Related
Wow. Just noticed something really odd with the keyboard/screen, but then it could be my phone!
If put your phone on a flat surface (ie table) - try type some letters on the right/left/bottom edge - i find it not as responsive as if you typed in the middle part of the screen. But if you hold the phone in your hands, its perfectly fine!
Anyone else getting that weird problem?
Yep
Noticed the problem to.
I'm guessing there is some screen sensitivity changes when it knows its flat on a surface.
I guess its another on the list of things to fix when the release a new build (or some devs release soem cooked ROMs).
I wonder if this is related to the capacitive nature of the touchscreen? I can replicate the effect if the phone is flat on the surface and I'm only touching it with my typing finger. However, if I rest another finger on the device, or hold it lightly by the edges (still sitting flat on the surface) it works fine.
If this is the case, I doubt any rom will be able to fix it since it is likely to be the capacitive touch screen technology and not a software "fault" per se.
Regards,
Dave
I have seen this too. I wondered if it was a perspective thing - are you pressing the right part of the screen?
are you pressing the right part of the screen?
Click to expand...
Click to collapse
Oh yeah, looks like I am pressing the right part. It just have to be more firmer pressing those edge buttons. It doesn't matter which way the keyboard layout is.
Anyway, thanks to everyone confirming that you got the same problem. I would have thought it was hardware related, but it could be software related I suppose. Perhaps whatever software is trying to rotate the keyboard is having a hard time to work out what direction to show the keyboard is causing that weird problem
Try holding the phone between thumb and forefinger whilst it is on a flat surface and then typing. If I do this, I have no issues, but the second I remove my fingers, I then get the lack of response for the keys on the bottom row of the device.
Regards,
Dave
mines the same may be to avoid key presses in your pocket?
I have the same problem too. It isn't a problem with all capacitive screens as the iphone never used to do this (l know, I know)
So far I've found no solution, let's hope it gets a quick fix
wow, and I thought it was only me, when I put the phone on the desk, and try use my fingers it becomes really unresponsive but when I'v got it in my hand and I'm using my thumb its all fine, hmmm really weird
it's not really a fault, but more of the nature of the capacitive screen and/or software. In comparison with the iPhone, the iPhone's capacitive screen lets you type/navigate with the phone lying on a flat surface. I find that the Hero's screen requires you to apply a tiny bit more pressure and more surface-area of your finger/thumb, for it to respond. I hope HTC somehow tweak the software for this to be more responsive with less pressure/surface-area contact required so it is usable on a flat surface - don't always want to be picking my phone up to use it at work.
i confrim, using hero without touch the metal edge result in less responsivity and difficult on multitouch operation
hope new firmware can solve this, too many errors using it like a normal keyboard on a table!
Noticed the same problem when using the Hero in my In Car Holder. Makes data input into CoPilot very difficult indeed.
A couple of observations...
I actually have mine in one of those Silicon Covers - the new style 'Gel' ones (work really well and looks good too, unlike old Silicon ones). So it's not actually about having contact with metal as such.
Problem does not occure when plugged into USB.
Now this bit could just be perception rather than reality, but I tried typing while flat (USB disconnected) when touching the coated surface around the trackball and it did not seem to improve things. Trying to do the same while touching the metal area around the speaker grill did seem to improve things. You guys observing similar ?
Anyway, I'm hoping that when I have my car charger, it will fix my CoPilot problem since this should be the same as having the USB plugged in.
Zuber
Ok, probably not. There's gotta be a perfectly valid explanation, but I just noticed this:
When I open Albums on my Hero and look at a single photograph, I can zoom in and out by pinching. Same goes for web pages. We all know this.
But the thing is: if I put my phone down on the table and try to pinch with just one hand (thumb+index finger), it doesn't work!
I only need to touch the phone with one finger on my left hand and it starts working. I have to touch the back or the frame. The chin doesn't react.
I tried it on an iPhone and it works with only one hand. It must be some conductivity issue and the Hero simply has a touch screen that works differently from iPhones.
It isn't really a problem for me: I can hold the phone in both hands while pinching. I just found it slightly interesting...
Yeah I have noticed that as well. Although if you try to calibrate using the g-sensor calibration tool it sometime fixes the issue...
