Bricked Hero - Hero, G2 Touch Q&A, Help & Troubleshooting

After ROM upload my HTC Hero show only some logo like device out of box. Nothing else is going. Button combinations for bootloader access is not working. Any ideas?

I managed to skilfully brick mine too, is a there a way to get it to boot up via key combination or using USB from a computer?

We are three now.
I know (presumably) my error: I flashed an SPL zip package that could be of the wrong type (Dream).
The boot shows the phone logo (mine says G2 T-Mobile).
The home keydown at boot doesn't work.
Is there a possibility to unbrick it?

Hope someone tells you how to unbrick it as I was about to do the update the ROM, not sure I want to do it now.

Right this is very weird as i had the same picture on my phone and thought it was bricked too..
BUT i just did a soft reset call menu end together. Then i did a hard reset as i wasnt sure if the soft one had done anything. Battery out then in and start up phone whilst holding down house and back key and then it started to boot up. So not sure if this helps anyone i doubt it as its very random but i thought id share just in case!!!
I had just flashed my radio when mine did this..

friend of mine had tha problem too, he had to send his device to htc.. 50 bucks ;-)

hmmm ... i am one of u guys now ...
no matter what key-combo i press, it just show a BOX and an arrow and a phone ... 3 sec later, phone turns off, no matter hwat key u press, it is not doing anything until u unplug the batery ... then when u turn it on, it repeat the same thing again

check if you can access fastboot via back+power when the phone is off. if so install recovery image and then install correct rom. if not i guess you're screwed, not sure though.

This guy
http://forum.xda-developers.com/showthread.php?t=556038
seemed to have the same issue and resolved it.
Hope it helps/good luck!

sonatbey said:
i bricked very bad no screen no logo not booting. anyway any helps
Click to expand...
Click to collapse
Please be more explicit as to what exactly you did.
(for someone to help you)

Related

STUCK in BOOTLOADER screen

I had a problem with the power button not working and I was adviced to reflash the original ROM (I never did a ROM upgrade) so I picked the original and latest Cingular ROM. Flashing strated and then hung for a while @ 80% progress, few minutes after continued up to 95% progress and at that point I got ERROR 326 message (INVALID COMMAND) stating that the NBF file couldn´t be used for this phone. I dissconnected the phone and did a soft reset and what I got was the BOOTLOAD SCREEN and since then I can not make the phone exit from it. Later I tried flashing RUU_RIsidoro_2.26.10.2_WWE+CF2SP1_G4, this time it went all the way to 100% progress and the congratulations screen, I made a soft reset (the only way I know to exit the bootload mode) and I got momentarly the HTC innovation screen and right away dissapeared to enter in bootload screen again.
Then I reflash ROM with RUU_Qtek_9100_AKU2_21878_024711_ESN_G4, this time it went all the way up to 100% and success screen appeared, the phone rebooted and is up and running although with inoperant power button.
Since you've successfully reflashed your phone and the power button isn't still working have you considered a hardware fault?
Look for some info/pics on how to disassemble your wizard to verify if the button is well soldered to the board
luiggi said:
what I got was the BOOTLOAD SCREEN and since then I can not make the phone exit from it. Later I tried flashing RUU_RIsidoro_2.26.10.2_WWE+CF2SP1_G4,
Click to expand...
Click to collapse
Luiggi, pls tell me how to flash the phone while in the bootloader screen?!?
There's no secret to flash while in bootloader screen. Use the RUU file. It might take a little while longer to detect the phone but goes all the way to the end
Yes, it has to be a hardware issue
mestrini said:
Since you've successfully reflashed your phone and the power button isn't still working have you considered a hardware fault?
Look for some info/pics on how to disassemble your wizard to verify if the button is well soldered to the board
Click to expand...
Click to collapse
I´ll try the disassembly and perhaps is not a big deal to fix it, I got a copy of the service manual posted in some of the forums, and I´ll give it a try.
Thanks for the advice!
You just do it!
vlada said:
Luiggi, pls tell me how to flash the phone while in the bootloader screen?!?
Click to expand...
Click to collapse
Try first a soft reset while in the BL screen, if doesn´t react then do what I did:
I just plugged the USB cable and run the RUU!! As simple as that and as risky as the ROM you select not being the right one.

