Oke, ik have experienced this problem since i have bought my XDA.
The problem: When u want to see your level of battery, it says;
"Battery power level remaining: Uknown"
This also happens when i just unplugged my XDA from the battery loader!.
When u get this signal, your XDA is starting to work very very slow. And your telephone function automatically shuts itself off!
You can try to reset and har reset for like a thousand times. It don't work
The only method is to plug in on your battery loader again.
I have also checked my remaining memory and the programs that are still running. The memory is oke, and i have shut al the running programs.
Is there anything that can be done to shop this mayhem! :twisted:
Will this problem be solved with a new ROM upgrade?
The supplied battery level meter is lacking to say the least. I would recomend "Spb GPRS Monitor 1.7" which not only does the job but also monitors your data useage.
Tim
Use the following free tool to show your battery status on the today screen;
http://www.louterrailloune.com/todaysinfo.html
Sorry I made a mistake, I will try again:
I have the same problem, but it happens only, when my battery status is below 80 %:
When I switch off my telephone via Display touch, it works. When I then want to switch it on, it doesn't work and my XDA is very very slow and the battery status is "unknown", too.
After connection with the charger and switching on the telephone I notice this:
First the LED ist yellow, this is ok. When I swicht on the telephone, the LED is red for a short time (battery status very low), then it doesn't blink, then it is yellow again and my telephone is on.
For two time I couldn't even switch on the whole xda, only a soft reset worked.
I contacted the German O2 hotline an they said, I should upgrade to ROM-version 3.14.16 GER and Radio version 4.08. I did it, but this didn't solve my problem! I gues there is a hardware defect with the battery and I hove to contact the German O2 hotline again.
If you have mor informations please write a mail to [email protected]. When I get a solution I will write again.
Thank you
Uli Dierkes
In Addition to my previous mail I heard this problem will only occur with non-O2-SIM-Cards, is that right?
I have a vodafone-sim-card. A test with a SIM-Card von O2 in a German O2-Shop didn't show these problems.
Uli
SIM Card.
I think I know of the problem you are refering too. Sometimes you lose your signal and then the only way to get it back is to plug it into the cradle? When this happens the battery indicated also shows as unknown.
It is definatly a SIM card problem. Newer SIM cards work fine. Try and get a newer card from your phone company - they will probably charge you for it :-/
Batterry level Unknown: Phone automatically shutdown
The problem: When u want to see your level of battery, it says;
"Battery power level remaining: Uknown"
This also happens when i just unplugged my XDA from the battery loader!.
When u get this signal, your XDA is starting to work very very slow. And your telephone function automatically shuts itself off!
You can try to reset and har reset for like a thousand times. It don't work
The only method is to plug in on your battery loader again.
Click to expand...
Click to collapse
I have the same problem as above. I already upgraded from radio version from 4.16 to 4.17. BUt the same problem. I am using a new SIM card with a 64k provided by Smart Philiipines.
Has somebody out there solve this problem?
Jose
Related
The SX56 GSM/RADIO STACK BOOT ERROR is definitely a battery issue, and I
think all of these RSU upgrade workarounds fail to take this into account.
Here's my 2 day hell experience with my SX56, PW10B1 originally AT&T, bought
on Ebay and with the help of this forum, unlocked and flashed new rom
switched to T-mobile with no problems. I used this phone for 5 months with
this Romset, without any glitches whatsoever.
ROM 4.00.21 ENG 8/11/03
Radio 6.12
GSM 324e4
Saturday night I'm driving down the highway, talking on the phone, I get another call, switch over, tell em I'll call em right back, finish my original phone call, go to call the other caller back, and my screen is FROZEN. I pull over and do a reset (soft), no GSM or Radio stack. Phone hangs on boot screen. Only displays ROM# on hanging boot screen.
I get home, do a hard reset, wallaby bootloader 5.15 says GSM ERROR. I reflashed the rom from an SD backup I had saved, still no GSM or Radio stack, but It boots after waiting for 20 minutes. NO GSM, RADIO, OR IMEI# in system info.
