Question MAJOR ISSUE - touch screen not working - Moto G Play (2021)

I just finished rooting my G Play 2021, and when I tried to tap on the screen - no response. How can I fix this? Do I need to go get it repaired? I already tried going into recovery mode and factory resetting it. This time I went into recovery mode and it said: "Can't load Android System. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all data stored on this device."
What can I do??

ois_ said:
I just finished rooting my G Play 2021, and when I tried to tap on the screen - no response. How can I fix this? Do I need to go get it repaired? I already tried going into recovery mode and factory resetting it. This time I went into recovery mode and it said: "Can't load Android System. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all data stored on this device."
What can I do??
Click to expand...
Click to collapse
Reflash firmware with LMSA's Rescue option
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com

sd_shadow said:
Reflash firmware with LMSA's Rescue option
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
Click to expand...
Click to collapse
worked like a charm; thank you!

ois_ said:
worked like a charm; thank you!
Click to expand...
Click to collapse
If you try to root with magisk use the boot.img from the LMSA'S firmware folder

sd_shadow said:
If you try to root with magisk use the boot.img from the LMSA'S firmware folder
Click to expand...
Click to collapse
thanks but after that i dont really trust myself with rooting anymore lol

ois_ said:
thanks but after that i dont really trust myself with rooting anymore lol
Click to expand...
Click to collapse
Oh man. Considering the hella easy fix, don't let that set back halt your potential for learning and experience you'll get from rooting your device.

Related

lg g watch problem

Hello:
I have a problem with my lg g watch. It not pass the recovery mode, my computer does not recognize it.
I reset it but begins in recovery mode stock again .
I have a stock version S.O.
What i can do?
Thanks
cata1992 said:
Hello:
I have a problem with my lg g watch. It not pass the recovery mode, my computer does not recognize it.
I reset it but begins in recovery mode stock again .
I have a stock version S.O.
What i can do?
Thanks
Click to expand...
Click to collapse
Hi Cata
Can you give a little more information. Did anything in particular cause your watch to start going into recovery mode? Possibly were you trying to root, install recovery, or flash a ROM? Don't give up hope, at least it is going into recovery.
Here is a link to a tool that RootJunky has made specifically for the LG G watch. It has a lot of capabilities, you can do a full system restore. He even has a great video that walks you through using the tool. Good Luck!
http://forum.xda-developers.com/g-watch/development/script-lg-g-watch-tool-t2820863

Question HARD Bricked Moto G power (2021) XT2117-4 / Blankflash, Flash file, or emmc_prog_firehose request.