Fully Bricked Raphael

Hello ,
my HTC Touch pro was bricked few months ago
i installed WRONG hard spl
on pc it showed 100% Completed
but i couldnt start my phone
how can i fix this ?
if i use Hard Reset method, i doesnt work , i cant start my phone
have you tried installing a new SPL via storage card (rename spl file to RAPHIMG.NBH and place it on the storage card) and enter bootloader mode by holding the vol down button when powering on the device?
the problem is
i cant start bootloader
nothing is working
I think you got yourself a brick...
Does it at least vibrate?
Run SPLExploit!
Dude, i have the same problem with you too but its not my TouchPro but its my old school Dopod D810. I flashed custom rom (my home cook) but forgot to add sumthin and finally i learned somethin that i can ****up my phones LOL. Just like what i thought my phone wont start and it refuse to enter on Windows OS but atleast bootloader mode still accessible. Thanks God
I search for post how to recover bricked phone (ofcourse on trinity room) and found some tools call "SPLEXPLOIT" it runs on DOS Mode. This program can erase your nand memory which in this case you flashed the wrong SPL and will rebuilt some bad Nand memory too. Good tho
I finally can bring my dead dopod came to life (for almost 1 year i left it on garage) lol. Just asked cmonex! maybe he can help you...
If this tools works universal i'm sure it will worked on TP too! Just asked cmonex for more details...
Run SPLExploit (as Administrator) --> while Enter in Bootloade mode -->
Just make sure that USB Cable was recognized as "USB" on the bottom of the screen not "Serial"!
When its done ....
NOTE: "Dont Soft Reset the phone even when SPLExploit ask you to SR the devices" just go ahead straight away flashing new custom rom or anything you want
Goodluck!
The OP can't get into bootloader, because the bootloader is corrupted/dead. So that isn't going to work.
JTAG is the only way to fix it, and as far as I know, no one knows how to do it on a Raphael.
Maybe playing with BIOS ( if BIOS can be accessed ) might help.
But BIOS can really make ur brick a worse brick if done wrongly please ask for help from the senior most members on Raphael forums.
And request them don't order them.
And if nothing works * I love to say this line *
You Just got Yourself a New Shiny Fine Edged Black Clear 600 U.S. Dollars worth Of a BRICK ! Enjoy !​
atjee said:
the problem is
i cant start bootloader
nothing is working
Click to expand...
Click to collapse
Do you tried to start bootloader manually?
You can do that, press and hold Vol down, then reset button (with stylus), release reset (keep vol down pressed) and when the multicolor screen appears then release vol down key
I hope this can help you?
iugalde said:
Do you tried to start bootloader manually?
You can do that, press and hold Vol down, then reset button (with stylus), release reset (keep vol down pressed) and when the multicolor screen appears then release vol down key
I hope this can help you?
Click to expand...
Click to collapse
That is the only way to go to bootloader but as Farmer Ted mentioned his phone ( including bootloader is dead ! )
So i don't think there is any way out for you except if any really senior members can help you with bios or pump in something which starts your bootloader !
atjee said:
Hello ,
my HTC Touch pro was bricked few months ago
i installed WRONG hard spl
on pc it showed 100% Completed
but i couldnt start my phone
how can i fix this ?
if i use Hard Reset method, i doesnt work , i cant start my phone
Click to expand...
Click to collapse
Dude, you might try to PM cmonex. I hear she can do miracles. You can check out this thread and see a miracle there. Who knows? See what can be done. This link will take you to her contact page: http://forum.xda-developers.com/member.php?u=322932. Best of luck to you my friend. Worst case scenario, sell it for parts. Several people around here are always looking to replace "stuff", including me .
the same problem
I did the same thing to my HTC Fuze aka rafael or touch pro, from some reason it was the same thing as diamond and i flashed wrong spl and completely bricked it, no bootloader no nothing. So i went to a service and they said it was a hardware problem so they had to send it somewhere else to be fixed. It took them 3 weeks to get the phone back, in not working condition saying that motherboard was dead. I guess thats what happens when you flash wrong stuff... Now i dont know what to do either. I would like to sell mine for parts if someone is interested or if someone know how to use jtag i would pay him to try to fix it...

