Sim card disconnects at random - HTC One X+

On a daily basis my phone will randomly tell me that there is no Sim card(btw I'm att of that makes any difrence) in the phone. The only way to fix the problem is to reboot the phone. Any ideas what's causing this? I tried flashing a different rom but to no avail. What should I do?
Sent from my HTC One X+ using xda app-developers app

thekalby said:
On a daily basis my phone will randomly tell me that there is no Sim card(btw I'm att of that makes any difrence) in the phone. The only way to fix the problem is to reboot the phone. Any ideas what's causing this? I tried flashing a different rom but to no avail. What should I do?
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
Just to commiserate, this happened to me today too - second time total. Gonna keep digging through the forums...

http://forum.xda-developers.com/showthread.php?t=2007361&highlight=sim+card
glad im not the only one.. i posted about this few weeks ago.. i tried going to att store and they wouldnt give me a new phone since it was the 16th day ( 14 day return policy).I thought it was still 30. I went thru warranty and they are sending me a new phone. just waiting for that to arrive.. still happens every once in awhile. annoying.

Happens to me too. Don't have to reboot though. Turning Airplane mode on and off does the trick. Every day or so I take it out and put it back in. Not sure if it helps but it makes me feel like it prolongs the issue.
Never Die!

Diesel321 said:
Happens to me too. Don't have to reboot though. Turning Airplane mode on and off does the trick. Every day or so I take it out and put it back in. Not sure if it helps but it makes me feel like it prolongs the issue.
Never Die!
Click to expand...
Click to collapse
Should i bring it into AT&T? If I do will they give me a new one even if I unlocked the boot loader?

thekalby said:
Should i bring it into AT&T? If I do will they give me a new one even if I unlocked the boot loader?
Click to expand...
Click to collapse
Here's a summary of what I've learned, y'all correct me if I'm mistaken:
ATT sims only
Airplane mode and back - works as temporary fix
SOME report reseating the sim is a permenant fix
SOME report getting a new sim doesn't fix
Since this is happening to me daily now (maybe more I'm not noticing), I'm going to see what I can come up with. I just opened the tray and slid it back in with two pieces of paper backing the sim card (on the non-contact side of course), to see if by chance there is a problem with the physical connection of the sim, and if this can fix it. I'll keep you updated. I'm also going to see if I can get a new sim card from ATT.
Has anyone come up with any other solutions - or are we all dealing with this intermittently and just tolerating it?
===== UPDATE 12/14/2012 =====
5 Days now with perfect connection. Two sheets of paper thicker sim card works.

There is a few threads all about the same thing. I'm posting in this one because it's the highest on the list. I never had the issue before rooting. So I wonder of anyone can confirm this being an issue pre-root/pre-bootloader unlock? Just a thought
Never Die

Diesel321 said:
There is a few threads all about the same thing. I'm posting in this one because it's the highest on the list. I never had the issue before rooting. So I wonder of anyone can confirm this being an issue pre-root/pre-bootloader unlock? Just a thought
Never Die
Click to expand...
Click to collapse
I'm pretty sure it was confirmed in one of the other threads that you can get this problem even is your not rooted on stock.
Sent from my HTC One X+ using xda app-developers app

Ok, guys i have found a fix put a piece of paper and wedge it between the sim card and the tray at the top pretty much try to kill all the slack.

Andrew149 said:
Ok, guys i have found a fix put a piece of paper and wedge it between the sim card and the tray at the top pretty much try to kill all the slack.
Click to expand...
Click to collapse
Im exchanging my phone at AT&T tomorrow, so well see how that works out.

thekalby said:
Im exchanging my phone at AT&T tomorrow, so well see how that works out.
Click to expand...
Click to collapse
Update: haven't had my phone disconnect I would say this is a true fix, htc just needs to send everyone updated SIM trays
Sent from my HTC One X+ using Tapatalk 2

Same issue over here. Daily missing SIM card issue.

