Invalid or Missing SIM card - Advantage X7500, MDA Ameo Upgrading

Brand new Ameo, when I put the SIM in it wont work. The phone doesnt recognise it.
Now is a T-Mobile SIM and a T-Mobile Phone, apart from the Network lock is there any kind of SIM lock that would stop other T-Mobile sims working in the phone?
Has anybody else had this problem?

Sounds to me like a SIM lock, is it t-mobile sim?

When I first got it, I did put the sim card in the wrong way up! Check the manual to make sure u've put it in correctly. The door closes and everything even if u've put it in wrong, and I initially got the same problem.

one of my tmob sims wouldnt work in my ameo but my other one does.
same message missing or invalid. call customer support (08454125000) and describe the issue to get a replacement sim sent out. If u bought it in a store you should be able to get it done in the store.
cheers

Its definately a T-Mobile Sim and Phone, Wouldnt a SIM lock give some kind of locked message?
It was in the way it showed on the instructions. The little sticker on the plastic showed where the notch in the corner goes, and I made sure it fitted with no pressure or forcing. Due to the notch, and the plastic on the cover im sure it wouldnt fit any other way.
I went into a T-Mob store and the guy there tried his SIM, which he assured me had actualy been used in a Demo AMEO in that store, and that SIM wouldnt work either.
When I called they said it wouldnt be the SIM as that worked in other phones (inlcuding a m600i also bought on w&w tarif).
I have T-Mob supposedly replacing the phone this morning (Courier didnt turn up yesterday) so Ill update if there are problems with the new Phone.
UPDATE-
New phone works fine, just worked with no trouble. Was definately a faulty sim reader in the other phone.

Glad u've eventually sorted it!

I guess it has to do something with the nistallation of extended ROM..mine also didn't read, when I soft reset to avoid Ext ROM..when allowed installation..it detected

It seems like invalid SIM issue is quite common among Athena. My was plaqing with the same issue as well and just got my replacement unit from Dopod. By the way my is U1000.

Related

Hot swappable Ameo - an EASY mod!

