touch pro fell into a cooler - Touch Pro CDMA

filled with water and ice. i quickly snatched it out, popped the battery out and memory card, opened the slider to let it dry out. that was yesterday, today it's still not working. it gives the slight vibrate, i can hear it start up, i've even heard some calls come in and texts going off, but there's no power to the screen at all. does not light up, no life.
i have a brand new battery but is there any other place on the phone that will indicate the water damage besides the small one below where my memory card slot is? not sure which route is the best to take here, needless to say i'm going nuts without my phone and this basically ruined my plans all weekend since no one could reach me.

Your a bit stuffed TBH, there is another water indicator on the connector edge of the battery. Your best bet is to phone up your provider and ask for the Comprehensive insurance, leave it a week or 2 and then put the claim in.

i have the insurance anyway, ti's just a pain and takes a lot longer than swapping it out. i have a brand new battery with a clear indicator.

2502 said:
i have the insurance anyway, ti's just a pain and takes a lot longer than swapping it out. i have a brand new battery with a clear indicator.
Click to expand...
Click to collapse
It doesn't take very long. Call up Sprint, they'll have one to you next day.

Oh man..i hate the water damage !!

well i got a new one today from sprint. place a piece of tape over the small indicator on the back, and either another one on the battery's spot, which they looked for, or keep a spare battery. worked for meeeee lol

glad you got it sorted

You could always get something like MyMobiler and see the screen on a PC, if the screen isn't working.
Glad you got a new one anyways.

Related

Eris build quality

Just had to share this one.
My fiancee managed to forget her Eris in her pocket and left it in a full wash cycle. After which, she dries off the outside and tries to turn it on... yea, I know . THEN she plugs it in. Again, I know . She finally calls me and tells me what happened. I figured after all she told me it was dead, so we went to get a new phone, since we had a line up for an upgrade.
2 Weeks later (yesterday), I decide to take the phone corpse and put my battery in it. No idea why, just curious. Well, it booted. Did a few tests and checks, and everything, everything!! works . The only thing that seemed to be a loss was the battery. Now we're returning the new one, and keeping that upgrade date available.
Never thought the Eris was that durable. A full wash cycle and trying to turn it on, and we only lost a battery. Awesome.
Theyre pretty tough little phones, some user here posted about how he left it in the snow for a day or two and ran it over with his car unknowingly, once he brought it in and let it dry it still booted up and worked..albeit with a cracked to hell screen. Gotta hand it to HTC, they know how to build phones.
all it really comes down to is water on a circuit board. its really not that big of an issue, as long as the liquid isnt corrosive, or electricity is passing threw the circuit board. then you can just dry it off, let it site, some people even put it in rice to absorb the moisture, then its all good and working again.
ECLIPS3 said:
all it really comes down to is water on a circuit board. its really not that big of an issue, as long as the liquid isnt corrosive, or electricity is passing threw the circuit board. then you can just dry it off, let it site, some people even put it in rice to absorb the moisture, then its all good and working again.
Click to expand...
Click to collapse
eh ive had a few lgs beyond repair even with the rice and enough time to dry, htc has consistent build quality
ECLIPS3 said:
all it really comes down to is water on a circuit board. its really not that big of an issue, as long as the liquid isnt corrosive, or electricity is passing threw the circuit board. then you can just dry it off, let it site, some people even put it in rice to absorb the moisture, then its all good and working again.
Click to expand...
Click to collapse
That's why it amazes me. She dried off the outside and them tried to turn it on. Even plugged it in. The insides were still water logged. She told me the screen even lit up a strange grey color for a second.
She now knows never to turn on a wet phone, lol
chaoss13 said:
Just had to share this one.
My fiancee managed to forget her Eris in her pocket and left it in a full wash cycle. After which, she dries off the outside and tries to turn it on... yea, I know . THEN she plugs it in. Again, I know . She finally calls me and tells me what happened. I figured after all she told me it was dead, so we went to get a new phone, since we had a line up for an upgrade.
2 Weeks later (yesterday), I decide to take the phone corpse and put my battery in it. No idea why, just curious. Well, it booted. Did a few tests and checks, and everything, everything!! works . The only thing that seemed to be a loss was the battery. Now we're returning the new one, and keeping that upgrade date available.
Never thought the Eris was that durable. A full wash cycle and trying to turn it on, and we only lost a battery. Awesome.
Click to expand...
Click to collapse
Well, that's good to know because I may end up using it as a rock because it's life as a phone is gonna be very short unless I figure out a way for it to hold a charge for more than 3 hours and complete a call without having the person on the other end repeat themselves 3 times. Eris took the "smart" out of smartphone, that's for sure.
Sorry....double post
mountaineerndixie said:
Well, that's good to know because I may end up using it as a rock because it's life as a phone is gonna be very short unless I figure out a way for it to hold a charge for more than 3 hours and complete a call without having the person on the other end repeat themselves 3 times. Eris took the "smart" out of smartphone, that's for sure.
Click to expand...
Click to collapse
Sounds like you should call Verizon for a replacement.. assuming you have TEC
-mak

