Hi all,
Last night my phone started to randomly reboot itself, even in Safe Mode! It's now to the point where I can't even login -- I enter my pin, the 'Phone is starting' overlay shows for a while, and then it suddenly reboots. I haven't installed a new app for at least 2 weeks at this point, and the reboot was happening before I updated my apps. After updating, things seemed to get worse maybe?
Is there any way I can salvage my phone or do I have to hard factory reset via hardware buttons?
Its called bootloop. you need to flash your phone to fix this problem and flashing can fix all the software issues of your device.
I was afraid of that... Just a bit worrying that it happened randomly when running stock.
Ok, thanks!
I had same issue when ran android 9 in 2019, however, I fix this issue by doing a clean flash. Yes, you will lose everything, so make sure you do a backup via google.
Tom_usborne said:
Its called bootloop. you need to flash your phone to fix this problem and flashing can fix all the software issues of your device.
Click to expand...
Click to collapse
If you didn't add an app or update that caused it either the boot load got corrupted or it's a hardware issue. The flash memory should not spontaneously get corrupted unless it's defective ie a hardware issue. However anything is possible... quantum physics.
More than likely it was a poorly written app or update that caused it. 3rd party launchers and power management apps are prime suspects. It may take a week or more to manifest its self as a boot loop. Any signs of system lagging or instability should be taken seriously as they are the only warnings you may get before a boot loop*.
A virus or rootkit** is another prime candidate.
Do a factory reset now. Be wary of which apps you load and avoid any updates until the system is know to be stable. Then add apps and updates one at a time. Updates many times aren't really needed.
Over a year ago I had 2 back to back boot loops on my Note 10+... yes, and 2 factory resets and full reloads.
The prime suspects were as I mentioned above. Neither one was reloaded after the 3red factory reset. A year latter that 3rd reload is still running fast and stable. Fun times
**if your Android version is 9 or above a factory reset will purge any virus or rootkit as long as you don't inadvertently reintroduce it. Be careful what apps you load and what you download.
If the Android version is 8 or below, they are suspectable to a nasty rootkit that requires a firmware reflash to purge. Pie and above are not.
1. For me, it was also itself rebooting, only while phone were in pocket / case. So do not use any of them (searched on reddit forum, was exactly same topic)
2. Maybe sim ejection tool is not correct be inside, don't often open and close it
Related
My phone (Nexus 4) appears to be soft-bricked, and will not boot up. When I turn on the device, it appears to get part way through the boot process but it never completes, and the bootsplash just keeps spinning forever. The top of the phone where the radios/gps/etc are gets very hot during this time.
I've tried: clearing caches within TWRP, factory reset, loading a couple new ROMs, wiping all partitions and reformatting, updating TWRP. Nothing seems to help.
I'm starting to think it's a hardware problem, but I'm hoping that someone might be able to give me some ideas that I haven't tried yet. I can get into TWRP and can load ROMs.
Some background: My phone is a Nexus 4 (mako) and had Cyanogenmod 13.1 prior to the issues, which has been running fine since last year. Recently my phone was acting glitchy/slow, so I decided to clear the cache and dalvik cache a couple weeks ago. This worked great and got things working well again. When I set things up again I also decided to start using DroidWall, which was the only app on my phone using root. About a week ago I also replaced the battery inside the phone since my old battery was shot and could barely keep a charge. The new battery has been working well, and does not appear to be the part of the phone heating up when the phone is stuck booting.
An update. I found that with the Slim ROM loaded, I can run `adb logcat` while the phone is booting to see what's happening. Lineage OS does not seem to ever get far enough to be seen by adb.
When viewing the Slim logcat, there are a lot of logs generated. Within, there are some DEBUG and backtraces displayed. And, I think the phone may be stuck trying the same thing over and over again as I've seen a section appear about the camera several times.
Earlier today I opened up my phone again, and noticed some pressure contacts on the back cover of the case. I cleaned them all to make sure they were making good contact, but it hasn't helped.
Now this is the weirdest thing I've ever encountered! I have a Samsung Galaxy Note 8.0 tablet (n5110) which runs TWRP recovery and Resurrection-Remix-5.7.4 (CM13 based). Everything used to work beautifully until the end of July when an app called “EPB DVR Manager” (in the Play store) received an update. My tablet had to do a whole bunch of updates, so I gave it the “go” and Play Store started doing its thing, updating one app after the other.
