Stock message app recently stopped sending and receiving SMS - LG V30 Questions & Answers

Any ideas? Other apps I installed to try (eg Signal) fail too. Stock ROM.

This is my fist post, have visited many times. Here we go.
As a LG V20 owner, I recommended the V30+ to two people at work. In a matter of 24 hours, both units stopped sending and receiving emails. I have taken the sims out and tested these in other phones, not a sim issue. I then moved my sim (Telstra Aus) into the V30 and only in the Messaging app, it came up with the message No SIM. This I thought might be a sim slot issue, moved it into the other slot closest to the outside. This worked for about an hour. Then the same issue occurred again. It has to be software, an update or a network change that has caused this. I did a network setting reset, have cleared cache for messaging app. SAFE MODE etc. Very strange.

yanni_pap said:
Any ideas? Other apps I installed to try (eg Signal) fail too. Stock ROM.
Click to expand...
Click to collapse
Yes I used Messenger app for SMS and this failed. It sounds network setting related but still testing.

I had the same problem on my V30, suddenly SMS has stopped working. (I'm using Textra app)
I checked the sim card on the other phone and it was ok.
I found on the internet that other V30 are also affected.
The solution was to install the Message app from Google and run it.
Now SMS is working on Textra and also on the stock app.

Whoa, didn't see this before I posted in another thread. Same problem here, but I already had Messages installed! Wonder if it's just this phone for some reason?? My partner is also on VZ (S7) and can send SMS
edit: apparently it's something Google broke. Temp fix is to disable Carrier Services!

I just recently started having text messages not sending. I am on Verizon LG V30 using the vs996 30c debloated rom. Everything has worked fine until last week when I installed the latest Resurrection Remix rom. Since these roms’ tethering and WiFi do not work, I tried installing the us998 modem zip. I don’t know if that is the problem or not, but, I could not get it to work. I have since reinstalled my 99630c debloated rom and have now lost the ability to send text messages, although I can receive texts just fine. I have done clean installs and dirty installs of the rom. I, just yesterday, did a restore of a previous 99630c backup, changed messaging apps, etc. I even reinstalled Verizon’s messaging app.The messaging problem still persists.
i just got off the phone with a very nice Verizon tech, who spent about 40 minutes trying to help me. No success. She said everything appears to be working fine on their end. She ran out of things to try. She thinks my rooting the phone might possibly have something to do with it, which I agree with.
Does anyone have a working link to John Fawkes vs99630c zip? The one one his zip thread does not download for me. I thought I would try starting again with that zip. Maybe I need to try a different modem download?
Any suggestions much appreciated. Thx

gimpy1 said:
I just recently started having text messages not sending. I am on Verizon LG V30 using the vs996 30c debloated rom. Everything has worked fine until last week when I installed the latest Resurrection Remix rom. Since these roms’ tethering and WiFi do not work, I tried installing the us998 modem zip. I don’t know if that is the problem or not, but, I could not get it to work. I have since reinstalled my 99630c debloated rom and have now lost the ability to send text messages, although I can receive texts just fine. I have done clean installs and dirty installs of the rom. I, just yesterday, did a restore of a previous 99630c backup, changed messaging apps, etc. I even reinstalled Verizon’s messaging app.The messaging problem still persists.
i just got off the phone with a very nice Verizon tech, who spent about 40 minutes trying to help me. No success. She said everything appears to be working fine on their end. She ran out of things to try. She thinks my rooting the phone might possibly have something to do with it, which I agree with.
Does anyone have a working link to John Fawkes vs99630c zip? The one one his zip thread does not download for me. I thought I would try starting again with that zip. Maybe I need to try a different modem download?
Any suggestions much appreciated. Thx
Click to expand...
Click to collapse
See my solution directly above your question. It's not "rooting" that caused it, it's "Google" that caused it. Uninstalling or freezing Carrier Services will fix it. Did for me.
Check the litany of * reviews from today alone:
https://play.google.com/store/apps/details?id=com.google.android.ims&showAllReviews=true
Also, both the standard and debloat ROMs for VS99630c from their respective threads and androidilehost are downloading fine for me.