water damage

Last night i was out, and well basically my phone isnt working and im 90% sure its water damage now, the screen has little white bits round the end, whats the best way to get it working again, because it wont turn on :/
sell it on ebay for parts and buy another one.
pcdocta said:
sell it on ebay for parts and buy another one.
Click to expand...
Click to collapse
I concur.
My girlfriend knocked her phone off the counter into the toilet when she was sick (needless to say phone had some chunks on it as well). It was game over. luckily in US we are able to insure it and we are now getting a new one for the one time "low cost" of $125. 125 is better than a full retail, thats for sure. I made her call AT&T before just to see if we could weasel a SII on early upgrade, no dice.
Moral: Insurance ftw
First suck all the beer out of it! Want not waste not!
Assimilated via WinBorg 4G
Best thing to do would have been to take out the battery/sim/sdcard and put in dry rice immediately, then leave overnight. Might not be too late either, but def should have done that right away. Right after I got my Captivate I got really drunk and accidentally soaked it, I didnt even realize it had gotten so wet until I woke up the next morning and tried to turn it on. It even tried to boot, showing the Samsung screen briefly then immediately turning off. Taking the battery door off there was water drops inside. After about 18 hours in rice I was soooo surprised that it booted right up and I havent had a problem out of it to this day!! I still use it all the time.
CaelanT said:
First suck all the beer out of it! Want not waste not!
Assimilated via WinBorg 4G
Click to expand...
Click to collapse
It wasnt even beer, it was just raining loads so it got soaked in my pocket
Thanks for the advice guys, i put it in dry rice so we'll see how that goes *fingers crossed*
So i have put it in dry rice, and well it booted up but the touch screen was unresponsive, and so was the fingerprint sensor leaving me with no way to actually use any of the phones features, i think there is a tiny bit of water left so im going to stick it in rice a bit longer but try and get the screen repaired if that doesnt help,
Is there anyway i can access the stuff on my phone using the usb connection maybe?
Sorry to hear about your phone. My son got pushed into a swimming pool with his Atrix in his pocket. It is fully functional today.
What we did.
Rice and a warm spot. Not for hours... It took a whole week before everything straightened out. There was an issue with the sim and sd card readers, but nothing an emery board didn't fix.
First mistake, you turned (tried to) it on. Second mistake...........you turned it on too soon after putting it in rice.
One day in dry rice is not enough. If you read guides about water damage you will see that you really should have the phone in dry ice for 5 days. Never ever plug it into the charger or turn it on before you do this. Only takes one wee drop of liquid to short something out.
Next, you should strip the phone down and clean everything internally to make sure you will not suffer from oxidation and corrosion in the future. Many phones will work after being in dry rice, only to succumb to corrosion after a few weeks or months because all the connectors inside became oxidized.
In short, water damage is horrible, but there are many guides on the internet specific to this outside of XDA which can help you. The iPhone water damage guides are especially useful, even though the hardware is different. The concept is exactly the same.
First rule is always do not attempt to turn the phone on, and do not plug into a charger.