Requesting someone's backup of emmc so I can unbrick my XT2117-4 Retail(Retus) Moto G power 2021. Stuck in Qusb-HS Dloader 9008 mode after setting active slot to b with nothing on slot b in fastboot. If I could atleast somehow swap back to slot_a I feel like that would work but I don't think that's really a possibility in edl. Mainly the GPT also would be helpful. Motorola/borneo_retail/borneo:10/QZBS30.Q4-43-35-2/f8e93:user/test-keys is the build I was on at the time. My phone is hard bricked not soft bricked. There is no fastboot mode only edl mode with Qcom HS-USB 9008. I believe It got bricked by me switching to slot_b in fastboot mode with nothing on slot_b not even bootloader. Also my bootloader is unlocked and it was rooted with magisk at the Time of hard brick. I believe fastboot set_active_slot b was the command that bricked it or what ever the correct usage of the set active command was if that's not exactly it. I just need the emmc_prog_firehose for SM_KAMORTA_H or SDM662 or SM6115. Whatever the proper name out of those it would be I guess for this phones type.
Can't use LSMA since it's hard bricked it doesn't even recognize anything is plugged in. I need a blankflash file to use with qboot or the emmc_programmer and then use QFIL or QPST possibly. I use Linux and Windows both if that helps at all somehow.
More info from a reply of mine.
REPLY:
"No it specifically warned that there was nothing on b and it was dangerous but I wasn't paying much attention to it because I was watching family guy so I told it to go ahead and switch. Insta brick after that decision. It does warn you though or it did with me on my phone. Whenever you've done it your slot probably wasn't really "empty" in the sense it didn't have a bootloader on it. You can't boot up a phone that's on a slot without even a bootloader on it otherwise you'll literally have nothing to load your boot image in the first place which means no recovery or fastboot either for A/B devices hence you then have a hard bricked phone in emergency download mode afterwards that either needs reprogrammed or deep flashed (If there's really a difference I don't know). I think you still need a firehose_emmc_programmer or Blank-flash file which has a programmer in it to do that though which is what I need. Some phones might have different emergency protocols for that situation or maybe it's been updated since to where it prevents A/B phones from getting stuck in limbo on an empty slot but the XT2117-4 Moto G Power 2021 doesn't it just warns or atleast when I bricked mine. It's nice to have the option for developer and testing purposes probably or just as a way to get into EDL Mode. I just wasn't paying as much attention as I should have been while tweaking my phone. I'm not a developer or expert though so someone correct me if I'm mistaken somewhere but I have atleast an alright understanding of what's going on I hope from my experience with rooting/rooted phones. A/B partitioning is still kind of a weird newer thing to me since I haven't done much after bricking my G Power and I was used to System As Root before that."
snuffinaround said:
Requesting someone's backup of emmc so I can unbrick my XT2117-4 Retail(Retus) Moto G power 2021. Stuck in Qusb-HS Dloader 9008 mode after setting active slot to b with nothing on slot b in fastboot. If I could atleast somehow swap back to slot_a I feel like that would work but I don't think that's really a possibility in edl. Mainly the GPT also would be helpful. Motorola/borneo_retail/borneo:10/QZBS30.Q4-43-35-2/f8e93:user/test-keys is the build I was on at the time.
Click to expand...
Click to collapse
Did you by any chance track down anything or solve this? Mine is currently soft bricked also.,,bootloader locked and will only boot to fastboot. any help would be great!
HazyBoneX said:
Did you by any chance track down anything or solve this? Mine is currently soft bricked also.,,bootloader locked and will only boot to fastboot. any help would be great!
Click to expand...
Click to collapse
You already tried LMSA?
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
sd_shadow said:
You already tried LMSA?
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
Click to expand...
Click to collapse
Yes every time it says fastboot flash single partition failed
Hello guys. I have this device and I'll help you. Mine's not rooted yet which is why I came to ask a question and accidentally clicked this thread. Tell me what I need to do to get what you need and I'll do it. i don't know how to use a mouse in TWRP and it sounds like that's what you need. I have a wireless mouse with a usb dongle but no type-c otg at the moment. I just found out from another post in here about using twrp from a terminal. I need to learn more about that too. Dude made a kernel backup with an adb twrp command. I asked him about it but have gotten no response.I also only run linux, but may install a windows 11 virtual machine to use LMSA since every lolinet kernel I've rooted so far results in no touch response.
Have you guys tried fastboot flashing the entire lolinet firmware? I just made a tutorial on it. I've never had a problem that wouldn't fix and I have quite a bit of experience....
Fastboot Flash Firmware Commands (borneo)
I made this list because I needed it and didn't see one around here. If anyone can use it, here it is with a link to the firmware. Taylor made for the XT2117 Moto G Power 2021 (borneo). https://mirrors.lolinet.com/firmware/moto/borneo/...
forum.xda-developers.com
I'd bet that would fix it. It re-writes all partitions.
arkansawdave74 said:
Hello guys. I have this device and I'll help you. Mine's not rooted yet which is why I came to ask a question and accidentally clicked this thread. Tell me what I need to do to get what you need and I'll do it. i don't know how to use a mouse in TWRP and it sounds like that's what you need. I have a wireless mouse with a usb dongle but no type-c otg at the moment. I just found out from another post in here about using twrp from a terminal. I need to learn more about that too. Dude made a kernel backup with an adb twrp command. I asked him about it but have gotten no response.I also only run linux, but may install a windows 11 virtual machine to use LMSA since every lolinet kernel I've rooted so far results in no touch response.
Have you guys tried fastboot flashing the entire lolinet firmware? I just made a tutorial on it. I've never had a problem that wouldn't fix and I have quite a bit of experience....
Fastboot Flash Firmware Commands (borneo)
