Cracked screen on the Tab S7+ - Samsung Galaxy Tab S7 / S7 Plus Questions & Answer

I bought the Galaxy Tab S7+ a few months ago and one of the first things I did was to install a tempered glass screen protector. I haven't used the tablet much at all - mostly for trips. Today I turned it on and discovered a hairline fracture in the glass, curving from the one side of the top of the screen to the other. I've never dropped the tablet and always store it in a drawer where nothing else sits on top of it. This is the 5th tablet I've owned and have never cracked a screen before. Has anyone else had this problem? Is it possible that Samsung made the glass a bit too thin in order to keep the weight down?

The battery may have failed, swelled and cracked it. The display may have been prestressed or have been mounted improperly.
More likely the former... or a Ioved one
Children are prime suspects.

Related

[Q] Factory applied screen protector?

Hi guys,
Is there a pre applied screen protector on the Tablet S? Looking closely at the corners of the screen to does look like it but I haven't found any confirmation of this. I have a scratch on my screen and would obviously like to fix that.
Note that it was exactly like this on my Sony Ericsson Xperia arc where I just removed the pre fit screen protector and found a perfectly unscathed glass screen below. SE however declares that they apply a "shatter proof film" to avoid cracked glass displays
Can anyone confirm for the Tablet S? Has anyone tried to remove it?
Thx
Mine never came with one lol
Are you sure? Looks exactly like my phone. You would never have guessed it is there and you need to look really closely.
I bought one last week, and I can confirm there is a screen protector on the Tablet. I bought it in The Netherlands
- SnEAky
Yes, there is indeed one applied from factory, just as there was with my Xperia Play. I did go ahead and add an anti-glare protector on top of mine so I essentially have two protectors on mind now, but I think for most the hassle and frustration of trying to apply a protector without dust/air bubbles etc, simply isn't worth it as you are already protected.
There is a screen protector on the Tablet S just like most of the Android phones from SonyEricsson.
It is quite different from what you can get in the market. The screen protector from the factory is to prevent cracks or breaks. The screen protectors selling on ebay or whatever amazon are for anti-scatching.
I was recommended not to removed the factory screen protector on my X10 once before but I did it. After removing the screen protector, the glass is quite fragile like iphone's. It ends up with cracks at the edge when I dropped my phone from my pocket. Because I was sitting at that moment, the height is approx. 30cm.
Sorry for my bad english.
Mine has a screen protector. It's a 16gb one from the US.
Thanks, looks like the scratch is just on the screen protector then which is good news
On Xperia phones we know it's fine to remove (providing you don't drop it) but would like to hear from someone with a Tablet S. The my scratches aren't big enough to motivate the increased risk of breaking the glass, yet at least..
I have scratch on my screen already, so worry... now since everyone said there is a screen protector I feel better...
It seems redundant to put another screen protector over the factory installed. I can tell there is one on mine since it feels like plastic when I touch the keyboard...Is everyone still putting the sony screen protector over the factory installed?
I did, but it was a b*tch to do so with all the bubbles. But I managed to get them all, but one. See no reason why not use an extra screen-protection when you got one.
Has anyone managed to get this screen protector off the screen? It's a terrible dust magnet so i want to get rid of it and put on the "other" sony one.
daClaus said:
Has anyone managed to get this screen protector off the screen? It's a terrible dust magnet so i want to get rid of it and put on the "other" sony one.
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Click to collapse
I used a fine kitchen knife and peeled it of gently. I did it on the sony lcd-protection. Not the pre-installed one.
kryddan said:
I used a fine kitchen knife and peeled it of gently. I did it on the sony lcd-protection. Not the pre-installed one.
Click to expand...
Click to collapse
Have you found that the sony screen protector has reduced screen sensitivity... especially when typing?
can't said that I had. Did not play around with the screen before i placed the protection over it. It feels fine and responsive. The only thing is that it gets a little harder when it's hot outside and your hands gets warm, but that goes for all touch-devices I guess.
ditto
the matte finish is worth any loss in sensitivity, its fine with the official sony extra cover on and the matte is a BIG diff.
In fact it was a major selling point for me IMO, saw it in store next to the samsung tabs and the glare was hilarious. It wasn't until I was checking the box contents that I realised that the matte finish was due to an extra cover, but since that was part of the deal I didn't care. I didn't realise that it would have any impact on touchscreen sensitivity (?), in my experience with other devices I've not seen such an effect.
I also bought the matte one and applied it over the "other" (since there seems to be no way to peel it of) screen protector. The matte finish is great, and the touch feeling is much better than before. The original screen felt sticky and kind of rubberish when swiping with the finger, the matte one feels more dry. Great improvement!
Didnt get one in the Netherlands, but myn Tablet was a Demo machine in a store
I bought the official Sony protector and I actually really don't like it. I got it on with no bubbles or dust, and the matte finish looks nice when you put it on and feels nice when swiping etc.
Unfortunately, in my case, the touch sensitivity took a steep dive and made swiping vertical lists, vertical combo boxes, etc a real pain to do. By far the worst thing I've found is that the official protector leaves horrid fingerprint marks all over the screen, which kind of ruins the Sony's lovely sleek and shiny looks.
I love my Tablet to pieces, but the official protector I bought here in Australia is truly dreadful.
Don't be a fool, leave the factory applied protector on. It would be like peeling the safety film off of your windshield on your car. There is no practical benefit from doing it.
Either buy a clear aftermarket one or the matte Sony one, but don't degrade your tablet. If you have kids, however, encase it in carbonite ASAP.

