Please help if possible - Android Q&A, Help & Troubleshooting

I have an old AT&T Asus 9020A tablet. I got them new years ago thru my phone plan with AT&T. It wasn’t used much and is like new still.
Anyway, I take care of my mother and she likes games and painting by numbers on her iPad but she broke it and screwed up her charging port. I want to fix this tablet up for her.
I bet it wasn’t used 2 months and was just forgotten….I looked it up and completed a factory reset on it and wiped it clean. So I was trying to set it up and get her to painting again! It’s bout to kill her not having it..lol
I was setting it up and it wants the old email associated that was used to set it up. There is no way to remember that or even get it. I asked my daughter, she don’t remember. Anyway, are there any way I can use (reset) this tablet not knowing the old email that was associated with it? Where I can fix her up for her or am I just wasting my time? Any help would be greatly appreciated. Thanks in advance!

So it is FRP locked?

Arealhooman said:
So it is FRP locked?
Click to expand...
Click to collapse
It’s not locked. It reset ever And started the initial setup as if it was new. It just wants the old gmail for some reason before it will accept the new one. It lets me start in the setting up her account on it but is asking for the old email for verification….. I don’t have it and there is no way to remember it unfortunately. I know they are there to keep folks from stealing them and that’s great. But 10 years later…LOL Is this possible?

what you describe (verify device with google account) is called FRP lock (factory reset protection). this is same on most/all official android devices to render device useless on theft.
however, the unofficial by-pass methods vary for each device model/android version. search on YouTube.

Related

[Q] Galaxy S2 I9100G Lost//// Important info needed

Helo ppl....I happened to miss my S2 about a week back after which I had lodged a police complaint with IMEI and relevant details and am waiting for information about the phone. Regarding the instances and settings with which the phone was lost gave me a few doubts which I post here. Any one who could throw some light would be helpful
1) When the phone was lost it was already in 2% battery level. So as soon as I lost it when i called back to my number obviously I got a "phone switched off" message.But not sure if it had switched off by itself or if it had been switched off. I believe there is no way of knowing. But if any one has a miraculous idea or sumthing.... do post
2) I had pattern lock active on the phone so I wonder if there is any layman work around for pattern lock just to be sure if my data has been compromised. And also, if the pattern lock is active , when the phone is connected via USB does it give direct access inspite of the pattern lock or how else does it work? If my phone does end up non-traceable i just want to rest assured that the data doesnt get out and to bypass the lock the thief just formats the phone, which i would say is much better for me.
3)I came across a very promising tracking software called Plan B on the google play store and tried installing it via my computer by logging in to my gamil ID. Once i went to the google play store I could see that my ID was still associated with Galaxy S2 even after a week. So does the last active device on the gmailID still show up even if the phone has been logged of my account/phone formatted or could i take it that the device has not been logged off my gmail ID/not formatted yet??
Thanks for ur replies....
If you didn't install tracking software on your phone before you lost it, the police recovering it is your only chance. And at a rough guess, police probably recover 0.01% (1 in 10,000) of stolen mobile phones (in Australia at least)...you know the rest.
MistahBungle said:
If you didn't install tracking software on your phone before you lost it, the police recovering it is your only chance. And at a rough guess, police probably recover 0.01% (1 in 10,000) of stolen mobile phones (in Australia at least)...you know the rest.
Click to expand...
Click to collapse
So what is the best tracking software for our phones?
There's lots of them. Search Google Play. I don't use any on my phone, but I use Prey on my laptop & I've heard good things about their Android app. Try a few out & see which has the features you want & works best for you.
metinrecepi said:
So what is the best tracking software for our phones?
Click to expand...
Click to collapse
@mistah: thanks for the replyy....i too know the scenario about police helping out...but they insisted that they had retrieved quite a number of phones and since it was a smart phone it would be easier they said.......I was jus hoping if some one could enlighten me on point no 2).....