For anyone who's interested in making the SIM on their x7500 hot-swappable - like the Kaiser -and perhaps hasn't been sure whether to try it or not, the fiddly little clip that goes over the SIM card and which cannot be opened without removing the battery CAN be taken off with a little careful persuation and agitation.
It has no effect on the sim (which is held in place perfectly well by friction) and makes me wonder why HTC put it there in the first place.
I have been using my handset with this mod for about a month now, swapping sims between my normal handset and the Ameo with no problems whatsoever. The clip can easily by reattached in the event of a sale or warranty repair.
Upon hot swapping you have to deactivate and reactivate the via the Comms manager et voila!
Pictures attached.
Leon
yep i been using it like this for about 3 months now as well
it works really well...
although the sim for me was a bit hard to get out each time so i took a knife and cut a little groove in the sim card so i could get my nail into it
thanks for your point!! good idea!
leoni1980 said:
For anyone who's interested in making the SIM on their x7500 hot-swappable - like the Kaiser -and perhaps hasn't been sure whether to try it or not, the fiddly little clip that goes over the SIM card and which cannot be opened without removing the battery CAN be taken off with a little careful persuation and agitation.
It has no effect on the sim (which is held in place perfectly well by friction) and makes me wonder why HTC put it there in the first place.
I have been using my handset with this mod for about a month now, swapping sims between my normal handset and the Ameo with no problems whatsoever. The clip can easily by reattached in the event of a sale or warranty repair.
Upon hot swapping you have to deactivate and reactivate the via the Comms manager et voila!
Pictures attached.
Leon
Click to expand...
Click to collapse
Very nice tip!
Why not simply get an extra sim card though? In my case that costs 18 euro.
patrickl said:
Why not simply get an extra sim card though? In my case that costs 18 euro.
Click to expand...
Click to collapse
define what u mean by an 'extra sim card'. I have a specific number with an attached data tarif which I want to use with my n95 and also my ameo (when im not out and about) are you talking about a pay as you go sim card, a new tarif or some kind of 'spare' sim as I was not aware that I could get a clone sim card.
leoni1980 said:
define what u mean by an 'extra sim card'. I have a specific number with an attached data tarif which I want to use with my n95 and also my ameo (when im not out and about) are you talking about a pay as you go sim card, a new tarif or some kind of 'spare' sim as I was not aware that I could get a clone sim card.
Click to expand...
Click to collapse
I think the marketing term is "Duo SIM". It's a clone of the original SIM. Some companies give one for free (IIRC Vodafone).
You can use only one at a time though (you have to switch the phone you don't use off).
i'm on t-mobile uk and they certainly don't offer this service. I'd be interested to know how i could clone my sim though, since my reasons are entirely legitimate. Does anyone know if this can be done or if it's allowed?!
there's a reason you can't just pull the simcard out; and it's because the radio *really* doesn't appreciate it and generally speaking, it shouldn't be done.
that said, there's all likelihood that it won't matter anyway.
do you feel lucky, punk?
leoni1980 said:
i'm on t-mobile uk and they certainly don't offer this service. I'd be interested to know how i could clone my sim though, since my reasons are entirely legitimate. Does anyone know if this can be done or if it's allowed?!
Click to expand...
Click to collapse
That's strange. I'm on T-Mobile in the Netherlands and they do have this. It's sold in the T-Mobile shops or through customer service.
patrickl said:
That's strange. I'm on T-Mobile in the Netherlands and they do have this. It's sold in the T-Mobile shops or through customer service.
Click to expand...
Click to collapse
I would also be very interested in this in the UK, but I've never come across it.
If anyone knows any better, please let us know.
Alternatively, is it possible to 'clone' my sim? Or maybe ask for a replacement sim for my 'faulty' one, and then use both... not at the same time, obviously.
Pantaloonie said:
I would also be very interested in this in the UK, but I've never come across it.
If anyone knows any better, please let us know.
Alternatively, is it possible to 'clone' my sim? Or maybe ask for a replacement sim for my 'faulty' one, and then use both... not at the same time, obviously.
Click to expand...
Click to collapse
T-Mobile UK used to offer this service, back when it was One2One, but to Business Users only. The benefits were that people could have a SIM in their mobile and one in their car phone, however for two reasons it was stopped. Firstly the car handsets never really took off, and secondly and probably more obviously security reasons.
As far as I'm aware, the other UK networks are of the same standing.
--
Also, if you clone your card and the network detects two users, it will disable one of the sim cards. (In theory anyway - I don't know if people have created a "workaround")
jmdrizen said:
Also, if you clone your card and the network detects two users, it will disable one of the sim cards. (In theory anyway - I don't know if people have created a "workaround")
Click to expand...
Click to collapse
Indeed, T-Mobile says you need to switch one phone off. Otherwise the first phone logged on will stay logged on. Which is unfortunate. You'd wish the phone you have with you to get the connection even if you forgot to switch the other one off.
I still have to go pick mine up, so I don't know exactly how it works. They did tell me that I will get 2 new SIMs. Not sure why, but that might be an indication that you cannot simply clone any SIM.
Duo SIM
Enquired with T-Mobile in the UK... They don't do the Duo SIM. Very annoying. I remeber that back in Holland every provider (used to) do them; car phone & mobile. My dad had one (eh... two?). Does anybody know if it's possible to clone a USIM?
I have an Ameo (Athena), an M3100 and a laptop with a UMTS card built in, so I could do with not having to swap SIMs every time... SIM is getting a bit worn...

