Phone auto-restart issue!! Can flashing custom rom be a solution? - Samsung Galaxy A50s Questions & Answers

Hello everyone,
I hope everyone is keeping safe during these unprecedented times of Covid-19 (In India, things don't seem to be as good for now. Shall get better soon, hopefully!)
My A50S SM-A507FN is frequently getting restarted automatically since a week now. I have tried the basic steps like clear cache, factory reset etc. both from the phone settings as well as via hard reset menu, to no avail. It may be due to firmware or could be due to hardware issue (power IC maybe). I have seen a lot of A50S owners reporting same issue on Google, etc. but no concrete solution. People have mentioned that upon taking their phones to Samsung Service Center they are suggesting it being due to motherboard issue, and suggesting to change the motherboard @ INR 8000 which is insane IMO. I am thinking to flash the custom rom on the phone, as it may probably overrule the firmware or the laggy OS lag due to which this problem is occurring. Also, if the problem persist after flashing the rom, it will give me clarity that the issue may exist in the power IC indeed, and is not due to software. The only confusion though is, whether it's safe to flash the custom rom, considering the issue of sudden restart. I wonder if the phone will malfunction and restart in recovery mode too, for its not being operated via OS during that time. What if the process gets interrupted due to phone restarting during rom being flashed. It should not brick the device, right? At max I will have to boot the phone in TWRP mode again to flash the custom rom file, right? I used to flash custom roms a lot almost like a decade ago when I used to own HTC smartphones, but its been a while since I do this, and hence the doubts.
Please share your inputs, I will highly appreciate the same.
Thanks in advance!

vicky_crispy said:
Hello everyone,
I hope everyone is keeping safe during these unprecedented times of Covid-19 (In India, things don't seem to be as good for now. Shall get better soon, hopefully!)
My A50S SM-A507FN is frequently getting restarted automatically since a week now. I have tried the basic steps like clear cache, factory reset etc. both from the phone settings as well as via hard reset menu, to no avail. It may be due to firmware or could be due to hardware issue (power IC maybe). I have seen a lot of A50S owners reporting same issue on Google, etc. but no concrete solution. People have mentioned that upon taking their phones to Samsung Service Center they are suggesting it being due to motherboard issue, and suggesting to change the motherboard @ INR 8000 which is insane IMO. I am thinking to flash the custom rom on the phone, as it may probably overrule the firmware or the laggy OS lag due to which this problem is occurring. Also, if the problem persist after flashing the rom, it will give me clarity that the issue may exist in the power IC indeed, and is not due to software. The only confusion though is, whether it's safe to flash the custom rom, considering the issue of sudden restart. I wonder if the phone will malfunction and restart in recovery mode too, for its not being operated via OS during that time. What if the process gets interrupted due to phone restarting during rom being flashed. It should not brick the device, right? At max I will have to boot the phone in TWRP mode again to flash the custom rom file, right? I used to flash custom roms a lot almost like a decade ago when I used to own HTC smartphones, but its been a while since I do this, and hence the doubts.
Please share your inputs, I will highly appreciate the same.
Thanks in advance!
Click to expand...
Click to collapse
hi i am also facing same issue and i have same thoughts as you man, were you able to rectify/fix it

vicky_crispy said:
Hello everyone,
I hope everyone is keeping safe during these unprecedented times of Covid-19 (In India, things don't seem to be as good for now. Shall get better soon, hopefully!)
My A50S SM-A507FN is frequently getting restarted automatically since a week now. I have tried the basic steps like clear cache, factory reset etc. both from the phone settings as well as via hard reset menu, to no avail. It may be due to firmware or could be due to hardware issue (power IC maybe). I have seen a lot of A50S owners reporting same issue on Google, etc. but no concrete solution. People have mentioned that upon taking their phones to Samsung Service Center they are suggesting it being due to motherboard issue, and suggesting to change the motherboard @ INR 8000 which is insane IMO. I am thinking to flash the custom rom on the phone, as it may probably overrule the firmware or the laggy OS lag due to which this problem is occurring. Also, if the problem persist after flashing the rom, it will give me clarity that the issue may exist in the power IC indeed, and is not due to software. The only confusion though is, whether it's safe to flash the custom rom, considering the issue of sudden restart. I wonder if the phone will malfunction and restart in recovery mode too, for its not being operated via OS during that time. What if the process gets interrupted due to phone restarting during rom being flashed. It should not brick the device, right? At max I will have to boot the phone in TWRP mode again to flash the custom rom file, right? I used to flash custom roms a lot almost like a decade ago when I used to own HTC smartphones, but its been a while since I do this, and hence the doubts.
Please share your inputs, I will highly appreciate the same.
Thanks in advance!
Click to expand...
Click to collapse
Hi. Did you get any solution for A50S restart issue? I am facing the same. Did you try custom ROM or changing Power IC?

