Hello, im new here but I have seen over the years that this is the place to come to fix cell phone issues and the such. My issue is this, I have just received an ATT HTC ONE, I bought it off Ebay. The phone itself phisically is in mint condition, but the problem is whenever I put a sim card in it, it just wont read it. Im overseas, I have already bought the unlock code for the phone but I get no chance to enter it because the phone wont detect a sim no matter what I do. I have tries puting several different sim cards and no go, I even had a spare ATT sim card and no go. I have just tried the "tape fix" but the phone wont recognize my sim. Is there anything else that I can try or do? I have flashed phone software in the past (droid dna) so if thats what would take to fix this I would do it. Im overseas and returning this to ebay for a refund would not be an option for me. Any help would be greatly apreciated.
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
sa.guly10 said:
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
Click to expand...
Click to collapse
thanks, the thing is any item i order from the US takes almost a month to arrive. I will try flashing a rom later tonight.
Sent from my Nexus 7 using Tapatalk 4
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
ferreds said:
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
Click to expand...
Click to collapse
Sim cards can go bad as well. I would go to an AT&T store and they will replace your sim card for free.
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
It happened to me last night. I restarted my phone and it worked normally. Haven't happened since.
Sent from the "ONE" phone for me
You can buy a new simtray for $2.30
They sell lots of other parts for the HTC One as well.
http://www.etradesupply.com/oem-htc-one-sim-card-tray-white.html
You might want to flash the stock RUU, might have a bad radio flash or something odd.
ferreds said:
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
Click to expand...
Click to collapse
Hello Mate,
I also recieved the phone bought off ebay today and facing the 'no sim card' issue like u and cannot go to htc as I am overseas (in india).
Is ur issue fixed ? If yes, pl lemme know how asap.
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
ferreds said:
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Oh..ok.. well I dont think new sim tray would be the solution.
I have two HTC One. And I tried putting the sim tray of working HTC ONE into this one and nothing happened.. same issue.
I have couple queries though : Was ur phone's software modified in any way when u recieved it ? I mean was the phone unlocked, rooted etc ?
If yes, did u tried flashing a RUU on it and see if it solves the issue
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
y
dev997 said:
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
Click to expand...
Click to collapse
Glad that worked for you!
my simcard tray is on its way
it should get on friday
I really hope this solution from HTC will make my one work, otherwise I dont know what else to try.
This shouldnt have happened in the first place
ferreds said:
This shouldnt have happened in the first place
Click to expand...
Click to collapse
Agreed, but it does happen. The last batch of T-Mobile Nexus 4's my company purchased, 2 out of 16 had an issue where the SIM's weren't being read due to pin misalignment issues inside the slot. We were able to replace them.
ferreds said:
it should get on friday
Click to expand...
Click to collapse
Did u gt the sim tray yet ?
One more thing - how did u managed to get service from HTC ? Did u paid or its covered under warranty ? As I already mentioned I am in exact same condition as u are and would like to have HTC take a look at this too
Waiting for your reply mate.. Pl do asap.
Related
This is my last hope.
I had a contract SIM card. i got rid of the phone. put it in a old Nokia u had. bare in mind this is a micro SIM card, i just needed to work my way round putting it into a normal SIM card slot. and it worked fine for few days, then all of a sudden I could not make calls or text. Then I got my S3. Unlocked it fine. put my SIM card into it, internet worked, data connection. But i could not send or receive calls or texts. every time i call someone it says "not registered on network". I have tried hard reset and I have tried restarting and turning on and off settings but it will not make no difference.
PLEASE HELP. I need this, any input to this would be great.
I had that one day after i bought my s3. Went to claim warranty and they gave me a brand new s3. Acording to them it was a faulty device.anyways just sharing my experience with that case .good luck some one else might have other solution so. Keep ur fingers. Crossed ')
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Try change a new micro sim card.