I have been having this daily with my AT&T One X+ as well. I'm stock, unrooted. I went back to aT&T today and they told me it was the SIM Card. We replaced that and it seems to be working. Now I know it hasn't been long enough to know if this is the fix or not, so we shall see.
For those who added the paper to the SIM tray, did your SIM card feel at all loose before you added the paper ? Mine doesn't feel loose at all.
Michael

Well I had this exact problem happen to me a couple times. Not enough to make it annoying. All I ever had to do was restart my phone and voila
Sent from my HTC One X+ using xda app-developers app

CountMagnusLee said:
I have been having this daily with my AT&T One X+ as well. I'm stock, unrooted. I went back to aT&T today and they told me it was the SIM Card. We replaced that and it seems to be working. Now I know it hasn't been long enough to know if this is the fix or not, so we shall see.
For those who added the paper to the SIM tray, did your SIM card feel at all loose before you added the paper ? Mine doesn't feel loose at all.
Michael
Click to expand...
Click to collapse
My SIM card was loose in the SIM tray you can see just a small slack which is enough to mess with the connection
Sent from my HTC One X+ using Tapatalk 2

This has been happening to me 3/4 times a day, the other day i couldnt even read a full article online before it would pop up with a messege saying 'sim card removed restart phone (only option too)' i know its not the best option but i tapped a bit of wd40 on the sim and it works for days before happening again, not a permenant solution but has definitly kept me from tearing my hair out! Hope it helps

Related

SIM card error...

I've seen this twice today. Look at my phone and I don't have service, shows no SIM card. A reboot fixes it, tried pulling the SIM and putting it back in, didn't work. Anyone else see this?
Sent from my HTC6435LVW using Tapatalk 2
bwhite757 said:
I've seen this twice today. Look at my phone and I don't have service, shows no SIM card. A reboot fixes it, tried pulling the SIM and putting it back in, didn't work. Anyone else see this?
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
This happened to me 2 times yesterday has not happend yet and cannot get it to happen
How did you get the toggles in the notifications drop down? Pretty cool!
Sent from my SGH-I897 using xda app-developers app
Just happened to me again....
As far as the toggles it's the app widgetsoid...
Sent from my HTC6435LVW using Tapatalk 2
I've had my phone three days. Just noticed today when my son called another phone cause he could not reach Me.
Sent from my HTC6435LVW using xda app-developers app
Could be a defective sim card. I think most carriers replace them for free.
Sent from my GT-N7100 using xda premium
Well, just an update. Took it to the VZW store this morning as I had a message on the lock screen "PUK locked, contact customer support". They replaced the SIM card at the store, and away I went. About an hour later, bam, no SIM card error again. Took it back to the store and they replaced the device and got yet another SIM card with that phone. Been 4 hours now with no problems. Hopefully all is good now...
I had the exact same problem and after a SIM card swap I've not seen any issues.
BC
I've been having no SIM card error also, I just put it in and out of airplane mode to reset
Sent from my HTC6435LVW using xda premium
I've had this happen to me twice as well. Yesterday around 4pm and Today at about 12pm. I pulled out the SIM and restarted the phone, hasn't happend since.
bwhite757 said:
I've seen this twice today. Look at my phone and I don't have service, shows no SIM card. A reboot fixes it, tried pulling the SIM and putting it back in, didn't work. Anyone else see this?
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Exact same thing happened to me for the first time today. Missed several phone calls because of it. They didn't even go to my voicemail; callers got a message that I couldn't be located. Had to reboot phone to get service.
Sent from a Droid DNA using the xda app.