Dock with ghost armor

Hello everyone i bought the dock for this thing the first day i bought it and then recently i got ghost armor. I put the prime on the dock and went home i didn't touch it till the morning and now it has scratches and weird screen ripped parts on the bottom... Does anyone have a screen protected or full body ghost armor and fits their prime into the dock with no problems?
Screenshots:
From what I have read and saw elsewhere, you need to get the screen protector option that has a gap at the bottom that matches where the dock would contact the screen. Most screen protector companies have this option for the Transformers.
Check out skinomi, they are the only one that I know has screen protector with the "dock area" cut out. They even have full body skin for both the dock and tablet.
I have been using their skin for my prime for a while, and very satisfied.
GD luck.
I have a screen protecttor but hade to cut the bottom of it off because it doesnt fit in the dock. It has gorilla glass so it should be covered under warranty unless you unlocked it like me. But mine does not scratch the screen maybe a bad dock too.
Is it really worth getting a screen protecter with a cut out bottom...wouldn't that look weird. I might just return the dock and get my money back. I don't use it beside for battery and typing. Asus transformer prime has great battery without it and i am not in college yet so won't be needing the dock for a while. I might just buy the dock later when i go,to,college it might be cheaper too. i making a good choice?
Press thx if I helped!
Sent from my LG Thrill 4G on Cm7 Nightlies with ICS theme!
The cut out doesn't go up that high so it wouldn't be on the screen its self, and you will get used to it and not even notice it. Also the question for the dock is how long until school and will you have the money when you start school?
Someone else actually created a thread about this and it was addressed that if you use some sort of tape over where the dock hinges would sit, it prevents the "scathing". Search these forums for ghost armor and you should see the DIY fix.
Alternative Fix
Here's an alternative to the cut out.
I saw this in one thread and created another one just for it.
Inside the dock is pad on both sides, that rubs against the protector causing problems. If you don't want to cut out your screen protector you can remove this pad with tweezers and clean the adhesive with alcohol.
Whats actually happening, at least with mine, is the screen protector pushes the pad in a little and the protector is then rubbing against the exposure adhesive.
I have Invisi-shield.
The result is an indention of the outer part of the dock, but it stops screwing up the protector beyond that. It's easy, it's free and it doesn't require precision cutting. Just sayin'

Do we really need screen protector for our prime?

