Hard reset. - Hero, G2 Touch Q&A, Help & Troubleshooting

So, when I get the phone and install all manner of junk on there, how do I set it back to standard? What's the equivalent of Windows mobile hard reset?

vol up + down on boot does take you into a boot loader but theres no option to hard reset, there is however an option in settings to restore factory defaults, something i had to do earlier because it refused to log into google for app store etc.
my fiance got an upgrade on my second contract today for this hero and i am very impressed, the multi touch screen makes my hd look like a casio watch

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XDA freezes/hangs on Startup after soft reset

Hi
I installed piece of Software called GPS Assist to acompany by TomTom Nav software. Big Mistake.
Did a Soft Reset, and it gets to the Today screen, displays half the items on it (sometimes less or more after every reset) and then just freezes.
Tapping the screen or any hardware buttons wont do anything. Im guessing something that runs for GPS Assist is starting on bootup, and freezing it.
I really dont want to do a Hard Reset, I've been careless lately and not backed it up in quite a while.
Is there anything I can do, some way of getting into the bootup and stopping services..or anything like that ?
Thanks
David
XDA 1
WM2003
4.00.11
R4.16.00
hmmmm
Hey, for me have the same issue. but i tried installing Transformer 1.1.... Even I tried Hard reset... not working... have u found the solution????
I am using HTC ELF...
If any one have solution plz post it...
probably you will have to hard reset it, it has been a long time since i used a wallaby, you should of installed a program called safe mode which allows you to do what it says and go into safe mode on the pocket pc, spb pocket plus has a similar function too. This would of at least allowed you to boot up the wallaby and uninstall the offending program.
have you tried just leaving it on for half an hour ,connected to the pc. it might not be actually crashing just locked in a never ending loop?
And you did hold the power button in while using the stylus to reset(A hard reset) not just used the stylus to reset(Soft reset)?

[Q] Questions about factory reset

Yesterday I started having issues with my lapdock -- when connecting to the phone, the lapdock would just show the Moto logo and never go to phone view. Thinking it was a problem with the lapdock, I went to Sprint to try it with another Photon. As it turned out, the lapdock was fine and my phone wouldn't talk to the HD dock either. No new apps had been installed nor settings changed since they both had previously been connected.
After a backup with Titanium, I did a factory reset (didn't wipe personal data). The phone appears to talk with the lapdock again and I haven't tried the HD dock yet. I restored everything with Titanium.
The problem I have though is that the home and search buttons don't work and I'm missing things that were previously on my phone, like when holding the power button the only option there is power off -- no airplane mode and I can't remember the other one that was there.
I tried to initiate a NAND restore (as I saw with another thread), but using the power button+vol up, I can't get it to actually go past the initiating message. I'm charging the phone now since it was at 60% and will try again when it reaches 80%.
What am I missing here? Doing a factory reset should've taken me back to initial everything I thought--so why are things not like the original release?
Updating this in case anyone finds themselves in a similar situation. Did a second factory reset and wiped internal storage this time. Things might be back to normal...default lock screen is back, extra options on the power button are back and home and search buttons work again.

[Q] Buggy Phone, Factory Reset, Now What to Do?