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zeynl said:
I had that one day after i bought my s3. Went to claim warranty and they gave me a brand new s3. Acording to them it was a faulty device.anyways just sharing my experience with that case .good luck some one else might have other solution so. Keep ur fingers. Crossed ')
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply guys. however I can't understand why it would be the phone. as it was having issues with my other one. is it possible to copy my contract over to another SIM card if I go into the o2 store?
I had this exact message during the time my new SIM has not yet been registred/active. Since youve also mentioned it not working in another phone, i'd assume its the SIM, not the S3.
About copying your contract from one SIM to another, no, this is NOT possible. Go to your carrier and ask for a new SIM. Test it on site. If still a no-go, ask them to show you it works in another device, to define find out if your S3 is the culprit.
Anyone else got this?
Sent from my HTC One X+ using xda app-developers app
maybe a little more info would from your side would help
Did you get a brand new SIM with your phone, or are you using one that was used in a different device? Have you by any chance handled the SIM not correctly? Tried to carefully clean the contacts side?
hardstuffmuc said:
maybe a little more info would from your side would help
Did you get a brand new SIM with your phone, or are you using one that was used in a different device? Have you by any chance handled the SIM not correctly? Tried to carefully clean the contacts side?
Click to expand...
Click to collapse
It was a brand new SIM that came with the preorder. I've never taken the SIM out, but I'll try taking out the SIM to see if the person who put it in at ATT corporate did it wrong or something.
arex said:
It was a brand new SIM that came with the preorder. I've never taken the SIM out, but I'll try taking out the SIM to see if the person who put it in at ATT corporate did it wrong or something.
Click to expand...
Click to collapse
Yes take the SIM out, enter again and try it for a while. I don't have any problems with the SIM the phone shipped with.
I had to get a new SIM from a store after my cats decided mine old one was a play toy (I was swapping it between phones to make sure my old one was okay to sell)
After I put it in the my X+, I had phone service but no data service. The store couldn't figure it out, but phone tech support looked up my new SIM card number and realized that the store hadn't activated my data plan on it. It was resolved quickly once they figured that out, but might be a good question to ask if you're still having problems.
On a daily basis my phone will randomly tell me that there is no Sim card(btw I'm att of that makes any difrence) in the phone. The only way to fix the problem is to reboot the phone. Any ideas what's causing this? I tried flashing a different rom but to no avail. What should I do?
Sent from my HTC One X+ using xda app-developers app
thekalby said:
On a daily basis my phone will randomly tell me that there is no Sim card(btw I'm att of that makes any difrence) in the phone. The only way to fix the problem is to reboot the phone. Any ideas what's causing this? I tried flashing a different rom but to no avail. What should I do?
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
Just to commiserate, this happened to me today too - second time total. Gonna keep digging through the forums...
http://forum.xda-developers.com/showthread.php?t=2007361&highlight=sim+card
glad im not the only one.. i posted about this few weeks ago.. i tried going to att store and they wouldnt give me a new phone since it was the 16th day ( 14 day return policy).I thought it was still 30. I went thru warranty and they are sending me a new phone. just waiting for that to arrive.. still happens every once in awhile. annoying.
Happens to me too. Don't have to reboot though. Turning Airplane mode on and off does the trick. Every day or so I take it out and put it back in. Not sure if it helps but it makes me feel like it prolongs the issue.
Never Die!
Diesel321 said:
Happens to me too. Don't have to reboot though. Turning Airplane mode on and off does the trick. Every day or so I take it out and put it back in. Not sure if it helps but it makes me feel like it prolongs the issue.
Never Die!
Click to expand...
Click to collapse
Should i bring it into AT&T? If I do will they give me a new one even if I unlocked the boot loader?
thekalby said:
Should i bring it into AT&T? If I do will they give me a new one even if I unlocked the boot loader?
Click to expand...