Clue is in the technology? Capacitative touch screen....hit the physics books guys
A good capacitive screen doesn't require the user to complete a circuit with the phone using another hand to hold it, or by touching the bezel with a finger. The problem is either in the circuitry driving the touchscreen or possibly with the algorithms used to establish finger gestures and position.
It's even feasible that the metal bezel interferes with the electrostatic field introduced when your finger is in proximity with the screen. This would explain why the sensitivity is reduced around the edges of the screen.
Spose you need to form a complete circuit for it to work. Interesting point though, I didn't know that capacitive screens needed a second 'plate' to work (i.e. more than just the screen alone).
Makes sense though if you think about it.
Q.I indeed
jayjay said:
Ok, probably not. There's gotta be a perfectly valid explanation, but I just noticed this:
When I open Albums on my Hero and look at a single photograph, I can zoom in and out by pinching. Same goes for web pages. We all know this.
But the thing is: if I put my phone down on the table and try to pinch with just one hand (thumb+index finger), it doesn't work!
I only need to touch the phone with one finger on my left hand and it starts working. I have to touch the back or the frame. The chin doesn't react.
I tried it on an iPhone and it works with only one hand. It must be some conductivity issue and the Hero simply has a touch screen that works differently from iPhones.
It isn't really a problem for me: I can hold the phone in both hands while pinching. I just found it slightly interesting...
Click to expand...
Click to collapse
The metal bezel actually acts like a ground point between the capacitive circuitry and your finger. When you are touching at the very edges of the capacitive area there simply isn't enough room to get a good grounding point so the driver/controller gets a hard time of locating what points are actually grounded. The bezel helps in this regard.
Switchbitch said:
A good capacitive screen doesn't require the user to complete a circuit with the phone using another hand to hold it, or by touching the bezel with a finger. The problem is either in the circuitry driving the touchscreen or possibly with the algorithms used to establish finger gestures and position.
It's even feasible that the metal bezel interferes with the electrostatic field introduced when your finger is in proximity with the screen. This would explain why the sensitivity is reduced around the edges of the screen.
Click to expand...
Click to collapse
...perhaps not then lol
Yeah, well I hate to be the one to ask, but why does it work on the iPhone then? I realize it's a grounding / closed circuit issue, but if another similar phone can do it, then there's obviously a way around it.
And another question: Why doesn't pinching work, but normal one-fingered touching does?
Only place where I could see this becoming a problem is when you dock your device to some plastic holder in a car and want to pinch to zoom in some navigator software. Letting go of the steering wheel to use two hands on your phone isn't necessarily the safest thing in the world. One would assume though, that the interface in any navigator software wouldn't require complex gestures while operating it...
i confrim, using hero without touch the metal edge result in less responsivity and difficult on multitouch operation
hope new firmware can solve this, too many errors using it like a normal keyboard on a table!
The bottom-most right-most corner of my display (in portrait) is not responsive to touches and is kind of annoying when typing. I have to usually try several times to get the response.
Stock ROM, only rooted. I just reset it again. I changed the lcd density back to 320 to see if that was an issue, formally at 240.
I used the S-Pen to do these drawing to demonstrate the problem area. The results are strange. In portrait the problem exists but when in landscape it doesn't appear to be a problem. Is this a hardware or software issue or anyone else experience this?
The local AT&T shop says it’s definitely not normal and I can go to their local warranty shop but I don’t necessarily want to get a refurbished replacement if the ICS release might fix it.
I dont have a note yet, but personally myself, I would unroot and take it back asap. Hopefully someone on here will be able to offer a better solution soon, but if not, then I would return it. Hope you get it sorted out.
Pretty sure it's the built-in offset. Go to phone settings -> pen options and change the dominant hand to left. I think you'll find that it is now the bottom left corner that won't respond. Also test with the phone upside down, and it should still be one of the bottom corners (but the other side, since you've turned the phone upside down).
tenderchkn said:
Pretty sure it's the built-in offset. Go to phone settings -> pen options and change the dominant hand to left. I think you'll find that it is now the bottom left corner that won't respond. Also test with the phone upside down, and it should still be one of the bottom corners (but the other side, since you've turned the phone upside down).
Click to expand...
Click to collapse
Changing the dominance does swap the S-Pen's ability to recognize that corner and changes it to the other corner.