My 4G will be 2 years old in February. It is quite buggy now, it likes to lag a lot or glitch, it's definitely not the lightning machine that it used to be. I saved all of my data and am going to perform a wipe/factory reset and wipe the cache partition (hopefully I am allowed to do that, if not, oh well too late).
Is there something more potent then a factory data reset using the Android Recovery mode while not in the phone OS? It resets the phone but I have the latest OS, which I think could end up keeping all of my bugs. Can I go back to the original OS when the phone shipped and legitimately start over and re-update everything? I logged back in and an app widget was still there with writing on it, some of my pictures, and some icons I moved around. this is after I did a rest outside of the phone, then went in the phone and did another reset. So much for wiping all of my data I guess.
So, if this does not fix the buggyness of the phone, what should I do? The phone likes to press buttons randomly and I have to hit the power button to lock it, and then unlock it for the magic button pressing to stop. This is common. Apps are slow or time out a lot and it takes the phone FOREVER to reboot. It love to randomly restart, especially using pandora or spotify. It takes a long time to connect to Wifi, sometimes I have to go to the wifi settings to wait for it to automatically choose my saved network, which baffles me like crazy.I did have the most recent update of course. I think the finger print scanner also stopped working... or it never did work. Lastly, the vibrating unit doesnt always vibrate, it likes to vibrate on a few keystrokes and it randomly stops, then starts up again. **** this phone. It really makes me want to go to an iPhone... and I am a hardcore windows computer tech and I hate apple, but ****, why cant anyone build a stable OS?
So, assuming my phone works correctly, what should I do to it once it's up and running? I am ready to Root the phone and try some new apps and hacks and what not, especially if it makes the laptop dock mode faster, cause right now it's slow as ****.
Factory reset basically wipes the /data partition.
I would also recommend you do a format of the internal sd, after the factory reset (see storage in the system settings). This way, files on the sd will have no impact on apps as you reinstall things.
Regarding returning to an earlier Rom version, I would not recommend as being part of the solution. Newer Rom version are better usually. Gb by motto is solid.
Sent from my MB860 using Tapatalk 2

[Q] SG4 back to factory settings now what do I have?

This is the second time I had to bring my phone back to factory settings. I don't remember the reason for the first but it was within a few days of purchase. Verizon walked me through pressing three buttons at once (power, volume and something), and I was back to factory settings, reloaded my apps from the app store and continued.
But this time was more complicated because I had downloaded an app full of ads and who-knows-what-else. I feel I did something that made it happen. My voice mail stopped operating - no notifications etc., although it could be reached fine by dialing *86. My phone also kept notifying my by saying "unfortunately, your voice mail has stopped working" and I had to hit ok to continue what I had been doing.
It was late and I called back to find out how to reset to factory and someone read me a paragraph from their manual which simply sent me to the settings menu and then back to factory settings. When I was told to do this, I was asked whether the phone came from Verizon itself or from their store. For reasons I won't go into, I wasn't sure - but it clearly made a difference and I don't know what that difference was.
So I now have another back to factory settings restored this time by the google app. I still don't have a lot of my data but I backed some of it up beforehand.
The phone looks and responds somewhat differently: I don't have the same choice of swipe screens, ok and cancel buttons are in different places, and I haven't done enough to know whether it's better or worse. It does respond to magnification at the slightest touch and then becomes gigantic. I could barely get my "old" phone to magnify. Definitely a different something. It is 2.2 and was set afloat in April etc.
Do I have a phone that is more Samsung and less VZ, the other way round, or just different? I tried to get updates but was told it was up to date.
Thanks for any experience/ideas, you can offer.