Ugh... NOOOOOOO!!! My 2nd DNA almost made it a week. Got the "No SIM card" error again today.... WTF?! I'm hoping this is just a software issue that will be resolved soon.. **Fingers Crossed* no PUK error yet...
Mine just did it for the first time (got it 2 days ago). Restarted it to fix. Hoping that it doesn't happen again... fingers crossed!
bwhite757 said:
Ugh... NOOOOOOO!!! My 2nd DNA almost made it a week. Got the "No SIM card" error again today.... WTF?! I'm hoping this is just a software issue that will be resolved soon.. **Fingers Crossed* no PUK error yet...
Click to expand...
Click to collapse
Well, I guess that means your first one didn't make it a week either, considering the release date was less than 10 days ago.
I had the SIM Card error happen to me again yesterday morning, also. Unfortunately, I don't think keeping this phone is in my foreseeable future. To be quite honest, to the naked eye, I really can't see a visable difference between this phones screen, and the S3's screen anyways. Even the Maxx HD for that matter. Next, because of the lack of an external SD card, and capped off with an unremovable battery, these basic features that are lacking have sold me on a pass of the DNA. Yesterday, I was on the road, and my battery died around 6PM (~10 hours). Usually, I could swap a battery at this time and keep going. Instead, I was swapping my SIM card TO ANOTHER PHONE just to keep going. That's when I realized I can't keep using the DNA as a reliable business tool.
Sorry HTC, you missed the mark on this gorgeous device. So close. Like putting snow tires on a Ferrari...
It happened to me twice ''No SIM card" error.
Sent from my HTC6435LVW using xda premium
I had this issue a few times in the beginning as well. Took the phone to the Verizon store and they couldn't make heads or tails of it. I popped the sim out, gave it a cleaning with an eraser, and popped it back in, pushing it in as hard as I could with my thumb and haven't had the issue since.
I noticed that it happened a lot if I were to bang on the top of the phone, sort of like packing a pack of cigarettes. It was almost like the SIM card wasn't all the way in and when the phone got jarred a little, the sim would move just enough to cause the error.
My wife and I both have the DNA. She has been having the no SIM card problem for a couple of days. Just swapped the sim card today at a Verizon store, hoping the problem goes away.
Sent from my HTC6435LVW using Tapatalk 2
DonBrizzel said:
I had this issue a few times in the beginning as well. Took the phone to the Verizon store and they couldn't make heads or tails of it. I popped the sim out, gave it a cleaning with an eraser, and popped it back in, pushing it in as hard as I could with my thumb and haven't had the issue since.
I noticed that it happened a lot if I were to bang on the top of the phone, sort of like packing a pack of cigarettes. It was almost like the SIM card wasn't all the way in and when the phone got jarred a little, the sim would move just enough to cause the error.
Click to expand...
Click to collapse
Unfortunately, I've tried that. I've had a SIM card error pop up in the middle of the nite while it's on it's charging pad without touching it.
mine has done it a couple times, but usually when I'm in an area for a period of time where it's struggling to get signal. Like at my house when the weather was poor and it was usually on 0-2 bars is when it happened the first time, then when I was in town some place for a while where there were a lot of other phones and signal usually shows 3-4 bars, but still has poor connectivity is when it happened the second time.
OK question for those that have gotten the error, did you happen to change your preferred network from Global to LTE/CDMA? Reason I asked was because this is the only thing I remember changing about 5-7 hours prior to seeing the error message on both DNA's. I changed back to Global, popped the SIM card out and back in, and haven't had an error since Friday now. And it was bad Friday, probably happened 6-7 times.
Sent from my Nexus 7 using Tapatalk 2