However, it's stll not recognizing my finger touches.
So to confirm, using my finger with the dominance swapped yields the same results as the images posted with the S-Pen.
When rotated to landscape and using my finger, I cannot reach that corner like I can with the S-Pen when rotated to landscape.
I would believe this is a finger touch issue and not to much S-Pen
Actually. I have a slightly bigger problem. Sometimes hovering my spen above the right bottom corner will trigger a touch. Mainly the space. Enter. Backspace. And m keys. I think I'm going to get it swapped out
Sent from my SAMSUNG-SGH-I717 using xda premium
Mrglass86 said:
Actually. I have a slightly bigger problem. Sometimes hovering my spen above the right bottom corner will trigger a touch. Mainly the space. Enter. Backspace. And m keys. I think I'm going to get it swapped out
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
that's actually been covered, there's a post here about putting aluminum foil tape on your stylus to correct the issue.
AT&T is sending me another one... we'll see what that one does and hope that it's just not my personal perception.
Replacement arrived and does not share the issue
I did test the s6 at a retailer and I noticed that the Samsung Notes App did not recognize my handwriting in landscape mode at a specific place. It was when I did get closer with my palm to the edge (with power and volume button on the upper side).
At the middle kind of a little bit to the right there seems to be a blind spot where writing/drawing is not recognized in first place. Only after second or third attempt and then it seems like the recognition of the pressure is half off.
Don't know if the bright light from above or a already often used spen causes this.
Can any owner confirm?
Picture is attached (left space is empty because I did not encounter issues there)
LaCereb said:
I did test the s6 at a retailer and I noticed that the Samsung Notes App did not recognize my handwriting in landscape mode at a specific place. It was when I did get closer with my palm to the edge (with power and volume button on the upper side).
At the middle kind of a little bit to the right there seems to be a blind spot where writing/drawing is not recognized in first place. Only after second or third attempt and then it seems like the recognition of the pressure is half off.
Don't know if the bright light from above or a already often used spen causes this.
Can any owner confirm?
Picture is attached (left space is empty because I did not encounter issues there)
Click to expand...
Click to collapse
Looks just like mine in this post. https://forum.xda-developers.com/showpost.php?p=80372311&postcount=16
Was it in a case or something else with magnets?
TiTiB said:
Looks just like mine in this post. https://forum.xda-developers.com/showpost.php?p=80372311&postcount=16
Was it in a case or something else with magnets?
Click to expand...
Click to collapse
HAH.
Yes indeed it was on a stand with a magnet on top to hold the device. And that field where i could not draw would fit the size of that magnet..
Unbelivable that you have to keep such things in mind when you want to you a tablet with that price...
Does Apple have such problems with their ipad series? Im so much struggling in the decision if apple or samsung. Im a Android guy and would like to keep my Android world but i want a performant device which does not have childhood injuries like that....
LaCereb said:
HAH.
Yes indeed it was on a stand with a magnet on top to hold the device. And that field where i could not draw would fit the size of that magnet..
Unbelivable that you have to keep such things in mind when you want to you a tablet with that price...
Does Apple have such problems with their ipad series? Im so much struggling in the decision if apple or samsung. Im a Android guy and would like to keep my Android world but i want a performant device which does not have childhood injuries like that....
Click to expand...
Click to collapse
It isn't the tablet, but the case/holder.
I have two cases. One which the tab slips in to a holder—no probs there.
My other case holds the tab (very securely) with a magnet—therefore the dead spot. Love this case, except for the dead spot ceated by the stting magnet. This an awesome case in every other way, especially because there is nothing blocking the sides of the tablet, no edge swipe issues, et al.
So, I've just accepted that if I want to do any serious S-pen writing or drawing I have to either go case-less, or switch to the other one.
TiTiB said:
It isn't the tablet, but the case/holder.
I have two cases. One which the tab slips in to a holder—no probs there.
My other case holds the tab (very securely) with a magnet—therefore the dead spot. Love this case, except for the dead spot ceated by the stting magnet. This an awesome case in every other way, especially because there is nothing blocking the sides of the tablet, no edge swipe issues, et al.
So, I've just accepted that if I want to do any serious S-pen writing or drawing I have to either go case-less, or switch to the other one.
Click to expand...
