Question Please help! Can't get past "Android Recovery" message - Moto G Power (2021)

I have been installing Magisk to my Motorola Moto G Power 2021, using the patched image method (non-TWRP). Everything seemed to be accomplished, but now that it is time to reboot (and voila!), I keep getting this message:
Android Recovery
motorola/borneo_retail/borneo
11/RZBS31.Q2-143-27-7/3f699
user/release_keys
Use volume up/down and power.
Can’t load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device.
I have tried multiple tries, including fastbooting and trying to start it up normally from fastboot mode.
Can someone please help me get past this message and get my phone functional again?
Thanks for any help!

NH Exit said:
I have been installing Magisk to my Motorola Moto G Power 2021, using the patched image method (non-TWRP). Everything seemed to be accomplished, but now that it is time to reboot (and voila!), I keep getting this message:
Android Recovery
motorola/borneo_retail/borneo
11/RZBS31.Q2-143-27-7/3f699
user/release_keys
Use volume up/down and power.
Can’t load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device.
I have tried multiple tries, including fastbooting and trying to start it up normally from fastboot mode.
Can someone please help me get past this message and get my phone functional again?
Thanks for any help!
Click to expand...
Click to collapse
Not sure exactly but twrp would make flashing new images along easier if it's the case that you simply aren't flashing the right image to it.
I'm not sure on these moto devices but did you factory reset the device now that the new image is installed. Well before or after? This usually disables the encryption set by the system to /user .
I'm probably not the right person to ask this but it's worth a shot. Try booting into recovery now that your image is flashed and perform factory reset.

PsYk0n4uT said:
Not sure exactly but twrp would make flashing new images along easier if it's the case that you simply aren't flashing the right image to it.
I'm not sure on these moto devices but did you factory reset the device now that the new image is installed. Well before or after? This usually disables the encryption set by the system to /user .
I'm probably not the right person to ask this but it's worth a shot. Try booting into recovery now that your image is flashed and perform factory reset.
Click to expand...
Click to collapse
Thanks for your response.
Yes, I did do a factory reset. This was all after I had already tried the TWRP method and couldn’t get past the lock icon on TWRP. And after installing Magisk. That was the point at which I got that error message.
The factory reset got the phone operational again – and it took me half the day to go through all the apps to revoke permissions and download alternatives to the stock apps, like messaging.
Can you please suggest how to boot into recovery, or would that do another factory reset?
I am new to all this and don’t want to inadvertently get back to having to do another reset.

I haven't started working on this phone yet. I have one sitting on my desk.
I'm more familiar with samsung devices.
But that being said.
Power and volume down from completely off.
Not sure if you have to hold those buttons from power off state while plugging USB cord into computer but if the button combo alone doesn't work try powerring off again and hold the two buttons while plugging in the USB cable.
Simply entering recovery mode won't factory reset it. But. Pay attention to the button information it should be listed somewhere once u boot into recovery indicating what each of your physical buttons do.
Be careful if your not trying to factory reset. I had a device the other day I accidentally pressed volume up on and booted into a mode I didn't mean to boot into. I don't think it was a moto but I can't remember which device it was.
Please take my advice with a use at your own risk warning because I'm simply a power user that's learning about these devices myself

PsYk0n4uT said:
I haven't started working on this phone yet. I have one sitting on my desk.
I'm more familiar with samsung devices.
But that being said.
Power and volume down from completely off.
Not sure if you have to hold those buttons from power off state while plugging USB cord into computer but if the button combo alone doesn't work try powerring off again and hold the two buttons while plugging in the USB cable.
Simply entering recovery mode won't factory reset it. But. Pay attention to the button information it should be listed somewhere once u boot into recovery indicating what each of your physical buttons do.
Be careful if your not trying to factory reset. I had a device the other day I accidentally pressed volume up on and booted into a mode I didn't mean to boot into. I don't think it was a moto but I can't remember which device it was.
Please take my advice with a use at your own risk warning because I'm simply a power user that's learning about these devices myself
Click to expand...
Click to collapse
OK, I booted into fastboot (via adb).
The default screen offers the option to “START” next to the power button, plus arrows next to the volume up and down buttons.
The volume up button, when pressed, shows “BARCODES” next to the power button.
The volume down button, when pressed, returns to “START” next to the power button.
These are the only options showing in fastboot mode. (Is fastboot the same as what you referred to as recovery?)
Shall I press “BARCODES” next?