Related

[Q] Restart issue - Flashing advice needed

Hi All
I've been having awful issues with my Leo restarting randomly, even when i'm not actually using the device. It even goes into a reboot loop and never actually gets to windows and to fix i need to remove the battery for a min. I know that this is a widespread issue and a possible fix is to update the ROM.
Now I have been looking through the various custom ROM's and don't really know which to choose But during my browsing I came across a newer Stock ROM and wondered if this would be a better option?
My current version is RUU_Leo_HTC_WWE_1.66.405.2_Radio_CRC_Signed_15.32. 50.07U_2.07.51.22_2_Ship.exe.
The newer version is HTC HD2_RUU_Leo_HKCSL_WWE_1.72.831.1_Radio_CRC_Signed_ 15.32.50.07U_2.07.51.22_2_Ship.exe
It's an o2 business contract handset so am a bit concerned with using a custom ROM if the update doesn't fix the restarting issue and it needs to be returned to o2. Surely they'd realise that the device has been flashed and not fix under the warranty?
would experienced users please advise?
Cheers
Neal
see hkcsl in the filename? that means Hong kong simplified chinese,,,,, and I'm gonna guess that's not what you're after.
I did wonder what that meant.... Thanks for the info
I've just hard reset and formatted the SD card, connected to my pc and now its straight back in to the reboot loop. It is strange as I only had the problem start about a week ago after 6-8 weeks of use.
Gonna bite the bullet and go for a custom rom flash.
Cheers
Neal

[Help] GS2 in dire need of resuscitation!!

Hello XDA! This is kind of long winded, but I'm at the end of my tether with this and all I want is a functioning GS2 back in my hands!
I have an international GS2 that i've owned since they appeared in the UK. I rooted it after a month of running stock and then started flashing ROMs pretty soon after that. I have flashed many many ROMs, all with success and no issue whatsoever.
However....
I now have a GS2 that boots into recovery, boots into download and will boot into a ROM. Once booted into a ROM, it will freeze, either instantly or after a period of minutes. The screen becomes non-responsive yet the ROM seems to function, calls come in and continue and it still connects to a PC to browse storage etc.
I've wiped and flashed a multiple of ROMs - CM, RR, PA, multiple official stocks. Followed all the install instructions as per usual. Never took any shortcuts or whatever.
Inbetween all this the power button stopped working. Took this to my local store, they showed me the water damage, they replaced the button and that was rectified, working again.
So....basically no ROM would work properly at all. I assumed that this was a soft brick of some sort and gave up hope of getting this fixed myself. Took it back to the phone shop, explained the issue and he said it should be repairable, good chance it was just a software issue and that if worst came to the worst it would go on the JTAG and be flashed back to stock and I would lose everything but have a working phone.
Obviously the phone was picked up today and it's still the same. Boot into stock ROM and pretty much freezes instantly.
The phone shop dude said he tried a new screen to see if that was issue, it wasn't. They tested all the connections on the board and there where no shorts apparently. They had it on the JTAG multiple times, that didn't fix it.....
Doe's anyone have any idea what could be the cause. Do I just let it RIP or is there a chance someone out there can fix this.....
Thanks in advance and sorry for the rambling post. I thought I better lay out all that's happened with the phone and the work that has been carried out on it.
G
Did they check the battery?
I assume they did.
Nuke scripts can clean all previous ROMs leftovers and format system will get your device all cleaned up.
If those 2 don't work, hardware it is, swap shops and see.
Sent from the little guy
Could be a GPU issue. If it is then you will need a mobo replacement or replace GPU if possible.
Alternatively you should do a complete clean install or rom which means make sure all the old files and partitions are cleaned before installing a rom. First simply try using a rom/kernel cleaning script and the flash custom or stock rom. Another way would be to format internal and external sd cards via CWM and then flash rom.
If you still have issues after doing above then you have a hardware issue and will need new mobo.

[Q] Hardware check through software?

Hi,
Since I flash ROMs quite often, to see what's best for me, my phone has been freezing a lot (i9100), at least twice a day, having it to reset by pressing and holding down the power button. I tried a lot of different ROMs (PAC, SlimBean, Ressurection Remix,...) and they all gave the same result. I did a complete wipe of my phone, also tried the ROMClean and KernelWipe methods, through their respective .zips.
My question is: could this be a hardware problem? The phone is second-handed and the previous owner did really use it with care.
If so, is there a way to check the for hardware problems through any software programme?
Thanks in advance!
Yes. Go back to stock firmware and test for freezing.

