Hello everyone,
Sony Xperia 1 III (QX-BC52)
I found two problems or bugs:
1. PROBLEM WITH MOBILE DATA:
This problem does not occur on the wifi network, but only when the phone uses mobile data. I will also send you a couple of different videos that I recorded with the screen record application so you can see exactly how the problem occurs.
First, for about ten days, I noticed that the icon from 4g was disappearing from time to time, and then I tried for days to find the problem and to see when and why it disappears at times and somehow I succeeded in that. This problem is present in all applications when a video is played and the sound is turned up to maximum, as soon as the sound is reduced to about half of the icons with mobile data (4g) do not disappear and the mobile data transfer works normally without interruption, or only press pause for fix this bug.
I will upload one or two videos in link bellow with situation when I show this bugs:
https://www.reddit.com/r/SonyXperia/comments/vyc7r3
I will share list with all the applications in which this problem occurs that I have personally tested:
- Viber during video calls (occasionally)
- YouTube (every time)
- Facebook (every time)
- Instagram (every time)
In addition to this problem, I noticed that when downloading applications on the 4g network, sometimes the applications are downloaded quite slowly if we keep in mind that the phone downloads them on the 4g network. Sometimes it takes a few seconds to download a 20mb application and sometimes ten seconds, in both situations the signal is full.
2. PROBLEM WITH MOBILE NETWORK:
It also occurs frequently in areas where the phone mainly uses the 2G network, then the connection is often interrupted during the conversation, and therefore also during that period the phone cannot establish a connection, it throws out the message that there is no network even though the area is covered by the network.
I am noticing the same problem, so looks like its a problem with this update. Nothing to do with a particular region or carrier it seems.
hotcakes_shinku said:
I am noticing the same problem, so looks like its a problem with this update. Nothing to do with a particular region or carrier it seems.
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My Sony Xperia 1 III is a model for the European market, and a friend has the same phone, but his model is for the Asian market. Both mine and his phone have the same android version and the same software version and he has the same problem, so it doesn't matter what market the phone is made. I tried with another operator's sim card, but the problem is still there. The problem is obviously in the software.
Yea i notice that too. i thought my sim card was bad. f###K after i just made the decision to say on a12..
My XQ-BC62 does it too. When there's loud midrange, LTE drops and the cell indicator flickers. Logcat is so junked up during playback that I don't even know what to look for.
If I output a square wave 22Khz sound, the audio power scales up and down and cellular cycles on and off. It seems like part of the phone is out of power and it's not managed well.
This is an incredibly stupid fault but good to know about. The last thing this phone needs is even more cellular drops.
Im having a problem right now, not entirely sure what exact market my Xperia 1/iii (XQ-BC72) is from, i think Oceanic? As i live in New Zealand but at the moment and for the last week and a half or so i havent been able to make calls and texts either fail a few times then send or take forever to send, its really annoying me cos i also have to use my phone for work, and when i cant make or receive calls most the time it sucks! Aswell as it will say "Calling" when i have Signal Bars, but wont make dail sound/go through or it'll just fail!
Related
Has anyone else noticed their Lumia using 3G when it shouldn't be e.g. at home with a working wifi access point?
Mine has done this a few times and because WP7 is so clean and simple it's pretty hard to see what's actually going on - there's no data counter. And to make it worse the data icon shows in the status bar even when wifi is on. Ideally it would show one or the other.
Yes, I notice that too. It could be a bug.
BlitterTwisted said:
Has anyone else noticed their Lumia using 3G when it shouldn't be e.g. at home with a working wifi access point?
Mine has done this a few times and because WP7 is so clean and simple it's pretty hard to see what's actually going on - there's no data counter. And to make it worse the data icon shows in the status bar even when wifi is on. Ideally it would show one or the other.
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Yup, I think it uses 3G when the phone is locked, as the phone seems to disconnect from Wi-Fi when you lock the phone. Another bug that probably needs addressing.
Yes! This affects me too.
It switches to 3G randomly when I'm on wifi and kills my data without me realising (or shows failed page loads when I have full wifi reception).
It also turns off wifi whenever I lock phone which seems to disrupt/cancel all push messages! Push messaging just isn't working.