[Q] Need to regain access to a previously-stolen password locked Galaxy S III

Okay, so it's a bit of a long story but there's a woman I work with who had her virtually-new Samsung Galaxy S3 stolen by her recently-split husband last year. We all knew it was him, but we had virtually no evidence, other than it's disappearance. Anyway, so this woman recently was in his now-separated husband's flat & was rooting around. She found a Samsung Galaxy S3, smartly took a picture of the IMEI & left it. She knew it was hers, but wanted to be 100% sure. She went home, checked the box, & of course they did match. The next day, she went back to his house & manipulated the situation so that she could find enough time on her own to go take the phone back without him knowing. So she brings it into work with her the next day. The problem is, the phone now has a password lock on it. She then spent the night trying to guess the password, but to no success.
So, me being the tech guy that I am, she asked me to try to get into it. I said, the easiest way would be for me to wipe it & factory reset it, but that she would lose all of her information. She doesn't want me to do that. She wants to get pictures & stuff of her / their kids off the phone, as well as look into who her ex-husband had been talking to / see who knew about him stealing the phone. So, I said it should be possible. However, I'm not a hugely great phone guy. I'm good with computers, but not so much phones.
So, we spent the day trying various exploits found on Google or YouTube but to no success. There was one method where we had a little success where we turned the phone on > Emergency Call > Emergency Contact > Press Home > Press Power > Unlocked home screen in then meant to appear. It never did. Although we could get it to quickly flash whatever was on the home screen (which was a picture of her / their kids, which she'd set to the phone before it was taken).
So without any of those methods working, I'm tasked with now getting into the phone at home. I have no idea whether USB debugging is enabled, I would assume not. We are unable to reset the password via Google Recovery or anything because we're never offered the option. As I say, she doesn't want me to wipe the phone. But there has to be a way to get into it otherwise, either through brute force, or one of those other password cracking methods possibly?
There was a technique I found on Google at work, something about connecting the phone to your computer via USB then trying to do some stuff from command line or through a Linux distro, which I need to re-find & try.
But alas, does anyone here have any methods or know any ways that I could get around this password lock?
I have to say though, I'm glad it's not that simple (atleast it appears so, anyway) to get around one of these passwords. Makes me feel a little safer for my own Galaxy S3! haha
Hey
You said u tried the Google account method right?
If that's not working try to flash philz recovery and from that you can access the contents of the internal SD card..
U can also TRY to use the custom back up option offered by his recovery and then custom restore the data..
I can't assure you that it will work but you can try it..
Best of Luck
-tchindalia
Sent from my GT-I9300 using xda app-developers app
We did not try a Google account method, I don't think? Think we tried to log in to the ex-husband's Google account on my iPad for some reason (can't remember why now tbh) but we could not guess his password. He's apparently changed it since they split.
Won't flashing the phone wipe everything that's on it?
Hey
Not if your just flashing a recovery..
Just youtube for some videos on this...
I had see one some time back..
Sent from my GT-I9300 using xda app-developers app
Benaholic said:
Okay, so it's a bit of a long story but there's a woman I work with who had her virtually-new Samsung Galaxy S3 stolen by her recently-split husband last year. We all knew it was him, but we had virtually no evidence, other than it's disappearance. Anyway, so this woman recently was in his now-separated husband's flat & was rooting around. She found a Samsung Galaxy S3, smartly took a picture of the IMEI & left it. She knew it was hers, but wanted to be 100% sure. She went home, checked the box, & of course they did match. The next day, she went back to his house & manipulated the situation so that she could find enough time on her own to go take the phone back without him knowing. So she brings it into work with her the next day. The problem is, the phone now has a password lock on it. She then spent the night trying to guess the password, but to no success.
So, me being the tech guy that I am, she asked me to try to get into it. I said, the easiest way would be for me to wipe it & factory reset it, but that she would lose all of her information. She doesn't want me to do that. She wants to get pictures & stuff of her / their kids off the phone, as well as look into who her ex-husband had been talking to / see who knew about him stealing the phone. So, I said it should be possible. However, I'm not a hugely great phone guy. I'm good with computers, but not so much phones.
So, we spent the day trying various exploits found on Google or YouTube but to no success. There was one method where we had a little success where we turned the phone on > Emergency Call > Emergency Contact > Press Home > Press Power > Unlocked home screen in then meant to appear. It never did. Although we could get it to quickly flash whatever was on the home screen (which was a picture of her / their kids, which she'd set to the phone before it was taken).
