Please help me out re Emails... - Hero, G2 Touch Q&A, Help & Troubleshooting

Can one of you nice people explain to me on how I set up my emails to sync together. My host site who has my domain and website have a £5.99 monthly charge for Outlook Sync, but I'm guessing if I don't want calendar and contacts and only Inbox and Sent items to sync up on phone and PC, then IMAP should do this? Is there any other difference??
I've tried IMAP on the phone but it only received two emails when there were 5 going to PC, Not only that but the second one overwrote the first one and it completely disappeared. And there was no copy in my sent box on the PC after replying from phone, and what do I need for security etc... None/SSL etc?
My PC is set up as POP, and is Outlook 2002 OK for this and if so please can you tell me how I do this? I really can't afford to mess up my emails in Outlook as it's work.
I set up a personal one in the GMail account in programmes really easily and that does what it says on the tin, but the other one is a nightmare,
Sorry, but you'll have to talk to me like an idiot, as I've never received email on my phone before, let alone Android phones.
Thanks for your help

Nobody can help?

Peter,
Are you asking how to have both your PC inbox/sent items look exactly like the inbox/sent items on your Hero?
As far as I know that's not possible unless you use IMAP on both PC and Hero - but I think you know that already.
Are you able to switch Outlook to IMAP (probably means re-creating the email account and copying mails around - I've forgotten how to do this in Outlook 2002)?
When you talk about the mails not corresponding between PC and Hero what do the POP3 settings look like on your PC? It's not doing anything silly like removing the mail, etc?
Sorry I don't have a specific answer to your question but I figure we can sort it out!
Regards,
mils

if your outlook is set to POP, have you set it to leave a copy of the message on the server (Somewhere in the email account settings, i can't remember where on 2002, but the help files are your friends in this case). if not, POP will REMOVE the message from the server when you download it to your PC. hence it will not be available on the phone.
change your outlook to imap, or set it to leave messages on the server and then you can have the same emails on the phone as on your PC. that is they way you have needed to do it to get this since pocket pc 2000.

Hi guys, thanks for your reply,
Obviously I don't want all the emails that are already in Outlook on the phone, but Basically, when I'm out I want to be able to answer emails that will have copies on the PC for when I get back, including the replys.
Even when PC was off I only got one to the phone, and the rest still went to PC when I switched on later. I thought if the PC was off, they would have come to the phone regardless?
My POP settings on Outlook are mail.mydomainname, smtp.mydomainname.
Does the 'leave copy of messages on server' work on IMAP and POP and if both, that wouldn't include replies from phone would it? Are there any disadvantages to leave copies on server? How does it work, when you get back and open outlook does it update sent items as well as the inbox?

al it does is leave the message on the server so that it is available for other devices, instead of being removed from the server.
you don;t need it for imap as imap leaves them in place anyway (or at least it usually does)
if you're using imap, then yes, you should get the sent items, but if using POP, then no, normally you wouldn't.

Thanks for that, any idea how I set up IMAP in Outlook, is it just a case of imap.domain name, smtp. domainname .... and it starts another folder inbox? What do you do with the POP one?

Related

Remote Tracker opens Outlook instead of sending email silently

Newbie here having trouble with Remote Tracker 0.4.2-0 on my TMOUS HD2 and haven't found an answer yet. When I send email commands to RT, such as rt2#egp, my phone just sits there in standby and when I unlock it Outlook is open with the email message ready to send. Anyone have an idea why and what I need to do? When I go to Outlook Contacts>Menu>Options I get an error report, "A problem has occurred with poutlook.exe," then comes up with List view settings, that's it, I don't know if there is supposed to be more and not sure if this has anything to do with the message not being sent. Everything is stock except for a few added apps and I just did a hard reset before reinstalling my apps after some experimentation. I don't use Outlook or even set up an email account on phone and haven't made any tweaks I can think of that would effect Outlook.
I also noticed that the CELLID shows me to be in New Jersey when I'm actually in Texas, this doesn't seem to be of much use at all but I haven't tried changing CELLID settings from default.
Any insight would be greatly appreciated.
Pop45398 said:
I don't use Outlook or even set up an email account on phone and haven't made any tweaks I can think of that would effect Outlook.
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ummm,,, if you have no email set up, how do you expect it to send you an email?
samsamuel said:
ummm,,, if you have no email set up, how do you expect it to send you an email?
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Click to collapse
I thought commands where you supply an email address (like, rt2#egp#[email protected]#password) would, if so configured, silently without intervention send to the supplied email addy without even having email setup in RT; however, I do have the email account in RT configured; I do not have Outlook, AOL, Yahoo, etc accounts set up in the HD2s mail app (I use Opera to go to my Hotmail account).
In RT's email setup I have only one option under Account, Activesync, is this correct?
Pop45398 said:
I thought commands where you supply an email address (like, rt2#egp#[email protected]#password) would, if so configured, silently without intervention send to the supplied email addy without even having email setup in RT; however, I do have the email account in RT configured; I do not have Outlook, AOL, Yahoo, etc accounts set up in the HD2s mail app (I use Opera to go to my Hotmail account).
In RT's email setup I have only one option under Account, Activesync, is this correct?
Click to expand...
Click to collapse
no, you need an actual account set up that the phone can use to connect to an outgoing email server with. Just feeding it the email address you want to use is no good, as it has no m,eans to send to that address. Its a bit like giving a man with no telephone your phone number ad asking him to call you.
Choosing the activesync account wouldnt help either, as it would only send when the phone was copnnected and synced to outlook on a pc. (activesync isnt a real account, just an extension of teh outlook account on eth pc)

[Q] issues with email tab and outlook...any ideas?

