Question Astro mode/Expert Raw constantly crashing (im at wits end) - Samsung Galaxy S23 Ultra

Hi everyone! Just to kick it off; I'm not a developer, just a motivated user.
I've been using Astro mode quite a lot lately, and I always got weird crashes intermittently, but always had a semi decent night, all things considered.
Not tonight though. 3 hours, one usable photo.
Had many good compositions but the app keeps crashing;
At the end of the 4/7/10min exposure, the timer will run down, and sometimes it will need a moment to process and produce that little circular image preview. I always let it do it's thing.
But when it crashes; the timer runs down, and then the app freezes. It doesn't load a tiny image preview on screen. But the accelerometer/level indicator will still function on screen. Usually it will need to reboot after this happens.
Manually stopping the timer before it runs out basically yields the same results; intermittent to very certain crashing.
It crashed 3 or 4 times in a row on the same composition (after effing up all night prior but still somehow pulling off 15sec test shots) and that's when I gave up. As i mentioned, each time I'm there waiting for 7 minutes.
The camera can make awesome photos, but it constantly crashes for me.
Here's some results: some photos it just pumps out what seems like a single 15sec exposure, others can be completely fubar and im pretty sure some photos just disappear into the netherrealm;
Also added some screen recordings of app freezing after an Astro photo, and showing how 'continuous mode' set to 9 pictures on Avg. setting will frequently crash the app (at least on my phone) as well.
I though the cold outside might be a factor, but couldn't reproduce the issue when set to 10min in my fridge.
Main settings phone:
WQHD+ (highest res)
Light perf. Mode
Adaptive battery on
Ram Plus off
Camera assistant installed
S23U 1TB
March Update (holding out)
I turned off light perf mode and it seemed like it fixed the continuous mode 9 shot issue, but no it still happened.
Planning to turn ram plus back on but as you see, I'm just winging it here.
Did manage to file an error report in the field but didn't attach an image or a screen recording that matched with the log. I don't always get the option to report the error either.

Just to report back in case anyone else finds the same issue:
Just did about an hour and a half of long exposures in Astro mode, no crashes at all.
Either the issue is real intermittent, or I fixed it by clearing app cache and app data/turning off light performance mode

Astro4130 said:
Just to report back in case anyone else finds the same issue:
Just did about an hour and a half of long exposures in Astro mode, no crashes at all.
Either the issue is real intermittent, or I fixed it by clearing app cache and app data/turning off light performance mode
Click to expand...
Click to collapse
Hi, i having the sames issues with multi exposures on ultra wide and Zoom lens from the biggining....

UNIK97122 said:
Hi, i having the sames issues with multi exposures on ultra wide and Zoom lens from the biggining....
Click to expand...
Click to collapse
Since posting, I've moved to the April software update and someone told me a new expert raw version was available. Wasn't available 6hrs ago but it is now!
As far as crashes; I haven't seen a crash yet, but I won't be celebrating early. Clear skies tonight so I'll be testing if the update yields better results for Astro!

Astro4130 said:
Since posting, I've moved to the April software update and someone told me a new expert raw version was available. Wasn't available 6hrs ago but it is now!
As far as crashes; I haven't seen a crash yet, but I won't be celebrating early. Clear skies tonight so I'll be testing if the update yields better results for Astro!
Click to expand...
Click to collapse
and what about that ..?

UNIK97122 said:
and what about that ..?View attachment 5890469
Click to expand...
Click to collapse
Lmao wtf? That is interesting to say the least.
Did you wait for the timer to run out and the small circular image preview window to update? Because it looks like you might just have picked up your phone a bit too soon.
If you grab your phone as soon as the timer runs out, you're going to have artifacts. The timer runs out but maybe it's still gathering data.

Astro4130 said:
Lmao wtf? That is interesting to say the least.
Did you wait for the timer to run out and the small circular image preview window to update? Because it looks like you might just have picked up your phone a bit too soon.
If you grab your phone as soon as the timer runs out, you're going to have artifacts. The timer runs out but maybe it's still gathering data.i
Click to expand...
Click to collapse

I used to stay far away of my phone during nigth shoot (with tripod) and i still get this king of stanger things
i't only happen with light source, the rest is ok...
i just installed the update, i'll try tonight

UNIK97122 said:
I used to stay far away of my phone during nigth shoot
Click to expand...
Click to collapse
That's good!
But obviously the phone isn't moving itself, so it's either capturing light before you put the phone down, or it's *still* capturing light when you're picking up your phone. Otherwise you wouldn't be getting light trails.
Here's your problem: (in my estimation)

