My response from HTC about poor radio reception - Touch Diamond2, Pure ROM Development

I asked HTC if/when they were going to release the updated ROM for Europe with the improved radio ROM, this is the response I got:
We are very surprised to hear you are having problems with your device. I would first recommend performing a simwipe as this will do a soft-reset at the same time. This will clear any static from your Sim card. - Turn phone off - Take battery out - Remove Sim Card - Clean gold contacts on sim card (this will clear any static) - Replace sim card then battery - Turn phone back on You could try a soft-reset by pressing in the soft-reset button using your stylus. This will reboot your device much like a PC. This will normally cure any software problems and speed your device up. Please note that performing the below instructions will remove all of your data on your device. Please backup any data first. Another option would be to try a hard-reset to set it back to factory settings. In order to do this: - Backup your data first - Turn memory card encryption off - Start - Settings - System Tab - Clear Storage - Enter 1234 and press OK - Your device will now revert back to factory settings. Is it working now? Please let us know how you get on.
Click to expand...
Click to collapse
Very helpful I don't think. How will cleaning my SIM card possibly help?

LOL. Geniuses! According to the upcoming rate of new device models with very little changes and the repeatedly criticized support it seems like HTC is too blinded by the evolution mania that haunts all the companies suffering from the downside of economy - impayable rivalry.
As we are living in postmodernist times it is still important to remind the principle of the monster called modernism - FORM prior to ESSENCE.

Sounds like an automated response to me. Many people email companies regarding products and they really expect an expert reply but all they usually get is an automated response, based on the content of the email and maybe the email header.
It is a shame but honestly, if you want to ask a company something about a product, you usually need to have a contact in the upper hierarchy, otherwise you get what you get...an automated response and/or a non-qualified response.
Another thing is: what do you expect? There are only two possibilities regarding the poor signal reception of the HTC Diamond 2: HTC issues a new and improved radio firmware which corrects the problem OR if it is a hardware problem, don't expect much.
Some cell phone manufacturers are sometimes also very very clever (they think): they raise just the bar signal strength indicator without any real reception improvements.
It is usually a bad sign if the signal reception is crappy from the start, so don't expect much difference from a radio firmware update.
The only company I know of so far who actually improved radio reception was RIM with their BlackBerry Storm. I don't know how they did it, apparently the antenna design was OK and everything but maybe the energy saving setup kicked in too much at the beginning, who knows. Anyways: a firmware update improved things substantially and I've never seen a similar improvement on a device from another company out there.
Apple's iPhone 3G is maybe a good example: Apple raised the signal bar display but signal reception stayed the same, HSDPA connections were just a bit more stable but no real reception improvement. Good trick to fool customers.

P996 said:
It is usually a bad sign if the signal reception is crappy from the start, so don't expect much difference from a radio firmware update.
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Click to collapse
I disagree, there are often significant performance differences between the Radio ROMs on these HTC devices. With my Kaiser I found an update resolved similar poor performance problems. I'm not asking for full on top quality reception but I would at least hope to get a basic phone signal in my house in the same places I could with my Kaiser. That's not too much to ask is it? Couldnt care less if I get 3G coverage at home (I have Wifi)

cactusbob said:
I disagree, there are often significant performance differences between the Radio ROMs on these HTC devices.
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Click to collapse
I can confirm the same for my old Cruise. Radio ROM's made great differences!

I'd love to know when this is coming out too...

My radio quality is very good in Holland with the stock radio. No need for an upgrade.

It is just generally poor for me. For instance now in my office where I would normally get full bars on my Kaiser, I have just two

cactusbob said:
It is just generally poor for me. For instance now in my office where I would normally get full bars on my Kaiser, I have just two
Click to expand...
Click to collapse
What country are you in? And what provider?

Mine too is very poor.
I'm on both 3, and T-mobile in leeds, UK

pietrucci said:
What country are you in? And what provider?
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Click to collapse
T-Mobile UK

cactusbob said:
T-Mobile UK
Click to expand...
Click to collapse
So are there any other UK T-Mobile users with poor reception? Or with good reception? Or with ány reception?

It is not the T-Mobile network, in the locations where I get no signal in my TD2, the same SIM can get good reception in a Nokia

Reception
Mine is from Germany and i must say that my Elf had a higher number of reception bars than TD2 in some areas, but so far no reception problems. So maybe it's just the number of bars and not the actual reception, like many said before.

