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Is there anyone there who knows if there's a repair station in holland.
Ive been downloading teh O2 software pack and during the last pack installation its gone wrong .
I now only have a white screen with an blue edge at the top.
Tried fist soft reset and after this a hard reset.
It doesn't communicate with activesinc.
Anyone ideas???
Thanks
Same thing happened me on Tuesday 18th. My supplier kindly gave me a new XDA. I don't know if this helps.
phone O2 (previously and soon te be Telfort) and log your problem.
I told them the update from their website had ****ed my XDA
They gave me a reference number to send it back to them (it's still under waranty) and they said they'll fix it. Though I dunno whether that'll be replacement or whether they'll just reflash it.
White Screen of doom
Same thing happened to me. Nothing works. very anoying and the second time i'm going to lose all my contacts and recent notes (travelling so they haven't been backed up for a while =( )
Dan
Same thing here too .. radio update killed my XDA
call it in to O2 customer service
they will fix it free if you still have warranty left (as they did for me) otherwise they will send you a bill
Took them slightly over a week to send it back to me. They sent it back to me with all the latest updates.
Check http://xda-developers.com/forum/viewtopic.php?t=149
Hi Folks
Have just recieved my xda2 back from the uk service center. Credit due, they were quick and helpful, but the faults are still the same. Theyd upgraded the extROM but apart from that it appears nothing has changed.
The ROM is o2 1.66WWE and ive been having numberous freezing problems, I thought about upgrading the ROM to 1.72 imate but of course i guess once this is done, if something goes wrong o2 wont support the device any more. The other problem is i cant quite pull enough information together from the thousands of topics on this board to find out how to upgrade, what to use, what to do if it goes wrong, etc. Does anyone know of a recommended guide?
Aside from that, what does everyone think? Shall i continue to send it back to o2 or take matters into my own hands and start upgrading?
For anyone who ends up in the same situation as me, i had the device returned to me recently and the service center had changed the motherboard. Now it works perfectly fine, not problems and chances are if i had flashed to 1.72imate i wouldve had the same problems due to hardware fault and o2 wouldnt have supported me anymore. Tread carefully o2 upgraders
Greetings all,
I'm having the following issue with a Qtek 1020 I just purchased from Microdirect, sold as SIM unlocked. The phone just doesn't find the network when I turn it on with my Pay As You Go T-mobile SIM. No error message pops up, nothing asks me for an unlock code etc, I just get the message 'No Service' under Connectivity when I select the aerial icon at the top of the screen. When I go to Phone Settings I can see listed under 'other networks' O2 and Vodafone, but no T-mobile. I've tried changing GSM bands in the bootloader and listing networks but to no avail (I switched through 900, 1900 and 900/1800). I have also tried the unlocking tools around this site with no success. I know the SIM works as it asks for my PIN when I switch on and I can also browse through contacts stored on it. I'm wondering if anyone here has any ideas as I'm all out.
Information about my Qtek:
Qtek 1020
ROM version: 4.02.04 ENG
ROM date: 8/24/05
Radio version: A.33.02
Protocol version: 1.3.3
Model No: PW10B1
Please don't let me pull any more hair out :x
Thanks and warm regards,
Neil.
Same here
Hi,
Just wanted to let you know you're not alone! I too bought the 1020 from Microdirect and have the same problem. I've tried my t-mobile pay as you go SIM in an i-mate pda2k and it worked straight away. That made me think the 1020 was restricted to o2/vodafone. If its an unlocked PDA why do Microdirect say it won't work with Orange? Where I work we successfully unlocked an XDA and used an Orange SIM, but that was a couple of years ago.
I've e-mailed qtek but have had no response yet.
I've tried the xda developers ROM and while it is cool I still get the problem with the t-mobile SIM, although it says No Signal as opposed to No Service. I was going to try the GSM modes on the bootloader but notice you've tried that already so I won't bother.
If I get any further I'll post back asap.
Mark
Thanks for your reply Mark and now I can rest knowing I'm not the only one having trouble! I too tried the developer's ROM with no luck, although it was nice to play with the extra applications. Funny how Microdirect stated that it was compatable with T-Mobile, when it seems that it is not. I tried my sister's T-Mobile contract SIM and it doesn't work either, but my mum's Vodafone SIM works fine as well as my dad's Pay As You Go Vodafone SIM. It seems like this device is locked out of T-Mobile.
