Indian Xiaomi servers.
3. Make sure you're using the same account in which you got the permissions to unlock and the same account is logged-in in your Mi Account app.
4. Enable Developer options and tick "Allow OEM unlock"
Personally, I waited for 6 days after getting permissions. I was also getting stuck at 50% with a few error messages but after waiting, the unlock was successful.
I had tried a lot of things that included, switching internet on/off, factory resetting MIUI, trying multiple times, reinstalling drivers, maybe I flashed the fastboot ROM too, a few times. But after all of that, few guys suggested me to wait for a week or so, so that my device's information may be updated with my account, I did that and got it unlocked after a couple of days without any problem.
psychopac said:
1. Try removing other devices from your Mi Account for the moment, add them later if you want.
2. It takes a week or so to update your information on the Indian Xiaomi servers.
3. Make sure you're using the same account in which you got the permissions to unlock and the same account is logged-in in your Mi Account app.
4. Enable Developer options and tick "Allow OEM unlock"
Personally, I waited for 6 days after getting permissions. I was also getting stuck at 50% with a few error messages but after waiting, the unlock was successful.
I had tried a lot of things that included, switching internet on/off, factory resetting MIUI, trying multiple times, reinstalling drivers, maybe I flashed the fastboot ROM too, a few times. But after all of that, few guys suggested me to wait for a week or so, so that my device's information may be updated with my account, I did that and got it unlocked after a couple of days without any problem.
Click to expand...
Click to collapse
It's been 14 days since I got permission. I'm not able to flash a fastboot rom because my phone is not entering to EDL mode(It's just booting to android instead). However
"I'll try again"
arceuss said:
It's been 14 days since I got permission. I'm not able to flash a fastboot rom because my phone is not entering to EDL mode(It's just booting to android instead). However
"I'll try again"
Click to expand...
Click to collapse
You need to get into fastboot mode, turn off and press volume down and power to get into fastboot
The screen is cracked but it apparently works fine.
Do I have any chances to unlock it?
First thing I did was going into recovery mode and wiping the storage but now I'm stuck on a welcome screen asking me to login with the previous mi account. The device seems to run MIUI 10.
I've tried mi flash and sp flash tool with no luck.
Do you have any ideas? Is there something I can do?
Thanks in advance
On first boot where the mi logo appears does it say "Unlocked"? That means the bootloader was unlocked.
SP Flash tool requires a xiaomi authorized account. There are people online who offers that service online. Try the MIUI forum.
Cant't signin to MI Account after Flashing "Couldn't verify security info" pop ups
Guy's i was using custom rom but then i decided to flash Stock Rom and lock boot loader, however i did flash stock rom and locked the boot loader using MI Flash Tool and flashing was successful!!
but after first boot and going through the setup it ask me to login to MI Account and when i tried logging in it says "couldn't verify security info" it also not letting me create new account nor forgot password is working but i somehow be able to exit the setup and came on homescreen.
I noticed i was not able to turn my wifi on, if i do it it automatically turns off. Not able to add fingerprint and could not be able to signin to MI Account through settings
I somehow again unlock the bootloader luckily and flashed custom rom, but please if anyone know how to bypass the problem or have any solution for this problem please help me!! will be really helpful
Thanks in advance
Guys, I somehow solved my problem, the fastboot rom i was flashing was MIUI 11 because of which i was not able to signin but i flash MIUI 10 onto it and updated my phone to 11 by OTA.
Anyways thanks if possible delete this post.
can you provide link of miui 1 0 fastboot
Aryanyadav9 said:
Guy's i was using custom rom but then i decided to flash Stock Rom and lock boot loader, however i did flash stock rom and locked the boot loader using MI Flash Tool and flashing was successful!!
but after first boot and going through the setup it ask me to login to MI Account and when i tried logging in it says "couldn't verify security info" it also not letting me create new account nor forgot password is working but i somehow be able to exit the setup and came on homescreen.
I noticed i was not able to turn my wifi on, if i do it it automatically turns off. Not able to add fingerprint and could not be able to signin to MI Account through settings
I somehow again unlock the bootloader luckily and flashed custom rom, but please if anyone know how to bypass the problem or have any solution for this problem please help me!! will be really helpful
Thanks in advance
Click to expand...
Click to collapse
How did you unlock the bootloader? Please Help....:crying:
Aryanyadav9 said:
Cant't signin to MI Account after Flashing "Couldn't verify security info" pop ups
Guy's i was using custom rom but then i decided to flash Stock Rom and lock boot loader, however i did flash stock rom and locked the boot loader using MI Flash Tool and flashing was successful!!
but after first boot and going through the setup it ask me to login to MI Account and when i tried logging in it says "couldn't verify security info" it also not letting me create new account nor forgot password is working but i somehow be able to exit the setup and came on homescreen.