Astro4130 said:
That's good!
But obviously the phone isn't moving itself, so it's either capturing light before you put the phone down, or it's *still* capturing light when you're picking up your phone. Otherwise you wouldn't be getting light trails.
Here's your problem: (in my estimation)
Click to expand...
Click to collapse
Ok, i have to try that i think you're rigth i never had this issue with s20 ultra or s21 ultra

Related

fast capture bug

Anyone else find that quite often when going to take a quick 'blind' shot from standby the phone wakes up but doesn't go into camera mode instead shows the lock screen. Wouldn't mind if this was a rare occurance but it happens far too often that I think one of these times I will miss a quick shot because it doesn't work (defeating the whole idea around fast capture)
Another after the camera has successfully taken a photo from fast capture mode and you select the normal camera mode (instead of scene recognition) it can also jump back to the lock screen.
Anyone else have this problem? It's really bugging me!
I didn't use the fast mode very often but never had a problem.
I set it to only open the Camera without taking a photo, but it worked before.
Tried it couple of times but never had this problem.. Which version do you use?
Sent from my LT26i using XDA
I have this problem too. It only works once. If I want to use it the second time I'd have to open Advanced Task Killer and Kill the Camera tasks. Only then will it work.
I'm using .73 Singaporean. I guess something messed up during flashing, not sure =/
I have found another issue with FastCapture. When I click with fast capture its like a blind shot. No flash , no adjustment - image with fast capture often looks bad compared to image taken in same condition using Auto mode.

