So a few days ago, when I got up in the morning for work. I noticed my phone was off, even though I leave it on the charger turned on.. Turned it on, and got a message , the phone was powered off because it detected it was overheating.. Weird? While coming home from work, I had it plugged into my car charger and it seemed fine.. Was up to 69% once it was unplugged, it went down to 49% in 10 minutes.. Put the phone back on the charger in the house, and after a couple of minutes it powered off again.. That same evening went to use a different charger from the wifes Samsung work phone.. The phone would not charge, but would charge hers.. I tried a different charge block and her power cord.. it would show for the phone to reach 100% from 61% 3+ hrs. A couple of seconds later it was not charging.
Ok, tried a different charging cord, and my wife's charging block.. Time to reach 100% 14 hr 57 min..So today I took it to a Samsung repair center not far from my home.. They told me, the phone would not connect to their computer so they could diagnose it.. it was charging fine, so the told me the main board was bad.. They are ording one and will install it next Tue. I never had a issue with my other Samsung phones overheating, or needed to have the main board replaced..
I will say this.. Best Buy is suppose to be a Certified Samsung repair center.. But what I found out, they only service their Flagship phones.. I asked Samsung directly. when I called them first about the overheating issue, before bringing it into them.. Best Buy does not have all the tools to fix all their phones. But they do have all the tools to fix all their flagship phones???????? I find that odd for sure.
I purchase this phone, because it suits my needs.. I have always have flagship phones, but they are not needed for me at this time.. I'm was so pissed about this issue, and first getting alot of running around from different sources about this issue. I was almost ready to trash the Samsung and android all together and go Iphone..
Best Buy is a certified Samsung repair center. It is posted on their website. They just seem to do their high end phones. They also are listed as which devices they fix. Which is Samsung latest flagship phones S9+ and up.
I brought my phone to a actual Samsung repair center. The new board for my phone will be in next Tuesday.
When I started to read this I was constantly thinking this is a battery issue because its charging is so erratic. Now I wouldn't normally question the repair centre but I'm not certain how the main board would cause this. You mention charging a lot but not if the device can be powered on or used. If it can then theres no way there is a main board issue. Virtually all Samsungs have a secondary board which handles power and since your issues seemed power related, I would have thought that would have been culprit number 1. Anyway, I hope they informed you about data loss? The mainboard contains the storage and if they say it won't connect to their computer and you can't power it on for a cloud back up then you will lose all data.
richhaynes said:
When I started to read this I was constantly thinking this is a battery issue because its charging is so erratic. Now I wouldn't normally question the repair centre but I'm not certain how the main board would cause this. You mention charging a lot but not if the device can be powered on or used. If it can then theres no way there is a main board issue. Virtually all Samsungs have a secondary board which handles power and since your issues seemed power related, I would have thought that would have been culprit number 1. Anyway, I hope they informed you about data loss? The mainboard contains the storage and if they say it won't connect to their computer and you can't power it on for a cloud back up then you will lose all data.
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The phone powers on and off just fine.. I purchased a new charger as I had mentioned I think my other one was overheating because of heavy use.. They said the main board and charging port will be changed. The main board because it will not connect to Samsung's computers fo they could diagnose the issue.. I'm not worried about losing any data, as all my stuff is backed up...
doubledragon5 said:
The phone powers on and off just fine.. I purchased a new charger as I had mentioned I think my other one was overheating because of heavy use.. They said the main board and charging port will be changed. The main board because it will not connect to Samsung's computers fo they could diagnose the issue.. I'm not worried about losing any data, as all my stuff is backed up...
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Fair enough. Good luck with the repair. Hope it fixes the problem!
Phone fixed. Mainboard, and charging port new.. Charges better, than it did when new..
Hi, did you still have this problem ? I was wondering about buying the samsung A52s or M52.