The one thing that stood out is the fact that the bootloader had no GSM, so any upgrading of the stack RSU or otherwise seemed pointless, since the bootloader had no idea the phone was even a phone. But I tried those rsu upgrades and got to the 1% screen of death. After 4 or 5 attempts that proved useless, no matter what I installed, then deleted from the
windows/startup folder, IT JUST WOULDN'T WORK.
I was convinced that somehow the chip became physically corrupted, since at the bootloader level the phone was not aware of it's radio, gsm, or IMEI#.
I gave up after many many hours and called SIEMENS tech support monday morning.
I described the problem to them (GSM ERROR AT BOOT) and they told me that the GSM chip needed to be reflashed by them, that there was nothing I could do for the phone to fix it myself.
My phone's build date of 12/02 put it out of warranty, and since I bought it 2nd party (on EBAY) the repair would be handled by their out of warranty department. They gave me that phone number (it's a subcontractor, not SIEMENS that does the repair).
I called them and explained the problem, they told me that this repair would cost $US 215.00. I asked them if they had a special rate since so many people were having this identical problem, no sir 215 is the price. In order to get an RMA#, they wanted my credit card# so that they could authorize the funds (BEFORE RECEIVING AND DIAGNOSING THE PHONE). I told them to give me a day to think about it, and that I'd call back.
One thing I noticed during all of the booting/rebooting was the fact that the CHARGING light was dead. My battery had plenty of power, but the phone was reporting battery status "UNKNOWN". When I switched between cradle power or battery the indicator never changed, simply saying status "unknown".
I had an old nokia cell that I took apart when I broke the charging socket off of the circuit board. I opened the phone and with rubber bands, held the socket on the board and charged the battery with the phone out of it's case.
This got me thinking about the sx56 battery, and I had a brainstorm!
I did a google search for SX56 battery replacement and found
http://www.pdainternalbattery.com/siemensinstall.html
I took the phone apart (TORX #6) and removed the battery. with the battery out and the back off of the phone, I held in the rocker switch that checks if the back is on.
I connected the phone to my PC for power via USB, and it started right up!
The GSM and Radio stacks came back, and the charge light went from off to green!
I put the battery and back on the phone, rebooted and the battery charge light turned amber, the phone said charging. The IMEI # is back, and I put in a SIM and can make calls.
I bet a lot of people are having this battery issue, and when they lose that Radio stack, immediately try to upgrade it.
By removing the battery, my Stack AND IMEI came back, proving that it was never really gone in the 1st place.
I don't know about all of the STACK upgrading, but this worked for me.
Anyway siemens was going to charge US$215.00 to fix it,
and all they would do is open and close the case......
hello. Thanks for sharing. But in this case you just need to reset the battery hold and wait about 2 minutes then press it again. But most of our situations are the radio stack is need to flash. or problem with battery circuit. Anyhow, thanks.
should i?
Hey man!
I have the same problem.
I was upgrading the RSU and it froze. I did a soft reset and it hangs at 1% while installing the programme B again.
No RSU, No IMEI and no battery right now.
Let me know if I should try this. I would try anything now to bring my phone back to life....
My girlfriend is trying to call me and she can't She'll kill me!!!!
Hey!
I tried this and it worked.
XDA is back but still no RSU and no IMEI!!! The phone still is not working and it works only if the charger is attached and there is no light in LED.
Anything else?
I am desperate and would try anything now!
Cheers guys!
You help a lot!
hi. I think there is notthing we can do to fix this problem.(I have same problem). When the Radio Stack die it means the light indicator will not turn on. It turn red then no light appear. The only one thing we can do is to hope someone creates a radio stack on the SD card so we can fix it in the loading mode. There is no way we can upgrade the radio stack in the window if the radio stack dies.
Regards,
hoanghon
P.S. Someone please correct me if I am wrong.
I Fixed this EXACT problem. Re-Read my original post (top of thread)
GET RID OF ANY RSU UPGRADE FILES FROM THE \WINDOWS
AND WINDOWS\STARTUP BEFORE YOU DO ANY OF THIS.
I took the battery out of my phone, left the back off of phone. hooked it up to charging cable. There is a small switch in the phone that is held closed by the phone's back cover. HOLD this switch in, and power up your unit. The charging light turns green, and the GSM and RADIO #'s will display on boot.