My Impression after 5 days

So I decided to write this little review to try talk about/point out/explain certain things that I thought other major reviewers (Engadget, The Verge, etc) didn't mention or didn't explain well enough, as well as things I do and don't like about the phone. (Don't let the Great Wall of Text scare you) Here goes!
The first thing I have to point out is how well this phone feels in your hand. I never want to put it down. Ever. That cold aluminum body feels amazing when you pick up the One and really drives home the flagship status of this phone. While this is great, I am terrified of dropping this phone. It feels like it would scratch very easily on a rough surface (I have yet to see a scratch, but I have been babying it until my case arrives). The aluminum feels very similar to the Macbook Pro case. While a lot of people are complaining about the false "zero gap" manufacturing, it virtually is zero gap. I have the slightest of space between the top aluminum strip on the front and the white band circumventing the phone. I would be hard pressed to fit even an eyelash in this gap, however. So far all intents and purposes, I think we can call it zero gap Anything larger than this, and I would consider returning it or waiting a few weeks for HTC to iron out the issue. Just ask to see the phone they give you before buying it and you can avoid this problem all together.
Sense 5 is a welcome upgrade and I don't miss CM 10.1 as much as I thought I would. My most missed feature is quick reply from the notification shade, but I'm living without it. This software flies through animations, opening apps, responding to input, scrolling, everything. Slick as oil. And the aesthetics of Sense 5 aren't too bad either. Not everything is rosy perfect though. Adding apps from the drawer to the homescreen is annoying. You have to tap and hold the app as you normally would. But then instead of transitioning to the home screen automatically so you can place the app somewhere, you have to first drag it all the way to the top left where it says "shortcut" and then it transitions to your homescreens. Gets old when you're setting up your home screen. Also, let's say you open an app by searching for it in your app drawer (not from the home screen). If you exit that app by hitting the home button, it does not send you home. Rather it sends you back to the notification drawer with all your apps. That's annoying. Pressing the back button also does not send you out of the notification drawer and to your homescreen like it normally does. You must hit home once again to enter your homescreen.
At first, I thought blink feed was gimicky. Just some marketing technique to set HTC apart in the consumer's mind. But after playing around with it, it has grown on me. The selection of news sources is small, but hopefully that will grow or allow you to add your own custom websites. I do find myself occasionally scrolling through it when waiting in line, the drive thru, waiting for someone, etc. Which was the original purpose anyway. I have not noticed a hit on battery life from this feature.
An annoying feature of the gallery is that in throws in all your Facebook Friend's photo albums into your gallery. Yes you read correctly. Jimmy Bob's recent Everglades field trip WILL show up in your gallery as well as other friend's albums. So far I have not figured out a way to remove this besides unlinking my phone from my facebook account (aka logging out of the app). While your photos have their own area/folder apart from these Facebook albums, it's still annoying to see the faces of people I never talk to in my own gallery.
Now onto the camera. There is definitely some truth behind the "UltraPixel" marketing. Compared to an iPhone 5 and Note 2, the One most definitely takes better pictures in low light settings. Even in extremely dark settings (night time with some light filtering in through closed blinds), the One is able to make out rough pictures, something the iPhone and Note 2 could not do at all. While the One is able to take pictures in very low light, this does not mean the pictures come out amazing or noiseless. Don't expect to just run out into the pitch black night and be able to photograph anything. In very low light settings, the pictures are still grainy and sometimes crappy. But most definitely better than the two phones mentioned already. All these comparisons were done with the flash off. Even with the flash on, the One still managed better photos in my opinion. They looked more natural and less like the came from a camera phone. Slightly lower than ideal lighting is where the One is able to shine. The other phone's flashes sometimes washed out or harshly lit up the scene while the One didn't even use the flash and took a great photo. Can't wait to use it more.
Zoes are pretty cool, another feature I initially thought was gimicky. The short clips appear as normal photos in your gallery, but then begin to randomly play like the photos in a Harry Potter movie. Looks pretty cool in person. A feature I haven't been able to try out is the "Event" categorizing of my photos. Basically the phone looks at the time and location where you took pictures, and tries to group them into "events". Think of these as different albums in your gallery. When you open an event, at the top there will be a highlights reel: basically a slideshow of your photos, zoes and perhaps videos (not 100% sure about the videos). It adds music, transitions, Instagram-esque filters and automatically starts playing. Watching your whole photo gallery come to life is pretty cool.
Other tid bits: there's a permanent power saver notification in your notification dropdown. Always there no matter what. There's an app that lets you remove it if you're rooted however (the app is somewhere in these forums). The front facing camera is a big upgrade from the HOXL one. Did I mention how amazing this phone feels? Finally, 32GB on an HTC flagship. 24.4GB available to you. Although the camera lens is slightly slightly slightly recessed, I still feel it can get scratched.
In the end, this is definitely the best Android phone I have handled and used (yes, including the S4 yes I said it). And I used to work in Best Buy Mobile until very recently, so I have handled my fair share of smartphones. I would highly recommend this phone to anyone and everyone.
Well this turned out a lot longer than I anticipated. Hope this shines some light on the One from the perspective of an everyday owner. Let me know if you have any questions!
TL;DR. Read it! This took [email protected]#$ing forever to type.
Congrats on getting away from Best Buy!
are we going to have one of these at 15 days 30 days etc etc ?
Great review! I would like to point out though that you can get rid of the power saver notification by long pressing it, going to app info, and force stopping it. It reappears when your battery gets low since it automatically turns on, but you can avoid looking at it most of the day!
Sent from my HTC One using xda app-developers app
Excellent review. I've had it 4 days and I guess I haven't opened my gallery since linking my Facebook account, cause that annoyance was new to me... Thanks for pointing it out!
One other thing that I feel isn't getting the attention it deserves is the addition of IR. I haven't had IR in a smartphone since my Treo, and I missed it. The first thing I did when I got my One was setup all my TV's/Receivers to be controlled by my phone.
Wallaby8 said:
Great review! I would like to point out though that you can get rid of the power saver notification by long pressing it, going to app info, and force stopping it. It reappears when your battery gets low since it automatically turns on, but you can avoid looking at it most of the day!
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Thanks for this tidbit.. It would be nice if the "show notifications" option allowed you to select/deselect...
The chassis is zero gap. the speaker covers are add-ons to the chassis.
To add apps, widgets and shortcuts to your screens long press any blank area for your home screens and the popup will allow you to select said icons to which ever screen you want by highlighting it with a tap 1st. It will put the icon in the first available space starting from the top left but you can then move it.
I haven't setup Facebook yet but I have read there is a setting in the gallery to un-check this option. *Edit* My bad. The only way to stop pic syncing from Facebook is by not allowing Facebook to sync in the 1st place. Not an ideal solution but all there is atm.
http://forum.xda-developers.com/showthread.php?t=2197998
Lastly, with pics/camera. Set sharpness to -1 and there will be much less post processing. (Credit hamdir) I think you'll like the pics even more!
Hope this helps.
Thanks!! it was helpful.
Yeah I haven't had a chance to test out the IR but I've heard its pretty cool. But it may not work on cases that cover the button and I wish they allowed you to hit "hide notifications" it almost looks like they went our of their way to block that setting lol
Sent from my HTC One using xda app-developers app
If you long press on the 'Power Saver' notification and go to App Info, you can force close that app. Then the notification will no longer be there. Each time the phone reboots, you'll see it and need to do it again, but I did it once and haven't had to reboot for any reason. Notification Gone!