Phone keeps vibrating/showing Mi Logo when "off"

Hello,
I am encountering a strange problem with my new Redmi Note 2, purchased from Top One. Whenever it is off and the battery is in, every 30 seconds it will vibrate and momentarily flash the white Mi logo as if it is about to turn on, then it will go back to black, then do this again in ~30sec. I have tried removing the back of the phone to see if it is an issue with the power button but it continues to happen whenever the battery is in. If battery is removed for ten seconds and then put back, the issue stops -- but then as soon as I turn the phone on, and then power off, it starts again. Otherwise the phone seems to run normally.
I flashed it to Miui 7.2.2.0 global stable Rom immediately after receiving it, and the problem has been there from the start. I believe I had noticed it there even before I flashed the new rom but I'm not sure as I hadn't yet interacted with the phone much...
Any suggestions? If you could please give me your instructions as basically as possible, and for Mac, I would appreciate it as I am a newbie. I flashed the rom using my Mac following instructions from the MIUI forms that showed how to do it in terminal after installing "adb/fastboot."
Thanks!
Seems to me that it is going into bootloader mode, instead of powering off completely. I am not sure how this could have started - perhaps a partially failed ROM upgrade at some point. I think you should return it (after restoring the original ROM) because trying to solve the problem might have to involve doing some low-level and extremely risky stuff.
Or for some weird reason the buttons get stuck and restarts to recovery.
When you try to boot into recovery, you get black screen->vibration->MI logo, and if you continue pressing the buttons you repeat the pattern.
Remove the battery cover and check if there's something in the buttons for a start..
Thanks for your responses
DarthJabba9 said:
Seems to me that it is going into bootloader mode, instead of powering off completely. I am not sure how this could have started - perhaps a partially failed ROM upgrade at some point. I think you should return it (after restoring the original ROM) because trying to solve the problem might have to involve doing some low-level and extremely risky stuff.
Click to expand...
Click to collapse
Could you give me a sense of what the low-level/risky stuff would be? Is it something I might be able to get done at a phone repair shop in the UK (where Xiaomi of course is not sold)? I ask because I'm required to pay for return shipping to China if I'm going to return device, and god knows how long the whole return process will take -- so if it's not a major hardware issue it might be worth it for me to explore finding a fix.
tonydeli7 said:
Or for some weird reason the buttons get stuck and restarts to recovery.
When you try to boot into recovery, you get black screen->vibration->MI logo, and if you continue pressing the buttons you repeat the pattern.
Remove the battery cover and check if there's something in the buttons for a start..
Click to expand...
Click to collapse
I don't see anything unusual in the buttons. As I said, if I remove the battery for ten seconds and then put it back in, I don't get this problem. It's only after doing a successful boot/shutdown (which works normally) that it starts again. So as far as I can tell it doesn't appear to be a mechanical problem.
littleozzyman said:
Thanks for your responses
Could you give me a sense of what the low-level/risky stuff would be? Is it something I might be able to get done at a phone repair shop in the UK (where Xiaomi of course is not sold)? I ask because I'm required to pay for return shipping to China if I'm going to return device, and god knows how long the whole return process will take -- so if it's not a major hardware issue it might be worth it for me to explore finding a fix.
Click to expand...
Click to collapse
The low-level+very risky stuff would involve flashing a full ROM. By "full", I mean inclusive of preloader, uboot/lk, etc. This is what makes it very risky, because if something goes wrong with the preloader/lk flash, the device could be bricked beyond what normal people could recover. An example of a ROM that flashes everything is: http://www.needrom.com/download/miui-7-2-3-0-redmi-note-2/
My current ROM is based on an earlier version of this, and I noted at the time it was released that it installs a preloader - but I am not sure whether I installed it complete with preloader or not (I probably did). From what I can see, nobody's device got bricked by installing this ROM, which is actually excellent (so much so that I inevitably return to it after trying something else). However, it is still risky to upgrade a preloader. I suspect that this may be what you need - but it may not resolve your problem anyway.
PS: beware of more recent Xiaomi ROMs that lock the bootloader. If you tried to do this risky process, you would be best advised to make sure that you are not flashing a ROM that locks the bootloader (i.e., the most recent ROMs coming out from Xiaomi).
DarthJabba9 said:
