Hey guys!
Bought myself a Stratos 3 early this summer which was replaced under warranty because the battery was drained in a few hours, GPS unable to locate etc.
However, I could pair it with the (then) Amazfit App on my iPhone 11.
Last week I got my brand new replacement device which is impossible to pair with the (new) Zepp app. I’ve tried a million tips found online but it just won’t pair with my phone. I’ve scanned the QR code about 5000 times without success.
Tried with a friend’s Samsung model whatever and managed to link the device to my account. Then the watch is “unlocked”.
However, when trying to open the settings I keep getting the message “Unfortunately settings has stopped”. It still won’t sync with the iPhone and when resetting the device to factory settings I’m back at square one, unable to pair with iPhone.
Latest firmware in place according to the device when it’s “working”.
I’ve already contacted the company I’ve bought it from and I will return it the coming Monday.
However, I do like the looks of it and functions (when it’s working) so I thought I’d check with you guys if there are any ideas to get it working properly.
Thanks in advance!
Just update thé watch to latest Fw (search New Fw from the watch connected in WiFi) the app is unable to find it.
How do I do that when the watch says it has the latest fw?
Connect the watch to the WiFi then check update from the watch
So, i did pair it again with the Android, updated the device to latest fw.
It still won’t sync with my iPhone
Wonder if it’s something wrong with the Zepp app?
Anyway, I’ve had it with Amazfit. I’m returning it tomorrow.
I’m sorry to hear that, hope you approached [email protected]
I did the same thing, made a video and shared it with them selling hello. Eventually with a lot of issues. I gave up on the Stratos 3 Watch.
Now I don’t have to worry.
Plppppppppp
I haven’t reached out to their support, I cannot really see that they could help me out with this.
Anyway, fed up with trying to get it to work with me so it’s being sent back.
Might get an Honor Magicwatch 2 instead, they seem quite similar both in appearance and function.
Are you sure?? Does it work with iPhone as in iOS
As a last resort sort of try, I reached out to their support but to say the least, their support sucks a*s!
Haven’t sent it back yet, but will any day now.
Can anyone confirm that their Stratos 3 works fine with the iOS Zepp app? Particularly, Stratos 3 and an iOS iPhone 11? The fact that the watch works fine with Samsung Android devices but not with my (or anyone else’s iOS) device suggests that it’s their iOS Zepp app that’s corrupt!
Thanks!
Here many problems with iOS an Stratos 3. But same problems with both Zepp and Amazfit
New Zepp update for iOS released today
They’ve released numerous app updates during the past weeks/months but none of them has cured my problem
I’m traveling today but will check when I get home, fingers crossed.
Nope, doesn’t work.
With this I give up on any Amazfit/Huami watches (and all other products).
When clearly pointing out that Stratos 3 and the iOS Zepp app doesn’t work, total silence from the Amazfit support.
Never have I had a worser customer experience but I guess that I shouldn’t expect more..
Related
Two things I'd like to get peoples thought on:
1. Vimofit is an excellent weight lifting tracking app for androidwear. Once taught your favorite lifts, it will recognize what lift you're doing just by your arm movements and count your reps... unique idea and works VERY well... for MOST android watches. Its currently in public beta and I've shot a few emails back and forth with the devs and he said "Google stopped reporting data for one of the sensors we use on Moto360 since 5.1.1". That was for gen 1 moto 360, so i asked if things were going to be different with gen 2 and he said that motorola was reporting it was not working and (this was my favorite part) i should get a different watch because there are lots of other options. Ha unfortunately my friend one buys apps for the device not a 300$ device for an app. I can't believe there isn't anything they can do about it.
2. There doesn't seem to be any definitive release date for this device. The only thing I heard was wind of sept 15 (which has come and gone). However a ray of hope was that on best buys site if you try and pickup it up in store, it shows availability on sept 15. I think that's pretty neat.
For the record, I got a 360S yesterday and VimoFit is working just fine with it. Only did a small set yesterday but it recognized crunches and back extensions just fine. I dare say better than it did on the Gen1.
Also of note, and quite amusingly, on the way to the gym Vimo was updated noting that they got around the 360 issue. So it's very possible the same fix works on the new 360 models just as well as the gen1.