Click to collapse
Here's a summary of what I've learned, y'all correct me if I'm mistaken:
ATT sims only
Airplane mode and back - works as temporary fix
SOME report reseating the sim is a permenant fix
SOME report getting a new sim doesn't fix
Since this is happening to me daily now (maybe more I'm not noticing), I'm going to see what I can come up with. I just opened the tray and slid it back in with two pieces of paper backing the sim card (on the non-contact side of course), to see if by chance there is a problem with the physical connection of the sim, and if this can fix it. I'll keep you updated. I'm also going to see if I can get a new sim card from ATT.
Has anyone come up with any other solutions - or are we all dealing with this intermittently and just tolerating it?
===== UPDATE 12/14/2012 =====
5 Days now with perfect connection. Two sheets of paper thicker sim card works.
There is a few threads all about the same thing. I'm posting in this one because it's the highest on the list. I never had the issue before rooting. So I wonder of anyone can confirm this being an issue pre-root/pre-bootloader unlock? Just a thought
Never Die
Diesel321 said:
There is a few threads all about the same thing. I'm posting in this one because it's the highest on the list. I never had the issue before rooting. So I wonder of anyone can confirm this being an issue pre-root/pre-bootloader unlock? Just a thought
Never Die
Click to expand...
Click to collapse
I'm pretty sure it was confirmed in one of the other threads that you can get this problem even is your not rooted on stock.
Sent from my HTC One X+ using xda app-developers app
Ok, guys i have found a fix put a piece of paper and wedge it between the sim card and the tray at the top pretty much try to kill all the slack.
Andrew149 said:
Ok, guys i have found a fix put a piece of paper and wedge it between the sim card and the tray at the top pretty much try to kill all the slack.
Click to expand...
Click to collapse
Im exchanging my phone at AT&T tomorrow, so well see how that works out.
thekalby said:
Im exchanging my phone at AT&T tomorrow, so well see how that works out.
Click to expand...
Click to collapse
Update: haven't had my phone disconnect I would say this is a true fix, htc just needs to send everyone updated SIM trays
Sent from my HTC One X+ using Tapatalk 2
Same issue over here. Daily missing SIM card issue.
I have been having this daily with my AT&T One X+ as well. I'm stock, unrooted. I went back to aT&T today and they told me it was the SIM Card. We replaced that and it seems to be working. Now I know it hasn't been long enough to know if this is the fix or not, so we shall see.
For those who added the paper to the SIM tray, did your SIM card feel at all loose before you added the paper ? Mine doesn't feel loose at all.
Michael
Well I had this exact problem happen to me a couple times. Not enough to make it annoying. All I ever had to do was restart my phone and voila
Sent from my HTC One X+ using xda app-developers app
CountMagnusLee said:
I have been having this daily with my AT&T One X+ as well. I'm stock, unrooted. I went back to aT&T today and they told me it was the SIM Card. We replaced that and it seems to be working. Now I know it hasn't been long enough to know if this is the fix or not, so we shall see.
For those who added the paper to the SIM tray, did your SIM card feel at all loose before you added the paper ? Mine doesn't feel loose at all.
Michael
Click to expand...
Click to collapse
My SIM card was loose in the SIM tray you can see just a small slack which is enough to mess with the connection
Sent from my HTC One X+ using Tapatalk 2
This has been happening to me 3/4 times a day, the other day i couldnt even read a full article online before it would pop up with a messege saying 'sim card removed restart phone (only option too)' i know its not the best option but i tapped a bit of wd40 on the sim and it works for days before happening again, not a permenant solution but has definitly kept me from tearing my hair out! Hope it helps
Ok guys i know there are a few threads already created for this error, however; I haven't seen a solution yet, So i'm creating this thread in hopes that we can compile all the information about this, and maybe find a solution,
Here's the story, I bought an Unlocked Galaxy note SGH-i717D on ebay about a year ago, the phone was working like a charm and it loved it , then a few months later i started getting a "NO SIM Inserted" error message.
The SIM card was pretty old so I went to my carrier and changed it. That seemed to do the trick and it worked fine until a few weeks ago, when the damn error showed up again. I'm literally getting this error message every day, making the phone impossible to use.