malfuncion said:
I concur.
My girlfriend knocked her phone off the counter into the toilet when she was sick (needless to say phone had some chunks on it as well). It was game over. luckily in US we are able to insure it and we are now getting a new one for the one time "low cost" of $125. 125 is better than a full retail, thats for sure. I made her call AT&T before just to see if we could weasel a SII on early upgrade, no dice.
Moral: Insurance ftw
Click to expand...
Click to collapse
SII isin't an upgrade.
Thanks caelan, cant change what i've done now, so maybe ive ruined my phone my turning it on multiple times, ive left it in the dry rice which im gooing to do for the rest of the week and if it isnt then working im going to take it to repair shop, thanks for all your guys help.
King_MSD said:
Thanks caelan, cant change what i've done now, so maybe ive ruined my phone my turning it on multiple times, ive left it in the dry rice which im gooing to do for the rest of the week and if it isnt then working im going to take it to repair shop, thanks for all your guys help.
Click to expand...
Click to collapse
Hope this helps, the phone that I mentioned, was turned on immediately after getting wet. His girlfriend was the smart one and pulled the battery for him.
We sat it in the rice and checked it every day by turning it on. (I am in no way recommending this btw, simply reporting an experience.). Each day it seems like it got better and better. The last two days everything was working, but there was still evidence of moisture on the screen. So we baked it for a few extra days. I did have an advantage over you. The outside temp was 100 plus and I sat his, in that bag of rice, on the hood of a red car everyday for most of the afternoon. It will most likely take longer with a cooler temp to work with.
We may have been 'lucky'. But this is so you know that there is a great chance that everything will be fine.
well, an update on my girlfriend's PUKE phone:
The day I posted that was I think thursday, we let is sit all thursday- friday- saturday. On sunday (around noon) she couldnt handle the Nokia 3360 any longer. When she left for her "mani/pedi", I sat down with the poor phone. After a little cleaning of contacts and such I was able to get it to boot and come up. When she got home it was up and going. She was thrilled and I got a "reward".
She used it all Sunday and today until the insurance joint came in. The only thing that didnt totally dry was the screen. It looked like pure hell, but worked. She said anythign was etter than the old green screen nokia
PS- she had tried to turn it on friday and got a "Modem Failed to Initialize: Starting RSD". Sunday it worked fine.
i dropped my phone in the toilet. managed to take it out. it was still in the power on state. removed battery asap! whats next?? shall i get it some heat, hair drier or bulb ?? how many day do i need to keep this phone in the rice? also im not an expert in disassembling!!! any suggestions?
I've heard up to a week but a couple days will probably work. I would probably just use a can of compressed air. Hair dryers can create enough heat to loosen the adhesive for screens on phones. Maybe place it near a vent or put it on a window sill with sunlight?
njarun said:
i dropped my phone in the toilet. managed to take it out. it was still in the power on state. removed battery asap! whats next?? shall i get it some heat, hair drier or bulb ?? how many day do i need to keep this phone in the rice? also im not an expert in disassembling!!! any suggestions?
Click to expand...
Click to collapse