No SIM CARD error Galaxy Note

Ok guys i know there are a few threads already created for this error, however; I haven't seen a solution yet, So i'm creating this thread in hopes that we can compile all the information about this, and maybe find a solution,
Here's the story, I bought an Unlocked Galaxy note SGH-i717D on ebay about a year ago, the phone was working like a charm and it loved it , then a few months later i started getting a "NO SIM Inserted" error message.
The SIM card was pretty old so I went to my carrier and changed it. That seemed to do the trick and it worked fine until a few weeks ago, when the damn error showed up again. I'm literally getting this error message every day, making the phone impossible to use.
I've tried EVERYTHING:
1- I ruled out the SIM card being faulty since it's new and it works on other phones
2- Made sure the SIM was making contact with the pins
3- Put Scotch tape on the SIM to make it fit better on the SIM slot
3- Deleted cache
4- Rooted my phone and installed titanium backup to delete all user and system app cache
5- flashed the original rom back into my phone
Nothing seems to work (the titanium backup method works for a few hours/days) so please if any of you know the solution to this issue please let me know.
I highly appreciate any help!
Sim card slots go bad some times. A samsung repair shop can replace it in minutes.
mine went out. i havent paid any attention to it. ive noticed alot of notes have this.
snowcolt17 said:
mine went out. i havent paid any attention to it. ive noticed alot of notes have this.
Click to expand...
Click to collapse
yup i've read a lot about it, it doesn't seem to be a problem with the hardware, cuz it works fine when I delete the cache, i've read it has to do with the 3g/4g band the phone is working with, that may cause the issue, but then again nobody's been able to confirm this.
Having the same problem.
No SIM
Baseband: Unknown
IMEI: Unknown
Can't restore with KIES.
Mine was under warranty so I just returned it for an exchange. Got a new SIM, no changes. A factory reset fixed it for a short period.
btswein said:
Mine was under warranty so I just returned it for an exchange. Got a new SIM, no changes. A factory reset fixed it for a short period.
Click to expand...
Click to collapse
So I rooted my phone and installed titanium backup like i mentioned on my first post, there's an option on Titanium backup called CLEAR cache for all user and system apps, that seems to do the trick at least for a few hours and some time days.
Sounds like what you guys may need is the sim card port replacement. whatever you do do not send your phone to samsung if you arent under warranty, you will be broke when your done with them. the part is 7$ including shipping on ebay, you can type in sim card port to find it. it is very easy to install, if you dont feel comfortable you can bring it to a shop.
drunkensaylor77 said:
Sounds like what you guys may need is the sim card port replacement. whatever you do do not send your phone to samsung if you arent under warranty, you will be broke when your done with them. the part is 7$ including shipping on ebay, you can type in sim card port to find it. it is very easy to install, if you dont feel comfortable you can bring it to a shop.
Click to expand...
Click to collapse
My phone have the same problem. But is the t-mobile note (sgh-t879). Can I use this parts for fix my phone?
You can easily find the parts for the tmobile version too. Ebay is where I start looking for parts.
Hi i am having the same issue on my Galaxy Note i717R (Canadian Version - originally from Rogers Network) , would appreciate if you could share a solution with me too .
This happened on my i717 just after warranty ran out (of course). It first started off with losing the use of 4g so I couldnt make calls and only could use lte data. Then the radio would stop working and nothing worked. I then restarted my phone and no sim card inserted error. Eventually it would work again but last night I was using the phone and data with no problem but nothing can fix the error today. I'm stuck using the desire HD unless I can figure this out.
http://forum.xda-developers.com/showthread.php?t=2260171
I had the same problem.. try this link
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
No solution so far
I've had this same problem. Reset system and use caches with Titanium Backup but this didn't last. Reset to the original ROMs (Samsung update to Android 4.1 ) did not help. Finally I bought and replace the sim and microsdcard reader (which was remarkably easy to do), This didnt help either. Anyone have a solution?
kebeadle said:
I've had this same problem. Reset system and use caches with Titanium Backup but this didn't last. Reset to the original ROMs (Samsung update to Android 4.1 ) did not help. Finally I bought and replace the sim and microsdcard reader (which was remarkably easy to do), This didnt help either. Anyone have a solution?
Click to expand...
Click to collapse
WTF? it seems like its a software issue then, this is so weird! I read somewhere that it may be the band the phone works with, I'm in Costa Rica so the 3g, 4g bands that we use here may be a bit different and could be causing the problem, then again i know NOTHING about cell phone band frequencies....
This is what's been working for me, I delete cache using titanium back up and then leave the phone off through the night, this method seems to work for a a few weeks maybe a month and when i get the error message again i repeat the process. Also make sure the pins on the sim tray are touching the sim card I noticed on my phone they were a little low so i took a needle and lift them up a bit.
Anyways I really got sick of the error, so I'm changing the sim card tray, if that doesn't work I'm getting rid of this phone.
replaced sim tray and problem is still there...wtf
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I was having the same problem. The error would hapoen 10+ times a day sometimes.
I replaced the sim card reader, stil happened. Flashed new rom and modem, didn't fix thr problem.
Started rooting around, thought that maybe the piece of case that sits under the leading edge of the sim card lifts it up, occasionally breaking sim contact when it flexed.
Took a screwdriver and bent the three contacts out some more, now it only happens occasionally.
I think I may be onto something here.
kichikun said:
I was having the same problem. The error would hapoen 10+ times a day sometimes.
I replaced the sim card reader, stil happened. Flashed new rom and modem, didn't fix thr problem.
Started rooting around, thought that maybe the piece of case that sits under the leading edge of the sim card lifts it up, occasionally breaking sim contact when it flexed.
Took a screwdriver and bent the three contacts out some more, now it only happens occasionally.
I think I may be onto something here.
Click to expand...
Click to collapse
time for some super glue
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
---------- Post added at 08:45 AM ---------- Previous post was at 08:43 AM ----------
kinda weird that my sim reader goes out right after reboots
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Are you using a full-size sim or a small sim inserted in an adaptor? I have had issues with the small sim.
Don't quote, reply. If you quote, edit.
was using a micro then switched to a full size sim...it actually fried the first full size sim then had to go back to tmobile to get another one..it seems the bottom of the sim tray seems to lift up on the bottom...
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