I've tried EVERYTHING:
1- I ruled out the SIM card being faulty since it's new and it works on other phones
2- Made sure the SIM was making contact with the pins
3- Put Scotch tape on the SIM to make it fit better on the SIM slot
3- Deleted cache
4- Rooted my phone and installed titanium backup to delete all user and system app cache
5- flashed the original rom back into my phone
Nothing seems to work (the titanium backup method works for a few hours/days) so please if any of you know the solution to this issue please let me know.
I highly appreciate any help!
Sim card slots go bad some times. A samsung repair shop can replace it in minutes.
mine went out. i havent paid any attention to it. ive noticed alot of notes have this.
snowcolt17 said:
mine went out. i havent paid any attention to it. ive noticed alot of notes have this.
Click to expand...
Click to collapse
yup i've read a lot about it, it doesn't seem to be a problem with the hardware, cuz it works fine when I delete the cache, i've read it has to do with the 3g/4g band the phone is working with, that may cause the issue, but then again nobody's been able to confirm this.
Having the same problem.
No SIM
Baseband: Unknown
IMEI: Unknown
Can't restore with KIES.
Mine was under warranty so I just returned it for an exchange. Got a new SIM, no changes. A factory reset fixed it for a short period.
btswein said:
Mine was under warranty so I just returned it for an exchange. Got a new SIM, no changes. A factory reset fixed it for a short period.
Click to expand...
Click to collapse
So I rooted my phone and installed titanium backup like i mentioned on my first post, there's an option on Titanium backup called CLEAR cache for all user and system apps, that seems to do the trick at least for a few hours and some time days.
Sounds like what you guys may need is the sim card port replacement. whatever you do do not send your phone to samsung if you arent under warranty, you will be broke when your done with them. the part is 7$ including shipping on ebay, you can type in sim card port to find it. it is very easy to install, if you dont feel comfortable you can bring it to a shop.
drunkensaylor77 said:
Sounds like what you guys may need is the sim card port replacement. whatever you do do not send your phone to samsung if you arent under warranty, you will be broke when your done with them. the part is 7$ including shipping on ebay, you can type in sim card port to find it. it is very easy to install, if you dont feel comfortable you can bring it to a shop.
Click to expand...
Click to collapse
My phone have the same problem. But is the t-mobile note (sgh-t879). Can I use this parts for fix my phone?
You can easily find the parts for the tmobile version too. Ebay is where I start looking for parts.
Hi i am having the same issue on my Galaxy Note i717R (Canadian Version - originally from Rogers Network) , would appreciate if you could share a solution with me too .
This happened on my i717 just after warranty ran out (of course). It first started off with losing the use of 4g so I couldnt make calls and only could use lte data. Then the radio would stop working and nothing worked. I then restarted my phone and no sim card inserted error. Eventually it would work again but last night I was using the phone and data with no problem but nothing can fix the error today. I'm stuck using the desire HD unless I can figure this out.
http://forum.xda-developers.com/showthread.php?t=2260171
I had the same problem.. try this link
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
No solution so far
I've had this same problem. Reset system and use caches with Titanium Backup but this didn't last. Reset to the original ROMs (Samsung update to Android 4.1 ) did not help. Finally I bought and replace the sim and microsdcard reader (which was remarkably easy to do), This didnt help either. Anyone have a solution?
kebeadle said:
I've had this same problem. Reset system and use caches with Titanium Backup but this didn't last. Reset to the original ROMs (Samsung update to Android 4.1 ) did not help. Finally I bought and replace the sim and microsdcard reader (which was remarkably easy to do), This didnt help either. Anyone have a solution?
Click to expand...
Click to collapse
WTF? it seems like its a software issue then, this is so weird! I read somewhere that it may be the band the phone works with, I'm in Costa Rica so the 3g, 4g bands that we use here may be a bit different and could be causing the problem, then again i know NOTHING about cell phone band frequencies....