HD2 bricked

Hi, I was trying to flash my ROM with SSPL and a cooked ROM and now my HD2 is bricked. When I turn it on, the white HTC screen comes up and nothing more happens (except the back gets warm). I'm assuming that the little "void" thing below the battery area means that any warranty is void or something.
Can anyone help? Nothing I can do to it will make anything happen. Thanks all!
SSPL? Aren't you supposed to use the HSPL?
jamesmbaldwin said:
Hi, I was trying to flash my ROM with SSPL and a cooked ROM and now my HD2 is bricked. When I turn it on, the white HTC screen comes up and nothing more happens (except the back gets warm). I'm assuming that the little "void" thing below the battery area means that any warranty is void or something.
Can anyone help? Nothing I can do to it will make anything happen. Thanks all!
Click to expand...
Click to collapse
As far as I know the "void" thing below the battery is correctly in place. If it was missing - then your warranty would be void.
I would put your phone into bootloader and flash a stock rom.
If you have a european phone check this http://forum.xda-developers.com/showthread.php?t=609477
If you have USA phone check here http://forum.xda-developers.com/showthread.php?t=653614
Your phone is not bricked, you should be able to reflash back to a stock rom. To flash a custom rom you should use Hard-SPL, if you do this make sure you pay close attention to the directions, because a long time ago I bricked my wizard because I didn't pay attention to details
http://forum.xda-developers.com/showthread.php?t=606713
And if you have T-Mobile USA 1024 version:
http://forum.xda-developers.com/showthread.php?p=6004691
Fixed my Aussie T9193
Hi, thanks all for the responses, I've gotten it working! I didn't know about getting the phone into bootloader mode FIRST, then doing the installations. BIG help, thanks to the collective wisdom!!
JMB
i flashed one rom,,no prob,,when i tried to flash the "ozrom"...it wont even power up..or charge,,,,im screwed
lennox03 said:
i flashed one rom,,no prob,,when i tried to flash the "ozrom"...it wont even power up..or charge,,,,im screwed
Click to expand...
Click to collapse
post in the ozrom thread then
lennox03 said:
i flashed one rom,,no prob,,when i tried to flash the "ozrom"...it wont even power up..or charge,,,,im screwed
Click to expand...
Click to collapse
did you check your radio and did you use hspl ?
djchubbs said:
post in the ozrom thread then
Click to expand...
Click to collapse
Wrong radio!
I bricked my phone after using "Task 29"... PLEASE HELP!
I just used "Task 29", my phone is stuck on the home screen and will not do anything else. I keep holding down the volume buttons and inserting a USB cord to see if it will sync to my computer so I can upload another ROM, but as soon as the multi colored screen comes up, it quickly changes to a white screen telling me to either press the vol button up for a reset or another key to escape it. If I press up it goes right back to the boot up screen and does the same if I press any other button. Is there anyone who could help me.... PLEASEEEE!!!!
starr073199 said:
I just used "Task 29", my phone is stuck on the home screen and will not do anything else. I keep holding down the volume buttons and inserting a USB cord to see if it will sync to my computer so I can upload another ROM, but as soon as the multi colored screen comes up, it quickly changes to a white screen telling me to either press the vol button up for a reset or another key to escape it. If I press up it goes right back to the boot up screen and does the same if I press any other button. Is there anyone who could help me.... PLEASEEEE!!!!
Click to expand...
Click to collapse
Just hold the volume down button and then press the end call button instead of both the volume buttons...
garavd said:
just hold the volume down button and then press the end call button instead of both the volume buttons...
Click to expand...
Click to collapse
omg!!! I love you!!!!! Thanks sooooo much!!!!
possibly bricked hd2? any help!!??
i just flashed a radio last night. the flashed finished completely. the phone looked like it was going to restart but never came back on. and wont turn on no matter what i do. did i brick my phone? i did have hspl
us hd2 with tmobile
the radio was 2.05.50.11
any help would be helpfull
articulatekevin said:
i just flashed a radio last night. the flashed finished completely. the phone looked like it was going to restart but never came back on. and wont turn on no matter what i do. did i brick my phone? i did have hspl
us hd2 with tmobile
the radio was 2.05.50.11
any help would be helpfull
Click to expand...
Click to collapse
try turning on holding volume down push power and then plug to pc wait for usb to appear on phone screen and do task29 and than reflash your favorite rom again..... good luck!!!!!!!