SIM Card issue

Is there some kind of secret when I comes to the device not reading the SIM? Unseated the SIM and replaced and the only thong that helps is rebooting. It only happens once a day but its annoying.
Sent from my HTC6435LVW using xda app-developers app
I had this issue a few times with the first DNA I had - I took out the SIM, put it back in, and rebooted and it was fine after that. Recently (with a different DNA), after dropping it a few times, I've noticed that it's been happening again more frequently (2-3 times a day). Not sure what's causing it, or if dropping it affected it at all.. usually a reboot fixes it, but that's not exactly a permanent solution.
I had to get new phone
Sent from my HTC6435LVW using xda premium
I got a new SIM card. Mine got bad doing it daily and even a few times a day and now it hasn't done it since a week ago when I changed sims
Sent from my HTC6435LVW using xda premium
Just got off the phone with Verizon and they are going to send me a new device. I guess the SIM card issue is a hardware issue, not the update and they are aware of it. I told them about reseating and replacing the SIM card but they claimed that eventually the issue would come back if I'm on the same device. Problem solved.
mine had that issue after i dropped it one day. i just took the sim card out, blew into the slot nintendo cartridge style, and put the card back in. made sure the sim card was securely in there and booted the phone back up. no problems since then. my guess is that the slot doesn't fit the sim card tightly enough so any large impacts (i.e. dropping your phone) will jar it enough that it won't read properly
No drops, pristine device, the only thing that appears to have happened is the update, which now causes the SIM card problem.
I had it three times, rebooted twice, which seemed to temporarily cure the problem. Reseated it and rebooted, and haven't yet had an issue. However, prophylactically called VZW, and almost immediately they were discussing a warranty swapout. It arrives today. Since I haven't had an issue in ~12 hours, I'm going to let it ride for a few days. Better to have the device I bought new than the devil I don't know, I figure, plus the additional hassle of changing all my data over from a phone without an SD card slot.
Will update again if I continue to have the error, but to their credit, VZW appears to be well abreast of the situation.
Fastlivin said:
No drops, pristine device, the only thing that appears to have happened is the update, which now causes the SIM card problem.
I had it three times, rebooted twice, which seemed to temporarily cure the problem. Reseated it and rebooted, and haven't yet had an issue. However, prophylactically called VZW, and almost immediately they were discussing a warranty swapout. It arrives today. Since I haven't had an issue in ~12 hours, I'm going to let it ride for a few days. Better to have the device I bought new than the devil I don't know, I figure, plus the additional hassle of changing all my data over from a phone without an SD card slot.
Will update again if I continue to have the error, but to their credit, VZW appears to be well abreast of the situation.
Click to expand...
Click to collapse
Thanks for the post. Haven't had the issue (yet), but good to know that VZW is keeping up with their customers.
LOL... got the issue 6 times in a day. Got the new device and the 'certified pre-owned' rebooted while I was re-installing my apps and won't turn back on. When I tried to turn it on all that would happen is the softkeys would flash. That's it. LAME. I sent it back and told them that I'll stick it out with the current device. I had data reset the device that I was originally exchanging and ended up putting all the stuff back on. Funny enough, no issues yet. Screw the pre-owned.
Love my dna but ......
I was having the same problem, so I called a Verizon rep and they told me that they're working in a software fix in a future update.... Lol i told them that this was unacceptable and that when this happens I can't even dial 911!Long story short they're sending me a free galaxy note 2, which is too bad because I freaking loved my dna... When it worked On the positive side at least I'll burn some extra calories carrying that bad boy around