I made this list because I needed it and didn't see one around here. If anyone can use it, here it is with a link to the firmware. Taylor made for the XT2117 Moto G Power 2021 (borneo). https://mirrors.lolinet.com/firmware/moto/borneo/...
forum.xda-developers.com
Click to expand...
Click to collapse
If you If you could pull a total nandroid backup i think that should be what i need to restore my phone if any one could chime in it would be greatly qpp
Yes I have tried that. Check out command line android backup twrp.
HazyBoneX said:
If you If you could pull a total nandroid backup i think that should be what i need to restore my phone if any one could chime in it would be greatly qpp
Click to expand...
Click to collapse
Ok. I have a question as I've never used a mouse with my phone before. Are you guys using a mouse through OTG to use im TWRP? To help you any time soon I'll have to find info for using TWRP with ADB commands as I don't think I have the hardware to use my mouse.
Edit: I found information faster than I thought I would. I looked it up in the past and could find nothing but it's a new feature.
HazyBoneX said:
If you If you could pull a total nandroid backup i think that should be what i need to restore my phone if any one could chime in it would be greatly qpp
Click to expand...
Click to collapse
Okay, that would require me to factory reset because I won't send a backup of my logged in system. I would do that if I thought it would help, but it won't. I don't thiink amyone has beennable to restore a stock nandroid on these auto-encrypting motos. If I''m wrong, and I may be, show me. I've tried many times and many ways. I have been able to restore custom backups, but never stock.
arkansawdave74 said:
Okay, that would require me to factory reset because I won't send a backup of my logged in system. I would do that if I thought it would help, but it won't. I don't thiink amyone has been able to restore a stock nandroid on these auto-encrypting motos. If I''m wrong, and I may be, show me. I've tried many times and many ways.
Click to expand...
Click to collapse
I I'm not really sure I can't get any files to flash on it I can get TWRP to load I can't get the Motorola restore program to flash anything so I'm literally just stuck in fast food with a locked bootloader and non-rooted and no developer options turned on any help would be appreciated
HazyBoneX said:
I I'm not really sure I can't get any files to flash on it I can get TWRP to load I can't get the Motorola restore program to flash anything so I'm literally just stuck in fast food with a locked bootloader and non-rooted and no developer options turned on any help would be appreciated
Click to expand...
Click to collapse
I feel your pain. You have tried the obvious
fastboot set_active a
of course? I'm not trying to be a smartass. You just may have switched slots with twrp and don't know the fastboot command.
arkansawdave74 said:
I feel your pain. You have tried the obvious
fastboot set_active a
of course? I'm not trying to be a smartass. You just may have switched slots with twrp and don't know the fastboot command.
Click to expand...
Click to collapse
Fastboot set_active a retutns....
Setting current slot to 'a'...
FAILED REMOTE FAILURR
HazyBoneX said:
Fastboot set_active a retutns....
Setting current slot to 'a'...
FAILED REMOTE FAILURR
Click to expand...
Click to collapse
Ok. How was it that you switched slots and got stuck? I want to experiment but I don't want to make the same mistake.
Also, if your bootloader is locked, aren't you still under warranty? Can you make a warranty claim?
If not, you may be able to unlock it in your current state which might make fixing it easier. You could try
fastboot oem get_unlock_data
and if it returns some lines of code you can likely unlock it now.
With a locked bootloader you are very limited and my twrp backup of a RETUS would have had no chance at all of helping you unless you happen to have a factory unlocked US variant.
I had it rooted and the bootloader unlocked...then i tried to follow a flash back to stock and re lock boot loader guide....but now when it boots it says no valid os or i can go into fastboot and thats about it....
HazyBoneX said:
I had it rooted and the bootloader unlocked...then i tried to follow a flash back to stock and re lock boot loader guide....but now when it boots it says no valid os or i can go into fastboot and thats about it....
Click to expand...
Click to collapse
Have you tried to unlock it again with the same code? I have never even tried to relock a bootloader. I may have nightmares. If you still have the unlock email I would try that.
arkansawdave74 said:
Have you tried to unlock it again with the same code? I have never even tried to relock a bootloader. I may have nightmares. If you still have the unlock email I would try that.
Click to expand...
Click to collapse
I have tried that also and developer options are not on so i cant
So sorry. If i think of anything else I'll let you know. I think relocking your bootloader with an altered kernel was a bad idea, but I think relocking your bootloader is a bad idea anytime.
My phone is hard bricked not soft bricked. There is no fastboot mode only edl mode with Qcom HS-USB 9008. honestly a mmcblk0 backup would definitely help if anyone would want to backup and then pm me a link or something. I believe It got bricked by me switching to slot_b in fastboot mode with nothing on slot_b not even bootloader. Also my bootloader is unlocked and it was rooted with magisk at the Time of hard brick
snuffinaround said:
Requesting someone's backup of emmc so I can unbrick my XT2117-4 Retail(Retus) Moto G power 2021. Stuck in Qusb-HS Dloader 9008 mode after setting active slot to b with nothing on slot b in fastboot. If I could atleast somehow swap back to slot_a I feel like that would work but I don't think that's really a possibility in edl. Mainly the GPT also would be helpful. Motorola/borneo_retail/borneo:10/QZBS30.Q4-43-35-2/f8e93:user/test-keys is the build I was on at the time.
Click to expand...
Click to collapse
My phone is hard bricked not soft bricked. There is no fastboot mode only edl mode with Qcom HS-USB 9008. honestly a mmcblk0 backup would definitely help if anyone would want to backup and then pm me a link or something. I believe It got bricked by me switching to slot_b in fastboot mode with nothing on slot_b not even bootloader. Also my bootloader is unlocked and it was rooted with magisk at the Time of hard brick
sd_shadow said:
You already tried LMSA?
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
Click to expand...
Click to collapse
LSMA won't work because my phone won't turn on its stuck in emergency download mode and so LSMA doesn't even detect device