[Q] List of problems in Galaxy S3 I9300, international version

I purchased my SGS3 about 4 months ago from the middle-east.
I have a series of problems (possibly problems cause I am new to Android phones). I am listing them down here in hope that someone will tell me how to solve them.
The flash of blue
This happened once or twice about a month ago. Whenever I pressed the power button to unlock the phone, the complete screen went solid blue for a flash of a second and then I saw the flower on the home screen.
Is this a hardware issue ? Signs of failing hardware ?
The home screen redraw / lag issue
When I press the home button to exit an app, say Chrome, the screen re-draws itself. The icons take some time to show up back on the screen.
Initially I thought it was related to cache being full. However, cleaning it using ES Task Manager was of no help. The re-drawing continues.
I also disabled the SVoice on double-click home button. No
I saw a YouTube video which says that there is a bug fix but it is available only for UK phones.
Here is the video: /watch?v=5uYw3mVhiuY
Again, is it a failing GPU ?
The grainy screen
Title says it all. The screen seems to be grainy. The grains seems to be more visible under low brightness and on grayish backgrounds. I tested the screen using the screen tester that comes with ES Task Manager. When the color goes to whitish-gray, I can see the grains. They are in bands - horizontal and vertical.
Low quality display
This is not related to grainy screen. This is related to the pulling down of notification menu.
I happened to pull it down slowly while goofing around.
I noticed that the quality of the display gradually reduces as I pull it down. When my finger is near the last one-third of the screen, I see that blue color gets split into bands. A little further down, it looks like the background is some very low quality image.
The bit depth seems to be reducing, if that is a proper term.
Low RAM even on idle
Even when I use ES Task Manager to kill the apps, all I usually have remaining is 323 MB of the 800 MB of RAM that is there in the phone.
Why ?
Lag when opening settings
There is also a lag when I open different settings from settings menu.
If I click on the battery settings, there is a visible lag before the actual battery information pop up.
I know that was a lot of rant but being a beginner, I have no clue how to go about solving any of these.
Thanks for reading.
I hope you can help me solve most of these. If not, please let me know if I should return the phone to Samsung.
As for usage, very light use for casual gaming, web browsing, YouTube videos, reading books.
I haven't dropped the phone at all nor have I modded it in any way.
I have tested it using AnTuTu and it gives my phone 16000+ points. Does that indicate phone is fine ?
Basics read first.
http://forum.xda-developers.com/showthread.php?t=2344125
Critical you read the first two posts .
[the reply has been deleted by the OP]
JJEgan said:
Basics read first.
http://forum.xda-developers.com/showthread.php?t=2344125
Critical you read the first two posts .
Click to expand...
Click to collapse
So, sir, you are basically saying that I must root the phone ?
littleandroidkid said:
So, sir, you are basically saying that I must root the phone ?
Click to expand...
Click to collapse
No i am saying read and understand the basics first .as you dont have a clue
Then search for your problems .
Or take the phone to s service centre and let them see multiple problems .
Though your warranty is initially with the seller Samsung warranty is an extra limited warranty .
littleandroidkid said:
I purchased my SGS3 about 4 months ago from the middle-east.
I have a series of problems (possibly problems cause I am new to Android phones). I am listing them down here in hope that someone will tell me how to solve them.
The flash of blue
This happened once or twice about a month ago. Whenever I pressed the power button to unlock the phone, the complete screen went solid blue for a flash of a second and then I saw the flower on the home screen.
Is this a hardware issue ? Signs of failing hardware ?
this happens for everyone no matter what! this just appears randomly and this isn't any problem so far!
The home screen redraw / lag issue
When I press the home button to exit an app, say Chrome, the screen re-draws itself. The icons take some time to show up back on the screen.
Initially I thought it was related to cache being full. However, cleaning it using ES Task Manager was of no help. The re-drawing continues.
I also disabled the SVoice on double-click home button. No
it depends mostly on the background processes! the less they are, the less the lag will be.
I saw a YouTube video which says that there is a bug fix but it is available only for UK phones.
Here is the video: /watch?v=5uYw3mVhiuY
this firmware is way too old buddy! it's 4.0.4! we are already nearer to 4.3! the XXEMG4 and the later firmwares are the latest and there is much less lag when you press the home button like redrawing of apps.
Again, is it a failing GPU ?
The grainy screen
Title says it all. The screen seems to be grainy. The grains seems to be more visible under low brightness and on grayish backgrounds. I tested the screen using the screen tester that comes with ES Task Manager. When the color goes to whitish-gray, I can see the grains. They are in bands - horizontal and vertical.
can't answer this! i have no such problems.
Low quality display
This is not related to grainy screen. This is related to the pulling down of notification menu.
I happened to pull it down slowly while goofing around.
I noticed that the quality of the display gradually reduces as I pull it down. When my finger is near the last one-third of the screen, I see that blue color gets split into bands. A little further down, it looks like the background is some very low quality image.
The bit depth seems to be reducing, if that is a proper term.
this never happened to me and never been reported so far.
Low RAM even on idle
Even when I use ES Task Manager to kill the apps, all I usually have remaining is 323 MB of the 800 MB of RAM that is there in the phone.
Why ?
more free ram? try rooting and use greenify
Lag when opening settings
There is also a lag when I open different settings from settings menu.
If I click on the battery settings, there is a visible lag before the actual battery information pop up.
never happened to me! can't answer this either!
I know that was a lot of rant but being a beginner, I have no clue how to go about solving any of these.
Thanks for reading.
I hope you can help me solve most of these. If not, please let me know if I should return the phone to Samsung.
As for usage, very light use for casual gaming, web browsing, YouTube videos, reading books.
I haven't dropped the phone at all nor have I modded it in any way.
I have tested it using AnTuTu and it gives my phone 16000+ points. Does that indicate phone is fine ?
Click to expand...
Click to collapse
benchmarks vary second to second and they don't mean much.
have a good day :good:

[Design Complaints] List your KitKat Issues Here

I didn't see a thread to list any problems / issues that you have with the new TMO KitKat release, so I created this one! I'll start:
With the new version, I can't put Google Now on the main lockscreen. It is placed on the lockscreen to the right of the initial lock screen, but I have to swipe to see that, and I may as well just unlock the device, where the Google Now widget is on my home screen. With 4.3 I had that Google Now widget on the main lock screen.
For those who may not have used it, one can swipe left on the lockscreen and view widgets. More screens can be added, although the list of widgets available for the lockscreen is somewhat limited.
stevedebi said:
I didn't see a thread to list any problems / issues that you have with the new TMO KitKat release, so I created this one! I'll start:
Click to expand...
Click to collapse
HD 720/1080p MP4 videos (downloaded HD music videos) stutter occasionally and feel like they maybe slightly out of audio sync. Contrast seems lower and brightness seems to high, faces seem more washed out and seems not as high resolution as previous 4.3 and 4.1.2. I see more blocks and pixelation that I remember.
Beats Audio does not sound as good, less bass and lower highs make it sound noticeably worse especially on headphones.
Weird wallpaper issue when using my own wallpaper. After certain length of time in apps like chrome or newsstand, after exiting, the wallpaper, if not on BlinkFeed, is not extended all the way past the dock. There appears a shadow affect or crop issue were the scrolls bar is. If you scroll to right and back it fixes.
Poor battery life, but this could be an issue with certain apps like Google Plus (it just used my entire 500mb in a couple hours with no auto backup or photo backup).
A little sluggish in certain system menus that you wouldnt think it would be, cant remember which ones, could be while moving folders around.
When WiFi optimization is on, it frequently does not want to reconnect well after leaving a wifi area and returning. It shows connected but speed is very slow.
The HTC Messaging app contact photo issue from 4.3 has been fixed
Personally I think they restricted the memory requirement too much for phones with more than 1gb ram.
I would downgrade back to 4.3 but dont know how
Ive gone from 4.1.2 to 4.3 to 4.4.2 within only a few days so I was kinda familiar with how things worked on the previous versions before I updated to 4.4.2, plus I have OCD)
It's good to hear the 4.3 messaging contact picture bug is fixed. Too bad I won't be updating to 4.4. No flash. Lame
Sent from my HTC One using Tapatalk
thevuman said:
It's good to hear the 4.3 messaging contact picture bug is fixed. Too bad I won't be updating to 4.4. No flash. Lame
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I hadn't realized Flash didn't work. I don't really use it. It is odd, since the flash player is still installed on my device. Stupid Google...
Got Flash working
I got flash working on my kitkat by using the following instructions:
http://www.cultofandroid.com/49840/install-flash-player-android-4-4-kitkat/
I realized today that the zoom bar for the camera is gone, so now a pinch is required.
Sent from my HTC One using xda app-developers app
Two issues I'm having:
- When I connect to my external speaker via bluetooth, my wifi speed drops tremendously. Didn't happen before.
- My screen keeps randomly turning on. It's very annoying. Can't find a reason or a setting that could be causing it.
Also (this one isn't really a "bug"), when I plug in my phone, the screen turns on. I remember previous HTC phones used to do this, but they stopped it with the One, which I liked. But unfortunately it's back now
My picture quality is way down with this update. On 4.3 I had the stock camera app and the Nexus 5 camera app on it and they took great photos and corrected the faint purple hue I'd get sometimes. On 4.4 there is tons of noise and color hues even in bright lit rooms! So I'm back on 4.3 for now and the camera is great again.
Battery life is worse for me
After 5 days with KitKat now, battery life has not improved. I used to burn at about 3-3.5% / hour in a normal day on 4.3 JB. It is now around 4.5-5% / hour. The battery use screen on Sense does not offer any helpful information either. Now, BetterBatteryStats is unable to collect partial wakelock information (it can with root, which I don't have).
BBS does allow me to see that my CPU is in deep sleep about 7 out of the last 8.5 hours. That doesn't seem right. I can't see any apps that would be waking it that much and I have only had screen on for 15-20 minutes reading email, etc. It seems like something is hold the CPU awake, but BBS won't tell me any more.
I have turned off Blinkfeed and Auto sync and it made no difference. I am starting to disable apps now.
Any other suggestions on how to troubleshoot this? (preferably without rooting)
rjkmadison said:
After 5 days with KitKat now, battery life has not improved. I used to burn at about 3-3.5% / hour in a normal day on 4.3 JB. It is now around 4.5-5% / hour. The battery use screen on Sense does not offer any helpful information either. Now, BetterBatteryStats is unable to collect partial wakelock information (it can with root, which I don't have).
BBS does allow me to see that my CPU is in deep sleep about 7 out of the last 8.5 hours. That doesn't seem right. I can't see any apps that would be waking it that much and I have only had screen on for 15-20 minutes reading email, etc. It seems like something is hold the CPU awake, but BBS won't tell me any more.
I have turned off Blinkfeed and Auto sync and it made no difference. I am starting to disable apps now.
Any other suggestions on how to troubleshoot this? (preferably without rooting)
Click to expand...
Click to collapse
Turn off automatic sync for all applications, shut off GPS (set location status to medium or low).
stevedebi said:
Turn off automatic sync for all applications, shut off GPS (set location status to medium or low).
Click to expand...
Click to collapse
Thanks. I had already done both of those.
Keep pushing the suggestions. I am trying to see if I can correct without a factory reset.
Well, I seem to have fixed my battery drain issues. I did a factory reset and started from scratch. *gah*
I did do an adb backup before, but it wouldn't restore. So, the upside is I can setup everything from scratch and add apps, etc. one at a time.
no more option to set lockscreen wallpaper......sux
HTC 1