SEND ME PM's if you still have trouble, and I'll try to help you further, or you can mail me your unit.
hi. when the radio stack is error. you can't do anything to fix the radio stack. even you change a new battery it wont help. Trust me. You can search for this problem on this site. re flash the radio stack in bootloading mode is one sollution. Second solution is to replace the chip.
or change the mainboard.
SX56 GSM ERROR, But....
Ok, I'm gonna type this once more, and again, this is what worked in MY situation, if it doesn't work for you, good luck trying to reflash the radio stack, you can't, and here's why.
My phone froze after handling a call-waiting phone call.
When I rebooted, the GSM and RSU and IMEI were gone.
Bootloader said GSM ERROR. You can't flash anything when the bootloader doesn't see the GSM, RStack, or IMEI.
Compare your home PC to your XDA, and follow the process.
Take your home PC, boot to the BIOS (BOOTLOADER) . Set the PRIMARY HD to "NONE" .
Reboot. Your PC will be dead, it will say insert system disk, (GSM ERROR) why? Your BIOS (IE BOOTLOADER) doesn't see your HD.
Now try to use software (IE SD REFLASH) to find the HD, you can't. Any work on the HD (GSM RADIO STACK) is impossible.
Try to upgrade software on a PC if the BIOS can't see the HD.
For whatever unknown reason, my phone (BOOTLOADER) lost it's ability to see the GSM IMEI and RADIO. From all of the talk about this design error, it is obvious that the power circuit is involved.
You are saying
hi. when the radio stack is error. you can't do anything to fix the radio stack. even you change a new battery it wont help. Trust me.
Click to expand...
Click to collapse
When I did my trick removing the battery from the loop, the GSM REAPPEARED in the BOOTLOADER. How could this happen if the chip was bad? The GSM Error appeared because of a fluke in the power circuit, not because of a chip error.
Resetting the circuit (Removing battery and powering up without it) allowed the BOOTLOADER to see the GSM and IMEI and RADIO. They were ALWAYS THERE, just not seen by the BOOTLOADER.
THE GSM ERROR IS A RESULT OF THE CHARGING CIRCUIT ERROR, NOT THE CAUSE OF IT
SIEMENS THEMSELVES told me there was nothing I could do to fix this problem, and that I NEEDED a NEW CHIP. They were ready to take my $215.00. My solution proves, that in my phone, the CHIP was never the problem, only a symptom, do you get it yet?
Im sure there are phones out there with bad chips on the board, maybe thats what you have, and why nothing works for you. Don't be so quick to say my way won't work, because it did work, it saved me a lot of money, and it will probably work for someone else, will you believe it then?
The number of people that face this issue leads me to believe it is a hardware error, in the charging circuit, not with the chip that holds GSM IMEI RS data.
You know, my phone works. You should fix yours (or have someone else do it for you), then call me, and we'll continue this debate there.
hi. Thanks for your post. but our situation is not yours. We killed the radio stack by upgrading the radio stack. Result dead radio stack. As I said, your situation is easy-just press the battery button and wait 60 seconds and re-press it again. The solution is solved. If the radio stack was easy to fix, we would never spend money to fix on it.
Best Regards,
Hoanghon.
P.S. I believe that you fix you pda phone. but it is not the same our case.
Hello XDA-Users....
I've got a little problem with my xda-device.
It's just doing not much. If i attach the device to the cradle. The system turned on and is beginning to start the ROM (I see the T-Mobile screen). I-ve got the hint that the installed ROM is 3.13. Radiostack and Protocol is empty. -> should be then GSM-Error in the bootloader.
After all this messages i've got an short "pling" (beep) of the device, and it all begins from starting....
I can not enter bootloader (nothing happens) and the battery won't be charged..... (There is no light)
I've checked already the fuse of the device. Looks good. What else do i have for possibilities to get the device working again? That the GSM-Part does not work is not important. I need the device just for testing and installing new software to include in the kitchen. So the phone function is not needed.
The battery semms to work, I still got some Volt if i check it with the multimeter.
Anyone have some tips for me?
Stefan
Have you looked at the connector on the base of the xda under magnification, it may be a bent pin on that or on the cradle that is preventing charging.
