Samsung Galaxy A9 Pro - Android Q&A, Help & Troubleshooting

Hello,
I got from my GF a Samsung Galaxy A9 Pro (Model Number SM-G887N, if you search for this one you will probably find A8s 2019 phone on SamMobile) with with a provider (KT) branding from Korea. This phone has currently Android 10 installed with the Build G887NKSU2CTI2. I would like to update the phone, but this didn't work on the phone directly.
So I thought about to remove the KT provider branding and install a clean Korean or European Software Build. I'm not new to flash phone (did this a few years ago, but since then a lot changed). I just wanted to ask if somebody can help me regarding the right Software and the possibility to remove the branding.
Can I remove the branding and install a clean SW from Europe/Korea? If yes, what for tools (Is ODIN enough?) and which SW would do I need? I guess there are tons of instructions but I do have a problem to figure out about the compatibility of SW and branding.
Thank you a lot

Android 10 seems like the latest version for your phone. Two OS-Updates done with that.

Zentriks said:
Android 10 seems like the latest version for your phone. Two OS-Updates done with that.
Click to expand...
Click to collapse
Hello Zentriks, thank you for the quick reply. I still get updates regarding security, same issue. Not possible to install. Apps also start to close itself after starting. This phone is a total mess. So I really would love to change the SW without any branding.

Related

[Q] Three (H3G) Branded S3

Hi Guys,
Just a quick question here that I cant seem to piece the answer together for. I have seen in the forum requests and talk about Three branded S3's and just wondered if anyone that has used it or knows more than I could tell me.
1) Apart from start-up logo is there anything else on a 3 branded phone that's missing or cant be removed without needing to be root or re-flashing it?
2) I directly asked the guys in the shop if they change the firmware/ROM and they said no when Samsung release updates you get them instantly, would that be true? I mean if its branded doesn't that mean it goes through the network to tinker before release?
I ask as my HTC Desire was from T-Mobile and they took so long to release the 2.3 update (If they ever did) I went custom ROM and while I can always go custom or flash an unbranded ROM out of the box I could just go to carphone warehouse, etc and buy it unbranded in the first place (For a slightly worse deal) and the fear I feel flashing a brand new phone is quite high
Thanks,
Snowdan.
Snowdan said:
Hi Guys,
Just a quick question here that I cant seem to piece the answer together for. I have seen in the forum requests and talk about Three branded S3's and just wondered if anyone that has used it or knows more than I could tell me.
1) Apart from start-up logo is there anything else on a 3 branded phone that's missing or cant be removed without needing to be root or re-flashing it?
2) I directly asked the guys in the shop if they change the firmware/ROM and they said no when Samsung release updates you get them instantly, would that be true?
That would be a first .
Easy to test 3UK will now be on LFB firmware in the UK and available OTA /Kies as an update since last week .##
jje
Click to expand...
Click to collapse
Snowdan said:
Hi Guys,
Just a quick question here that I cant seem to piece the answer together for. I have seen in the forum requests and talk about Three branded S3's and just wondered if anyone that has used it or knows more than I could tell me.
1) Apart from start-up logo is there anything else on a 3 branded phone that's missing or cant be removed without needing to be root or re-flashing it?
2) I directly asked the guys in the shop if they change the firmware/ROM and they said no when Samsung release updates you get them instantly, would that be true? I mean if its branded doesn't that mean it goes through the network to tinker before release?
I ask as my HTC Desire was from T-Mobile and they took so long to release the 2.3 update (If they ever did) I went custom ROM and while I can always go custom or flash an unbranded ROM out of the box I could just go to carphone warehouse, etc and buy it unbranded in the first place (For a slightly worse deal) and the fear I feel flashing a brand new phone is quite high
Thanks,
Snowdan.
Click to expand...
Click to collapse
i can tell you that its not true., i also purchased it on three UK and the firmware it came with was the inital release one which is I9300XXALE8_I9300H3GALE4_H3G which i believe was released in may, i tried to update to the latest one via ota and kies but it kept saying my software is uptodate. which was a lie. i then installed I9300XXALE8 (4.0.4) which is a unbranded version and check on kies and immediately it prompted me for an update I9300XXBLFB (4.0.4) which was released 26 June 2012. I9300BVALE4 (4.0.4) was released 13 May 2012.
i had to change the CSC so that kies would recognize my device and allow updates.
check this thread and video it'll explain all
http://forum.xda-developers.com/showthread.php?t=1646610
JJEgan said:
That would be a first .
Easy to test 3UK will now be on LFB firmware in the UK and available OTA /Kies as an update since last week .##
jje
Click to expand...
Click to collapse
InevitableDJ said:
i can tell you that its not true., i also purchased it on three UK and the firmware it came with was the inital release one which is I9300XXALE8_I9300H3GALE4_H3G which i believe was released in may, i tried to update to the latest one via ota and kies but it kept saying my software is uptodate. which was a lie. i then installed I9300XXALE8 (4.0.4) which is a unbranded version and check on kies and immediately it prompted me for an update I9300XXBLFB (4.0.4) which was released 26 June 2012. I9300BVALE4 (4.0.4) was released 13 May 2012.
i had to change the CSC so that kies would recognize my device and allow updates.
check this thread and video it'll explain all
http://forum.xda-developers.com/showthread.php?t=1646610
Click to expand...
Click to collapse
Thanks for the response guys it sounded unlikely. I will take the non optimal deal and have the unbranded out of the box just to save the upfront effort. Once I start flashing ROM's I find it hard t stop and would like to use this vanilla and unrooted (Hoping for Sky Go ICS support one of these days) for a bit.
Thanks,
Snowdan.