problems with v30

Have had lots of problems with 2 v30's bought off ebay. This last one I can not acess anything pushing volume down and power, just keeps looping or will boot up. I have refurbished with latest us998 kdz on refurbish, but that didnt fix above problem, anyone know how to restore that part? Thanks for the help...
From Off, Vol Down + Pwr, then as soon as LG V30 logo appears, release PWR and reapply and hold.
Is that what yer doing?
newbe1droidx said:
Have had lots of problems with 2 v30's bought off ebay. This last one I can not access anything pushing volume down and power, just keeps looping or will boot up. I have refurbished with latest us998 kdz on refurbish, but that didn't fix above problem, anyone know how to restore that part? Thanks for the help...
Click to expand...
Click to collapse
Hey @newbe1droidx, what is it you are trying to access with that button combination?
ChazzMatt said:
Hey @newbe1droidx, what is it you are trying to access with that button combination?
Click to expand...
Click to collapse
Its supposed to alow me to manually get to restore settings and factory reset when cant get to settings in android per lg email before you helped me do lgup. Since imei and serial number dont match i probably will go back and try to unlock bootloader etc and turn this into an mp3 etc player. Or try to make it a verizon phone for my service.
I think because its supposed to be there but isnt it bothers me maybe more than it should
newbe1droidx said:
Its supposed to alow me to manually get to restore settings and factory reset when cant get to settings in android per lg email before you helped me do lgup. Since imei and serial number dont match i probably will go back and try to unlock bootloader etc and turn this into an mp3 etc player. Or try to make it a verizon phone for my service.
I think because its supposed to be there but isnt it bothers me maybe more than it should
Click to expand...
Click to collapse
You can also do Master Reset.
Master Reset -- using buttons:
1. Unplug phone and turn it OFF.
2. Press and hold the Power and Volume down buttons.
3. When the LG logo appears, quickly release the Power button only -- then immediately press Power button again, while STILL pressing the Volume down button until you see the screen to select Yes to erase and reset everything.
4. Release both buttons so you can make your choices.
With your device powered off, press and hold the Power button and Volume Down buttons simultaneously for a few seconds.
When the LG logo appears, quickly release and then re-hold the Power button while keep holding the Volume Down button.
Let go of the buttons when the onscreen menu appears.
When you see the option to Delete all user data (including LG and carrier apps) and reset all settings message prompt, press the Volume Down button to highlight Yes.
Then press the Power button to reset the device.
Wait until the reset is complete then reboot your device. If it’s able to boot up successfully, proceed with the initial setup.
Click to expand...
Click to collapse
ChazzMatt said:
You can also do Master Reset.
Master Reset -- using buttons:
1. Unplug phone and turn it OFF.
2. Press and hold the Power and Volume down buttons.
3. When the LG logo appears, quickly release the Power button only -- then immediately press Power button again, while STILL pressing the Volume down button until you see the screen to select Yes to erase and reset everything.
4. Release both buttons so you can make your choices.
Click to expand...
Click to collapse
Thanks I'll try that, thats not how lg said to do it, always learning....
newbe1droidx said:
Thanks I'll try that, thats not how lg said to do it, always learning....
Click to expand...
Click to collapse
To my knowledge, Master Reset is more powerful version of Factory Reset.
EDIT: it may or may not be factory reset with hardware buttons, but is still referred to as Master Reset in all OEM and carrier documentation.
ChazzMatt said:
To my knowledge, Master Reset is more powerful version of Factory Reset.
Click to expand...
Click to collapse
I don't think there's any difference Matt. Just 2 ways of doing it. 1 is with phone on select reset thru the menu options, the other is with the key combo.
While diff LG phones may use diff key combo's to factory reset, I've never seen anything for the V30 than exactly what we've been using, and it's always referred to as 'factory reset', the only time I've read it referred to as 'master reset' is in a few of the threads (WTF) here.
It seems to me, if there was a difference, it would be well known? And we'd have some idea of what exactly the difference is? But we don't.
Cheers
AsItLies said:
I don't think there's any difference Matt. Just 2 ways of doing it. 1 is with phone on select reset thru the menu options, the other is with the key combo.
While diff LG phones may use diff key combo's to factory reset, I've never seen anything for the V30 than exactly what we've been using, and it's always referred to as 'factory reset', the only time I've read it referred to as 'master reset' is in a few of the threads (WTF) here.
It seems to me, if there was a difference, it would be well known? And we'd have some idea of what exactly the difference is? But we don't.
Cheers
Click to expand...
Click to collapse
Well, somebody tried recovery GUI factory reset in Frankenstein recently instead of "Master Reset" and messed up their phone. They also mistakenly flashed Oreo first, instead of Nougat. So, while it may be the same, I go with what works.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Well, somebody tried factory reset in Frankenstein recently instead of "Master Reset" and messed up their phone. They also mistakenly flashed Oreo first, instead of Nougat. So, while it may be the same, I go with what works.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