[Solved] VimoFit Working on 360 2 (2015)
[solved] 360 2, 46mm standard, not sport, received on Friday, can not get Vimofit to work so far. Sent a data log Vimo and they report that there is no data from the sensors. They are going to try to obtain a 360 2 this week to fix the issue. Major kudos to VimoFit for there quick response time and willingness to do whats needed to get this sorted out.
Kept playing with it, and this is how I got it to work.
I turned on debugging through MotoConnect, nothing came up though, I downloaded SensorBox for Wear and for some reason it was the first app that wouldn't push to my phone, so i connected the Moto to my Wi-Fi, (first time) and that was the bridge needed to get the app to push. Opened SensorBox, and all the sensor showed positive information on the different planes an graphs. Opened VimoFit back up and was now able to detect exercises.
Things to test seperately since I can't go back, and can't turn wi-fi,
-Debugging, Turned mine off and it still works,
-Wi-Fi
-SensorBox
-Dumb Luck
For what it's worth, I know there's a bug of some sort in the new gen of Moto devices where the sensors stop sending data to applications. System functions like tilt-wake and wrist gestures seem to still work fine, but most applications stop getting data from them. If you use WatchMaker, load up a face with gyro effects. If the bug is hitting, the gyro effects won't work. I've noticed it hits some but not all applications, but WatchMaker and Vimo seem to both be affected when it does hit. If Vimo isn't registering anything, give your watch a reboot and it should be fine. Or just reboot when you walk out of the locker room and you should be good to go either way.
I went through like 4 42mm Gen2 360s and they all had this issue. I got a 46mm yesterday and I haven't seen the issue pop up yet. I just checked a little bit ago, and this happened now on my 46mm as well. When speaking to the dev, he said he saw this come up on Huawei too. So it seems to be fairly pervasive. Both 42mm and 46mm see to track movements like a super champ as long as they're getting the sensor data. The dev on Vimo is one of the best I've worked with. He's pleasant and open to talk to, and he's very responsive.
I am experiencing this issue as well. Will there be a permanent solution to this? Rebooting it at least once a day is getting annoying. Or should I return the watch?
Hello,
since i have updatet to Android Nougat 7.0 last week i am unable to start the Android Wear app. The only thing i see is the Android Wear and the Google logo.
I have a Sony Smartwatch 3 and it wouldn't be very nice if this wouldn't work any more.
Could someone try, if the App works with another Z5C on Nougat?
Best Regards
Zillinda
it works on mine, i have a moto 260 gen 2, that is on wear 1.5.
i have intermittent bluetooth problems, the phone disables bluetooth sometimes.
I also have a smartwatch 3 at home that i stopped using a while ago, if you want i can check if i can pair it with my phone.
Also, i did a clean install of 32.3.0.378 and i wiped my watch to re-pair it with my phone
Zillinda said:
Hello,
since i have updatet to Android Nougat 7.0 last week i am unable to start the Android Wear app. The only thing i see is the Android Wear and the Google logo.
I have a Sony Smartwatch 3 and it wouldn't be very nice if this wouldn't work any more.
Could someone try, if the App works with another Z5C on Nougat?
Best Regards
Zillinda
Click to expand...
Click to collapse
I am having the same problem. Have you found a fix for it yet. I have a Samsung Galaxy S7 Edge with a Huawei watch. I am just getting the Android Wear Google logo and the app won't open. With that I can't resync my apps. It just started when my phone updated to nougat
DirtyJailGuard said:
I am having the same problem. Have you found a fix for it yet. I have a Samsung Galaxy S7 Edge with a Huawei watch. I am just getting the Android Wear Google logo and the app won't open. With that I can't resync my apps. It just started when my phone updated to nougat
Click to expand...
Click to collapse
I tried to reset my phone to factory status and now the app works.. I don't know what the problem was and it was really annoying to reinstall every app but now it works.
Zillinda
Hi all,
Just OTA upgraded my Z5 to Nougat and it immediately stopped my Sony Smartwatch 3 connecting, have tried resetting both phone and watch, to no avail. I then tried connecting my SW3 to my wives older sony phone and it worked perfectly, is anyone else having the same problem.
I have been a very loyal Sony customer over the years, but now after promising in writing that they would upgrade the SW3 to android wear 2.0 and then going back on their word and now not being able to use it at all since their official nougat upgrade, don't think I will buying another Sony Phone or accessory ever again, they used to be brilliant, really don't know what has happened to them lately.
Many thanks for your time in this matter, I look forward to reading your comments on this matter.
