Strange spot on my phone display - Samsung Galaxy J6 Questions & Answers

Hi all,
First of all I KNOW how to use google and I checked different messages about spots on android phones. My case is different: I see not some abstract spot on phone display, but light sky blue circle and inside it 60. The whole thing is barely visible. At fist I even thought it could be some information displayed by some app, or some bug caused by me (I am game developer), but after factory reset damn thing is still there. Any advice?

Related

[Q] Screen problems?

I bought the phone about 2 hours ago (I had the last version too). However, just before I did that I came here to read a little bit about the gps (to see if it was working or not) and then I saw many threads about screen problems and others... so I started to get a bit worried about getting the phone but I did it anyway
Well... during a quick test of the phone I saw that in my contacts and in the task manager screens appears to be a problem (I think)... the left top icon (contacts) has a small color degradation in its border from dark blue to light blue. The Task manager has the same thing but on its right side icon. Its pretty small but I am not sure if its decoration or just a problem of the phone in those 2 "screens" cause I dont see any more color problems elsewhere.
Does anyone else knows what else should I check (most common problems)? To check them out and see if got them too so like that I could go to the store and get a replacement.
Thanks a lot guys!!!!!!
Coniglio said:
I bought the phone about 2 hours ago (I had the last version too). However, just before I did that I came here to read a little bit about the gps (to see if it was working or not) and then I saw many threads about screen problems and others... so I started to get a bit worried about getting the phone but I did it anyway
Well... during a quick test of the phone I saw that in my contacts and in the task manager screens appears to be a problem (I think)... the left top icon (contacts) has a small color degradation in its border from dark blue to light blue. The Task manager has the same thing but on its right side icon. Its pretty small but I am not sure if its decoration or just a problem of the phone in those 2 "screens" cause I dont see any more color problems elsewhere.
Does anyone else knows what else should I check (most common problems)? To check them out and see if got them too so like that I could go to the store and get a replacement.
Thanks a lot guys!!!!!!
Click to expand...
Click to collapse
Hi mate,
Don't worry..it's not a screen fault but a feature..
when you see the little colour degradation on "Contacts" and "task manager" means that you can slide left or right to see other features.
Just test it your self, open the contacts application and slide where you see the colour degradation.
Your screen is good, you don't need to go get a replacement.

[Q] Screen flickering

First of all, I'm new to Android phones and this forum I'm not sure if this is the right place to post, if not, let me know.
I've purchased a Cubot One, knowing what I can expect and it really works fluently, but it comes with an issue, annoying sometimes.
Left half of the screen flickers (in a very exact way, just left half), depending on what it's showing. For example, desktop 1 shows the wallpaper and icons flickering, but if you go to desktop 2 that effect disappears. It never happens in an open app, except if it's showing a bitmap or icon, and not always. If you're in the block screen it never happens. If you're using, let's say, Whatsapp app the screen is perfect, and in most of apps.
I make a complain to the seller and waiting for their diasnogtic, but I thing it could be a software issue, so I'm writing here. Could anybody make any suggestion?
Thanks

Whatsapp convo "stuck" underneath the display

I know the title sounds crazy, so let me explain.
I've had this issue for quite a long time now but never gotten into it.
Basically, when I open a white image or whatever light colored app/background, I can recognize a Whatsapp conversation in transparency, almost like it's stuck underneath the display.
So I tried opening the recovery to clear cache and I noticed the same exact thing when the recovery was loading (light blue background).
You can find a picture below. The top portion is my phone's display while the bottom is a screenshot found on Google (cause I needed the old layout for Whatsapp chats).
By the way, the phone I'm having trouble with is a Samsung Galaxy S6 Edge updated to Android 7.0 (the update didn't fix the issue).
Thanks to everyone in advance
This is known as image retention or burn-in. It is a characteristic of OLED/AMOLED displays when the same images are held at high brightness/intensities for long periods of time. There are apps/tools/methods which claim to reduce, remove or in some way fix the problem but please do your research as there is a good chance they can make the problem worse or introduce new problems. I have not investigated further other than methods of prevention. Also, organic light emitting diodes/pixels have a given lifespan. The screen will lose brightness and color accuracy over time. Blue diodes will fade first, then green, then red.