Related
Ok let me start my sad story. Months ago i upgraded to ICS and all was fine untill the phone started giving me that error " charging paused voltage to high". I used my nandroid to go back to GB and it was the same. Since then i changed Ics versions, now im on Cm9. I used contact cleaner spray and it actually worked for a few days. Then i got the problem again. In the last month there was no more "voltage to high" error but the phone was not charging anymore, usb or ac, unless i reboot the device. Then it says its charging but it doesnt say USB or AC, just charging. And today it stopped charging period. No matter if i reboot or not. The thing is that i bet you will all say its the USB port, and i might agree but if the micro usb port is broken tell me why odin recognize the device instantly in download mode and flashing goes smooth or why when i use my USB OTG cable my flash drive connects flawlessly and the copy operation runs perfectly? I dont get it, thats why i need help because i love my Sgs2. If there are other threads i appologize but im a seaman and im sailing alot hence my online time is either very limited or expensive.
Thanks in anticipation!
Sent from my GT-I9100 using xda premium
Obviously a problem with the charging circuitry. You can replace the board yourself apparently (not something I'd try), you can send it in for warranty repair or a local non-Samsung authorised repair shop should be able to repair it fairly quickly I would have thought. We see this problem on here all the time.
You could always try another battery and/or charger if you still think it isn't this problem. If you do have the same issue with a new battery/charger, then it's definitely the problem.
You've done everything you possibly can to rule a hardware issue in/out (you've gone back to stock, back to GB, cleaned the contacts), there isn't a great deal more you can do other than the above.
Hi XDA,
My Galaxy S3 stopped charging properly a couple of days ago. In a matter of hours it froze and charged a bit slower, then it wouldn't charge anymore. When the phone is off and I plug in the charger, the animation starts for about 1 - 2 seconds, and then the screen goes black. If it's on, nothing happens when i plug the charger in and out.
I've owned the phone for a year, and I rooted about 3 weeks ago, and installed CM10.1 (Nightly). It worked fine until this problem.
I've troubleshooted a bit on my own, and what I've found out is that, it can't be the battery that's the problem, because I've tried three different ones, and the problem stays the same. It can't be the USB port on the phone, since I can get it to work in Download mode (ODIN mode). I've also tried CM9 and flashing back to stock android. I've also tried charging it from the wall and the computer, and used different cables. Nothing has done any better.
I'm guessing it's software related, I just can't figure out how to fix it.
Thanks in advance,
Zhibbhi
the charging port of the phone might be faulty.
SRIRAM
Sent from GALAXY S3 I9300 running PARANOID ANDROID 3+
By charging port I would suggest the charging circuit inside the phone is faulty, as it sounds like you've eliminated all the other possibilities. Return the phone to fully stock for warranty repair.
So even if I can access the phone through ODIN, the charging circuit can be faulty?
I just thought it was a strange coincident that it went faulty a just a couple of weeks after I installed CM10.1
Zhibbhi said:
So even if I can access the phone through ODIN, the charging circuit can be faulty?
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yes
Zhibbhi said:
So even if I can access the phone through ODIN, the charging circuit can be faulty?
I just thought it was a strange coincident that it went faulty a just a couple of weeks after I installed CM10.1
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Odin has nothing to do with the charging circuit .
Solutions .
One the battery try another
Two the charger try another >> charge phone from PC usb .
Three the cable try another
Four the USB port on the phone >>> clean
Five the onboard charging circuit >>> needs a service centre .
Six and highly unlikely a firmware problem wipe phone flash stock rom .
jje
Ok, thanks a ton guys! I'm going to set the phone back to stock, and send it in for warranty repair as I've tried everything else.
Zhibbhi said:
Ok, thanks a ton guys! I'm going to set the phone back to stock, and send it in for warranty repair as I've tried everything else.
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In the future, avoid using S3's stock charging cable. I changed mine to one I bought off eBay and had no probs since then. I had several frequent problems like slow charging/no charging etc.
bjmath said:
In the future, avoid using S3's stock charging cable. I changed mine to one I bought off eBay and had no probs since then. I had several frequent problems like slow charging/no charging etc.
