Hi,
Just few minutes ago my brand new phone just broke on me. I was holding it in my hand, locked screen, like minute later I tried to unlock it to no avail, screen just stayed black. There was a sound when I touched it by the fingerprint sensor, but no light up from behind the screen. I tried holding down power, then power+volume up, phone only vibrated, no reaction on the screen. I've connected it to the charger, and now it seems to be in bootloop - screen is turned off, and every few seconds phone vibrates. I've managed to somehow turn it back on once, phone booted to system, everytthing worked just fine, then I locked screen and it just stayed black, now I can't reproduce that, can't even turn it off, it's just vibrating every so often. Did it really brick in my hand? Software of Hardware? Everything worked just fine, maybe battery was draining a little bit too much for my taste, (15-20%/hour with screen on+lte/wifi) but 120Hz refresh rate+bright setting and AOD turned on 9am-9pm could do that. Do you guys have any suggestions, or I'm expecting trip to the service?
Sorry, but i cannot guess any reason. I am stumped as this bootlooping shouldn't beb happening... Very strange. May be its better to show it to service center guys.
Btw, i had tried this on my previous android phone to shut it down, like a hard shutdown. I had pressed power + volume down + volume up keys together to shut it down completely. Basically by pressing all the 3 keys. If you want to try, you can try it. I have not tried it on my GT, but had used it on Oneplue 2 and Honor View 10.
Hope your issue gets resolved asap...
Okay, I've contacted support via livechat, they told me it's definetly just software glitch, and to resolve this I have to wipe dialer cache (?) and all system settings - I did it, everything worked just fine, but today, again, same thing happened. First time phone just died in my hand, second time it was while listening to music via Pulsar, today I was just sharing wifi as a hotspot, phone randomly broke connection and would not unlock, but still I could tell it was on, because of vibrations and sounds. Not a software glitch after all? If I manage to unlock it I'll just recover it to factory settings, we'll see if that helps, but I don't like the sound of that.
What apps are -you- installing?
Launchers and power management apps are prime suspects...
Otherwise, mobo failure. It may be firmware but how far do you want to take it?
It should run fine out of the box.
Last time I played with launchers was with good old SGS about 5 years ago, only app out of ordinary was AccuBattery to check that SoT drain, but could it make such a damage without root privilages?
d4m4in said:
Last time I played with launchers was with good old SGS about 5 years ago, only app out of ordinary was AccuBattery to check that SoT drain, but could it make such a damage without root privilages?
Click to expand...
Click to collapse
Accubattery isn't the culprit...
Related
My G-Tablet was working great for the last 6 months, the day I bought it, I flashed it with Cyanogenmod 7. Last night I was listening to Pandora, while reading Manga. I set it down and went to sleep.
When I awoke the Tablet was off, still plugged into the AC adapter. And refused to boot. After trying to get into the recovery thinking somehow it bricked itself, I noticed the screen would flicker ever so dimly. So I ripped the back off and unplugged the power thinking maybe it's not really off, maybe it's locked.
Alright, so now after holding the power button down for about 30 seconds it starts booting, I see three birds, the words android, the Cyanogenmod logo and then it goes black. After about a minute of that, I assume it booted. Still starting at a completely black screen I pressed the volume button + and - and I hear the beep boop. Alright so it booted. Where is my VIDEO?
I hold down the power button for a minute, I press the volume buttons but no sound. Ok, it's off I'm guessing. Lets boot again. This time nothing, completely blank screen, until it gets to the Cyanogenmod Logo. The video comes on for about 3 seconds then off again. About 15 seconds later, it comes on and I see the android robot riding the skateboard for about 3 seconds, then black again. It again finishes booting, I play with the volume buttons and I get the beeps. But absolutely no video.
One other thing, is that while booting. It ALWAYS turns on the video for the little robot on the skateboard for 2-3 seconds.
Has anyone experienced anything like this before? I'm totally at a loss, I really hope the GPU is fine.