NH Exit said:
OK, I booted into fastboot (via adb).
The default screen offers the option to “START” next to the power button, plus arrows next to the volume up and down buttons.
The volume up button, when pressed, shows “BARCODES” next to the power button.
The volume down button, when pressed, returns to “START” next to the power button.
These are the only options showing in fastboot mode. (Is fastboot the same as what you referred to as recovery?)
Shall I press “BARCODES” next?
Click to expand...
Click to collapse
Well, I did that and just got four barcodes, which don't seem to have anything helpful to offer.

You may be able to press vol up more down more than once.
I know that sounds silly but give it a try if u haven't already. So fastboot IS a recovery mode but it's not the one you normally use as an end user to recover your system. Fastboot is a mode intended for use with adb fastboot commands from another device linked through your cable. You can issue commands for various things or use fastboot to flash Roms and system images. Boot images and such. I think most devices I've run across recently need to be issued the" fastboot reboot fastboot " command from terminal or command to reboot the phone into fastbootd when flashing. I honestly would just have to recommend reading up on fastboot and fastboot commands to get an idea of how you can use fastboot and the difference in fastboot and fastbootd. You have to have adb and fastboot installed on your computer to make use of fastboot mode/s. You should be able to either select recovery or enter recovery from the fastboot menu with your physical buttons. If your looking for the regular recovery menu it's probably accessed through a different button combo and you should be able to factory reset from there assuming your recovery partition is intact and functioning normally. You can definitely use fastboot to flasha new image thereby recovering your system but your definitely gonna lose anything you have on the device at that point. Flashing a new image whether it's stock or not is going to remove the encryption key your system uses to read your user data so after flashing a new image you will have to use the built in recovery menu to wipe/factory reset for the system to even boot BECAUSE it won't be able to read /data where your user data is stored

I meant to add that you have to issue fastboot reboot fastboot command WHILE IN fastboot mode to get to fastbootd

The start option is to boot your system normally, barcodes gives you info about your device such as IMEI AND SERIAL NUMBER

Try powering ur phone off and holding power and vol up and vol down or power and vol up until you see the boot logo. Or may even be power and vol down. Try these without the cable plugged in.

