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Wondering if you can help me.
In my office my colleuge and I have an hd2 on UK o2 pay monthly. Untill about a month a go we were getting HSPDA internet access. Now we are only getting EDGE. I contacted o2 and they stated that the area is a very high coverage area and we should be getting HSPDA.
What makes matters more interesting is two other colleuges in my department in the same building, one has an iphone 3 and the other has an iphone 4, both guys are on uk 02 pay monthly and are getting full 3g access. I am getting 3g and hspda in other areas.
Does anybody know why we are getting edge instead of at least 3g?
thanks.
I had a very simillar issue, so perhaps the solution I found will work for you. A co-worker of mine bought an HD2 (immediately after seeing mine). In many areas at work the reception was terrible. I also noticed that at home, when I first had the phone I got 3G often, but after a few weeks I was suddenly stuck on the EDGE network (If I got any reception at all). Since messing around with the Android port I was forced to flash a new Radio ROM and it seems that was my problem all along. At home I now get constant full bars HSPDA. At work I get reception in places that I never did before. My coworker (still using stock radio) is having the same reception issues I used to have.
So my advice is try a few different radios and see if that helps.
Faelok said:
I had a very simillar issue, so perhaps the solution I found will work for you. A co-worker of mine bought an HD2 (immediately after seeing mine). In many areas at work the reception was terrible. I also noticed that at home, when I first had the phone I got 3G often, but after a few weeks I was suddenly stuck on the EDGE network (If I got any reception at all). Since messing around with the Android port I was forced to flash a new Radio ROM and it seems that was my problem all along. At home I now get constant full bars HSPDA. At work I get reception in places that I never did before. My coworker (still using stock radio) is having the same reception issues I used to have.
So my advice is try a few different radios and see if that helps.
Click to expand...
Click to collapse
Yea we did try that the other night thinking it might be a radio issue we went from 2.5 up to 2.12. What rom / radio did you use if you dont mind me asking?
Does anybody else have any ideas? This is happening with two ok uk hd2's in the office! My colleuge and I have tried multiple rom and radio upgrades but nothing is working but my other colleuge on iphone can get 3g sitting beside me
ive had this issue too, never knew how to fix it :/
AGHHHHHHHHHHHH Going to call o2 tomorrow and tell them I want to swap for a new phone, I am not getting the service I should be!!!
Ive tried just about everything I can think of. Ive tried updating the ROM, Radio, rilphone.dll - also tried going back to stock rom, yet my colleuge sits on his iphone right beside me on 3g its madness!
have you tryed puting your phone into flight mode then .ack on again let thephone pick the strongest hsdpa mast signal up. welcome to tbd way o2 works lol we get it all the time in york and leeds
That is a very interesting idea. I will try and report back thanks man!
I am really getting no ware with this. Phoned O2 and they tested phone in my network said that I should be ok I should have full hspda access, my colleuge is sitting on iphone with ull 3g and has a o2 dongle which has hspda access. I am getting fulll signal strength, changed the sim card and tried multiple radio and dll file combos and this is driving me nuts. Any help would be appreciated.
I have been doing some further testing and found something interesting. When I am at home and can connect to HSPDA. I went into the base band and changed it to WMCDA got full access. I then changed it to GSM band and got Edge. I then went into work to test it and tried to force it to WMDCDA but it wouldn't even connect at all no coverage.
I tried it back on GSM and full coverage but only edge support. Any ideas?
Finally got my Mozart from Orange UK yesterday. Great phone and Windows seems serious this time
although its less than 24 hrs I'm using this phone but I'm not impressed by the signal reception. I watched it at my flat, at work, while driving, alongside road; but I'm not getting the signal bars what I used to receive on my Desire. Any body else facing the same experience?
Yeah I experience the same with my Orange France Mozart, I have less signal bars particularly in 3G/3G+. But I would say that it's only due to the algorithm used to evaluate the signal because on my other phone I've a full signal at the same place.
hmm, well for areas where full signal strengh availalbe then you lose 1-2 bars on mozart, its ok. However, where there are only 1-2 bars availalbe and mozart showing none and you cannot make a call, its a problem.
As far as I am concern Orange UK reception sucks. Compared to the HD2, the Mozart appears to have better reception even on such a bad network. And no for some reason the device won't roam to t-mobile.
Agreed, that's the other observation taht it doesn't pick T-Mobile signal and no "R" appears on the phone.
I'm having signal issues with my Mozart as well. I had no issues with call dropping on my previous phone.