Connector looks good.
If i conect it, the device is getting power.
When i disconnect the cable / cradle the device stops doing anything and goes off.
If i do an hard reset with connected USB-cable, nothing happens.
If i try enter bootloader the display is flashing until i refuse the power button. Than endless "booting" starts again...
Stefan
It does sound like a low power situation, I think the gsm will not switch in unless there is sufficient power. If you need a battery I have one here that was removed from an xda a few months ago but should be fine, send me your address if you need it and I will give it to you.
That previous post was from me. Also have you checked that you dont have a stuck button.?
The buttons looks fine. tested them already. So that isn't the fault *damn*
If you can send me the battery, that would be very nice.
Maybe it's really the probelm. But i think, if the battery is in bad condition, there should be anway going a light on to show "going to load tthe battery".....
STefan
Stefan
If a hard reset doesn't solve the problem, then try this.
DO A FULL BACKUP FIRST!!!
Open the XDA, and remove the battery
(together with whatever circuit is attached)
Put the battery in the freezer for about 20 minutes.
Remove it, and reinstall it.
Now put it back in the cradle and it should charge.
Then to a restpore from the backup.
This just happened to me and it brought my XDA back to life.
A chemical process happens to rechargeable batteries that
prevents them from receiving a charge. Apparently freezing
the battery for a very short time (20 minutes) corrects this.
Try this at your own risk, but I did it to my only XDA and it is working fine
for about a week now. Otherwise I would have had to scrap my XDA.
Let me know how it works for you.
Joe
Joe_PDA said:
Stefan
If a hard reset doesn't solve the problem, then try this.
DO A FULL BACKUP FIRST!!!
Click to expand...
Click to collapse
--> Not able. Device doesn´t start.....
Joe_PDA said:
Open the XDA, and remove the battery
(together with whatever circuit is attached)
Put the battery in the freezer for about 20 minutes.
Remove it, and reinstall it.
Click to expand...
Click to collapse
--> done.....
Joe_PDA said:
Now put it back in the cradle and it should charge.
Then to a restpore from the backup.
This just happened to me and it brought my XDA back to life.
A chemical process happens to rechargeable batteries that
prevents them from receiving a charge. Apparently freezing
the battery for a very short time (20 minutes) corrects this.
Try this at your own risk, but I did it to my only XDA and it is working fine
for about a week now. Otherwise I would have had to scrap my XDA.
Let me know how it works for you.
Joe
Click to expand...
Click to collapse
Thx for the tip. Tried it, but didn´t work for me....
Stefan
Stefan
Sorry to hear it didn't work.
Its been over a week and mine seems to be holding up.
I'd have to guess you battery is completely dead.
i have the same problem
you seem to be having the same problem as me m8 do you have no radio
or information on the radio task bar.
my unit keeps on re-starting the same as yours and i cant access setup even after hard reset. i attempt to charge the unit and the pwr light comes on briefly then goes out after approx 10 secs the unit then starts itself up and as mentioned before turns itself on and off randomly.
(i have no software for this unit just the unit and charger no memory card)
i am new to pda's do i need any softwares if i get it working?
any feedback appreciated
hello All
I had a xda 1 that was showing the picture of just t.Modile when it was turned on. Well thats what I was told on ebay. Anyway I got the unit thinking i would be able to try the rom thing and update it ok. Anyway when it came the bat was flat. So today a cradle and charger came. I pluged in the xda and then the charger and it came on straight away ( dont know if it should do this) any way it came onto the t mobile screen like i was told. So thought i would leave it till it was charged. I was doing other work when i heard it ping. I looked at it and it said welcom to windows 2003 which i thought great. went through the setup and it all seems working. I tried to switch it off in the cradle but it would not let me It this correct? Anyway I took it from the cradle and switched it off and tried to switch it back on but it would not come on. So i put it back in the cradle and it switched straight on. No waiting for the set up screen again.
Firstly should it switch on as soon as you put it on the cradle and should you be able to switch it of whilst in the cradle. Also does the problem i have described above point to the battery being buggerd?
Many thanks And any help much appreciated
regards Andy
Most likely the battery is dead. Had the same problem. I have bought a new 1700mAh battery for my XDA 1 at eBay, price incl. shipping €20,- Works like a charm again.