Thx, but did not work for me. I went into TiBu and found carrier services sitting in the non installed portion of the apps. So, I installed it (first with app, then with data) and tried both messaging apps with it installed. That did not work, so I went back into TiBu again and froze it. It still does not work.
I have tried downloading the standard zip from Fawkes zip thread 8 or 10 times or so. It gets to about 8 or 9% , then gives the message unsuccessful.
I will keep trying. Thx for your suggestions.
As an edit. My phone has also started giving me problems with my fingerprint recognition and my phone dialed has suddenly changed looks forcing me to constantly press and swipe an unlock button to keep the dial pad open if I hesitate too long in punching in numbers or trying to change to speakerphone from there.
I don’t know if it is something I have done/installed (wrong modem perhaps?).
And having the new XDA transition at the same time certainly didn’t help .

gimpy1 said:
Thx, but did not work for me. I went into TiBu and found carrier services sitting in the non installed portion of the apps. So, I installed it (first with app, then with data) and tried both messaging apps with it installed. That did not work, so I went back into TiBu again and froze it. It still does not work.
I have tried downloading the standard zip from Fawkes zip thread 8 or 10 times or so. It gets to about 8 or 9% , then gives the message unsuccessful.
I will keep trying. Thx for your suggestions.
Click to expand...
Click to collapse
I don't know what to tell you about the downloads, confirmed they work.
You don't need to freeze CS, you can literally just uninstall it from the Play store. It's just an enhancement for the Google MEssages app they broke. if you don't use Messages, you surely don't need it. I don't know what you meant about CS showing up in the "non installed portion of the apps". It's either installed and frozen or thawed, or it's not. Maybe you had a backup there for reasons? Regardless, you certainly need to reboot after changing CS, not sure if you did that.
You have alot of other issues coming from RR, then flashing a modem, then trying to dirty flash VS996. Since you have TB already, you should definitely backup your apps, then Maybe clean flash VS99630c once you've followed the WTF thread. You should probably wipe your system after the other ROMs and just start over.

That certainly was a quick answer. In TiBu, under “backup/restore”, I have all the apps that are currently on my phone—a very long list. This list can be frozen, etc., and is bolded and colored fonts. Scrolling down that list, it ends and a list starts that is not bolded and has lines thru it. I guess these are apps, etc. that I have, at one time, had on the phone and can be re installed via TiBu.
I was trying to “start over” by downloading the vs99630c rom and try it. Where were you thinking I need to start over at? I wish to work only on “zips” via twrp, as I don't have much luck/knowledge with kdz and computers.
Thx, again.

Again, I'm the furthest thing from the expert here, but he's on travel! Check the WTF thread, because I'm not sure what happens when you wipe with the flashes you've made. But you'd probably start from 6.7. MORE TWRP ACTIONS here:
https://forum.xda-developers.com/t/...ar-instructions.3790500/page-10#post-76584629
I would reboot to TWRP and do a complete system backup in case this goes tits up you can restore that from TWRP. Then I would boot to OS and back up everything in TB, then delete all uninstalled backups through the batch actions. Then reboot to TWRP again, wipe, install the VS99630c ROM, install MAgisk, reboot. Make sure your install works then restore your apps through TB.

Ok, thx. I wish to install the vs99630c rom zip now (not the debloated) and am unable to download it from JohnFawkes LG V30 vs 996-30c thread from here on xda. I have tried via my phone about a dozen times now and it stops now generally after the 10 to 20% zip has downloaded. I even tried it a couple of times downloading onto a laptop. Can you possibly point me to a different link that I can try? I need to be on Verizon’s vs 996 and not on the 998 rom, I think? Sorry for the big bother.

Well, I did finally find a download mirror on here from chazzmatts thread using his mirror. It is downloaded now. I will try this installation before going thru the wtf steps you referred me to. If this doesn’t work, then i will try it.
thx, again for your help.
As an update, I did a clean wipe and installed this zip. So far, it seems to have settled things down for. I was able to text (2) and make a phone call. Both worked. I did agree to everything they asked (I normally refuse things such as location, etc.). I’m happy for now. Later, I may try to reinstall the debloated zip.
Ideveraux, thx for all your help on here. I really appreciate it.

Make sure you backup TWRP and TB. Just saying!

And to the OP, I’m sorry I hijacked your thread. I hope you got yours solved, too.

I had this problem after owning the phone for several days.
I'm not sure why, but when i installed Google's "Messages" app, the problem was fixed.
I didn't have to run the messages app, just install it. The stock app suddenly started working again.
I then uninstalled google messages (without ever running it), and the next day I had the same problem.
Once again; I installed google messages, and the problem solved itself without ever running google messages.
This time; I haven't uninstalled google messages.
I'm guessing that something about SMS settings got messed up (i checked them when the problem first happened and couldn't find a problem), and installing a new message app restored the settings to normal.
TLDR: if SMS stops working, Install Google Messages. Problem solved.