Hello bros.
My question is about the email tab and pocket outlook: I know that there is a bug in email tab, because it doesn't allow to delete emails from server and HD2 at the same time.
So we must do it directly from outlook or when we sync, the emails are redowloaded again...That's ok. Emails are not redownloaded when I sync my inbox.
The problem is that even if I follow this procedures, when I come back to my PC and I download my emails with the usual browser or app, the emails are not cancelled from servers and I find hundreds of emails in my inbox...
I do not know what to check to stop this behaviour...
any ideas?
(my pocket outlook has the flag on "delete emails on next connect/reconnect)
thx in advance
ahi ahi ahi
Despite my efforts, I confirm that I can not erase emails from the server using Pocket Outlook (let alone the HTC email tab of course.) I can just avoid the redownloading emails on my HD2 if I delete them directly from Pocket Outlook. Unfortunately, when I check my emails from my PC, they are always there...
maybe a problem of gmail or yahoo settings I have to do directly in the webmail?
I checked also this possibility, but I cannot figure out how... it seems to me that is everything fine...
so nobody has a solution or at least an idea of what to do?
thx

[Q] Outlook Email to Android

I am new to Android and coming from a Blackberry. How can I sync the emails in outlook with my new phone? I don't have an exchange server and I would prefer to do it with the mail app that came with the phone. I would like the emails to delete from outlook when I delete them on the phone and show as read when I read them on the phone and vice versa. I would prefer not to have the emails and information sent into the "cloud" also if that is possible, but if it is the only way so be it.
I know that I can have the two different email addresses sent to my phone through the included mail app by setting them up separately, but would the emails show as read, deleted, etc in outlook if I did that?
If it makes a difference I have two email addresses that feed into outlook. One of them is pop and one is imap. The phone is an HTC Amaze.
Could I just convert my pop email to imap and set up the two email addresses separately on my phone? Wouldn't that make it so when I delete email from outlook or the phone, it will be deleted on the other?
The problem with this is my isp does not offer imap so I will have to use google email to sync with it and make it imap.
If I do this I will have to add the gmail account to outlook and my phone, but wouldn't I have to delete the pop account from outlook and the phone in order to avoid duplicate emails showing up? I think this might happen because right now if I check the pop account without using outlook the emails show up that were received after I last opened outlook. The issue with deleting the pop account from outlook and phone is I still want to be able to send emails from that address.

[Q] Stock Email Client Deleting Emails

Hi all,
Recently purchased a Samsung Nexus S. The stock email client (not the GMail app), using POP3 will delete mails once they have been downloaded, or when I next sync. Occasionally it will not delete all mails, just some. The option to delete from the server is not ticked and no other clients are pulling from the server, so its not the case that another app is deleting them. To confirm, emails aren't being deleted after say 10 days, they are being deleted within minutes, and I'm only downloading a handful of mails.
Any help much appreciated- all forum posts seem to relate to other clients consuming from the server and deleting mails, which isnt my issue. Cheers.
Andy
If I remember correctly, POP email servers are linked between the mobile device and the regular computer. If you delete something on the computer it will be deleted on the phone and vice versa. If this isn't the case, are you sure they're being deleted and not hidden do to being marked as read? Check the trash to see if they've been sent there.
Thanks for the reply.
Messages are not being moved to any visible folders, and no other client (ie Outlook) are accessing this mail server.
Thanks.
OK, I kind of resolved this, if it helps anyone.
Firstly, I tried a different POP3 and also an IMPA provider with the mail client - both work fine, no problems. Then I recalled that my mail provider (Virgin Media UK) have recently advised that it is necessary to put 'recent:' ahead of the POP3 username, making it 'recent:[email protected]'. Now the default mail client won't allow this format of username, presumably some internal validation on the client side does not permit it.
So I tried K9 Mail - this behaves the same way with the standard POP3 username, but with the 'recent:' prefix (which it allows) my mails aren't deleted every time I pull from the server. My thoughts are that without the 'recent:' prefix, Virgin Media only returns the new mails - as the default mail client syncs with the server on a 1:1 relationship, it then deletes all old messages (even if they are only a few seconds old). With 'recent:' I think Virgin Media supplies a whole chunk of recent emails, not just the new ones, and the client app essentially doesn't delete the older mails until the time I happen to sync and they are no longer classed as 'recent'.
So in summary, there is no fix for the built-in client - but a workaround is to use K9, which seems a better client anyway. What's most ironic is that Virgin Media's email service uses Google Mail. Oh dear...

[Q] IMAP Email Gone?