Regards,
Neil.
News from Microdirect
Microdirect have backtracked on the unlocked claim.
See link below for their comments.
http://www.microdirect.co.uk/ProductInfo.aspx?ProductID=11864&GroupID=1162
Oh well!
Yep I saw that. I decided to keep the PDA because it was such a good deal and I'm trying to go for a cheap contract with Vodafone. Check out http://www.mobilephonesdirect.co.uk/phonenetwork-84-1-Nokia_1100_on_Vodafone.html - £8 per month for the first 6 months then £16 afterwards. You get 1000 off-peak minutes per month to landlines and other Vodafone users as well as 250 TXTs plus £110 cash back after 6 months!! Sounds like a bargain to me, let's hope I pass the credit check!
Neil.
I was about to ask the very same question myself. I'm somewhat annoyed that Microdirect never even bothered to apologise or correct the mistake directly when I presented this problem to them last week - their response was to simply "return the item". For a Pocket PC PDA though, it's nice and cheap so like others, I'll keep mine and buy the cheapest possible Vodafone PAYG system that I can.
Well my Vodafone contract was approved and I immediately put the SIM into my Qtek 1020 whilst leaving the bundled Nokia phone unopened. All is well, I set up GPRS etc and my handy new PDA just got handier. Now I can sell this Nokia 1101 phone as it's SIM unlocked... might get 20 quid for it or something!
Regards,
Neil.
Okay well here's another damn issue with this thing... After a couple of weeks happy usage, the SD card slot decides to spit out anything I put into it - it just won't hold a card no matter what. I didn't force the mechanism at all or insert a card too forcefully - it just popped out one day and wouldn't go back in. I've written to Microdirect requesting an RMA, they replied thinking I was requesting an RMA for an SD card so I had to correct them and let them know it's actually the card slot in the 1020 that seems to have developed a fault of some kind. Just wondering if anyone else has ever had an issue with the card slot on their wallaby, so maybe we can say they are notoriously weak or something, or perhaps I was just unlucky.
Regards,
Neil.
Update: My replacement 1020 arrived today and all is well, well done to MicroDirect.
Rgds,
Neil.
As all the pre order Hero's I've seen so far, are white, I thought I'd emails some suppliers about unlocked black ones.
The replies I'm receiving seem to indicate the unlocked sim-free Hero's will only be available in white (UK).
Why do they do they come up with these crazy restrictions? Do they deliberately try to limit their sales?
I despair sometimes
Anyone seen unlocked Black versions advertised?
Regards,
Glenn
Handtec.co.uk do it in brown, but their release date is 3rd Quarter 2009, not the July date so not sure if they are going to release on the same date or a bit later on...
nicelad_uk, thank's for that. Looks promising. Technicaly, 3rd quarter has already arrived, so maybe it's comming close to the 21st being touted by most retailers. This is the only store I've seen with a sim-free other than white. I'll contact Handtec for clarification.
Thanks again.
Regards,
Glenn
knnelg said:
nicelad_uk, thank's for that. Looks promising. Technicaly, 3rd quarter has already arrived, so maybe it's comming close to the 21st being touted by most retailers. This is the only store I've seen with a sim-free other than white. I'll contact Handtec for clarification.
Thanks again.
Regards,
Glenn
Click to expand...
Click to collapse
Cool, let us know, was going to try them myself but I'll leave it with you.
Well, this is the reply from handtec (despite having a brown version on their website....
=============================
Thank you for your email
HTC will be launching the White version only in the UK, but the date has moved again to end of July/Early August
The Brown version or Black graphite could come out but go to europe or to a network - orange,O2 etc
Kind Regards
Customer Services
Handtec
===============================
HI Guys,
I`ve ordered my Hero from Handtec.co.uk 2 weeks ago and had a chance to speak personaly with the Sales Manager. I`ve order a brown edition and the sales manager confurmed that there is confirmation for delivery date which is 21.07.2009.
Here is a copy of our Skype conversation:
[13.7.2009 г. 19:39:56] Ciki says: is there any changes of the official delivery date?
[13.7.2009 г. 19:40:12] Ciki says: as i remember it was 21.07
[13.7.2009 г. 19:40:21] Ciki says: any changes so far?