I miss my tablet
If it turns out to be a hardware problem you should have a year long warranty from viewsonic. Someone who has had experience with the warranty process will have to tell you whether or not they will deny your claim if it arrives with CM7 installed (I haven't dealt with them). If you are able to NV flash before sending the tablet back in you should be golden though.
Thanks for the advice Bret.
I had the tablet sitting on my desk, I booted it up, still a black screen but I could hear the volume beeps. I let it sit there for about an hour, running on battery. And wouldn't you know. The screen came on. It's been working perfectly so far, I can reboot, shutdown, let it sleep ect. Not a single problem. I would absolutely love to know if it was a software glitch, or what. Seems my GPU is fine, rocks 3d apps no problem.
But I know if I don't know what caused this, more then likely it'll happen again and I'll flip out.
Open your gTab up and reseat the cables going into the LCD panel.
You say you have been running CM7 for ~6 months? have you had to reflash you system at all in that time?
The reason I ask is that I have had issues of the system corrupting itself over time, and almost every time I had reflashed, everything seemed to go back to being fine. Who knows... maybe its time to do a backup and flush the system for good measure..
My Samsung Galaxy SIII smart phone has only recently been having issues. My phone will turn on, will be charged and function as normal - ie, no performance issues at all when the phone is actually on. But sometimes, my phone will randomly shut off with no prompt or message. Sometimes it will attempt to turn back on itself, other times I need to press or even hold the power button to turn it on.
The real problem is when it boots, it SOMETIMES (3/5 times average) will begin to boot, then the screen goes black again - ie, the Samsung logo will show up upon vibrating, then shut off or reboot and try again (this can sometimes happen singularly or in tandem). Other times, it will boot as normal, sometimes working normally, other times just randomly doing the abrupt shut down, and the cycle starts over.
I've tried taking the battery out, rebooting it, booting to safe mode, removing battery + keeping it out for ~10 minutes to discharge, etc. My phone isn't up to date, as my phone is rooted. However, I haven't modified my phone or done anything to it in a long time, and this has only has begun happening recently. My current firmware is rooted stock Android 4.2. Are there any other solutions besides formatting my phone? I cannot send it in/get it replaced by my provider as my warranty has expired. Thank you. :angel:
Go to the Play Store and download emmc brickbug check.
Get that diagnosed.
If it's good i suggest you do a full wipe and update it to the latest samsung 4.3 update.
Ultimate GS3 sudden death thread.
Well you better get up to date, best to start with a factory reset and the latest stock rom first.
I guess you're running an unstable leaked 4.2.2 firmware,so I would suggest you to install stable 4.3 firmware.
Maybe your power button got stuck..
To find out, push your power button and keep hold it even the "samsung galaxy s III GT-I9300" appear.
Do you experience the same thing or not.
TheoDores said:
Maybe your power button got stuck..
To find out, push your power button and keep hold it even the "samsung galaxy s III GT-I9300" appear.
Do you experience the same thing or not.
Click to expand...
Click to collapse
I found a fix for my S3 which was doing EXACTLY what many of you are describing. I will get to the fix and it will sound ridiculous, but it worked for me and for the other people responding to the posted fix. ***** Hint: my problem was the power button and the fix was free and easy though may require you to be pissed at your phone as I was at the time.
Before getting to what fixed my phone. It seems like every one with a Samsung phone Sh*tting out in this manner should go through the well-conceived sequence I post below in the link. That guy though through the problem and made a great help list even though I found myself with a phone that was a mess even after all of those steps. My phone just vibrated when I tried to start it or maybe it began to show a graphic screen of the boot process before it went to black again and just vibrated. I am stuck with 4 more months of verizon contract so I was desperate and unahppy to say the least. I tried at least 50 time to boot my phone yesterday and went to a verizon store they were no help as expected especially when they saw a boot screen image that they did not recognize... I was one of those rooting creeps that they are not obligated to help...
first link:
http://thedroidguy.com/2014/03/fix-galaxy-s3-wont-turn-troubleshooting-guide/
A stuck or malfunctioning power button can cause... getting random reboots, lack of starting, lack of posting, getting stuck at various screens in the boot process and then going to a black screen which may just accompany a vibrating phone or a seemingly dead phone. Our problem is the power button being "stuck" underneath/inside of the janky, crappy little clip on power button that you are actually pushing in on your phone.