HD2 is brick not boot up Please help

First of all sorry for my english not good.
Start : with my HD2 have brick after task29 and not success to flash new ROM I'm take USB. cable out and try to open my HD2 in to boot loader by put volum down + power bottom but screen not show any image or 3 color my phone it only long vibration pull battery out waiting 30 minute and put battery in and try to open my phone to boot loader but is same only long vibration.
Now : can not do any think with it when try to plug power in my phone is auto startup and long vibration.
I'm search on google and in this forum not have some one face problem same as me please help me to fix this.
Any body please help me, I'm love it because now we can run both WM. and Android
Upppp waiting for your help
Did you try a long press of the reset-button?
You could try to put the original Stock Image from HTC onto the root-folder of your SD-Card, rename it to LEOIMG.nbh and Push Vol up + Vol down during start and follow the on-screen instructions if it works.
Otherwise use Search-Function in the forum.
ı have jtag HTC for samsung and HTC devices if u want send for repair to me..
www.sevgigsm.net/forum
admin..
I use ORT
Did you check to make sure your radio version was correct before flashing? This is probably the number one reason for bricking.
Check this thread it may help you if you did the flash properly:
http://forum.xda-developers.com/showthread.php?t=668347
i got same problem now...
no screen, no boot, vol down+ power oso same
no screen just a long vibration
anybody help?
I am using the correct radio so don't tell me I am using a wrong radio or something, I have been flashing for 4 months so I know EXACTLY how to flash.
now i can neither get into tri-color or hard reset so don't tell me to flash or smth like that, just tell me how to recover properly
Don't tell us to use search or something because seems like only 2 of us is encountering this problem in the internet
I'm exactly the same problem as TS coz it juz auto go vibrate when plug in battery
This problem actually started when I flash ROM halfway, it stucked and failed...
the device is already HSPL-ed!!!!
but why the F it cannot get into tri-color bootscreen now?
Also, I have to state that my device already got several problems before, my device was very hard to bootup as it will always stuck at HTC screen w/o red version number at bottom left corner, must keep on removing and reinstall battery and reboot until it can boot, not an issue with rom/radio/sim/sd as I tried flash proper rom and radio and remove sd and SIM.
my device also seems like got problem at the gps chip, because when using it for a few minutes, it will lost signal and never reconnects unless i soft reset, after use gps the device will also use battery VERY FAST(-100mA in standby, from -4mA).
now i cannot flash to stock completely, how do I get warranty it?
at the long vibrate, when i plug in to my pc, it will keep on got usb connected and disconnected sound
and dont know what device is connected as not shown in found new hardware and device manager
