Late notifications - Samsung Galaxy Note 20 Questions & Answers

I've been battling with this for well over a year and finally broke down to post on xda because I cannot figure it out for the life of me.
Most of my notifications are delayed, sometimes by an hour. They only seem to push through when I turn my screen on or am actively using the phone.
I have tried to toggle every battery saver setting, data setting and permission possible with no positive result. I feel like I'm missing something.
I've reset the phone, soft and hard.
Cleared caches, ran only that app on the phone ...I'm ripping my hair out here.
Biggest offender is the "MyQ" notifications. It will tell me an hour later that my garage door closed or opened.
Gmail is another one.

I'm having the same problem on Note 20 5G with Gmail. It's not just delayed, but doesn't show at all! unless I open the app and refresh it. Every possible tricks that more or less have been working for me on other Samsung phones (clearing data, cache, downgrading apps, unrestricting battery usage, data usage...) fails here. It just doesn't wants to refresh and sync in background or show any notifications at all.
You can try posting on Samsung community, so some "support admin" copy and paste "factory reset guide", mark it as "solved" and ask you not to send repeated posts.

Related

[Q] My phone seriously messed up itself

Yesterday my phone ran out of battery and it took me a while to get back to my charger. I came back late and I put my phone to recharge over night. I wake up and start my phone and it's like it's never been used before. It has done some sort of reset by itself. All these help popups comes up about how to use slides and motion etc etc. My gmail account is not registered to my phone anymore. I go through my applications and now I start to realize that something is seriously wrong.
Some of my apps are missing on my home screen and when I look for them they seem to be uninstalled, so I try to install these apps again and get the "unknown error code during application install -24" error. This is the case for 3 of my paid applications. Portfolio stocks, swift key and maps with me.
I have more problems though, 50 % of all my apps that are still installed will not even start, like all of my games for example, Every time I try to start one of these I get "Unfortunately, application has stopped" This is also the case for some other apps like skype and spotify. Most of my apps have completely dropped the app settings and information. All my whats app conversations are gone for example and my number isn't even registered anymore.
Some apps still have the icon on my home screen but when I try to start these (like googles for example) it says "application not installed" even though the icon is there.
So as you can tell there some major problem has occurred when my phone turned itself of yesterday.
Now I'm afraid my phone ****ed itself up to much to actually be recovered with is a ***** but I'm wondering how the hell could this happen? What kind of information has deleted itself and why is this possible?
And is there anything you guys think I can do except resetting the whole device. My phone is not rooted and I regret not making backups.....
I have a galaxy s3 I9300 with android 4.1.2
Regards
Victor
factory reset. don't know why it happened

[Q] How to stop Gmail download "script" (Screenshot attached!)

Hello!
Screenshot attached. I was downloading a document from Gmail and the process seemed to be "stuck." Since then I've downloaded other docs, SMS, phone calls, MMS all works properly, but this notification is always there and will not go away
I have restarted the phone. Left the battery out for longer than 15 seconds. Stopped all processes in Settings>Apps>Running. Ended the Gmail app. Even bought a new SD card (which I had already planned to do) and transferred everything from the old one over to the new. Started up the phone and that process was still running. I don't know what is making this process still survive. Thanks!
imadiamond said:
Hello!
Screenshot attached. I was downloading a document from Gmail and the process seemed to be "stuck." Since then I've downloaded other docs, SMS, phone calls, MMS all works properly, but this notification is always there and will not go away
I have restarted the phone. Left the battery out for longer than 15 seconds. Stopped all processes in Settings>Apps>Running. Ended the Gmail app. Even bought a new SD card (which I had already planned to do) and transferred everything from the old one over to the new. Started up the phone and that process was still running. I don't know what is making this process still survive. Thanks!
Click to expand...
Click to collapse
Try to "force stop" the download manager
Sent from my Nexus 4 running Android 4.2.2
imadiamond said:
Hello!
Screenshot attached. I was downloading a document from Gmail and the process seemed to be "stuck." Since then I've downloaded other docs, SMS, phone calls, MMS all works properly, but this notification is always there and will not go away
I have restarted the phone. Left the battery out for longer than 15 seconds. Stopped all processes in Settings>Apps>Running. Ended the Gmail app. Even bought a new SD card (which I had already planned to do) and transferred everything from the old one over to the new. Started up the phone and that process was still running. I don't know what is making this process still survive. Thanks!
Click to expand...
Click to collapse
try ''disable service'' from market may it helps
Force stop gmail.. It is bound to work!
Sent from my WT19i using xda premium
Hmmm...disconnect/disable any internet connection first...then remove gmail account from gmail app....reboot then re-add the gmail account...if problem still persist then just uninstall and re-install gmail app....
Process stopped. Yay!
Alright... here's what happened... oh my gosh, lol, as I'm *typing* this it popped back up. mihahn mentioned the Download Manager, so shat I did was freeze the Download Manager in Titanum Backup. The notification disappeared right away, and it's the only time its been gone in the past month. Then, unfroze Download Manager and started typing this post... and looked over at the phone and it popped up again. Yikes. Let's try some other things...
Settings>Apps>All> Download Manager>Force stop... removed the notification. Ok, it popped up again after 15 seconds.
Settings>Apps>All> Download Manager>Clear data... removed the notification. Waited.... 5 min and a reboot later the notification hasn't come back!
The answer... Settings>Apps>All> Download Manager>Clear data. Thanks everyone!