This is what's been working for me, I delete cache using titanium back up and then leave the phone off through the night, this method seems to work for a a few weeks maybe a month and when i get the error message again i repeat the process. Also make sure the pins on the sim tray are touching the sim card I noticed on my phone they were a little low so i took a needle and lift them up a bit.
Anyways I really got sick of the error, so I'm changing the sim card tray, if that doesn't work I'm getting rid of this phone.
replaced sim tray and problem is still there...wtf
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I was having the same problem. The error would hapoen 10+ times a day sometimes.
I replaced the sim card reader, stil happened. Flashed new rom and modem, didn't fix thr problem.
Started rooting around, thought that maybe the piece of case that sits under the leading edge of the sim card lifts it up, occasionally breaking sim contact when it flexed.
Took a screwdriver and bent the three contacts out some more, now it only happens occasionally.
I think I may be onto something here.
kichikun said:
I was having the same problem. The error would hapoen 10+ times a day sometimes.
I replaced the sim card reader, stil happened. Flashed new rom and modem, didn't fix thr problem.
Started rooting around, thought that maybe the piece of case that sits under the leading edge of the sim card lifts it up, occasionally breaking sim contact when it flexed.
Took a screwdriver and bent the three contacts out some more, now it only happens occasionally.
I think I may be onto something here.
Click to expand...
Click to collapse
time for some super glue
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
---------- Post added at 08:45 AM ---------- Previous post was at 08:43 AM ----------
kinda weird that my sim reader goes out right after reboots
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Are you using a full-size sim or a small sim inserted in an adaptor? I have had issues with the small sim.
Don't quote, reply. If you quote, edit.
was using a micro then switched to a full size sim...it actually fried the first full size sim then had to go back to tmobile to get another one..it seems the bottom of the sim tray seems to lift up on the bottom...
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Hi, i have a new HTC One X + and the simcard doesnt work. Means the Phone dont recognise that i already insert a simcard.
I google this issu and found a lot of people with same problem but i never find the solution for that
any one got a idea?
Ps.: My phone is not rootet and i have the newest software from HTC (original 4.1.1 and sense 4+)
Regard
Shai
Have you tried popping open the tray and wiggling the card and then simply sliding it back in? Whenever my phone doesn't detect a sim card I just restart it. When it still doesn't work I pop it out and in again. It's annoying, but it doesn't happen often enough to really bother me. If it is of concern, see if your local store can help you out.
ProfLayton said:
Have you tried popping open the tray and wiggling the card and then simply sliding it back in? Whenever my phone doesn't detect a sim card I just restart it. When it still doesn't work I pop it out and in again. It's annoying, but it doesn't happen often enough to really bother me. If it is of concern, see if your local store can help you out.
Click to expand...
Click to collapse
i already try this 10-20 times... the support hotline say that this bug is known and they solve it with the next patch -.-
But i hope i can use my phone faster than the next htc patch.... anyone got an idea?
I thought I read somewhere that the store you got the phone from might be of some help in this regard if it is an issue with the tray. Of course, if you've been hearing that it is predominantly a software issue, then I have no advice to offer. Sorry.
If the yellowish part of your sim card has mostly faded off,it won't work, ask for a new sim card gonna cost bout 5 or 10 Rupees.
Sent from my HTC One X+ using xda app-developers app
Daryll99 said:
If the yellowish part of your sim card has mostly faded off,it won't work, ask for a new sim card gonna cost bout 5 or 10 Rupees.
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
i already try 3-4 different cards. My card works on other phones so it must be somethign with the phone.
Mine did that a couple months after I bought it ... took it back to the store and they sent it away for some kind of software update. It still did it a few times after that, although it's probably been a couple of months now with no occurrences at all. Some people say to put some tape on the back of the card to make it fit tighter. So I don't know if it's software or hardware. Although when it happened, if I put the phone in airplane mode and back out again, it worked fine, so that leads me to believe it really is software.