I also have been searching all possible keywords about what me and TS encountered but all linked to completely UNRELATED results(like search for long vibrations only link to people asking how to make vibration long and 1st result is this thread)
bountygiver said:
This problem actually started when I flash ROM halfway, it stucked and failed...
the device is already HSPL-ed!!!!
but why the F it cannot get into tri-color bootscreen now?
Also, I have to state that my device already got several problems before, my device was very hard to bootup as it will always stuck at HTC screen w/o red version number at bottom left corner, must keep on removing and reinstall battery and reboot until it can boot, not an issue with rom/radio/sim/sd as I tried flash proper rom and radio and remove sd and SIM.
my device also seems like got problem at the gps chip, because when using it for a few minutes, it will lost signal and never reconnects unless i soft reset, after use gps the device will also use battery VERY FAST(-100mA in standby, from -4mA).
now i cannot flash to stock completely, how do I get warranty it?
Click to expand...
Click to collapse
Silly question, but are you holding (and keep on holding) the Volume-Down button while you press the power button?
of course YES
i told you i have been flashing for so long
Leo from T-Mobile. Hi! I've got same problem. After flashing new (next) rom phone definetely died. Phohe is currently simfree and with HSPL. Only one reaction is short vibration after press power button. I searched everywhere. My phone has no bootloader but system see him as Qualcom CDMA Technologies MSM. Thats all, any ideas? Please and thanks for advice.
czaruch said:
Thats all, any ideas?
Click to expand...
Click to collapse
Yes, you flashed a non tmous stock rom that included a ..51.. radio and it destroyed your phone.
What rom? exact filename please.
thank you so much.
I bricked a Leo with the .51 radio. I think I read that is a European or otherwise foreign radio. Since your ROM has Euro in the name.......
czaruch said:
ROM_Leo_HTC_WWE_EastEurope_1-66.
Click to expand...
Click to collapse
The full filename for that rom is
RUU_Leo_HTC_WWE_EastEurope_1.66.479.2_Radio_CRC_Si gned_15.32.50.07U_2.07.51.22_2_Ship.exe
it comes with a version x.xx.51.x radio, and they do Not work on tmous (t mobile us) phones. They kill them
Your phone is dead, sorry. No known fix.
warranty or repair (or JTAG if you are brave and have the money)
a friend of mine bricked his phone. he then tried to microwave it, but that didn't work after that he took a power wire from an old computer, cut it and connected it directly to the phone's parts where the battery would go...this completely f-ed his phone up (he also used a lighter to fake a powersurge of the battery). Then he called htc and a few weeks later he got a new hd2!
GOOD LUCK
lol, he doesnt need to do any of that, its allready as dead as it can be. Loads of epople have had them replaced under warranty with this kind of brick. It wont start, so htc/tmo cant see that its been hacked.
Hi! I understand and realy sad. Somebody know where could I fix it in UK? And how much for this pleasure. Thanks.
i would contact htc, see what they have to say. (dont say you flashed it, it just stopped working")