Greets all,
Was wondering if anyone might have this issue. I setup my phone to grab my emails, I set it up as an IMAP so that this way I could get the emails but keep it on the server, so this way I can download it on my computer into outlook later on. Up until the One max, I never had an issue and always set it up the same way, I recently just noticed that after I read a email and if I delete it from the phone it seems to delete it off the server as well. I tested this out by sending myself an email and then deleting it, then going into outlook to receive the email but it wasnt there. If I got into the server its in the deleted folder and not in the inbox as it should be.
Anyone else notice this?
Well I just tried something else, I just set it up as a POP account, and it works as IMAP, Hmmm I wonder if they messed up and named them wrong, where Imap is suppose to be pop and pop is suppose to be IMAP.
Still curious to see others responses.
When i click Add account, it shows Other(POP/IMAP)
Screen shot attached for your reference, what do you get?
Same thing except I dont have Gmail or Yahoo in the list, just the other three, but thats not where the problem is, its after you pick Other/pop3. Long story short: I have my own email, I set it up through aol a long time ago when they were giving away domain names for free, then they dropped it and I had to get it registered through another place to keep it, but I still can use aol's mail settings in outlook to get me mail. The problem is I can see the email on aol's site, and download it to my outlook, but the first way I set it up on the phone I would see it on the phone and then delete it, when I go into outlook it would say no mail, but if I went to aol's site and looked in the trash it was in there where its not suppose to be, its suppose to be in the inbox to be downloaded to my outlook. But when I changed the setting to pop setting, it is working as Imap should.
AngelDeath said:
Same thing except I dont have Gmail or Yahoo in the list, just the other three, but thats not where the problem is, its after you pick Other/pop3. Long story short: I have my own email, I set it up through aol a long time ago when they were giving away domain names for free, then they dropped it and I had to get it registered through another place to keep it, but I still can use aol's mail settings in outlook to get me mail. The problem is I can see the email on aol's site, and download it to my outlook, but the first way I set it up on the phone I would see it on the phone and then delete it, when I go into outlook it would say no mail, but if I went to aol's site and looked in the trash it was in there where its not suppose to be, its suppose to be in the inbox to be downloaded to my outlook. But when I changed the setting to pop setting, it is working as Imap should.
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Click to collapse
Ah okay, i got your problem... i don't know why imagined that you PC was missing IMAP, but was that not the IMAP was supposed to work..., 2 way communication = IMAP
POP vs IMAP
If you're trying to decide between using POP and IMAP, we encourage you to use IMAP.
Unlike POP, IMAP offers two-way communication between your web Gmail and your email client. This means when you log in to Gmail using a web browser, actions you perform on email clients and mobile devices (ex: putting mail in a 'work' folder) will instantly and automatically appear in Gmail (ex: it will already have a 'work' label on that email the next time you sign in).
IMAP also provides a better method to access your mail from multiple devices. If you check your email at work, on your mobile phone, and again at home, IMAP ensures that new mail is accessible from any device at any given time.
Finally, IMAP offers a more stable experience overall. Whereas POP is prone to losing messages or downloading the same messages multiple times, IMAP avoids this through two-way syncing capabilities between your mail clients and your web Gmail.
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pradeepvizz said:
Ah okay, i got your problem... i don't know why imagined that you PC was missing IMAP, but was that not the IMAP was supposed to work..., 2 way communication = IMAP
POP vs IMAP
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Okay you missed the whole point here. When I chose IMAP with my email on my phone, and then delete it from the inbox (select and hit trash can) its suppose to delete from the phone inbox, but should show up as new in my outlook 2010 on my pc as new. It doesnt show up at all. If I go to a web browser and login into my email, its in my trash folder and not in my inbox as it should be.
Now if I change the setting on the phone FROM IMAP to POP, THEN is works correctly as IMAP.
they way i have always thought of imap to work is , as the other poster mentioned: 2 way communication.
if i delete mail on the phone (imap), then on my web based email, that same email will be deleted there.
if i move an email from , say, inbox to some other folder on my phone, then on the server it too will get moved there.
this is how imap is supposed to work? at least that is how it has worked for me over the years...
i have 4 email accounts on my own email server. i use gmail to fetch that mail and i also use my web based interface to access it. the mail is synced everywhere its supposed to be.
i have the all set to imap, not pop.
marctronixx said:
they way i have always thought of imap to work is , as the other poster mentioned: 2 way communication.
if i delete mail on the phone (imap), then on my web based email, that same email will be deleted there.
if i move an email from , say, inbox to some other folder on my phone, then on the server it too will get moved there.
this is how imap is supposed to work? at least that is how it has worked for me over the years...
i have 4 email accounts on my own email server. i use gmail to fetch that mail and i also use my web based interface to access it. the mail is synced everywhere its supposed to be.
i have the all set to imap, not pop.
Click to expand...
Click to collapse
me too... yes that's how IMAP works, i am guessing OP has some little confusion on it..
I do understand this, but coming from a samsung galaxy note, this wasnt the case. On computers it did work this way, but every phone I've had and including the Note did not work this way, this is the first time its functioning this way, which I thought was odd.

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