So is this problem unique to Lumia 800?
i've noticed this too. it'll also present me with wifi hotspots to connect to, including ones it should be connected to.
as of now, i don't know whether it's an issue with locked or unlocked handsets. my handset was bought unlocked with no branding, but i've noticed some of the bugs i'm having don't seem to happen on network locked/branded handsets.
It's not a Lumia thing, it's just how WP works. Turning off wifi to save on battery use I guess. Android has the same default setting, although it allows you to change it.
I can understand it using 3G for background processes, like you say Android does the same thing.
What I can't understand is it using 3G when I am using the web browser on the phone, and the Wifi icon is lit at the top of the screen.
Rusty! said:
It's not a Lumia thing, it's just how WP works. Turning off wifi to save on battery use I guess. Android has the same default setting, although it allows you to change it.
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That's not the case actually, before the firmware update I used to get my notifications, after the update, I don't, I think Nokia did it on the firmware update.
Which firmware was this working in btw?
Oh and turning off WLAN when you have an active connection does NOT save power. It only saves power when there isn't an active connection because the 3G uses more for retrieving background data (eg. regular email, social networking updates) and *much* more for retrieving heavy data. I have tested this on numerous Nokia phones.
^ i got the opposite result - normally i have WLAN turned on at all times, because it always connects to wifi at home and at work. my battery lasted much longer (it lasted the night with 39% left, as opposed to going flat sometime in the night) with just the 3g turned on.
I noticed that wi-fi only stays on after you lock the screen if the phone is charging. Otherwise it cuts the conncetion. Very annoying indeed if you are downloading big games over wi-fi. However I get my notifications and emails just fine in any case. Remeber though, windows phone doesnt support proper push, hence why they cant get skype to recieve calls in the background. Facebook and whatsapp push always comes about 3-4 minutes later than needed.
Another thing that i have been testing for a while on various phones (nokia n9 included, not the lumia because it's too unreliable) and also got mentioned in this tread is wi-fi vs 3g consumption.
So my results are:
with 3 emails 15-30 mins sync or push for one, at least one push service eg, facebook, vkontakte whatsapp etc (where possible)
i concluded that if you just leave the phone there for a day in standby and dont use it, it drains quicker with wi-fi on. Everytime. Every phone.
However when using the internet eg. browsing for half an hour etc. wi-fi uses a lot less battery than 3g.
So only use the wi fi when you need it and switch it off for background tasks. (WP7 does that anyway, for a reason)
I have had my Xperia P for about a week, and I've noticed on multiple occasions that the signal notification fluctuates quite often. It goes from 0 bars to 4 or 5 and back to zero quite a bit.
Also it tends to not receive data via mobile connection unless you go into airplane mode and go back to mobile data.
This is not a "death grip" issue because it will do this on the table even.
Any thoughts?
it gets kind of annoying.
I'm probably stating the obvious, but have you tried a reboot / other phones?
My Xperia also shows some fluctuation in the signal strength, but no different than for instance my old HTC Hero. However, I never have to go into airplane mode or anything to receive data.
Hey,
Im having kind of the same problem with my Xperia S. When I set the data trafic on, the "3g" sign on the very top of the screen pops up, but dissapears after just 1 second and I dont get any internet connection. The phone has done this before, but then the connection comes back after 10 seconds or so, but now its been gone for 2 days. I know I have full coverage where I am, so its not that.
I've tried and turn the phone off and on again but it didn't help. I have also tried turning data off and on again but nothing seems to help. Is anyone having the same issue as me?
Please help!!
Also going via airplane mode
Hi!
Having exactly the same issues as brdl04. Going via airplane mode is needed like twice a week.
Using Xperia P with firmware 6.0.B.1.564, Swedish operator Telenor.
Wondering if this is limited to specific apps/situations, as I mostly (and nearly always) need to activate/deactivate airplane mode when I need Spotify in online mode. Other apps seem to work fine, sometimes.
I hope Sony will release minor updates too. Seems like they are fully focussing on ICS. Looking forward to it.
// Andreas
My Samsung S7 Edge (running Android 7.0) has, for a while, been having the following problem: every so many days, without any obvious triggering cause, the internet ceases to work - in any app, and both on WiFi and on mobile connectivity. Things are only back to normal (i.e. the phone receives data through its WiFi/3G connection) if I restart the phone.
