Tab S6: Factory Reset with Stock ROM and still getting "protected by Knox Cloud Service" - Samsung Galaxy Tab S6 Questions & Answers

Recently purchased a used Galaxy Tab S6. I was warned it had a warning about the bootloader being unlocked. No big deal. The seller couldn't remember his Samsung account credentials so we couldn't factory reset at time of purchase via Settings. No big deal. I went into Download Mode and relocked the bootloader. I went into Recovery Mode and Factory Reset.
Then I ran into "This tablet is protected by Know Cloud Service. To continue setup, connect to a wi-fi or mobile network." I've done that (since I can't skip the step) and get the dreaded "Can't create work profile" error and that's as far as the set up will go.
So I used Odin to flash the latest stock ROM and factory reset again and wiped the cache and I'm still having that problem.
In download mode, I've confirmed that Knox has been tripped.
I've googled like mad and I'm not finding a solution. Can anyone help me out? I'd prefer to stay on Stock ROM so there are no hardware issues (particularly with the SPen) as I'm planning to use this device extensively for note-taking (with OneNote). However, I'm open to custom ROM if that's my best/easiest/simplest route.
Thanks in advance!

If you're able, unlock the bootloader again. When you flashed with Odin, did you use the CSC or HOME_CSC file?

V0latyle said:
If you're able, unlock the bootloader again. When you flashed with Odin, did you use the CSC or HOME_CSC file?
Click to expand...
Click to collapse
I used CSC. As I understand it, that is the "deeper" reset option.

snick17 said:
I used CSC. As I understand it, that is the "deeper" reset option.
Click to expand...
Click to collapse
Correct, that wipes user data.
Unlock the bootloader again, which will wipe the device (again), and see if it's removed the FRP. If not, you should be able to flash TWRP, from which you should be able to flash this to disable the FRP.

I can't access the developer options because I can't get through the setup wizard. So I can't flip the OEM Unlocking so the download mode doesn't give me the option to unlock. I can connect to ADB via the Recovery Mode but Fastboot doesn't see it so I can't do "oem unlock." Are there any other methods to unlock it? My friend Google hasn't found any yet.

Seller was able to login to both his Google and Samsung accounts and remove the device from them. That got me through the 100% Know Enrollment Service before it hung up in the "update" portion again. He was also able to send a message to the tablet from the Samsung account to try and release it further but, of course, since I've wiped it, that message can't get through.
I'm getting desperate. I might have bought a paperweight! Any once else have a suggestion?

Checked with the seller. He bought it from Kijiji as well from the original owner. It's always been a personal device, never an institutional one.
Last night's searching of the internet determined that the device is in "prenormal" status so I'm just going to wait 7 days and reboot. That might be sufficient. Nothing to lose at this point.

Related

The 101 thousand thread with issue with S7 unable to unlock FRP despite various FLASH

Hi Guys and Gals,
Sorry if this is one of hundreds similar questions regarding the S7 FRP but I believe I have exhausted methods listed on advice posts, this is kinda last resort.
Sadly, my Grandfather recently passed away and he left my mum his S7 G930... my mother then had a friend do a factor reset on the phone but was unable to login into the phone once it was reset as it was asking for previous owner. Yep, they didn't remove his account before doing so, nor did they enable USB debug and I am unsure if OEM lock is disabled or enabled.
Following the advice of the post on here labeled: [GUIDE]All-In-One(stock FW/CSC/ROOT/TWRP recovery/FRP unlock/PIT/unbrick/bootloader)
1. [ODIN FAIL] I tried to flash using CF-Auto-Root (cfar_samsung_sm-g930f_heroltexx_nrd90m.g930fxxu1dqg1_t0) but get the issue custom binary is blocked due to FRP lock.
2. [ODIN PASS but...] Then I followed the advice of downloading the stock firmware G930FXXU1DQG1_G930FOXA1DQG1_BTU and flash just the BL (bootloader) and CP (Modem), sadly... after resetting the device it boots up still asking for the previous owner details which obviously we don't have.
3. [ODIN PASS but...] In the same post it says if the above fails simply FULL STOCK flash which using G930FXXU1DQG1_G930FOXA1DQG1_BTU. I select BL, AP, CP and CSC and ODIN passes without fail but rebooting the default it starts to setup the install and applications, then get the Google previous owner message.
4. [Smart Switch FAIL] Reports USB file transfer is not allowed.
I did read somewhere that you can pair a Bluetooth device after hanging up on emergency services, I'd rather not even attempt this method is unethical.
Is this phone a bin job? or is there anything else I can try? would be nice if my Mum could have a upgrade and something that was his.