I can confirm it's not terribly sensitive. I previously had my t-mobile sim in a USB datastick, and the reception was better on my train journey to work. Now it drops connection a bit more frequently with the TD2, but it's not too bad.
I suspect the signal strength bars read lower than they should too. And, reception is erratic in that you get good recetion one day and poor the next, in the same location. This is hopefully firmware fixable.
One of the problems with the TD2 is the placement of the GSM/3G aerials at the bottom of the case, where you normally hold the phone. You have to make a conscious effort to hold it by the top for best signal. Except when you use Google maps with GPS. Then you hold it by the middle
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bedrC said:
So maybe it's just the number of bars and not the actual reception, like many said before.
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Not the case here, at home most of the time the phone is just searching for the network

cactusbob said:
It is not the T-Mobile network, in the locations where I get no signal in my TD2, the same SIM can get good reception in a Nokia
Click to expand...
Click to collapse
He's not blaming T-Mobile for poor coverage, but rather seeing if the problem is worse on different networks, which may prove the phone radio is worse on certain frequency bands, or similar things which differ by network.
Also, same problem here on T-mobile (and 3) - Regularly dropping off the network at my house.

I'll add to this, coming off M40 at junction 3 call drops in 3g mode every time, fine in GSM. This hasn't happened on any phone i've owned since the awful NEC phones when 3 launched. It's definately the phone. I'm on Three BTW.

No problems with radio reception here in Switzerland...

d3sm0nd said:
No problems with radio reception here in Switzerland...
Click to expand...
Click to collapse
same here.
Only when it changes from H to 3G sometimes it drops calls.
But very rare...
Swisscom (99.8% coverage)
2008 Simcard

Related

(Q) crazy slow data speeds

So i have noticed that when I have been at school the data seems very slow, almost to the point we're it is unusable so I decided to run a speed test and I was shocked by how slow it really was. Just look at this
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this is ONLY when I am in school though as you can see from the other tests... Any ideas why it would be so slow when I have good service?
Sent from my ADR6425LVW using XDA
Could be a carrier problem. If you have others around you that have smart phones and are on the same carrier, ask them to run the speed tests and see if they get the same results. If so, call your carrier to open a trouble ticket to have it checked.
it's probably an isolated "local" problem because im getting great lte speeds.
It's ONLY in my school. I besides that I always have good speeds, even on 3g
Sent from my ADR6425LVW using XDA
how fast is Verizon 3G normally? Isnt 3G on verizon usually pretty darn slow anyway?
baktasht said:
how fast is Verizon 3G normally? Isnt 3G on verizon usually pretty darn slow anyway?
Click to expand...
Click to collapse
4G hasn't happened in my area so 3G and wifi is all I get. However, 3G is not that slow. Just ran speedtest and got 617 down and 697 up.
The speeds the OP is showing are definitely a problem. If there is only one cell tower servicing the area around your school there could be an isolated network issue. Not sure if it still works but you used to be able to dial #tt and get straight through to network support to find out.
baktasht said:
how fast is Verizon 3G normally?
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Click to collapse
faster than sprint's.
pmterp said:
4G hasn't happened in my area so 3G and wifi is all I get. However, 3G is not that slow. Just ran speedtest and got 617 down and 697 up.