how to put a European android into a i9100G bought in China?

I have a Samsung Galaxy S II i9100G bought in China in March, now I am back to my country in Europe, and I would like to put a European Android version into it, but it seems to be impossible. There is a block in my phone, which doesn't let to run any other android than Chinese.
Do you have any idea how to handle this?
hannus said:
I have a Samsung Galaxy S II i9100G bought in China in March, now I am back to my country in Europe, and I would like to put a European Android version into it, but it seems to be impossible. There is a block in my phone, which doesn't let to run any other android than Chinese.
Do you have any idea how to handle this?
Click to expand...
Click to collapse
chinese phones can only flash chinese roms
i believe the latest version is 4.0.4
check here
http://forum.xda-developers.com/showthread.php?t=1754158
or
u can also download it using checkfus or from www.samfirmwae.com
neerajganga said:
chinese phones can only flash chinese roms
i believe the latest version is 4.0.4
check here
http://forum.xda-developers.com/showthread.php?t=1754158
or
u can also download it using checkfus or from www.samfirmwae.com
Click to expand...
Click to collapse
Thank you very much. In that case I have to buy a new phone(( because the Chinese version is censored and full of restrictions, so it is impossible to use it normally in Europe.
hannus said:
Thank you very much. In that case I have to buy a new phone(( because the Chinese version is censored and full of restrictions, so it is impossible to use it normally in Europe.
Click to expand...
Click to collapse
wat kinda restrictions u talkin abt
I cant use google play - they were finally able to put it to my phone here, but it doesnt work, says "server problem".
I can not watch youtube video.
Skype runs very strange
It just doesn't write my number here, so when I am calling somebody its always an "unknown" number...
So it is a little bit troublesome, I think if I had a European android, it would be a lot better.And what is more, in my country only i9100 is selled, so there is no programs and updates for i9100G.(I thought that I have a i9100, i was told in the phone service that I don't...).
hannus said:
I cant use google play - they were finally able to put it to my phone here, but it doesnt work, says "server problem".
I can not watch youtube video.
Skype runs very strange
It just doesn't write my number here, so when I am calling somebody its always an "unknown" number...
So it is a little bit troublesome, I think if I had a European android, it would be a lot better.And what is more, in my country only i9100 is selled, so there is no programs and updates for i9100G.(I thought that I have a i9100, i was told in the phone service that I don't...).
Click to expand...
Click to collapse
try flashing the latest chinese rom and check if it fixes the prob
In China this things are not allowed to use.(like youtube, androidmarket, google, facebook, etc).
So the only solution would be to put a non chinese android into it, but if you too say that it is not posibble, then I dont have any other choice that buy a new phone in europe.
Before I bought my phone I asked phone-experts in my country, and I was told that if its and android phone, it can be easily updated with my countries android software if I came back. They didn't know that you cant do this with a Chinese phone.
I have studied in China, but for sure, I will never ever buy anything valuable for a long-term there anymore.
Thank your very very much for the information and for your help!:victory::laugh:
hannus said:
I have a Samsung Galaxy S II i9100G bought in China in March, now I am back to my country in Europe, and I would like to put a European Android version into it, but it seems to be impossible. There is a block in my phone, which doesn't let to run any other android than Chinese.
Do you have any idea how to handle this?
Click to expand...
Click to collapse
If i were you, I would go to www.sammobile.com and type in my device model and see what android versions come up. You might find a european G android version. Then all you have to do is flash the firmware through odin
kilometers4 said:
If i were you, I would go to www.sammobile.com and type in my device model and see what android versions come up. You might find a european G android version. Then all you have to do is flash the firmware through odin
Click to expand...
Click to collapse
he is having a chinese g variant which is different one other g variants so if he flashes the firmware for international g varaint they he will semi brick his phone
it doesn't run any other android than Chinese, the service guy told me that they tried all the non-Chinese Ice Cream Sandwiches, and older versions of android as well, and none of them worked.
Now I am happy that they didn't manage to do this, because I don't want to brick my phone(i suppose it means something bad), I think someone can use this happily in China, because it works perfect.
So the best choice would be to sell my phone in china, and buy a new one (i9100) in Europe
:victory:Thank you very much!