Since the prime is packed with Corning® Gorilla® Glass, it should be OK to prevent stretch from daily use, isn't it? I have a keyboard dock and everytime I take out my prime from dock, the screen protector will have a ugly line on the near the connect slot, I just want to take the screen protector away
Gorilla Glass isn't scratch proof, it is just scratch resistant. You can still scratch the glass on your Prime if you aren't careful. Gorilla Glass is strong, but people have the mistaken idea that strength = scratch resistance and this just isn't the case.
Gorilla Glass is strong because is has a decent range of flex before the glass shatters which makes it better suited for tablets and other small thin devices.
Having said that though, I have been using my Prime without a screen protector for the last 3 months. The way I look at it is that if I don't need a screen protector for my laptop, I probably don't need one for my Prime. I pack it into a decent padded pouch when I travel and I never place is screen-side down without some kind of cover on it, and aside from that I just don't worry about it.
pandazzz319 said:
Since the prime is packed with Corning® Gorilla® Glass, it should be OK to prevent stretch from daily use, isn't it? I have a keyboard dock and everytime I take out my prime from dock, the screen protector will have a ugly line on the near the connect slot, I just want to take the screen protector away
Click to expand...
Click to collapse
I have the same issue, but I decided to keep my on because it does a great job resisting finger prints...
I use the Minisuit anti-glare protector, and have docked / undocked about 20 times since I've had it on, and I don't have a line on my screen protector. Maybe my dock is different somehow..
It give you a peace of mind. iPhone uses corning too and people it does scratch although it offers more protection.
I'd say no. I've had my prime since 12/22 with no screen protector and no real case(I have a targus netbook sleeve that I only use when traveling). I don't have a single scratch on the screen or back, yet..lol
screen protector will decrease display quality and possibly throw off touch sensor inputs slightly. not as responsive.
demandarin said:
I'd say no. I've had my prime since 12/22 with no screen protector and no real case(I have a targus netbook sleeve that I only use when traveling). I don't have a single scratch on the screen or back, yet..lol
screen protector will decrease display quality and possibly throw off touch sensor inputs slightly. not as responsive.
Click to expand...
Click to collapse
I'm leaning toward no now also. I put one on my prime when I first got it. But removed it about 2 weeks ago. I'll def be keeping it off.
You must have protection at all times. Lol.
Remember, its always better to be safe than sorry.
I haven't used a screen protector on my DroidX since the day I bought it (18+ months ago). It has been in and out of my pocket with my keys... pocket knife, etc. without a scratch.
I see no reason to put a screen protector on my TF Prime. I do have the prime in a leather case (which I don't particularly like). That is enough protection for me.
I dropped my evo 3d with extended battery (heavy) screen first onto my prime's screen from 3+ feet. No scratches.
Sent from my tf9001 with XDA XD.
Do you really need one? I'd say no. If you just cant let it go and feel unsave all the time without it, go ahead put one on.
Unlike a phone the prime doesnt really come in contact with stuff that could scratch it all the time imho. My phone goes into all kinds of pockets and lays on tables everywhere. But the prime is mostly out in controled situations not when i quickly have to check the time
I have mine sice January with a 11" netbook sleeve for traveling and no scratches so far.
Since I own a cat (or she owns me), and she's already left a scratch on my Prime to mark the territory, I'll say yes. A screen protector is recommended.
If there is something about my Prime im not happywith, is this "Gorilla Glass" hehe.
My Prime has been always in a leather Folio case, pretty cool, and somehow managed to get some scratches on the screen :/ about 5 small scratches.
I have NO idea how they got there since I always use it with the Folio case.
G. Glass does make a good job hidding the scratches, they can only be seen with the right angle and lighting.
It is really up to you, if you can stand screen protectors go for it, if you can't (like me ) just get a case and handle it with care.
Gorilla Glass is awesome, I can't imagine using devices when one time with no screen protector without it. My first touch screen phones scratched much much easier than more recent ones. That said, it is still very scratchable!! I am super super careful with every thing I own, an I mean everything!! So much that friends am family even comment on it, lol. My Evo 4G screen was scratched without me with knowing how. Evo 3D, screen also scratched, 3 different places and 3 different sizes, obviously not done at the same time. I usually use a screen protector. Occasionally in the past I've went without one when knowing I was getting a free exchange from my carrier for irrelevant reasons, or if I'd removed a protector because it was looking rough an didn't have another on hand to install immediately afterwards. I used my Prime for around 3 weeks before installing a protector. I actually just installed a Ghost Armor, front an back, 2 nights ago. Point is, even if you're careful it can be scratched. Some go 2 years without a single scratch, some go 2 days an get a scratch, then some have scratches yet lie an say they don't while going on that screen projectors are dumb an G Glass can't be scratched.
It all comes down to you an what you want/feel is best. Would my Prime have ever scratched if I didn't install one? Maybe not, but now that it's protected I don't ever have to worry or even think about it. To me, it's well worth the price to never have to even think about again. it again. Honestly, I bought my full body
shield because I was more concerned that the back would scratch easier than the front....
Sent from my PG86100 using xda premium
Screen protector, 100%
Couple grains of sand will be enough to leave small scratches.
At least this is my experience with my gorilla-glass mobile phones.
I've never used a screen protector on any of my touch devices.
What the prime really need is a back protector. i've got it three days and trarara first scratch on the back....
Guess I may be in the minority, but I couldn't stand all of the fingerprints that the Transformer Prime would show, after only a minute of use!
I ended up purchasing this screen protector.
It has a precisely placed cutout for the keyboard dock, so there's no worries about placing your TP in the dock, after applying the screen shield.
It's also received great reviews from users. Company gives lifetime warranty, and will replace the TechShield should you have any problems, or if it should come off after you've installed it.
Just put it on last night, so it's still showing slight smudge marks below the shield, but I'm confident those will disappear within a few days.
Absolutely NO reduction in screen sensitivity, and it fits perfectly (hole alignment, screen shield fits edge to edge)...
Hey... for $14, if it keeps my Transformer Prime scratch free and reduces all of the fingerprints my TP shows, I'll be pleased!
I don't use a screen protector, and have no scratches on mine, front or back, or on the dock

