Contacts problem - Samsung Galaxy Note 20 Questions & Answers

Since the last system update a couple of days ago, my Contacts are no longer displaying.
I have 250 contacts in one account (call it A) and 10 in a second account (call it B).
Until the update, there was a setting in Contacts that allowed me to select which account to use and I used account A.
After the update, it shows the contacts in account B, and I can not find any way of choosing account A.
Account A is still shown as usual in the list in Accounts. I have no reason to believe the records in this account have been deleted, and if they were I should still have been able to select that Account.
I'm going to download a different Contacts app and see if that sees then, but does anyone else recognise this problem? Any ideas?

Try clearing the system cache.
Clear app cache.
Unistall/reinstall the app.

Thanks for suggestions! I'm just diving into food but will follow up later and report back.

I've cleared the Contacts cache, and found the right account in Contacts. It says there are no contacts in that account!
But I downloaded another Contacts app from Google Play and it shows all the contacts present and correct. I could use this instead and phone people from it...
But when I use the Phone app, it has a link to the original Contacts app and I can't replace this with a link to the new app. So when I receive a call, the Phone app can't show me the caller's name.
Does that make sense?

I've had trouble with contacts on my 10+.
Never saw this happen before.
Huge whole blocks of contacts disappearing. I can't recall the exact fix.
I may have deleted sim toolkit data to force repopulation... whatever I did it was fast but not fun
No data was loss.
Always have multiple backup copies on hdds
I'm using the native app "Phone" which I think is an open source app that Samsung uses.

I've been using this setup since the phone was new. Never had a moment's trouble. I had changed nothing. It only failed with the latest system update.
I've now got it back.
I removed that account completely. Reinstalled it and imported the data. Still no contacts.
Removed the account again. Created a new account with a different name. Imported data. All contacts now visible.
As they say, Go figure!

Related

Changing Original GMAIL Setting

When I bought my HTC Thunderbolt I logged into an existing gmail account that I thought I could change down the line. So, I have found that changing my original gmail account is not as easy as I thought. The problem is that when I go to put in a new event into my calender it does not sync correctly because it is syncing with the first gmail account I put on the phone.
So, before I go erasing this or that file, I want to check with some people who have good wisdom. My phone is rooted, I am on a different ROM and Radio, but everything I read says that you need to do a factory reset. So, here are a few questions I have...
Will a factory reset effect the rooting of my phone?
If it does not, should I just back on my apps up and do a factory reset?
Is there anything else I should know before I attempt a factory reset?
Any help would be greatly appreciated.
Living by Faith in Christ,
Ryon
gmail is directly linked to the primary account on your phone. the one you went through the initial setup with(setup market with). and unfortunately you cannot remove that email from gmail.
you can ofcourse add accounts via "accounts & sync", but that's a different story.
christ eh?... tell him/her I said salam.
I don't have any issues with erasing or not erasing the email. In fact, I don't really care if it stays on there or not. When I put a new event into my calendar it is using the email I signed up with. So yes, I could sync multiple accounts, but my laptop, tablet, home computure, work computer are all on one account. I like it this way.
When I look in my "accounts and sync" it says that it is using the proper account, but when I select a event in the calendar it wants to sync with google email I sign up with on my phone. I don't want it to use this account. I want to use the same one my google mail.
I am thinking that if I back up all my apps and data using Titanium Backup, do a factory reset, then add my google email so that my calendar syncs with the proper email I should be set. I can always bring my apps back using Titanium Backup and if all fails the worst that could happen is that I go back to my original setting using Titanium Backup.
Am I wrong in thinking this way?
Ryon
So, the gmail account you started your phone with... 1. Did you purchase apps on the market with it? And 2. Do you still want to use it at all on your phone? If you answered "no" to both these questions, do this:
On your computer, log in to the gmail acct you don't want. Export a back up of all your contacts. Now, log out and log into the gmail acct you 'do' want and import your contacts into it. It will not wipe any existing contacts.
Now. On your phone, delete the Google acct you don't want. Sync the one you do want (calendar, contacts, etc). You will have sync'ed all your contacts, email, and calendar. Make sure its all there.
If you answered "yes" to either question above, also do this... Once you're sure your phone has integrated your new main acct, add the old one back. Uncheck the boxes for synching contacts and calendar plus anything else you don't want to sync.
Sent by my Synergy boosted TB on XDA Mobile App
Oops... It is important to know, 4g phones are not linked to your Verizon service the same way 3g/non-sim card phones are. In fact, if you were to reset your phone and not sign into a Google acct at all, you would still have service after set up is complete. This is because your service is now linked to the sim card on your phone. Granted, you won't have contacts, but you could make a call or browse the internet...
Sent by my Synergy boosted TB on XDA Mobile App

[Q] How do I enable/restore calender again when disabling it deleted it?