Hello
Riight a bit more information on the XDA1 I Have I have took it apart and tested the battery it only reads 3.4 volts I take it that the correct voltage is 3.7 volts so i would say its the battery.
Another problem i have knoticed is when i put it in the cradle from dead and it starts up it stops on the t mobile screen for a while (about 10 mins) before going to the main 2003 screen and while it is in this screen i cannot do nothing at all with it (Buttons or stylus), Is this correct. any help would be great thanks.
One last question the unit is a O2 unit and i think it hase been flashed to give it w2003 op sys Now how would i keep this operating system but get it back on O2 thanks in advance,
regards Andy
Doesn't sound right to me. Boot after warm reset of my 3.5 years old XDA I takes 5 secs max, no more. Boot after a cold reset also takes just a few secs, before I see the O2 bubbles boot screen.
You could try the "latest" PPC 2002, to see if the device is still that slow at boot time.
What I am thinking is this is under mains power only not batery is this the reason its actingh like this? the main battery is only 3,4 volts does this point to a failed battery?
regs Andy
Is any GSM error displayed on screen??
Hello
No only thing is when i try to load the phone program it says only emergency calls without pin?
Thanks Andy
Was judt thinking about using the special rom but not sure how to eiter via the cradle into the xda or onto the sd card then see what happens? way out of my leauge at the moment you read that meny conflicting items I dont think i can get it into bootloader because of the batt fault in that if i take it off cradle and switch it off it wont come back on till its pluged back on the cradle LOL so im lost I think i will have to get a batt first. What voltage is your reading pls and do you think a batt at 3.4 is knakerd thanks again ( me rambling on and on sorry)
re XDA
One thing i have just seen when looking throug the hardware items it gives the rom version and rom date but it is blank at radio version and protacol version. Should these be blank
Also there is no imei number shown in the Identity all it shows in there is H/W Pw10B1 and platfprm PocketPC.
Thats about it
thanks andy
Looks like you need to flash a new ROM; http://wiki.xda-developers.com/index.php?pagename=Wallaby
Re the above XDA
Hi Again Firstly can anyone confirm that a battery is dead when it only reads 3.4 volts after hours in the charging cradle? Before I get a new one
Secondley if it is dead I asume that i will have to get a replacment one if i am to flash the rom correct? ( it cannot be done on mains power alone due to the need to remove from the cradle for a soft reset? CAN IT?)
Next I have a SD card 512 and also a external SD card reader/writer (usb) how is the best way to go about flashing it afterwards? Do i write a the rom to the sd card via the external reader/writer and then insert into xda? and do the soft reset thing?
What would be the best and most stable rom to go for pls. Or should i use the site with the cooking roms on.
The XDA is a O2 but shows T-Mobile on start up ( would like it back to original if poss)
The UNIT is a pw10a (stamped on the back) but if it shows in the h/w as pw10b when the unit is switched on? and as said does not show a wireless version or a emei num although it is stamped on the XDA/
Any Help much appreciated . I just seem to be getting my head in a right knot with this one.
Many Thanks
Andy
I have flashed the latest HTC update with Windows mobile 6.1 onto my T-mobile MDA touch plus. But I have a problem and I don't know if this is about the firmware, the phone or the battery.
I bought this phone recently (secondhand) and actually flashed this update directly, so I don't have experience with the phone how it came.
Right now, the battery doesn't last for a day without actually using it (even without a simcard inserted). It is clean of software, only flashed the firmware and that's all.
After a day, when battery is empty, the device won't turn on with the charger connected. Even when I keep the charger connected for a whole day. Then I try some things like unplugging the charger, remove/insert the battery, press reset button, connect/disconnect usb and it eventually turns on (I don't know what the real trick is). Battery is empty then, so it didn't charge at all...
Current firmware is Nike_HTC_NLD_2.09.404.1 with its default radio (1.65.28.25). Camera works.
Does this have to do with the software, hardware or do I have a 'almost-dead' battery?
I also like to try to flash the stock firmware, but it won't flash when I have run the sspl 1.16.jump executable on my mda. Or can I just flash the phone with the new stock 1.22 spl ?(fixed)
you need hardspl first ... try again!