[Q] Advice: Replacement Phone for Oveheating and Battery Life Issues

I'll try to make this brief. I bought my phone back in early December. I've had overheating and battery issues from day 1.
Overheating: My phone will constantly get to the "overheat" status through normal usage (not on charger) when I'm on the phone or just browsing the Internet. It gets hot.
Battery life: I understand that smartphones don't have great battery life. I've owned a lot of them. I sometimes unplug at 6:30 AM and end up in the red zone at 3-4 PM. It just sits on my desk. Sometimes I don't even use the phone for anything. This is unacceptable standby time.
I went through the troubleshooting process with Verizon (new battery and charger) and now they are sending me out a replacement phone.
1: I want a new phone, not a replacement. What am I doing wrong? Why won't they give me this?
2: I also asked for a different model phone (Nexus for example, but anything really) and they won't work with me on that either.
Advice?
1. What do you mean, a new phone? They don't send out "new" phones, ever. They send out CLNRs.
2. They won't give you a Nexus. Period. They'll give you something else, but only if you've been through a lot of phones.
tekhna said:
1. What do you mean, a new phone? They don't send out "new" phones, ever. They send out CLNRs.
2. They won't give you a Nexus. Period. They'll give you something else, but only if you've been through a lot of phones.
Click to expand...
Click to collapse
Thanks. That answers all my questions actually. I would of expected more from them since I bought the phone brand new recently and switched from Sprint just to get the phone, but whatever. Anyone else have different advice?
FWIW: I just had to get a Certified Like-New Device....
It is hands down better than my original... and I thought my original was good! this ones got the really red soft keys... no dead pixels...
you could get lucky too..
Camp said:
Thanks. That answers all my questions actually. I would of expected more from them since I bought the phone brand new recently and switched from Sprint just to get the phone, but whatever. Anyone else have different advice?
Click to expand...
Click to collapse
The only time you can return a new phone for a different new phone is during the initial trial period (which is I believe 14 days now) and when you do that you will have to pay a restocking fee. After that period you will only get Certified Like New Refurbished phones. Welcome to the world of Verizon. LOL
...
thatsricci said:
FWIW: I just had to get a Certified Like-New Device....
It is hands down better than my original... and I thought my original was good! this ones got the really red soft keys... no dead pixels...
you could get lucky too..
Click to expand...
Click to collapse
If you ever get charged for turning in a unlocked (out of warranty) device under warranty PLEASE let us know.
thatsricci said:
FWIW: I just had to get a Certified Like-New Device....
It is hands down better than my original... and I thought my original was good! this ones got the really red soft keys... no dead pixels...
you could get lucky too..
Click to expand...
Click to collapse
Thanks. That gives me hope. This phone sucks.
Yeah no new phones outside of 14 days. My best Inc2 was a CLNR because the rest had bad speakers or the ugly circle soft keys. CLNRs now a days are actually not as bad as they used to be. New shells and no look of damage. When I worked for AT&T they gave out phones lightly refurbished but still had small dings.
I went through 4 Rezounds within the 14 day period and finally have one that doesn't have pink keys or over heating issues. They were all brand new out of the box. They tried 3 in store and all had pink keys so I didn't even count those.
My keys have always looked a little pink in the right light. But in daytime, or for most of the time, they're pretty red. That's the color of the plastic that covers the LED. It's just not a solid red. They're all like that.
4g and other wireless activity overheats the phone (on your hands) because the cover is the antenna (something that gets really hot during this time).
If you download a 400mb file on 4g (at a high speed), the phone will overheat. Not just so it's 'hot'. But so hot that you can't touch it.
Un-ventilated phones are not yet ready for 4g. Either new, very cool battery and SoC technology needs to come around, or these phones need ventilation. Not going to happen any time soon, for either case.
If your phone flashes red/green alternating for the status light, it's really overheating. If it's just 'hot' to hold, it's not overheating.
Hot for a person is NOT hot for a phone, necessarily.
and to save battery (if you're really not touching it all day), turn off Internet (Mobile Network). Just make a widget, and turn it off on your homescreen. You can still call and text.
My phone will last 6-8 hours (since I have 3 email accounts, facebook, twitter, and everything else syncing at least periodically) with internet on.
With internet off, if I have very few texts and calls, 2 days is not a problem. The phone loses Between 1 and 2 % per hour, roughly, of battery.
Try turning internet off.
I also (at this point) got the extended 2750 battery ($45ish on amazon.com). The phone still fits in my HTC desk cradle (HTC planned ahead, it fits great) and is even more ergonomic in my hand. And the case doesn't 'creek' as much as the original.
70% more battery life = all day. Give it a shot.
Yes, green and orange alternating lights is what I got. And. Yes my lights are dark red. I've had 7 total phones, mixture of pink, light pink, fuschia, white/light pink, I've had a mixture of pink and a couple dark.. It's not as cut and dry as you think. Overheating and turning off is legitimate. I'm not saying "owie its warm in my fingers!"
i recently had a bionic. kept having issues with data dropping & weird clicking sound during calls. they confirmed the data drop was a known issue and replaced it twice. the 3rd time they tried sending me a thunderbolt and i got so pissed & threatened to cancel service. they then offered the rezound and even included the extended battery.
no headphones though(but i didnt like them anyway the 1st time i had them)
Nice. Saw the light and and came over. Love this phone it feels solid. Too bad it'll only be used for three months

phone got wet?