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Best avoid using the phone to charge the battery at all, that way you don't stress the phone components with wake lock and heat. Buy a £6 desk charger and spare battery, replacing these is much cheaper than the phone motherboard.
Solved
I have an S3 and lately it has taken longer to charge and it was charging to less percentage. I tried 2 different chargers and 3 different cables with the same outcome. I was thinking about one of the threads I had read and they mentioned going to the cell store and it charged for them. I've read about it being the charge circuit on the main board and various other problems and solutions that didn't work. I went to Staples today and purchased a SCOSCHE reVOLT line h1 2.1 amp quick charge and in less than an hour I charged from 63% to the 100% I haven't seen in quite a while. The Samsung OEM charger it seems (as well as the other one I tried) had lost some of it's get up and go. It is working fine now and with this charger it doesn't take long at all to reach full charge. I've put a lot of time into customizing this phone after root and would have been VERY disappointed if I had to start over with a new one. I'd be willing to bet at least 90% of the charging problems people are posting about are caused by the charger deteriorating over time.
Shannon
Hello. I just bought a s2 i777 unlocked from eBay and i have been having charging issues:
when i unboxed the phone there was no battery juice available and would not turn on. I connected the phone to the default charger(ETAOU10EBE) that came with it and let it charge for 30 minutes and powered it up and then let it charge. i was not home when it was charging...so when i got back 3 hours later it had stopped charging at 74%.
I also noticed it detected the AC charger as USB PLUGGED. I used my nexus 7 adapter and after more than 5 hours it reached 100%. the next day i rooted the phone by flashing siyah kernel and flashed shostock3 4.0( it was on stock 4.0.3 before flash). here i noticed that with any adapter or cable i use the phone takes a lot of time to charge and does not get past 70%.
The phone showed it was charging but actually it was discharging. i powered off the phone to charge it but after sometime when i turned it on to see if it charged the battery the battery has lost all its charge in less than 15 minutes while the phone being off. I searched about this problem on the internet and some people are saying it might be a faulty battery or DAMAGED USB FLEX CABLE. OTG is not working also. i can use my usbdrive on my nexus 7 correctly but it does not detect on the s2. I am thinking the problem is with the USB FLEX itself.
OTG worked before i flased shostock3....
i also reflashed a rooted stock 4.0.3..but that did not solve any problem..so i flashed shostock again. i even flashed pure stock i777 jb 4.1.2...it booted the first time but as soon as i plugged a usb cable to pc or ac it turned off and kept on showing flashing charging battery...so flashed siyah kernel again via ODIN and restored a shostock nandroid backup. And now the phone do not get charged at all and OTG also does not detect,
Any suggestion is greatly appreciated.
i would gladly ship it back to the ebay seller for another one but shipping is high.
UPDATE: The problem was solved by replacing a USB FLEX CABLE...
mmystere68 said:
Hello. I just bought a s2 i777 unlocked from eBay...
i would gladly ship it back to the ebay seller for another one but shipping is high.
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Well yes, but if you can do that, it may be the most inexpensive way. One other possibility is that you have a bad USB port in the phone. You can replace that yourself, but you will probably pay as much for the replacement part, and then there is no guarantee it will correct the problem. I have seen several people post that they tried to replace the USB port but that it was not successful. Sending it to a reputable repair shop is also probably not practical or cost effective. So I say, get a working phone from the seller if you can.
mmystere68 said:
Hello. I just bought a s2 i777 unlocked from eBay and i have been having charging issues:
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creepy's probably right (a usual occurrence), but it could also be as simple as a bad battery. Buying things like this second hand can sometimes give you trouble like you're having, because you don't know what's really OEM or some shoddy off-brand. Another option for you would be to get a cheap battery that's been confirmed to work perfectly on the i777.
