I've had issues with my black shark 3 pro just being super slow all of a sudden and basically being unusable. All apps seem to function normally except Youtube which just gives me a black screen when opened. Everything is so delayed though and phone is so laggy that I removed pin just to unlock it easier. I've already factory reset it once with no luck. I've attempted emailing black shark support with no help. So any suggestions or ideas would be nice. Thanks.
Glad to see someone else with this problem. Had it 6 months ago. Try to press hard in the middle of the display and swipe left and right when the screen is on. This should fix it for a few minutes. It's a hardware failure. I am using now a oneplus 8 pro because this phone is sh!t and Xiaomi Support really sux.
Also cant get spare parts in europe
Related
Hello guys, I need some help. Been reading EVERYWHERE and have found nothing similar to this.
I live in Venezuela and bought this phone about 8 months ago through Amazon. Phone is great and worked perfectly until about a week ago when it started to lag quite a lot and the next day the screen started appearing glitchy, as shown in these pictures.
Anyways, I soft and hard reset the device to no avail. The screen seems to be responding to touch quite perfectly (because by holding down the power button and sliding down the screen powers it down) but the screen shows nothing.
I have tried everything I can imagine. I downloaded several verions of the firmware for this phone and flashed them to the device via Nokia Software Updater 4.1.0 and through Nokia Care Suite 5.0 (recovery and refurbish). Nothing seems to help the thing. It finishes but doesn't, really. At times the screen seems to display content perfectly and other times nothing at all or just fragments of images.
Also, the NOKIA logo you can see in white with a black background has small lines running diagonally instead of being perfectly and solidly white like usual (can't really tell from the images but take my word for it).
So, anyways, I'd like to know if anyone has experienced anything similar and has any idea of what I could do to save this phone. Returning it is pretty much impossible at this stage, not to mention I'm sure my warranty has run out already and living in Venezuela does nothing to my benefit.
Thank you guys very much. Hope you can help me out.
PeteBeast said:
Hello guys, I need some help. Been reading EVERYWHERE and have found nothing similar to this.
I live in Venezuela and bought this phone about 8 months ago through Amazon. Phone is great and worked perfectly until about a week ago when it started to lag quite a lot and the next day the screen started appearing glitchy, as shown in these pictures.
Anyways, I soft and hard reset the device to no avail. The screen seems to be responding to touch quite perfectly (because by holding down the power button and sliding down the screen powers it down) but the screen shows nothing.
I have tried everything I can imagine. I downloaded several verions of the firmware for this phone and flashed them to the device via Nokia Software Updater 4.1.0 and through Nokia Care Suite 5.0 (recovery and refurbish). Nothing seems to help the thing. It finishes but doesn't, really. At times the screen seems to display content perfectly and other times nothing at all or just fragments of images.
Also, the NOKIA logo you can see in white with a black background has small lines running diagonally instead of being perfectly and solidly white like usual (can't really tell from the images but take my word for it).
So, anyways, I'd like to know if anyone has experienced anything similar and has any idea of what I could do to save this phone. Returning it is pretty much impossible at this stage, not to mention I'm sure my warranty has run out already and living in Venezuela does nothing to my benefit.
Thank you guys very much. Hope you can help me out.
Click to expand...
Click to collapse
Well that looks like a hardware issue (display + drivers) to me bro, i hope you have warranty on your phone cause imo it needs repair.
Hi hoping someone can help. Had my phone around 3 weeks now and all was great until yesterday. The screen just stopped reaction to touch mainly on the right hand side but I don't think that this is a hardware issue and the screen works everywhere when rotated. I tried a factory reset and problem is still there. I have never rooted a phone in my life so keep it simple haha. Thanks in advance
Any help guys? How can I add a screen shot on here to show what firmware it is running?
I have not had this problem, but I did have a similar problem on another phone before where part of the screen went dead , I think it's related to moisture try putting the phone somewhere dry or blow a fan on it for a few hours see if the touch comes back.
if you have it in a case try removing it
I have a Redmi 5 phone. I had Global Stable ROM than switched to EU Beta. Currently on 8.7.19. I had a problem on both ROM. Randomly my phone slowdowns. Or at least the screen I don't know exactly. I have to press the screen harder and the response can take 1-2 seconds. Locking and unlocking the phone solves it. What can I do to solve this problem?