I seem to have deleted my Google calender (or some part of it) from my android (specs below). I can’t seem to be able to restore it.
I had problems syncing a new calender and was trying to clear all cache etc in order to get it to sync. I went into Settings --> applications --> All --> ‘Calendar’ (I’ve always had two of those, so I took the one with data in it, the other always stands on 0.0B).
I cleared the data, force stopped it and then I pushed Disable. The button went from disable to enable and I restarted my phone thinking I could enable it after restart. After reboot the calendar had disappeared. Meaning: no icon in the ‘applications’ screen, when I go into the settings menu I only have one post named ‘calendar’ (the empty one). Calendar Storage still has content though and when I use widgets they seem to be able to access and sync to my main Google calender. When I use ‘month’ view I can see the different events I have in my calendar but I can’t edit anything from my phone. As soon as I try to actually access it I get the message ‘Unfortunately, TwLauncher has stopped’.
How do I restore, or enable the Calender again? I find it really disturbing that I don’t have a calender icon in ‘application’ anymore and that it seems to have completely disappeared.
I’ve tried clearing data, experimenting with the sync option and rebooting several times. I just can’t seem to get any results though. And I can't find it on play so I can't re-install it. Any insight on this?
Device: GT-I9100 (Samsung Galaxy S2)
Carrier: Telenor
Country / Language: Sweden
OS / Browser / build number (if applicable): ICS 4.0.3/IML74K.XXLPQ
Reinette said:
I seem to have deleted my Google calender (or some part of it) from my android (specs below). I can’t seem to be able to restore it.
I had problems syncing a new calender and was trying to clear all cache etc in order to get it to sync. I went into Settings --> applications --> All --> ‘Calendar’ (I’ve always had two of those, so I took the one with data in it, the other always stands on 0.0B).
I cleared the data, force stopped it and then I pushed Disable. The button went from disable to enable and I restarted my phone thinking I could enable it after restart. After reboot the calendar had disappeared. Meaning: no icon in the ‘applications’ screen, when I go into the settings menu I only have one post named ‘calendar’ (the empty one). Calendar Storage still has content though and when I use widgets they seem to be able to access and sync to my main Google calender. When I use ‘month’ view I can see the different events I have in my calendar but I can’t edit anything from my phone. As soon as I try to actually access it I get the message ‘Unfortunately, TwLauncher has stopped’.
How do I restore, or enable the Calender again? I find it really disturbing that I don’t have a calender icon in ‘application’ anymore and that it seems to have completely disappeared.
I’ve tried clearing data, experimenting with the sync option and rebooting several times. I just can’t seem to get any results though. And I can't find it on play so I can't re-install it. Any insight on this?
Device: GT-I9100 (Samsung Galaxy S2)
Carrier: Telenor
Country / Language: Sweden
OS / Browser / build number (if applicable): ICS 4.0.3/IML74K.XXLPQ
Click to expand...
Click to collapse
First check via Google mail/calendar if u see ur appointments...
If u don't see it there, they wasn't saved it Google account and so just local, which u delete (no restore)
If u see them there, just delete and reactivate ur Google account on ur phone.
CHEERS ;-)
Sent from my Galaxy S2 - I9100 with SensatioN Rom!
Hannibal226 said:
First check via Google mail/calendar if u see ur appointments...
If u don't see it there, they wasn't saved it Google account and so just local, which u delete (no restore)
If u see them there, just delete and reactivate ur Google account on ur phone.
CHEERS ;-)
Sent from my Galaxy S2 - I9100 with SensatioN Rom!
Click to expand...
Click to collapse
Might have worked had it been a sync problem only (my calendar is intact on the web). This however is a problem of the built-in calendar app disappearing. I removed the account and installed it again but the calendar did not appear.
I'm starting to think that factory reset is the only viable option.
Reinette said:
Might have worked had it been a sync problem only (my calendar is intact on the web). This however is a problem of the built-in calendar app disappearing. I removed the account and installed it again but the calendar did not appear.
I'm starting to think that factory reset is the only viable option.
Click to expand...
Click to collapse
Hmm but that's a bit much for just probs like this...
Hmm u checked the options in application > all > calendar and delete data again?
Then also checked if calendar sync is active (I think so but just an idea)
So last option before factory reset would be wiping the dalvik cache
If at all now luck... U can do it.
But would be really strange.
Much success ;-)
Sent from my Galaxy S2 - I9100 with SensatioN Rom!
Lost Calendar Events
Sorry for reviving an old thread, but I have a similar issue/problem
I was syncing and unsyncing with my samsung to google calendars, then the next day I checked, I realized all my events disappeared.
I did not erase anything yet all my events were gone.
I did notice that something was occurring during the period that I lost my data.
I saw that my default Samsung browser on my smart phone went on a refresh loop on google home page. This was an issue on googles end and was resolved eventually.
This was one of google's problems. There would be an issue with google recognizing me logging on the google home page and gmail. This lasted for a week. I wonder if that caused my data to disappear?
There are a few links below describing what happened. I'm wondering if this is an issue with Google, samsung+google, or syncing in general.
if I can recover my lost events that would be great!
It seems like a lot of them has to do with smartphones syncing, which is what I did. Even if there isn’t a solution or a recovery for this, it would be great to at least get an understanding as to why this happened (so i can avoid it in the future). I am currently storing everything local to my phone and havne’t experienced any loss of information. It’s quite disconcerting that if I did use google calendars, at any moment, all my events can go missing.
https://twitter.com/pauliharman/status/232750527979597825
http://productforums.google.com/forum/#!topic/calendar/jJbLThfAuXc
http://productforums.google.com/forum/#!msg/calendar/IE2m9Y96bLE/oAz-BQIkcLMJ
https://productforums.google.com/forum/?fromgroups=#!topic/calendar/P8ClYOAtWSc
Hannibal226 said:
Hmm but that's a bit much for just probs like this...
Hmm u checked the options in application > all > calendar and delete data again?
Then also checked if calendar sync is active (I think so but just an idea)
So last option before factory reset would be wiping the dalvik cache
If at all now luck... U can do it.