The speeds the OP is showing are definitely a problem. If there is only one cell tower servicing the area around your school there could be an isolated network issue. Not sure if it still works but you used to be able to dial #tt and get straight through to network support to find out.
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Click to collapse
I just tried #tt and it is no longer a valid command. No one else in my school gets such terrible data speeds but me and I'm wondering if it is due to throttling because I've used about 4gb this month and my school is not very techy and even though many people have smart phones most don't use a whole ton of data.
Sent from my ADR6425LVW using XDA
Now when you say your the only one in your school that gets slow speeds is that compared to other Verizon users? Or comparing to AT&T, T-mo and Sprint? Personally I myself would be only concerned if yours is the only Verizon phone that has such a slow speed.
I myself work in public education, I am a onsite tech at 4 Elementary Schools and I work in a newer developed area in our district and with that AT&T and T-mo can be spotty in the schools I cover. And because of how the buildings are my phones get hit pretty hard with searching for signal because of where my office is at in each of the schools, but I get the best connection compared to the other carriers. I actually have a T-mo provided work phone that I actually just forward to my Verizon phone so I can actually get my work calls. Either way, it could just be the building your in causing issues, but if there are other Verizon users that are having the problem then that's probably the case. And even then it might just be the rezound getting interference from something, possibly even the wireless that you have at the school.
Or could be the ROM, but if you have other verizon friends with no issue, and a rezound friend without the issue, I would say get it replaced at Verizon.
the school building is probably hurting your speeds... as in concrete walls lol
yojoe600 said:
the school building is probably hurting your speeds... as in concrete walls lol
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Click to collapse
as I said before, it seems as if no one in my school has such slow speeds besides me and wouldn't concrete walls lower cell reception also?
jazzyjames said:
Now when you say your the only one in your school that gets slow speeds is that compared to other Verizon users? Or comparing to AT&T, T-mo and Sprint? Personally I myself would be only concerned if yours is the only Verizon phone that has such a slow speed.
I myself work in public education, I am a onsite tech at 4 Elementary Schools and I work in a newer developed area in our district and with that AT&T and T-mo can be spotty in the schools I cover. And because of how the buildings are my phones get hit pretty hard with searching for signal because of where my office is at in each of the schools, but I get the best connection compared to the other carriers. I actually have a T-mo provided work phone that I actually just forward to my Verizon phone so I can actually get my work calls. Either way, it could just be the building your in causing issues, but if there are other Verizon users that are having the problem then that's probably the case. And even then it might just be the rezound getting interference from something, possibly even the wireless that you have at the school.
Or could be the ROM, but if you have other verizon friends with no issue, and a rezound friend without the issue, I would say get it replaced at Verizon.
Click to expand...
Click to collapse
I'll try today if I can. If I might get a new phone anyways as my wifi is acting really funny.
Sent from my ADR6425LVW using XDA