Trouble telling which I9300 I have and running updates

I live in China and I bought a GT-I9300 yesterday.
I noticed the phone was out of date when I got home so I started the update process, the first update went smoothly the phone rebooted and I checked if there was any other updates and there was one. The update downloaded successfully and rebooted to install and got to 31% and failed out and rebooted the phone.
At first I thought it was because the phone was partially set up to show that it wasn't a fake phone, so I did a factory reset and started the whole process over, and the same thing the update fails out at 31%.
The phone suggested I use Kies, but Kies says my phone's current firmware version is not supported via kies.
So I took to the internet to try to manually update, I spent the better part of yesterday and today trying to figure out everything about this phone but I just can't seem to get a 100% conclusion on anything so I don't want to try flashing anything and possibly messing up my phone. There just seems to be 50 different models that all have different roms and I don't want to flash the wrong one.
Info from Kies: Current firmware version: PDA:LF1 / PHONE: LEF / CSC: LF1 (XXX)
From my phone:
Model Number: GT-I9300
Android Version: 4.0.4
Baseband Version: I9300XXLEF
Build Number: IMM76D.I9300ZSALF1
Part of the problem was the guy was selling both the Western Europe model and the Hong Kong model, I was told I was getting the Hong Kong but he may have given me the Western Europe model by mistake.
From what I have read XX means means Western Europe model but another website said ZS was Hong Kong? I don't know if I go off the Baseband version or the build number.
Then I thought I will just root the device, slap CMW on it do a backup and then slap CM10.1 on it and call it a day. But following this rooting guide I need to know which version of the phone I have first.
http://forum.xda-developers.com/showthread.php?t=1671969
Also CM10.1 only has 1 I9300 (International) build is that a universal I9300 ROM that is safe to use on my phone?
Long post but the help is appreciated!
So I think I figured out why this isn't updating, and I think it might be rooted as I see the SuperSU app installed. I don't really care if my device is rooted or not. SuperSU has a "Clean up feature" but it isn't uninstalling and removing root.
ch3mic4l said:
So I think I figured out why this isn't updating, and I think it might be rooted as I see the SuperSU app installed. I don't really care if my device is rooted or not. SuperSU has a "Clean up feature" but it isn't uninstalling and removing root.
Click to expand...
Click to collapse
I'd suggest you return the phone to the guy and ask for a completely clean no root version of the phone. But if that's too much of a hassle right now you can just flash stock firmware using Odin.
offgrey said:
I'd suggest you return the phone to the guy and ask for a completely clean no root version of the phone. But if that's too much of a hassle right now you can just flash stock firmware using Odin.
Click to expand...
Click to collapse
Right I would just flash to stock with Odin, but that was part of my question. Which stock rom do I use? Or does it even matter and any ROM will work, I think I have the Hong Kong model but I am not completely sure and I don't want to risk bricking the phone with the wrong ROM.
Your phone does seem to be an International version which means any ROM except the China ROMs will work.
The reason Kies will not update the phone is because the CSC is XXX which is pretty strange but seeing how the phone came rooted someone has been playing.
Do you want to use the phone in HK or CN? and do you need Chinese input?
Odia said:
Your phone does seem to be an International version which means any ROM except the China ROMs will work.
The reason Kies will not update the phone is because the CSC is XXX which is pretty strange but seeing how the phone came rooted someone has been playing.
Do you want to use the phone in HK or CN? and do you need Chinese input?
Click to expand...
Click to collapse
I use it in China, I rarely to HK. I don't need the Chinese language on the phone although it would be nice as I am trying to learn Chinese, but I could live without it.
Thanks for your help! Much appreciated.
I a going to flash this ROM today and see what happens!
United Kingdom 2012 December 4.1.2 I9300XXELL4 I9300OXAELL4
I'm in a similar situation,
Baseband: I9300XXLFB
Build Number: IMM76D.I9300XXBLFB
Let us know how you go with the update. Thanks
ch3mic4l said:
I use it in China, I rarely to HK. I don't need the Chinese language on the phone although it would be nice as I am trying to learn Chinese, but I could live without it.
Thanks for your help! Much appreciated.
Click to expand...
Click to collapse
The ROM you are going to flash should be ok, if you ever need Chinese input then flash any ZS or you can just install Google pinyin IME.
BTW If flashing the ROM you was going to, does work ok, then your better off having the International version than the Chinese version anyway, since you are not stuck to waiting for Chinese ROMs or installing hybrid ROMs.
Yeah I am having trouble finding a download that will work here in China and my VPN connection is down so it will be sometime before I can even download this ROM. samfiles or samfirmware can't remember the website, is blocked in China, hotfile.com is blocked which seem to be about the only 2 websites that host all the firmware downloads.
EDIT: Speak of the devil, my VPN service just released an update for their connection app, I am downloading the ROM now. Should be able to report back in around an hour and let you all know.
EDIT: Spoke to soon, VPN issues again.
would someone be willing to download I9300XXELL4_I9300OXAELL4_BTU.zip for me and throw it up on a dropbox account or some other website besides hotfile.com I am having trouble downloading this file from China.
www.sammobile.com
Sent from my GT-I9300 using xda premium
Yay, I was able to get my VPN connection to stay on long enough to download the firmware and I was able to successfully apply 4.1.2 Jelly Bean to my phone!
Thanks for all your help!
Kies now reads: PDA:LL4 / Phone: LL4 / CSC: LL4