But would be really strange.
Much success
Sent from my Galaxy S2 - I9100 with SensatioN Rom!
Click to expand...
Click to collapse
Restore a recent backup, that way the period of events lost will be minimal; only events entered/altered after the time of the backup, obviously (and you can then sync to Google if you like to bring that back up to date).
So far as recovering your lost events goes, I doubt Google will restore an individuals calendar events. Tho you might as well ask them, they might surprise you. That way you then simply restore them to your phone.
Failing that, unless you've got a copy of the db file containing the calendar events still on the phone, can't see how you'd get them back unfortunately.
As to why, I'd be asking Google. I've been keeping my phone/Google calendar synced a couple of times a day over the year and a bit I've had my SGS2 & never had a problem from their end (a couple very early doors caused by me when I had to reset my phone & I hadn't synced to Google before doing the reset).
Thanks Mistah. Unfortunately I didnt make any backups with TiBu or a nandroid at that time.
I've asked google and you are correct, they dont do event restores.
Yes definitely my main concern is why it happened at all? So it never happened to you?....hmmm..
im wondering if it was something on Google's part or something I did.
Before I realized my calendar disappeared, I unsynched and erased the profile on my device so it only had the local calendar, then i synced again.
I wonder if my erasing that profile on my samsung caused the calendar to delete. Or maybe it didn't register or save?
I can't 100% recall if I saved the events on google's calendar or my local. but if I stored on my local, shouldnt the data still be there even after my sync and unsync or google calendar?
MistahBungle said:
Restore a recent backup, that way the period of events lost will be minimal; only events entered/altered after the time of the backup, obviously (and you can then sync to Google if you like to bring that back up to date).
So far as recovering your lost events goes, I doubt Google will restore an individuals calendar events. Tho you might as well ask them, they might surprise you. That way you then simply restore them to your phone.
Failing that, unless you've got a copy of the db file containing the calendar events still on the phone, can't see how you'd get them back unfortunately.
As to why, I'd be asking Google. I've been keeping my phone/Google calendar synced a couple of times a day over the year and a bit I've had my SGS2 & never had a problem from their end (a couple very early doors caused by me when I had to reset my phone & I hadn't synced to Google before doing the reset).
Click to expand...
Click to collapse
Yep. If you remove the Google a/c from your phone completely, it deletes the events attached to that Google a/c in the calendar app. When you add it back, you'll have an empty calendar until you sync it from Google.
So essentially, what's seemed to have happened is you've done that with the a/c on your phone, for whatever reason your events @ Google's end have been nuked, so when you've re-added the a/c back on your phone & gone to sync it, there's been nothing there to sync back to the phone.
If you untick 'show [email protected]' in the calendar app settings (as opposed to removing the a/c outright), exit the app & restart the app you end up with an empty calendar, because it must have a Google a/c linked. If you retick 'show [email protected]' your events show again because simply unticking it doesn't delete anything.
Removing the a/c outright from the phone must purge the DB file(s) (?? I presume) on the phone.
That's the most logical explanation I can come up with given what happened/the order it happened in with your phone.
mikoal said:
Thanks Mistah. Unfortunately I didnt make any backups with TiBu or a nandroid at that time.
I've asked google and you are correct, they dont do event restores.
Yes definitely my main concern is why it happened at all? So it never happened to you?....hmmm..
im wondering if it was something on Google's part or something I did.
Before I realized my calendar disappeared, I unsynched and erased the profile on my device so it only had the local calendar, then i synced again.
I wonder if my erasing that profile on my samsung caused the calendar to delete. Or maybe it didn't register or save?
I can't 100% recall if I saved the events on google's calendar or my local. but if I stored on my local, shouldnt the data still be there even after my sync and unsync or google calendar?
Click to expand...
Click to collapse
I just tried it again. I removed the account from my phone. then resynced it. All the info from the calendar is still there.
Currently i store everything locally and only view local calendar (as you've said, untick google calendar).
Also not sure if this matters, I'm not using google calendars, I'm using samsung's stock calendar planner.
I cant see how removing the account from ur handheld would erase all events from your calendar. Isn't removing the account just deciding not to sync with it?
MistahBungle said:
Yep. If you remove the Google a/c from your phone completely, it deletes the events attached to that Google a/c in the calendar app. When you add it back, you'll have an empty calendar until you sync it from Google.
So essentially, what's seemed to have happened is you've done that with the a/c on your phone, for whatever reason your events @ Google's end have been nuked, so when you've re-added the a/c back on your phone & gone to sync it, there's been nothing there to sync back to the phone.
If you untick 'show [email protected]' in the calendar app settings (as opposed to removing the a/c outright), exit the app & restart the app you end up with an empty calendar, because it must have a Google a/c linked. If you retick 'show [email protected]' your events show again because simply unticking it doesn't delete anything.
Removing the a/c outright from the phone must purge the DB file(s) (?? I presume) on the phone.
That's the most logical explanation I can come up with given what happened/the order it happened in with your phone.
Click to expand...
Click to collapse
That's why I added (?? I presume) to that line in my PP about removing the account potentially wiping the DB files.
I doubt you'll end up finding out what happened/why it happened.
Anyhow, that's all I can offer.
mikoal said:
I cant see how removing the account from ur handheld would erase all events from your calendar. Isn't removing the account just deciding not to sync with it?
Click to expand...
Click to collapse
ya, it was worth a shot to test out that theory.
back to square one i guess.
google is blaming on samsung's app causing the erase when syncing.
MistahBungle said:
That's why I added (?? I presume) to that line in my PP about removing the account potentially wiping the DB files.
I doubt you'll end up finding out what happened/why it happened.
Anyhow, that's all I can offer.
Click to expand...
Click to collapse