Any issues with Reception/Baseband??

I currently have the GS2E4gT and since this phone has come out I have had a lot of issues with signal strength and signal penetration in buildings. I have a lot of dropped calls and although I love the phone for everything else, the reception is killing me and I was hoping that even though the GS3 has the same hardware baseband, I was hoping maybe something in it was helping with signals.
Anyone with a GS3 having better signal strength when compared side by side with a GS2?? I do have a rooted phone but even when brought back to stock the reception is still horrible. The area I live in in Mass doesnt have the best of coverage but even going into Boston where I should get 4G Wimax on the Gs2, it still horrible, Providence also. IMO I dont really feel the need to go to the GS3 because I feel its more of just an upgrade, but if the phone is getting better reception I would surely grab one. Thx
M2Iceman said:
I currently have the GS2E4gT and since this phone has come out I have had a lot of issues with signal strength and signal penetration in buildings. I have a lot of dropped calls and although I love the phone for everything else, the reception is killing me and I was hoping that even though the GS3 has the same hardware baseband, I was hoping maybe something in it was helping with signals.
Click to expand...
Click to collapse
Your best hope is probably with Sprint's planned LTE network upgrades, which haven't been launched yet anywhere. Dunno when it will come to New England markets. Bear in mind that if you buy this phone now, it will work on 3G service. But you will lose whatever Wimax coverage you now get in Boston. After the LTE-based 4G network lights up, it should outperform Wimax by a lot, with better 3G service too.
boomerbubba said:
Your best hope is probably with Sprint's planned LTE network upgrades, which haven't been launched yet anywhere. Dunno when it will come to New England markets. Bear in mind that if you buy this phone now, it will work on 3G service. But you will lose whatever Wimax coverage you now get in Boston. After the LTE-based 4G network lights up, it should outperform Wimax by a lot, with better 3G service too.
Click to expand...
Click to collapse
If the LTE roll out is anything like Wimax in this area I will be right in the middle to not receive the service. My question was geared more towrds the 3G reception anyway. Since Wimax sucks here I dont even think about using it. I was just hoping there is some improvement with Sammys phones. I did have the Evo 4G and Evo 3D and never had an issue with those phones with 3G. I love the GS2 but yeah, 3G here is painful. Im hoping my local store gets them in so I can see for myself if there is any improvements with the reception. I know the stores have the Airraves running but I got the hook up to take it for a bit to test.
FYI, the unofficial but generally knowledgeable site S4GRU has a recent article indicating that the Sprint LTE rollout in the Boston market is two months or more away. That would be for an initial launch, with full buildout still to come in the next few months.
If I were you -- especially since you basically like your current handset -- before making a jump to any new Sprint contract I would wait and see how the new Sprint network performs. Then you could test the new LTE-based phone within your 14-day return period. When the new LTE network is complete, even locations that now get about 1 bar of 3G service -- roughly -100 dBm in signal strength -- should get quite acceptable 4G coverage. Almost all Sprint's current CDMA towers will be converted to LTE 3G/4G by the time the buildout is complete.
The Boston rollout is going to blanket most of Massachusetts east of Worcester. I also have some issues with coverage but not really in Boston.
I had an Sg2 and now the s3. I'm actually roaming in my house where sprint has always had an excellent signal even earlier today prior to switching to this phone. I will be calling sprint tomorrow. I'm very unhappy
Sent from my SPH-L710 using xda premium
It seems most of the responses in this thread pertain to sprints network when the real question is does the sgs2 suffer from the radio issues that has plagued so many Samsung phones for years. I'd like to know this too my NS4G has terrible Wi-Fi and data strength and seems to drop calls more often. The radios are my biggest concern about the galaxy.
Sent from my Nexus S 4G using Tapatalk 2
mlin said:
It seems most of the responses in this thread pertain to sprints network when the real question is does the sgs2 suffer from the radio issues that has plagued so many Samsung phones for years. I'd like to know this too my NS4G has terrible Wi-Fi and data strength and seems to drop calls more often. The radios are my biggest concern about the galaxy.
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Click to collapse
Good point. The hard thing about making sense of anecdotal reports is that there are so many variables. I do find the experience of shades333 reported above to be troubling.
My girlfriend also got an s 3 yesterday as well and is having the same signal issues as I am. While using her old phone htc evo her signal strength was double what she now gets on the s 3
There are no other explanations other then there is already an issue with the radio in the s 3. Otherwise the phone is definitely sweet however without a working phone it is pretty much useless. I will definitely be calling sprint today see if there are other issues as well with other users.