S9 plus G965N (South Korea sk) - how to flash Europe F and increase partition size

Hello everyone,
I have a south Korea:
Device spec:
S9 plus G965M with Exynos 9810 and says SK Telecom in the start but I think it's unlocked because I have my Portuguese sim card inside and it's working here in Portugal
Band name Ron : G965N KSU 1ARJ1
This
I've went thru a lot of threads but I got flooded with so many information that I'm afraid of the steps to do.
Main goal:
1. Use the phone in Europe / Portugal
2. Change the ROM because even with reset and English chosen, Android has a lot of menus in Korean
3. Even boot loader for Odin is Korean.
4. Install Android pie 9.0 and continue to receive updates. This phone is stopped in October patch. I think it won't update unless I put a Korean sim
Since the current official ROM 9.0 with oneUI and Pie is for 965F and not 965N (mine), and since N partition is smaller, where should I start or how?
10. Should I start with CSC change? Will that change partition also? To what CSC then?
11. Root? TWRP? Custom ROM?
12. I don't care about Samsung pay, but will I lose VoltLTE?
Thanks a lot for your time.
Hi folks,,,
At first excuse my language just plz try to keep up with me to get help
So I bought an used S9 plus Duos, inside its G965F...software info, build number its also G965F,, outside on the back G965F made in Vietnam,,, i discovered that's there is root and its on February security patch i tried to unroot it using Odin,,,the where i discovered its G965N!!!! Tried to continue by downloading official g965N firmware (pie 9) ... when the device restarted after using odin the phone working or showing just one sim even it was working just fine and even I used pie firmware its went back to oreo!!!
Plz ... Biiiig plz I need advices and solutions,,, I want to clean the root, I want to get updates ... and I want to get both of sim 1 and sim 2 work
Vapochilled said:
Hello everyone,
I have a south Korea:
Device spec:
S9 plus G965M with Exynos 9810 and says SK Telecom in the start but I think it's unlocked because I have my Portuguese sim card inside and it's working here in Portugal
Band name Ron : G965N KSU 1ARJ1
This
I've went thru a lot of threads but I got flooded with so many information that I'm afraid of the steps to do.
Main goal:
1. Use the phone in Europe / Portugal
2. Change the ROM because even with reset and English chosen, Android has a lot of menus in Korean
3. Even boot loader for Odin is Korean.
4. Install Android pie 9.0 and continue to receive updates. This phone is stopped in October patch. I think it won't update unless I put a Korean sim
Since the current official ROM 9.0 with oneUI and Pie is for 965F and not 965N (mine), and since N partition is smaller, where should I start or how?
10. Should I start with CSC change? Will that change partition also? To what CSC then?
11. Root? TWRP? Custom ROM?
12. I don't care about Samsung pay, but will I lose VoltLTE?
Thanks a lot for your time.
Click to expand...
Click to collapse
1: cool, super easy and it sounds like you got it taken care of anyways
2: it’s a Exynos processor, so you should be able to root it and throw whatever ROM you want on it
3: if it’s a Korean model it should accept a G965F firmware flash in Odin which isnt a korean bootloader, and even if its not compatible, Odin will just fail out on the flash unless you have the modded version of Odin that is designed to ignore version mismatch errors and flash anyways
4: manually update it with Odin and don’t fiddle with the carrier specific needs for updates
What happened to 5 through 9?? (kidding, I can read between the lines)
10: CSC stands for country specific product code, or something like that. It tells the phone what market it is supposed to be intended for
11: sure, if you want, but youll trip knox if you do. sure. if youd like to, youre welcome to do that
12: SPay can be wonky depending on your CSC, but voLTE is a firmware/carrier specific. I have a regular S9 that i purchased from Cricket (united states MVNO carrier) and it had voLTE when i got it, but i flashed the G960U1 firmware (the "U1" iteration is the snapdragon unbranded version) and voLTE and WiFi calling are now both gone from my menu
---------- Post added at 10:31 AM ---------- Previous post was at 09:46 AM ----------
oh, and youre not gonna change the partition size to anything bigger than it came with. When you Odin flash the firmware, it wont change the amount of internal storage available unless you inadvertently shrunk it with a firmware flash of a smaller storage base phone, which seems unlikely. This was more common in the standard 16gb internal storage days. If the internal storage amnt is incorrect after a firmware flash, factory reset it in stock recovery and that should correct the issue
Hesni said:
Hi folks,,,
At first excuse my language just plz try to keep up with me to get help
So I bought an used S9 plus Duos, inside its G965F...software info, build number its also G965F,, outside on the back G965F made in Vietnam,,, i discovered that's there is root and its on February security patch i tried to unroot it using Odin,,,the where i discovered its G965N!!!! Tried to continue by downloading official g965N firmware (pie 9) ... when the device restarted after using odin the phone working or showing just one sim even it was working just fine and even I used pie firmware its went back to oreo!!!
Plz ... Biiiig plz I need advices and solutions,,, I want to clean the root, I want to get updates ... and I want to get both of sim 1 and sim 2 work
Click to expand...
Click to collapse
I am suffering the same now... did u find the silution then? Pls help me bro
I.zubair said:
I am suffering the same now... did u find the silution then? Pls help me bro
Click to expand...
Click to collapse
Hello!
Im sorry to tell you that a I didnt find solution ?