At some point the tablet froze. Dead. Even the clock in the status bar stopped. I had to reset the device by pressing and holding power until it rebooted. The next thing was ... boot loop. It seemed to finish the boot animation and at the point when the main screen is supposed to show up it rebooted!
Tried to wipe dalvik & cache. No go, still boot loop. Had to format data to get the device back to life. From there it took me quite some hours of repeated tries of restoring 100+ apps and crashing the device all over until I figured out that it was this specific app - the “EPB DVR Manager”. After figuring out that this app causes the problem, I did two more attempts to confirm what is going on:
First, I did a wipe of dalvik, cache & data, reboot, android setup wizard (setup Google account). Then, as the first action at all, I tried to install the “EPB DVR Manager”. Boom - device messed up again.
Second, I reverted back to stock firmware (kitkat) and installed the “EPB DVR Manager” - no problem at all. So it has something to do with the Resurrection-Remix ROM, but here's the thing:
I have 3 different devices (a Moto G 3rd Gen, a LG GPAD 7.0 and that Samsung Note 8.0) and all three of them run Resurrection-Remix 5.7.4 and the Samsung is the only device which all in a sudden has these catastrophic problems with the latest version of this app (earlier versions installed/updated fine).
Now I understand that my devices run different kernels with different hardware drivers despite all of them running RR-5.7.4.
I would really like to get a clue about what the heck is going on here. Now before y'all are telling me that RR-5.7.4 is dead because it is based on CM13 - I know that. Still, RR-5.7.4 is a way better daily driver than the newer Nougat builds. So how should I try to get “live logs” because the problem always ends in a crashed installation and Android needs a full wipe to recover. I would like to find out what is going on to be able to let the app developer know about the problem (if the app's apk is at least partially to blame).
Even if it turns out that it is RR's fault (and therefore the bug will not be fixed because RR-5.7.4 is dead) I would still want to learn how such a simple transaction like installing an app can cause such a dramatic (and 100% reproducible) crash of Android's data partition.
Thanks for any suggestions on how to catch logging information for this kind of mystery.
Markus.
Hey all,
My phone updated today and ever since I cannot move past the initial lock screen. When unlocked, the UI appears to crash and send me back to the lock screen. My pin code works for turning the phone off, restarting the phone and putting it into emergency mode, which indicates some sort of UI crash.
Because this is a new account I can't post a link to a video of the issue directly, but the YouTube video code is: 8ZhlH-Tt-NU
I have tried the standard fixes like wiping the cache partition and booting into safe mode, but these don't seem to make any difference. Unfortunately I never logged into my Samsung account on this device, so their 'Find My Mobile' service is not an option. I am however signed into my Google account on the device and it does have wifi/network enabled.
The phone is running PPR1.180610.011/G965FXXU2CSA8
On the phones internal memory is a bunch of photos from a recent trip to Japan, I'm a fool for not backing these up sooner but I would hate to lose them.
Has anybody experienced anything like this before, and is there any way for me to get back into the phone, or atleast recover the photos that I took?
Thanks!
Edit:
One potential route out of this I can see is sideloading the same or a subsequent OTA update using ADB to hopefully fix the issue. Unfortunately despite some digging I can't find any updates that will allow installation from: PPR1.180610.011/G965FXXU2CSA8
If anybody has any information on this specific firmware version (Is it beta 3? beta 4? ect.), its installation path and where files relating to it may be listed/hosted it would be appreciated. Also how disasterous would it be to take a mismatched OTA upgrade and modify the metadata to allow it to be sideloaded onto the phone? I assume this would almost certainly break the OS completely but I'm not too sure.
You can try to flash your firmware again with ODIN, but with the HOME_CSC (Important!)
profi_fahrer said:
You can try to flash your firmware again with ODIN, but with the HOME_CSC (Important!)
Click to expand...
Click to collapse
Thanks for the reply Profi I had no idea using HOME_CSC would retain user data. I have tried flashing a few different versions of Pie (wish HOME_CSC) using Odin but with no luck, every time the phone boots I have the same problem. Do you know if there is a sure way to downgrade to Oreo while retaining user data? I have seen a few posts of people attemping this and getting stuck in bootloops, eventually requrining them to factory reset.