Sent from my SPH-L710 using xda premium
shades333 said:
My girlfriend also got an s 3 yesterday as well and is having the same signal issues as I am. While using her old phone htc evo her signal strength was double what she now gets on the s 3
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Click to collapse
How is she measuring that? If she is just looking at "bars," they are not comparable across devices. What about the performance on the phone at the same location? Is she also being kicked into roaming status like you reported?
boomerbubba said:
How is she measuring that? If she is just looking at "bars," they are not comparable across devices. What about the performance on the phone at the same location? Is she also being kicked into roaming status like you reported?
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Click to collapse
I guess my question to start this all out wasnt one about getting too scientific about measuring the devices. It was more of just real world usage and how the phones reception was working.
If I had a S3 and was sitting in my house with my S2 along side and and did see that both phones have the same bars, then along comes my step son with his Evo 3D and he has fulls bars, I would be pissed, AGAIN!..
I really have a love hate relationship with Sammy phones, they look great, perform well but reception is a huge issue. For me its not so much WiFi, although dont ask my wife about hers, LOL, but its coverage. I constantly get a roaming signal and dropped calls. I know to some degree its the network but I also know its the phone. When I went to the Sprint event in Boston and spoke to Sammy supposed tech guy Chris, I asked him why the company chose to use the same baseband when they knew they had issues with it on other phones. I got the company tow line and just left frustrated because most of the people there that were suppose to know about the phone didnt know squat. They only knew what they were highlighting about the phone. I guess for some of the guests this was fine but for a person a little more interested in the function of the specs it was a very frustrating night, couldnt wait to leave.
I had hoped Sammy would have adjusted things and Im still holding out hope that the S3 doesnt run into the same issues with reception that the S2 did. Maybe its just my area.
boomerbubba said:
How is she measuring that? If she is just looking at "bars," they are not comparable across devices. What about the performance on the phone at the same location? Is she also being kicked into roaming status like you reported?
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Click to collapse
im having reception issues at home... besides bar issues, my phone has gone into roaming with the sgs3, while with my evo 3D just earlier that same day, no roaming... im getting -100 through -102 dbm on the sgs3 at home... not sure exactly what it was with the 3vo but never had to check... though it was never real good at home, but never lost coverage or had to roam...
at work and everywhere else i'm fine...
boomerbubba said:
How is she measuring that? If she is just looking at "bars," they are not comparable across devices. What about the performance on the phone at the same location? Is she also being kicked into roaming status like you reported?
Click to expand...
Click to collapse
Yes we were basically doing unofficial side by side comparisons. In fact she pointed out the signal bars to me first complaing she didn't have any when the other phone showed 4 bars. I do understand that they can be misleading but she to is being pushed into roaming. Thinking about trying Sprint only and checking if it's a false reading.
Very discouraging because I always root and tether, but with no signal or roaming signal it will be pointless. This certainly needs to be addressed
Sent from my SPH-L710 using xda premium
shades333 said:
Thinking about trying Sprint only and checking if it's a false reading.
Click to expand...
Click to collapse
It wouldn't hurt to update your PRL, too. Maybe they botched it in the version that shipped.
I have updated both profile and prl several times. Same crappy signal.
Sent from my SPH-L710 using xda premium
I have a crappy signal at work 1 bar.
I just did a another prl update followed by profile update and sudenly got 3 bars in exactly same spot on the desk.
Before now, they were updated last night when i was activating them... not sure if it made a difference, but i will take what i can.
I am getting the exact same signal strength as my BB but showing fewer bars. If you look at the numbers in ABOUT PHONE however, they are nearly identical.
I am getting a little better data speeds than my Evo 4g, but not by much, the major difference in voice quality for me.
Jeffbucc said:
I am getting a little better data speeds than my Evo 4g, but not by much, the major difference in voice quality for me.
Click to expand...
Click to collapse
What about reception?
Sent from my SPH-L710 using xda premium
Other phones I get two three bars consistently in this area of my house. Reception sucks. As you can see below, no bars and terrible signal strength. This is ridiculous. Had to shut roaming off because it would continue to go into roaming otherwise.
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[Q] GALAXY S3 Signal problem ( Three network )