SM-A300FU FRP Bypass or removal

Hi there
I'm looking for some help on bypassing FRP for a Samsung Galaxy A3. Reason being is the phone was reset back to factory settings but on turning it on again after inputting the Wi-fi details, I'm greeted with a Samsung account box saying something like "this was an abnormal reset please enter details". The original problem was that I forgot the Samsung account password and thought this would remove it. At the time the AOL email address was not receiving the password reset email which is why the weird reset. To actually reset the phone, I looked on YouTube and did the way via Google Account Manager.
Anyway, to fix the problem, I read on other areas about something called Odin and managed to get other stock firmwares (UK 3G v5 and 6 of Android) but none worked to bypass this reactivation lock. Obviously the easy fix would be to log into the Samsung account and I eventually did by resetting the password (came 1 day later) but when I enter the correct details, I'm greeted with a "Processing failed" message.
I looked on YouTube again and did some RealTerm stuff which nearly worked but I could not open a browser as the phone said something about "for security". Patched I assume?
So basically is there anyway to remove FRP via some method or software that is not patched? The phone has none of this rooting or anything, I could barely understand how Odin worked. It's as stock as you would get from a shop. Ideally some software where I put the phone into Download mode, connect the USB and click "Disable FRP"?
Thank you
gameinn said:
Hi there
I'm looking for some help on bypassing FRP for a Samsung Galaxy A3. Reason being is the phone was reset back to factory settings but on turning it on again after inputting the Wi-fi details, I'm greeted with a Samsung account box saying something like "this was an abnormal reset please enter details". The original problem was that I forgot the Samsung account password and thought this would remove it. At the time the AOL email address was not receiving the password reset email which is why the weird reset. To actually reset the phone, I looked on YouTube and did the way via Google Account Manager.
Anyway, to fix the problem, I read on other areas about something called Odin and managed to get other stock firmwares (UK 3G v5 and 6 of Android) but none worked to bypass this reactivation lock. Obviously the easy fix would be to log into the Samsung account and I eventually did by resetting the password (came 1 day later) but when I enter the correct details, I'm greeted with a "Processing failed" message.
I looked on YouTube again and did some RealTerm stuff which nearly worked but I could not open a browser as the phone said something about "for security". Patched I assume?
So basically is there anyway to remove FRP via some method or software that is not patched? The phone has none of this rooting or anything, I could barely understand how Odin worked. It's as stock as you would get from a shop. Ideally some software where I put the phone into Download mode, connect the USB and click "Disable FRP"?
Thank you
Click to expand...
Click to collapse
Here's a thought. You said that it took a whole day to get the new password from Samsung. Whenever I have asked for a reset like that, the new password was only good for anywhere between 10 minutes to a few hours. If it was delayed, I had to start the process over.
Could this be the problem you're having?
Sent from my SM-G950U using Tapatalk
Samsung FRP remove SM-A300FU
gameinn said:
Hi there
I'm looking for some help on bypassing FRP for a Samsung Galaxy A3. Reason being is the phone was reset back to factory settings but on turning it on again after inputting the Wi-fi details, I'm greeted with a Samsung account box saying something like "this was an abnormal reset please enter details". The original problem was that I forgot the Samsung account password and thought this would remove it. At the time the AOL email address was not receiving the password reset email which is why the weird reset. To actually reset the phone, I looked on YouTube and did the way via Google Account Manager.
Anyway, to fix the problem, I read on other areas about something called Odin and managed to get other stock firmwares (UK 3G v5 and 6 of Android) but none worked to bypass this reactivation lock. Obviously the easy fix would be to log into the Samsung account and I eventually did by resetting the password (came 1 day later) but when I enter the correct details, I'm greeted with a "Processing failed" message.
I looked on YouTube again and did some RealTerm stuff which nearly worked but I could not open a browser as the phone said something about "for security". Patched I assume?
So basically is there anyway to remove FRP via some method or software that is not patched? The phone has none of this rooting or anything, I could barely understand how Odin worked. It's as stock as you would get from a shop. Ideally some software where I put the phone into Download mode, connect the USB and click "Disable FRP"?
Thank you
Click to expand...
Click to collapse
Hi
Same problem, "samsung" frp and not "google frp".
I want to rescue this old phone but i found nothing for the SM-A300FU (only for earlier A5)
Kind regards