LG V30 Photos not saving on quick exit of camera app/task switch

Hi,
I am using a V30 with Android 8.0.0 and noticed several times, that photos disappeared/where not stored, that I took.
I first noticed, that I was searching for pictures and could not find them, although I was sure I had taken them.
It is reproducable (storage SD card, but also internal). If I open the camera app, snap a picture and close the app (e.g. press home right after the picture was taken, or use task manager) the picture is not stored.
Has anybody else noticed? Any fix? This is a major issue for me, since now I need to "check" if the picture got really stored, every time.
Here a quick screenrecording
https://youtu.be/urZMFlvU8jk
The "fix" is stop what you're doing. Don't close the camera app before the picture finishes being processed. You are the one stopping the picture from being saved.
HDR actually takes several pictures at once and combines them to form a "best" picture. You're closing the camera app before it can finish.
When you take a picture, a thumbnail will appear lower right IN the camera viewer. When that appears, the picture has finished. Then you can close the camera app.
In your video I see one time you actually let the picture thumbnail appear before closing the camera. That's what you need to do every time. WHY are you trying to close the camera before the picture finishes being processed?
you are not helping!
I don "close" the app, I just switch (multitasking) to home or to other apps. All my other phones do this without a problem.
Especially when "snapping" things, I take a picture, and then press power button an put my phone back in the pocket.
I expect an app to continue in the background!
In the video I switch to home very quickly for demonstration purposes. But in real life it can take 2-3 seconds till the photo is saved. That is how I lost many quick shots.
I just tried on a 6 year old phone. It would continue to use the flash and take the picture, even if I press home button....
I also tried on iPhone, and LG G4, they take the picture and save it. Only my V30 needs me to "wait" till it is finished. Unacceptable when
I also noticed that pressing home during a video will abort the video.... But pressing "stop" and then home will properly save it.
carlaron said:
I just tried on a 6 year old phone. It would continue to use the flash and take the picture, even if I press home button....
I also tried on iPhone, and LG G4, they take the picture and save it. Only my V30 needs me to "wait" till it is finished. Unacceptable when
Click to expand...
Click to collapse
Your 6 year old phone doesn't use HDR, and pictures are not as good.
I can't replicate your problem. Even if I hit home button, the picture takes.
Are you running total stock firmware? Do you have any kind of battery saver app that kills background apps?
ChazzMatt said:
Your 6 year old phone doesn't use HDR, and pictures are not as good.
I can't replicate your problem. Even if I hit home button, the picture takes.
Are you running total stock firmware? Do you have any kind of battery saver app that kills background apps?
Click to expand...
Click to collapse
I don't have the app set to take HDR, so why would it do so? And why is HDR an excuse to not store a picture when the app is not in the foreground? (btw, the G4 pictures look better than the V30s.... I like it for the wide angle) the camera is not great on the V30, but that is not the point.
So, when you hit the shutter button, wait till the screen "blinks white" to confirm the picture was taken, then press home before the preview is displayed, the picture is stored?
What version of Android are you running? 7 or 8?
You store to SD or internal?
I use stock, just the the Android 8 Update. No battery savers, etc. (they don't make sense anyways).
carlaron said:
I don't have the app set to take HDR, so why would it do so? And why is HDR an excuse to not store a picture when the app is not in the foreground? (btw, the G4 pictures look better than the V30s.... I like it for the wide angle) the camera is not great on the V30, but that is not the point.
So, when you hit the shutter button, wait till the screen "blinks white" to confirm the picture was taken, then press home before the preview is displayed, the picture is stored?
What version of Android are you running? 7 or 8?
You store to SD or internal?
I use stock, just the the Android 8 Update. No battery savers, etc. (they don't make sense anyways).
Click to expand...
Click to collapse
Internal memory storage. US998 20G with January 2019 security patch.
I was just asking about the battery saver because something seems to be shutting of your camera, when it goes to background.
I disagree about LG G4 camera being better.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Internal memory storage. US998 20G with January 2019 security patch.
I was just asking about the battery saver because something seems to be shutting of your camera, when it goes to background.
I disagree about LG G4 camera being better.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
