Cracked glass repair - Samsung Galaxy Tab S6 Questions & Answers

I dropped my tablet and cracked the glass on the display. Besides the crack in the outer glass, the display and touch input both work just fine.
I've noticed replacement glass on Amazon for about twenty bucks. A local repair place says that doesn't do the job; the display needs to go to a place that can refurbish the display and laminate new glass, at a cost of about $175 USD, with another $110 for the shop to remove and replace the display.
Is this legit? If it really is that complicated, does anybody know of a reliable shop that will just do the whole job my mail, hopefully for less money?
Thanks.

rlmesq said:
I dropped my tablet and cracked the glass on the display. Besides the crack in the outer glass, the display and touch input both work just fine.
I've noticed replacement glass on Amazon for about twenty bucks. A local repair place says that doesn't do the job; the display needs to go to a place that can refurbish the display and laminate new glass, at a cost of about $175 USD, with another $110 for the shop to remove and replace the display.
Is this legit? If it really is that complicated, does anybody know of a reliable shop that will just do the whole job my mail, hopefully for less money?
Thanks.
Click to expand...
Click to collapse
Your better of selling the tablet and taking the hit and pick up a new one, as it's a huge job replacing the glass only!
Also, the screens alone are £300+ and you can't get any local shop to replace the glass only, as you need specialist tools it's no small task but if you’re looking to repair it, the quote you been quoted is pretty fair!
I know it’s too late but why on earth didn’t you purchase a case for your tablet? I’ve got the supcase on my Tab S6 LTE amount of times mine has gone flying across the room I would have had a shattered display and shattered rear glass but thanks to the case not a mark or crack!

N1NJATH3ORY said:
Your better of selling the tablet and taking the hit and pick up a new one, as it's a huge job replacing the glass only!
Also, the screens alone are £300+ and you can't get any local shop to replace the glass only, as you need specialist tools it's no small task but if you’re looking to repair it, the quote you been quoted is pretty fair!
I know it’s too late but why on earth didn’t you purchase a case for your tablet? I’ve got the supcase on my Tab S6 LTE amount of times mine has gone flying across the room I would have had a shattered display and shattered rear glass but thanks to the case not a mark or crack!
Click to expand...
Click to collapse
I have a case. It was a hard drop.
Sent from my SM-T867U using Tapatalk

Sorry for you. In case it is only a single crack - have you thought of only putting a protective glass above it? That way it is sealed and might be less visible. Maybe you want to share a picture.

corwin_amber said:
Sorry for you. In case it is only a single crack - have you thought of only putting a protective glass above it? That way it is sealed and might be less visible. Maybe you want to share a picture.
Click to expand...
Click to collapse
The crack is almost invisible and I can't even feel it, but it's annoying that it happened. A local repair shop is sending the screen in for refurbishing when they have several orders lined up.
Sent from my SM-T867U using Tapatalk

UPDATE: Sending it directly to Samsung turned out to be the best option. It was a total of $280, including an upgrade to two day shipping.
I dropped it off at UPS on Friday, it was received on Tuesday, and I got a notice that the repair was completed today (Thursday, Christmas Eve). Even with holiday delays, I should have it early next week.
At that rate, it's about the same price as a year of carrier insurance + deductible.

Related

[Q] Cracked SAmoled+Gorilla Glass

Hi guys,
I just dropped my vibrant from 3 feet high and gorilla glass had a crack and half of the screen doesnt work and half of it shows random colors. Other than that it seems fine. Does it happened to someone else? I thought gorilla glass is uncrackable and Samoled is so elastic and durable but it seems opposite.
Should I send it to SamsungUSA or just buy a complete digitizer+glass+Samoled kits from ebay around 129$? Which one will be cheaper because I am afraid Samsung will charge a lot for screen replacement?
If you can help me I really appreciate it,
Thanks
If you have the insurance it is 135.00 with tmo or whomever they subcontract the insurance to. Otherwise check Globaldirect for cost. It usually will be cheaper there. Also, be aware that some replacement kits are not amoled but LCD kit so read the fine print on that as well.
Good luck
thanks, i am probably gonna order from ebay and change it myself. Globaldirect has minimum order restriction so its not useful for me
Did you check with Samsung directly for your regular warranty? The way these things usually work is that the normal warranty covers it until the 1 year is up -- no deductible. Since it is supposedly Gorilla Glass they should cover the glass from damage too. Be really charming when talking with them. Call back until you get a representative in your country too (during the day is safest.)
Let me know so I have it for future reference.
fatihaky said:
Hi guys,
I just dropped my vibrant from 3 feet high and gorilla glass had a crack and half of the screen doesnt work and half of it shows random colors. Other than that it seems fine. Does it happened to someone else? I thought gorilla glass is uncrackable and Samoled is so elastic and durable but it seems opposite.
Should I send it to SamsungUSA or just buy a complete digitizer+glass+Samoled kits from ebay around 129$? Which one will be cheaper because I am afraid Samsung will charge a lot for screen replacement?
If you can help me I really appreciate it,
Thanks
Click to expand...
Click to collapse
that's a misconception abt gorilla glass. its stronger than regular glass. its scratch n crack resistant but not scratch n crack proof. oh and samsung DOES NOT distribute their samoled screens to 3rd parties. all those.sellers on ebay are.selling regular LCD screen replacements.