It seems my samsung galaxy s3 works only on HDSPA+,
when it switches from hdpsa+ to normal network it shows 2-3 BARS and Emergency Calls only...
This is happening since the first day I received the phone.
So basicly I do not have any reception inhouse, only outside ( and still depends.. )
The cell service is draining the battery life heavily and stats are ( 70% without service )
Also when I have no coverage and I try to select Three network manualy i get this message:
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Does this sound like a defective phone that I should send back to Samsung ?
try tweeting ThreeUkSupport they can check the network in your area with your postcode
Sent from my Desire HD using Tapatalk 2
I'm in the centre of London so reception should be good...
Oh yeah forgot to mention, same microsim (if properly aligned) works great on HTC HD2
Was in three store, (the girl that works there) saw I have no reception even in their store. Told everything is okay in their side, send it to samsung..
Just got the phone back, it appears they just reset the firmware, STILL GOT THE SAME PROBLEM !!!
gotta send it again ...
There is definitely a signal issue with the S3 but Samsung is not admitting it because of (consequence) . I started using a S3 two weeks ago and now so regret with my decision. It will be great If every one post their problem in their Facebook,tweeter etc let the friends and public know about it, and this way should teach Samsung how to handle problem ....
I had the same sort of signal issues using a Vodafone sim. Tried 2 handsets but ended up returning both and getting a motorola razr maxx, which gives excellent signal and of course battery life
Sent from my XT910 using xda app-developers app
If you logon to the three website, does it show good network cover for your postcode? What modem are you using? Have you tried different modems? Is your apn correct?
Sent via TCP/IP
cqdandanxda said:
There is definitely a signal issue with the S3 but Samsung is not admitting it because of (consequence) . I started using a S3 two weeks ago and now so regret with my decision. It will be great If every one post their problem in their Facebook,tweeter etc let the friends and public know about it, and this way should teach Samsung how to handle problem ....
Click to expand...
Click to collapse
Do you think? This thread was started on the 27th of last month and your the only person to report having a similar problem, lets not get carried away might just be a few defective units. If your phone is still faulty after you had the software reflashed demand a replacement, maybe the 3 shop will compare your phone to a demo phone in store to confirm yours isn't working as it should.
You may need to get your problem escalated to the ceo's office, you do this by emailing them. You can find their email & phone number on line. Good luck and keep us informed
I am also having this problem, so it's my wife. We've had three s3's between us and all have been the same. If you do a search you will find there are other threads with exactly the same problem we are having.
There is definitely a problem :-(
I had the same problem on Three inside the house (although it wasn't the phone as with the sim in my old S1 it was the same signal issue). The three support people have now supplied a home signal booster that uses my home broadband as a local cell tower and no more problems at home since.
The problem for me was that it's an old house with thick brick walls that block the 3G frequency band and since three have no 2G coverage you lose signal completely.
Try disable "fast dormancy".gorkhan made an app that's available on market. U need to be rooted to disable it. This will improve battery and signal if your carrier doesn't support fast dormancy. A lot say they do, but reality is they don't.
Try and see if it helps
ohk so i had the same problem ....
that time my cell was on auto mode gsm/cdma
so i changed it to gsn only and it got away !!! now i am having full signal hope this works..!!\
thats the 6th bug i found on my phone really dissapointed with it .!
kevinpunk said:
ohk so i had the same problem ....
that time my cell was on auto mode gsm/cdma
so i changed it to gsn only and it got away !!! now i am having full signal hope this works..!!\
thats the 6th bug i found on my phone really dissapointed with it .!
Click to expand...
Click to collapse
Try to observe if it occurs again. My s3 had been set to "GSM only" since day 1 but, problem is still there. There is definitely a problem since my wife have another phone (Nokia) with the same operator as what's in my S3, mine got "emergency calls only" while hers is just fine. The most irritating part is that this does not occur all the time so, you can't recreate the problem and always caught me by surprise. You will just realize when people contacting you will complain later on.
Modem thread check other users with good reception on your network .
Flash same modem.
Their is a significant difference in modems for some.
jje
Sent from my GT-I9300 using xda premium
kevinpunk said:
ohk so i had the same problem ....
that time my cell was on auto mode gsm/cdma
so i changed it to gsn only and it got away !!! now i am having full signal hope this works..!!\
thats the 6th bug i found on my phone really dissapointed with it .!
Click to expand...
Click to collapse
I have just received mine today and it is the international version and I have the same problem. On GSM Only it works fine, but when I put it into WCDMA/ GSM Auto and it goes into WCDMA I cannot make calls, says not registered on the network. If I use WCDMA only I cannot make calls either.
Who needs a 3G phone that can be used in 2G mode only? And in 21st century?
Yup, there seems to be a network problem!
I just bought my S3 with Vodafone (Australia) and there does seem to be a problem with signal strength. Its almost non-existent in my house and I have to get out in order to talk on the phone. Quite bummed about it! Went to Vodafone, did a sim swap, did not help. Went to Samsung, they said they'll need to take it away for a couple of weeks for 'checks' (WTF?)
Another website says that Samsung apparently admits these problems and suggests to do a factory reset.
My problem was caused by a bad SIM.