The low-level+very risky stuff would involve flashing a full ROM. By "full", I mean inclusive of preloader, uboot/lk, etc. This is what makes it very risky, because if something goes wrong with the preloader/lk flash, the device could be bricked beyond what normal people could recover. An example of a ROM that flashes everything is:
My current ROM is based on an earlier version of this, and I noted at the time it was released that it installs a preloader - but I am not sure whether I installed it complete with preloader or not (I probably did). From what I can see, nobody's device got bricked by installing this ROM, which is actually excellent (so much so that I inevitably return to it after trying something else). However, it is still risky to upgrade a preloader. I suspect that this may be what you need - but it may not resolve your problem anyway.
PS: beware of more recent Xiaomi ROMs that lock the bootloader. If you tried to do this risky process, you would be best advised to make sure that you are not flashing a ROM that locks the bootloader (i.e., the most recent ROMs coming out from Xiaomi).
Click to expand...
Click to collapse
Thanks for this. Could you point me to how I might be able to install a full official Xiaomi rom? (One that won't lock the boot loader.) My preference would be to get the global stable rom running as normal so that I can have the standard working phone with OTA updates. Or, is it easier to install this rom you've suggested with preloader, and then afterwards I can flash the official rom (assuming this fixes the problem)?
Also, are there any tutorials/clearer instructions for how to do this kind of install? The instructions on the link you've provided don't seem very clear...
Not sure if I'm gonna try this yet but leaning towards it if I feel confident enough I can execute it without screwing anything up...
littleozzyman said:
Thanks for this. Could you point me to how I might be able to install a full official Xiaomi rom? (One that won't lock the boot loader.) My preference would be to get the global stable rom running as normal so that I can have the standard working phone with OTA updates. Or, is it easier to install this rom you've suggested with preloader, and then afterwards I can flash the official rom (assuming this fixes the problem)?
Also, are there any tutorials/clearer instructions for how to do this kind of install? The instructions on the link you've provided don't seem very clear...
Not sure if I'm gonna try this yet but leaning towards it if I feel confident enough I can execute it without screwing anything up...
Click to expand...
Click to collapse
I personally wouldn't touch official ROMs with a bargepole. At the very least, xiaomi.eu, or ROMs based on it (like the one linked to). But each to his own. With regard to installation, I don't think you can get more detailed instructions than those given, which I will now try to present in clearer English:
Reboot to Recovery ( TWRP only )
Wipe Dalvik/Art
Wipe cache
Wipe data (note that TWRP allows you to do 2-4 in one go - they are the same as resetting to factory defaults)
Install ROM
Wipe cache and Dalvik/Art again (but do NOT wipe data)
Reboot
Wait for about 20 minutes while it builds Dalvik/Art, and other stuff
Done
Hopefully, this will cure the problem. If so, then you can install whatever ROM you want, following the same process as above. If not, then you still have an excellent ROM anyway.
By the way, doing any of this presupposes that you have already installed TWRP recovery. If not, then that is the first thing to do.
DarthJabba9 said:
I personally wouldn't touch official ROMs with a bargepole. At the very least, xiaomi.eu, or ROMs based on it (like the one linked to). But each to his own. With regard to installation, I don't think you can get more detailed instructions than those given, which I will now try to present in clearer English:
Reboot to Recovery ( TWRP only )
Wipe Dalvik/Art
Wipe cache
Wipe data (note that TWRP allows you to do 2-4 in one go - they are the same as resetting to factory defaults)
Install ROM
Wipe cache and Dalvik/Art again (but do NOT wipe data)
Reboot
Wait for about 20 minutes while it builds Dalvik/Art, and other stuff
Done
Hopefully, this will cure the problem. If so, then you can install whatever ROM you want, following the same process as above. If not, then you still have an excellent ROM anyway.
By the way, doing any of this presupposes that you have already installed TWRP recovery. If not, then that is the first thing to do.
Click to expand...
Click to collapse
Thanks for the English translation haha, I'll give this a shot. Just one more question -- when you write "install ROM", I should just treat the ROM the same way that I would any other, by flashing it via fastboot (as I did in OSX terminal) right?
littleozzyman said:
Thanks for the English translation haha, I'll give this a shot. Just one more question -- when you write "install ROM", I should just treat the ROM the same way that I would any other, by flashing it via fastboot (as I did in OSX terminal) right?
Click to expand...
Click to collapse
No. Steps 1 to 7 inclusive are done from TWRP Recovery.
DarthJabba9 said:
No. Steps 1 to 7 inclusive are done from TWRP Recovery.
Click to expand...
Click to collapse
Well, thanks again for your suggestion, but unfortunately it didn't succeed. I managed to install the custom full ROM you suggested with TWRP, and the problem persists; when the phone is off, I get this strange problem with the Mi logo flashing.