Anyone else having problems with apps and notifications?

So, my emails arrive late, the stock messaging app doesn't show new texts unless you scroll down when you open it (!!!), replacement sms apps have been wonky as well,... In general things just aren't updating correctly. I've made sure to go through the power management menus to allow apps to do what they need to but no go.
Anyone else had this problem? The battery life, size, and tethering capabilities are nice, but I just put my sim back in the Note 2 as those problems are making using this too unreliable.
Same problem here
I also have this problem, and I believe several people mentioned this in different places, so following is what I have done so far, not sure if this help your case, I am still monitor my phone since I just change my settings a few days back.
Standard steps includes:
("the app" below mean the application you have problem receive notification)
1. Set the app as protected in the Battery Saving settings.
2. Allow the app run in background.
3. In Wifi advanced settings, set to "always" during sleep.
4. Set power saving mode from "Smart" to "normal" .
I still have problem after all above steps, so I have make following attempt:
1) Disabled/Freeze "Phone Manager" system app.
2) Another app is "Power Genie", this app still run even I freeze it. So I have to use Root Explorer to rename them
under /system/app, rename HwPowerGenieEngine3.apk to HwPowerGenieEngine3.apkk, and rename HwPowerGenieEngine3.odex to HwPowerGenieEngine3.odexx
then reboot to recovery, clear cache, and dalvik cache, then reboot.
Again I am still testing this... HTH.
Just want to write a update, I think this resolved app got killed issue in my phone.
I think I found what was messing with my texts. I had mysms installed to backup and send texts to my N7. There's no way to select the stock app as the default messaging app. I ended up deleting mysms and only downloading it when I switch the sim into my Note 2.
The bigger problem is with Spotify. Even with it saved as a protected app it turns off about two minutes after the screen turns off, rendering the app almost useless. Wtf??
Mine works idk. it has to be a setting. hmm. you sure you have wifi on when screen is off. it is it's own setting on this phone
My notifications seem to quit working at times and I notice when using root explorer that my ext SD isn't showing
I wonder why my phone is working with notification (I even have ac display working to turn the screen on for 10 seconds when receiving a text message or email from work) I also use Spotify every day since I'm a premium member. No issues at all. I'm even able to change the volume and skip track and play and pause from my LG Tones
---------- Post added at 09:14 AM ---------- Previous post was at 09:13 AM ----------
make sure Spotify is set to run in background not just a protected app otherwise when you shut your phone off it will end the app. that might be your problem.
xordos said:
I also have this problem, and I believe several people mentioned this in different places, so following is what I have done so far, not sure if this help your case, I am still monitor my phone since I just change my settings a few days back.
Standard steps includes:
("the app" below mean the application you have problem receive notification)
1. Set the app as protected in the Battery Saving settings.
2. Allow the app run in background.
3. In Wifi advanced settings, set to "always" during sleep.
4. Set power saving mode from "Smart" to "normal" .
I still have problem after all above steps, so I have make following attempt:
1) Disabled/Freeze "Phone Manager" system app.
2) Another app is "Power Genie", this app still run even I freeze it. So I have to use Root Explorer to rename them
under /system/app, rename HwPowerGenieEngine3.apk to HwPowerGenieEngine3.apkk, and rename HwPowerGenieEngine3.odex to HwPowerGenieEngine3.odexx
then reboot to recovery, clear cache, and dalvik cache, then reboot.
Again I am still testing this... HTH.
Click to expand...
Click to collapse
I can't modify or remane the two files
caymal said:
I can't modify or remane the two files
Click to expand...
Click to collapse
Yeah root is required to rename system apps.
xordos said:
Yeah root is required to rename system apps.
Click to expand...
Click to collapse
yeah, there's not root for the moment for my model (mt2l05 4.4.2 EMUI 3)
but, did it work ?
it works in my phone. But you know, some mate2 owners don't have this issue at all.
May be an issue with APN settings. What I had when I first got the phone and what my settings are now seem much better especially when breaking up data and MMS into two different it independent panes. Once set to fast.t-Mobile.com and APN type default,supl,hipri the second selectable APN labeled for MMS as APN type and everything else identical and all hand offs via WiFi or mobile data are seamless. I was having various network issues prior to changes made to build.prop and default APN and once phone went to sleep it would not get alerts or transition to active/awake very well.
bob60626 said:
So, my emails arrive late, the stock messaging app doesn't show new texts unless you scroll down when you open it (!!!), replacement sms apps have been wonky as well,... In general things just aren't updating correctly. I've made sure to go through the power management menus to allow apps to do what they need to but no go.
Anyone else had this problem? The battery life, size, and tethering capabilities are nice, but I just put my sim back in the Note 2 as those problems are making using this too unreliable.
Click to expand...
Click to collapse
Yup yup, same here. I'm using Nova Launcher + TeslaUnread Plugin. Also stopped using my previous favorite 3rd party SMS replacement, Chomp, and now I'm back on stock SMS. The plugin seems very stable to me, I get a little number bubble on my SMS app on the homescreen, even if the notification doesn't come through on the status bar. Not exactly a fix, but it's been a decent workaround for me.
Huawei Ascend Mate2 problem solved
xordos said:
it works in my phone. But you know, some mate2 owners don't have this issue at all.
Click to expand...
Click to collapse
I was able to get my phone to connect with my surge hr Fitbit. Just wasn't reading directions correctly. The Surge hr is a nice product, now if I could only squeak out more time between charges. Roughly 3 days is the most I get between charges. I turn off the notifications when not needed.
I haven't posted in a while, but I've run into a problem.
I recently got the Aplus GV18 smartwatch. The watch requires an app called BTNotification to be on my phone; the app pushes notifications from my phone to the watch. However, if I leave the phone for any length of time then the app turns off and I don't get notifications.
I downloaded the app on another phone of mine and it stayed connected overnight. So it isn't the watch. I've tried just about everything I've found. I have:
-Changed the battery mode to "Normal"
-Disabled "Phone Manager" and the "Power genie" thing
-Fiddled with the # of background processes in the Dev options
-Changed the WIFI to stay on even with the screen off
-Other things in various threads
Any ideas??
Gir357 said:
I haven't posted in a while, but I've run into a problem.
I recently got the Aplus GV18 smartwatch. The watch requires an app called BTNotification to be on my phone; the app pushes notifications from my phone to the watch. However, if I leave the phone for any length of time then the app turns off and I don't get notifications.
I downloaded the app on another phone of mine and it stayed connected overnight. So it isn't the watch. I've tried just about everything I've found. I have:
-Changed the battery mode to "Normal"
-Disabled "Phone Manager" and the "Power genie" thing
-Fiddled with the # of background processes in the Dev options
-Changed the WIFI to stay on even with the screen off
-Other things in various threads
Any ideas??
Click to expand...
Click to collapse
Did you make it a Protected App?
I did, it didn't work.
I ended up disabling the entire "Phone Manager" app.
Sent from my MT2L03 using XDA Free mobile app
Huawei rooting
xordos said:
Yeah root is required to rename system apps.
Click to expand...
Click to collapse
Yes - notification problems actually cost me a job.... I received a phone message notification nearly 2 days after it was left on my phone.
I'm going back to the forum to to follow unlock instructions after getting the unlock code just today. I want to root the phone.
I am having problems with disappearing navigation keys. Once I go
to an app, I cannot get out of it. I have to constantly restart my phone. Do you have a solution?