You shouldn't need the cable plugged in to get into the regularl recovery mode

Flash your system image. Reboot to recovery mode and factory reset

Related

I think I lost my bootloader

So, my Maxx suffered a power button failure and I should be receiving my warranty replacement from VZW sometime in the next day or two. Other than the power button not working, the phone is functioning fine. It reboots, runs normally, functions perfectly. I'm running .215 rooted and I want to return the phone back to stock before shipping it back. Problem is I can't access Boot Loader, no matter what I try. It's like it's not there anymore and when I command the phone into it using quick boot, adb, or the built-in menu, the phone just power cycles off. Let me try to explain:
I have Quick Boot installed and I can use it to boot into recovery without a problem. If I try to boot into Boot Loader, the phones powers off and stays off.
I've tried adb shell with the same results. I can connect to my PC and command the phone using shell commands but usin the 'adb reboot bootloader' command results in the same thing: phone power cycles off and stays off.
Even though my power button is AFU, I figured out I can still access the main recovery menu (the vol down to choose, vol up to select one) by holding down the vol up/down and plugging the phone into a charger. Same thing: power cycles off and stays off.
* Funny thing is although my power button doesn't work, I can still soft reset the phone by holding the power button in and vol down - which is what I need to do to exit recovery or other menus I need to input to a prompt using the power button.
Anyone know of this happening? MY guess is since my phone starts and functions normally otherwise, the boot loader is still there in some form. I just don't know how to access it. Any help would be much appreciated.
I can confirm this app will reboot bootloader
https://play.google.com/store/apps/details?id=org.riceknight.gs2reboot
Sent from my DROID RAZR using xda premium
Thanks Dave but not for me. Same result: phone power cycles off and just stays off when selecting reboot bootloader.
Sent from my DROID RAZR using xda premium
jeff_roey said:
So, my Maxx suffered a power button failure and I should be receiving my warranty replacement from VZW sometime in the next day or two. Other than the power button not working, the phone is functioning fine. It reboots, runs normally, functions perfectly. I'm running .215 rooted and I want to return the phone back to stock before shipping it back. Problem is I can't access Boot Loader, no matter what I try. It's like it's not there anymore and when I command the phone into it using quick boot, adb, or the built-in menu, the phone just power cycles off. Let me try to explain:
I have Quick Boot installed and I can use it to boot into recovery without a problem. If I try to boot into Boot Loader, the phones powers off and stays off.
I've tried adb shell with the same results. I can connect to my PC and command the phone using shell commands but usin the 'adb reboot bootloader' command results in the same thing: phone power cycles off and stays off.
Even though my power button is AFU, I figured out I can still access the main recovery menu (the vol down to choose, vol up to select one) by holding down the vol up/down and plugging the phone into a charger. Same thing: power cycles off and stays off.
* Funny thing is although my power button doesn't work, I can still soft reset the phone by holding the power button in and vol down - which is what I need to do to exit recovery or other menus I need to input to a prompt using the power button.
Anyone know of this happening? MY guess is since my phone starts and functions normally otherwise, the boot loader is still there in some form. I just don't know how to access it. Any help would be much appreciated.
Click to expand...
Click to collapse
If there is no bootloader you won't be able to start your phone at all as its THAT what basically boots the whole hardware and software....
How about adb reboot bootloader or adb reboot recovery commands ?
maarawoe said:
If there is no bootloader you won't be able to start your phone at all as its THAT what basically boots the whole hardware and software....
How about adb reboot bootloader or adb reboot recovery commands ?
Click to expand...
Click to collapse
The bootloader being the phone's "bios" is kind of how I understood it so I'm figuring it's still gotta be there. I just can't seem to access it or get to the "device/battery OK, device disconnceted" menu. I tried adb reboot bootloader and got the same results: power cycle to off and stays off. adb reboot recovery works fine.
Knowing this phone is going to be turned back in, is there any other way I could re-install .211 without having access to the bootloader screen?
jeff_roey said:
The bootloader being the phone's "bios" is kind of how I understood it so I'm figuring it's still gotta be there. I just can't seem to access it or get to the "device/battery OK, device disconnceted" menu. I tried adb reboot bootloader and got the same results: power cycle to off and stays off. adb reboot recovery works fine.
Knowing this phone is going to be turned back in, is there any other way I could re-install .211 without having access to the bootloader screen?
Click to expand...
Click to collapse
Try the eternity project flasher or the motorola's rds lite if they will be able to put the phone to the flash mode as they do that automatically...
maarawoe said:
Try the eternity project flasher or the motorola's rds lite if they will be able to put the phone to the flash mode as they do that automatically...
Click to expand...
Click to collapse
I posted a thread over at DroidRAZR.com and got some good feedback and troubleshooting help. It looks like the bottom line is the power button failed in the 'on' postion. One of the folks that replied to the DR thread caused his device to show the same 'AP Fastboot power-off' that I was getting by entering the 'Boot Mode Selection Menu' and holding the power button down while he vol+ to select AP Fastboot. It caused me to look a little closer at what the device was doing and that seems to be exactly what's going on - I powered th phone down using the Quick Boot app and was able to soft reset by holding down the vol- key by itself (didn't need to press power in conjunction). After it SR and i released the vol- key, the device rebooted by itself.
For your info, that thread is here: http://www.droidrzr.com/index.php/topic/3782-cant-access-boot-loader-menu-no-matter-what/
I tried working a thin piece of paper in around the button but no luck there.

