Hello guys,
Summarizing, I had this Mi Play which a couple of months ago suddenly stop booting showing "The system has been destroyed" message.
In the meantime I have read many posts and the solution doesn't seem to be difficult: push a new image by fastboot (which is working) or by recovery (which is *not* working).
But per the given conditions (bootloader locked, no MI account linked, device unable to boot) I wasn't able to fix it, and more important I don't want to put too much effort for a 100$ device.
Repair centers are not available as I got this device online and assistance accepts only local devices. :-(
However, it looks there are some special MI accounts from Xiaomi with special permissions which may be able to unlock bootloader, so if someone in this forum may have one of those and get in touch with me, I will appreciate.
Any suggestions on this are also welcome: if I can fix I will keep Mi Play as a good emergency phone.
Regards,
same problem plz solution
same issue , did u solve it ?
Related
Apparently I have bought Redmi 5 plus (MPEG7) which was locked with Mi Account or what. The phone works normally, but I cannot add my Xiaomi Account because it gives me some error I don´t remember now.
Tried to update the firmware manually, didn´t help. So I decided to do factory reset, and then, soon after the set up screen I connecet to wifi, my Xiaomi got locked. It says I need to sign in on account which was previously been there.
The guy who sold me this phone, aware me of this, I should not do factory reset because this will happen, but I thought If there is no Mi Account on this phone I am good to go.
Luckily I found local repair shop who helped me to revive this phone by bypassing Mi Account somehow. I can use it with my Gmail account and I still can´t add my Xiaomi Mi Account.
So here goes my question now, how much I can do about that here. Unlocking bootloader and installing custom recovery would help me here. But the thing is I can´t enter my Mi Account on my phone, so that means no unlocking bootloader for me, at least nothing officially.
So my questions goes. Is there any way to unlock bootloader without having MI Account on the phone?
And before I forgot, if I don´t unlock the bootloader, and the phone stay in the same condition, will my phone lock itself again after I update it to MIUI 11, once when the update is available?
For now it is on the latest MIUI available, 10.2 Stable, OEGMIXM
Thanks in advance
Similar problem
Hello!
I have a problem similar to this. And I've been looking for some answers on that. With the current state of the device, I have how to unlock the bootloader, and then install a custom recovery and rom? So far I have not found any answer that is favorable to me. Other than paying for the service.
spaha-bih said:
Apparently I have bought Redmi 5 plus (MPEG7) which was locked with Mi Account or what. The phone works normally, but I cannot add my Xiaomi Account because it gives me some error I don´t remember now.
Tried to update the firmware manually, didn´t help. So I decided to do factory reset, and then, soon after the set up screen I connecet to wifi, my Xiaomi got locked. It says I need to sign in on account which was previously been there.
The guy who sold me this phone, aware me of this, I should not do factory reset because this will happen, but I thought If there is no Mi Account on this phone I am good to go.
Luckily I found local repair shop who helped me to revive this phone by bypassing Mi Account somehow. I can use it with my Gmail account and I still can´t add my Xiaomi Mi Account.
So here goes my question now, how much I can do about that here. Unlocking bootloader and installing custom recovery would help me here. But the thing is I can´t enter my Mi Account on my phone, so that means no unlocking bootloader for me, at least nothing officially.
So my questions goes. Is there any way to unlock bootloader without having MI Account on the phone?
And before I forgot, if I don´t unlock the bootloader, and the phone stay in the same condition, will my phone lock itself again after I update it to MIUI 11, once when the update is available?
For now it is on the latest MIUI available, 10.2 Stable, OEGMIXM
Thanks in advance
Click to expand...
Click to collapse
As far I have did some further research, unfortunately for us there is no solution to this. Basically the phone is connected with the Mi Cloud servers. As there is no alternative to unlock the bootloader, other than the official way, if in any case we got to sign in our account on the phone, the phone will lock itself eventually.
The only solution is the person who owned the phone have to remove the phone from the Mi Cloud service.
I hope at least we will get MIUI 11 and the update will not lock our device again.
If you want to know more about this, I have created a thread on Mi Community forum, so you can check there, one guy tried to help me about this problem, but no success
spaha-bih said:
As far I have did some further research, unfortunately for us there is no solution to this. Basically the phone is connected with the Mi Cloud servers. As there is no alternative to unlock the bootloader, other than the official way, if in any case we got to sign in our account on the phone, the phone will lock itself eventually.
The only solution is the person who owned the phone have to remove the phone from the Mi Cloud service.
I hope at least we will get MIUI 11 and the update will not lock our device again.
If you want to know more about this, I have created a thread on Mi Community forum, so you can check there, one guy tried to help me about this problem, but no success
Click to expand...
Click to collapse
Hello!
I am also getting help to solve the problem. But, it has been 25 days that after sending some photos of the device screens nothing happened regarding the unlock. That is, it remains blocked. I tried help from S-Unlock but showed no interest in solving the problem. I need to find another company or someone to unlock the device next to the server. Feel free to help me if you want.
Hello All,
Hope you and yours are doing fine in these worldwide complicated days.