So without any of those methods working, I'm tasked with now getting into the phone at home. I have no idea whether USB debugging is enabled, I would assume not. We are unable to reset the password via Google Recovery or anything because we're never offered the option. As I say, she doesn't want me to wipe the phone. But there has to be a way to get into it otherwise, either through brute force, or one of those other password cracking methods possibly?
There was a technique I found on Google at work, something about connecting the phone to your computer via USB then trying to do some stuff from command line or through a Linux distro, which I need to re-find & try.
But alas, does anyone here have any methods or know any ways that I could get around this password lock?
I have to say though, I'm glad it's not that simple (atleast it appears so, anyway) to get around one of these passwords. Makes me feel a little safer for my own Galaxy S3! haha
Click to expand...
Click to collapse
If he lets her into the house so easily then:
1- HE didn't steal the phone because he felt no need to hide it
2- The "woman" is invading the guy's privacy and checking personal info without consent
3- Seeing who he talked to is a typical behaviour pattern of someone who is invading someone's privacy for ill intentions
4- the "woman" can always request for the guy to share the kid's photos and other stuff. No need to snoop around
To the OP:
If you do help this person break into the phone and turns out it wasn't hers, then you are aiding in a possibly criminal activity.
If he did steal, then all the best to you. Otherwise; Beware of the LAW.
~ RazorMC
RazorMC said:
If he lets her into the house so easily then:
1- HE didn't steal the phone because he felt no need to hide it
2- The "woman" is invading the guy's privacy and checking personal info without consent
3- Seeing who he talked to is a typical behaviour pattern of someone who is invading someone's privacy for ill intentions
4- the "woman" can always request for the guy to share the kid's photos and other stuff. No need to snoop around
To the OP:
If you do help this person break into the phone and turns out it wasn't hers, then you are aiding in a possibly criminal activity.
If he did steal, then all the best to you. Otherwise; Beware of the LAW.
~ RazorMC
Click to expand...
Click to collapse
OP alr said the imei matched so the phone is the woman's. Unless tat was a lie.
To the OP, have u tried samsung's "find my mobile"?
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
OP alr said the imei matched so the phone is the woman's. Unless tat was a lie.
To the OP, have u tried samsung's "find my mobile"?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Like I said, if it was indeed stolen, then I wish the OP luck.
I'm just curious why the person never approached the police with proof of ownership instead of trying to bypass the security.
Cheers :good:
~ RazorMC
RazorMC said:
Like I said, if it was indeed stolen, then I wish the OP luck.
I'm just curious why the person never approached the police with proof of ownership instead of trying to bypass the security.
Cheers :good:
~ RazorMC
Click to expand...
Click to collapse
I can't remember the reason she believed the phone was stolen, to be honest. The reason she had access to his house, was because they have kids together. She had gone to go drop the kids off, or pick them up. For some bizarre reason, I don't know why, he left her in the house alone after he went to take them to school (telling her to lock the door when she leaves). She took that opportunity to look around the house for the phone, as he'd never previously admitted to taking it but she was sure he did.
She found the phone, took a picture of the IMEI, went home to match to the IMEI on her box & it saw that they were the same. She's shown me the picture as well. confirming that it was indeed her phone, she then went back to her ex's flat the next day (because he was going to come along to their daughter's birthday). Just as they were about to leave, she says she needs the toilet. So, she runs back upstairs & grabs the phone without him knowing.
I think the reason why she never went to the police about it is because he was trying to get citizenship to remain here in the country, & she didn't want something like this to jeopardize whether she's in a relationship with him or not; they do still have kids together. Sending him back to Kenya over a phone wouldn't do anyone any good.
JellyYogurt said:
OP alr said the imei matched so the phone is the woman's. Unless tat was a lie.
To the OP, have u tried samsung's "find my mobile"?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Which "Find my mobile" thing are you on about?
---------------------------------------
I appear to have found a way to bypass the lock screen via the ADB, but I think it only works for a lock pattern. Anyone know or have any ideas what to do for a password?
http://forum.xda-developers.com/showthread.php?t=2237382
For hours now I've been trying alsorts of stuff, from doing things via terminal, trying to do things through recovery, & alsorts to no success. However, I did find one solution that worked:
http://forum.gsmhosting.com/vbb/f77...-pin-reset-no-root-no-usb-debug-free-1722271/
Was posted here on XDA Developers as well, but the thread was closed. Many virus programs do immediately notify that the program contains viruses / trojans, but not sure if they're false positives? Anyway, disabled AVG & it worked like a charm! So, if anyone else needs similar help, maybe try this?
Alas, suppose this thread can be closed now.
^^ That malware had stopped working and that is why it was closed on other site as well.
~ RazorMC

