Infinix Hot 12 play - Android Q&A, Help & Troubleshooting

I recently bought Infinix hot 12 play which has 4gb + 3gb RAM. The problem I'm facing is when I open the phone 2 to 4 minutes after locking it, all the apps are killed, even wifi has to reconnect. I've turned off battery optimization. Given access to auto-start and tweaked all related settings but it isn't working.
In the first week the phone was working fine but now it's become a very serious problem as whatever you were working on is gone after you lock and unlock the phone after a couple of minutes. Please help!

Better install the stock firmware to fix the issue.
Download the Stock Firmware, as per your model, from https://firmwarefile.com/?s=Infinix+hot+12+play
Then use SP Flash Tool V5 https://spflashtools.com/windows/sp-flash-tool-v5-2216 to install the firmware.

mercievenom said:
I recently bought Infinix hot 12 play which has 4gb + 3gb RAM. The problem I'm facing is when I open the phone 2 to 4 minutes after locking it, all the apps are killed, even wifi has to reconnect. I've turned off battery optimization. Given access to auto-start and tweaked all related settings but it isn't working.
In the first week the phone was working fine but now it's become a very serious problem as whatever you were working on is gone after you lock and unlock the phone after a couple of minutes. Please help!
Click to expand...
Click to collapse
Hey, I am having issues with the wifi disconnecting, high signal oscilation and the option "automatically connect to wifi" turning it off on it's on. Did you find any solutions to your problems?

Are there custom ROMs for the Infinix Hot 12 Play (X6816C)?

I'm having problems with lags when using the device.

I made this telegram group for the HOT 12 Play: https://t.me/+ce5nC9E1engzZjA0
I have made a stable TWRP for this device and made a modded stock

Related

[Q] SoD Problem on all Roms (seems to be Wifi related)

Hey guys,
I have a "little" problem with my S2. Whenever I leave wifi on and let the screen go off, my phone will get into SoD (sleep of death) and I can't wake it up. This will happen sooner or later.
I have this problem with every ROM I can think of. It's been a long time since I used a stock ROM, so I don't know if this only happens on Custom-ROMs.
Finding out that wifi (or my data connection) was causing those problems was a long process with a lot of frustration and trial and error (catlog won't work or doesn't show anything regarding the problem).
I tried to get rid of this problem with the APP "PNF - Push Notification Fixer" by reducing the heartbeat intervall of the wifi and mobile to 5 and 6 minutes (15 and 28 before) this seemed to reduce the frequency of the SoDs, but they are still happening.
I can get rid of the problem almost all the times with deactivating wifi when I let the screen go off or lock the phone myself. I get the same result when I turn off "Wifi optimization" in advanced wifi setting, but this is draining my battery pretty fast.
So basically I can use my wifi only when the phone is on the charger (no deep sleep at all) or if I turn it off when I lock the phone (something like 30 seconds can sometimes be enough to get the phone into SoD).
With data on and the screen locked I only experienced one SoD and this seemed to happen when I lost my signal at all.
So my conclusion is, that whenever I lose my data connection (might it be wifi or mobile) my phone does seem to get stuck in deep sleep at that moment or the moment it tries to reestablish the connection (the problem most propably got less after using PNF, because my router would kick my phones connection after a few minutes (10 would be my guess) of inactivity and this prevented a long enough inactivity. But they still happen (SoDs)). When I turn both wifi and mobile off and let it go into deep sleep this is no problem and no SoDs happen.
The SoDs were less but also happened when I were on CM11 M11 official, but got really frequent when I switched to Markox89's version of CM.
This is no rant or anything, I just want to get to the core of this problem and wanted to see/ask if there is something different in the Wifi module or wifi settings in this build and what could cause this very annoying problem.
Maybe someone else has this problem, too. Maybe my hardware is just faulty and I have to live with this :/
If it wasn't for this problem this ROM would run pretty smooth and flawless.
Does anybody else have the same problem or somehow knows how to get rid of it? This would get a lot of frustration out of my everday life :victory:
My setup right now:
- Markox89's CM11 Mod (22.11) (4.4.4)
- Lanchon's TRIM Kernel for CM 22.11 (same problem before using TRIM)
- Lanchon's Music bug fix (same problem before using Music bug fix)
- Modem: XXMS4
EDIT:
- XPosed with Xprivacy
- common apps like Threema, Telegram, whatsapp...
Tl;dr: my phone gets stuck in deep-sleep (SoD) if I leave wifi on when my screen turns off. no problem with mobile on or both data connections off. Halp?
@xhoster try to clean flash a rom and try it without all those apps you are using and then you can see or its app related or rom related. If it's rom related then I think some people already posted before there.
Also maybe try a custom kernel.
Try these things, I can't help you further then this atm.
Also mybe logcat the issue so you can read where it goes wrong.
FINAL EDIT: The problem seems to be the wifi driver all along!
Flashed the Apolo Kernel and this solved my SOD problem only had two since then and those seemed to be APP related!
Happy right now
It's seems to be the xposed framework! Tried it with a fresh installation after RomNuke and the phone was sleeping for 45 minutes and nothing happened, installed xposed and 10 minutes later I got a SoD. Tried it with the 2.7 beta 1 and the 2.6.1 stable version. Both gave me a SoD when I left wifi on...
Is this a known problem or has anybody ever had this problem?
When I tried it, I didn't even installed any modules, just the framework.
EDIT: I am going to test a bit more to see if it really is xposed or just the phone hanging whenever a connection is lost.