[Q] Broken power button and Infinite loop combo

Hey everyone,
I have a family members Nexus S here, it was painfully slow on Cyanogenmod11 (4.4.4), so I tied to revert it to CM9 (for 4.0/ICS).
I cleared the cache and dalvik cache, but I think forgetting to clear data is why it's in a boot loop now.
But anyways, the problem is in the title, this power button doesn't work, and without being in either recovery or booted into the OS I can't get ADB to connect to it to just reinstall the ROM from my PC.
I can get it to the bootloader screen by pressing volume up while putting the battery back in, but weirdly after that it won't let me use volume up or down to move around the menu, nor the capacitive buttons, while it normally did allow me to do that when I used to get in there through clockworkmod.
Any ideas?
The sparknotes, again, are no power button, won't boot, can't connect to PC. I did search similar problems, but only came up with fixes surrounding either the power button or getting it to connect to PC.
I got fastboot installed on my Mac, just not sure exactly what to do. I tried putting fastboot reboot-recovery into terminal, it says command fastboot not found, even though fastboot installed fine.
Anyone? Halp?
Final desperate bump

LG G5 can't boot into recovery.

Hey everyone (Again),
So i managed to unlock the bootloader and everything went smoothly but I flashed my recovery i can't get into it now it comes up with an error message everytime i try to get into recovery it says ' Your software cannot be checked for corruption' any way to get rid of this or do i have to re- lock the bootloader just to fix it and get recovery working.
Thanks again.
Anyone?
ZuneYT said:
Hey everyone (Again),
So i managed to unlock the bootloader and everything went smoothly but I flashed my recovery i can't get into it now it comes up with an error message everytime i try to get into recovery it says ' Your software cannot be checked for corruption' any way to get rid of this or do i have to re- lock the bootloader just to fix it and get recovery working.
Thanks again.
Click to expand...
Click to collapse
That's not an error message, that's the message you'll see every bit if you unlock the bootloader. Do NOT relock your bootloader after installing custom recovery. Also to get into recovery (provided you installed it correctly and it wasn't erased after it booted info Android) is to turn your phone off (or pull battery) and then hold volume down & power button, one you see the LG logo let go of the power button only (still hold volume down) for about 1 second and then press the power button again and hope (never let go of volume down). It will ask you if you want to reset your phone, select yes two times and you will enter TWRP. If it actually resets your phone, TWRP isn't installed. Usually after installing TWRP you need to pull battery then use above method to boot into recovery, mount system partition and use TWRP file manner to delete come named "recovery from boot.p". You can also go ahead and install SuperSU or magisk (use magisk if you need to be able to pass safety net). Hopefully this helps you, also next time please include what model phone you have and what steps exactly you did as it's easier for others to attempt to help you.
Mines a H850 running nougat as well but thats the only thing it wont boot to recovery because when i hold down the volume down button and the power button the lg logo shows up but then after 4 seconds that google message will pop up and that gets in the way of doing the method to get onto recovery thats my problem
ZuneYT said:
Mines a H850 running nougat as well but thats the only thing it wont boot to recovery because when i hold down the volume down button and the power button the lg logo shows up but then after 4 seconds that google message will pop up and that gets in the way of doing the method to get onto recovery thats my problem
Click to expand...
Click to collapse
You have to follow exactly what I posted earlier. If you do that, it will show the factory reset screen which is you have TWRP installed, it will not into TWRP.
1) Power off phone
2) Press and hold volume down (do not let go until you see factory reset screen)
3) Press and hold power button, when you see LG logo, let go of power button for 1 second and then press and hold again.
If you do not follow step 3, you'll never be able to boot to recovery using button combo, it will just go to that message and then boot into Android.
jeffsga88 said:
You have to follow exactly what I posted earlier. If you do that, it will show the factory reset screen which is you have TWRP installed, it will not into TWRP.
1) Power off phone
2) Press and hold volume down (do not let go until you see factory reset screen)
3) Press and hold power button, when you see LG logo, let go of power button for 1 second and then press and hold again.
If you do not follow step 3, you'll never be able to boot to recovery using button combo, it will just go to that message and then boot into Android.
Click to expand...
Click to collapse
Thanks for that! I got it working cheers
I'm actually having a similar issue too.
To clarify, I'm using a LG G5 (h830 variant) that is running resurrection remix.
I remember getting into recovery just to flash the updated modem and bootloader zips so I can fix the issue with powering off the device.
Now I noticed after doing that, I cannot get into recovery either with rebooting or with the button combo.
Thankfully I am rooted with magisk and this is probably the first time that I encountered this issue.
I don't want to further risk anything (because my phone is set up and don't want to lose any data) but would flashing twrp through the official app work just fine?
jeffsga88 said:
That's not an error message, that's the message you'll see every bit if you unlock the bootloader. Do NOT relock your bootloader after installing custom recovery. Also to get into recovery (provided you installed it correctly and it wasn't erased after it booted info Android) is to turn your phone off (or pull battery) and then hold volume down & power button, one you see the LG logo let go of the power button only (still hold volume down) for about 1 second and then press the power button again and hope (never let go of volume down). It will ask you if you want to reset your phone, select yes two times and you will enter TWRP. If it actually resets your phone, TWRP isn't installed. Usually after installing TWRP you need to pull battery then use above method to boot into recovery, mount system partition and use TWRP file manner to delete come named "recovery from boot.p". You can also go ahead and install SuperSU or magisk (use magisk if you need to be able to pass safety net). Hopefully this helps you, also next time please include what model phone you have and what steps exactly you did as it's easier for others to attempt to help you.
Click to expand...
Click to collapse
YOU SAVE MY LIFE!!!
i ran fastboot oem lock with custom firmware and the phone did not boot anymore and also does not enter in recovery mode
after 3 days installing many types of firmwares with this simple reset metod the phone boot again! :good::good::good::good:
jeffsga88 said:
You have to follow exactly what I posted earlier. If you do that, it will show the factory reset screen which is you have TWRP installed, it will not into TWRP.
1) Power off phone
2) Press and hold volume down (do not let go until you see factory reset screen)
3) Press and hold power button, when you see LG logo, let go of power button for 1 second and then press and hold again.
If you do not follow step 3, you'll never be able to boot to recovery using button combo, it will just go to that message and then boot into Android.
Click to expand...
Click to collapse
I know this is old,Just wanted to say thank it worked for me...
Been a while since I used LG and never with official bootloader unlock so I was thrown off by resetting to recovery as at first i never had the lg screen just the bootloader warning start
For those T-Mo G5 (H830) with unlocked bootloader, you will not see any LG logo. Once you see the lcd backlight comes on, immediately release the power button and press it again, all the while holding down the vol down button.
When you see the bootloader unlocked phone is unsafe msg by LG on the screen, it will already be too late and past the stage where you can boot to recovery. Simply power down and redo in that case.
(Needed to do the above as the latest Magisk 20.0 broke root and adb on H830, thus there was no way to get into recovery other than using the physical buttons. The Magisk Canary version of 20.1 works though.)