I'm not saying do one over the other, just that they are probably both exactly the same, anecdotal evidence notwithstanding. If the key combo one has worked in the past, by all means, keep using it. But if there's no actual confirmed evidence indicating it does anything other than a simple factory reset, why call it something else?
doing so, imho, just adds more unnecessary complexity.
AsItLies said:
I'm not saying do one over the other, just that they are probably both exactly the same, anecdotal evidence notwithstanding. If the key combo one has worked in the past, by all means, keep using it. But if there's no actual confirmed evidence indicating it does anything other than a simple factory reset, why call it something else?
doing so, imho, just adds more unnecessary complexity.
Click to expand...
Click to collapse
Because all the LG OEM and carrier documentation calls it something else. Everyone specifically calls it Master Reset.
Two examples of many:
(T-mobile) Master reset with hardware keys
(Verizon) Master Reset (Powered Off)
It may indeed be a "factory reset", but it can be done without going into Recovery menu -- which on the V30 is hard to do with the button dance.
ChazzMatt said:
Because all the LG OEM and carrier documentation calls it something else. Everyone specifically calls it Master Reset.
Two examples of many:
Master reset with hardware keys
Master Reset (Powered Off)
It may indeed be a "factory reset", but it can be done without going into Recovery menu -- which on the V30 is hard to do with the button dance.
Click to expand...
Click to collapse
It **is** just a factory reset. Even the documentation above indicates it as such:
"The Factory data reset screen appears."
I'm not suggesting people use the Recovery Menu. Just that calling it something other than 'factory data reset' leads people to believe its somehow different. It's not. The documentation says as much.
I'd suggest this: Say something like "I've always used the following key combination to do a factory reset, and recommend it as it's always worked"....
And leave it at that. As it's nothing more.
Ok either way i tried it and the other way still doesn't give me a menu, no big thing time to move on to the next. So i can now lgup to latest verizon?
newbe1droidx said:
Ok either way i tried it and the other way still doesn't give me a menu, no big thing time to move on to the next. So i can now lgup to latest verizon?
Click to expand...
Click to collapse
Sure.
AsItLies said:
It **is** just a factory reset. Even the documentation above indicates it as such:
"The Factory data reset screen appears."
I'm not suggesting people use the Recovery Menu. Just that calling it something other than 'factory data reset' leads people to believe its somehow different. It's not. The documentation says as much.
I'd suggest this: Say something like "I've always used the following key combination to do a factory reset, and recommend it as it's always worked"....
And leave it at that. As it's nothing more.
Click to expand...
Click to collapse
There is actually one HUGE difference between Factory Reset from the Settings menu and Master Reset using the Button Dance: The latter invokes Factory Reset Protection (FRP) while the former does not. In other words: If a Google account was registered in the device when Master Reset (Button Dance) is performed, the phone will be locked down until that same account has been entered after the reset. The same is true of any other wipe initiated outside the OS.
If Factory Reset is performed from the Settings menu, the device is released from that account before being wiped, and Factory Reset Protection is not invoked. The same thing can be accomplished by manually removing the account BEFORE performing the Master Reset: Settings > General > Accounts > Google > Remove account.
At least in the US, this is required by law to deter theft (to my understanding).
Whether there are other differences between the two in their actual wiping, I do not know.
There IS a deeper Engineering reset available from the Service Menu: Dial *#546368#*932# (replace 932 with your model number). From there SVC Menu > Factory Reset (R&D Only). I used that once to overcome a stubborn carrier lock issue. But I cannot guarantee that it doesn't do other things that might be undesirable.
TheDannemand said:
There is actually one HUGE difference between Factory Reset from the Settings menu and Master Reset using the Button Dance: The latter invokes Factory Reset Protection (FRP) while the former does not. In other words: If a Google account was registered in the device when Master Reset (Button Dance) is performed, the phone will be locked down until that same account has been entered after the reset. The same is true of any other wipe initiated outside the OS.
If Factory Reset is performed from the Settings menu, the device is released from that account before being wiped, and Factory Reset Protection is not invoked. The same thing can be accomplished by manually removing the account BEFORE performing the Master Reset: Settings > General > Accounts > Google > Remove account.
At least in the US, this is required by law to deter theft (to my understanding).
Whether there are other differences between the two in their actual wiping, I do not know.
There IS a deeper Engineering reset available from the Service Menu: Dial *#546368#*932# (replace 932 with your model number). From there SVC Menu > Factory Reset (R&D Only). I used that once to overcome a stubborn carrier lock issue. But I cannot guarantee that it doesn't do other things that might be undesirable.