see this youtube video. In other words the thing you push is only pushing something else inside. I took my power button out (it clips in) cleaned out the cavity by blowing and with a toothpick and I was fixed!
http://www.youtube.com/watch?v=pQ-U-Q_NdOo
I was pissed at my phone so where the guy in the above youtube video says something like tapping his nail (finger nail) into the power button or whatever I was pretty aggressive and crammed my thumbnail down the sides of the power button until the janky little piece of crap actually popped out revealing itself as a clip kind of a thing. I then blew the hell out of the hole with all of the breath I could muster and took a toothpick and depressed the actual power button several times and "cleaned out" and cleared out any hair or gunk (really did not see any) that might have been in the socket. I put my power button back in (just clips in by itself if you put it in the socket the right way and push down) and I have had NO PROBLEMS since. Start with the first link I posted but be wary of the clearing Cache part unless you no what you are doing ahead of time. I had just done a factory reset and total wipe with TWRP before installing a new ROM so I did not have anything to lose. You might... I don't know enough about what resides in "cache" to advise you. Then if you are still in trouble listen to the second post which is a video. I actually crammed my thumbnail down into the power button cavity on both the top and bottom (the long axis) of the button aggressively enough that the visible button popped out. Then I did my blowing and cleaning, etc... crammed the visible button back int - which clips into place and I have been stoked since. Hope it works for you if not, sorry!
*As a side note, I sort of assumed that the problem with my phone (and I bet yours) has something to do with power: either getting to the right place in the phone from the battery or the power chord OR the f*ing power button on our cheap, janky plastic yet expensive Samsung phones might be a problem because before the weird random reboots and not booting began the power off dialog (like when you hold the power button down long enough and you get the "reboot" "power down" "airplane mode" menu kept coming up while I was surfing watching youtube or even talking. I figured it was time to install another ROM, did so twice and still had the same issues. I reflashed recoveries back and forth from TWRP to the other one several times too. Nothing worked until I cleaned out the power button. Go figure.
I was pissed at my phone so where the guy in the above youtube video says something like tapping his nail (finger nail) into the power button or whatever I was pretty aggressive and crammed my thumbnail down the sides of the power button until the janky little piece of crap actually popped out revealing itself as a clip kind of a thing. I then blew the hell out of the hole with all of the breath I could muster and took a toothpick and depressed the actual power button several times and "cleaned out" and cleared out any hair or gunk (really did not see any) that might have been in the socket. I put my power button back in (just clips in by itself if you put it in the socket the right way and push down) and I have had NO PROBLEMS since
Click to expand...
Click to collapse
I tried a similar approach and it looks like it actually worked. I just took the plastic cover of and removed he 10 little screws and played around with the plastic thingy that depresses the power button. I don't know what exactly fixed it but is seems to work.
So you might not have to remove your power button but instead just play around with it first and see if you can't get it to function properly again.
Thank you so much brjoon1021!
Galaxy SIII I9300 shuts of randomly but only when not used
I have a problem with my S3 since about a week now. First it was a standard S3 with stock ROM and not rooted. The phone would turn itself of 3 - 5 times during daytime and also at night when charging.
What I tried:
- Clearing battery connections
- Cleaning power button
But finally I think it's not a hardware problem. Loose contacts, battery connections or a power button problem would probably cause more shut downs when I was using it. But in my case it's the opposite: it always shuts down when I am *not* using it.
So I rooted the phone and flashed a custom ROM on it: [ROM] [4.4.4] [CyanogenMod] [GCC 4.8] [Excellent] [31/12/14] ArchiDroid V3.0.2
That was succesfull, but after that I still had the same problem.
When do I have this problem: as stated: always when I am *not* using the phone. It's lying on my desk or next to my bed, charging and no program is running.
When I don't have the problem: when some program is running on the foreground, at night during charging if I keep the clock on the foreground (daydreaming), when I have waze running (in my car) etc.