O2 SIM in a T-Mobile AMEO

Hello all.
This is my first post on this forum so forgive me for being a noob! I have searched this forum and the web, but couldn't find help for my prediciment so, here goes.
I've got an O2 3G SIM. I originally got the SIM & contract with an ORBIT2. I lost the bloody ORBIT2! No insurance
So I bought a standard T-Mobile AMEO from a geezer on ebay. Happy Days!
I had the IMEI unlocked
I ran AthenaUnlocker.exe and followed the instructions for this
I downloaded AP DUAL 3.0 ROM with add-ins
I followed the instructions to upgrade the ROM
I got O2 to unlock my SIM
All was good when I rebooted. The screen looked good, I had all 4 bars of GSM connectivity showing, and I had a G next to it. I ran the O2 software to configure the device and rebooted.
It all went tits up when I tried to make a call. Nothing, no error or anything, just wouldn't ring.
Then I tried to connect to internet and got error message;
"Answering modem disconnected" then notification;
"Problem connecting to GPRS network"
1. Is this me putting in the wrong settings?
2. Is the AMEO just incompatible with anything other than T-Mobile?
3. Is my O2 SIM not behaving?
4. Am I obsessed with numbered lists?
Hope someone can help! Any advice would be much appreciated
Not sure what you mean...
1. I had the IMEI unlocked -IMEIs are not locked - they can be blocked if the device has been stolen but then they can't be unblocked - what do you mean? How did you do this?
5. I got O2 to unlock my SIM - as per 1 above, a SIM can't be locked - what do you mean?
Did you try the SIM bedor upgrading the ROM? It should have worked as T-Mobile don't lock their phones.
Does the SI< work in any other phone?
Thanks for the reply. Sorry if I don't know the correct terminology. I've got to admit I know next to nothing about phones!
1. I got the SIM and the phone at the same time. When I put the SIM in the phone it said SimLock and had a code window to enter a code. I thought this was the SIM code, so entered this, but it kept saying 'wrong code'. I then searched the internet and found www.deblocage-htc.com. I gave them my IMEI number, they sent me the code that opened the phone up.
5. O2 sent me the SIM as a replacement for my lost SIM. They put a lock on the SIM when I reported it lost.
I wasn't aware that T-Mobile didn't lock the phone! I wouldn't have bothered to change the ROM. The ROM does look good though, so I'd be happy to keep it, if I could get it to work.
I didn't try it before I installed the AP DUAL 3.0 ROM. Wish I had now. Do you think the ROM is to blame? I've search the web for a couple of days now and not found a similar case.
I'm gonna get my wifes old orange phone unlocked to try the SIM in that.
If it said SimLock then it was locked - you didn't pay to unlock it though, did you? It sounds like a problem with the unlocker.
download the unlocker from http://forum.xda-developers.com/showthread.php?t=315831 and run all three steps and let us know if it works.
Then demand your money back from the idiots you paid...
So are you saying that i've probably bought a stolen phone? I haven't bought a stolen phone, I've got evidence to support this. I know the email address of the guy on ebay. he's had the account for a few years, paypal account etc. Although it was simlocked I could still see the files on the phone. The guy had left his CV on there with his email address etc. So it was his phone.
Anyway, yes I did pay to unlock it. Was that stupid? I used the unlocking software after I unsimlocked it!
I've got it working now anyway, it was O2 that hadn't lifted the bar on the sim.
thewoodman said:
So are you saying that i've probably bought a stolen phone? I haven't bought a stolen phone, I've got evidence to support this. I know the email address of the guy on ebay. he's had the account for a few years, paypal account etc. Although it was simlocked I could still see the files on the phone. The guy had left his CV on there with his email address etc. So it was his phone.
Anyway, yes I did pay to unlock it. Was that stupid? I used the unlocking software after I unsimlocked it!
I've got it working now anyway, it was O2 that hadn't lifted the bar on the sim.
Click to expand...
Click to collapse
shame, you couldve unlocked it on here for free. i hope you didnt pay someone on Ebay for the software!