I TiBu-froze "Motorola Services" and lost my phone contacts.

Background: I noticed that Motorola Services was eating a bunch of my battery, so I froze it with TiBu. Blur account disappeared, taking with it my phone contacts (not Gmail or Corporate Sync).
- Thawed the program, still gone.
- Wiped cache, still gone.
- Used Mybackup Root to restore all of my contacts (Gmail, Corporate, Moto services), which involves overwriting the old ones: nope. The contact app doesn't see the phone contacts thru Moto Services because it doesn't see my blur account.
Funny story: Airdroid still sees the phone contacts. They're hiding somewhere. Just not showing up in the contacts app, and I can't seem to download the contact list to my computer.
Does anyone have any ideas before I do a factory reset? I don't flash new roms often for a reason: setting everything back up is a PAIN, dammit.
Contacts > menu > display options
Make sure groups are selected to be displayed by selecting accounts, e.g. Google to expand it and ensure there are checks in groups you want to show up.
Sent from my MB860 using xda premium
Yeah, the problem is I've been storing phone contacts under my Blur account which is what went missing thanks to me screwing around. The only groups available to check are my Gmail and work email, both of which were added by me after the initial setup procedure (and don't have phone numbers associated).
I did some more searching and it looks like others ran into the same problem, which isn't fixed by "thawing" the app. And, it looks like the only solution involves a factory reset. Maybe I'll upgrade my rom version while I'm at it... ah well.