Several of us are using this $5 battery from Ebay; it isn't 22000 mah like it promotes (it's more in line with the 1650 that shipped with the phone), but I'm using it right now and have never had any issues. If you want to read further about those of us who've used it, read this thread starting from here.
SteveMurphy said:
creepy's probably right (a usual occurrence), but it could also be as simple as a bad battery. Buying things like this second hand can sometimes give you trouble like you're having, because you don't know what's really OEM or some shoddy off-brand. Another option for you would be to get a cheap battery that's been confirmed to work perfectly on the i777.
Several of us are using this $5 battery from Ebay; it isn't 22000 mah like it promotes (it's more in line with the 1650 that shipped with the phone), but I'm using it right now and have never had any issues. If you want to read further about those of us who've used it, read this thread starting from here.
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The seller described the phone as new....it looked new to me when it arrived but it had screen protector perfectly aligned on it...i had the charging issue since day 1. I thought that the battery was new and needed to be broken in...hence the long charging time. The seller refunded me the $9.98 i asked for the defected AC charger supplied(it showed up as usb plugged in any device).
I already contacted the seller several times and after i got his/her approval i left the device at a repair shop for verification of the charging issue....will see how it turns out....i cant buy another battery as it takes more than 30 days for items to arrive here in mauritius...i asked a friend to lend me his s2 battery... Still no sign of him...lol
The local repair shop is taking around $35 to change the usb flex and other short-circuited parts....did you guys had any problem with your usb flex???
And can you plz guide me here : what is emmc superbrick bug?? the 4.0.3 stock rooted rom i flashed had this bug in it...the OP warned about it...could this bug cause this hardware problem i am facing?
mmystere68 said:
The local repair shop is taking around $35 to change the usb flex and other short-circuited parts....did you guys had any problem with your usb flex???
And can you plz guide me here : what is emmc superbrick bug?? the 4.0.3 stock rooted rom i flashed had this bug in it...the OP warned about it...could this bug cause this hardware problem i am facing?
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I had a problem with the usb flex, I bought two of them on amazon or ebay (I can't remember), did the replace my self and my phone is back on business
4.0.3 has the brick bug, don't perform a factory reset if you're on stock kernel.
I don't believe that bug is causing the issues
Greetings
Hi All,
I was using my phone normally about 2 days ago, then put it back into my loose shirt pocket. When I took it out a few minutes later, I realised that the phone was off. I turned it back on, and while it was on the "Samsung Galaxy S II" logo, I placed it back in my pocket to give it time to boot.
I kind forgot about it later, and when I took it out about half an hour later, I realised it was still on the same screen. Thinking that my phone has frozen, I tried to depress the power button for about 5-10 to shut it off, to no avail. I did a battery pull, replaced the battery but found that I was unable to boot the phone at all.
Thinking that maybe the battery is flat, I tried another 2 more original Samsung batteries that I had with me, both fully charged. Nothing worked. I even tried entering recovery and download modes to no avail. I also tried several other methods described in XDA including plugging in the battery while doing the keypress for download mode, both volume buttons while without a battery and sticking in a connected USB cable, and even my old USB jig. Nothing. No boot screen, nothing on the capacity buttons.
Oddly though, if I plugged in my battery and press and hold the power button for 5 seconds, then leave the phone aside for a while, I noticed that it gets warmer. If I pull the battery out, it cools down. So it seems like turning on the power does "something", but the phone wouldn't boot. Plugging it into to computer doesn't recognise it either. Neither can Odin 3 see it.
Is my phone truly dead? Or is there any possibility of fixing it?
Thanks.
Replace motherboard - Samsung service centre (expensive option), or source a 2nd hand board online & either replace yourself or pay a local mobile repair shop (not Samsung service centre) to do the replacement for you (cheaper option), or new phone.
MistahBungle said:
Replace motherboard - Samsung service centre (expensive option), or source a 2nd hand board online & either replace yourself or pay a local mobile repair shop (not Samsung service centre) to do the replacement for you (cheaper option), or new phone.