Kindest Regards - Ashe.
I have just aquired an Honor 10 and gear s3 watch. Try as I might, no amount of clearing data/cache has worked. Everything reinstalled multiple times... I have upgraded the firmware on the watch by pairing with another phone.
Basically the watch will pair with the phone, but the app/plugin crashes as soon as I accept the pairing. I think the S plugin fails to open, and the galaxy app then crashes. I'm not sure if this is better posted here or in the gear s3 forum, but to be honest this is driving me mad.
I would really appreciate it if anyone could throw any light on this!!
jgdsp8 said:
I have just aquired an Honor 10 and gear s3 watch. Try as I might, no amount of clearing data/cache has worked. Everything reinstalled multiple times... I have upgraded the firmware on the watch by pairing with another phone.
Basically the watch will pair with the phone, but the app/plugin crashes as soon as I accept the pairing. I think the S plugin fails to open, and the galaxy app then crashes. I'm not sure if this is better posted here or in the gear s3 forum, but to be honest this is driving me mad.
I would really appreciate it if anyone could throw any light on this!!
Click to expand...
Click to collapse
Don't really have experience with this myself but I heard that majority of non-samsung phones have issues with Samsung galaxy gear watches. You might consider refunding them and getting some wear OS watch instead, snapdragon 3100 for watches is launching soon and it'll be better anyway.
Gearbest is selling the GTR international version that supports English. I'm in the US and I was wondering if I buy the international version now, will it be 100% the same as the US version of the GTR when available?
Another question. Is a phone with bluetooth 4.2 compatible with the new Amazfit GTR bluetooth 5.0?
Usually there are only two versions :Chinese and International, there was never an US only version of BIP, Pace, Stratos or Verge...
jsteelio said:
Another question. Is a phone with bluetooth 4.2 compatible with the new Amazfit GTR bluetooth 5.0?
Click to expand...
Click to collapse
This is text from Xiaomi Today: "Being the smartwatch, the Amazfit GTR concludes multiple connectivity options for better performance. It comes with jam-packed features like Bluetooth 5.0v for wireless connectivity". It doesn't matter which operating system running in yours device, bluetooth technology in all devices is just bluetooth. So if is written 5th version, that's mean must be 5th version and it's doesn't matter iPhone or Samsung, Xiaomi, Sony, Huawei and ect. android or Apple's software.
I can't quite follow what Xiaomi Today is saying in your quoted text. Will my phone need Bluetooth 5.0 for it to work with the GTR? Or will 4.2 be compatible?
jsteelio said:
I can't quite follow what Xiaomi Today is saying in your quoted text. Will my phone need Bluetooth 5.0 for it to work with the GTR? Or will 4.2 be compatible?
Click to expand...
Click to collapse
With a quick google search I found that the watch has Bluetooth 5.0 or 4.2 LE (and there where shops naming both -.-), it may be the different released versions... Sorry for the comment but... Chinese being Chinese...
Anyway back to the question, I found an article pointing out that Bluetooth v5.0 is backwards compatible with v4 and also improves the connection, hence, it should work.
I guess the confusion is that the articles I have seen only mention that phones with Bluetooth v5.0 will work with accessories (speakers,watches,etc) that only have Bluetooth v4+ and not the other way around. Do accessories with Bluetooth v5.0 work with phones with only Bluetooth 4+?
any news about tha pairing issue? its still happening or they fixed the problem?
rambogancs said:
any news about tha pairing issue? its still happening or they fixed the problem?
Click to expand...
Click to collapse
I'm not aware of a pairing issue. Where are you hearing this?
I read under some YouTube comments. But back to the first question it will work correctly with 4.2 Bluetooth system or we need 5.0 on our phone. Any experience? (I talked some people but all of them used Bluetooth 5.0 so now I don't have correct info about working with older sys). I want to buy this watch but I have a xiaomi mi a2 lite and now I don't want to change the phone
rambogancs said:
I read under some YouTube comments. But back to the first question it will work correctly with 4.2 Bluetooth system or we need 5.0 on our phone. Any experience? (I talked some people but all of them used Bluetooth 5.0 so now I don't have correct info about working with older sys). I want to buy this watch but I have a xiaomi mi a2 lite and now I don't want to change the phone
Click to expand...