Question Help how to solve frimware problem

Im try to convert cn to global but my phone gate this arror
negima100 said:
Im try to convert cn to global but my phone gate this arror View attachment 5327565
Click to expand...
Click to collapse
Did you unlock bootloader first, before flashing global fw?
dEFLASH said:
Did you unlock bootloader first, before flashing global fw?
Click to expand...
Click to collapse
No i just use rescue and smart application from motorola web. After i download firmware on application and flash i think can solve my problem on account problem but i got new problem my devices stuck in edl mode. And use another solution use QFIL application but i got thats arror pop.
Sorry my English so bad
negima100 said:
No i just use rescue and smart application from motorola web. After i download firmware on application and flash i think can solve my problem on account problem but i got new problem my devices stuck in edl mode. And use another solution use QFIL application but i got thats arror pop.
Sorry my English so bad
Click to expand...
Click to collapse
Still having the brick phone?
dEFLASH said:
Still having the brick phone?
Click to expand...
Click to collapse
No im send back to claim warranty
dEFLASH said:
Still having the brick phone?
Click to expand...
Click to collapse
Hello,
I´m having exactly the same issue. I tried QFIL to fix it but its giving me errors and I cannot flash it anyhow.
I also have Chinese ROM available: https://meta.box.lenovo.com/v/link/view/b7dd980e0e874b58b2a6d683ad63adac
Problem is that phone is stuck in Download mode and its not possible to turn it off or switch the mode. It can still communicate over COM port within Download mode.
Bootloader was locked.
Is there any way how to get phone from this state?
Ideally I need Global ROM there, but getting it into original state with Chinese ROM would help as well.
Shadow27Jirka said:
Hello,
I´m having exactly the same issue. I tried QFIL to fix it but its giving me errors and I cannot flash it anyhow.
I also have Chinese ROM available: https://meta.box.lenovo.com/v/link/view/b7dd980e0e874b58b2a6d683ad63adac
Problem is that phone is stuck in Download mode and its not possible to turn it off or switch the mode. It can still communicate over COM port within Download mode.
Bootloader was locked.
Is there any way how to get phone from this state?
Ideally I need Global ROM there, but getting it into original state with Chinese ROM would help as well.
Click to expand...
Click to collapse
EDIT:
I´ve fixed it! Heres how to:
Download Chinese ROM from link above
Open Lenovo Smart and Rescue assistant and let it download Lenovo L70081 ROM
Open folder with downloaded ROM from Lenovo Smart and Rescue assistant - you should see bunch of extracted ROM files
Delete all files from that ROM folder
Extract Chinese ROM to Lenovo ROM folder
Run standard Rescue process in Lenovo Smart and Rescue assistant
After this, device will have Chinese ROM and will be booted in FastBoot mode.
Problem is that it doesnt want to boot to OS
EDIT 2:
I´ve also fixed booting problem. Now it will load Chinese OS without any troubles:
Open QFIL
Select Meta Build
Select Programmer path as "prog_firehose_ddr.elf" from extracted Chinese ROM files
Load Content.xml from Chinese ROM files ("contents.xml")
Press Download
Switch phone to Download mode (press and hold all volume and power buttons for a while and the plug a cable to side USB port)
Download will start automatically and it´ll flash whole OS
If step 5 will not be enabled, use step 6 and press Download right after phone is detected by QFIL
Shadow27Jirka said:
EDIT:
I´ve fixed it! Heres how to:
Download Chinese ROM from link above
Open Lenovo Smart and Rescue assistant and let it download Lenovo L70081 ROM
Open folder with downloaded ROM from Lenovo Smart and Rescue assistant - you should see bunch of extracted ROM files
Delete all files from that ROM folder
Extract Chinese ROM to Lenovo ROM folder
Run standard Rescue process in Lenovo Smart and Rescue assistant
After this, device will have Chinese ROM and will be booted in FastBoot mode.
Problem is that it doesnt want to boot to OS
EDIT 2:
I´ve also fixed booting problem. Now it will load Chinese OS without any troubles:
Open QFIL
Select Meta Build
Select Programmer path as "prog_firehose_ddr.elf" from extracted Chinese ROM files
