Screen getting purple blotches - Motorola Edge + (2020) Questions & Answers

So I know this is a pretty common issue with this phone, but all was good for me until I was playing roblox with my daughter for an extended period and the phone got slightly hot. Now every time the phone gets even slightly warm the corners and notch, as well as anything on the screen, will repeat down the screen several times in a weird purple colour and the left edge has a green tint. I'm assuming this is a hardware fault and judging from the forums it is getting worse by the day (more users experiencing it). I tried contacting motorola but they are not getting back to me. Has anyone on here had this happen and if so how did you get it fixed/contact motorola?

Same here, it was good for a couple of weeks. A few nights ago I observed a green cast when adaptive brightness was on and the brightness was set to low. Today the purple artifacts appeared. now they are gone again.
I read that motorola has been trying to fix this with software and is stating that this is not a hardware issue.
disappointing though.

Related

Screen went completely red upon waking

About a week ago I had just checked an email using the gmail app and put the phone to sleep. I then remembered I needed to do something else on my phone, so I woke it back up. Upon waking, the entire screen was red, I could see the background still, but there was noticeable artifacing at the top of the screen. I unlocked the phone, and it was still the same. I could use the phone as normal, but the entire screen was a translucent red. I put the phone to sleep and woke it back up and everything was back to normal.
I am still in my 30 days of ownership, so I was wondering if anyone thinks this was a one time bug or if there is a deeper problem. At the time I was not rooted and was running 100% stock.
I'd most definately take that phone back and exchange for another.
It _might_ have been a one time issue, or it might have been a symptom of a hardware issue. Why risk it?
Thats not really a common issue... in fact the first that Ive heard of. Could be a one time issue... or a hardware LCD/screen issue. Id take it back.
I hadn't heard of it either. When it happened the phone was only a few days old.
I regularly replace iphone 4 screens and I have come across red tinted screens. At least on them it was a sign of screen problems, not software. Samsung does/did make screens for Apple. I've never heard of an iphone having a red screen then dying. I have heard of them being red and not ever going back to normal colors.
Not worth the risk for me. If it was my phone I'd exchange it.
Sent from my páhhōniē
I had a similar experience, except the screen went green, and wouldn't go away until I rebooted. It was probably due to CF.Lumen though, or at least that's what I thought.
On my Captivate, every once in a long while the screen would boot or unlock with a weird color tint. Seem to recall it having been green, but couldn't swear to it.
Either way, a quick lock/unlock again made it go away. Always figured it was a software bug somewhere in the display driver...

[Q] Screen flicker/dims/blacks out issue

Any help much appreciated....I have an issue with my screen flickering, dimming very faint and going black when i touch my screen. sometimes my screen will go black for long periods of time and phone is practically useless. This is not an issue of just a slight flicker on light colored screens that I have read other people describe. The screen does not always do this but is definitely getting more frequent. The flickering/dimming happens when I touch screen and especially when I touch it with more pressure. It also seems to be more sensitive on the bottom half of the screen.
I consider myself as the "scientific type" and have been testing many different scenarios trying to find a rhyme or reason to this happening. The only thing I have found is that if I keep my phone out of my pocket the problem seem to not happen. Then I can put my phone in my pocket for as little as 5 minutes and my screen could be messed up for hours. Everything else about phone seems to work great.
At first I was thinking this was a software issue but now I am leaning towards hardware? I am rooted, unlocked with s-on and cannot send back for warranty. I was running mean Rom for many versions and have also gone back to stock rom and stock kernel and experience same problem. Many reboots and clean installs too. I have also taken phone apart and reconnected all ribbon cables hoping there was a bad connection.
My Evo lte is only 4 months old and has never been dropped nor has it ever been wet. There are no scratches on screen and has been in otter box since the phone was brand new. I am running out of ideas and am I dire need for advice.
Thanks,
Mike

Brightness fluctuates in low light conditions

I have a 920 that came preinstalled with Portico ROM version (I bought it about two weeks ago). It's a great phone and improvement over my LM800.
One thing is bothering me, though. In low-light conditions the screen brightness keeps changing from normal and readable to hardly readable. It's like the light sensor is constantly flipping between two states. I read some report on the internet that I am not the only one.
Some suggested that it could be fixed by turning the phone of and turning it on in complete darkness and unlock the screen. That sounded a bit strange, since the screen will emit a lot of light during the boot process, but I tried it anyway... didn't work.
Anyone else experiencing this issue?

Screen Burn?