Device Unlock app not working

Phone was unlocked (via device unlock app) a few months ago. Then I switch over to the unlocked firmware. When the phone had a defect I flash the phone back to a T-Mobile firmware and sent it in for warranty repairs. The phone came back after repairs (replace main board) but is since sim locked again to T-Mobile. IMEI is still the same as before. I tried to use the device unlock app to unlock again but it goes straight to "device not recognized by your service provider". It does not behave like previously where it goes to option of Temporary Unlock or Permanent Unlock. T-Mobile have already requested my IMEI unlock again like they did previously but nothing works. They said that if you can't get the app to ask for Temp or Permanent Unlock then it will not communicate with the server.
I have the latest firmware already, CRE1.
So far I have clear cache and data on "device unlock" app, clear cache and factory reset on recovery, reflash the latest T-Mobile firmware. All have failed to get this "device unlock" app working properly again
Does anyone know how to get this app working again?
I had a similar situation with my phone that after being paid off would not unlock with app. After calling Tmo x2 times, technical help was the only way to get it to work. They probably have to manually release it on their system.
Eudeferrer said:
I had a similar situation with my phone that after being paid off would not unlock with app. After calling Tmo x2 times, technical help was the only way to get it to work. They probably have to manually release it on their system.
Click to expand...
Click to collapse
T-Mobile have tried on their end many times/things but still nothing. This is through T-Mobile technical, phone, social media, and chat. All same result.

My phone got FRP'd and I can't unlock even with the correct pattern. Am I SOL?

Phone: Asus Zenfone 3 ZC520TL
Hi all. So I have a frustrating issue with my phone after having updated to the last official firmware from the Asus website. I noticed that the phone operation was very slow, so I decided to do a factory reset from recovery. Everything went well until I am somehow locked out of my phone via FRP. The weirdest thing is that instead of asking for google credentials, it's asking for a pattern, which I am correctly inputting but it refuses to recognize it. So now I'm stuck with a locked out phone. Am I SOL at this point or is there a way to get past this other than taking it to a service center?
Things I've tried that haven't worked:
1. tried to erase user config in fastboot (returned error FAILED)
2. wiped all data in recovery
3. tried to flash to an older version via asus flashtool but didn't work as the device isn't recognized
Any help would be greatly appreciated.
xenoche said:
Phone: Asus Zenfone 3 ZC520TL
Hi all. So I have a frustrating issue with my phone after having updated to the last official firmware from the Asus website. I noticed that the phone operation was very slow, so I decided to do a factory reset from recovery. Everything went well until I am somehow locked out of my phone via FRP. The weirdest thing is that instead of asking for google credentials, it's asking for a pattern, which I am correctly inputting but it refuses to recognize it. So now I'm stuck with a locked out phone. Am I SOL at this point or is there a way to get past this other than taking it to a service center?
Things I've tried that haven't worked:
1. tried to erase user config in fastboot (returned error FAILED)
2. wiped all data in recovery
3. tried to flash to an older version via asus flashtool but didn't work as the device isn't recognized
Any help would be greatly appreciated.
Click to expand...
Click to collapse
Look on YouTube for FRP bypass and your phone model
Sent from my Moto E (4) using Tapatalk
@xenoche
Look inside here.