Lozv said:
I had this problem after owning the phone for several days.
I'm not sure why, but when i installed Google's "Messages" app, the problem was fixed.
I didn't have to run the messages app, just install it. The stock app suddenly started working again.
I then uninstalled google messages (without ever running it), and the next day I had the same problem.
Once again; I installed google messages, and the problem solved itself without ever running google messages.
This time; I haven't uninstalled google messages.
I'm guessing that something about SMS settings got messed up (i checked them when the problem first happened and couldn't find a problem), and installing a new message app restored the settings to normal.
TLDR: if SMS stops working, Install Google Messages. Problem solved.
Click to expand...
Click to collapse
I tried that initially and that's not the accepted fix at all. Read above.

Related

Market and Gmail app fails after root and CWM install

I installed the new OTA update earlier today and then did the one click mod.
Then installed CWM Recovery using the guide on this site.
Everything went perfectly the first try. I have ROM Manager installed also.
Browsing works fine.
When trying to download an app it errors out in the info bar and says, "Download was unsuccessful." Sometimes AppBrain will say connection error after opening.
Gmail app gives me a connection error, as does Google Talk.
I've tried clearing the data and cache for all these apps including the Download Manager and rebooting. I'm treading in unfamiliar waters and I'm not sure what to try next. I'd love some help please!
Was so excited that everything went flawlessly and now this...
I waited for the OTA update before rooting just so I'd be as legit as possible. I'm not sure if the root caused the problems or if flashing CWM caused the problems, so I've been trying to find a way to go in reverse and get rid of CWM, but I haven't found anything that's made sense yet. From what I gather I'd have to put the stock Recovery back, and I don't know how to do that. All I have is a ROM Manager backup that I performed after the CWM install.
I'm confused and I hope someone can point me in a safe direction.
Fixed itself. Glad I was patient enough not to try something stupid.
See, I was out of cell service while rooting. Once I got into 3g service this morning everything started working. Even turned airplane mode on and everything works via wireless now.
Haven't a clue why, but I'm thankful nonetheless. : )

