Setting up Hero - Hero, G2 Touch Q&A, Help & Troubleshooting

Just a quick question, when you get the hero for the first time and when you login to your google account, does it bring up a screen to configure wifi, or do you need 3g/edge?

Yes it does. The first option you get is to connect to a wireless network.
After that you have the option of setting up your Google account info.

note that I (and other people) skipped setting up our google account during initial setup and had issues trying to do it afterwards. I ended up doing a factory reset in order to bring up initial setup again

Related

Google not logged in after restart on 2.1

I know other people are having this issue as well so maybe someone has a solution. Every time I restart my phone I get an error because I am not logged in to my Google account. It is easy enough to just log in but is there a fix for this yet?
try launching google talk.. might force it.
Problem solved. I just had to check the auto-sync box, menu|settings|accounts & sync.
Well that worked once and after a few more tests I'm back to not being logged in, even with auto-sync checked. Oh well
I'm also having the same issue, with auto-sync already being enabled.

[Q] Corporate sync connection intermittent

I'm using Corporate Sync for my work email, coming from an Exchange Server (2003 I think). I can set it up, connect and sync fine for 1-5 days, then I get a connection error and the only way to resolve is to remove the account and add it back in.
Things I have tried:
-upper and lower case for domain name (have read some places that think it is case sensitive)
-checking and unchecking the "verify certificates" box
-factory data reset
-clearing the email app data (from Manage Applications) after I remove the account, before I add it back in
I know there are other people at my company that use Android and iOS devices and they do no have this issue, but no one else that has an Atrix.
Any thoughts? I'm rooted and about to jump on a ROM if there is a sliver of chance GB might help out, but I need my email and calendar to be up to date for work (part job requirement, part me being a little OCD).
Thanks.

[Q] Google Now disabled

I have a samsung galaxy note II through Sprint. I noticed that when I go through the settings of the google now widget it states, "Google Now is turned off for your domain. Your admin may be able to turn it on". I called Sprint IT and they had never heard of such a problem, they had me do a factory reset of my phone, which did not help. The Sprint employee then called Samsung while I was on the line. We were told by Samsung that because it was an Android issue, that we would have to call Google. We attempted that, but google was closed. I was wondering if anyone here knew what the problem could possibly be.
I understand Google Now can be turned on and off by going through the settings after google search app has been opened, but this is not the case. When I go through the settings and click on the option where google now is normally turned on and off, it doesn't open anything, it just says it's disabled.
Notes:
Settings->Locatoin Services->all three options are checked (use wireless networks, Use GPS satellites, Location and Google search)
Android Version 4.1.1
Google Search Version 2.2.10.546669

Xperia M4- Stuck At Google Setup After Factory Reset

Could not add google account > did factory reset > can not get through initial setup
Hi guys,
All was well except when I tried to add a google account this happened
screen 1
Just a sec...
screen 2
Add your account
google
sing in to get the most out of your device. i
Enter your email [I enter my email and have tried others for testing]
screen 3
Error sorry there seems to be a problem. Please try again.
For troubleshooting I tried
Disabled 2FA on google account
Removed account from other device
rest app settings
sign in via multiple apps, contacts, playstore, youtube, add accounts et cetera
Enabled Backup my data and automatic restore
Connected via VPN
Update system software
Nothing worked so I did a factory reset. Now the part of the initial setup that is supposed to add a google account gets stuck on
"Couldn't sign in
Can’t establish a reliable connection to the server"
But I really mean stuck, there are no buttons on the screen, no possibility to slide down the task bar or go to home screen because this is happening as part of the initial setup steps. Volume and power buttons work so I can turn it off and turn it on again after which it enters the initial setup and the same thing happenes again as there is no option to skip this step or skip set up as a whole.
There are quite a few google results for
"Couldn't sign in
Can’t establish a reliable connection to the server"
But they all involve interacting with options and settings which I can not do. How can I boot the phone without it launching the initial setup process?
Phone is E2363, the 16G dual sim version. Thanks if you can help
Did you restore via PC Companion?
Chris_Castro said:
Did you restore via PC Companion?
Click to expand...
Click to collapse
Good idea! That allowed me to get past the initial set up and into the system. Now every time I try to add my google account I get
"Couldn't sign in
Can’t establish a reliable connection to the server"
So far I have
Tride through different apps
Confirmed the clock is correct
Disabled 2FA on google account
Enabled Backup my data and automatic restore
Reset app preferences
Any other suggestions? The other option google finds is to root the phone and modify the host file as per http://m.youtube.com/watch?v=kRmW2hO-4tk
I would rather not but if that is the only fix the question is how to root this device?
I would create another gmail account. And check internet connection (wi-fi or 4G).
Chris_Castro said:
I would create another gmail account. And check internet connection (wi-fi or 4G).
Click to expand...
Click to collapse
Its does not get to the stage of entering a gmail account. Internet connection is good, works on other apps
bitedge said:
Its does not get to the stage of entering a gmail account. Internet connection is good, works on other apps
Click to expand...
Click to collapse
Try tapping all four corners of your screen, in a clockwise motion (start top left and move to the right) make sure you hit the corner of your screen. it should skip setup, then go to app in settings and clear the data of all your google apps (playstore and google services ect) should work afterwards.
Clarkiieh said:
Try tapping all four corners of your screen, in a clockwise motion (start top left and move to the right) make sure you hit the corner of your screen. it should skip setup, then go to app in settings and clear the data of all your google apps (playstore and google services ect) should work afterwards.
Click to expand...
Click to collapse
I am past set up and into the system (is it possible to edit thread title?) (the way to skip the add google account in setup was to not have any internet connection) but in the system the problem happens when trying to add a google account.
I have deleted all app data or cleared cache (whichever was available) for all apps starting with the word google including those you mentioned. No change to the problem every time I try to add my google account I get
screen 1
Checking info...
screen2
Couldn't sign in
Can’t establish a reliable connection to the server
This was fixed when I tried with a different internet connection/ISP. Its not that I was not online before but that my ISP has dumb protocols that were stopping this from working. Thanks for your responses.
Hello Bitedge,
And now google play store and other google services do connect via your own internet connection too?
I'm facing the same problem you described, just out of the box my xperia m4 aqua will connect to google on every connection except my home wifi.

Exchange Email - Credentials needed error

Hi all,
I have an LG G7 One running the stock OS with the latest March security update. Ever since the February security update I've noticed this issue.
I'll periodically get a notification saying Credentials needed. Enter credentials for (my exchange work email). I click o it and enter my username and password and I get an error that they're incorrect (they're not). I've confirmed all settings in terms of domain, server, port, and security type. This account works fine on my iPad and Windows 10 mail. I've tried removing the account from my device and adding it with no help. I've cleared cache from the Gmail app with no help. The weird part is that every now and then it's able to sync successfully. It happens at inconsistent times of the day and there seems to be no patterns in terms of being connected to a certain wifi network or being in a certain location. Does anybody have any ideas of what might be causing this or what I can try to pinpoint and eventually solve the problem?
Thanks!
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