Click to collapse
Could you link your second Case please
LaCereb said:
Could you link your second Case please
Click to expand...
Click to collapse
Just search my name in S6 forum. Both cases are linked—Amazon.
So I'm watching youtube on the dual screen using landscape and I want to sleep the main screen so i touch sleep main screen option on the dual screen tab tool, it shows a prompt saying main screen will dim to save battery and swipe to dismiss. I dont touch or swipe anything and the prompt swipes itself away and screen undims or sometimes doesn't even dim. This is also the case with Call of duty mobile, when I'm playing the game in battle royal mode the mini map enlarges randomly even if I don't touch it, and the voice chat options will engage and open without me touching those as well. Anyone else has this problem? Any solutions?
I could have sworn I saw a post earlier about ghost touches, though I can't seem to find the thread it was in at the moment.
I've been using the phone heavily since I got it on April 1st, and I have not experienced this issue at all.
Any chance you had an LG phone prior to this and used LG Switch to transfer over all of your stuff?
I've read reports here that doing so can cause some pretty serious battery drain and/or lag issues, so there could be other bugs as another side-effect.
Have you tried a factory reset?
Mejilan said:
I could have sworn I saw a post earlier about ghost touches, though I can't seem to find the thread it was in at the moment.
I've been using the phone heavily since I got it on April 1st, and I have not experienced this issue at all.
Any chance you had an LG phone prior to this and used LG Switch to transfer over all of your stuff?
I've read reports here that doing so can cause some pretty serious battery drain and/or lag issues, so there could be other bugs as another side-effect.
Have you tried a factory reset?
Click to expand...
Click to collapse
Yeah I think I read that thread. I haven't tried a reset since I already used so much data to download apps and don't want to setup the phone again. I did use the google cloud restore for my contacts and I also had the t mobile April security update. Mejilan can you tell me if you can put your main screen to sleep while watching a youtube video on the dual screen? Please tell me what kind of result you get. Thanks
Lowe941 said:
Yeah I think I read that thread. I haven't tried a reset since I already used so much data to download apps and don't want to setup the phone again. I did use the google cloud restore for my contacts and I also had the t mobile April security update. Mejilan can you tell me if you can put your main screen to sleep while watching a youtube video on the dual screen? Please tell me what kind of result you get. Thanks
Click to expand...
Click to collapse
I set aside the the dual-screen accessory because it's just too uncomfortable to hold for most use-cases.
I'll go dig it up, plug it in, and give it a shot later, when I have some free time, and report back.
https://forum.xda-developers.com/lg-v60-thinq/help/phantom-home-button-presses-t4082573
Above is the link for the other thread.
Lowe941 said:
Yeah I think I read that thread. I haven't tried a reset since I already used so much data to download apps and don't want to setup the phone again. I did use the google cloud restore for my contacts and I also had the t mobile April security update. Mejilan can you tell me if you can put your main screen to sleep while watching a youtube video on the dual screen? Please tell me what kind of result you get. Thanks
Click to expand...
Click to collapse
If you play a YT video on the second screen and lock/sleep your phone, the second screen goes to sleep as well.
I didn't bother with headphones for this test, and noticed that the audio comes out of the phone's speakers.
It appears that the second screen doesn't have speakers of its own.
So yeah, you cannot watch something on the second screen while having the phone asleep.
And it make sense. It's just a screen. No second pair of speakers. No second headphone jack. No separate battery. No second set of modems, etc.
Mejilan said:
I set aside the the dual-screen accessory because it's just too uncomfortable to hold for most use-cases.
I'll go dig it up, plug it in, and give it a shot later, when I have some free time, and report back.
Click to expand...
Click to collapse
It actually was working for me last night as far as the putting main screen to sleep function but call of duty still acts up I'm hoping the update for the game on May 1St will fix, but sure whenever you get a chance...
Lowe941 said:
It actually was working for me last night as far as the putting main screen to sleep function but call of duty still acts up I'm hoping the update for the game on May 1St will fix, but sure whenever you get a chance...
Click to expand...
Click to collapse
I answered your YT question one post above yours that I just quoted.
Mejilan said:
I answered your YT question one post above yours that I just quoted.
Click to expand...