I have the impression the device only shuts itself down when in deep sleep mode.
I also tested if it was a case of Deep Sleep of Death, but when the phone is shut down, I can not text to it, the LED does not light up.
I can boot the phone by pressing the power button once for about 8 seconds, so that seems a normal boot and not a reboot.
Any suggestions on what I could test? Or how I can find out what the problem is?
Thanks!
Dion64 said:
I have a problem with my S3 since about a week now. First it was a standard S3 with stock ROM and not rooted. The phone would turn itself of 3 - 5 times during daytime and also at night when charging.
What I tried:
- Clearing battery connections
- Cleaning power button
But finally I think it's not a hardware problem. Loose contacts, battery connections or a power button problem would probably cause more shut downs when I was using it. But in my case it's the opposite: it always shuts down when I am *not* using it.
So I rooted the phone and flashed a custom ROM on it: [ROM] [4.4.4] [CyanogenMod] [GCC 4.8] [Excellent] [31/12/14] ArchiDroid V3.0.2
That was succesfull, but after that I still had the same problem.
When do I have this problem: as stated: always when I am *not* using the phone. It's lying on my desk or next to my bed, charging and no program is running.
When I don't have the problem: when some program is running on the foreground, at night during charging if I keep the clock on the foreground (daydreaming), when I have waze running (in my car) etc.
I have the impression the device only shuts itself down when in deep sleep mode.
I also tested if it was a case of Deep Sleep of Death, but when the phone is shut down, I can not text to it, the LED does not light up.
I can boot the phone by pressing the power button once for about 8 seconds, so that seems a normal boot and not a reboot.
Any suggestions on what I could test? Or how I can find out what the problem is?
Thanks!
Click to expand...
Click to collapse
Hi
I have the exact same problem!
I tried factory reset, wipe cache, I have bought new battery ... nothing helped so far...
S3
pagep said:
Hi
I have the exact same problem!
I tried factory reset, wipe cache, I have bought new battery ... nothing helped so far...
Click to expand...
Click to collapse
Turn off sync. See if that helps it fixed mine.
zern said:
Turn off sync. See if that helps it fixed mine.
Click to expand...
Click to collapse
Well it started to get worse every day, so we tried factory reset once more and after that, the phone just died. (only colored rubbish is shown on the screen) ...
Never ever buying Samsung again. Piece of crap ...
Anyway we had chance to buy LG G2 on the sale. I know it's quite old, but the price was perfect and it's many times better than S3. :good:
Dion64 said:
I have a problem with my S3 since about a week now. First it was a standard S3 with stock ROM and not rooted. The phone would turn itself of 3 - 5 times during daytime and also at night when charging.
What I tried:
- Clearing battery connections
- Cleaning power button
But finally I think it's not a hardware problem. Loose contacts, battery connections or a power button problem would probably cause more shut downs when I was using it. But in my case it's the opposite: it always shuts down when I am *not* using it.
So I rooted the phone and flashed a custom ROM on it: [ROM] [4.4.4] [CyanogenMod] [GCC 4.8] [Excellent] [31/12/14] ArchiDroid V3.0.2
That was succesfull, but after that I still had the same problem.
When do I have this problem: as stated: always when I am *not* using the phone. It's lying on my desk or next to my bed, charging and no program is running.
When I don't have the problem: when some program is running on the foreground, at night during charging if I keep the clock on the foreground (daydreaming), when I have waze running (in my car) etc.
I have the impression the device only shuts itself down when in deep sleep mode.
I also tested if it was a case of Deep Sleep of Death, but when the phone is shut down, I can not text to it, the LED does not light up.
I can boot the phone by pressing the power button once for about 8 seconds, so that seems a normal boot and not a reboot.
Any suggestions on what I could test? Or how I can find out what the problem is?
Thanks!
Click to expand...
Click to collapse
my is also the same problem..if u have found solution for it please tell me .
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
Click to expand...
Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
Click to expand...
Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
Click to expand...
Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
Click to expand...
Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
Click to expand...
Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
Click to expand...
Click to collapse
this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?