I have the european version. H930 , HW Rev. 1.1; SW V21p-EUR-XX, SecPatch form Nov18, nothing newer available.
I checked the app settings, "Camera" was not set to "exclude from energy saving", but switching that on/off did not change anything.
Is anybody else able to reproduce this? It feels like the Pixel3 bug.
Just found this thread:
https://forum.xda-developers.com/lg-v30/help/camera-photos-randomly-saved-t3859803
carlaron said:
So, when you hit the shutter button, wait till the screen "blinks white" to confirm the picture was taken, then press home before the preview is displayed, the picture is stored?
Click to expand...
Click to collapse
On mine, yes. I tried to mess it up the way you do, but couldn't make it happen.
But I normally never do that. Why would I take a picture without looking at it? I always open the thumbnail picture to see if it was good.
I also just took six shots quickly back to back, so I don't understand how you are MISSING shots? Why are you so interested in closing out the camera immediately after taking a picture? What if you want to take another picture, even better?
---------- Post added at 12:24 AM ---------- Previous post was at 12:21 AM ----------
carlaron said:
Just found this thread:
https://forum.xda-developers.com/lg-v30/help/camera-photos-randomly-saved-t3859803
Click to expand...
Click to collapse
I can't replicate it, but don't do the bolded part:
jaysus145 said:
It happens to me sometimes as well, but I think I pinned down the situation when it happens: When I use the quick launch action (double press vol-down) from a locked screen, snap a photo, then turn off the screen before I see the photo preview appear. If I remember to wait to see the photo appear it always saves the photo.
Click to expand...
Click to collapse
Mine saves. But if you want to make SURE it saves, wait for the thumbnail before closing the camera display.
---------- Post added at 12:28 AM ---------- Previous post was at 12:24 AM ----------
carlaron said:
In the video I switch to home very quickly for demonstration purposes. But in real life it can take 2-3 seconds till the photo is saved. That is how I lost many quick shots.
Click to expand...
Click to collapse
You're losing shots because you're switching away from the camera before it finishes.
What is so important that you need to go to something else while taking an important picture?
ChazzMatt said:
On mine, yes. I tried to mess it up the way you do, but couldn't make it happen.
But I normally never do that. Why would I take a picture without looking at it? I always open the thumbnail picture to see if it was good.
I also just took six shots quickly back to back, so I don't understand how you are MISSING shots? Why are you so interested in closing out the camera immediately after taking a picture? What if you want to take another picture, even better?
---------- Post added at 12:24 AM ---------- Previous post was at 12:21 AM ----------
I can't replicate it, but don't do the bolded part:
Mine saves. But if you want to make SURE it saves, wait for the thumbnail before closing the camera display.
---------- Post added at 12:28 AM ---------- Previous post was at 12:24 AM ----------
You're losing shots because you're switching away from the camera before it finishes.
What is so important that you need to go to something else while taking an important picture?
Click to expand...
Click to collapse
I don't close the camera app! I multitask and I work fast. Its just my standard workflow for years now. And I am not used to a phone/app not completing an operation.
Maybe this is a problem on the european version of the phone.
Why do all other phones correctly multitask, and why does my LG V30 camera app not do so? Why is going to home or switching off the screen "canceling" the picture saving process?
Maybe you use your phone differently, that does not mean I am misusing it.
While riding my bike, I pull out my phone, snap a pic of a roadsign, etc. and stow it....
Or I take a picture, switch to my messaging app and want to attach it.
Bum... picture is gone. Why?
What I did in the linked video is for demonstration purposes how to reproduce in 100% of the cases.
All other phones that I tried continued to store a photo, even when going to home screen.
My issue is, that sometimes I am in a rush, and then I loose my photo... Since this has not happend on any other phones, this really bothers me.
carlaron said:
I don't close the camera app! I multitask and I work fast. Its just my standard workflow for years now. And I am not used to a phone/app not completing an operation.
Maybe this is a problem on the european version of the phone.
Why do all other phones correctly multitask, and why does my LG V30 camera app not do so? Why is going to home or switching off the screen "canceling" the picture saving process?
Maybe you use your phone differently, that does not mean I am misusing it.
While riding my bike, I pull out my phone, snap a pic of a roadsign, etc. and stow it....