Update to EMUI 9 "Custom Version" in "About Phone"

Hi, I recently bought a (brand new) Honor 8X from an online store (I'm based in Belgium). It would not upgrade to the new Android 9. It has rolled out in Belgium, so I'm kinda stumped my device would not update. I checked the system information and saw a line "Custom Version CUSTC432D1". I'm a noob concerning technical Android details, and I was wondering:
1) What does it do
2) How did it get there
3) Is this custom version able to prevent an update?
Thanks so much for your information!
mathiasT91 said:
Hi, I recently bought a (brand new) Honor 8X from an online store (I'm based in Belgium). It would not upgrade to the new Android 9. It has rolled out in Belgium, so I'm kinda stumped my device would not update. I checked the system information and saw a line "Custom Version CUSTC432D1". I'm a noob concerning technical Android details, and I was wondering:
1) What does it do
2) How did it get there
3) Is this custom version able to prevent an update?
Thanks so much for your information!
Click to expand...
Click to collapse
Hi there
1. Would not update: EMUI 9 is still not officially available to everyone, even sometimes within same country. Hard to say why.
2. "Custom version" - this is strange, maybe its a network operator based version. Vodafone for example will add some default apps to the firmware. Not necessarily a problem and should stop updates
3. Try downloading "huawei firmware finder" from Play store and see if you can update with this one
4. What is your exact device model? This is important to know. The model numbers starts with JSN-xxxxxxx
thesaiman said:
Hi there
1. Would not update: EMUI 9 is still not officially available to everyone, even sometimes within same country. Hard to say why.
2. "Custom version" - this is strange, maybe its a network operator based version. Vodafone for example will add some default apps to the firmware. Not necessarily a problem and should stop updates
3. Try downloading "huawei firmware finder" from Play store and see if you can update with this one
4. What is your exact device model? This is important to know. The model numbers starts with JSN-xxxxxxx
Click to expand...
Click to collapse
Hey. For point 2) just for the sake of it, I bought another device (from a physical store this time, in my country), and the same Customer Version was on there. So I assume that's normal.. (Afterwards, I returned it)
3. I found firmware, but for my 'code' (JSN-L21C432CUSTC432D1B136') it only goes to 8.2.0.136
4. My build number is JSN-L21 8.2.0.136 (C432)
It's probably just not available for my specific custom version..
Thanks for the info!
EDIT: was too fast on point 3 and did find some firmware

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