Regarding the subject, I have a Xiaomi Mi Play mobile that was working fine, with official MIUI, never rooted, never done something else than usual "office" daily usage.
One day, came the famous Security Update notification and as usual, I've confirmed.
Since then big headaches...
Next morning I found the phone in the loop reboot, Fastboot being the only available feature, no more recovery, no more OS, no more personal stuff... Everything has been deleted by the update.
When trying to go to recovery only the magnificent message with the red triangle, saying "The system has been destroyed. Press the power button to shutdown" stays for 10-15 secs and then the whole crap reboots again and again.
No, Developer Settings haven't been enabled, OEM Unlock has not been enabled, USB Debugger neither, bootloader has not been unlocked, MIUI account has not been added in Developer Settings or elsewhere... and no I haven't wrote to Xiaomi support yet.
I've tried around 60-80 different methods to unlock whatever could be unlocked on Xiaomi phone, EDL, bootloader, with dozens and dozens of methods proposed, so far nothing worked. Impossible to install anything, impossible to unlock anything, impossible to do anything.
I've applied for the phone unlock, but since 2 months, impossible to finish the process, it says "Couldn't Unlock - Please add your account in MIUI's Settings > Developer options > Mi Unlock Status"
But I CANNOT access the system anymore at all....
This is it...
Thank you for reading and if you have any other ideas out of everything I've tried, feel free to let me know about.
Take care of you and yours
Kind Regards,
SK
ooophhh no. did you ever get a solution? i had my mi play brick just oputta the blue.. its on communist lockdown fighting the war on capitalism ..... well the hardware wasnt bad for the price and it ran well.,but im not buying a phone from them ever again.
It's very sad. Did you get any update?
Hello All,
No update since March, still looking and trying to unbrick the device....
I'll keep you posted if I find anything that could be called a solution.
Thanks for your support.
Be safe all, you and yours.
Kind Regards,
SK
Same here, bricked device since March by the same update, "The System has been destroyed", fastboot doesn't load.
I guess i've lost 150$.
Produkt87 said:
Same here, bricked device since March by the same update, "The System has been destroyed", fastboot doesn't load.
I guess i've lost 150$.
Click to expand...
Click to collapse
There are many thread for issues like this, for example:
https://forum.xda-developers.com/mi-9-se/help/lock-bootloader-destroyed-help-t3965825
It seems that in some way, same issue was fixed on a different model, but most likely it will work also with Mi Play.
Af far as I have understood, basically the solution is to download the official firmware and flash it back. The main issue is that by default the bootloader is locked so nothing can be written. The point here is how to unlock the phone, and there is an official procedure from Xiaomi:
https://forum.xda-developers.com/mi-9t/how-to/guide-unlock-bootloader-flash-xiaomi-eu-t3952443
I have the same issue for a couple of hours and I am struggling now, so as first step I am trying to unlock the bootloader, but the problem is that per Xiaomi instructions it may take up to 7 days.
So, I will apply for that, while in the meantime I will look for any alternative solutions (if any).
Regards,
Thanks a lot!
But, the're now way to get my phone into fastboot mode.
I've tried all button combinations and there's no response, just the same loop "your system has been destroyed"
Produkt87 said:
Thanks a lot!
But, the're now way to get my phone into fastboot mode.
I've tried all button combinations and there's no response, just the same loop "your system has been destroyed"
Click to expand...
Click to collapse
After some tests on my device, I have found out that it's not easy as I have believed, but if you don't get even in Fastboot mode it's more complicated.
However, can you please clarify what's your cellphone model?
Regards,
I have exactly the same problem since early May, if I just unlock the boot loader before they fall down :c
Hello,
Suddenly, just 1 month after the end of warranty my Xiaomi Mi Play stopped working showing "The system has been destoryed" message on recovery. I have read some articles and I have found that this could be fixed by flashing the ROM, but my problem is that bootloader is locked and I kept in this way for security purposes.
I know I can use the target app (https://c.mi.com/thread-2262302-1-0.html) to unlock it, but it also need some steps at android level (per attached image), which I don't have access anymore.
So my question is: add my account for unlock the unlocking permission is something which is at phone or at account level?
I mean, if it's something at the phone level there is no way to fix, but if it's at account level, I may fix the issue by using another Xiaomi device.
Can someone please clarify to me, or may I have any hints please?
Regards,
MasterLog80 said:
Hello,
Suddenly, just 1 month after the end of warranty my Xiaomi Mi Play stopped working showing "The system has been destoryed" message on recovery. I have read some articles and I have found that this could be fixed by flashing the ROM, but my problem is that bootloader is locked and I kept in this way for security purposes.
I know I can use the target app (https://c.mi.com/thread-2262302-1-0.html) to unlock it, but it also need some steps at android level (per attached image), which I don't have access anymore.
So my question is: add my account for unlock the unlocking permission is something which is at phone or at account level?
I mean, if it's something at the phone level there is no way to fix, but if it's at account level, I may fix the issue by using another Xiaomi device.