Question Sm-t227u mdm lock/rooting help

Hello! So I am on a journey to attempt to root a Samsung tab a7 lite sm-t227u. So I want to be extremely transparent as to my reason for rooting:
I was given this tablet by my father whom got it from a previous job. When he left the job they never asked for it back, a long with a good bit of supplies he had that he got to keep.
So, I have this tablet, I can get into it as it doesn't have a passcode. I have wiped it by factory reset as well. However, it has IBM's MAAS360 installed and after factory reset AND a firmware flash using odin I still cannot get rid of this maas360 mdm. It is not Knox locked. I can activate developer mode and change all those settings, but I cannot download any apps through the app store at all or enable unknown source app install as those are under an IT block. I also do not have the OEM unlock option in dev options. I've tried the whole changing the date and connecting to wifi, with and without sim card but I cannot get this option to show, nor can I unlock the bootload through fastboot.
I have read that most of the new samsung phones do not have a bootloader unlock option, but from what I can tell that is specific to the snapdragon phones, and this tablet is running a mediatek chip.
Now, if I can remove mdm restrictions without rooting that's great, but I have a feeling that is the only way to properly flash this thing to completely remove the mdm.
I have tried the recovery tar that is posted in this forum but I cannot get it to flash, likely because I still don't have an unlocked bootloader
Have any of you all faced something similar or know of a solution? I may call the company the mdm is managed by and just see if they will remove it from their system, but I find it highly unlikely.
SM-T227U is an American model wich doesn't have the OEM unlocking option, you could unlock using unofficial ways but those are not pretty "stable".
coocooguy246 said:
Hello! So I am on a journey to attempt to root a Samsung tab a7 lite sm-t227u. So I want to be extremely transparent as to my reason for rooting:
I was given this tablet by my father whom got it from a previous job. When he left the job they never asked for it back, a long with a good bit of supplies he had that he got to keep.
So, I have this tablet, I can get into it as it doesn't have a passcode. I have wiped it by factory reset as well. However, it has IBM's MAAS360 installed and after factory reset AND a firmware flash using odin I still cannot get rid of this maas360 mdm. It is not Knox locked. I can activate developer mode and change all those settings, but I cannot download any apps through the app store at all or enable unknown source app install as those are under an IT block. I also do not have the OEM unlock option in dev options. I've tried the whole changing the date and connecting to wifi, with and without sim card but I cannot get this option to show, nor can I unlock the bootload through fastboot.
I have read that most of the new samsung phones do not have a bootloader unlock option, but from what I can tell that is specific to the snapdragon phones, and this tablet is running a mediatek chip.
Now, if I can remove mdm restrictions without rooting that's great, but I have a feeling that is the only way to properly flash this thing to completely remove the mdm.
I have tried the recovery tar that is posted in this forum but I cannot get it to flash, likely because I still don't have an unlocked bootloader
Have any of you all faced something similar or know of a solution? I may call the company the mdm is managed by and just see if they will remove it from their system, but I find it highly unlikely.
Click to expand...
Click to collapse
Hey man! Still got your tab 7? I also have a SM-T227U and have oem unlocked! After doing the usual stuff, you will want to turn off automatically update in developer settings. After that, go to settings>General management>Date and time and select manual time and date, and set it for exactly 10 days before the day you attempt this. OEM unlock will appear in dev settings!!!
Then turn off device and while holding power up + power down, plug into PC. It will show the pre-download mode screen where it asks if you want to continue. Just follow the on screen instructions to unlock bootloader!
*note that the bootloader unlocking results in an unavoidable factory reset**
evan5935 said:
Hey man! Still got your tab 7? I also have a SM-T227U and have oem unlocked! After doing the usual stuff, you will want to turn off automatically update in developer settings. After that, go to settings>General management>Date and time and select manual time and date, and set it for exactly 10 days before the day you attempt this. OEM unlock will appear in dev settings!!!