Contacts "sync is currently experiencing problems"

I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
I’ve just noticed that I’m also unable to sync contacts with my Samsung Account, so I’m guessing that the problem is on the phone rather than the server….
The issue seems to be related to the Go Contacts app. I found that if I deleted then re-added the Google account from my phone I could sync again, but as soon as I added a new contact in Go Contacts I got this error message again. If I add the contact using the stock Contacts app I don’t get the problem. Has anyone else had this issue with Go Contacts?
Solved! (and I'm pretty sure it's for good this time)
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
beirtipol said:
So, I've been getting this problem for a while, I've called Google (It's a problem with the OS but Samsung should fix it), and Samsung(It's a problem with the OS but Google should fix it).......... I finally spotted someone alluding to an issue syncing groups in a previous post and someone here mentioned go contacts having issues so here's the process I followed to finally have it working again:
- If you use 'go contacts', use it to back up your contacts to a vcf which you can then import in to google
- Email that file to yourself as backup
- Turn off contact sync under your google account on your phone
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
- Uninstall 'go contacts' (Probably not necessary but i wanted to start fresh)
- Open Gmail and go to 'contacts'. If you're confident that everything is in your phone's VCF, delete everything from your contacts.
- Import the vcf file in to google contacts.
- Here's the important bit: Delete ALL groups from your google contacts.
- Find and merge duplicates and make sure your contacts are all there. (I found that not all contacts were imported from the .vcf file)
- Install 'go contacts'
- Go to 'groups' and delete ALL groups from the 'go contacts' app.
- Turn on contacts account sync again.
I did this 2 days ago and (fingers crossed) my contact sync is working again.
Click to expand...
Click to collapse
What if you're confident that both your phone's VCF and Google Contacts have new information? As a matter of fact, it's the case with me. I create new contacts with my phone for a newly received phone number, and I create new contacts with Gmail for a newly received email address. So, I simply can't just delete one set and replace it with the other. Any suggestions?
(Conceivably, I can import the phone's VCF to Google, and rely on Google's "Merge Contacts" function, but I'm a little reluctant because I don't exactly know what kind of algorithm Google uses to get rid of duplicates.)
This Contact sync issue seems to be affecting a lot of Android is users and has been a big disappointment for me. One more reason for me to marvel at iOS's seamless syncing.
Worked for me
Thanks a lot beirtipol...problem solved
Now I can install my next custom Rom
Google sync issues
itm said:
I'm trying to sync my Google contacts but always get the message: "sync is currently experiencing problems". A reboot doesn't help. I even reflashe the ROM (Checkrom 3.5) and that didn't help either. Can anyone suggest a fix?
Click to expand...
Click to collapse
I was having the same issue and searched everywhere to find help. Came a cross a post (somewhere else... can't remember where) that said other apps could be affecting it. Thinking back to the most recent apps I have installed, and when the sync issue started, I deleted data and uninstalled Skype and my sync is working fine now.
Hope this helps.
I have finally found a 'reasonably simple' solution that came from suggestions in this thread
1. I have Go Contacts EX installed so I exported a copy of my contacts to a VCF on my SDcard.
2. Email VCF file to my Gmail account
3. Open Gmail on Web Browser on PC
4. Open the email - attachment is shown and Google gives a nice link to say "import contacts" based on the VCF
5. Press the link to import (assuming import and choose file will do same)
6. It may crash... but it has imported the contacts into a new group and may leave loads of duplicates...
7. Choose to "find and merge duplicates" (may need a few manual merges for those it does not catch)
8. Select all contacts and select to remove the "imported..." group that was created (if it crashed for you too)
Now you are left with Phone and Gmail that agree so sync works again.
Next time you edit a contact on your phone it may well stop working again - so do this now and again to keep in sync until everyone stops blaming each other for the issue...
Im still having issues with this...very annoying.
Sent from my SGH-I747M using xda premium
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
contacts doesn't sync
I believe it is not the hardware = Samsung,
it is not the OS, Im running Padawan 6.2 custom ROM
this was a problem years ago when I switch to gmail and the problems arrived how to translate and auto-sort the first name/last/name/title/address/phone number/and so on , from one platform to other
I am surprised how google (since they support the android) didn't standardized this in its own backyard....
i.e. uninstalled and installed back EX Contacts, cleared the data and still not synking, now when I need it, and not tomorow.
so, the workaround:
clear data in Contacts Storage (! will wipe what you had in the phone !), and sync it backwards, from google to phone, so whenever you got new email contact its there anyway, and type there the new phone numbers ....
the stock address book updates well.......
I agree the stock address book looks cheap, but whatever I do with it, updates google address book....
I believe something to do with rows and columns how one is trying to send but the google doesn't know how to autosort, this why even when you import need to do manual work
just my 2c
Update:
- I remove Google account from phone
- Via web -> Gmail -> Contacts, I removed all groups, merge duplicates. etc and synced
It worked fine for 2 days and same issue occurred again. I am so much frustrated with Note 2. I never had this issues with any of my earlier phone. Now my phone is with service center as they want to keep it for 2-3 days, use and observe.
beirtipol said:
- Go to manage applications and open the 'contacts database' app and clear all data.
- Do the same for 'go contacts' and the stock 'contacts' app
Click to expand...
Click to collapse
These two steps were enough to fix the problem for me. Thanks!
try google sync fix
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I had the same problem with my att skyrocket running Embryo 5.4
I fixed the problem by downloading 'contacts sync fix' from google play store for free
I had the same problem with my AT&T Galaxy S3, after reading this post someone suggested that Skype was affecting this. I removed Skype and now Samsung account can sync.
This worked for me:
sly.cooper said:
I am having exact same issue however the device is Note II. I never had this issue with my 2+ years of Android usage (Motorola, Sony & HTC phones). This has started with Samsung Note II only. I have posted the same question in Note 2 section however did not get any reply so I am assuming that it is just me who is facing the issue . I don't have Go contacts. It is really annoying as it contacts are completely gone from phone. Any suggestions?
Click to expand...
Click to collapse
I have the Note II and had this problem too, I also had GoContacts EX and cleaned up, merged etc a lot of contacts. None of these suggestions worked for me to get sync working. Here's what I did: Backed up all contacts on phone. Removed all groups from phone and Google on my browser (not sure if this needed to be done but was suggested above. You probably won't need to I'm guessing.) (Exported VCF to my SD Card). Then emailed them to my gmail account, imported into my account using Gmail on my computer browser. Waited for it and after a while gmail asked if I wanted to merge. I said yes, then I deleted the group that Google automatically created for the imported contacts and the date they were imported. I also uninstalled Go contacts EX just to be safe.
After this I deleted my Google account off of my phone. Note that I have 2 gmail accounts, so my phone then switched to using the other gmail account. Then I added the normal account back to my phone and it synced fine after that. But I don't know how long it will work as I just did it a short while ago. Hopefully this helps someone though, because I know how frustrating this issue is. If you don't have two Gmail accounts I suppose you could create one temporarily just for this purpose. Good luck.
sgs3 with same issue - remove / re-add account worked for me
i have the sprint sgs3 with android 4.1 (jelly bean) and i had the same problem (sync is currently experiencing problems) until today. my contacts had not sync'd for over a month. no clue why. based on recommendations in this forum:
i disabled other applications (i.e. skype, facebook, yahoo, etc.) contact sync... no change.
i uninstalled skype... no change.
hence, i don't believe there is any need to do the above. what worked for me is...
i went to my pc's google contacts and exported my contacts to make sure that i had them saved off. then, i went to settings, google -> <my google account>, remove account, yes / ok, add account, add google account, etc. while attempting to sync contacts a window popped up asking me to update, i selected now, it rebooted / updated. again, a window popped up asking me to update, i selected now, it rebooted / updated. when it came back up, i verified that google contacts sync'd. the android version now reads 4.1.2.
i re-installed skype, re-enabled other applications contact sync... google contacts still sync. good luck!
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
igknight said:
I have the Note II and am running CleanRom. Had not issues for a while, then this started to happen. Last sync with contacts was on /2/27/2013 at 7:35pm (today for those lazy to look at post date is 3/1/2013 8:08am).
When this happens, my contacts disappear from my contact button. Today however if I switched the Contacts to Display from my gmail account to All Contacts they are back, but this isn't always the case.
If I reboot its all good, but will come back either later that day, at night, or the next day.
I have deleted the data from Contact Database and Contacts, but all that did was make me have to set the ringtones back up for the people.
Tried the Contact Sync Fix from the Play Store, no go.
Click to expand...
Click to collapse
I'm in the same boat as you. I've noticed a little dialog flashes really quickly sometimes when contacts are failing to sync, but I havent been able to get a screenie or read it. This is become extremely frustrating.