Load Content.xml from Chinese ROM files ("contents.xml")
Press Download
Switch phone to Download mode (press and hold all volume and power buttons for a while and the plug a cable to side USB port)
Download will start automatically and it´ll flash whole OS
If step 5 will not be enabled, use step 6 and press Download right after phone is detected by QFIL
Click to expand...
Click to collapse
Do we do the first process using Lenovo rescue or qfil? Or a combo of both?
TemperedUncle69 said:
Do we do the first process using Lenovo rescue or qfil? Or a combo of both?
Click to expand...
Click to collapse
First part is with Lenovo rescue. Second was with QFIL. But I think first should work with QFIL as well, just didnt try it...
Shadow27Jirka said:
First part is with Lenovo rescue. Second was with QFIL. But I think first should work with QFIL as well, just didnt try it...
Click to expand...
Click to collapse
Thank you. I will try it today.
TemperedUncle69 said:
Thank you. I will try it today.
Click to expand...
Click to collapse
Okay from a non booting phone... Used your first method of replacing global rom with Chinese ROM in rescue app... Got it to go into bootloader afterwards. Yay...
Now I tried using gfil and nothing...it keeps failing.
TemperedUncle69 said:
Okay from a non booting phone... Used your first method of replacing global rom with Chinese ROM in rescue app... Got it to go into bootloader afterwards. Yay...
Now I tried using gfil and nothing...it keeps failing.
Click to expand...
Click to collapse
Locked bootloader too?
dEFLASH said:
Locked bootloader too?
Click to expand...
Click to collapse
Yes
The easier Way for me was
Download Chinese ROM from link above
Open Lenovo Smart and Rescue assistant and let it download Lenovo L70081 ROM
Open folder with downloaded ROM from Lenovo Smart and Rescue assistant - you should see bunch of extracted ROM files
Go directly into the ROM Folder what namend "L70081_ROW_SECURE_USER_......"
Delete all files (abl.elf, aop.mbn, and so on) from that ROM folder
Extract Chinese ROM folder and go into the extracted Folder named "L70081_CN_SECURE_USER_......"
Copy all the files from inside the folder "L70081_CN_SECURE_USER_......" to the Folder "L70081_ROW_SECURE_USER_......"
Run standard Rescue process in Lenovo Smart and Rescue assistant
After this, device will have Chinese ROM and will be booted in this ROM.
This worked for me two times
x.0ldB0y.x said:
The easier Way for me was
Download Chinese ROM from link above
Open Lenovo Smart and Rescue assistant and let it download Lenovo L70081 ROM
Open folder with downloaded ROM from Lenovo Smart and Rescue assistant - you should see bunch of extracted ROM files
Go directly into the ROM Folder what namend "L70081_ROW_SECURE_USER_......"
Delete all files (abl.elf, aop.mbn, and so on) from that ROM folder
Extract Chinese ROM folder and go into the extracted Folder named "L70081_CN_SECURE_USER_......"
Copy all the files from inside the folder "L70081_CN_SECURE_USER_......" to the Folder "L70081_ROW_SECURE_USER_......"
Run standard Rescue process in Lenovo Smart and Rescue assistant
After this, device will have Chinese ROM and will be booted in this ROM.
This worked for me two times
Click to expand...
Click to collapse
So the thread is cn to global, but your instructions are to get to cn rom. Confused.
bs3pro said:
So the thread is cn to global, but your instructions are to get to cn rom. Confused.
Click to expand...
Click to collapse
No this thread is for firmware issues. I got mine working using the method oldboy mentions.
I tried several times, but now my cell phone doesn't show anything on the screen. Could you give me a hand? in qfil several errors appear.
eduardosilvaedias said:
I tried several times, but now my cell phone doesn't show anything on the screen. Could you give me a hand? in qfil several errors appear.
Click to expand...
Click to collapse
need to search on google. there have a few thing tht lead to sahara fail. n let the phone in download mode for a long time also one of it. after u connet to pc u need to press download quick.
@x.0ldB0y.x
Only question others may wonder: did you unlock your bootloader before you performed the region switch?
i tried replacing global rom with china rom in rsa now my phone is brick and i tried flashing in qfil it keeps on failing my phone is locked bootloader. any fix?