HTC Hero from eBay

Hello,
A HTC Hero phone I bought from eBay arrived today.
It's said to be a recent replacement for a phone the owner bought from Orange 6 months ago. I got it for my daughter to take to Canada and I guess it will need to be unlocked for this purpose.
I'm a newbie but I've done some reading here over time, which encouraged me to go for this model of phone.
A recurring cautionary tales has been that bricked phones often get sold on, so I want to test the phone for functionality.
The phone seems to be charging ok and switches on fine.
I put my wife's Orange PAYG SIM into it, in the hope of checking phone function but there's a SIM icon with a red X showing on the display from time to time.
Is it that the Orange PAYG SIM is unsuitable for this phone or is it more likely to just be badly inserted or have dirty contacts?
Regards,
Mike
Firstly Orange UK phones are known to have issues unlocking for use on other networks, but its not impossible.
Secondly ensure the sim is locked into place as it can come loose causing sim errors.
An Orange SIM not working in an Orange handset?!
As Lenny already said,... make sure the metal catch that secures the SIM is flicked as far as possible to the left once your SIM is inserted.
If this fails, you'll need to double check it with another Orange SIM.
Hopefully your phone hasn't been reported lost/stolen,... but if it has and you paid by Paypal or your creditcard on ebay then you should have something to fall back on.
P.S... It shouldnt make a difference if the SIM your trying is on contract or PayAsYouGo. If the SIM your trying is working fine in your wife's handset but not in the Hero then it sounds like the HERO maybe dodgey!!!
Thanks for the replies Lennyuk and ddotpatel.
The SIM came good after a few cleanings, polishings and some extra care in fitting, as suggested.
I did check here on the forum last week that the Orange SIMlock could be removed. It does seem to be something of a multi-step process and other network SIMlocks may be a lot easier but I got the clear impression that it could be done fairly easily for a few quid.
I suppose any used phone that comes up for sale could potentially be stolen, eBay goods being no exception. I'll be quite surprised if it is though.
Is there a database of stolen phone serial # that can be checked?
Regards,
Mike
The only way I know of to check if its in be black listed is to either contact the police or the carrier, but obviously if it has been blacklisted then they will know you have stolen goods and will take them away from you.
Fortunately, I'm such a friendly and innocent looking chap, I'll probably get time off for goog behaviour.
Regards,
Mike
MickyLuv said:
Fortunately, I'm such a friendly and innocent looking chap, I'll probably get time off for goog behaviour.
Regards,
Mike
Click to expand...
Click to collapse
the innocent ones are the ones to be wary of

[Q] HTC Radar Invalid Sim

I just bought a HTC Radar 4g from someone and its brand new with receipt and everything but some reason it doesn't have any service. When i start it up it says t-mobile for 2 seconds then switches to emergency calls only. I have tried my mom and dads sim but it doesn't seem to work either. Can anyone help me with my problem. I have t-mobile and my sim works on my e71x but not Radar.
Is it inserted the correct way?
MJCS said:
Is it inserted the correct way?
Click to expand...
Click to collapse
yeah i made sure it was I saw the t-mobile for like 2 seconds pop up once but that was about it then it went to emergency calls only again. I tried to look for solution but few people have had this problem and im not sure what the problem is.
Try cleaning the sim card with a q-tip. Otherwise it sounds like you got a bad phone or the phone was deactivated by T-Mobile (ie it was stollen)
MJCS said:
Try cleaning the sim card with a q-tip. Otherwise it sounds like you got a bad phone or the phone was deactivated by T-Mobile (ie it was stollen)
Click to expand...
Click to collapse
If the phone was deactivated is there any way I can reactivate it? Ill try the q-tip thing.
You can call up t-mobile and tell them what happend.
cpu BAD or phone library bad? the same to my blacyberry 9000
I also had similar problem (though in my case the phone was an unlocked phone). It would not recognize any Sim (would give Invalid Sim or Sim error), this was for a brand new phone right out of the box. Took it to HTC Service Center. They said motherboard was faulty and needs to be replaced! Finally they relented to replace the unit (HTC Service in India is pathetic.) But the replacement unit they gave is not new one!!! Felt cheated. Have decided not to buy HTC here in India again!! This when I am a loyal HTC customer for years now (am using HTC Sensation as my primary phone and ex-phone was HTC Touch Diamond).
At least the phone itself (ie. Radar) is quite good. Looks good, feels great in the hand (better than Sensation) and battery life is outstanding (I am charging it only every 4th day!) OS also is quite good for what it offers (though there are some frustrating things like Zune dependency etc). Its quite stable also compared to the Sensation (no force closes so far (3+ weeks) while Android just crashes the phone at least every other day (or even multiple times in a single day).