Problem with contacts and call log

Hi All,
I hope you are well.
I have a serious issue with my contacts.
I have Android 6.0.1, CM13.0-20160802-NIGHTLY. and the latest Open Gapps.
All was working fine for some time, but eventually I have noticed that my dialer is not showing contact names and something is preventing my contacts from being saved.
In Contacts app I cannot even choose between Local phone or Google account for contact's storage.
When I save a new contact it is not saving it, I can see that Google account is set to sync (in Settings -> Accounts) and it is syncing all the information.
I can see a whole list of contacts on the contacts list though.
I have upgraded CM several times since then hoping that this will resolve the issue. I have also reinstalled Open Gapps several times as well.
I have cleared Dalvik and other cache, fixed permissions on any partition I could, still the same.
I was forced to use TrueDialer to show me contact names on the call log, but I don't like this app. When people call me it is only showing their number and no associated contact information.
I thought that maybe Zoiper is causing some conflicts as this app can integrate with your dialer, but when uninstalled the issue is still there.
Please advise.
Thank you
Kardell said:
Hi All,
I hope you are well.
I have a serious issue with my contacts.
I have Android 6.0.1, CM13.0-20160802-NIGHTLY. and the latest Open Gapps.
All was working fine for some time, but eventually I have noticed that my dialer is not showing contact names and something is preventing my contacts from being saved.
In Contacts app I cannot even choose between Local phone or Google account for contact's storage.
When I save a new contact it is not saving it, I can see that Google account is set to sync (in Settings -> Accounts) and it is syncing all the information.
I can see a whole list of contacts on the contacts list though.
I have upgraded CM several times since then hoping that this will resolve the issue. I have also reinstalled Open Gapps several times as well.
I have cleared Dalvik and other cache, fixed permissions on any partition I could, still the same.
I was forced to use TrueDialer to show me contact names on the call log, but I don't like this app. When people call me it is only showing their number and no associated contact information.
I thought that maybe Zoiper is causing some conflicts as this app can integrate with your dialer, but when uninstalled the issue is still there.
Please advise.
Thank you
Click to expand...
Click to collapse
I have just read your thread. Is your problem solved yet? If not, I'll start giving you some assistance.
Experiencing the same trouble with my alcatel IDOL 4, the dialer is not displaying the contact (already saved in my Google address book and the Google account is synced with the phone) names, neither for incoming and nor for outgoing.
This is a serious trouble and virtually all the phone numbers are appearing UNKNOWN to me! My brain cannot help me with these 230 contact numbers remembering every time I have to receive a call!
Help will be appreciated and thanks in advance.
Broken Arrow
Dhaka, Bangladesh

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