Kik random message delays in DMs and group chats

As the title suggests lately I've been having issues with Kik, maybe it's just the latest builds that rolled out with the recent updates or maybe even prior to them perhaps, before that I was rather using an year old Kik version since I never update my phone for long.
I updated (time and time again after the issue, reinstalling/installing it back again and again) without any success with the issue. Messages just lag randomly and might take up from 15 minutes to hours before I receive them if the device is on standby mode or sitting idly.
For instance, if the app is running in the foreground/background when the screen turns off, any message I receive 15 minutes after that screen off will delay unless I do something on my phone. If I am using another application as simple as discord or a simple game as Delight Choice text based app it does the same, if someone doesn't text me during those 15 or so minutes after that app switch, after that any messages that are sent to me I never get them and the people sending me those texts reported that the messages were stuck on S. Another example of the delayed message would be this, I tried turning the caffeine mod on and just kept the app in the foreground with no other apparent app running in the background except for the system ones. I just kept my phone as such, the screen was on but I just didn't do anything at all on it, thought maybe I could avoid it with that perhaps but nada, I picked up my phone touched kik entered a chat randomly and messages suddenly started popping up in my notifications.
It's either a recent bug or server issues, I've had them before too but not to this extent which would be back to normal once I uninstalled and installed the application back. I thought maybe it was the modified Kik perhaps, or maybe Xkik since I used to use that before but even that wasn't the case. I would just disable xkik module and kik would have been back to normal if there were any issues. But not this time, even the normal Kik is giving me the same issues with delayed messages.
Since there isn't any support forum for kik, no support email either and I got on the play store to find some of the users complaining about the same issues. Well at least I am not alone, and the issue is not easy to reproduce on other devices so I am stuck with this right now.
Also, I am not using any power saving apps (I was but I uninstalled them all to see if they were causing the issue), kik is not being optimized for battery, my battery is on performance mode along with kernel adiutor which I have set the CPU on performance mode. There isn't any low memory killing going on since I have plenty of ram remaining and have set LMK at very low. I am at a real stalemate here and hope to find some answer or resolution to it.
Right now I have activated heads up notification and put kik notifications to be treated as a priority. I will post the results if any, hope that helps me out with these delays.