Moto Z XT1650-03 Nougat 7.1.1 freezing several times a day

The phone randomly freezes on 4G network only in case running apps which need internet access. Related apps are Chrome. Feedly, YouTube, Facebook, Messenger, streaming tv.
The issue often occurs when typing on the virtual keyboard. The screen freezes, the system is irresponsive to all buttons. Sometimes the sreen and the OS goes back to normal after a few minutes of waiting but in most csases I have to force restart the device.
I have tried common fixes like uninstall seldom needed apps, clear chache, reset the phone but nothing helps. The 4G network (Telekom Hungary) is fast and stable, with a ping of 10-28 ms and a download speed between 60-130 mb/s while the upload is between 15 and 40 mb/s.
I cannot check if the issue is only mobile network specific or the freezing also occures on a wifi network as I am moving to a new place and have no cable internet provider but my other phones, LG G4 and Galaxy 7 Edge run smooth with the same sim card on the same mobile network.
Please help me find a fix. Thanx
The same problem here. Moto Z Force droid. Freeze occurs few times a day (both on wifi or cellular internet). I am on android 7.0
The same problem here. Moto Z Force droid. Freeze occurs few times a day (both on wifi or cellular internet). I am on android 7.0

Android 9 WiFi problem apps..

Hello, since I upgraded to Android 9 the problems with the wifi started after leaving the phone for more than 15 minutes without occupying the notification of any type related to wifi, such as whatsapp, telegram or faceboock or others, by unlocking the phone. and enter some of those applications just shows me all the messages that arrived, that does not happen if I leave activated only mobile network and disable wifi, my model is sm-g9650. Already probe restored factory, installing another rom and the problem continues. I returned to Andriod 8 and that does not happen, it is only on Android 9. Someone with that problem? Thank you