Hello.
Today i noticed that my main screen has a burn in.
I used AMOLED Burn in fix and i can see the message bar from whatsapp and also the bottom screen buttons etc.
Anyone else had this problems?
Considering the v10 uses LCD, not OLED or AMOLED....no
Sent from my LG-H901 using Tapatalk
But why can I see whatsapp text entry bar thing on the grey background. And also the home/back buttons etc
LCD does not burn in. I don't know what you could be seeing, but it seems very highly unlikely.
Sent from my LG-H901 using XDA Free mobile app
aniqpirzada said:
Hello.
Today i noticed that my main screen has a burn in.
I used AMOLED Burn in fix and i can see the message bar from whatsapp and also the bottom screen buttons etc.
Anyone else had this problems?
Click to expand...
Click to collapse
i have the same issue. i dont know what to do. it has some kind of image retention issue. after that i also noticed a lot of deas pixels.
davidcastyalexandra said:
i have the same issue. i dont know what to do. it has some kind of image retention issue. after that i also noticed a lot of deas pixels.
Click to expand...
Click to collapse
mines seemed to fix itself
aniqpirzada said:
Hello.
Today i noticed that my main screen has a burn in.
I used AMOLED Burn in fix and i can see the message bar from whatsapp and also the bottom screen buttons etc.
Anyone else had this problems?
Click to expand...
Click to collapse
I've had this problem for a few days about 2 weeks ago, I could still see AT&T in the top corner. It did look like it was burned in but I knew it wasn't since it's LCD so I didn't worry about it too much. It randomly fixed itself. I wonder what caused it.
I have the same exact problem. And it heals itself but 5 mins of whatsapp use and there it is again. It is so annoying. I m thinking of returning it!
I would suggest to get rid of what's app. That seems to be the common cause for the majority here. Could be what's app is bad app to run on V10
If you dont call this a screen burn then what is it:
http://imgur.com/a/zQWIR
After 3hrs of wave navigation
Grey background to show effect
This won't be too helpful since I can't remember for sure what I was looking at when it happened but...
Earlier today I noticed that my keyboard was showing "in the background" of an app as though it was burned in.
It was definitely strange looking.
I think it was the weather channel app (which had no need for a keyboard popup) yet it almost looked like the app was transparent with the keyboard behind it.
It's definitely not doing it now but it was really weird looking!
Sent from my pretty nifty brand new LG V10
Guys please relax that's just image retention as far as LCDs are the topic. Unless if you stay at the same thing for like 5 hours (this [might] cause a permanent retention i guess).
the only thing that is prone to burn ins are OLED screens. And burn ins are permanent... because they are a burn.
LCDs only retain images because the crystals in their display tends to stay at the same position they are in after a long period of use but this doesn't actually produce damage and doesn't stay permanently. Once the display changes (either turned off or a different thing is displayed) they would eventually return to their normal state and work just fine.
Interesting. I wasn't really "unrelaxed" though... Just never saw it before so I figured I'd share my experience.
Sent from my pretty nifty brand new LG V10
I just noticed a burn-in, or some kind of image retention. I accidentally left my phone on all night while sleeping and the next morning there was a burn in on the top of the screen. It's only noticible when I pull down the notification bar because it's gray. I can only see it in the gray. The whole status bar is burned-in. It has been gradually dissipating. I also noticed a little bit of this when I used Waze for a long road trip a couple weeks ago, but it wasn't as severe of a burn in. At least it is disappearing slowly.
SuhasTheBest said:
I just noticed a burn-in, or some kind of image retention. I accidentally left my phone on all night while sleeping and the next morning there was a burn in on the top of the screen. It's only noticible when I pull down the notification bar because it's gray. I can only see it in the gray. The whole status bar is burned-in. It has been gradually dissipating. I also noticed a little bit of this when I used Waze for a long road trip a couple weeks ago, but it wasn't as severe of a burn in. At least it is disappearing slowly.
Click to expand...
Click to collapse
Same happened to me today. Slept through an amber alert that caused my screen to stay on. When i woke up my phone was off and hot to the touch. Switched batteries and noticed after powering on the amber alert was still faintly visible in the backgound. After about 10 minutes of screen use it gradually faded away.
LG V10 From TMobile Image Burn !
My LG V10 Its Haves A Problem When Im Waching Netflix At My V10 I Can See The V10 Google Search Bar Like In The Back Of The Screen Can This Be Fix ??? Help Please And At The Main Screen I Can See Like Logo Of Things Im Not Using ???
rvnlvrz said:
Guys please relax that's just image retention as far as LCDs are the topic. Unless if you stay at the same thing for like 5 hours (this [might] cause a permanent retention i guess).
the only thing that is prone to burn ins are OLED screens. And burn ins are permanent... because they are a burn.
LCDs only retain images because the crystals in their display tends to stay at the same position they are in after a long period of use but this doesn't actually produce damage and doesn't stay permanently. Once the display changes (either turned off or a different thing is displayed) they would eventually return to their normal state and work just fine.
Click to expand...
Click to collapse
Apparently officially termed "image persistence". Your post recreates a lot of the language from that article. Yeah, LCDs don't burn-in so this topic seemed rather odd to me. What could start showing up is the "dynamic contrast" done with LED backlights to LCDs burning-in; the fact that I've never heard any reports may mean it is uncommon, but I'm cringing at it happening in the future.
emdroidle said:
Apparently officially termed "image persistence". Your post recreates a lot of the language from that article. Yeah, LCDs don't burn-in so this topic seemed rather odd to me. What could start showing up is the "dynamic contrast" done with LED backlights to LCDs burning-in; the fact that I've never heard any reports may mean it is uncommon, but I'm cringing at it happening in the future.
Click to expand...
Click to collapse
Or image retention. It does go away though. Maybe a bad batch too? I drive from Ohio to Orlando, FL with Google maps on the entire time and bendy had a retention issue. All the ones with the issue also said the screen was hot. Corks that be a factor?
Sent from my LG-H901 using XDA Free mobile app
I have had my V10 since December (from T-Mobile). Initially no problems to report, but the image retention issue has become progressively worse (as I type this, the image of this site is being temporarily "burned in"). my father also got a V10 the same day, but does not report this issue. User activity may be leading to a faster declining lifespan of phone, but both phones have had a drastic increase in overheating since receiving the Marshmallow update, which may also be playing a role in the even greater amounts of image retention (a single game of candy crush leaves a residual image).
I'm 19, so like most millennials, I use my phone constantly which is possibly why I have this issue, but it is unfortunate to think there's a chance my phone is slowly dying from general use.
same issue with my v10 (bought a month back)
i think my culprit is Deer hunter 2016...as its the only game i play& only notice it more once i have played it.. i have also seen that if i keep my phone off during the night.. it usually goes away.. while if my phone is ON (standyby) during the night.. it stays. i didnt turned my phone off for the past 2 nights & the burn is pretty much there as you can see. my phone is an ATT v10 h900 on lollypop.. any suggestion will be appreciated.