Stuck in recovery mode

I accidently flashed the lineage 16 recovery instead of lineage 17.1 recovery. I tried to install the 17.1 update through updater but my phone stuck into recovery mode. Neither I can boot into bootloader nor to android. I can''t flash anything. Power + volume down and connect the cable also not working to go into bootloader. Even bootloader option within the recovery also brings me back to recovery mode. ...adb devices command is also showing "device offline". Any help will be appreciated.
you should start from the beginning
is your bootloader still unlocked?
stukka2006 said:
you should start from the beginning
is your bootloader still unlocked?
Click to expand...
Click to collapse
I can't go into fastboot mode. Is there any other way to check it?
Thank you @stukka2006 for replying me. I guess I saved my phone. So here what I did-
1. Extracted the stock firmware (Luckily I had one but can be found in the forum) and copied the dload folder to sdcard (as I was not able to access internal storage). (@stukka2006 your hint to start from the beginning)
2. Power off the phone and pressed Both volume buttons + power button simultaneously. After the vibration I left the power button while still holding both vol buttons till software update screen appears. But software update failed. So I just touched the reboot now option. The phone rebooted to fastboot mode.
3. I installed TWRP but was not able to reboot to recovery through commands and system reboot command brings me back to fastboot mode. So I again power off the device with cable connected and pressed both vol buttons. This time phone showed recovery screen (Should have worked with normal button shortcuts also, I guess) and I flashed the rom and rebooted normally.
Everything is working fine now except that I lost the data.
Happy you got all clear my friend !!!
[email protected]@wk said:
Thank you @stukka2006 for replying me. I guess I saved my phone. So here what I did-
1. Extracted the stock firmware (Luckily I had one but can be found in the forum) and copied the dload folder to sdcard (as I was not able to access internal storage). (@stukka2006 your hint to start from the beginning)
2. Power off the phone and pressed Both volume buttons + power button simultaneously. After the vibration I left the power button while still holding both vol buttons till software update screen appears. But software update failed. So I just touched the reboot now option. The phone rebooted to fastboot mode.
3. I installed TWRP but was not able to reboot to recovery through commands and system reboot command brings me back to fastboot mode. So I again power off the device with cable connected and pressed both vol buttons. This time phone showed recovery screen (Should have worked with normal button shortcuts also, I guess) and I flashed the rom and rebooted normally.
Everything is working fine now except that I lost the data.
Click to expand...
Click to collapse
You are quite lucky to have the stock ROM.
methuselah said:
You are quite lucky to have the stock ROM.
Click to expand...
Click to collapse
Yeah...who knows when you need it.