well my phone got wet on the back with a case, then i took off the case it and the back which was all wet, the battery was wet to and so was under it, i took out the battery and dried every thing and it worked, everything did, the speakers and buttons. so later today the phone just shut off and wouldnt turn on. so i thought it died and i tried charging and just the light would flicker on the top left of the phone. so i put it in rice for about 5 hours and i put battery back on and now when i press the the power button. the screen just turns on like u can see light, just a black screen. then it goes away.
the battery has some green stuff on one of the gold things that conencts your batteries.
So i oredered another battery off of ebay, do you think that would fix it?
Thank you so much for reading this, just post your opinion on what happend.
d1eharddan said:
well my phone got wet on the back with a case, then i took off the case it and the back which was all wet, the battery was wet to and so was under it, i took out the battery and dried every thing and it worked, everything did, the speakers and buttons. so later today the phone just shut off and wouldnt turn on. so i thought it died and i tried charging and just the light would flicker on the top left of the phone. so i put it in rice for about 5 hours and i put battery back on and now when i press the the power button. the screen just turns on like u can see light, just a black screen. then it goes away.
the battery has some green stuff on one of the gold things that conencts your batteries.
So i oredered another battery off of ebay, do you think that would fix it?
Thank you so much for reading this, just post your opinion on what happend.
Click to expand...
Click to collapse
Hope it works dude, water damage is pretty random depending on how wet it got. For the future, it would have been better to have taken out the battery and put it in rice immediately...
yap
a friend of mine forgot his phone in the pocket and it got washed by a washing mashiene
he brought it to a phone store and they put the phone into a blue liquide and after that iot worked properly
the green things on the contact came because u put it under voltage due it was wet the water got split into its parts (electrolysis)
i had the same problem with an mp3 player years ago lights went on but nothing else i think u broke ure phone but just leave it for a week or so and try again with the new battery
i hope for it will work
So actually, most phones phone should operate fine on net power and without a battery. Have you tried this? If it behaves the same as you described, I would not spend a dime on it ;-)
Bad luck btw ;-/
Hey guys i know this might not be very useful but hahahahah yesterday night me and some friends of mine were drinking outside near the main river in frankfurt hahahah and drunken girl got 8€ for jumping into the river xD
she did it ( i couldnt believe this xDDDDD i´d never done this )
Afterwards she recognized her galaxy ace in her pocket....
well it got wet
later on in her flat she repowered the phone and everthing worked fine expect the micro usb slot on her device xD
Well jfi xD
Try removing the battery and battery cover and completely submerging in 99% isopropyl alcohol (You can get it at most grocery stores, pharmacies, etc.) for a few hours. At this point the phone should work as normal again, but to be on the safe side take a box of rice and submerge your phone in the rice. Leave it their for a day or two and you should be good to go. Hope this helps.
i might try it myself as my phone has water damage on it as well
9 times out of 10 in my line of work, usually when the screen backlight turns on but doesnt display anything means its done for. I have seen customers with phones that got soaked and they lasted a couple of days but then stopped working... My best guess is that the water was still inside the phone and shorted out one of the small circuits inside. Good luck though i hope you can get it working.
Man.Droid said:
9 times out of 10 in my line of work, usually when the screen backlight turns on but doesnt display anything means its done for. I have seen customers with phones that got soaked and they lasted a couple of days but then stopped working... My best guess is that the water was still inside the phone and shorted out one of the small circuits inside. Good luck though i hope you can get it working.
Click to expand...
Click to collapse
Well if ur right he could throw his phone away cus if u the circuits where shorted the possibility his phone got damaged in a unrepairable way is very high

[Q] battery getting bigger (literally)