Or I take a picture, switch to my messaging app and want to attach it.
Bum... picture is gone. Why?
What I did in the linked video is for demonstration purposes how to reproduce in 100% of the cases.
All other phones that I tried continued to store a photo, even when going to home screen.
My issue is, that sometimes I am in a rush, and then I loose my photo... Since this has not happend on any other phones, this really bothers me.
Click to expand...
Click to collapse
Well, I just looked at @jaysus145 posts and he has US998 like me, and it happened with him. So it must not be just European it's happening with.
But I really did try to hit the button, hit home, and then go back to see if you're was there and it was. However I'm using Nova launcher not LG launcher, if that makes a difference.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Well, I just looked at @jaysus145 posts and he has US998 like me, and it happened with him. So it must not be just European it's happening with.
But I really did try to hit the button, hit home, and then go back to see if you're was there and it was. However I'm using Nova launcher not LG launcher, if that makes a difference.
Click to expand...
Click to collapse
Yeah US998 & Nova Launcher. It's not ideal, but I know what causes it, so it is easy to avoid going forward. I mean, it is literally an extra second worth of time to make sure the photo saves.
I also know how to avoid this, but since it just happens sometimes that I take a picture and move on, it bothers me, that I loose those pictures, just because I forget to verify.
I wonder if this is caused by the app, by the camera hardware, or something else; or if I have a strange setting/config that causes it.
Also interesting if more people can reproduce it.....
I have reproduced
You have a smartphone with image processor, not a DSLR system camera. The processor needs time to create the image. You simply can't shoot and then swap/multitask away from the camera app. You have to wait till you see the mini shot is visible in the lower right corner.
I have tested with and without HDR and with battery saver on and off. Same matter for all settings.
asvaberg said:
I have reproduced
You have a smartphone with image processor, not a DSLR system camera. The processor needs time to create the image. You simply can't shoot and then swap/multitask away from the camera app. You have to wait till you see the mini shot is visible in the lower right corner.
I have tested with and without HDR and with battery saver on and off. Same matter for all settings.
Click to expand...
Click to collapse
All smartphones that I tried, except for V30 store a picture properly, if I hit the shutter, wait till it takes and then go to homescreen! Also other users report they can switch tasks and the picture is stored, so what is your point "smartphone <> DSLR"; I know how to workaround on the V30, but I want to understand, why my phone (and some other) display this issue.
What's your problem then? You write: "hit the shutter, wait till it takes....."
Exactly what we are trying to tell you.....
asvaberg said:
What's your problem then? You write: "hit the shutter, wait till it takes....."
Exactly what we are trying to tell you.....
Click to expand...
Click to collapse
And if I switch apps, or go to home the picture is gone! Shuttersound and screen flashing white is not reliable.
When the phone is locked, I got it to show up in the preview window, and still loose the photo. Don't ever tell me again I am using it wrong. LGs implementation is unreliable or buggy.
In general I know how to avoid this bug in my LG V30 by waiting several seconds after every picture was taken, and by opening the preview to confirm, but I still don't like the iimplementation. I was looking for some experts around here who might have come across this problem and maybe have proper explanation/solution.
So if you just feel I am using it wrong, or don't see this as a problem, keep it to yourself, you are not helping.!
Today at work, I tried 4 different phones from my colleagues. None of them behaved like my V30. So this must be a bug (SW/HW/driber) or really bad design by LG....
Neither google pixel 2, nor samsung s8, nor iphone X nor some cheap huawei phone (i forgot the model) would discard a picture taken, just because I press home, or open taskmanager shortly after pressing the shutter. They would all continue to store the image. I tried on front and rear camera.
I have this issue as well. It baffled me why pictures would go missing, then figured it out some time ago.
I'm on VS99620d on a sprint phone.
@carlaron I am sorry I couldn't help you.
I have been using my V30 for half a year now. My previous phone was a Moto Z Play and before that a Sony Z5 Compact and iPhone.
I have taken over 5000 pictures over the last two-three years and I have never had any trouble with the V30 in the way you describe.
That said, I don't have the need to quickly shift between apps or "go home" when I take a picture. I wait until it's shown in the mini-display.

Categories

Resources