Cracked screen edge by rubbing bubble out of screen protector

My first Note 8 got knocked off a table and screen landed on the corner of a concrete step and destroyed the screen. Well got the replacement and put the screen protector on and today I rubbed a bubble out the top left corner and it cracked the screen. Is this a normal thing? Because if so this will be my last Samsung.
Tell me about it... cracked 2 diff note 8 screens both had cases on them and screen protector! My mom broke her screen dropping it off the bed and my brother broke his also. I'm convinced that they want us to think the screens are "Gorilla Glass" or whatever they claim these days but it's total B.S.. Now I am on the lookout everyday on Offerup for a blacklisted Note 8 so I can buy for cheap and replace my screen so when it comes time for me to trade the phone in j can get credit.

Dual Screen durability

Has anyone had any issues with the bottom hinge on the dual screen? Ive only had mine for about a month and the hinge is getting a little loose. I have dropped it twice but one would expect better durability than that. They were only ~3ft drops getting out of the car.
Without being dropped, mine is already feeling loose after about two weeks. Also had a couple instances of the screen having display issues on its own. Durability of the case is not rated for any sort of impact, I wouldn't use the dual screen accessory as a daily case to protect your device. I went with a Spigen Rugged Armor case to protect mine when I'm out and about. I use the dual case accessory when I'm at home or someplace where I can focus on play time and relax.
The added bulk from the second display and the fragility of it (why put mirrored glass on the front instead of rubber, I'll never know) make it difficult to justify.
Other issues I've encountered at the 2 week mark: my display came with a 3 inch crack you can only see in direct light. First time I saw it I was out in the sun. Looked like a scratch. Invisible indoors both with the display on and off. Ordered warranty replacement.
App overlays don't pop up when using the dual screen, especially with gaming on one screen. Sometimes video apps won't respond at all on the display, even when using the phone single screen. You press a button, nothing happens visibility. Happens mostly on chrome and YouTube and Netflix. Restarting the app or Turing off second screen usually resolves issue.

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