[13.7.2009 г. 19:41:08] ********** says: no
[13.7.2009 г. 19:41:11] ********** says: this date is confirmed
[13.7.2009 г. 19:41:18] ********** says: i will have stock on this date
Hi josifbg,
Please let us know if this turns up.
As you can see from my previous post, I'm being told that the brown version will not be available unlocked (I've also had a similar response from HTC direct).
So i'll be very interested to see if you do receive your unlocked brown Hero.
Regards,
Glenn
knnelg said:
Hi josifbg,
Please let us know if this turns up.
As you can see from my previous post, I'm being told that the brown version will not be available unlocked (I've also had a similar response from HTC direct).
So i'll be very interested to see if you do receive your unlocked brown Hero.
Regards,
Glenn
Click to expand...
Click to collapse
Hi Glenn,
Well we`ll wait to see what color they`ll deliver ....
I expect the delivery on 23.07.2009 as they will ship it on 22.07.2009 (1 day delivery by Air - Fedex).
Crossing fingers.....
Hope this sheds some light, all correct as of launch date:
White - UK Independant channel only, so online etailers, shops etc.
Brown and Pink - Carphone Warehouse only. Not sure if will be sold connected only or if they'll do it sim free.
Graphite - Orange UK Only
Hero looks likely to launch (very) end of July / early August
Well My order from Handtec.co.uk is Sim Free......
Bad News... Just spoke with Handtec sales manager and he told me that the release date will be in August.
[14:17:52] ********* says: no date
[14:17:59] ********* says: early August
[14:18:45] Ciki says: includes handtec?
[14:19:30] ********* says: Yes
[14:19:36] ********* says: we are registered Htc DEALERS
[14:19:49] ********* says: Such as Amazon
[14:22:29] Ciki says: last time you told me that delivery date 21.07 is confirmed looks like the delivery is changed again ?
[14:23:50] ********* says: yes it has
[14:24:04] Ciki says: Oh my....
[14:24:21] ********* says: Its coz google are doing a retest on the device
[14:24:57] Ciki says: ok but how long we have to wait for the delivery?
[14:25:17] Ciki says: i mean.. this is unbelievable...
[14:25:47] Ciki says: and looks like there is no date... and no body knows....
[14:33:32] ********* says: thats true
[14:33:48] ********* says: but if no one has them then theres nothing to really worry about
30min later he told me 1st week of August....
josifbg, I don't know if youv'e seen the latest handtec website update, but with regard to the brown version it says.... "This version will NOT launch in the UK, please refer to the White version"
Here is the page...
http://www.handtec.co.uk/search.php?xSearch=htc+hero&update.x=0&update.y=0&update=Search
Strange thing is, that if you click through to the main page, they still say taking preorders. Me thinks left hand don't know what right hand is doing.
Regards,
Glenn
knnelg said:
josifbg, I don't know if youv'e seen the latest handtec website update, but with regard to the brown version it says.... "This version will NOT launch in the UK, please refer to the White version"
Here is the page...
http://www.handtec.co.uk/search.php?xSearch=htc+hero&update.x=0&update.y=0&update=Search
Strange thing is, that if you click through to the main page, they still say taking preorders. Me thinks left hand don't know what right hand is doing.
Regards,
Glenn
Click to expand...
Click to collapse
Oh My.... anyone know where i can find the Brown version or any other color different than White?
Just canceled the pre-order from Handtec....
I can`t believe they`ve actually charged my CC for something which can be delivered after 1 month for example.. and in the actual delivery date 02.08.2009 to say " We are sorry but the reference order xxxxx HTC Hero Brown color is not availible and will not be available from UK so ... yo have 2 options: Cancel the order or go with the White edition....."
knnelg said:
As all the pre order Hero's I've seen so far, are white, I thought I'd emails some suppliers about unlocked black ones.
The replies I'm receiving seem to indicate the unlocked sim-free Hero's will only be available in white (UK).
Why do they do they come up with these crazy restrictions? Do they deliberately try to limit their sales?
I despair sometimes
Anyone seen unlocked Black versions advertised?
Regards,
Glenn
Click to expand...
Click to collapse
I recieved my HTC Hero Brown yesterday - ordered from Pixmania which is based in France. Europe was awarded the the Brown unlocked version. Ordered Wednesday, arrived Friday. When setting up the phone, gave me two language options, French or English.. I know which version I chose
Very impressed.