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So it sounds like a defective mainboard to you? Mm.. If so I'd probably go for the 2nd or third option. Already bought a new phone, but I do have 2 SIM cards (one issued at work without a phone) and I would like to be able to use my S2 (currently using and aging Motorola Q9H). Plus there's some data I had in the internal memory and the phone does have some sentimental value.
I'll go source for a board I guess... But the flash memory will be lost with a new board wouldn't it?
Thanks for the advice!
Given the majority of components that would cause a phone to simply die like that are located on the motherboard, that's the fix. As to what component(s) specifically died, nobody here could tell you that because we don't have the phone open in front of us with the gear to diagnose.
Some repairers in some countries have been flogging a 'we can just replace the individual component(s)' fix lately (as evidenced by people making threads here saying they've been offered these fixes), but this is a very tricky job that not even Samsung service centres attempt; basically, if you want it fixed guaranteed first time without the risk of potentially double paying (for the first fix that doesn't work), you replace the board.
Yes, you'll lose whatever data is in the NAND on the existing board, that's not really recoverable, but a company which specialises in recovery of data from dead HDD's may be able to help (I haven't seen a single thread on here in 2+ yrs where someone has been able to get this done though), expect this to be very expensive if it is possible.
I see...
Worth a shot I guess. Samsung's CSC aren't really an option here past warranty, and the professional recovery firms here charges sky-high rates. I'm looking at motherboard replacement guides for the i9100 for now, may look for a 3rd party repair shop if all else fails. Pity, it was a great little tool. I had it running on a smooth JellyBean 4.2.2 =\
I had this exact problem, what my case was that the battery died completely.
I bought a new 1800mah battery and it works fine. I can't boot with the original old one anymore, it is 100% dead (still has some juice in it)
but if you can't use other batteries (that work with the s2), then I guess your nand is dead.
GreekBlood said:
but if you can't use other batteries (that work with the s2), then I guess your nand is dead.
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Damn. I have 3 working batteries, one was in the phone. Two fully charged, none worked. =(
Sent from my SM-N9005 using Tapatalk
I have a Redmi note 10 4g and it fell 2 weeks ago. After that it stopped charging, i could fiddle with it by plugging it in a few times though and it worked again for about a week. Mind you, nothing is broken as seen from the outside. Last week however it fully stopped charging. I could still completely use the remaining 80%. I fiddled alot and even cleaned the usb c port but nothing helped and eventually the battery go empty after using it. It does not detect the usb c at all. After that i ordered a phone repair tool kit from ebay for 11€. i opened the redmi note 10 4g from my sister (the phone has a completely cracked screen), took the usb c daughter board out of it and swapped it with the one in my phone. Despite this, my phone still doesnt charge. I could still see the empty battery logo when i long pressed the power button after the repair, so im fairly certain i didnt break anything on my phone.
So, is there any other thing despite the usb c daughter board that could be broken, causing the phone to not detect any usb c despite working otherwise?
Btw, I also did see the daughter board for 1 € avaivable on a website but i didnt want to wait for that, and the one from the other phone should be working
The wrong replacement part.
The battery has failed.
Loose or broken connector or ribbon cable.
Mobo failure.
blackhawk said:
The wrong replacement part.
The battery has failed.
Loose or broken connector or ribbon cable.
Mobo failure.
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Thank you so much, i just changed the main ribbon cable and it seems to be charging now! Thanks for providing all of these potential issues, luckily my problem was the easiest of the bunch to solve
Ledlover said:
Thank you so much, i just changed the main ribbon cable and it seems to be charging now! Thanks for providing all of these potential issues, luckily my problem was the easiest of the bunch to solve
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Yay! You're welcome.
Anytime you're inside and the battery is a year or older it's a good plan to change it out.
If the battery has reached 80% of it's original capacity it's degraded and should be replaced before it fails. Any swelling is a failure, if so replace it stat before it destroys the device.
Erratic fast charging is another sign of a battery failure.