Locked out of device

Someone I work with his come to me for help because he knows I'm all into android gadgets. I have rooted my last two phones within hours of getting them and have become a flashaholic. Always messing with my devices.
He has a Samsung Captivate that he has "retired" and I'm interested in buying it for a few purposes. Unfortunately, he let his (adult) son play with it and the lock screen pattern is set. He doesn't know the pattern or the google account password associated with the account on the device. (When he upgraded and moved out of the device he had to create a new google account.)
He wants to look into the device one more before he turns it over to me. (I will wipe it and root it for my purposes.) Is there a way to get past the lock screen without the complete reset in recovery?
Sent from my GS4 running GoldenEye 26 while holding a homebrew.
https://www.youtube.com/watch?v=Zs642eujuLA
This might depend on what update it is on, but you can try that.
More generic ideas:
http://forum.xda-developers.com/showthread.php?t=1800799
There are also tools that have the capability to bypass it that some professional shops would have, but probably would be hard pressed to find one of them and between the time and $, probably not worth it.

Verizon Ellipsis 8 HD QTASUN1 - Help to flash or repair

A while ago I took advantage of a Verizon deal (big mistake). I got a tablet for a roommate as well as myself. We had a falling out, he moved away and changed his number, contact info, everything... and the tablet was returned to me..... factory reset.
The tablet wants the original Google Account to sign in before it will initiate any setup. No way past this point.
I've contacted several different Verizon and Google tech supports and QTASUN for help always to be referred to the next company (it's not our fault, etc). Over the past 6 months trying for a solution within Warranty, i'm giving up. :crying:
(Verizon - We just sell the tablet
Google - It's a Hardware safety, it's designed that way
QTASUN - It's software security, ^)
I've asked Verizon stores and techs from different locations about flashing the Tablet for me and some I even have to explain what 'flashing' is and was told 'we don't do that'. Another associate told me 'it would require a level '5' tech on site to flash it, however it's 'against the rules' anyway.'
Please help. I'm paying for a Tablet I am unable to even use, and it's physically in perfect condition. Near new.
I don't know the first thing to prepare to flash anything, however I'm not completely illiterate when it comes to computers. I only want to be able to use the tablet... don't care so much about OEM unlocking and removing bloatware (although nice option). Any help will be greatly appreciated. TY
-Very tired and disappointed Verizon customer.
Look up bypass Google frp lock. I managed to get past the screen where it asks for the previous Google account on an LG X Power I found in the street. It had been driven over but I figured out the only thing damaged was the battery. So after I replaced the battery, I did a factory reset and it asked for my old login which I obviously didn't know. There wasn't a guide that directly helped me but I managed to create my own way of getting passed it with all the different methodologies I looked up. The first thing you should find out is if you can get chrome to open up during the initial set up. It usually involves going into accessibility and finding a link to some terms and conditions page or something, which in turn opens up chrome.