Have you checked the settings
Can't say I have had any problems roaming on on t-mobile/orange.
Does it help if you go to settings..mobile network and changed data roaming to 'roam'?
I also presume you have opted in to using t-mobile on the Orange website (if that is not a dumb question).
Dam0c
Compared to my old Touch Diamond the T-Mobile Mozart I'm playing with has weaker reception but higher battery drain ...
data roam set to no roam is for data connection. The Orange/T-Mobile sharing is only for voice and sms I believe.
I did notice that phone does pick up Orange/T-Mobile signal but without any visual sign on the status bar, you need to see it setting area.
But the signal reception is really bad, with call droppings as well.
I switched from t-mobile UK to orange UK just to get the mozart early, so far the only disappointment is the signal, I assumed that was orange. Before on 3G i was clocking a good 2MB/s with t-mobile, now my very best speed i can get is about 50KB/s, I'm hoping this is a phone issue that will be sorted once updates are released...
The Orange/T-Mobile sharing does have data roaming but it's GPRS only. I did have roaming working when I set it up, but it seems to have stopped working again now.
One thing to remember with the displayed signal strength is just that, displayed. 3 bars on WP7 device could be 4/5 on another simply because they display signal levels differently.
Received sms from Orange today:
" As you've cahnged your handset, the experience of picking up T-Mobile signal might be different. For answers on any question go to orange.co.uk/share"
I've not had any signal issues at all I reside in a very remote area...
The signal so far is much better the the iphone which i have, which always drops calls...
Got the text message from orange last week as well. I seem to be covered by T-Mobile in areas that Orange fails. Orange reception is pathetic in central London. worse of all, during peak hours i can get full signal but calls to my number are never routed to my device and I can't make phone calls due to poor availability.
Anyway T-Mobile 3G appears to be faster than Orange
Also worth to mention that HTC has released new ROM updates with a new radio stack and SPL (and possibly drivers) but Orange UK havent released anything yet.
its been almost a week with Mozart and I'm quite sure now that it's actually Orange signals. But let's wait when Orange sends the updates.
I've had a Radar for a couple of months and its cellular data performance has always been flaky - with 5 bars of 3G signal data would simply stop for no particular reason. Happened in different areas of the country, different times of the day, didn't happen with the same SIM in a different handset etc. etc.
So I had Vodafone swap the handset and so far, so good - the problem has gone.
However, the new handset has haptic feedback for the Back/Home/Bing buttons and it's driving me crazy. I am 99% certain the last handset did not do this - there doesn't appear to be any way to disable it.
Does anyone else have a Radar that doesn't have haptic? If they do exist and I wasn't dreaming I might try another swap to see if I can get lucky.
TIA.
My Radar 4G has always had vibration feedback........ And no, there isn't a way to disable it.
About the signal, I also normally have 2 bars of 4G in my house.. IDK if it's the signal or the phone.
HTC Radar Tmobile version here.. never had problem 4G around my house and on the road. - NYC area.
Haptic feedback it always there... ever since I gotten it.
i changed my phone from nokia 5800 to htc radar about 3 months ago.
i noticed that the antenna in this phone is not so good compared to my older phone.
i always got full signal strenght before, but now only 3-4 bar
So almost after 3 weeks of getting the TS I decided to put in my AT&T SIM. I was reluctant to use that tiny bastard screw driver but I did it anyways. I have noticed that the network signal strength of my watch is almost non-existant. It will get cellphone signal at only certain place. With the same sim card on my phone (Nexus 5), I get good cell reception.
How are others doing in this department? How's the cellphone signal? Is there anything I can do to improve the mobile network signal. Currently I am on stock with Loki's security patch.
I am not sure if this is a hardware issue or software issue. I remember someone opening the TS and checking the antenna. Any suggestions would be highly appreciated.
Some information on my TS -
North American 1/8
Stock ROM with Loki's patch.
Ok here is my observation:
I could not get signal inside my office, home and costco
I did get signal once I get out of my office - full signal bars with H+. I made a short trip from office to costco and home and back to office. It was able to get signals when I was driving but in some areas where I used to get 2-3 bars in my phone, TS did not pick at any signal at all. So mobile network signal is working but it is pretty weak compared to my phone.
May be it needs some tune up
i have the same problem,the signal is low and TS really has a hard time to find one,if its lost
can we do something about this ?
I opened mine just to have a look and found one of the connectors lose, took a bit of fiddling to get it back on but my network signal seems as good as my note3.