Hi amczee,
Well spotted. I missed that one. I ended up buying a brown one from mobiles.co.uk (£79 + 12 months @ £30 for an Orange contract - £40 cashback from Topcashback = £400 with free delivery) so ended up paying £400 over 12 months. I'm not using the Orange sim as I've got one of the O2 'simplicity' sims for £19.58 per month which gives 800 mins, 1200 texts, free voicemail & unlimited data (unlike Orange/T-Mobile 500MB/1GB)
I don't need a lot of minutes/texts so was going to go for the no-contract (30 day rolling contract) version of the 'simplicity', but as O" are offering £100 cashback on 12 month sim only contracts, I went for that instead.
Ordered my Hero on Wednesday evening, received Friday morning. All in all, Im happy.
This is my first android phone, so I'm having an educational whale of a time
Glenn
Has anyone yet received a phone from either an Orange shop or via their website/head office?
And if so how was the "bloatware" situation, what is your rom details and was there any orange branding on the device itself?
its available to buy through a new contract, but is still comming soon as an upgrade feature :/
i hope to get mine through at the end of the week, unfortunatly, just been the victim of card fraud, so have to wait for the bank....i will keep peeps posted
I actually get mine tomorrow so can look then, I was just interested to see if others had one already
I do know (from what the executive office told me today) that they have had 2 deliveries now but both have been very very small, first batch sold out in minutes and second batch was expected to do the same, thankfully I had one saved for me as a priority customer.
Lennyuk said:
Has anyone yet received a phone from either an Orange shop or via their website/head office?
And if so how was the "bloatware" situation, what is your rom details and was there any orange branding on the device itself?
Click to expand...
Click to collapse
I get mine tomorrow, will let you know.
Just curious, wouldn't you root it and get a cleaner rom anyway?
I DO know that the phone does not come with NFC chip
Orange had no clue, so I called Samsung and eventually got the answer that only the USA version has the chip (which we know is not true, but suffice to say,the Orange one does not)
Mark
fredphoesh said:
I get mine tomorrow, will let you know.
Just curious, wouldn't you root it and get a cleaner rom anyway?
I DO know that the phone does not come with NFC chip
Orange had no clue, so I called Samsung and eventually got the answer that only the USA version has the chip (which we know is not true, but suffice to say,the Orange one does not)
Mark
Click to expand...
Click to collapse
Yes I will, but just wondered anyway.
Some people are currently investigating if the phones do in-fact have NFC included just software disabled. Early signs indicate that they may include the chip.
Lennyuk said:
Some people are currently investigating if the phones do in-fact have NFC included just software disabled. Early signs indicate that they may include the chip.
Click to expand...
Click to collapse
Yeah, I was thinking it would... partly to explain why Orange took a month longer than Vodafone to supply the phone. Also Orange have some initiative with some bank and another phone of theirs that has NFC, so thought SGS2 should have it too...
Mark.
I upgraded through Carphone warehouse a couple of weeks ago. Mainly because, at the time, Orange couldn't confirm when they would have it. I got a sim unlocked non-Orange branded SGS II! But it's not difficult to debrand and unlock the phone anyway...
I picked up one from the Orange shop in Kilburn London last Saturday. Didn't expect them to have one but asked the manager of the shop anyway who said that there was a delivery just made and he'll go check.
I was delighted when he said there was ONE delivered, yes just one? What's the point in that?
Anyhoo I'm a happy chappy ,there was a lot of Orange bloatware on it and sorry I can't remember the firmware as I flashed Lite'ning rom on it as soon as possible to get rid of all the Orange crap.
Admittedly I took out a second contract to get this phone but I did get it from the carphone warehouse on orange and my handset is unbranded and unlocked. I will never go to an orange shop to upgrade ever again, no orange branding is great!
Well Orange somehow screwed up my order (something about system thinking they had more handsets than they actually did) so my order was processed but there was no handset to send out..so I have to wait for them to restock.
Hey Lenny, picked mine up from my local Orange store in W-S-M this week
I ordered one last Sunday, just been told stock arriving Friday.
Could somebody with an orange SGS2 have a look and see what free ram there is at stadby please? Just wondered if the orange bloatware affected the amount of free ram available.
Thanks
Ian
Just got of the phone with orange, 5000 phones turned up today, once everyone is checked the will be in stock after the back orders are filled.
Looking at the 22 for them to be sent out !