Found Samsung A51, did a hard reset, but original owner's lock is on it

I'm currently working at a sandwich joint in Garden Grove, near my house, and there was this Samsung A51 phone that has been there for over 8 months now, apparently someone left it in the bathroom awhile back and never came back to claim it, so the manager challenged everyone to unlock it, whoever unlocks it, keeps it, simple ja? Well, it was a 3 x 3 dot lock, and there are over 200,000 answers to crack it, so he gave it to me because everyone gave up on attempting to unlock it. Upon bringing it home, I erased the entire data, in case I might unlock it and accidently stumble upon the previous owner's data. I then went around on Youtube on how to unlock it (since the original owner's Sprint SIM card is still on there, and his/her pin), and I got nothing. So now, I'm left with a clean phone with the previous owner's lock on it, and I'm trying to unlock it so I can clean off their data so I can claim it (Since I could use a new phone anyway), note, I've already did a hard reset on it, so there is no trace of the original owner's data on it except their pin and gmail on it. Is there anyway I can unlock it, and 100 percent clean it so I can claim it? Thanks
-Nguyen
I'm not going to help you unlock that. Maybe someone else will? I'm not trying to give you a hard time, but here's my 2¢ about this.
Personally I wouldn't keep the phone, and I definitely wouldn't try activating it. If the original owner reported it stolen, then police will be knocking on your door within a few hours of trying to activate it. The honest thing to do, and what someone should've done 8 months ago, is turn the phone over to a Sprint store. They would've been able to contact the owner and get it back to them. The owner probably didn't come looking for it because they didn't remember that they left it there, or it was stolen from them. I also think it's really sh*tty to wipe someone else's device. Very important information or irreplaceable data could've been on it. Not everyone backs up their data on a regular basis. Again, I'm really not trying to give you a hard time. I understand why you did it, and I've been guilty of doing the same in my younger years. I just want you to know, there's much better ways to handle this kind of thing in the future.
Spaceminer said:
I'm not going to help you unlock that. Maybe someone else will? I'm not trying to give you a hard time, but here's my 2¢ about this.
Personally I wouldn't keep the phone, and I definitely wouldn't try activating it. If the original owner reported it stolen, then police will be knocking on your door within a few hours of trying to activate it. The honest thing to do, and what someone should've done 8 months ago, is turn the phone over to a Sprint store. They would've been able to contact the owner and get it back to them. The owner probably didn't come looking for it because they didn't remember that they left it there, or it was stolen from them. I also think it's really sh*tty to wipe someone else's device. Very important information or irreplaceable data could've been on it. Not everyone backs up their data on a regular basis. Again, I'm really not trying to give you a hard time. I understand why you did it, and I've been guilty of doing the same in my younger years. I just want you to know, there's much better ways to handle this kind of thing in the future.
Click to expand...
Click to collapse
Eaiser said than done. I'm gonna return it though, knowing the fact the police wouldn't knock on my door, considering the manager left it on for awhile and everyone attempting to unlock it already, now then, how do I explain to them I wiped out one of their phone's hard drive clean? I tell them I found it like that or sumthin?
LiskNova said:
Eaiser said than done. I'm gonna return it though, knowing the fact the police wouldn't knock on my door, considering the manager left it on for awhile and everyone attempting to unlock it already, now then, how do I explain to them I wiped out one of their phone's hard drive clean? I tell them I found it like that or sumthin?
Click to expand...
Click to collapse
I wouldn't say anything. Just drop it off and say that it was left at your work. They only know as much as you tell them. ;-)
Spaceminer said:
I wouldn't say anything. Just drop it off and say that it was left at your work. They only know as much as you tell them. ;-)
Click to expand...
Click to collapse
Okay, one more thing before I actually give it to them, awhile back, I put on my gmail as an attempt to link it with the phone, and once I realized nothing can be done, I did a hard reset, any way my gmail is still linked to the phone, or its still clean without any traces of my info on it?
LiskNova said:
Okay, one more thing before I actually give it to them, awhile back, I put on my gmail as an attempt to link it with the phone, and once I realized nothing can be done, I did a hard reset, any way my gmail is still linked to the phone, or its still clean without any traces of my info on it?
Click to expand...
Click to collapse
It's a lot easier to be a straight shooter... hope you learned something from this
LiskNova said:
Okay, one more thing before I actually give it to them, awhile back, I put on my gmail as an attempt to link it with the phone, and once I realized nothing can be done, I did a hard reset, any way my gmail is still linked to the phone, or its still clean without any traces of my info on it?
Click to expand...
Click to collapse
You should be fine.

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