[Q] How much for UK screen repair on the S3?

Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Replacing the S3 screens are pricey, I'd stick with the scratch until you do some serious damage.
It is inevitable the phone will get scratched at one point so I find it hard to believe someone would pay to have a whole screen replaced based on one scratch, you must be crazy!
If the scratch is that annoying get a decent screen protector and you won't be able to see it.
It would be very expensive. The front plate, digitizer, and amoled screen are bonded in one piece and the assembly is sold at ~US$200 in Ebay.
check out this thread .... its a must read for all s3 users with damaged glass ...
http://forum.xda-developers.com/showthread.php?t=1890708
kobz1973 said:
check out this thread .... its a must read for all s3 users with damaged glass ...
http://forum.xda-developers.com/showthread.php?t=1890708
Click to expand...
Click to collapse
I'm not sure, it looks like the front plate and the digitizer are totally inseparable http://www.youtube.com/watch?v=es8gezSdKv4.
Good luck to OP anyway.
Well where I live its costs about 310$
..so I hope I dont break mine
Sent from my GT-I9300 using xda app-developers app
ABC_Universal said:
I'm not sure, it looks like the front plate and the digitizer are totally inseparable http://www.youtube.com/watch?v=es8gezSdKv4.
Good luck to OP anyway.
Click to expand...
Click to collapse
i beg to differ ... did u check out the link to thread i posted ... already a few success stories there ...
and check out this video from about 8mins in, and you can clearly see the glass comes away separately ...
http://www.youtube.com/watch?v=W5IPaCPaY_0
kobz1973 said:
i beg to differ ... did u check out the link to thread i posted ... already a few success stories there ...
and check out this video from about 8mins in, and you can clearly see the glass comes away separately ...
http://www.youtube.com/watch?v=W5IPaCPaY_0
Click to expand...
Click to collapse
Just read, and see that you are about to do the same. Good luck to you as well.
Yet I think the person in the video didn't peel off just the glass but the glass together with the digitizer, which is slightly tinted as seen in http://www.youtube.com/watch?v=es8gezSdKv4.
The cheapest and best solution is to use a mirror screen protector. It will hide your scratch when phone is off.
When Screen on you will not notice it.
I'm sure I have read a thread where someone got it replaced at car phone warehouse for £80ish, not sure how true that is as it does seem very cheap for the job. Worst you can do is ring them and ask for a quote and them tell you this ain't true.
I have insurance which would cost me £25 excess through my bank so not really looked into costs of getting things replaced, but I have taken apart a lot of phones in the past and they are getting much harder to replace things like glass on its own. As said above it would have to have digitizer, which is pretty costly to purchase.
Sent from my GT-I9300 using xda app-developers app
Terpsi said:
Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Click to expand...
Click to collapse
you can buy the unit for £150 and follow a youtube video on how to replace, or pay between £175-£225 for a full repair.
I took mine to a Samsung repair centre on a Saturday and had it fixed within 30min, paid £215 but just wanted it done.
The glass and the digiizer are glued together so the whole unit would have to be changed.
jayc1980 said:
I'm sure I have read a thread where someone got it replaced at car phone warehouse for £80ish, not sure how true that is as it does seem very cheap for the job. Worst you can do is ring them and ask for a quote and them tell you this ain't true.
I have insurance which would cost me £25 excess through my bank so not really looked into costs of getting things replaced, but I have taken apart a lot of phones in the past and they are getting much harder to replace things like glass on its own. As said above it would have to have digitizer, which is pretty costly to purchase.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Its 80 snoops for s2 in CPW, 160 for s3 as far as i remember ...
HERE IT IS .. The Video tutorial ..
http://www.youtube.com/watch?v=aZuiCsAtThw&feature=player_embedded#!
Samsung galaxy S4 Front Glass Repair in UK
Terpsi said:
Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Click to expand...
Click to collapse
Hi
If the screen still functions and the touch is working properly you can just change the glass face but you will have to be real careful as doing it yourself without the right equipment is risky and you can end up without a screen working at all. the whole screen that is currently on the phone will be completely sealed to the phone so it is a slow process to remove it and you can end up pulling the digitizer off the lcd and again this is not fixable if this happens.
also the finish will not be as good as the original without the right type of liquid glue to go back between the glass and digitizer.
at the end of the day you are better off sending it to someone who does it a lot and has all of the gear to do it, as you will get a better finish at the end.
Mod edit: Removed..