[Q] System UIDs Inconsistent... Please Help

I get this message when I boot up.
I cannot access settings so I cannot perform a factory reset.
Is there any way to factory reset when you cannot access "Settings" because of constant force closes.
I am running stock but with lots of side-loaded apps.
I can access the file explorer. That is the only thing I can open that will remain open even though I get constant force close popups like "android.process.acore has stopped... android.process.media has stopped unexpectedly...
Is my gtab toast? Can it be saved or should I return it?
I get this all the time, with all the mods I do. Don't worry, your system is fixable.
For me, I use clockworkmod recovery .08. There's a "fix permissions" option and this always fixes the problem for me. It also allows a data wipe within recovery.
If you are 100% stock, you could try one of the stock ROM's here as well - that might get you working. You have a few options, here. Check out the FAQ in my signature. I'm actually posting up the new stock update that I pulled from TnT, today.
EDIT: Direct link the the stock ROM updates -- http://forum.xda-developers.com/showthread.php?t=842000. You'd need to understand how to actually run these, which I mention in the FAQ section.
thx Roebeet, I was able to update to the new stock rom.
But I still have the same problem. Is there any other way to wipe my data. Can it be done while connected by usb or do i have to root it?
Is there any hardware button method to do a factory reset?
I still cannot open settings... it gets canceled by the force closes.
I am ready to give upon my G-Tab which I was enjoying so much.
Does anyone know how to wipe the date if you cannot open settings???
Try clockworkmod - it really is a great tool. You can find it in the Tnt Lite dev section as I have a link for .08.
For UID issues, "fix permissions" will correct it. And you can wipe data via clockworkmod as well. You can even remove it by flashing back to stock -- the latest stock firmware works as I've done it myself, the other day.
Btw, there are so many threads here that I sometimes miss replying. I dont ignore, I just might miss a post. Always feel free to PM me if you have a question.
I had a similar issue where something got corrupted in my user data and I was completely unable to start the settings or open the keyboard. I had to flash back to the full vanilla ROM because it contained clockworkmod, which was the only option available to accomplish a factory reset. That wasn't a fun day.
Think I figured out a key reason for sudden UID issues
People including me are getting UID errors even after having a stable rom and several reboots with no issues. Based on guinea piggin' my G, I can confirm the issues happen on apparently stable installs anytime you update a Google app.
Case in point, I updated Google Voice and Gmail and soon after I rebooted the G- UID city. I have started with a clean rom and installed many different apps to test. The only apps that hose the device at reboot are the GAPPS and it is not just if you update with the package. Simply updating from market will work fine, until you reboot and then it is a few minutes for trying to shut the device down and then perhaps two reboot attempts using fixed permissions.
TnT 2.20 (at least) does NOT like GAPP updates. How could VS bork this up so bad that fundamental apps for Android bork the device?
Again, the Tap UI team and who hired them and approved it on the Gtablet should be fired, rehired for a minute and then fired for good. Word.
This sounds kind of "preachy," but don't give up.
There is a learning curve to the G-Tablet, and it takes a good bit of reading on this site and assimilating the info.
I will testify that I had a hugely bad malfunction and and even worse fix on my tablet.
Using suggestions from helpful folk -- and carefully researching what I needed to do -- I was able to get my tablet back working just fine. To be sure, it's not stock any more!!! But I actually believe that with all I learned about flashing, mods, etc., I now could go back and make it stock again if I wanted to.
Don't give up. Just keep reading and researching the learning.
Rev
rushless said:
People including me are getting UID errors even after having a stable rom and several reboots with no issues. Based on guinea piggin' my G, I can confirm the issues happen on apparently stable installs anytime you update a Google app.
Case in point, I updated Google Voice and Gmail and soon after I rebooted the G- UID city. I have started with a clean rom and installed many different apps to test. The only apps that hose the device at reboot are the GAPPS and it is not just if you update with the package. Simply updating from market will work fine, until you reboot and then it is a few minutes for trying to shut the device down and then perhaps two reboot attempts using fixed permissions.
TnT 2.20 (at least) does NOT like GAPP updates. How could VS bork this up so bad that fundamental apps for Android bork the device?
Click to expand...
Click to collapse
Not true for me, I installed the new Gmail from the Market with no problems. I am on TNTLite 2.2.1.
Google Voice has always been a hack for a tablet, since it is not actually phone. You might want to pull it out and see if your issues are solved.
I am back up and running thanks to clockwordmod. Thanks again!
ninjaprofessor said:
I am back up and running thanks to clockwordmod. Thanks again!
Click to expand...
Click to collapse
Good to hear and thanks for the update!
I am currently having this problem. I am hoping to sell my 10" Android 2.2 Tablet PC on Craigslist... I need to fix this Error... I've only used it 10 times to play Angry Birds. The forum with the links I am confused as to what one to use... I am younger I must say. I am not a 21 year old "computer whiz"/.NET/OS maker... I do make websites. Besides that... I do not know how to "Wipe my system partition" as my Error message says to. Especially due to the fact I cannot open Settings. PLEASE HELP. I may have repeated things said above in his problems but I would like a "NOOB" walk through... (Because I am one). Please help. Thanks in advance. -Sophomoric
Hey, I had a same after my phone battery was empty and it turned off. I kept it off and recharged it, then I had the feeling "I'm feeling Lucky" -.-' so nice from google. xD
Had to wipe everything then full reinstall... such a pain.
Probably the cleanest solution HERE

[Q] ERIS receiving TEXTS stopped working!!