Build.Prop edit mistake

Long story short, I messed up and I regret it. I edited the SDK 2 API levels up to get an app to possibly work and didn't think of the consequences of everything else.
I was running 8.0.0 rooted and am unable to get into recovery as the main boot of android is messed up where all apps result in continuous errors and when trying to enable usb debugging in the settings, the settings crash.
If I could get into revovery mode, I can fix it. The issue though is holding power + vol down does not work. I am not sure how to get into the recovery when the v30 shows that conformity screen on boot when the boot loader is unlocked. I was able to get into fastboot mode but on that screen it says i need to enable OEM unlock. Sadly that is not working as settings crash when trying to enable.
Would anyone have any other ideas to get to recovery?
Let me know if any more info is needed.
EDIT: I do have LGUP installed and does see the device. I would prefer not to have to fully reset the device if possible. Can LGUP boot the device into recovery?
What you described (just holding power and volume) will not get you into recovery... the proper sequence (aka the "button dance") is more involved than that. If you're only holding down those buttons, then you're not doing the process... do a search to see what it is (I believe you need to release and then re-press the power button... but I don't recall, so certainly don't take my description as enough info.
You also said you can boot into fastboot - you may be able to "fastboot reboot recovery" to get into recovery... some phones respond to that.
raycekar said:
If I could get into revovery mode, I can fix it. The issue though is holding power + vol down does not work. I am not sure how to get into the recovery when the v30 shows that conformity screen on boot when the boot loader is unlocked. I was able to get into fastboot mode but on that screen it says i need to enable OEM unlock. Sadly that is not working as settings crash when trying to enable.
Would anyone have any other ideas to get to recovery?
Let me know if any more info is needed.
EDIT: I do have LGUP installed and does see the device. I would prefer not to have to fully reset the device if possible. Can LGUP boot the device into recovery?
Click to expand...
Click to collapse
LGUP can get you to Download mode but not Recovery.
You can boot to Recovery (TWRP) with hardware button dance.
8 sec Power + Vol-, and when it shuts off, release both, immediatly press both again (at the same time), and as soon as the LG V30 logo appears, release power and press/hold it again.
Should get you to the factory reset menu, confirm twice with "yes" (navigate via vol/power buttons), and TWRP should boot fine.
Might take a few tries to get the right timing for that
Click to expand...
Click to collapse
For that, remember the annoying bootloader unlock warning is part of the boot sequence, if you still have that.
ChazzMatt said:
LGUP can get you to Download mode but not Recovery.
You can boot to Recovery (TWRP) with hardware button dance.
For that, remember the annoying bootloader unlock warning is part of the boot sequence, if you still have that.
Click to expand...
Click to collapse
@schwinn8 -
I ended up doing a clean flash with LGUP as I need my phone for work and thought this might as well be a good time to update from stock oreo to stock pie. I wish I had remembered the master reset method as that should have throw me into recovery, I was releasing and then holding both power and vol down when it should have just been releasing power and then holding while continuously holding vol down. Along with fastboot, a while back I had to reinstall windows and so not thinking things through, I did not have working fastboot drivers and didn't initially realize it.
Mistakes were made :/
I very much appreciate the reply.

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