Warning befor going case less

Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Reb0rn said:
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Click to expand...
Click to collapse
Lmao
Sent from my C6806 using XDA Premium 4 mobile app
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
poisonsushi319 said:
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
Click to expand...
Click to collapse
I wish I had waited and got the lte version and insurance but it was looking like they weren't gonna release the beast for America. I hope now it'll be a quick turn around fix now tho. But considering getting the lte version with insurance.
Did you crack it from pocket pressure or something hit it? Was your phone screen facing outwards?
u misses out the most important thing ppl came to this kinda of post to see
everything u said was aleady clear by your title
so
we re all here to see,,,,
How did you break it ?
hutchins said:
Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
Click to expand...
Click to collapse
Just to let you know, while looking on the brando site, I noticed they had Z ultra replacement screens for $150.... Don't know their quality, etc... but I did see them...
I only have a Skinomi clear skin on mine. Front pocket, back pocket daily phone. Even the hood of my car dropped on it while using it doing a repair. No issues here pretty tough. Although I was sure I cracked it after that incident.
Yeah, I'm on the same boat.. How tf did it break?
alias3800 said:
Yeah, I'm on the same boat.. How tf did it break?
Click to expand...
Click to collapse
Had it in the pocket screen faced towards my leg in a squatted position (wasn't thinking and frustrated at the same time from work) and cracked it from pressure/flexing presumably since all cracks stem from single crack at edge. What's crazy is that it seems to still be cracking even though im not using it. Have pictures in tow.
Did you squat really low? or like sitting down position kind of squat? Did you feel the pressure on in your pocket?
I have the phone as well and I only have a gel case, but I'm always scared to sit down with it cause I feel a bit of pressure when I do.
I don't wear skinny jeans, just regular straight jeans.
just bought my 2 year insurance from sony.
poisonsushi319 said:
just bought my 2 year insurance from sony.
Click to expand...
Click to collapse
What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
I have insuarance for one year. Here, in Spain, there is one for 69 euros. I have it for my Note 2 also and they changed entire sceen to it, 225 euros if i had to pay but insuarance paid.
trooper1414 said:
What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
Click to expand...
Click to collapse
its 2 years, u have 30 days from purchase date. it covers everything except stolen.

Crack on glass

I assume my lovely daughter has dropped or knocked the tablet as I have a diagonal hairline crack across one corner. Doesn't affect use but its bugging the hell out of me!
So I understand to get it repaired is going to cost more than £300 (local shop). I could get a new one for £400! Or should I just sit on it (not literally) and wait for the S4 - missed MWC so expect after August now.
Even with this damage I'd expect to get over £150 for it on ebay so maybe not really worth doing anything.
Anyone else (UK) had a screen replaced?
bonerp said:
I assume my lovely daughter has dropped or knocked the tablet as I have a diagonal hairline crack across one corner. Doesn't affect use but its bugging the hell out of me!
So I understand to get it repaired is going to cost more than £300 (local shop). I could get a new one for £400! Or should I just sit on it (not literally) and wait for the S4 - missed MWC so expect after August now.
Even with this damage I'd expect to get over £150 for it on ebay so maybe not really worth doing anything.
Anyone else (UK) had a screen replaced?
Click to expand...
Click to collapse
When my son did this to his tablet I just put a screen protector over the screen and it was good as new. Obviously still cracked underneath.
its safer to put on a tempered glass protector and it take the bump.. than be penitent after the screen has cracked. also better to invest in a bumper cover. I learnt it the hard way with my Tab S 8".. spent INR 10k to get it repaired and another 2K for a book case. had i invested in a book case, i would have saved 8K!
Tab S3 has a hard case... bulky, but then i got big hands
snakez23 said:
its safer to put on a tempered glass protector and it take the bump.. than be penitent after the screen has cracked. also better to invest in a bumper cover. I learnt it the hard way with my Tab S 8".. spent INR 10k to get it repaired and another 2K for a book case. had i invested in a book case, i would have saved 8K!
Tab S3 has a hard case... bulky, but then i got big hands
Click to expand...
Click to collapse
I agree with a case but not a screen protector. Totally ruins the experience. I don't want to keep the screen in pristine condition for someone else's benefit. I want to experience a smooth silky touch screen for myself.