Hey.. I just flashed a rom to my droid eris and the Rom worked fine and everything was great until i realized that i CANT receive text messages! So i tried resetting everything and flashing some other roms until it worked and it still doesnt work.
HOw can I get it to receive texts again?
httjs said:
Hey.. I just flashed a rom to my droid eris and the Rom worked fine and everything was great until i realized that i CANT receive text messages! So i tried resetting everything and flashing some other roms until it worked and it still doesnt work.
HOw can I get it to receive texts again?
Click to expand...
Click to collapse
Which rom are you using and what have you flashed? First thing I'd suggest trying is to flash a 2.1 rom such as xtrsense. Open market and install the app APN backup/restore. Backup your APN with the app. Flash the rom you want to use, install APN backup/restore and then restore APN. That would be my first suggestion, it's worked for several others that I'm aware of.
+1 what CondemnedSoul said.
I had that problem. I unrooted, then could receive text after that. so rerooted and flashed the rom back and was still able to receive, so that was my fix.
chadw80 said:
I had that problem. I unrooted, then could receive text after that. so rerooted and flashed the rom back and was still able to receive, so that was my fix.
Click to expand...
Click to collapse
Yes... you can' also do it this way but I would only suggest this as a last resort.
i'm actually having the same problem after flashing to GSB 1.2. When i was on 1.2 i couldn't send or receive and now that i'm on 1.4 i can send but not receive. i would have asked in the GSB thread but apparently you don't know anything about anything if you don't have more than 10 posts...
lygris said:
i'm actually having the same problem after flashing to GSB 1.2. When i was on 1.2 i couldn't send or receive and now that i'm on 1.4 i can send but not receive. i would have asked in the GSB thread but apparently you don't know anything about anything if you don't have more than 10 posts...
Click to expand...
Click to collapse
See post 2 above. I still say try that first before unroot and root again.
Sent from my Ginger Tazz using XDA App
I just realized same thing happened to me...
I have the same problem ever since flashing from GSB v1.2 to v1.4. Tried nand restore back to FroShedYo and KaosFroyo...no dice. Gonna try CondemnedSoul's suggestion. Hope it works!
btw My gmail stopped syncing also at the same time, but worked when I went back to Froyo.
[edit] Thanks to CondemnedSoul my eris is rockin GSB v1.6 and EVERYTHING works!!
omik47 said:
I have the same problem ever since flashing from GSB v1.2 to v1.4. Tried nand restore back to FroShedYo and KaosFroyo...no dice. Gonna try CondemnedSoul's suggestion. Hope it works!
btw My gmail stopped syncing also at the same time, but worked when I went back to Froyo.
Click to expand...
Click to collapse
Go with what I suggested for the text problem. As far as gmail... Check your accounts and sync and make sure gmail is enabled to sync.
This has happened to me many times before. Notably, it also happens if I leave WiFi on when I reboot my phone. Here's what I do (in order, usually step one or two works, I've only ever had to unroot once):
1. Turn airplane mode on, reboot the phone, turn airplane mode off
2. If your previous ROM was running the same version of android, restore a Titanium backup of your dialer storage and reboot
3. APN backup/restore, as mentioned before
4. Unroot, reroot, reflash, as mentioned before
To test, remember you can always send your own number text messages
dc9884 said:
This has happened to me many times before. Notably, it also happens if I leave WiFi on when I reboot my phone. Here's what I do (in order, usually step one or two works, I've only ever had to unroot once):
1. Turn airplane mode on, reboot the phone, turn airplane mode off
2. If your previous ROM was running the same version of android, restore a Titanium backup of your dialer storage and reboot
3. APN backup/restore, as mentioned before
4. Unroot, reroot, reflash, as mentioned before
To test, remember you can always send your own number text messages
Click to expand...
Click to collapse
Gotta love Calvin and Hobbes!
Did the fix and everything works and my gmail not being enabled was the problem. Never thought to check that