I did try that preciously, but the problem was that the 1.16.jump executable booted up the bootflash menu without showing usb. But I did a second try now, and it worked
I am now running the default t-mobile firmware (but I don't get a t-mobile bootscreen.. so it's not a real shipped rom I think).
Battery is 95% now, let's see how long it takes to get empty again...
Battery is empty now, so this had nothing to do with the firmware.
I try to charge the mda with a different charger, because the one that I had was an aftermarket type.
I have another question. When I charge the phone, should the orange light in the speaker turn on? It stays off here...
When in charging mode, via charger or USB cable, the light will be orange, turning yellow once fully charged.
rling said:
When in charging mode, via charger or USB cable, the light will be orange, turning yellow once fully charged.
Click to expand...
Click to collapse
That doesn't happen.. It charges, but it doesn't show any light
Is there a way to check the battery instead of buying a new one ?
I have bought a new battery, but the problem persists
The last thing I want to try is flashing another or original radio. I have read that battery drain can be the result of having the wrong radio version. I hope this is the case.
My device is a niki200 and it is currently running Nike_HTC_NLD_2.09.404.1 with its default radio (1.65.28.25).
I'm unsure if a niki200 device needs a different radio than niki100's. Therefore I like to get a original T-Mobile MDA Touch Plus rom (Dutch/NLD) or a radio that is 100% compatible with the phone. Which radio do I need? And where can I get an original T-Mobile rom, or do I have to request it?
I hope the problem is in the radio, otherwise the hardware itself is faulty
Problem is fixed. It was a hardware issue. The keyboard lights and gsm/charge status leds didn't work at all. Only when I moved the display housing a little bit, I sometimes got these lights working. I have disassembled the phone, reconnected everything.. and it all works fine again . Battery is 95% after 16 hours standby! I'm happy again!
all nike can use the same radios ... only japan nikes use different radios!
I want to say thanks to tuti fruiti, I had the same problem with my touch dual, followed instructions as give, and everything is fine now.
Cheers
Tutti-frutti said:
Problem is fixed. It was a hardware issue. The keyboard lights and gsm/charge status leds didn't work at all. Only when I moved the display housing a little bit, I sometimes got these lights working. I have disassembled the phone, reconnected everything.. and it all works fine again . Battery is 95% after 16 hours standby! I'm happy again!
Click to expand...
Click to collapse
HI,
I purchased Touch Dual from UK as SIM FREE unit last year. Couple of days back i checked the HTC web site and saw the WM 6.1 upgrade from HTC available there; So yesterday i downloaded that file i.e. " RUU_Nike_HTC_WWE_2.09.405.1_Radio_NikeMR_1.65.28.25_signed_Ship " and upgrade the device.
At the time of running the RUU the unit battery level was 70% and after the upgrade the battery was almost 55%. So i kept using the device and that was perfect. Anyhow i forgot to recharge the device and next morning i realised that Unit went off somewhere during the night. So i simply attach the charger cable with device but immedately i realised that the usual orange light hasn't turned on and after a while the red colour light shows up instaed of orange. Upon seening this i try to turn on the device and its turned on BUT went into AEROPLANE MODE automatically and stays there. And above all the BATTERY ALWAYS SHOWING THE CHARGE LEVEL IS 0% besides the fact that unit is continiously charging from the last 24 hours....
And if i remove the charger the becomes dead..
Any suggestion would highly appreciated.
This can mean two things:
1. Your battery is broken
2. Your charger doesn't work well (I had this with a blackberry charger I borrowed from someone)
The second is the easiest to check if you charge it with a usb cable instead of the charger you can see if it works or with another charger of course. It switches to airplane mode when the battery level is to low so don't worry about that. The led is red when it really has no battery level at all so also nothing to worry about
Good luck.
wmn79 said:
This can mean two things:
..... nothing to worry about
Good luck.
Click to expand...
Click to collapse
Thanks for the suggestion. The problem is solved ... Now i know that if battery went to ZERO level than one must remove the SIM and charge the unit.... for atleast the initial 10% charge level... after that insert the sim into unit...
Anyway Thanks again