Cannot update to android 11

Hi everyone,
I have been trying for months to get my dumb Moto G power (2020) onto android 11. I know its available and my phone keeps saying I am up to date with a Jan 1 2021 patch...
I have factory reset, I have downloaded the stock image and installed it via fastboot, no dice. it wont boot after.
I have the US retail version. Anyone know why my phone cannot update? Lenovo/Mototola support gave me the crap line that not app phones get the update at the same time. Even if I cannot get Android 11m I know there are newer security patches that should be pushed out. Any ideas on next steps to figure this out?
captngali said:
Hi everyone,
I have been trying for months to get my dumb Moto G power (2020) onto android 11. I know its available and my phone keeps saying I am up to date with a Jan 1 2021 patch...
I have factory reset, I have downloaded the stock image and installed it via fastboot, no dice. it wont boot after.
I have the US retail version. Anyone know why my phone cannot update? Lenovo/Mototola support gave me the crap line that not app phones get the update at the same time. Even if I cannot get Android 11m I know there are newer security patches that should be pushed out. Any ideas on next steps to figure this out?
Click to expand...
Click to collapse
Try LMSA
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
That rescue assistant thing is a hastle, just download the proper stock image from https://mirrors.lolinet.com/firmware/moto/ for your model and region and flash it using adb/fastboot commands https://forum.xda-developers.com/t/...-with-motorola-devices.4042039/#post-81656729

How do I get rid of the Sophia firmware that someone installed without my knowledge?

MY phone will not work at all with mobile data since the firmware was changed, now it's basically an at home wifi phone.I just want to get back to the original.
Paulbritt91 said:
MY phone will not work at all with mobile data since the firmware was changed, now it's basically an at home wifi phone.I just want to get back to the original.
Click to expand...
Click to collapse
Try LMSA rescue
Rescue and Smart Assistant (LMSA)(Motorola/Lenovo Only)
Rescue and Smart Assistant LMSA: Lenovo's Motorola Smart Assistant (PC) For Lenovo and Motorola Devices Only Rescue and Smart Assistant (LMSA) is an official tool installs on PC. Can help to manage smart device (include all Lenovo android phone...
forum.xda-developers.com
Tried that
Paulbritt91 said:
Tried that
Click to expand...
Click to collapse
What does getvar all say?
Code:
fastboot getvar all

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