Click to collapse
I'm still waiting to receive my GTR so I can't answer whether a 4.2 bluetooth phone will work with it. Being that only a few high end phones with bluetooth 5.0 are available at this time, I would think we'd be hearing complaints about the GTR not working on older phones (4.x). So I'm leaning toward it will work fine. I will come back to this post to confirm the 4.2 question when I receive my GTR.
What do people think the outlook is like in terms of updates to this watch, new faces etc?
jsteelio said:
I'm still waiting to receive my GTR so I can't answer whether a 4.2 bluetooth phone will work with it. Being that only a few high end phones with bluetooth 5.0 are available at this time, I would think we'd be hearing complaints about the GTR not working on older phones (4.x). So I'm leaning toward it will work fine. I will come back to this post to confirm the 4.2 question when I receive my GTR.
Click to expand...
Click to collapse
Amazfit ensures that GTR paring works fine starting from Android 5.0, and there were no Bluetooth 5.0 devices at the time it was released. That's why I assume that a 4.2 Bluetooth phone will have no pairing issues.
jsteelio said:
I'm still waiting to receive my GTR so I can't answer whether a 4.2 bluetooth phone will work with it. Being that only a few high end phones with bluetooth 5.0 are available at this time, I would think we'd be hearing complaints about the GTR not working on older phones (4.x). So I'm leaning toward it will work fine. I will come back to this post to confirm the 4.2 question when I receive my GTR.
Click to expand...
Click to collapse
Hi. Are you still waiting?
Guys one question . GTR supports Greek? I dont mean Greek menu but reading for example Greek SMS messages , Greek tweets etc
zerosumz said:
What do people think the outlook is like in terms of updates to this watch, new faces etc?
Click to expand...
Click to collapse
Xiaomi devices are known for their popularity in the developer community, I expect the same to continue with this device. The Mi Band 4 was recently released and there are already over a thousand watch faces for that bad boy, and it has already gotten a few firmware updates.
Sent from my Pixel 2 XL using Tapatalk
rambogancs said:
Hi. Are you still waiting?
Click to expand...
Click to collapse
Yes, tracking shows FedEx is in possession with a scheduled delivery of Monday 8/19.
Hello,
I just received the beautiful Amazfit GTR 47mm aluminum version. I made all the updates of the watch, the font, the A-GPS... but the GPS can't be found / detected in France! I stay more than 3 minutes in the same place, in a clear place where there are no or very few buildings, but the GPS doesn't work...
I compared with my Amazfit Pace... which finds the GPS signal in less than 15 seconds! Look : i.ibb.co/8z5rwzZ/pace-vs-gtr-fr.jpg
By the way, I already reset the Amazfit GTR, I restarted the watch several times, I did the calibration to the compass. Nothing works
Someone had the same problem?
aftercem said:
Hello,
I just received the beautiful Amazfit GTR 47mm aluminum version. I made all the updates of the watch, the font, the A-GPS... but the GPS can't be found / detected in France! I stay more than 3 minutes in the same place, in a clear place where there are no or very few buildings, but the GPS doesn't work...
I compared with my Amazfit Pace... which finds the GPS signal in less than 15 seconds! Look : i.ibb.co/8z5rwzZ/pace-vs-gtr-fr.jpg
By the way, I already reset the Amazfit GTR, I restarted the watch several times, I did the calibration to the compass. Nothing works
Someone had the same problem?
Click to expand...
Click to collapse
For me everything work ok on GTR Global version...
For Compass did u make this (∞) motion?
One more thing, this ceramic bezel is very soft, I already have a micro scratch! I didn’t drop it, I take it off at night ...
I can confirm, that GTR (international) pairs with my iPhone7 (bt 4.2) no problem. Battery life seems very good 4% battery used on the first day and night (with all the initial tinkering with a new toy ) without continuous HR and gps.
aftercem said:
Hello,
I just received the beautiful Amazfit GTR 47mm aluminum version. I made all the updates of the watch, the font, the A-GPS... but the GPS can't be found / detected in France! I stay more than 3 minutes in the same place, in a clear place where there are no or very few buildings, but the GPS doesn't work...
I compared with my Amazfit Pace... which finds the GPS signal in less than 15 seconds! Look : i.ibb.co/8z5rwzZ/pace-vs-gtr-fr.jpg
By the way, I already reset the Amazfit GTR, I restarted the watch several times, I did the calibration to the compass. Nothing works
Someone had the same problem?
Click to expand...