xShin said:
I had this issue a few times with the first DNA I had - I took out the SIM, put it back in, and rebooted and it was fine after that. Recently (with a different DNA), after dropping it a few times, I've noticed that it's been happening again more frequently (2-3 times a day). Not sure what's causing it, or if dropping it affected it at all.. usually a reboot fixes it, but that's not exactly a permanent solution.
Click to expand...
Click to collapse
Anyone try taping it in. it's obvious it happens eventually on all DNAs...
Edit. Just added tape to the back of mine. I just think the SIM tray sucks. I wouldn't doubt that doesn't help.
Sent from my HTC6435LVW using Tapatalk 2
hkbladelawhk said:
Anyone try taping it in. it's obvious it happens eventually on all DNAs...
Edit. Just added tape to the back of mine. I just think the SIM tray sucks. I wouldn't doubt that doesn't help.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
I read somewhere to rub off the wax on the SIM with an eraser. Just do it lightly till it comes off. I've had no issues since. I know there are a lot of "solutions" on this but it seems pretty random. I've done the update, factory reset, new sim. So far the fix I just mention has kept me from having issues. Good luck!
Sent from my HTC6435LVW using xda app-developers app
For my phone and my wife's phone replacing sim cards worked twice for each phone (once shortly after we bought them in November, and once after the latest OTA).
Sent from my HTC6435LVW using Tapatalk 2
I had this problem back in April and it seemed to stop after the OTA. Started up again about a week ago and was much more frequent. Swung by a VZW store a couple days ago and got the SIM replaced - since then I haven't had any SIM issues.
I'm getting this issue on cm10.1. Yesterday I got the sim card error and rebooted, and woke up to it this morning (apparently the phone won't charge via wireless with this message so my battery was also very low). I am also having headphone jack problems so I'm thinking it may be time to call verizion.
Try cleaning it and not touch the contacts on the SIM card when reinstalling. I had that issue and hasn't happend since cleaning SIM card. Not saying that's the issue for everyone and adding tape also sounds like a reasonable solution. Just sayin
Sent from my Viper powered DNA
I had this problem all the time while using the Senseless ROM. Since going to CM, I only had the issue once and that was about a month ago. I think it has to do with the ROMs, not the hardware.
Ha. Latest update with my SIM issue. Actually got sick of Verizon's runaround. Called HTC direct and they acknowledged the issue. They desribed the issue as a problem with the SIM tray. They are repalcing the tray. I will report back about how this works out. I think that its total crap that Verizon just keeps replacing the devices without replacing the tray. To pile it on, getting a replacement device seems to void the manufacturers warranty and replaces it with a 30 day warranty because its a replacement device. I'm really growing tired of Verizons lack of support and their inability to get on the same page as the manufacturers.
Sent from my HTC6435LVW using xda app-developers app
hardware
NeuroCrashJS said:
I had this problem all the time while using the Senseless ROM. Since going to CM, I only had the issue once and that was about a month ago. I think it has to do with the ROMs, not the hardware.
Click to expand...
Click to collapse
It is probably some type of a hardware problem, from my experience. The biggest supporter of this is that Verizon's latest patch does nothing but to tell the phone to restart the radios. It is just putting a bandaid on the problem and not doing anything.
I was just about to trade mine in for a new one when i tried the tape fix. Works perfectly ever since. I was skeptical too, but just try it. It really can't hurt.
I had it happen once since I've had it since January. Happened about a month after getting it. Cleaned the Sim contacts and havent had an issue since.
Sent from my Nexus 7 using xda app-developers app