Can someone please clarify to me, or may I have any hints please?
Regards,
Click to expand...
Click to collapse
Mhhh.... it seems something related on phone:
https://c.mi.com/thread-1857937-1-1.html
So, probably phone is bricked and there is no way to recover except than support center.
Hello,
I ran into the same issue a couple of months ago. I was EU rom using mi flash and accidentally selected the 'clean and lock' option. There are a few ways you could try to fix your phone:
1. If you have a mi account that is registered to the phone, you could login to mi unlock using that account and try unlocking the bootloader and then flash using mi flash.
2. If you don't have a registered mi account then your options are pretty limited. You could try a go to a service center but like me there might not a one in your region. The only other option edl test point. There are many people, mostly russian or indian, who have an authorized mi account and are selling their services. A quick youtube search and you'll find many options. They remotely connect to your computer and use their authorized account to unlock your bootloader and flash the factory rom. They usually charge anything from 25 to 30 usd.
There is a way you could apply for authorization from mi but judging from the many forums it is vary rare to get a reply let alone get authorized.
Unfortunately there is no other way to Unbrick your device until now.
أحمد
taken_0404 said:
Hello,
I ran into the same issue a couple of months ago. I was EU rom using mi flash and accidentally selected the 'clean and lock' option. There are a few ways you could try to fix your phone:
1. If you have a mi account that is registered to the phone, you could login to mi unlock using that account and try unlocking the bootloader and then flash using mi flash.
أحمد
Click to expand...
Click to collapse
Hello,
Thank you for your reply.
My Mi account was registered on the phone, but once I login to "mi unlock" and try to unlock, I got the error attached.
I am suspecting some operations on the phone were required in advance.
I mean, I have never applied for my Mi account to being able to unlock or something, is there a specific page where to do now (e.g. on a differenr Xiaomi phone, online, etc.)?
Regards,
taken_0404 said:
2. If you don't have a registered mi account then your options are pretty limited. You could try a go to a service center but like me there might not a one in your region. The only other option edl test point.
Click to expand...
Click to collapse
Hello,
I have checked on other forums but it doesn't seem that Mi Play has an edl test point.
Or I couldn't find the correct information...
Hello,
I have an old Redmi Note 4X stuck on "This device is locked" screen. This is a result of my carelessness and lack of knowledge about Xiaomi security measures.
To sum up:
Bootloader is locked
Stock rom is probably some kind of Chinese Global version since I bough it from HK China
Don’t know the exact Mi account associated with this device
Don’t know and lost access to email used for this Mi account
The phone number associated with this Mi account is now associated to a new account, so this one has no phone attached at all
Result -> I can’t unlock the phone using account.xiomia.com website.
Things I have tried:
Contacted both [email protected] and [email protected]. Got a usless copy paste response which shows they haven’t read my email at all. Than silence.
I tried to get into edl with no success. Fastboot oem edl doesn’t work. Fastboot_edl script hack doesn’t work. I can access the recovery menu and when I press download button phone just boots normally. I haven’t tried shorting EDL Pins as I got annoyed at this point and can’t be bothered to open the phone just to see it also doesn’t work.
I tried unlocking the bootloader by downloading Mi Unlock tool and logging with another xiaomi account. Update: software runs but I get "couldn't unlock" result. Probably no permissions to do this.
Doesn’t help that the phone is really old and a lot of roms/methods lead to dead links. I found a local online services which promises remote unlock in those cases just by providing the 10 digit service code and no “stolen status”. Except they charge about 40$ for this and this is way more than I value this old phone.
Can anyone help?
Small update:
The device I bought was Redmi 4x. Both devices look the same, hence my mistake. Can this thread be moved to a proper forum?
Shorting EDL pins doesn't work. I am out of options and wasted too much time on this. Phone goes to the garbage bin.
hi. a while ago (5 years ago) xiaomi note 5 pro was gifted to me when I was living in volos (Greece), now I live in athens and found my old device which was stored in storage boxes, I charged it and it works! i wanted to install a custom rom on it as I hate miui and when I factory reset my phone it locked up, I worry as I try countless passwords and none work, and the phone number linked to the locked xiaomi account is a very old one which I changed about 3 years ago and don't even remember anymore, after trying to get a receipt from KOTSOVOLOS (tech shop where the phone was bought) they said they couldn't find any receipts for such phone. without it xiaomi wouldn't unlock my phone no matter what. so I took it to a shop to bypass the lock and they did. it now works but they told me to never factory reset it as the lock will come back.
they bypassed the lock by corrupting the lock partition, and disableing 5 services (found out myself after digging into the phone by my computer)
now, I wanted to unlock its bootloader to flash a custom rom. but when I try to add an account (from the mi unlock status section in settings) on the device (with sim) it tells me error 20091, and trying to do it straight from mi flash won't work either, as mi flash detects that the device is still locked up and won't proceed. after calling the repair shop, they told me because of the bypass they couldn't unlock its bootloader.
but I don't want to give up right now.
can anyone please help me? any suggestions appreciated, and I will answer all questions you all might have (if any).
thank you!