To give a final update on this. I attempted the Oreo downgrade, upon reboot the phone was stuck in a bootloop so I updated to Pie again. When the phone booted I tried the pin code as quickly as I could, and after some glitchy graphics on the screen it unlocked. From here I turn on the stay awake while plugged in feature in the developer options and managed to transfer all my data over to PC.
I don't believe it was the firmware changes that actually made any difference, because any further attempts to put my pin in, to remove the pin code for example, failed and cause the same crashing behaviour.
All data is recovered, I have factory reset the phone and all appears to be behaving as normal again. If anybody stumbles upon this with the same issue, all hope is not lost, but unfortunately I was unable to determine a realiable way to overcome it. It seems in this case it was just dumb luck.
Thanks for the assistance.
I have a Galaxy S III GT-I9300 I bought in 2014. After three years, I downloaded a custom ROM from xda-developers (android 4.3 is all I remember about it) and installed it successfully. It worked alright until one day when I wanted to sell the phone and a customer wanted to buy it on short notice, and I rushed to delete my files from the phone, but I destroyed the Android... I connected it to my laptop and shift-deleted some system files.... since then, the phone is delaying when trying to unlock (if i lock it now and try to unlock it a few times, it opens harder and harder), when I'm using apps it continously shows that some .com processess stopped working, and if I try to turn on the bluetooth, the phone instantly freezes and restarts itself.
I tried reinstalling two original ROMs, (version 4.1.2) successfully, but the data on the phone&the system problems remain the same.
I'd like to know how can I make a hard reset, meaning in deleting all the files&settings as it was brand new, just to clear everything, like clearing CMOS. I also think the recovery mode is damaged and I'd like to fix it somehow (if this is possible). The installation process I did for installing the custom ROM from XDA-devs was long and complicated, I had to do a lot of things... and I just want to get the phone fixed and restore to default (or even to fix bugs on this android version) its android, kernel & everything could be ,,reflashed''.
I'm willing to pay if someone helps me fix the problems and it really works. Thank you!
Last week on Thursday, I allowed Verizon to install their Software Update 21 (April 2020.) It made it as far as the going through the optimizing apps and then was stuck in a boot loop. The phone would be usable for about a minute, then would freeze, and then reboot. If I clicked on the System Update option in settings, it would say that a system update was in progress. I chatted with Verizon, and they ended up telling me that the only way to stop the update was to do a factory reset, which I am doing everything I can not to do that as I don't want to lose my data.
I changed it into maximum power mode and it did stop the update for that time being and I was able to use the phone, texting, etc. This allowed me to at least connect the phone to my computer to backup all of the directories. After many reboots, on Friday it finally stopped doing the update and gave me an error which I think was 410. It thought it was updated, though did show as failed. When checking for updates, it said it was the current version. Twice I was able to get the phone to stop by freezing when going to the app and stopping some programs (sadly, I was not able to remember the exact combination that worked) which allowed me to use the phone like normal. All this while, I was uninstalling a large amount of the apps that I had installed hoping that would minimize whatever may have been causing the problem.
Went to each of the google and samsung apps, stopped, disable, and reverted them all back to factory defaults. Guess that was a bad idea, from then on I received an error as soon as the phone started which caused it to go directly into recovery mode. I chatted with samsung and they thought it might be a hardware issue. I still think it is related to their software update, so not a hardware issue.
By using Odin, I loaded the firmware from March 2020, and when it rebooted, it did go as far as optimizing the apps, though anytime it booted up, it would never get past the white verizon loading screen. It took me hours before I discovered that Odin was failing to load the firmware on the phone as the Windows 10 laptop only had USB 3.0 ports which don't always work with Odin, and ended up being successful using my old Windows XP laptop as the USB 2.0 ports worked fine. After a bit hanging on the verizon loading screen, it would reboot and never went past. I have been able to load the March and April 2020, though none of them will ever get past that white verizon loading screen. I did see something say that in loading TWRP, I could possibly do a full backup of the phone which is what I would like to do.
One time I only loaded the AB file for a different version than I had loaded, and it was the first time it went beyond the white screen, only to tell me that the verification failed and it would need for me to do a factory reset. I was able to reboot the phone without actually doing the reset.
I have read many posts here and the forums on androidcentral, and with so many things, I really needed to post to get guidance from people here that can point me in the right direction for any other things that I can try. As you have read, doing everything that I can to get the phone working by keeping my data. Any help would really be appreciated.