I noticed i was not able to turn my wifi on, if i do it it automatically turns off. Not able to add fingerprint and could not be able to signin to MI Account through settings
I somehow again unlock the bootloader luckily and flashed custom rom, but please if anyone know how to bypass the problem or have any solution for this problem please help me!! will be really helpful
Thanks in advance
Click to expand...
Click to collapse
how you unlock bootloader again? ...
Aryanyadav9 said:
Cant't signin to MI Account after Flashing "Couldn't verify security info" pop ups
Guy's i was using custom rom but then i decided to flash Stock Rom and lock boot loader, however i did flash stock rom and locked the boot loader using MI Flash Tool and flashing was successful!!
but after first boot and going through the setup it ask me to login to MI Account and when i tried logging in it says "couldn't verify security info" it also not letting me create new account nor forgot password is working but i somehow be able to exit the setup and came on homescreen.
I noticed i was not able to turn my wifi on, if i do it it automatically turns off. Not able to add fingerprint and could not be able to signin to MI Account through settings
I somehow again unlock the bootloader luckily and flashed custom rom, but please if anyone know how to bypass the problem or have any solution for this problem please help me!! will be really helpful
Thanks in advance
Click to expand...
Click to collapse
I have the same problem, pls how re unlock the bootloader?
Hello,
Suddenly, just 1 month after the end of warranty my Xiaomi Mi Play stopped working showing "The system has been destoryed" message on recovery. I have read some articles and I have found that this could be fixed by flashing the ROM, but my problem is that bootloader is locked and I kept in this way for security purposes.
I know I can use the target app (https://c.mi.com/thread-2262302-1-0.html) to unlock it, but it also need some steps at android level (per attached image), which I don't have access anymore.
So my question is: add my account for unlock the unlocking permission is something which is at phone or at account level?
I mean, if it's something at the phone level there is no way to fix, but if it's at account level, I may fix the issue by using another Xiaomi device.
Can someone please clarify to me, or may I have any hints please?
Regards,
MasterLog80 said:
Hello,
Suddenly, just 1 month after the end of warranty my Xiaomi Mi Play stopped working showing "The system has been destoryed" message on recovery. I have read some articles and I have found that this could be fixed by flashing the ROM, but my problem is that bootloader is locked and I kept in this way for security purposes.
I know I can use the target app (https://c.mi.com/thread-2262302-1-0.html) to unlock it, but it also need some steps at android level (per attached image), which I don't have access anymore.
So my question is: add my account for unlock the unlocking permission is something which is at phone or at account level?
I mean, if it's something at the phone level there is no way to fix, but if it's at account level, I may fix the issue by using another Xiaomi device.
Can someone please clarify to me, or may I have any hints please?
Regards,
Click to expand...
Click to collapse
Mhhh.... it seems something related on phone:
https://c.mi.com/thread-1857937-1-1.html
So, probably phone is bricked and there is no way to recover except than support center.
Hello,
I ran into the same issue a couple of months ago. I was EU rom using mi flash and accidentally selected the 'clean and lock' option. There are a few ways you could try to fix your phone:
1. If you have a mi account that is registered to the phone, you could login to mi unlock using that account and try unlocking the bootloader and then flash using mi flash.
2. If you don't have a registered mi account then your options are pretty limited. You could try a go to a service center but like me there might not a one in your region. The only other option edl test point. There are many people, mostly russian or indian, who have an authorized mi account and are selling their services. A quick youtube search and you'll find many options. They remotely connect to your computer and use their authorized account to unlock your bootloader and flash the factory rom. They usually charge anything from 25 to 30 usd.
There is a way you could apply for authorization from mi but judging from the many forums it is vary rare to get a reply let alone get authorized.
Unfortunately there is no other way to Unbrick your device until now.
أحمد
taken_0404 said:
Hello,
I ran into the same issue a couple of months ago. I was EU rom using mi flash and accidentally selected the 'clean and lock' option. There are a few ways you could try to fix your phone:
1. If you have a mi account that is registered to the phone, you could login to mi unlock using that account and try unlocking the bootloader and then flash using mi flash.
أحمد
Click to expand...
Click to collapse
Hello,
Thank you for your reply.
My Mi account was registered on the phone, but once I login to "mi unlock" and try to unlock, I got the error attached.
I am suspecting some operations on the phone were required in advance.