Click to collapse
Hello i have a similar problem. GPS fixing is very very slow and GPS isnt working until A-GPS data is updated. But i can't find anywhere in Amazfit app where i can manually update A-GPS data. Do you know is there any option in Amazfit app to update A-GPS manually? Also have alluminium Aloy version.
Hello,
I made my first Cycling yesterday but was very disapointed with GPS tracking. After my run the track was about 50 m out off the real road.
Sometimes it is ok sometimes not.
if i stop moving the watch still detect movement and indicates a speedsometimes. Stratos did not have this pb (so sad the HR sensor died)
Do you have same issue?
Hi,
I've the same issue in my GTR.
Very disappointed.
I hope Huami solve this in future firmware update
Sent from my Redmi Note 5 using Tapatalk
Same issue with my GTR. I do hope they plan to improve it in a future firmware. I just sent a tweet to them to ask about the GPS issue I will let you know if I get a response.
Same here, tried to update agps without success
The GPS isn't good at all in general (I have a verge). The accuracy of the distance is really bad. Compared to a GPS bicycle computer (I have compared it to wahoo, garmin and lezyne) the distance recorded with the watch is always too less. It differs 2-5% of the real distance.
I have the same issue with my GTR It looks like off the road/streets by 20meter, sometimes on one side sometimes on the other so it is just very inaccurate... My pace worked much better (until I went inside the pool with it), I regret I didn't buy a Stratos to replace instead of the GTR. Also if you are used to a allways-on-display it is hard to downgrade to AMOLED, pity the transflective LCDs seems to be abandoned.
Yes i really hope they will be able to fix that because the watch is unusable in this configuration for sport tracking... again they've released their product too early without finishing to develop it...
My Stratos was really good for GPS tracking but HR sensor died...
Bought this GTR thinking it could be better as it is their latest product (and hope it would be more reliable)
Lets hope for a good update
I send a email to Huami support and they demand examples to check.
Please, feel free to do the same.
Hello,
i've sent email to support also here is what they've just answered to me:
Hello There ，
Thank you for contacting Amazfit Customer Support. We apologize if the products caused you any inconvenience.
As for the GPS issue, our developer team has located the issue and are working on it. And we will release an update to optimize it soon. Hope you understand.
Should you have any further questions, please contact us with opening a new ticket or just reply to this ticket and it will automatically reopen in our system. We are more than happy to help!
Sincerely ,
Alice
Amazfit Support
we just have to wait...
winni21 said:
Hello,
I made my first Cycling yesterday but was very disapointed with GPS tracking. After my run the track was about 50 m out off the real road.
Sometimes it is ok sometimes not.
if i stop moving the watch still detect movement and indicates a speedsometimes. Stratos did not have this pb (so sad the HR sensor died)
Do you have same issue?
Click to expand...
Click to collapse
Same....
Friday I received the new firmware and after going for a couple of runs I can confirm that it didn't fix the accurancy. The only improvement I see is that it fixes satellites very fast now (before it would take a minute)
With amazfit app and with GTR... I could not be more disappointed.
kulaki0 said:
Friday I received the new firmware and after going for a couple of runs I can confirm that it didn't fix the accurancy. The only improvement I see is that it fixes satellites very fast now (before it would take a minute)
Click to expand...
Click to collapse
very fast? you are lucky then... It's true that sometimes it fixes them faster, but other times dosen't fix any at all.
I will try to return it back to the seller.
The gps tracking with GTR and the Amazfit app
https://ibb.co/MN44Twx
https://ibb.co/WfmP60q
I'm having the same problem. Last night the A-GPS was updated, but it didn't seem to improve at all. Does anyone has any news regarding this problem?
just wait for Amazfit update (according to Amazfit and Gearbest...)
The shop offered a full refund and I decided to return mine. Will buy the Stratos 3 instead.
kulaki0 said:
The shop offered a full refund and I decided to return mine. Will buy the Stratos 3 instead.
Click to expand...
Click to collapse
Why do you think it will be netter?
My Pace was pretty good and from what I read the Stratos is also fine. The Stratos 3 support more GPS satellites than the GTR so at least is not the same hardware
After reading all the bad news about the GPS accuracy, I tried a 6 km run yesterday for the first time with my new GTR (aluminium). I was really surprised that the track it recorded was actually correct and pretty accurate. I think there many factors that influence the performance of the GPS.