Click to collapse
Actually you CAN watch youtube on the second screen and sleep/dim the main screen by using the floating dual screen button. It has an option asking if you want to sleep dim the main screen to conserve battery life. It does work for me now, I'm not sure why it was going wonky on me when I first posted but hopefully that it doesn't do it anymore. I'm guessing the tmobile April security update did the trick. It's just I have phantom touches on call of duty still.
Lowe941 said:
This is also the case with Call of duty mobile, when I'm playing the game in battle royal mode the mini map enlarges randomly even if I don't touch it, and the voice chat options will engage and open without me touching those as well. Anyone else has this problem? Any solutions?
Click to expand...
Click to collapse
This is happening to me as well when I'm playing PubG Mobile. The ghost touches are happening not on the map but to the left of that. On another LG V60, the device would get random dead zones as well.
I'm going to do the following test and suggest you do the same and report back your results.
1. wait until the ghost touches start happening and flip the phone around. hopefully the ghost touch continues to happen in the same exact location of the physical screen, and it triggers a different button
2. remove the screen protector and try the tests again
are you using a screen protector?
might process a warranty replacement if the results are reproduceable
Lowe941 said:
Actually you CAN watch youtube on the second screen and sleep/dim the main screen by using the floating dual screen button. It has an option asking if you want to sleep dim the main screen to conserve battery life. It does work for me now, I'm not sure why it was going wonky on me when I first posted but hopefully that it doesn't do it anymore. I'm guessing the tmobile April security update did the trick. It's just I have phantom touches on call of duty still.
Click to expand...
Click to collapse
Oh, that is good to know. I'm not using the dual-screen attachment anymore (typing in portrait mode is IMPOSSIBLE with it), but I only ever used the Dual-Screen notification shade tile to enable the second screen, not the pill button thing. I should have explored our options more thoroughly. Thank you for correcting me.
Edit - I have recently added a tempered glass screen protector to my phone, and while it completely screwed with my fingerprint biometrics (I had to delete the fingerprints and redo them), the protector itself is not causing any ghost touches for me. And once I redid the fingerprints, there have been no further issues there either.
jd254 said:
This is happening to me as well when I'm playing PubG Mobile. The ghost touches are happening not on the map but to the left of that. On another LG V60, the device would get random dead zones as well.
I'm going to do the following test and suggest you do the same and report back your results.
1. wait until the ghost touches start happening and flip the phone around. hopefully the ghost touch continues to happen in the same exact location of the physical screen, and it triggers a different button
2. remove the screen protector and try the tests again
are you using a screen protector?
might process a warranty replacement if the results are reproduceable
Click to expand...
Click to collapse
Yes I am using a screen protector and I was actually thinking that might be the problem, although it seems like a solid install. I just got the update for cod season 6 and I'm downloading now. I'll see if that solves the problem. I'll also try what you suggested and then post results
Update: so the cod update did not fix the issue, but I tried doing as you suggested and flipped the phone around and the problem went away. I then tried flipping it back to original and problem persisted. I think it is the tempered glass. I don't want to remove it since it cost me 40 bucks. Any suggestions?
Mejilan said:
Oh, that is good to know. I'm not using the dual-screen attachment anymore (typing in portrait mode is IMPOSSIBLE with it), but I only ever used the Dual-Screen notification shade tile to enable the second screen, not the pill button thing. I should have explored our options more thoroughly. Thank you for correcting me.
Edit - I have recently added a tempered glass screen protector to my phone, and while it completely screwed with my fingerprint biometrics (I had to delete the fingerprints and redo them), the protector itself is not causing any ghost touches for me. And once I redid the fingerprints, there have been no further issues there either.
Click to expand...
Click to collapse
So I installed the update for cod and it still had the ghost touch problem with the top right side of the screen, iflipped the phone per what jd254 suggested and I didn't get the phantom touches. I'm assuming it is the tempered glass that is causing it. I dont want to remove it cause it cost me 40 bucks.
2nd update: so I tried taking it out of the dual screen case and notice it doesn't have phantom touch ( I played a full game of battle royale) so I'm not sure if its the tempered glass or the case. Need to investigate more
Lowe941 said:
So I installed the update for cod and it still had the ghost touch problem with the top right side of the screen, iflipped the phone per what jd254 suggested and I didn't get the phantom touches. I'm assuming it is the tempered glass that is causing it. I dont want to remove it cause it cost me 40 bucks.