Please help - Samsung Galaxy S5 - Dark screen

Hi everyone!
I just received an used Galaxy S5 from someone and it was working properly, it was a gift for sure.
I had some fun exploring it as I never had any phone like that one, I downloaded something was spending time on that app and the phone was turned off because the battery was low.
When I charged it everything was ok but the opening screen like Samsung Galaxy S5 , powered by android and it never went to the main phone screen it was loading and like it couldn't load till the end.
So I was able to enter the recovery menu before booting and I believe I made some mess there including chosing the wipe system option and so on, anyway the phone finally restarted , went to normal screen but after some attemps it resulted in having Galaxy image on my screen when rebooting with some sort of extra image flowing in the background / some colour stuff etc. I just took it as it's reinstalling the soft from new , like a fabric version you know so I left the phone on table and it took like an hour and it wasn't finished , maybe I could have waited some long but I decided to reset the phone at this point and the screen went dark and never returned. I can observe some blue light in the top left corner of the phone, my friend took this phone from me yesterday and even tried to use some Odin software to install software however he made it all in let's call it Blind mode. Phone seems now to have some sort of voice in foreign language, I dont know what is it , but like a navigation in car.
Screen remained dark from that time and never came back.
Do you guys see any chances saving my phone ?
Appreciate any help and tips, ps: be aware I am not a phone pro and I know to much about reinstalling soft etc. but I have intentions to do it with instructions if necessary and if it could help
Thanks!
Hi let try to explain me better :
1.extra image flowing in the background / some colour stuff etc.
Do you mean when Samsung Logo appear like this :
https://www.youtube.com/watch?v=c8nF9tbVEHQ
you have burning effect which means your LCD is damaged it looks for example something like this :
https://www.youtube.com/watch?v=tkYXobLkjDA
When you say you hear Voice like in Car Navigation that means that Voice Assistent (Talkback) is On try to disable by fast pressing 3 times home button if not re-flash latest version of firmware just tell me what is 7 and 8 number from imei which you can find under the battery on sticker.
To send you correct firmware for your Phone Country Code .
Bad things if nothing of that can help you probably your screen is dead , or flat cable doesn't have good contact on mainboard .
Hi Teddy
Thanks for your time spent on trying to help me here ! It's really appreciated!
I would like to say that -> 1 . yes exactly I seen that image when everything worked properly and it seemed that my phone will have system reinstalled , this animation was loading for about 1 hour or so, and at this point I have cancelled it and my screen went dark forever!
2. No it's just dark totally dark nothing can be seen, everything was just perfect before ( phone is from Germany used about 3 years I guess as the battery has such date on it 2015.03... ) I live in Poland so it would be the best if the software was in polish language.
3. Yes I hear the TalkBack for sure and it's no problem to enable/disable it , anyways screen won't come back to become working properly
I believe I might have screwed this phone a little or maybe I am wrong and I didn't do anything bad at all why I am saying this : short story how it was
1. I received it few days back and I was there with my sister I took it from her and was enjoying it like a kid enjoys a new toy
2. I was having fun on it, it happened it was dead because battery went down to 0% but I charged and everything was perfect, after that I started downloading extra stuff -> android apps and I noticed after another charging it stuck on Samsung booting screen ( White letters on black background ) it didn't want to move forward to the system ( normal functioning ) - at this point I knew it won't probably load anymore and I won't be able to use it so we went to console let's call it ->
3. When we were in the console there were few options, to reboot, to remove something / swipe ( I am not perfect in english all right so I did it intuitionally ) , I believe I for sure chose to remove /swap system and then as you mentioned in YouTubue 4 sec video I could see the samsung loading screen with that beautiful logo and animation, so I thought the system is reinstalling and it will take a while, and here I waited about 40 mins - 1 hour and I gave up and restarted the phone here, after that the screen went totally dark and dead but... ->
5. But after rebooting I was still able to see just 1 option, not any other , this one option was to connect device via odin and install system , with android alien green funny picture on it , waiting for connection
6. Short after something happened and I couldn't see even that, screen was dark and remained dark for good
7. Yesterday phone was taken by my friend to his home and he claims he reinstalled system, it was possible to move intuitionally by fingers and voice navigation but screen never came back
8. Now it's impossible to see anything on the screen in fact, I can't even determine if I am accessing pre-boot menu where I could reinstall anything or not, really I can't know it so it's just dark , standard buttons on the bottom of the Galaxy S5 are bit highlighted by white light like an icon on the left and right of the bottom wide button
9. The diode on the top left of the phone happens to light regulary in blue / dark colour
10. That's really all - I don't know here whether I should go to some dude working on phones and if he tells me $50 to fix it in Poland it will be bit over 1/3 value of new phone so is this worth an effort I don't really know, nothing helps really I tried everything my colleague used to fix some iphones himself so he isn't totally newbie to this subject

Weird issue: Three dots showing on screen

Hey everyone,
I'm hoping someone can help me figure this out.
I just bought this phone used and I'm noticing a weird issue in Android
There are 3 dots near the top of the display that I can see flashing.
I've tried doing a reset to see if this works, but it doesn't.
These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about
First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded
https://www.youtube.com/watch?v=YfAFf2UOwq4
viper98 said:
Hey everyone,
I'm hoping someone can help me figure this out.
I just bought this phone used and I'm noticing a weird issue in Android
There are 3 dots near the top of the display that I can see flashing.
I've tried doing a reset to see if this works, but it doesn't.
These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about
First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded
https://www.youtube.com/watch?v=YfAFf2UOwq4
Click to expand...
Click to collapse
Those are the proximity sensors.
The bad news is that you need to tell Motorola to replace your phone.
I'm not sure what the good news is here.
I have the three dots too, just purchased 5 days ago. It's just the proximity sensors. I know it's kinda annoying, but they only flash occasionally and it's not easy to see unless you're in darkness or doing something to trigger them. I'm choosing to ignore them -- seems all of the moto edge phones do this, really doesn't bother me and I can't be bothered returning the phone when the screen seems to be working OK.
viper98 said:
Hey everyone,
I'm hoping someone can help me figure this out.
I just bought this phone used and I'm noticing a weird issue in Android
There are 3 dots near the top of the display that I can see flashing.
I've tried doing a reset to see if this works, but it doesn't.
These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about
First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded
https://www.youtube.com/watch?v=YfAFf2UOwq4
Click to expand...
Click to collapse
3 dots
I have had a lot of issues with my phone screen but I've never seen the 3 dots
hello
The device I just received has the same problem as you. The three dots flashing on the screen should be sensors
tveith said:
I have the three dots too, just purchased 5 days ago. It's just the proximity sensors. I know it's kinda annoying, but they only flash occasionally and it's not easy to see unless you're in darkness or doing something to trigger them. I'm choosing to ignore them -- seems all of the moto edge phones do this, really doesn't bother me and I can't be bothered returning the phone when the screen seems to be working OK.
Click to expand...
Click to collapse
Yes we have a common problem, but the three dots flashing on the screen are supposed to be sensors, and I wonder what kind of sensor it is
Yes those 3 dots worried me te first day I noticed them but I just tested the proximity sensor and they are under the screen so is not a issue.. but I have a question.. did you guys experienced a battery drain in stand by?

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