Then turn off device and while holding power up + power down, plug into PC. It will show the pre-download mode screen where it asks if you want to continue. Just follow the on screen instructions to unlock bootloader!
*note that the bootloader unlocking results in an unavoidable factory reset**
Click to expand...
Click to collapse
Sweet! I will absolutely try this when I get home this afternoon, will report back with results!
But just for clarity. Let's say I start with a freshly wiped tablet. Go through set up and connect to wifi, do I need to add a Google and Samsung account? Then in dev settings, enable USB debugging, also enable wifi debugging? Then change the date. Is there any step I am missing?
coocooguy246 said:
Hello! So I am on a journey to attempt to root a Samsung tab a7 lite sm-t227u. So I want to be extremely transparent as to my reason for rooting:
I was given this tablet by my father whom got it from a previous job. When he left the job they never asked for it back, a long with a good bit of supplies he had that he got to keep.
So, I have this tablet, I can get into it as it doesn't have a passcode. I have wiped it by factory reset as well. However, it has IBM's MAAS360 installed and after factory reset AND a firmware flash using odin I still cannot get rid of this maas360 mdm. It is not Knox locked. I can activate developer mode and change all those settings, but I cannot download any apps through the app store at all or enable unknown source app install as those are under an IT block. I also do not have the OEM unlock option in dev options. I've tried the whole changing the date and connecting to wifi, with and without sim card but I cannot get this option to show, nor can I unlock the bootload through fastboot.
I have read that most of the new samsung phones do not have a bootloader unlock option, but from what I can tell that is specific to the snapdragon phones, and this tablet is running a mediatek chip.
Now, if I can remove mdm restrictions without rooting that's great, but I have a feeling that is the only way to properly flash this thing to completely remove the mdm.
I have tried the recovery tar that is posted in this forum but I cannot get it to flash, likely because I still don't have an unlocked bootloader
Have any of you all faced something similar or know of a solution? I may call the company the mdm is managed by and just see if they will remove it from their system, but I find it highly unlikely.
Click to expand...
Click to collapse
If it has Mediatek chipset then you can use SP flash tool to format the tablet firmware and reflash it.
I would strongly recommend you to backup the NV DATA and NVRAM files before you format the tablet.
coocooguy246 said:
Sweet! I will absolutely try this when I get home this afternoon, will report back with results!
But just for clarity. Let's say I start with a freshly wiped tablet. Go through set up and connect to wifi, do I need to add a Google and Samsung account? Then in dev settings, enable USB debugging, also enable wifi debugging? Then change the date. Is there any step I am missing?
Click to expand...
Click to collapse
You can follow this guide actually! ( https://forum.xda-developers.com/t/...220-t225-install-lsposed-magisk-mods.4406933/) it recommends just skipping the setup junk
I have found that many times, rooting methods work across different models of the same device unless there are some sort of major differences in chipsets or some sort of random change lol
The only thing that doesn't seem to work for our model is section V of the guide which is for the removal of the "bootloader is unlocked" screen at startup. so you will still need to press the power button on that screen to boot up. It's a tiny hassle, but otherwise no big deal in my personal opinion
Make sure to read all the way to the end of the root section (section 4) and especially remember step 7. I retried probably 4 times and even patched the entire AP file of the firmware for use in odin (doing this gives a second warning on Knox screen that it isn't samsung official fw then boots normally into the bootlogo screen) before realizing everything was going fine.. I recommend just using the patched Magisk boot.img first just because I find it unsightly
Just flash the boot.tar in the AP slot. Don't download any of the boot imgs from the guide because they are for the t220's and t225's. I'll link the one I made according to the guide below. It'll save you some time and you won't need to install zarchiver and Magick just to have it factory reset again lol. Just download the latest Magisk apk (26.1) from the official github (https://github.com/topjohnwu/Magisk/releases) and install it when you have completed the 2nd factory reset/the patched boot img install.

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