Realme 3 pro: Realme UI Issues and bugs list

Please share the known Issues and bugs or whatever you faced with the Recent update RMX1851_11_C.02
i am facing mono sound instead of stereo..... is that a known issue? do anybody know about it?
Pubg experience is worst in realme ui
These are current list of issues I have comeacross on Realme3pro using RealmeUI - RMX1851_11_C.02
1. Issues in app clone functionality.
2. Lock the taskmenu apps not working
3. Color combination of realmeUI not good at all.
4. Default font on realmeUI was worest compared to colorOS.
5. SMS management not there.
6. Download manager not working as expected.
7. Notifications view is not clear.
8. No functionality to mark notifications as UNimportant
Here are some bugs I would like to inform :
1. Fingerprint sensor doesn't work sometimes while unlocking phone. I need to open manually by inputing passcode. Sensor starts working properly after that until a few hours later when it stops again.
2. Face unlock also shows same problem as fingerprint sensor.
3. Occasionally there is lag in the entire ui and even WhatsApp starts to stutter.
All of these bugs weren't present in Android 9, so they should be fixable I guess.
MAIN BUG
we cant unlock bootloader on realme ui!
Auto brightness is keep disabling automatically.
due to some unknown stimulator auto brightness kept disabling for me.... may be some game space settings....
The fingerprint sensor doesn't work properly.
Installed RealmeUI yesterday via ozip method. Seems good. Everything runs fine. But i want to disable/delete some bloatwares. But not able to do. Tried different methods but none of them are working. Can anyone guide?
Battery not getting charge over 96%. My battery is stuck on 96% from 18 mins.
Everytime I played CODM the game will crashing in the middle of the game.
Before I updated my Realme 3 pro to android 10 there is no problem about my phone. But now, everytime I played CODM or PUBGM the game will force stop or crashing in the middle of the game.
Is it real a update or downgrade or some sort of virus Realme has sent to Realme 3 pro phones,lots of bugs from fingerprint sensor to everything. Battery is most effected by this. before real UI Andriod 10 for me its easily give me full day backup. now its hardly giving me half day. Battery drain issue is really pathetic.
Hmm, i havent updated yet thanks to warnings from many peeps, but if you guys (who have issues) can, can you try master resetting and wiping your device clean after updating to q (OFCOURSE AFTER DOING A BACKUP OF EVERYTHING to a pc, coz sometimes even internal storage gets wiped!) and see if it solves your issues?, Also reboot to recovery and clear cache and dalvik cache just to be safe. Many times it actually does solve big bugs for me on these chinese brands big updates, i actually always do this for big updates and have noticed i face much less bugs than other users who dont.
I am too facing the same issue, battery is getting drained very fast after updating it to "REALME UI" (android 10) with normal use. 10% battery is getting drained in every single hour though mobile is in stand by mode.
No Play AFK anymore on game assistant in Game Space.. that sucks
I having a problem that i not sure is bug from Realme UI or Whatapps/FB Messenger with Realme Buds Air or the Bluetooth,
before i update to Realme Ui, the mic volume is very loud and clear in whatapps and FB messenger,
but once i updated, the volume for the Realme Bud air bcome very low on all the voice message i send in Whatapps and FB messenger,
and in Wechat, everything work fine, still loud & clear.... so i really not sure what is the problem.
And sometime, when i pair it, might work perfect, but still random for me , 10 times try, 1 time ok.
I also try to format the phone, and is still same.
Posted to Realme community, so far no reply
i got frozen screen.. when i restart the phone
I'm facing lot of issues after the update....Automatically Music player turns off frequently....keyboard getting freezes.....Call dropping everytime....voice getting blank in the middle most of the times. ...getting call from the same person while speaking with the same person......if i disconnect the call, it will not hang up immediately need to restart most of the times to come out of the current call....sometimes call duration is not calculating, its displaying calling screen even after call attended....double tap to wake up the screen is too slow
Can someone backup their gamespace.apk and send it to me? Mine was accidently removed.
fyan cules said:
Can someone backup their gamespace.apk and send it to me? Mine was accidently removed.
Click to expand...
Click to collapse
Sure
Provide me your email or telegram id.
Reetesh54 said:
Sure
Provide me your email or telegram id.
Click to expand...
Click to collapse
[email protected]
I appreciate it