Hi,
I've had my Z3TC for around 5 years now and still love it but has been having a few issues recently, notably the battery life is getting worse, but it's still usable. However, yesterday, something strange happened to it. The power on/off button stopped working when I pressed it once (double press for camera still worked), so I couldn't turn it off or turn the screen off (other than my closing the case cover) and one of the volume buttons didn't work either.
Then, the battery dropped from around 40% to 0% and it shut down. I charged it overnight and this morning when I turned it on, all the buttons were working again but it was in safe mode. I tuned it off/on multiple times, restarted it, rebooted in safe mode then rebooted again hoping it would go to normal mode, but none of this work.
I've now done a full factory reset and it is still stuck in safe mode (and I've restarted it, turned on/off multiple times). Are there any suggestions for how I can get it back to normal?
Thanks,
Frank
Nearly the same thing happened to me. It happened about 3 years ago. The power button stopped working (just like you), so I chucked my Z3TC. To this day, it was - and is still one of the best - phones I ever had. I ALWAYS got asked questions about it. I own an iPhone now, but I still love the Z3TC. The camera was terrible, but everything else about the screen was solid. Just wished they updated the OS on it, but due to Google and the chip restrictions, never got far. Either way, I'll never forget this phone. Pity our time came to an end due to that power button breaking.
Also stuck
Same thing also happened to me.
I had the tablet for quite some time and the battery would start going straight to 0% from quite a high number. And also my volume down button doesn't work and I am stuck in safe mode. Rebooting, poweroff, etc doesn't make it get out of safe mode.
It just stopped turning on and everytime I tried, I got a toast that said to try again after reattaching the dual screen. This only temporarily fixed it and after a few times of reattaching it the phone doesn't even recognize the case anymore.
The magnetic charging still works.
Anybody encounter this or know how to fix?
Something else. I've had massive battery drain since my dual screen stopped working. At a rate of 6-7% an hour without usage. I have to recharge it twice a day once in the morning and once at night to keep it from dying on me (again without even using the phone). The battery usage only shows system as using battery.
Things I've tried.
1. Rebooting
2. Factory reset (retore with drive)
3. Factory reset (setting up from scratch)
4. Deleting LG message and installing textra. Deleting LG contacts and installing google contacts. Installing and using Google phone as default over LG.
None of these has worked. I'm wondering if it was due to the latest T-mobile update which i took a couple of weeks ago and only noticed it later.
Anybody on T-mobile having battery problem? Any suggestions?
I've had this too. Only thing I haven't tried is a hard reset (vol down + power button) but not sure if will work or not. It's annoying.
Have tried a a hard reset and it‘s still happening. I think mine is a loose connection somewhere. It will stay on and play a movie all the way through if it’s left on the table but if I’m holding the phone while using it it will turn off. No idea if it’s fixable though?
Danjen22 said:
Have tried a a hard reset and it‘s still happening. I think mine is a loose connection somewhere. It will stay on and play a movie all the way through if it’s left on the table but if I’m holding the phone while using it it will turn off. No idea if it’s fixable though?
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So your problem didn't start after taking the latest T-mobile update then? Turning off while holding sounds bad i hope you can get it figured out.
Now I'm convinced mine had something to do with the dual screen case. It started right after my dual screen case stopped working. I'm guessing it loosened the usb connector or maybe something from the magnet charging adapter itself.
Airtioteclint said:
So your problem didn't start after taking the latest T-mobile update then? Turning off while holding sounds bad i hope you can get it figured out.
Now I'm convinced mine had something to do with the dual screen case. It started right after my dual screen case stopped working. I'm guessing it loosened the usb connector or maybe something from the magnet charging adapter itself.
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I'm in the UK. My problems started after I upgraded to android 10. It worked flawlessly up until then. I then updated to android 11 hoping that might solve the problem but it didn't. I'm now thinking it's a fault with the screen after it played the whole of the eternals film without turning off as it was sat on the table and not touched. As soon as I try and do something with it while holding it, it turns off, but there's no specific time limit. Sometimes it's on for 20 minutes before it turns off, sometimes it's 20 seconds.