This occurs maybe once every 2 days or so, and is of course very disruptive. I always let the phone install OS updates but it doesn't look like any of them fixes this bug.
Any ideas? Thanks!
same here with a galaxy s8+. I observed that happens when hanging up the phone, especially in car, via bluetooth (though, the bluetooth detail can just be random).
Hm, in my case it doesn't seem to be at all related to phone calls, or at least it's not obvious how (perhaps after a given number of calls, the internet freezes, though it seems very random)
any more thoughts at all?
When you use the mobile Internet, it sometimes happens that the 4g or 4g plus icon on the status bar to the left of the network signal strength, which appears when mobile data is turned on the. The same icon when watching a YouTube video, disappears on its own for a second, several times in a row, sometimes for several seconds. The problem is that when I'm on a video call on Viber, when the mobile data icon disappears, it stops my video and when it picks up after a second, the video continues normally. Also, when you watch a video on YouTube, when the icon disappears and appears below the video, it shows the text that the network is established. I've done a software repair via xperia companion, factory reset the phone, reset internet settings, reverted to factory APN in settings, swapped the SIM card, but the problem is still there. I think it started happening after the latest system update. The same situation as if you turned off and immediately turned on the mobile internet yourself. Is the problem something to do with the phone's software, hardware or the mobile operator itself? Does anyone know how this nonsense can be solved? Thank you
The US model is no better. It hops around on different channel aggregations and loses signal for a moment during each switch. It interrupts phone calls constantly.
I'm keeping an eye on different brands of phones and 3rd party ROMs. Based on the reviews of the Mark IV series, I think Sony isn't interested in making their phones work.
kevinmcmurtrie said:
The US model is no better. It hops around on different channel aggregations and loses signal for a moment during each switch. It interrupts phone calls constantly.
I'm keeping an eye on different brands of phones and 3rd party ROMs. Based on the reviews of the Mark IV series, I think Sony isn't interested in making their phones work.
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Bro they're like Bethesda Games "They just work"
Hello, I will update my older posts from 10-15 days ago. Xperia 1 III latest system update problem with mobile data and mobile network, AND NOW I discover this problem does not exist when is phone on charger. And mobile network problem with phone calls exist only when is phone use 2G mobile network
When the phone is connected to the charger, mobile data is not interrupted, as was the case when the phone is not on the charger. In all the situations in which I have listed that the problem is present when it is connected to the charger, none of the listed problems occur.when it is connected to the charger, none of the listed problems occur.
During charging, there are no problems in the music player, YouTube on social networks when watching a video and the sound is turned up all the way. in all usual situations, when the volume of the speakers is reduced to a little more than half, the problem disappears.
link to my previous post:
Sony Xperia 1 III network problem, and mobile data problem. Android 12, Build number 61.1.A.9.128
Hello everyone, Sony Xperia 1 III (QX-BC52) I found two problems or bugs: 1. PROBLEM WITH MOBILE DATA: This problem does not occur on the wifi network, but only when the phone uses mobile data. I will also send you a couple of different...
forum.xda-developers.com
Bellow I share link with video. Video show when the phone is connected to the charger mobile data operates normally the 4g icon does not disappear. When the phone is not connected to the charger problem with mobile data again exist:
https://www.reddit.com/r/SonyXperia/comments/w7v1th
I also have the same issue but on Xperia 5 III, I've requested warranty service through my phone operator Tele2 since the phone's basic function (phonecalls) is not working. I've tried with two simcards (nr2 is an extra data card).
It should be quite easy for Sony to notice there is an issue if thousands of devices just dissapear from their (telemetry) network in my layman point of view
You give Sony far too much credit. I contacted their support and they gave the usual "reset and software repair" advice. Nothing about diagnostics, nothing about trying to reproduce it, and no hint of skills. This is how companies tell their customers to go f-off.
For all the serious bugs in this phone, the fingerprint reader bootloop is the only one I've seen fixed. Major features in the spec sheet remain broken/deactivated.
As I mentioned in the duplicate thread, the phone logs hint that it's running out of power, or thinks it is. There are likely no interesting errors to be picked up in metrics collection.
It appears that with 61.1.A.9.219 update the problem is gone. No more drops of signal. At least after 1 hour of using the phone no drops.