Sim Card don't work

Hi, i have a new HTC One X + and the simcard doesnt work. Means the Phone dont recognise that i already insert a simcard.
I google this issu and found a lot of people with same problem but i never find the solution for that
any one got a idea?
Ps.: My phone is not rootet and i have the newest software from HTC (original 4.1.1 and sense 4+)
Regard
Shai
Have you tried popping open the tray and wiggling the card and then simply sliding it back in? Whenever my phone doesn't detect a sim card I just restart it. When it still doesn't work I pop it out and in again. It's annoying, but it doesn't happen often enough to really bother me. If it is of concern, see if your local store can help you out.
ProfLayton said:
Have you tried popping open the tray and wiggling the card and then simply sliding it back in? Whenever my phone doesn't detect a sim card I just restart it. When it still doesn't work I pop it out and in again. It's annoying, but it doesn't happen often enough to really bother me. If it is of concern, see if your local store can help you out.
Click to expand...
Click to collapse
i already try this 10-20 times... the support hotline say that this bug is known and they solve it with the next patch -.-
But i hope i can use my phone faster than the next htc patch.... anyone got an idea?
I thought I read somewhere that the store you got the phone from might be of some help in this regard if it is an issue with the tray. Of course, if you've been hearing that it is predominantly a software issue, then I have no advice to offer. Sorry.
If the yellowish part of your sim card has mostly faded off,it won't work, ask for a new sim card gonna cost bout 5 or 10 Rupees.
Sent from my HTC One X+ using xda app-developers app
Daryll99 said:
If the yellowish part of your sim card has mostly faded off,it won't work, ask for a new sim card gonna cost bout 5 or 10 Rupees.
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
i already try 3-4 different cards. My card works on other phones so it must be somethign with the phone.
Mine did that a couple months after I bought it ... took it back to the store and they sent it away for some kind of software update. It still did it a few times after that, although it's probably been a couple of months now with no occurrences at all. Some people say to put some tape on the back of the card to make it fit tighter. So I don't know if it's software or hardware. Although when it happened, if I put the phone in airplane mode and back out again, it worked fine, so that leads me to believe it really is software.

Plz Help, Att Htc One "NO SIM ERROR" Tape fix doesnt work!

Hello, im new here but I have seen over the years that this is the place to come to fix cell phone issues and the such. My issue is this, I have just received an ATT HTC ONE, I bought it off Ebay. The phone itself phisically is in mint condition, but the problem is whenever I put a sim card in it, it just wont read it. Im overseas, I have already bought the unlock code for the phone but I get no chance to enter it because the phone wont detect a sim no matter what I do. I have tries puting several different sim cards and no go, I even had a spare ATT sim card and no go. I have just tried the "tape fix" but the phone wont recognize my sim. Is there anything else that I can try or do? I have flashed phone software in the past (droid dna) so if thats what would take to fix this I would do it. Im overseas and returning this to ebay for a refund would not be an option for me. Any help would be greatly apreciated.
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
sa.guly10 said:
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
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thanks, the thing is any item i order from the US takes almost a month to arrive. I will try flashing a rom later tonight.
Sent from my Nexus 7 using Tapatalk 4
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
ferreds said:
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
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Sim cards can go bad as well. I would go to an AT&T store and they will replace your sim card for free.
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
It happened to me last night. I restarted my phone and it worked normally. Haven't happened since.
Sent from the "ONE" phone for me
You can buy a new simtray for $2.30
They sell lots of other parts for the HTC One as well.
http://www.etradesupply.com/oem-htc-one-sim-card-tray-white.html
You might want to flash the stock RUU, might have a bad radio flash or something odd.
ferreds said:
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
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Hello Mate,
I also recieved the phone bought off ebay today and facing the 'no sim card' issue like u and cannot go to htc as I am overseas (in india).
Is ur issue fixed ? If yes, pl lemme know how asap.
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
ferreds said:
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
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Oh..ok.. well I dont think new sim tray would be the solution.
I have two HTC One. And I tried putting the sim tray of working HTC ONE into this one and nothing happened.. same issue.
I have couple queries though : Was ur phone's software modified in any way when u recieved it ? I mean was the phone unlocked, rooted etc ?
If yes, did u tried flashing a RUU on it and see if it solves the issue
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
y
dev997 said:
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
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Click to collapse
Glad that worked for you!
my simcard tray is on its way
it should get on friday
I really hope this solution from HTC will make my one work, otherwise I dont know what else to try.
This shouldnt have happened in the first place
ferreds said:
This shouldnt have happened in the first place
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Agreed, but it does happen. The last batch of T-Mobile Nexus 4's my company purchased, 2 out of 16 had an issue where the SIM's weren't being read due to pin misalignment issues inside the slot. We were able to replace them.
ferreds said:
it should get on friday
Click to expand...
Click to collapse
Did u gt the sim tray yet ?
One more thing - how did u managed to get service from HTC ? Did u paid or its covered under warranty ? As I already mentioned I am in exact same condition as u are and would like to have HTC take a look at this too
Waiting for your reply mate.. Pl do asap.

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