Is your 3G signal as stable as your previous phone?

Hello Members
I'm on the '3' network (uk), and I'm sure the 3G signal while using my new XZU is not as stable.
The signal keeps jumping from 3G to H to H+, which my previous phone didn't do at my home address.
Is it possible that the Sony XZU needs more firmware updates, or is the phone just suffering signal strength issues?
Regards
liviococcia said:
Hello Members
I'm on the '3' network (uk), and I'm sure the 3G signal while using my new XZU is not as stable.
The signal keeps jumping from 3G to H to H+, which my previous phone didn't do at my home address.
Is it possible that the Sony XZU needs more firmware updates, or is the phone just suffering signal strength issues?
Regards
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For me the network is more stable than on my previous phone and than the note 2 of my wife. Did you do "Internet settings"?
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Hello BASKOU, it's my 3G signal. I find I'll have reasonable high signal bars on the XZU but the mobile 3G icon will constantly change from 3G to H to H+, and this action seems to interrupt the speed/flow of how Web pages load, or how the 'Play store works'.
The only thing I find it's not 100% consistently doing this problem, depending on where I am, or the time of day, but what I do find is it will generally always start with a 3G symbol if I'm not using the Internet first off on the phone, then the arrows will flash and the icon will move on to H the H+.
It's as if 3' network is monitoring what process you doing at the time your using the network, and controlling the mode of speed that is required (a 3G speed, or a H+ speed), I'm wondering if it has anything to do with the LTE roll out on 3's network?
Regards
liviococcia said:
Hello BASKOU, it's my 3G signal. I find I'll have reasonable high signal bars on the XZU but the mobile 3G icon will constantly change from 3G to H to H+, and this action seems to interrupt the speed/flow of how Web pages load, or how the 'Play store works'.
The only thing I find it's not 100% consistently doing this problem, depending on where I am, or the time of day, but what I do find is it will generally always start with a 3G symbol if I'm not using the Internet first off on the phone, then the arrows will flash and the icon will move on to H the H+.
It's as if 3' network is monitoring what process you doing at the time your using the network, and controlling the mode of speed that is required (a 3G speed, or a H+ speed), I'm wondering if it has anything to do with the LTE roll out on 3's network?
Regards
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Click to collapse
Ok so try to lock on WCDMA and see if you still have this problem. It happen to me at my home (have an antenna just up to me so it mess with the network). But when I am in town or normal covered area it never switch all the time like you.
The network do not tell your phone which network he should use. It is your phone that choice which network it should use. And corresponding to the speed it say if you are on 3g/H/H+. So normally it is because 3G signal is not stable that your phone do that. As my XZU have a better signal than my htc sensation and the note 2, I guess it might come from the network.
Sent from my C6802 using Tapatalk 4
The phone swith to 3g to conserve battery life, when you start using Internet , it switch to fastest network available, that's the delay that you experience, i think that normal for all phones.
So far, the signal is better compare to my iphone 5 in weak signal area.
Sent from my C6833 using xda app-developers app
bASKOU said:
Ok so try to lock on WCDMA and see if you still have this problem. It happen to me at my home (have an antenna just up to me so it mess with the network). But when I am in town or normal covered area it never switch all the time like you.
The network do not tell your phone which network he should use. It is your phone that choice which network it should use. And corresponding to the speed it say if you are on 3g/H/H+. So normally it is because 3G signal is not stable that your phone do that. As my XZU have a better signal than my htc sensation and the note 2, I guess it might come from the network.
Sent from my C6802 using Tapatalk 4
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Thanks BASKOU, I'll lock to WCDMA only tonight, while I'm my home address signal area which seems to suffer this problem the most at the moment.
Thanks ijat91 also for that, I also had the Note2 (GT-N7105) previously, but I never noticed, or picked up on the phone displaying the 3G icon first off before going to H+, it tended to always be showing H+ and this was at my home address.
But at you've stated bASKOU, I think the phones hunting for the strongest signal, now you've mentioned this, I've heard other friends and people I know have suffered issues like this on there different makes, and model phones, using there mobile networks.
I'll report back if making this change in the settings improves things.
Regards
Well, I did the settings change as suggested to 'WCDMA only', the result was no improvement in fact the Internet symbol on the phone just stayed on 3G, and the signal bars would just flip between 2 & 4 and then none, thanks anyway.
I'm almost sure it's not a physical fault with the phone, as yesterday I was virtually on H+ signal while in an area of London call Kilburn, so I don't think there's a problem there.
It might possibly be related to the phone firmware, in that in some way it's not handling a weaker H+ signals and locking onto them, but choosing to alway find the strongest connection, when all the variation of the broadband network are available, but none are strong and all are equally weak in the area.
Anyway, I'll have to live with it for now and see if the LTE service from the 3 network improves things in the future.
Thanks again everyone
Regards
Read this, fast dormancy is common in today smartphone, the 2.5s delay is expected
http://natcoms.wordpress.com/fast-dormancy-umts-state-switching-on-the-air-interface/
Sent from my C6833 using xda app-developers app