[Q] Stuck in bootloader

OK title says it all, and yes I have been reading for the last 3hrs, all the possible solutions.
HD2 EU Vodafone UK
So here is what I have tried:-
Task 29 + flash stock rom - stuck -
Hard reset - stuck
remove HSPL - stuck
flash latest Vodafone rom from HTC 3.14.161.3 - stuck - also SPL now 3.03
flash old stock to downgrade SPL to 1.66 - stuck
Have also tried reinstalling MAGLDR - stuck - magldr doesn't even show.
I never get flash failed, and yet it will not get past the Tri coloured bootloader.
Also I cannot get it to flash from SD. I have tried holding the endcall and vol down but it just goes to the loader.
Vol Up and endcall goes to hard reset.
And, to make it worse, it's not even mine. I was returning it to Winmo for a mate.
Phones been running Android nand since March without problems.
All suggestions welcome.
Bixx said:
Vol Up and endcall goes to hard reset.
Click to expand...
Click to collapse
that would indicate a stuck volume down button, since hard reset is volup and voldown. (You dont need to hold power, tap and release it, its teh vol buttons you hold)
You are quite right about the vol up and down for reset.
Also, I had been considering the possibility of a stuck button.
I will see if i can prove or disprove it.
Thanks for the response.
Does anybody know how many buttons are in the volume control rocker?
Is it:-
1 for down volume
1 for up volume
and another for both when you hold both in?
I am still trying to decide if the down volume button is stuck on.
When I hold both down I can get into reset mode, but if I only press the up it still goes to tri colour.
So I am still not sure if the down is stuck on.
3 buttons in the rocker could explain why up only doesn't go to reset but 2 buttons only would confirm that the down is not stuck on.
All comments welcome
two, you can feel them click on individually when you press them.
I too can only feel 2 and that would imply that the down is not stuck.
When I hold the up button and switch on it goes to boot loader, if it was stuck shouldn't the phone have gone to reset?
I was hoping it was like a mouse wheel with forwards, backwards and click down which is 3 positions.
I'm running out of things to try.
If it's not stuck why does it keep going to bootloader with out being asked?
Why can I flash roms and HSPL without any failure messages but still find no change on reboot?
Thanks for the replies and please keep them comming
I have managed to flash from SD. I tried a different card.
I have attached a pic of the screen saying update complete, update success.
But still stuck in bootloader
well, if it isnt hardware, it must be a corrupted bootloader issue, or bad nand blocks perhaps. ive seen quite a few 'only enters bootoader' threads over the yrs, but never really noticed a solution.
sorry, no suggestions, other than perhaps give teh freezer trick a go?
I'm desperate enough to try almost anything.
I will have to read up on the freezer trick.( don't want to kill it completely)
I have also contacted a couple of repairers for a quote using Jtag. the first said "sorry bricked" and I'm still waiting for the second reply.
Also reading up on Goldcards, maybe that's another option?
Thanks again for the reply.
Bixx said:
I'm desperate enough to try almost anything.
I will have to read up on the freezer trick.( don't want to kill it completely)
Click to expand...
Click to collapse
cant hurt to try.
I have also contacted a couple of repairers for a quote using Jtag. the first said "sorry bricked" and I'm still waiting for the second reply.
Click to expand...
Click to collapse
lol, probably scared of doing it (it requires dismantling teh phone, and theyre notoriously easy to break, there are loads of threads here where someone took theirs in for a fix and the vol/bottom button/screen ribon cables got broke by the shop.
Also reading up on Goldcards, maybe that's another option?
Click to expand...
Click to collapse
could be tho unlikely (sorry) goldcard flashing is just sd flashing but bypasses carrier and region checks.
if you can get the serial of your sd card, i can make you a goldcard image, no problem. (Don't bother using the free goldcard page on revskills website, its for android and wp7 phones) . PM me the serial and an email address if you want one.
@samsamuel Thanks for all your help and advice.
I have sent it off for repair today.
As I said in the first post, it's not even mine I was re flashing winmo 6.5 so my mate could sell it.
Hopefully it will be all sorted now.
Update.
I contacted 3 repairers.
1st said "sorry dead"
2nd said "£40 + postage"
3rd said "£21 which became £29 all in"
So I sent it to 3rd one, got a quick reply "sorry unable to fix, here is a full refund" and they returned it via 1st class post.
So yesterday I've got the phone in my hands, poped in the battery and I am presented on screen with a triangle and the words "flash failed please try again"
So task 29, now back with a tricoloured screen. See attached.
Now tried a custom Winmo, and it works
So I tried 2 Vodafone and 1 O2 stock roms and they all failed at 9%.
Tried another custom Winmo, and again working
So finally, I have task 29, CLK, clockwork v5 and latest MIUI. All working just fine.
Is there a stock looking custom winmo that anybody can recommend?
Hah, a lucky outcome. The radio is stuck, hence stock roms failing, but lucky for you its still a working radio, so customs are working. About the best result you could get, considering.
I'd say try the Artemis rom, but that will require spl 3.03.hspl, and occasionally the stuck radio issue messes with changing spl,,
Not so sure about your stuck radio theory, I have been able to change the radio without an issue.
I will give Artemis rom a go.
thanks for all the support.
Merry Christmas
Bixx

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