EMUI 9.1 update - all notifications late or not appearing

I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
neverone said:
I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
Click to expand...
Click to collapse
I've the same updates like yours but mine has no problem
Sent from my BLA-L29 using Tapatalk
yap.rony said:
I've the same updates like yours but mine has no problem
Click to expand...
Click to collapse
Did you make a full system reset afterwards?
neverone said:
Did you make a full system reset afterwards?
Click to expand...
Click to collapse
Do you have root? Try freezing powergenie app, it should allow the notifications to come on time. The only issue is there might be a "slight" battery drain from more apps allowed to run in background. That was a dirty fix that worked even in emui 8/9 and peps seemed to have no issues even after the mod.
Since emui 9.1 introduces erofs file system, you'll have to either freeze the app in question everytime you reboot or create magisk module that during boot replaces contents of /system/app/HwPowerGenieEngine3 with empy folder - I'm not sure how removing odex files affects the thermals so I suggest just removing apk file and keeping everything else from the original directory intact if the temps and phone performance behave odly after doing this.
Feel free to give it a try, but I don't think it's actually worth doing it. The old forum post suggesting this mod actually overlooked the importance of power genie when it comes to temps + performance regulations across the board. Without it the temps will rise, phone won't supercharge and the performance will dip.
I'm actually playing around with this rn, trying to remove thermal limits on per app basis, if I come across anything I'll let ya know. Good luck
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Rstment ^m^ said:
Do you have root?
Click to expand...
Click to collapse
Yeah, thanks, and I can see that you really wanted to help but no, I never rooted this phone, so I guess that all the tips you have for me are, unfortunately, in vain
Thanks though, for trying to help!
domy_os said:
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Click to expand...
Click to collapse
Yep I did, sometimes switching between WiFi and mobile network does activate the apps to check for new messages/mail, and sometimes it doesn't. I haven't noticed any clear pattern.
And it must be difference between XDA forums and the app. I swear I switched it when I bought the Mate. But I'm still on VIP/A1
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
Click to expand...
Click to collapse
No I haven't, but now that I checked, it was turned on all the time. However, knowing that sometimes this actually works, I toggled it off and back on several times and restarted the phone. I'll pay closer attention during the day to see if that helped and report back here. Thanks for the suggestion.
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
Click to expand...
Click to collapse
cheeze.keyk said:
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
Click to expand...
Click to collapse
Here's an update: Turning off and on the "Stay connected" option did not help at all, the real proof is that i received an email notification of cheeze.keyk replying to this thread, and I only saw it when I logged in on my PC. The phone did not notify me at all.
So the problem still persists, unfortunately. I am really hoping that I won't have to make a factory reset, although it is also uncertain if that would help at all.
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
jimberkas said:
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
Click to expand...
Click to collapse
I'm sorry that you're experiencing such issues, but I don't see the link between your issues, and the issues we're discussing here.
agreed. wrong thread. sorry
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
domy_os said:
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
Click to expand...
Click to collapse
These two screenshots show show which apps I have frozen/disabled and which of the Google based apps have and don't have battery optimisation activated.
This essentially hasn't changed since I bought the phone over a year ago. Do you think I should do something with these apps or change some of their settings?
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
domy_os said:
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Click to expand...
Click to collapse
Here you go, attached. Hope you'll be able to read all the apps ?
domy_os said:
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
Click to expand...
Click to collapse
Nope, all processes have an unrestricted background data ?
domy_os said:
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
Click to expand...
Click to collapse
Nope, data saver has been turned off and moreover, most of the apps seem to be ticked as an exception if it ever gets turned on
Hope that you put all checkmarks on Google Play Services and all other apps you have notifications problem.
Well as you can see, considering Google's apps, all is good.
I mean this one in Settings > Battery > App launch > Three dots > Manage manually, have a look on attachment.
So, my Email client, Google Play services, Moj Telekom, Viber and WhatsApp have set all three options: auto-launch, secondary launch and run in background. With this setup, I have no problems at all.

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