Plz Help, Att Htc One "NO SIM ERROR" Tape fix doesnt work!

Hello, im new here but I have seen over the years that this is the place to come to fix cell phone issues and the such. My issue is this, I have just received an ATT HTC ONE, I bought it off Ebay. The phone itself phisically is in mint condition, but the problem is whenever I put a sim card in it, it just wont read it. Im overseas, I have already bought the unlock code for the phone but I get no chance to enter it because the phone wont detect a sim no matter what I do. I have tries puting several different sim cards and no go, I even had a spare ATT sim card and no go. I have just tried the "tape fix" but the phone wont recognize my sim. Is there anything else that I can try or do? I have flashed phone software in the past (droid dna) so if thats what would take to fix this I would do it. Im overseas and returning this to ebay for a refund would not be an option for me. Any help would be greatly apreciated.
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
sa.guly10 said:
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
Click to expand...
Click to collapse
thanks, the thing is any item i order from the US takes almost a month to arrive. I will try flashing a rom later tonight.
Sent from my Nexus 7 using Tapatalk 4
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
ferreds said:
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
Click to expand...
Click to collapse
Sim cards can go bad as well. I would go to an AT&T store and they will replace your sim card for free.
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
It happened to me last night. I restarted my phone and it worked normally. Haven't happened since.
Sent from the "ONE" phone for me
You can buy a new simtray for $2.30
They sell lots of other parts for the HTC One as well.
http://www.etradesupply.com/oem-htc-one-sim-card-tray-white.html
You might want to flash the stock RUU, might have a bad radio flash or something odd.
ferreds said:
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
Click to expand...
Click to collapse
Hello Mate,
I also recieved the phone bought off ebay today and facing the 'no sim card' issue like u and cannot go to htc as I am overseas (in india).
Is ur issue fixed ? If yes, pl lemme know how asap.
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
ferreds said:
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Oh..ok.. well I dont think new sim tray would be the solution.
I have two HTC One. And I tried putting the sim tray of working HTC ONE into this one and nothing happened.. same issue.
I have couple queries though : Was ur phone's software modified in any way when u recieved it ? I mean was the phone unlocked, rooted etc ?
If yes, did u tried flashing a RUU on it and see if it solves the issue
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
y
dev997 said:
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
Click to expand...
Click to collapse
Glad that worked for you!
my simcard tray is on its way
it should get on friday
I really hope this solution from HTC will make my one work, otherwise I dont know what else to try.
This shouldnt have happened in the first place
ferreds said:
This shouldnt have happened in the first place
Click to expand...
Click to collapse
Agreed, but it does happen. The last batch of T-Mobile Nexus 4's my company purchased, 2 out of 16 had an issue where the SIM's weren't being read due to pin misalignment issues inside the slot. We were able to replace them.
ferreds said:
it should get on friday
Click to expand...
Click to collapse
Did u gt the sim tray yet ?
One more thing - how did u managed to get service from HTC ? Did u paid or its covered under warranty ? As I already mentioned I am in exact same condition as u are and would like to have HTC take a look at this too
Waiting for your reply mate.. Pl do asap.

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