I mean, I have never applied for my Mi account to being able to unlock or something, is there a specific page where to do now (e.g. on a differenr Xiaomi phone, online, etc.)?
Regards,
taken_0404 said:
2. If you don't have a registered mi account then your options are pretty limited. You could try a go to a service center but like me there might not a one in your region. The only other option edl test point.
Click to expand...
Click to collapse
Hello,
I have checked on other forums but it doesn't seem that Mi Play has an edl test point.
Or I couldn't find the correct information...
good morning everyone,
i tried to unlock bootloader from a redmi 5 but can't do it. i passed three days to find a solution.
i tried many way without results.
i installed mi flash unlock but that's telling me that i have to unlock mi status. Every time i did it, i have the same message " connect to network and try again". but i 'm connected on network with wifi disconnect. I can access to my mi account on the net so no problem from this.
i also tried with xiaomitool but i think that the problem is the same.
After my day work, i will try to create another account with my daughter phone number and see if i can fix the problem.
Have you got any suggestions that will help me, please?
i thank you by advance.
Bests regards .
PS : sorry for my english cause i'm french.
Check here if you can locate the phone.
Use an email address rather than the phone number.
If you create a new account choose USA as country.
Do a factory reset.
Check that everything is correct.
Unlock bootloader
Xiaomi Community
new.c.mi.com
Apply for unlocking Mi devices
en.miui.com
ok...
i did a reset factory, create a new account with a us country and a temporary us number.
and that still not working.
i also tried with my wife number and status quo.
i wanted to install twrp but i can't. i have a error message that tell me that impossible.
i red on the twrp page that this redmi 5 got a dm-verity install.
Do you think that could be my problem?
4 days working on this problem and i start to be a litte upset
Any suggestions please.?
i thank you by advance.
Bests regards
I think that as long as I have not associated my mi account with my phone, I could not go any further.
i can"t do anything without this step .
I noticed that when I restored the factory settings, I had Italian applications pre-installed. Do you think this could be the cause?
bibob64 said:
I think that as long as I have not associated my mi account with my phone, I could not go any further.
i can"t do anything without this step .
Click to expand...
Click to collapse
On the screenshot, the network seems very weak.
NOSS8 said:
On the screenshot, the network seems very weak.
Click to expand...
Click to collapse
Good morning NOSS8. Do you think that may be the cause? This evening, I'll try with a better network...
bibob64 said:
Good morning NOSS8. Do you think that may be the cause? This evening, I'll try with a better network...
Click to expand...
Click to collapse
Possible, to try to be certain that the problem does not come from there.
I'll try this evening ...
Thanks !!
Have a nice day.
bibob64 said:
I'll try this evening ...
Thanks !!
Have a nice day.
Click to expand...
Click to collapse
ok...
it's not a network problem. I tried again this morning and it's not that.
Just before, i hade a speed test conection 35mb/s.
I'm still seaching.
since the phone contained Italian applications, I tried to configure it as such but it still doesn't work.
maybe it contains a wrong firmware..??
here are the specifies
Redmi 5(ROSY)
Rom GLOBAL
Check your connection, make sure you are connected to mobile data. Or,
Go to Settings » Xiaomi account.
Tap Sign out. Enter your Xiaomi account password and tap OK.
Go back to Settings and then Xiaomi account.
Sign in to your Xiaomi account. Go to Mi Unlock status and try to add your account and device again.
or try in fasboot mode
fastboot oem unlock
then
fastboot reboot
i have to wait 24h to do anything......keeping cool...
good morning everybody...!!
so, i could try this morning. But nothing change.
Check your connection, make sure you are connected to mobile data. Or, ✔
Go to Settings » Xiaomi account. ✔
Tap Sign out. Enter your Xiaomi account password and tap OK.✔
Go back to Settings and then Xiaomi account.✔
Sign in to your Xiaomi account. Go to Mi Unlock status and try to add your account and device again.✔
or try in fasboot mode
fastboot oem unlock
then
fastboot reboot✔
All checked !!
Still tuned and seaching solution on web.
If you have others ideas.??
thank you by advance
i red a post on xiaomi.eu that indicate to configure the phone with singapoure settings with a new account with the direction. All that with a VPN connection locate in singapoure.
Still not working.
have to wait 24h again.
Still tuned.
thanks
Hello.
Status quo...
actually, with the vpn connection, I had a little hope. The error message is slower. 4/5 sec of beating before the message.
Do you have any suggestions ?
please?
thanks
is it because i have a french phone number that's not working?
any suggestions for my problem?
May I reconfirm with the situation here? Are you unable to add Mi Account on Mi Unlock or unable to unlock the phone due to other issues?