2nd update: so I tried taking it out of the dual screen case and notice it doesn't have phantom touch ( I played a full game of battle royale) so I'm not sure if its the tempered glass or the case. Need to investigate more
Click to expand...
Click to collapse
Is the case touching the tempered glass anywhere around the the edges? If the case is pressing on the screen protector and lifting or peessing it even the smallest amount that could cause phantom touches maybe..just an idea
FWIW, I'm using both a tempered glass screen protector and a case that wraps around to grip the front of the phone a bit, and I'm not getting any phantom touches at all.
The case is NOT rubbing up against the edges of the screen protector, however. Which is fine, because if it were, it could potentially dislodge it.
Or, I suppose, cause phantom touches.
Ryano89 said:
Is the case touching the tempered glass anywhere around the the edges? If the case is pressing on the screen protector and lifting or peessing it even the smallest amount that could cause phantom touches maybe..just an idea
Click to expand...
Click to collapse
Ok more investigating and playing codm I notice that the mini map opens up when i perform a touch combination with my thumbs. So the map gets triggered when I press and hold up on the left side virtual joystick to sprint and press the jump virtual button on the right simultaneously. I can't recreate what button presses open the voice chat box, but now I have to strike the dual case as being the problem along with the tempered glass, at least i assume those aren't causing the ghost touches.
For anyone having touch issues, as a troubleshooting aid: enable developer options, and then toggle on "Show touches" and "Show touch data". Might help figure out what is going on.
bilbo60 said:
For anyone having touch issues, as a troubleshooting aid: enable developer options, and then toggle on "Show touches" and "Show touch data". Might help figure out what is going on.
Click to expand...
Click to collapse
Awesome thanks I forgot how to enable developer options...
Never mind developer option enabled
bilbo60 said:
For anyone having touch issues, as a troubleshooting aid: enable developer options, and then toggle on "Show touches" and "Show touch data". Might help figure out what is going on.
Click to expand...
Click to collapse
I'm getting VERY interesting results.
1. dead spots: I moved my finger up the right side of the screen to look up. my character did not look up, which I would assume there was a dead spot before. This is incorrect. I can see the screen registered using that option mentioned above. the screen registered the action, but didn't pass it to the software?
2. FPS drops: I assume it's an FPS drop because everything was laggy when this happened. (PubG mobile was set to max settings, and runs 100% fine, until now) I was flying the helicopter, so I had several fingers on the screen at the same time, with a lot of rotational movements. the screen doesn't clear all of these movement data until I literally take all my fingers off the screen for half a sec. When I did that, it stop lagging.
3. ghost touches: Each touch on the screen has an x and y axis point to tell the software where it's being touched. With several finger on the screen (sometimes 2, but commonly with three or more), I noticed that the y axis for my left thumb and the x axis for my right thumb was creating those ghost touches! The screen would combine the x and y axis from different fingers to create a touchpoint on the screen.
so I don't care too much about 1 and 2, but... what can I do about 3?
jd254 said:
I'm getting VERY interesting results.
1. dead spots: I moved my finger up the right side of the screen to look up. my character did not look up, which I would assume there was a dead spot before. This is incorrect. I can see the screen registered using that option mentioned above. the screen registered the action, but didn't pass it to the software?
2. FPS drops: I assume it's an FPS drop because everything was laggy when this happened. (PubG mobile was set to max settings, and runs 100% fine, until now) I was flying the helicopter, so I had several fingers on the screen at the same time, with a lot of rotational movements. the screen doesn't clear all of these movement data until I literally take all my fingers off the screen for half a sec. When I did that, it stop lagging.
3. ghost touches: Each touch on the screen has an x and y axis point to tell the software where it's being touched. With several finger on the screen (sometimes 2, but commonly with three or more), I noticed that the y axis for my left thumb and the x axis for my right thumb was creating those ghost touches! The screen would combine the x and y axis from different fingers to create a touchpoint on the screen.
so I don't care too much about 1 and 2, but... what can I do about 3?
Click to expand...
Click to collapse
Yeah I noticed a combination of touches triggers the ghost touch on call of duty, I could also be having the combinations trigger ghost touches in other game but I need to test more