For anyone interested, some info about screen flickering issue.

Seems that a lot of people complain about this bug/glitch. It mostly happens with this device, specific to some carrier like s5 t mobile etc. Mostly what people face is flickering with a green/yellow nuance that covers at least half of the screen, and that happens when you set screen brightness on minimum. Some other ( like me ) also get the flickering while turning the screen on or off. So I started doing some searches over the web, and tried all the 'fixes' possible. Sadly to me nothing worked. Some of these 'fixes' are :
Turning off auto brightness.
Turning off adaptive display.
Turning off screen overlay ( found on developer settings )
Also other strange ones like removing your sd card etc. Few people say that these worked for them, but for me it didn't.
I tried booting on safe mode, and the problem was still there. I also flashed official 5.0 and the same. So the only thing left was to blame the hardware. But I was sceptical about this since the problem is not persistive, sometimes it happens, sometimes not. Sometimes it happens on small scale, sometimes it is worse. Also a lot of people say that their devices were working fine and the problem started after marshmallow update. A certain person on an online forum claims that he/ she spoke with samsung officials and they are aware about this problem and working on an update to fix this. Does this mean it is not physical problem but just a software glitch ? Hard to say, I sent my phone to different local repair shop and they say it is screen physical problem. But maybe they just want to scam me and take money ( new screen costs too much )
After going through all these, I just got the idea to try and flash an older firmware, like kitkat. And to my surprise, on official kitkat rom it still does the problem, but FAR less.
So TLDR if you have this glitch and gave up on all the 'fixes' you found online, try flashing kitkat, it might work for you even if it's not a permanent fix.
I'm sorry to bump this topic being that it seems dead. However after my own research and now my second S5 from T-Mobile. I'm at the same point as you. My research states that it's more of an AMOLED screen issue, which after a factory reset and flash of older ROM and such does make sense. However, at the same time it could be an actual issue with the screen.
It's definitely a hardware issue in my case-cold temperatures exacerbate it ie-I have no flicker issues in the summer, but get flicker issues in the winter if my phone cool's down to the 60s. The flicker goes away if I heat the screen.
It seems the lower the temp, the more wattage (brightness) is required for the display matrix to function; insufficient wattage/heat when the screen is activated, and the matrix collapses. This is why it autobrightness tends causes issues when it provides power below threshold for matrix stability.
Easiest legitimate econimical fix is ordering a replacement screen, if you have reaervations about yiur shop doing it, it's a very easy/cheap/simple process to do yourself and plenty of how to YouTube videos.
okay, I will solve this issue for yall. I have an s5 g900t that had the screen flicker issue and also when temps are cold, the screen would blank out till I warmed the screen. I fixed this issue after a year of having the issue. a temp fix which can damage the device was found by accident when I went to change out a broken rear cam. heating the screen with a heat gun during surgery fixed the issue for a while then the symptoms came back. after much much research and testing, I found the amoled screen was the culprit. I ordered a new screen and replaced it. no more issues. I took the old screen and replaced it to my other s5 which is for testing only and the screen flickered under low light and would not come on when cold. so, if you have a screen that is flickering in low light and/or wont come on during cold, its your screen. replace it and fixed. how long the new screen will last? well 2 years later no problems, yet.
FYI, AMOLED screens are notorious for this issue and the manufacture is well aware.

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