Broken Glass - Replacement Options

Hey there, I hope this is the right place to post this, and if not, I apologize.
The glass in one corner of my S7 Plus tablet is cracked and I am looking to get it fixed, depending on cost. The touchscreen still seems to be unaffected by the broken glass, so I did not think I would need to replace the LCD screen, just the glass.
I contacted a local phone repair place near me to see if I bought a glass panel from Amazon and brought it to them with my tablet if they could do the replacement. They said that it would need to be the glass and LCD screen because they are fused together. The cost of the repair work would be around $130. That did not seem too high to me, but I have never been in this position before, so I have nothing to compare it to.
I have looked online for the cost to get the glass and LCD from Samsung (genuine part would keep the warranty intact from what I have read) and I am only finding pricing for Samsung Australia. That price was around $325 (if I did the conversion right), so I would be looking at over $450 (not counting shipping for the glass and LCD) at minimum.
I am not comfortable trying to replace the glass and LCD myself, so I know my options may be limited. My concern is that for $450 I could instead buy another nice Android tablet (or a Windows one that I can install Linux onto, which I kind of want to do anyways). Is anyone aware of any other replacement options I might be able to try or are worth investigating? This was the one time I did not get the extended warranty from Amazon that would have covered this damage...
Any advice, help, or ideas are greatly appreciated!
Rev.M.
You want a OEM part not a CCP knockoff; the display quality may be inferior or have interface issues.
If it's an LCD display a used OEM one should work fine. Those can likely be found for cheap.
Or simply use as is.
Watch a tear down vid. I'm don't think they're fused. Most are not... although I maybe mistaken.
Outer Front Screen Glass For Samsung Galaxy Tab S7+ S7 Plus 12.4" 2020 T970/T975 | eBay
Find many great new & used options and get the best deals for Outer Front Screen Glass For Samsung Galaxy Tab S7+ S7 Plus 12.4" 2020 T970/T975 at the best online prices at eBay! Free shipping for many products!
www.ebay.com
A $10 replacement part make life much easier
blackhawk said:
You want a OEM part not a CCP knockoff; the display quality may be inferior or have interface issues.
If it's an LCD display a used OEM one should work fine. Those can likely be found for cheap.
Or simply use as is.
Watch a tear down vid. I'm don't think they're fused. Most are not... although I maybe mistaken.
Outer Front Screen Glass For Samsung Galaxy Tab S7+ S7 Plus 12.4" 2020 T970/T975 | eBay
Find many great new & used options and get the best deals for Outer Front Screen Glass For Samsung Galaxy Tab S7+ S7 Plus 12.4" 2020 T970/T975 at the best online prices at eBay! Free shipping for many products!
www.ebay.com
A $10 replacement part make life much easier
Click to expand...
Click to collapse
So that was my first thought, but the repair shop said they were fused and when I searched YouTube for repair videos a couple mentioned needed to heat the glass (broken one not the new one) to remove it and then gently remove residue or something. I am not confident in being able to do the repair myself (hands shake too much and really bad carpal tunnel) and am worried I would break it in the process.
revmwv said:
So that was my first thought, but the repair shop said they were fused and when I searched YouTube for repair videos a couple mentioned needed to heat the glass (broken one not the new one) to remove it and then gently remove residue or something. I am not confident in being able to do the repair myself (hands shake too much and really bad carpal tunnel) and am worried I would break it in the process.
Click to expand...
Click to collapse
Do some more research. If the are available used on ebay, it's not that hard!
Probably a heat gun properly used will do the job fine.
Lots of repair shops around and online; find a less greedy one. Or a knowledgeable tech at church etc willing to help.
Do Not get isopropyl or any solvents near the liquid crystal display!!!
It will poison it. The sides of the panel are not sealed.
Thanks for the advice. I will do some more research and see what I can find. Hopefully, I can figure out something that doesn't cost as much, but will still work well. I am still kicking myself for not putting it in a protective case and getting the extended warranty from Amazon that would have covered this.
revmwv said:
Thanks for the advice. I will do some more research and see what I can find. Hopefully, I can figure out something that doesn't cost as much, but will still work well. I am still kicking myself for not putting it in a protective case and getting the extended warranty from Amazon that would have covered this.
Click to expand...
Click to collapse
I don't think it will be as bad as you think if you get the right person to repair it.
Just be careful with it for now. Make sure all your critical data is redundantly backed up.
I case everything... it's the only reason my devices weren't destroyed long ago.

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