I'm investigating how to make a return, but I thought I would ask: do you have any idea whether this problem will negatively affect the phone in any other way? Because, if I'm unable to make a return, I think it's an issue I can live with (I rarely have my phone switched off anyhow), so long as it won't cause more problems down the line...
Something else I just realised: Apparently the problem doesn't occur when the phone is plugged into the USB (both electrical socket and computer). Starts up again as soon as I remove the plug. Perhaps that provides more context...
littleozzyman said:
Well, thanks again for your suggestion, but unfortunately it didn't succeed. I managed to install the custom full ROM you suggested with TWRP, and the problem persists; when the phone is off, I get this strange problem with the Mi logo flashing.
I'm investigating how to make a return, but I thought I would ask: do you have any idea whether this problem will negatively affect the phone in any other way? Because, if I'm unable to make a return, I think it's an issue I can live with (I rarely have my phone switched off anyhow), so long as it won't cause more problems down the line...
Click to expand...
Click to collapse
Well, I would hazard a guess that this is not a software problem. Clearly, the phone is trying to boot into bootloader mode or into recovery mode when it is meant to be completely switched off. This implies;
a) that there is a possibly a hardware problem somewhere (eg., something short-circuiting somewhere?), or
b) a virus/rootkit trying to dial home?, or
c) some other unknown fault?
None of these options would give me any peace of mind. If the problem is (b) then a good anti-virus or rootkit remover program would solve the problem. Search the PlayStore for those. If that doesn't solve the problem, then it's either (a) or (c) - and that is not good.
DarthJabba9 said:
Well, I would hazard a guess that this is not a software problem. Clearly, the phone is trying to boot into bootloader mode or into recovery mode when it is meant to be completely switched off. This implies;
a) that there is a possibly a hardware problem somewhere (eg., something short-circuiting somewhere?), or
b) a virus/rootkit trying to dial home?, or
c) some other unknown fault?
None of these options would give me any peace of mind. If the problem is (b) then a good anti-virus or rootkit remover program would solve the problem. Search the PlayStore for those. If that doesn't solve the problem, then it's either (a) or (c) - and that is not good.
Click to expand...
Click to collapse
Nothing shows up on anti-virus/rootkit. I guess I should really insist on getting a return. Hopefully they will process it without too much fuss/expense. If any other suggestions come to anybody in the meantime, I'd be glad to hear them.
I just noticed as well that someone posted with what seems to be the same issue to mine last year: http://forum.xda-developers.com/redmi-note-2/help/phone-rebooting-shutdown-t3232941 , with no resolution. Perhaps this is some kind of occasional manufacturing problem.
littleozzyman said:
Nothing shows up on anti-virus/rootkit. I guess I should really insist on getting a return.
Click to expand...
Click to collapse
Absolutely.
HW problem: Power Management IC
I too faced this problem and I suspected Battery to be the culprit . Anyway , i got it checked and repaired at a local (non xiaomi) repair shop that claims it was the issue with PMIC power management IC and that he has replaced the IC .
Now the phone works fine and does not enter into that bootloop even when charger is disconnected and phone is rebooted manually. I hope the problem is resolved .
However , the other issue is still persistent which is : copper colored washed out MI logo constantly appears on the screen and reinstallation of sw did not help either . In india these repairmen usually cant explain the problem area if it is outside of "Try and test" scheme .
I spent 1000INR to get it repaired but I highly doubt that PMIC is replaced. Coz this repair guy did this replacement in just 6 work hours. probability of getting the right part at right time at his disposal is very slim. And I had seen his workstation once, where i di not see any SMT repair station either. Which means that he cannot replace BGA package IC at all. Anyway, I will receive the phone tonight. Lets hope it works fine and the other problem gets rectified by flashing.
Saurabh Srivastava, Noida , India

Mi A3 not booting, can enter fastboot mode, phone not unlocked.

Hey I was hoping for some advice as to what is possible and if any data on the phone is gone gone.
The phone had a tendency to reboot unexpectedly so I really shouldn't be too surprised. I think I have most things backed up but I don't want to be resetting all my 2 factor authentication keys so I was hoping there might be some fix. Thanks!
or if I decide to just yeet the data is there any tool for reflashing the firmware from only low level access? I think the flash memory might have died and I don't think it makes much sense to replace the mainboard in hardware this old and without software updates.

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