I don't know why, but after installing this app.https://play.google.com/store/apps/details?id=com.misonicon.signalbooster3g4g
The signal works perfectly, I didn't believe in this apps but now I don't know what to say
At least it works
Mobile frequency fluctuates on my end too, made sure APN settings are listed exactly like they say here on the forums, maybe I should change to another GSM 3G SIM card?
Had my x1 for a couple of days now and lots to like about it however I have noticed that it seems to have a very weak phone signal reception.
I am on three in the UK and in the normal areas I travel I have never noticed an issue on my other phones with it struggling to hold on to signal bars.
Anyone else have this?
Signal bars mean absolutely nothing. Many oem even show full bars even when there is actually no signal.
Better install cellmapper app that will exactly show and record the signal where you travel.
Also, do you have 3uk volte working?(calls over 4g network)
Well all I can say is that I live less than a mile from the nearest mast and would nearly always have full signal bars on other phones yet on this phone it drops on and off 1 bar.
I will download the app you mentioned and see what that shows
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
andybg40 said:
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
Click to expand...
Click to collapse
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
I am having the same problem, I'm on EE and my LTE keeps dropping from 4 bar's to 1 bar then nothing which causes me to lose data connection. It then jumps to 4 bar's again and then repeats this over and over. This is happening at home where I always have full reception. I have tested my sim in 5 different phones all have full reception and don't lose connection only my Xperia 1 does! Any help would be appreciated.
Same problem for me. I switched my SIM from Galaxy S8 to X1. S8 has 4 to 5 bars while X1 struggles with getting one bar at home.
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
VeixES said:
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
Click to expand...
Click to collapse
If it's as simple as that why is it not enabled on this phone already?
I think what you seem to be over looking is the fact that I and others here have said that yes the bars are lower than other phones and flutter slot but also to the point where they drop completely and give no reception at all. A situation not faced on other phones.
Can you explain how we enable this missing band so that the phone can provide a more reliable/stable reception
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
hpsauce37 said:
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
Click to expand...
Click to collapse
If you're having signal drops / dropped phone calls etc... I get it. But Sony is historically notorious for showing lower signals than others on those bars. However, as stated, the bars are pretty meaningless. I've owned many Sony's, and while the bars are lower (sometimes all empty), I still have signal in all the places I should. YMMV.
VeixES said:
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
Click to expand...
Click to collapse
I don't honestly know. My phone was purchased sim free from carphone warehouse and I use it on 3 network. The phone just set itself up. How would I check this? Is it something listed under network settings?
It's so frustrating as I'm really loving a lot about this phone but just want it to be comparable at least with my other phones I've used with call reception
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Got mine yesterday from Vodafone and signal is perfect !
XSIIS said:
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Click to expand...
Click to collapse
Yes
I also have only 1 bar... Orange.
If you are EE UK user, then you need EE firmware on your Xperia 1 to get best network compatibility(Volte and low band support because of it).
3UK users probably need also 3UK firmware but that does not seem to exist yet.
This weirdness of low band access is specific to two UK operators. Everywhere else the device is fully capable of best 4g experience.
Wait Next update
Enviado desde mi G8141 mediante Tapatalk
So for those of us on three network but purchased the phone sim free are stuck with the problem as three do not sell this handset themselves so unlikely to release any firmware for it.
That does not look good for me so I think I will need to return within my 14 days.
Shame.
There's definitely a network connectivity issue with the XP1 right now though. This seems to affect only XP1's on the EE network, which were *not* bought from EE direct, i.e. ones with stock firmware. (e.g. mine!)
The symptoms are that periodically, first the 4G symbol disappears, then the signal goes to zero and you've lost the internet. Then it reconnects back onto 4G again. Sometimes this repeats 3 or 4 times in succession. The whole thing takes from 5 seconds to maybe 30 seconds depending on how many re-tries.
You can go for maybe an our or so without a problem, or sometimes it happens like every 10 minutes.
And here's the key part: this happens wherever you are, even on a full strength signal. As far as I can make out, this affects ALL XP1s with stock firmware on EE. EE say it's a Sony problem. Sony say it's a network issue. So we are all stuck.
Does anyone know of a suitable network logging app, which will log 4G disconnects and signal loss, so we can provide evidence to EE and Sony?
More info here:
https://talk.sonymobile.com/t5/Xperia-1/Issue-with-network-dropping/td-p/1376332/highlight/false
(My phone is fine with a Vodafone sim. There's something specific to the phone firmware/config - timers, buffer sizes, packet sizes - whatever - and the EE network. But right now, on EE, it's unusable.)