Honest opinion on T-Mobile service

I have a $70 unlimited prepaid sim from T-Mobile The service is good. I've only used my unlocked iPhone 5S with T-Mobile. LTE reception always seems 2-3 bars. Much weaker than AT&T's, and slower (in my area). I am wondering how those of you with the S5 rate their service. I'm assuming the Galaxy phones work better than the iPhone. I do not travel so T-Mobile may be an option for me coming from AT&T.
1. How is WiFi calling on the S5? I read it was bad on the Note 3 initially. Does this work over every WiFi network?
2. Due to the high frequencies, do you T-Mobile users find your service cutting out? Is HSPA+ improved?
Really depends on where you are.
It works great where I am as far as signal is concerned.
I don't have any problems with speed and get around 20+mbps when on LTE
And wifi calling works well on this phone.
As said above it does depend a lot on where you are. Generally speaking in major urban areas T-Mobile has very fast LTE but their data coverage gets spotty in rural areas. Road tripping is always a problem but my girlfriend with At&t would always have at least a 3G connection.
CitrixLemon said:
As said above it does depend a lot on where you are. Generally speaking in major urban areas T-Mobile has very fast LTE but their data coverage gets spotty in rural areas. Road tripping is always a problem but my girlfriend with At&t would always have at least a 3G connection.
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Well what do you think... this is where I mostly travel within my area.
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That doesn't look too bad.
I would say find the adresses of where you will be mostly and zoom in street level though to get more detailed to make sure.
It is hard to get enough granularity with a far out zoom like that.
TheArtiszan said:
That doesn't look too bad.
I would say find the adresses of where you will be mostly and zoom in street level though to get more detailed to make sure.
It is hard to get enough granularity with a far out zoom like that.
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Well this entire area by my house is suppose to be good LTE, but its nothing but EDGE. Very strong EDGE I might add.
Anyone else? T-Mobile's HSPA network is definitely more reliable than their LTE network. A few times the HSPA signal switched to E.
MattMJB0188 said:
Well this entire area by my house is suppose to be good LTE, but its nothing but EDGE. Very strong EDGE I might add.
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Click to collapse
What I found in the past 2 weeks I was using an Unlocked Galaxy S4 that I brought from AT&T is that even when you can get LTE with it (and your iphone) it seems that not all antennas are carrying same frequencies, so your phone will change to Edge a lot easier and frequent, I'm saying that the only one in my family with an AT&T service was me, my 2 daughters and wife are on a T-mobile Family Plan, on the past 2 weeks that I switched to T-Mobile and was using the S4 until I could get the S5, all of them were on 4g LTE while me was sometimes but most of the time it changed to Edge, again, just in certain areas (Antennas).
Since I got the S5 on Thursday I can finally say that I get the service I was expecting.
I live in chicago and go all over....north west south su urbs and always have great service. I think your att .s4 may be missing some antennas
MattMJB0188 said:
Well what do you think... this is where I mostly travel within my area.
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It looks ok, a little spotty in areas. I'd recommend finding a friend who lives in your area with T-Mobile and ask them how it is.
CitrixLemon said:
It looks ok, a little spotty in areas. I'd recommend finding a friend who lives in your area with T-Mobile and ask them how it is.
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Click to collapse
I currently have a $70 prepaid from T-Mobile. I am using it in the iPhone 5S. The iPhone does not seem to play nicely with T-Mobile's bands (despite supporting all of them). That is why I was asking how the S5 performs with T-Mobile service. Does the phone really hold onto HSPA+/LTE signals or does it drop to EDGE often? Using my T-Mobile today, I had no problem streaming spotify on the way to work. AT&T signal is still a lot stronger, but T-Mobile got the job done.
MattMJB0188 said:
Well what do you think... this is where I mostly travel within my area.
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Click to collapse
I live just NorthWest of you, up in Woodridge, and I work in Oak Brook. I have nearly full bars all of the time with terrific speeds. I travel around chi-land and in the city for work and it is just as great all around that area. I seem to only have issues once I get North of Vernon Hills, West of Aurora, and South of i-55. And by issues I mean 1 to 3 bars and not a full signal.
I have family that are in Indiana and I have to go near Muncie Indiana. I take i-65 South and i can tell you once I get past Merriville, the signal is spotty, until I eventually lose it for a bit. Where you are, I'd say 2-3 bars on the LTE is likely the norm, at least for now. Seems like every trip I make into Indiana it keeps improving so I'm sure before too long you will have a terrific connection most of the time.
Gerr1985 said:
I live just NorthWest of you, up in Woodridge, and I work in Oak Brook. I have nearly full bars all of the time with terrific speeds. I travel around chi-land and in the city for work and it is just as great all around that area. I seem to only have issues once I get North of Vernon Hills, West of Aurora, and South of i-55. And by issues I mean 1 to 3 bars and not a full signal.
I have family that are in Indiana and I have to go near Muncie Indiana. I take i-65 South and i can tell you once I get past Merriville, the signal is spotty, until I eventually lose it for a bit. Where you are, I'd say 2-3 bars on the LTE is likely the norm, at least for now. Seems like every trip I make into Indiana it keeps improving so I'm sure before too long you will have a terrific connection most of the time.
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Click to collapse
Thanks for your input. My biggest problem is the constant switching from LTE to HSPA+. I do not know if Samsung phones handle that better than the iPhones but my god is it horrible. My battery on my 5S decreased 25% this morning when with my ATT sim it only decreases 2 percent streaming spotify. I'm not in IL often but T-Mobile is a lot better there. In northwest Indiana it's Swiss cheese coverage (at least now).
People like me are screwed because AT&T is the only carrier that works well. Of course what's the point when they lock down their phones and eliminate features off flagship devices. But I should not have to change my smartphone habits to accommodate another carrier.

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