I have reported the issue. Please confirm it. We need official answers because many people has this. http://en.miui.com/thread-3446668-2-1.html
OK! I'm pretty sure now it's a hardware issue! Flashed TWRP recovery which also had screen freeze problems!!!!!
Than flashed an old firmware 9.2 something and flashed LineageOS over it. Guess what? SCREEN FREEZE!!! It can only mean one thing: it's a hardware issue. It's also explains why they ignore it: because they don't want to admit it! And because this much people has this problem we can say Redmi 5 is a FAILED PRODUCT. Xiaomi should call back this devices and give back my money immediately. But I think we are just ****. They will not care about it. Maybe only the service center can do something about it but it's a long and unnecessarily procedure. I think best option is to sell the phone and NEVER buy Xiaomi again and to stop recommend to anyone to buy it.
{:m016:} {:m016:} {:m016:} {:m016:} {:m016:}
BUG report: http://en.miui.com/thread-3446668-1-1.html
Hi! I have this exact same problem but I ruled out a hardware issue because every time there was slow to none response, if I turned the screen off and on again, it would fix it. I've been looking for a solution and after trying many, many things I've discovered the problem was that I was using the Full Screen option offered by MI, i.e. the option to remove the three main buttons at the bottom of the screen (Back, Home and running apps) and to control the phone with gestures. After going back to the classic three button style, I restarted the phone just in case and I haven't had any more response issues in two days, I think it was a success!!
I also faced this problem for months, specially, after I changed my display as I accidentally dropped my phone a few months ago. Sometimes the screen seems to freeze temporarily, but then -
- turning off and again turning on screen
- swiping the screen (bottom-top) with a little pressure for 1-2 seconds
- slightly bending the device
Any of this three work for me.
What I think:
It's a hardware (display) issue. My newly changed display creates this. But I am quite sure, when my device bends slightly this problem occurs.
I bought a Mate 20 Pro on preorder and noticed within a few days a seemingly non-responsive part of the screen that was an intermittent issue.
Basically every now and again (often enough it’s annoying but not every time) after I unlock the display I am unable to select any app icons in the lower half of the touchscreen. The top half is fine - the home buttons are fine but everywhere from the middle down is non responsive.
I assumed a hardware fault so amazon replaced it for me - and the new device is exactly the same!
Am I just super unlucky and have managed to get two faulty devices a month apart from Amazon or is something else causing the issue?
Thanks.
Think you've just been unlucky,nothing like that on mine
Fine here too. I assume you tested this as soon as you got the phone before installing any app / custom launcher?
Have you tried running smart diagnostic tests manual mode in hicare, there's a touchscreen display test.
Sent from my HUAWEI LYA-L09 using XDA Labs
I only noticed it in use after I used a custom launcher however I tried multiple launchers and saw the same behaviour.
I just did the HiCare test and it says normal. I did hard reset it the other day and it hasn’t happened since so I will see if anything else happens. I can’t say I am thrilled by the thought of another swap from amazon if it does happen. That’s super bad luck.
Hi how did it go after the hard reset?
I got the same issue myself but instead of being the lower half, my entire screen does not respond to touch. I've done a hard reset my self and i do run the stock launcher. Even though my screen still doesn't respond to touch now and then after unlocking the screen or receiving a phone call.
Touchscreen issue
Yup I get it annoyingly so as well! Often takes a "double tap". Pain in the ace!
Phone is global version, worked great for a year, then started getting green edges on screen when phone warms up, then ghost images of icons, text etc eventually screen is unreadable and a grainy green. I don't know what to do to fix it, or where I can have it fixed. Here are photos. It heats up and does this just searching internet or watching youtube. If i try playing game it does this within minutes. When cold is perfect screen.
I am in USA, which makes it harder to find place to repair. Started using a Redmagic 6 since the BS3pro issue.
Another thing interesting, my phone did not upgrade ota since I first bought it. After i moved everything over to the redmagic 6, I reset the Black Shark 3 pro to factory settings. Once I restarted the phone, I seen new update, ended up installing around 4 updates and phone has more features, settings look different etc, wish I knew this in past. But green screen still there, so a little late grrrr.