[Q] Help...I've screwed up my sms/mms

Installed ressurection remix 3.1.2, all went well, love it. My first foray into Custom Roms and loving it :good:
Discovered today I cannot send Mms, done my research and tried instructions through faq provided by Petrifyre to update the SMCS - here http://forum.xda-developers.com/showpost.php?p=26793521&postcount=38793
I must have done it wrong (I didn't understand it that well if i am honest!) now I cannot even send sms, never mind mms , i am gonna do a fresh install, this time remembering to make a back up but i guess it wont work again so will need guiding through it.
Any chance of anyone walking me through it? Please help a noob out.
Thx in advance
It is a Galaxy SII i9100 on Vodaphone
Cristoff1903 said:
Installed ressurection remix 3.1.2, all went well, love it. My first foray into Custom Roms and loving it :good:
Discovered today I cannot send Mms, done my research and tried instructions through faq provided by Petrifyre to update the SMCS - here http://forum.xda-developers.com/showpost.php?p=26793521&postcount=38793
I must have done it wrong (I didn't understand it that well if i am honest!) now I cannot even send sms, never mind mms , i am gonna do a fresh install, this time remembering to make a back up but i guess it wont work again so will need guiding through it.
Any chance of anyone walking me through it? Please help a noob out.
Thx in advance
It is a Galaxy SII i9100 on Vodaphone
Click to expand...
Click to collapse
Sorry, this is not what you want to hear but ...
... next time use SMS Backup & Restore app from Play store before flashing a new ROM or wiping your data.
That's the way you should process everytime.
Before wiping or flashing, backup everything you don't want to lose.
It_ler said:
Sorry, this is not what you want to hear but ...
... next time use SMS Backup & Restore app from Play store before flashing a new ROM or wiping your data.
That's the way you should process everytime.
Before wiping or flashing, backup everything you don't want to lose.
Click to expand...
Click to collapse
yeah, i realise i have alot to learn, but i am a quick learner.
My immediate issue is i have buggered up phone, tried a re installation of rom to try and fix issue but to no avail, i have tried my sim card in another phone and it does not send texts from this even. Have i knackered my sim card?
Cristoff1903 said:
yeah, i realise i have alot to learn, but i am a quick learner.
My immediate issue is i have buggered up phone, tried a re installation of rom to try and fix issue but to no avail, i have tried my sim card in another phone and it does not send texts from this even. Have i knackered my sim card?
Click to expand...
Click to collapse
i dont think that has happened cuz of the custom rom installation... jus call customer care and get the issue resolved. mostly u will need to configure MMS settings & Message Center Number(for SMS).
ctg60000 said:
i don't think that has happened because of the custom rom installation... just call customer care and get the issue resolved. mostly u will need to configure MMS settings & Message Center Number(for SMS).
Click to expand...
Click to collapse
You won't have buggered up your SIM card - very VERY unlikely you will have done any hard damage by installing a custom ROM!
What you probably will have done is messed up your mobile internet/MMS APN settings. It's a major issue in any custom ROMs - mainly the ones that are CM based or anything non Samsung ROM based. I was having major problems with it - i use SlimBean on my S2 with Dorimanx kernel. It always fails, but after i deleted all the access points completely and then created the 2 ones specific to my network (o2), and then cleared all the App Data for messaging (very important otherwise it will still fail), all works great. By App data i mean going into the settings menu, and then into Apps, find the Messaging app, then you will see an option to Clear Cache/Clear Data. do this then force stop (NOT disable). This will ensure all works nicely.
I tried all the info on the web for setting up the APNs, none seemed to work properly - in the end i put an original Samsung ROM on, then noted down all the settings for the working APNs; then re-flashed the custom ROM, and deleted old APNs and created two new ones based on my noted settings.
Using custom ROMs is always a challenge as most people have different things installed in different ways. it's a steep learning curve, but satisfying when it works - I now find that if i try a proper Sammy ROM I end up going back to the custom ones in a day or less as they are better

Samsung Galaxy 5 (G900T1) Updates Extremely Slow or Fail

I have a Samsung G900T1 with rooted stock 6.0.1. This problem has been going on for 2 months or longer. My apps are set to auto-update without notifying me, over any connection. So I was unaware exactly when this problem started.
App updates barely crawl, then ending up stuck at 100% downloaded after taking an incredibly long time to complete (as long as several minutes). I know that new installs sometimes fail.
What I've done:
- Selectively disabled wifi, to force T-Mobile data for updates
- Cleaned every way I can do, used Trimmer app, stopped using more than one "kernal editor"
- Performed nandroid backup then factory reset and restored
Nothing seems to help.
Initially, I also erased all media files and unused apps. At this point I have 70 apps pending update. If I want to install a new app I first have to halt the update process to deprioritize those, then attempt install, which behaves as stated above.
I'm thinking the problem likely resulted from installing a couple of "App 2 SD" programs, attempting to open up primary storage. I'm guessing I tinkered too much. For a time I directed downloads to the SD card, but the performance degraded. I used the specified "backout" then uninstalled the app2sd apps. I had hoped the phone would return from crippled to slow, but now I have both.
Any detailed suggestions and all on-point questions appreciated.
Odin back to stock rom ... re root then reflash twrp then flash your custom rom.
Remember, if you are on 6.01 then you need to flash stock 6.01 you cannot flash a previous older rom
~~~oka1
Thank you for the suggestion. I am using stock rom (rooted + TWRP) and followed a longer path to fix the issue. Unfortunately, I now don't remember the exact steps, but I believe the source of those steps was not on XDA. I realize not much help, but I wanted a process less risky than factory reset or rom reinstall (risky when I do them, not necessarily in general). I assume not a big issue here at XDA since I just researched and found only one other direct question on the topic that was never stated as resolved. I would expect your method to work, and appreciate your help.

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