Click to expand...
Click to collapse
I have a little experience with the FRP lock thing. Sold a phone that iirc, did the reset through the settings->menu with phone on.
Assumed, like all other phones I've had, it was completely reset. It was not. The buyer sent me emails in a panic assuming I was trying to rip them off or something. Nothing could have been further from the truth.
This is why, I always suggest to people, remove any accounts (google email etc) AND any finger prints, patterns etc PRIOR to doing a reset.
I honestly don't remember which way I did the reset on that phone, a G6, I *think* it was the settings->menu. Could be wrong, it's been quite a while.
But I think the context in which we are talking about 'factory reset'... the phone isn't being sold later. If the reset protection did somehow bizarrely get invoked, simple solution, enter the password for your email account, done.
But yes, the FRP lock thing is an important aspect to this. It came as a shock to me when I thought the phone was completely reset, but it wasn't. Frustrating experience.
Cheers
AsItLies said:
I have a little experience with the FRP lock thing. Sold a phone that iirc, did the reset through the settings->menu with phone on.
Assumed, like all other phones I've had, it was completely reset. It was not. The buyer sent me emails in a panic assuming I was trying to rip them off or something. Nothing could have been further from the truth.
This is why, I always suggest to people, remove any accounts (google email etc) AND any finger prints, patterns etc PRIOR to doing a reset.
I honestly don't remember which way I did the reset on that phone, a G6, I *think* it was the settings->menu. Could be wrong, it's been quite a while.
But I think the context in which we are talking about 'factory reset'... the phone isn't being sold later. If the reset protection did somehow bizarrely get invoked, simple solution, enter the password for your email account, done.
But yes, the FRP lock thing is an important aspect to this. It came as a shock to me when I thought the phone was completely reset, but it wasn't. Frustrating experience.
Click to expand...
Click to collapse
Thank you.
It does sound like you may have performed a Master Reset outside the OS when you sold that G6. That would cause exactly the situation the seller described. And it can be very annoying.
I made that mistake myself one time, performing a Master Reset (Button Dance) before sending my phone to LG service to replace a camera lens. I just didn't give any thought to the fact that it might be a problem. After trying for several days, they were unable to get into the phone or do anything with it. They ended up ditching it and sending me a refurbished phone instead. Lesson learnt!
Absolutely, the context here is a different one. But I think it makes sense to distinguish the two procedures (as @ChazzMatt was doing) since they are indeed different -- if nothing else in regards to FRP.
TheDannemand said:
Thank you.
It does sound like you may have performed a Master Reset outside the OS when you sold that G6. That would cause exactly the situation the seller described. And it can be very annoying.
I made that mistake myself one time, performing a Master Reset (Button Dance) before sending my phone to LG service to replace a camera lens. I just didn't give any thought to the fact that it would be a problem. After trying for several days, they were unable to get into the phone or do anything with it. They ended up ditching it and sending me a refurbished phone instead. Lesson learnt!
Absolutely, the context here is a different one. But I think it makes sense to distinguish the two procedures (as @ChazzMatt was doing) since they are indeed different -- if nothing else in regards to FRP.
Click to expand...
Click to collapse
I'm still calling it Master Reset for the Frankenstein instructions. And yes, it's somehow slightly different from the Recovery settings "factory reset". Just a little tired of debating it.
In the Frankenstein instructions, you are doing that step to stabilize then go to the next firmware. It's your phone you want to convert to another variant.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
I'm still calling it Master Reset for the Frankenstein instructions. And yes, it's somehow slightly different from the Recovery settings "factory reset". Just a little tired of debating it.
In the Frankenstein instructions, you are doing that step to stabilize then go to the next firmware. It's your phone you want to convert to another variant.
Click to expand...
Click to collapse
I agree with that. And I apologize for re-opening the debate. I just thought that difference with FRP was important in general -- even if not applicable to the OP's case.
But then there is also the Engineering Reset, which I can testify does things beyond the normal Factory Reset / Master Reset. It's worth keeping in mind as a last resort.
Over & out then
TheDannemand said:
I agree with that. And I apologize for re-opening the debate. I just thought that difference with FRP was important in general -- even if not applicable to the OP's case.
But then there is also the Engineering Reset, which I can testify does things beyond the normal Factory Reset / Master Reset. It's worth keeping in mind as a last resort.
Over & out then
Click to expand...
Click to collapse
No, I thank you for the additional information. It proves it is different from regular factory reset.
My comment was more than add on to your comment, not necessarily a direct reply.
Sent via open market LG US998 V30/V30+

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