Hi, although I've been reading around the forums for like a year now, this is my first post.
----------Story:
Recently (about a month ago) I started to notice a dark smudge on my phone's display. Its very light and hard to see, but when I notice it (often) its very bothersome. Its like half an inch from the right, right in the middle. I googled about it for a while, and apparently it has to do with the amount of pressure applied to the glass. This was hard to believe to me, because I take care of my phone like if it was a baby.
Anyways, being bummed about it. I move on living. And just in my daily phone use, i decide to take off the battery cover for a reason I can't remember, I did this with the display on, and I noticed that while I was lifting the battery cover, the smudge area of the display started to glow in colors, like when you apply too much pressure on the glass. And this got me curious. I started pressing different parts of the phone, and noticed that the smudge area goes crazy when i press right under the capacitive buttons. And the plastic frame on said area. After this I did bought the story about the display being damaged by too much pressure. Anyways, everything changed just a few minutes ago.
I was trying to free up the most RAM possible, so, looking around on the settings, i got into developer options and accidentally got curious and messed with something that froze the phone. I decide to take out the battery, and I find myself again with the battery sorta.. Sticking out a little, like when you lift the battery to take it off but not completely. This is something I had noticed months ago, maybe last April or May. Well since it really bothered me because the battery just wouldnt go all the way in, i decide to inspect it. And note that i have done that before, the first time i tought that it was normal, the second time i tought that it was the shape of the phone. But today it hit me. Thats not normal! The battery is bigger. Like, right in the middle, the battery has a litte bump on both sides, like when you bake a cake and it grows, well, a bump just like that. But its hard to seem really hard to see. But somehow I could feel it in the hand, and I decided to put it on a flat surface and it is indeed true. The 4 corners don't touch the surface at the same time, not even pushing it down. And I remember it used to back when I bought the phone a year ago.
And that's not all, the worse part is, that I realized that the bump of the battery aligns perfectly with the smudge on the display. So it must be it!! The battery applied pressure from underneath, causing the display to touch the glass. And as i checked around the phone, turns out that the glass is slighly getting detached from the lower area (battery area).
Maybe it wasn't my fault, but I feel so guilty for not noticing earlier. I'm really worried, as I have very poor battery life, and I fear the display getting damaged even further. Oh, and also. I noticed that all the issues I saw on Google about the smudge on the display, are in the middle, half an inch from the bottom just like mine. What if its the same battery problem?
-------- question:
Is that really whats going on? And what should i do to resolve this problem?
I was really paranoic the moment I realized that the battery was messing up the display. So I rushed here looking for help. Thanks in advance.
My device is an HTC EVO 3D, (VM), Running CM 10.1 WFTN, and the battery is stock.
I Think You have to go to the Maintenance .. Since Its Not A Software Problem the phone should be taken to a technician .
I Hope They Will solve your problem there & Your Phone Would Work Again . :good:
You should replace the battery before it cause any more problems.
this kind of stuff usually happens then the batteries are overheated or overcharged multiple times. do you leave the phone charging overnight? or maybe using a cover which acts as insulation.
Fixed!
D2m_mhd said:
I Think You have to go to the Maintenance .. Since Its Not A Software Problclosed, phone should be taktheto a technician .
I Hope They Will solve your problem there & Your Phone Would Work Again . :good:
Click to expand...
Click to collapse
Don't worry, I found the solution. Thanks anyways! I'll keep that in mind for next time.
EM|NEM said:
You should replace the battery before it cause any more problems.
this kind of stuff usually happens then the batteries are overheated or overcharged multiple times. do you leave the phone charging overnight? or maybe using a cover which acts as insulation.
Click to expand...
Click to collapse
Yes. I have my charger plugged almost 24/7 because of the poor battery life, and I let it overnight all the time. And yeah the phone gets very hot when I use tethering or any graphic intensive game for a long time. (Which is often). I think I overuse this phone.
And the cover is just a Trident Perseus (siliccone).
Anyways, i will replace the battery soon, since i found that with the battery cover removed, the smudge goes away. i assume that the battery being forced in by the back cover, causes the battery to apply pressure to the display from the inside, making it touch the glass which causes the smudge. For now i will use my phone with the back cover a little open on the bottom so the battery doesnt get pressed in. While i get myself some replacement batteries. As soon as i get the battery replacement ill say how it goes. I needed the raplacement anyways. I only get up to 6 hours of battery life, and thats changing the governor to powersave. Which is obviosly not good. I guess the battery just went bad.
silicone covers a bad particularly if you have heavy usage. I would recommend you always remove the cover when you play heavy games or use tethering
thanks for letting me know. i'll remove it when necessary. or maybe ill just get a non-silicone case. hopefully all this will increase the life-span of my next battery.

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