Xiaomi Redmi Note 9S Wifi stops working after leaving sleep mode

I have buyed the new released Xiaomi Redmi Note 9S and i have problems with the Wifi. When you let the device to sleep for few hours wifi stops working. When turning on the phone from sleep the wifi dont work and you have to turn the wifi off and on to restore it, then i receive all the messages at once when the apps (Line, Whatsapp, etc) reconnect to inet. It seens to happen only if the device is sleep for few hours. If is only sleep for few minutes it works ok. Anyone experienced this issue, knows how to solve it?
I noticed strange wifi behaviors too
I also encounter same issue...
please advise your rom version.
my device does not get that's problem
11.0.1 global
11.0.3 india global
11.0.5 india global
I have used my RMN9S more than a week ago and I don't have any issue with WiFi. My device connect to WiFi almost 24/7 without any problem. BTW mine 11.0.3 global
Mine is 11.0.3 global. When i awaked this morning and checked the phone it was working ok. No problems at all after all night in sleep mode. I am puzzled. I hope it was a "one" time fault and it works from now on. I come again if i have news.
Just got the wifi connected without internet... Had to disable and renable
This also happens to my Redmi Note 9S.
It happens with all current ROMs. I experienced it with global, indian and eu ROMs.
Its also random, it does not happen after x hours. Sometimes its just 1 hour, others is 7 hours, others it does not happen.
What I do:
I turn off the smartphone screen to sleep, with wifi on. AC connected.
I have some apps reading internet data every 2 minutes.
When I wake up, I see the wifi icon connected. But Internet doesn't work.
When I look at the apps, I can see that they stopped accessing internet at a random time in the night.
If I turn wifi off and on, internet works again.
It doesn't happen with wifi off and mobile data connection on.
I tried changing some values in dev settings. Also in battery settings. Nothing has worked yet.
With normal day usage, it can also happens, if the screen is off a few hours.
It not a router wifi issue. My old note 3 worked fine with the same wifi. My wife's redmi note 8 pro works fine too.
It can be something related to battery saving. But so far I have been unable to fix if.
It never happens with screen on, or with screen off for a few minutes.
So I dont think its a hardware issue, I think its software-related.
DjXavy said:
This also happens to my Redmi Note 9S.
It happens with all current ROMs. I experienced it with global, indian and eu ROMs.
Its also random, it does not happen after x hours. Sometimes its just 1 hour, others is 7 hours, others it does not happen.
What I do:
I turn off the smartphone screen to sleep, with wifi on. AC connected.
I have some apps reading internet data every 2 minutes.
When I wake up, I see the wifi icon connected. But Internet doesn't work.
When I look at the apps, I can see that they stopped accessing internet at a random time in the night.
If I turn wifi off and on, internet works again.
It doesn't happen with wifi off and mobile data connection on.
I tried changing some values in dev settings. Also in battery settings. Nothing has worked yet.
With normal day usage, it can also happens, if the screen is off a few hours.
It not a router wifi issue. My old note 3 worked fine with the same wifi. My wife's redmi note 8 pro works fine too.
It can be something related to battery saving. But so far I have been unable to fix if.
It never happens with screen on, or with screen off for a few minutes.
So I dont think its a hardware issue, I think its software-related.
Click to expand...
Click to collapse
Thank you DjXavy, your post is perfect to describe my issues. As anyone triying to contact Xiaomi about this problem? Are they even aware of it?
-deleted-
It could be a drivers or firmware problem. Xiaomi should be able to fix it.
What can we do:
1) If it happens to you too, please report it here and give details if you can. That way, Xiaomi can evaluate how common the problem is.
2) While it get fixed: Do someone know an app, or can build one, that check every few seconds if internet conection is working, and if it fails a few times, the app turns wifi off and on? It will require a rooted smarthphone to control wifi switch.
3) Do someone know how to send bug reports to Xiaomi? It would be good is they get a link to this thread.
I have updated to 11.0.5 now, lets see if its fixed or not. I have used the inbuilt report feature in the phone to report the issue but anything else except this post.
I have flashed xiaomi.eu 11.0.5 today. Still Wi-Fi Problems here. Hope Xiaomi get this fixed soon.
I have been contacted by Xiaomi support in the phone app. Now at least they are aware of the problem.
They called me today too. I have send them logs. At least they are working hard at this Problem. Everyone should send them logs to get this error fixed soon.
I may found the cause and workaround to prevent this bug.
Normally WiFi recognizes absence of internet connection. But in our case we're still online and I noticed some syncs still working. So DNS is coming to my mind. But I still changed my wifi to static IP using Google 8.8.8.8 DNS.
With Pie(?) Google introduced "Private DNS". I remember in MIUI 10 this feature was hidden and by default "off". On my NOTE 9S (global MI version) this setting was set to "Automatic" by default. After turning it off while dysfunctional WiFi, internet was coming back right away. After this (still) continuous connection.
The time is too short to be sure it's gone forever (*evil laugh*), but you guys could help to test.
You find the option in "Settings | Connection & sharing | Private DNS".
Good work. Continue trying things!
I switched off that same option days ago.
My 9S still have problems with wifi.
Sometimes, even switching the screen off a few minutes is enought to trigger it.
I'm still trying things, but no luck so far.
Although I've only had it for one day, I've not seen this problem yet. Wonder if it's a Wi-Fi compatibility issue or something strange?
I have noticed that I dont have problems when I am connected to a 802.11n network. The last Days I have had the Problems I Was connected to 802.11ac (2,4ghz + 5ghz). Today I was connected to an old 802.11n network and everything seems to be okay. Do you have the Problems with both Networks?
Urmelausmall said:
I have noticed that I dont have problems when I am connected to a 802.11n network. The last Days I have had the Problems I Was connected to 802.11ac (2,4ghz + 5ghz). Today I was connected to an old 802.11n network and everything seems to be okay. Do you have the Problems with both Networks?
Click to expand...
Click to collapse
Interesting. I'm connecting to a 802.11ac wifi too.
I will switch to a 802.11n one and see what happens.

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